O2 Outage Report in Sunbury-on-Thames, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sunbury-on-Thames, Surrey, England 04/21/2024 04:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent O2 outage reports came from the following cities: Ealing, London, Cricklewood, Twickenham, Acton, Northolt, Fulham, Ashford, Redhill, Golders Green, Preston, Isleworth, Wandsworth, Camden Town and Woking.

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City Problem Type Report Time
United KingdomEaling Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomEaling Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • sachink0201 Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • musical_IH Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • daishughes daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • nickshuttle Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsmcgibble Kelly 💁🏻‍♀️ 🇺🇦 (@mrsmcgibble) reported

    @O2 He’s tried all of those. We checked network status and says May face issues but it says no service, even in the office yesterday which is a different city

  • DeanReds70 Dean Evans (@DeanReds70) reported

    @VodafoneUK Spent over an hour on web chat this morning 🙄🙄🤨😟😟😟😟 As i said now 38% more and won't even match the current @O2 offer 🙄🤨😳😳 Extremely Poor Service 👎👎👎

  • gethinbach GethinMichaelDavies (@gethinbach) reported

    @O2 A network you pay for that actually works 🤔

  • _WarlockExo_ Warlock (@_WarlockExo_) reported

    @O2 Is there any offers to get Disney+ free im an o2 pay monthly customer

  • ErikDoIt Erik de Wit (@ErikDoIt) reported

    @O2 Not having the service that you promise to provide - check

  • SteveLufcAllan 🇬🇧P⚓️S🏴󠁧󠁢󠁥󠁮󠁧󠁿 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SteveLufcAllan) reported

    @O2 hi my O2 network is down and not working

  • wilcochris Chris Wilcox 🌻🇺🇦 (@wilcochris) reported

    @LNER @O2 Hi team, I requested a deletion on October 2nd and the account has never been used to make a purchase. I am still unable to change the details on the active account. Can you advise what else I can do? Thanks.

  • BigMentor Peter Byers (@BigMentor) reported

    @O2 useless service West Ealing shop can do upgrade and transfer data No Stock of Galaxy 13 "go to West Ealing" Ealing Broadway same request can give you new but cannot transfer data "No Guru Service - no PCs" "go back to West Ealing for transfer"

  • neverendingnowt ruthy (@neverendingnowt) reported

    is it just me or is @O2 priority for lizzo not working…. are we sold out what’s going on

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported

    @O2 Can you help explain/sort out why my voicemail isn’t pulling through? People are saying they’re leaving voicemails but there’s no evidence on my phone.