O2

O2 Outage Report in Swanscombe, Kent, England

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The latest reports from users having issues in Swanscombe come from postal codes DA10.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swanscombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swanscombe, Kent, England 03/11/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swanscombe, Kent, England

The most recent O2 outage reports came from the following cities: London, Maidstone, Romford, Chatham, Upminster, Swanscombe, Ilford, Gravesend, Woolwich and East Ham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomMaidstone Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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O2 Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • dblooman David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • JonathanCGroves 𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England

    @Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

  • spences10 𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • purpleandpunk Sharon Mitchell (@purpleandpunk) reported from Hextable, England

    Hey @O2 No service here but your status checker says there is no problem. I beg to differ!

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • keldaaa Kelda🍹 (@keldaaa) reported from Romford, England

    Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

  • mrshavers Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • Scott_Tanfield Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • Gray1410 Sarz (@Gray1410) reported from Swanley, England

    @O2 service has been pants today since 3:30pm no 4G at all.

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • langelmessi Optimuslang (@langelmessi) reported

    @O2 I never win anything normally on o2 I have won 8 cans of Guinness in the past few days

  • nikkief8 nikkief (@nikkief8) reported

    @O2 I’ve tried webchat as per your complaints procedure and asked how to make a complaint, they have ignored that and not answered my query.

  • LAMaingi L Maingi (@LAMaingi) reported

    @O2, I spent 2hrs on the phone to customer services yday, passed on from dept to dept & spoke to about 10 people in total. No resolve, no solution, just incredibly poor customer service!... very disappointing! Ready for my next call now, but that will be to cancel my contract 😒

  • ItsJamieIRL ItsJamieIRL (@ItsJamieIRL) reported

    @O2 What’s with the 4G Issues at the moment? As soon as leave the house and go onto the mobile network nothing works. I can have full 4G and full signal but nothing is working and it’s starting to annoy me. I can’t use something I’m paying for.

  • elizabethlowson Elizabeth Lowson (@elizabethlowson) reported

    @EdwardBGreen @O2 Last year I removed daytime calling plan from landline, thinking landline would be incoming only, and I'd only make outgoing calls from mobile. Then I moved to S Woodford, where signal is really poor. I've missed calls about Last Rites - thankfully they reached me another way.

  • elizabethlowson Elizabeth Lowson (@elizabethlowson) reported

    @hermit_of_alba @O2 Landline is with BT. Do BT use their own mobile network? I'm somewhat astonished that signal is so poor here in this part of London of all places but apparently not uncommon.

  • elizabethlowson Elizabeth Lowson (@elizabethlowson) reported

    @O2 Thankyou. I've been in touch with you several times and I'm told work to improve the signal locally in E18 will be completed by the end of June. Wifi calling unfortunately isn't available on my device.

  • TyshasTweetsxo Tysha Sorai ♥ (@TyshasTweetsxo) reported

    @O2 Day 4 and I ain’t won a damn thing doubt I will tomorrow either

  • ItsJamieIRL ItsJamieIRL (@ItsJamieIRL) reported

    @sarahloulife @O2 I Have this exact issue it’s clearly o2’s fault

  • heidilevo heidi vogel (@heidilevo) reported

    Having terrible problems with @O2 been calling customer services for 2 hours. 6 calls got cut.Agents working frm home say they can’t call me back. Then the call cuts. Sometimes it cuts whilst on hold. Urgently need engineer to call back as texts don’t arrive. I’m 15 years loyal