O2 Outage Report in Belsize Park, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Belsize Park, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Belsize Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Belsize Park, Greater London, England
The most recent O2 outage reports came from the following cities: Harringay, London, Hackney, City of London, Ealing, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath, Kensington, Worcester Park, Southwark and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Phone | |
| London |
Internet | |
| Hackney |
Phone | |
| City of London |
Internet | |
| London |
Phone | |
| Ealing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Belsize Park, England
Latest outage, problems and issue reports in Belsize Park and nearby locations:
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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A dollop of kindness
(@Pretty_Gorge) reported
from
City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Tate thinks you're doing ok, buddy.
(@Spudfish83) reported
@O2 Hi. My 02 is the problem! Every link that I think might help me goes back to the same help page! I just want to do this- talk to a person online. 1/
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Chloe Pealling
(@clobellla) reported
@O2 I asked them to raise a complaint and the complaint team called me. But there’s no outcome as I can see only one thing which is my handset has been changed to the 1st. They said they’d credit my iPad bill but I’ve just seen that for my ipad I’m being asked to now pay £800
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Andrew Tate thinks you're doing ok, buddy.
(@Spudfish83) reported
@O2 Mycare@o2 got in touch with me, requesting more proof of identity. They gave me an email to send it to, but I lost it when my computer crashed. Can you help please?
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Simon Willows
(@simonwillows) reported
@smudgegt @O2 I just had same issue with Vodafone. Switched to EE (via BT Business). They have always been better in my experience.
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Cam
(@IsThatCameron) reported
@O2 Hey, just switched from EE to O2 and really struggling in getting my number moved over. Please could you help?
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Andrew Oakley
(@andrewoakley00) reported
If you were wondering, @O2 genuinely have the worst customer service going
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Darren Cotta
(@DarrenCotta1) reported
@O2 Three people in our household have the same issue.
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Rachel 💜 #TeamHiJinX
(@purplenoodlepie) reported
@O2 what's wrong with the myo2 website. It's running so slow/not at all.
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Theatremonkey
(@Theatremonkey1) reported
If you didn't know and are an O2 phone customer, if you visit the O2 Arena there is a fast-track entry lane through security. Used it yesterday and whizzed past the main lines. Just have your O2 phone and show ticket ready, and go to the right of the main lines. Thanks @O2.
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Kayleigh Neild
(@KayNeild_x) reported
@O2 how do I make a complaint please? Sick of being passed back and forth, just for the problem not to be solved. I am fed up. If I go into the o2 store can they help with a billing issue🙃