O2 Outage Report in Sutton, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent O2 outage reports came from the following cities: Merton, London, Hammersmith, Dorking, Ealing, Hayes, Epsom, Caterham, Oxshott, Croydon, City of Westminster, Feltham, Southwark, Walton-on-Thames and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Dorking |
Internet | |
| Ealing |
Phone | |
| Hayes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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B o b M a s s i e
(@bobmassie01) reported
from
Worcester Park, England
@O2 Disney+ £2 off offer not working
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Zenwork
(@Zenwork21) reported
from
Blackheath, England
@O2 connectivity and signal in Canary Wharf is awful as usual #o2
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david
(@david52987296) reported
from
Victoria, England
@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
from
London, England
@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Lou93x⚒️
(@louwhu16) reported
from
Worcester Park, England
@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton, England
@O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton, England
@O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Soonmixdin
(@Soonmixdin) reported
from
Caterham, England
@O2 What is this steaming pile of shite excuse for a help desk chat system you are operating now???
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Craig Freeman
(@craigdfreeman) reported
from
Worcester Park, England
The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Shardlow
(@Russ48utc) reported
@bluenobby @O2 Tesco mobile no mid contract price increases. Who use the 02 network.
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Val Scholz
(@valscholz) reported
@t_hambrett @virginmedia @O2 Had a different but similar experience trying to cancel my contract as Virgin didn’t offer their services at the new flat. Took me 4 months and 2 formal complaints to finally cancel it as it’s impossible to do that online.
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Nath
(@NathFerguson) reported
@ackoftheclones @O2 Put a formal complaint in then if they don’t respond take it to the financial ombudsman but you may have to wait a few weeks and they will sort it out for you. Them being busy is no legitimate excuse for them not sorting it out
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Phil Clements
(@clementsphil) reported
@Andy_Watt @O2 They could easily have taken a position, apologised for the need to increase and taken some of it on the chin. Increase due to energy price increases, but what will they do if those come down? Reduce everybody's bill?
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Matty
(@bazzygee) reported
@O2 I hope service levels are about to get 17.3% better… #CostOfGreedCrisis
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Tom Hambrett
(@t_hambrett) reported
@virginmedia Please show where you are clear & precise with your marketing that the rates advertised are conditional on a redundant add-on offer via a “partner” @O2 who collects the spoils but takes no accountability for the dealing with customer complaints?
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Matt Hardman
(@ackoftheclones) reported
@O2 Has some of the worst customer service I have ever experienced. So please vote / retweet/like Please vote on how you think @o2 is most likely to help resolve my wife’s phone issue will it be by…
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James Wilson
(@myrandomjukebox) reported
@oflahertyevents @O2 My wife is in the same boat, think she's going to change network if she can. If not, when her contract is up
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Smush2
(@wayneede) reported
@O2 Late reply. We don’t have Wi-Fi at work at the moment that’s the only reason it’s annoying as this isn’t the first time that It keeps saying Unstable Network.
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luke small
(@LukeSmall88) reported
@AndyPearson68 @bluenobby @O2 Virgin/O2 wanted £6 rise on my broadband. Rung, whinged like ****. Contract renewed with a lesser price. Alas on £31 instead instead of £32 but still beats the £6 rise. Piss take.