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O2 outages and service status in Belsize Park, England

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  • O2 generated 0 outage signals in the last 24 hours around Belsize Park, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Belsize Park, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Belsize Park, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Belsize Park, England

Latest outage, problems and issue reports in Belsize Park and nearby locations:

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • endaguinan
    Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • tombyford
    Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • cityposer
    Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • atkin_julie
    julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • Claudiasabram
    Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • alechendry
    Alec (@alechendry) reported from Camden Town, England

    @fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.

  • Bex_Stinson
    BEX (@Bex_Stinson) reported from Camden Town, England

    Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

  • JoshBates
    Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

  • samfowler
    sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • SwissFrankIsGon
    John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England

    @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

  • TaniaAlcor
    Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • brettriot
    Brett (@brettriot) reported from Camden Town, England

    @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

  • callmechinkyy__
    Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, England

    The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2

  • BartlettDavisUK
    Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, England

    Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD

  • DavidHHeadley
    David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IanCockerill2
    I.C (@IanCockerill2) reported

    @O2 I just arrived in France, and am unable to use my phone AGAIN, despite your text about “Welcome to France” and informing me about usage! I am unable to contact your support team, I am very angry. Please contact me and sort my problem. I pay you good money for no service!

  • angry_corner
    Mr Angry (@angry_corner) reported

    @BlueChefCTID @O2 @1903bw Naff all service anywhere - struggled to use my phone for anything around Brighton yesterday, but same everywhere in the UK really. Leaving again the minute my 'contract' ends!!!

  • mrsmoneypenny1
    KH ♥️🍷🏎📷💃🏻🥊 (@mrsmoneypenny1) reported

    @ItsLau_xo @O2 I’m having the same issue and thought it was just me!

  • gingerlegs747
    Gingerlegs747 (@gingerlegs747) reported

    @HarrietSergeant @O2 Change to @TalkmobileUK , never a problem.

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @O2 Waste of time doing so, and you sending me a copy and paste apology every time doesn't cut it anymore. I need everyone to know how awful you truly are.

  • brainmcmillan
    brian mcmillan (@brainmcmillan) reported

    @O2 Duh. The issue is the recorded message from your network telling me that my phone is blocked despite your staff telling me that my account is not in arrears and my DD was taken on the 11th without issue.

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @tehscreener @O2 Make a complaint and they have no choice but to refund you. I've got £50 coming from Jan-April. I'll be putting in another at the end of this month too. Because they never processed the refund until I got hold of them the ombudsman will deal with the now!

  • cryptoesim
    CryptoeSIM.io (@cryptoesim) reported

    @ungodlywheesa @O2 That's a bummer! What phone are you using? Most phones from 2020+ support eSIMs. If yours doesn't, it might be time for an upgrade — your future traveling self will thank you.

  • FutureD1999
    FutureD (@FutureD1999) reported

    @O2 PLEASE FIX UP. i have 5g yet 0 service?????

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @o2 you have left me no choice but to raise the fact you have not paid my refund or fixed the issue, the refund is for, to the ombudsman! You've had enough chances but fail at every step ffs. **** company and **** staff! #evidenceforombudsman