O2 Outage Report in Belsize Park, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Belsize Park, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Belsize Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Belsize Park, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, London, Hackney, City of London, Barnet, Bromley, Enfield Town, Hammersmith, Kensington, Poplar, Muswell Hill, Bushey, Chingford, Southwark and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Phone | |
| Hackney |
Phone | |
| London |
||
| London |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Belsize Park, England
Latest outage, problems and issue reports in Belsize Park and nearby locations:
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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alan waller
(@WallerAlan) reported
On hold for an hour waiting for a human @o2 for an actual human to say systems are down then hang up before I could reply #outoforder
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Abracadabra Girl
(@cakesrmagic) reported
No @O2 phone signal day two. Should be “fixed by 8pm Friday”. Not good enough.
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crhiled
(@crhiled) reported
@O2 I have tried to cancel my O2 travel but it won't let me and I needed to cancel by midnight and it's currently 11.14 UK time. Please confirm that I will not be charged any further
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Jilly
(@jilllll372) reported
@O2 AVOID @O2 at all costs!!! They have no clue what they are doing and tell lies!! Sending me bills and trying to take thousands of pounds from my bank for 3 iphone 13s that I never had!! Hours of phone calls to them dif excuse from each person, refuse to let me speak to manager 😡
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Mike Dailly
(@mikedailly) reported
@JamieGlackin1 @O2 You are much cheaper just buying phones. If the initial outlay is an issue just buy renewed last year’s models for a fraction of the cost of contract phones.
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Just Ali
(@Imnotfromsparks) reported
Please @O2 I have full 4 bars of 4g signal and the connection is proper frigging **** in Crewe. I don’t want to be in Crewe, I have no choice this week. What’s going on? It’s worse than dial up.
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Lynda Gauld
(@lg01) reported
@JamieGlackin1 @O2 Been using EE for years and have been impressed with their customer service to date. Be interesting to see if this changes with the BT/EE set up!
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Stephen Stanker
(@stephenstanker) reported
@o2 disgusting behavior not helping my mother with her account. Countless calls and ignored emails. She has to look after my dad with dementia as well as the stress dealing with your chronic customer service
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Jilly
(@jilllll372) reported
@audreymcgurk @O2 @goodthingsfdn Did they sort this for you? They have no clue what they are doing and tell lies!! Sending me bills and trying to take thousands of pounds from my bank for 3 iphone 13s that I never had!! Hours of phone calls to them dif excuse from each person, refuse to let me speak to manager
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Debbie
(@Debbie92811043) reported
@O2 I’ve received a default notice for a mobile phone I have never had. Tried repeatedly to contact you and every option cuts me off. spoke to someone 5 days ago who said they’d ring me back in 5 minutes, I’m still waiting! Another chaser. How difficult is it to talk to you!