O2 Outage Report in Sutton, Greater London, England
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The latest reports from users having issues in Sutton come from postal codes SM1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent O2 outage reports came from the following cities: Fulham, Sutton, Woolwich, Tower Hamlets, Croydon, Deptford, London, Holborn, Bermondsey, Kingston upon Thames, Mitcham, Hounslow, Ealing, City of Westminster and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Internet | |
| Sutton |
Phone | |
| Woolwich |
||
| Tower Hamlets |
Internet | |
| Tower Hamlets |
Phone | |
| Tower Hamlets |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Barton-Simmons
(@absbobbins) reported
@O2 I’ve tried to login on your app and can’t. I have had to reinstall it after not being able to log in for a few days. What can I do?
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Ryan
(@RyannPal) reported
@O2 why is signal so bad? I’m in the middle of a town centre and I struggle to get full signal with 3/4G
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Nick Hughes
(@nickhughes54) reported
@O2 so I recontract with you for another 24 months yesterday and today have no phone signal all day. Told to keep refreshing my network settings and nothing! Can’t call you as have no signal using your messaging service but the wait is ridiculous help please!!!!!
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Nath
(@NathFerguson) reported
@O2 your signal is soo crap u say we are improving it, yet I’ve seen no improvement in the last year in central of Bristol I pay u a ridiculous each month for my phone yet can’t use it in central of Bristol just a joke!
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Yuri Fusca
(@yursnake) reported
@O2 I need help for unlocking my iPhone 7 which has a carrier lock to o2 network... but I am not o2 customer and I live abroad. Thanks in advance for your time
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Tracey Stevenson
(@traceylsteve) reported
@O2 Myself and my husband used two seperate apps and both the QR codes would not scan. Greegs gave use the rolls but said to contact yourself about the QR codes not working. X
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Jack Endley
(@endley_jack) reported
@O2 any idea how you get O2 to leave you alone. They are phoning up my partner every few days trying to get her to upgrade. Following her around like a bad smell. Borderline harassment.
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Rob Lowe
(@RobLowe23) reported
@O2 Is it signal for my area that package?
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Thomas ツ
(@thomasselby_) reported
@NIGHTSLXYERR @O2 Hi @TheO2 pls fix this I miss my baby 🥺
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Bartholomew Simpson
(@OhBartsimpson) reported
@O2 why is it that as a long term customer I can get a better data deal with unlimited minutes/texts from Tesco mobile (who use your infrastructure )for 33% of your cheapest plan??