O2 Outage Report in Sunbury-on-Thames, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent O2 outage reports came from the following cities: Addlestone, London, Sunningdale, Acton, Earlsfield, Mitcham, Fulham, Weybridge, Preston, Staines, Golders Green, Belsize Park, Brentford, Ealing and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 Addlestone |
Internet | |
| London |
Phone | |
| Sunningdale |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mimi
(@mimi_11m) reported
No Signal with @O2 or is it just me?
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Suzanne Taylor
(@SuzanneOTCAMHS) reported
@mimi_11m @O2 I have no signal today on o2 in Manchester
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Mitchell Burns
(@mitchdirtytruth) reported
@virginmedia No need to worry @O2 was very reasonable and have adjusted their side to bring the overall price back to as agreed after this contract will never be using these services again
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Mason Morgan
(@masonmorgann) reported
@ConnorDukes23 @O2 @TheO2 Shocking customer service - I bet they’ve charged additional fees and late payment as well!!
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fae🐮
(@faebbyx) reported
@O2 I’m trying to redeem the 3 months of Duolingo premium but it’s only giving me the option for 14 days on the Duolingo website pls help I just wanna learn😫
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emanuela
(@plsea) reported
@O2 I had a bad experience at Nero last time as I have 2 contract and one of it it is for my son (16) and he doesn’t drink coffee so he send me the screenshots and the Nero counter didn’t accept the screen shot and she does let me know after she made the coffee so I paid for it
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Dr Fi Bowler
(@FionaBowler) reported
@O2 your customer service team are shocking. They are telling me that I cannot change my O2 refresh airtime plan. The Eastleigh store have told me that I can. I am literally on live chat being told I can’t and on the phone being told I can. What is going on?
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Charlea
(@charlea_xx) reported
@O2 Thank you , I think I see the problem the event near me is not a o2 event so maybe that’s why it’s not on there .
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Andy
(@sadelta99) reported
@O2 Thank you but that doesn’t answer my questions and provides no help whatsoever
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Jay
(@jsquires1990) reported
@O2 sent a update in DM, just need a little extra help. 🙏