O2

O2 Outage Report in Waltham Cross, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Waltham Cross, Hertfordshire, England 02/04/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Ilford, Finchley, Enfield Town, East Ham, Holborn, Camden Town, Wembley, Edgware, Ealing, Harringay, Colindale, Islington, Dagenham and Hatfield.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomIlford Phone
United KingdomFinchley Wi-fi

Community Discussion

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O2 Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • TeyLove_ T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomasCatriona1 Catriona Thomas (@ThomasCatriona1) reported

    @O2 my son’s phone was lost, possibly stolen Thursday afternoon last week. I tried calling you to cancel it and get a replacement, but his number is still working and no phone was sent out. Your company claimed to have no record of the long call I made to purchase a new phone.

  • sophiebags sophie bloomfield (@sophiebags) reported

    I’ve run out of data on @O2 any all the online support including the app won’t allow me to buy more. What should I do?

  • ____chaos_____ chaos (@____chaos_____) reported

    @N1KESONMYFEET @O2 mine is the same for tescos 😭 legit never works

  • HaileyRA Hailey (@HaileyRA) reported

    @O2 your priority app isn’t working!!! Help! #thirstythursday

  • TomTots Tom (@TomTots) reported

    @O2 how do I cancel my contract? I can do it via the App.

  • Ian1Martin Ian (@Ian1Martin) reported

    @O2 having trouble with access my O2

  • N1KESONMYFEET karis rosaria watson🍧 (@N1KESONMYFEET) reported

    @____chaos_____ @O2 i used to be with them too!!!! theyre awful😩

  • Manuelabr Manu (@Manuelabr) reported

    @O2 can you please fix your online service? I’m abroad and desperate as my roaming travel is not working and I’m waiting for more than 24hours for your online service to reply! It should have been only 120mins of wait..

  • re5etuk Re5etuk (@re5etuk) reported

    @O2 I’m new customer ( from virgin medi ) I can’t login to my02 and it’s been well over 48hrs , I can’t Chat using the o2 app because I can’t login. I can’t find the suitable section in the help areas. Can I get help here ?

  • harvardjames James Harvard (@harvardjames) reported

    Hello, @O2, how is it that when my phone falls back to 3G the data connection is SO slow, even with three or four bars reception? Not merely ‘not 4G’ slow, but glacially ‘web pages barely load’ slow. Do your masts just give all their backend bandwidth to 4G connections now?