O2 outages and service status in Belsize Park, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Belsize Park, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Belsize Park, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Belsize Park, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Belsize Park, England
Latest outage, problems and issue reports in Belsize Park and nearby locations:
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Stephen Kingsley (@StephenKingsley) reported from Islington, England@O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.
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Timothy Murphy (@tjwmurphy) reported from Paddington, England@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Robert Valentine (@NeedMoreTea) reported from Kensington, England@O2 I get masts break down etc, but two weeks is quite a long time.
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Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Josh (@JoshBates) reported from Paddington, England@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Jon. (@jonnyrotton1989) reported from Islington, EnglandRight that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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BEX (@Bex_Stinson) reported from Camden Town, EnglandUpdate! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Jack Appleton (@appletonjack) reported from Camden Town, England@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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Alec (@alechendry) reported from Camden Town, England@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
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Gill Kirby (@GillKirby) reported from Islington, England@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Keith - newacc. (@whiterosetyke) reported from Islington, England@O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom
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2 for flinching (@2_4_Flinching) reported from Camden Town, England@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Lebby Eyres (@LebbyE) reported from Islington, EnglandYou can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Sheena Watts (@Sheena81) reported from Kensington, England@MoneySavingExp Is this every network? @O2
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Lee 'Budgie' Barnett (@budgie) reported from Paddington, England@O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.
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Alison Cameron🐟 (@allyc375) reported from Kensington, England@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Jade Wheatley (@JadeWheatley_) reported from Paddington, EnglandHad a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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Lebby Eyres (@LebbyE) reported from Islington, EnglandEssentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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rockin_plumber 🤘😎🤘 (@_Dave_Morris_) reported@iz__zy @O2 I’m having this issue as well, I’ve been told this is isolated to Pay as You go customers, not sure if that applies to you? The way @O2 reply in here it’s like they don’t even know what Priority is though.
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Chrissy H 💚🩷 (@Chris_1987) reportedHonestly @O2 are dreadful, mess around with the payment of my bill YET again which I paid and my services STILL aren’t up & running it’s been over 24hrs? Not to mention the customer service team being absolutely useless.
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Dave swift (@Daveswift24) reported@O2 @ALADDIN_1978 Poor signal in the L24 halewood area
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Newb3in1 (@Newb3in1) reported@O2 why is my signal rubbish despite having 5G and full bars? Been going on for weeks now. I run a business thats mobile and its a nightmare contacting customers and causing a negative impact on my business.
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Bernie (@Bernie19795584) reportedHi, im trying to submit a complaint in to yourselves however get the message there is an error on your form, please advise if there is an email address to write to as I dont really trust your advisors to record everything I say. Many thanks Bernie @O2
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Matt Hudson (@MattHuddyHudson) reported@O2 trying to upgrade and just keeps saying oops there's a problem?
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Ellen Groves (@Ellengroves) reported@O2 hi, I’m trying to get something sorted on my account but every time I try to submit the issue it says please try later. Can you help?
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Abi Martin (Abigail) (@AbiMartinAbiga1) reported@GymMadness4 @O2 I know right like how rude 😭
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Goodbob (@Goodbob888) reported@EnglandRugby @O2 Wigglesworth last action… “Let’s **** all over Ben again boss”.
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🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported.@virginmedia So 2 days with no TV, no broadband, no landline and an @o2 mobile with no signal. A fix date of 15th July!!!? Zero means of communication. Totally unreliable. What a dreadful company you are. So pleased you got fined. When will this be fixed?