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O2 outages and service status in Belsize Park, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Belsize Park, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Belsize Park, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Belsize Park, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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O2 Issues Reports Near Belsize Park, England

Latest outage, problems and issue reports in Belsize Park and nearby locations:

  • jamesmurray07
    James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • unknown_babez
    🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England

    @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

  • JoshBates
    Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

  • 2_4_Flinching
    2 for flinching (@2_4_Flinching) reported from Camden Town, England

    @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

  • budgie
    Lee 'Budgie' Barnett (@budgie) reported from Paddington, England

    @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • appletonjack
    Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • OliviaFranceska
    Liv 🌸🌷 (@OliviaFranceska) reported from Islington, England

    @O2 hi, my data hasn’t been working all day! Please help

  • MissPaulaGreen
    Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • endaguinan
    Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • whiterosetyke
    Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom

  • NeedMoreTea
    Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • cityposer
    Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • hpatterson91
    Holly ✌🏼 (@hpatterson91) reported from Kensington, England

    @O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • atkin_julie
    julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gaeilicgal
    Gale (@gaeilicgal) reported

    @O2 it is now 3rd day with no signal in BT703HE. Still no communication about when device will return.

  • geordiequin
    Rob Collins (@geordiequin) reported

    @O2 what is wrong with the loss of signal in North Hampshire, repeatedly have to restart as not registered on network, when I use it. Maybe I should try this when paying the bill to you

  • privatepilotuk
    Sekret Machines (@privatepilotuk) reported

    @O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers

  • aaronmonaghan90
    aaarron🐻‍❄️ (@aaronmonaghan90) reported

    @O2 @Happyengland79 And this is why everyone leaves O2. The network is shockingly bad, it’s expensive and the customer service is 10X worse!

  • thedogger31
    thedogger (@thedogger31) reported

    @O2 why is it if I go to uswitch and change my number I can get a great sim only deal yet as an existing customer o2 offer rubbish deals

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @O2 are ignoring customers! Their profits took a dive last year so you'd think they'd treat us customers better as to stop it continuing into 2026! Mast not worked properly in over a year and no refunds paid out! A big company that can't afford to pay it's debts. Embarrassing!

  • The_real_Jambo_
    Jambo (@The_real_Jambo_) reported

    @O2 @KerZE87 O2 has went downhill since they merged with Virgin media. I constantly have issues logging into myo2 app because I use a different email address for my o2 and virgin media accounts. Constantly asked to link the accounts which I do then I cant log into the apps.

  • JoeHop04
    Joe Hopkins (@JoeHop04) reported

    @O2 I switched to O2 9 days ago and have had no phone line soon after. You ported my number to a handset that was never delivered (now stuck at a depot) and locked my account for suspected fraud. I can’t receive 2FA codes, so I’m locked out of other accounts.

  • riawebb
    ria (@riawebb) reported

    @O2 I have had next to no signal recently, is there an issue in CM2 postcode at all?

  • Mteasel67
    mark teasel💙💙💙 (@Mteasel67) reported

    @O2 Oh come on... Please, I messaged you earlier re : my wife's data/ new SIM issues, her new SIM won't function but her old SIM has been disconnected leaving her with out a phone at all 🤬🤬🤬