O2 outages and service status in Cricklewood, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Cricklewood, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cricklewood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cricklewood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cricklewood, England
The most recent O2 outage reports came from the following cities: Hammersmith, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 29 days ago |
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Hammersmith
|
Internet | 1 month ago |
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Hammersmith
|
Phone | 1 month ago |
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Hammersmith
|
Internet | 1 month ago |
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Hammersmith
|
Internet | 2 months ago |
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Hammersmith
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cricklewood, England
Latest outage, problems and issue reports in Cricklewood and nearby locations:
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Robert Valentine (@NeedMoreTea) reported from Kensington, England@O2 I get masts break down etc, but two weeks is quite a long time.
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Mark Harris (@markh4780) reported from Kensington, England@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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Alex (@Alx_R_M) reported from Paddington, England@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Alison Cameron🐟 (@allyc375) reported from Kensington, England@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Aled Smith (@AledSmith) reported from Camden Town, England@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Charles Howarth (@HowarthCharles) reported from Camden Town, England@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England@O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.
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Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, EnglandHello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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لويد سا (@iLloyd_Sa) reported from Hammersmith, England@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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Alec (@alechendry) reported from Camden Town, England@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
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James Murray (@jamesmurray07) reported from Camden Town, England.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
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Tom Byford (@tombyford) reported from Paddington, England@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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anton Simpson (@anton_simp66) reported@O2 You can always tell in my area it's a Bank holiday we get a crap mobile phone reception and hardly any Data speed sort it out @o2
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David charnock (@david4charnock) reported@ad_moran4 @EE @O2 Yeah but o2 signal and coverage is absolutley shocking
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Susan Freeman (@Propertyshe) reported@O2 We have NO coverage at all. It is causing problems with our alarm system. People working in the house and garden can’t make calls. It seems particularly bad in and around our house. Can an engineer please come to inspect?
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CryptoeSIM.io (@cryptoesim) reported@ungodlywheesa @O2 Most phones made after 2018 support eSIMs tbh! iPhone XR and newer, Samsung Galaxy S20+, Google Pixel 3a and up... What phone are you rocking? We might be able to help you figure it out
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Viridis (@Lord_Viridis) reported@O2 @lestereverton80 Are you writing a book? The amount of people telling you it's broken is getting laughable now. How much information you need? Roll back to the old site or lose customers. It's very simple
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Jen (@JRY1998__) reported@o2 you see your network is a joke
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Shel🖤 (@Shel_33x) reported@O2 any update on the mast in pl24? 2 days can't phone anyone and no signal 😬
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Shana Hendry (@Happyengland79) reportedSo two different ombudsman to get you sorted @O2. You've admitted you're at fault by way of a refund, that you never processed, but I have the email. Also the data hasn't worked for most of May too so nothing was resolved in the complaint. #evidenceforombudsman
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Damn i (@tehscreener) reportedphone shows 5g but acts like its 1 bar of 3g honestly @O2 might be the shittest network in the UK
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Dan77 (@Dancsm77) reported@O2 I'm an existing o2 customer, I have just tried to order a basic product from you 3 times online and then over the phone - which took 2 calls and 40 mins. I had to cancel the order as you were unable to complete the sale on 4 occasions. Absolute awful experience