O2

O2 Outage Report in Waltham Cross, Hertfordshire, England

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The latest reports from users having issues in Waltham Cross come from postal codes EN7.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Waltham Cross, Hertfordshire, England 12/04/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Waltham Cross, London, Hackney, Ilford, Wembley, City of London, Ealing, Romford and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Cross Internet
United KingdomLondon E-mail
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomHackney Phone
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • ROBRV Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • Atanvarne ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • atkin_julie julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • torgo Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • Palouisea UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • davidluxton99 David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.

  • lordshaun_ Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • DavidHHeadley David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • fierce_unicorn 🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • adyefc Adrian Wright (@adyefc) reported

    @O2 Are you for real? There have been issues with the network in Preston for months!! It’s a disgrace, but as we are in the ‘north’ you lot won’t do anything about it

  • Sam_Halfpenny Sam Halfpenny (@Sam_Halfpenny) reported

    @EE your customer service is just as bad if not worse than @O2 I changed 7 days ago from O2 to EE and I now have two numbers, and two phones. I give up trying to get through to your tech department, it’s a joke.

  • John_baggies70 John_baggies70 (@John_baggies70) reported

    @O2 Congratulations to 02 had no service since August 8th and you blame the mast being worked on. Absolutely lies. Finally gave you 30 days to leave. New payg sim from another provider and guess what I have a signal

  • ianpyeiseboe ɪᴀɴ ᴘʏᴇ (@ianpyeiseboe) reported from Widnes, England

    @michael_battye @O2 They are awful

  • SebbyHaughtonf1 Luke Haughton (@SebbyHaughtonf1) reported

    @O2 The service your lot provide me is an absolute disgrace nearly £50.00 a month to never ever receive signal when I’m in a crowded space or in a building. So unbelievably pathetic

  • war_knockknock Ryan Warnock (@war_knockknock) reported

    @O2 8 days of financial threats and having my service cut off despite having paid my bill for 10+ years - any chance of a reply yet 🫠?

  • Billy74282082 Sir. Thats Nice KGBE, MBE. (@Billy74282082) reported

    @BelfastLive Yes, via @TicketmasterUK a excellent service despite the waiting time. No thanks to @O2 who as a customer, waisted my time, whole day on Thursday, when pre-release tickets went on sale only to be met with a gateway fault then excuse after excuse for a shabby rubbish service

  • RicMG99 Richard Greenwood 🔶 (@RicMG99) reported

    @sazmeister88 @virginmedia @O2 There is a problem in CMK, but I'm not sure if it is lack of signal or lack of bandwidth for everyone trying to use it. My phone regularly says it has G3 or G4 there, but then refuses to send/receive data. The signal exists but is useless for any practical purposes.

  • Superlism MC (@Superlism) reported

    @O2 hey, I seem to be an expert at finding where your network is terrible. How is it in central Maidenhead with 2 bars of 4G my download speed is 1mbps. Fancy putting a bit of work into your coverage?

  • WorstGamer20 Worst Gamer (@WorstGamer20) reported

    @O2 "We're sorry not all customers were successful". No mention of a sorry for your system catastrophically failing? Almost noone able to access it. What's the point of advertising a totally broken product? Plenty of tickets on ViaGoGo though. O2 Priority must work for scammers.