O2

O2 Outage Report in Cricklewood, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cricklewood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cricklewood, Greater London, England 01/10/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cricklewood, Greater London, England

The most recent O2 outage reports came from the following cities: Ealing, Croydon, City of Westminster, St Albans, Hammersmith, London, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, Enfield Town, Fulham and Hayes.

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City Problem Type Report Time
United KingdomEaling Phone
United KingdomCroydon Phone
United KingdomCroydon Phone
United KingdomCity of Westminster Phone
United KingdomSt Albans Phone
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cricklewood, England

Latest outage, problems and issue reports in Cricklewood and nearby locations:

  • julie_virgo1 julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

  • mblair35 Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • misterscoop Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • HawanDs Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • SLushCCool Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • SLushCCool Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported from Croydon, England

    @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

  • nathibeats IG: nathibeats (@nathibeats) reported from East Ham, England

    @O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…

  • ladidalimey david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • GAdams_Spink Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Priyanshu24_ Priyanshu (@Priyanshu24_) reported

    @O2 please i need help!!! yesterday i upgraded over the phone, however i need to reverse it now and go back to my old plan. can you please do that? i’ve been on the phone for 1 hour and no one is able to help me :(

  • HarveyThomasCFC Harvey-Thomas John Keegan🏆🏆🏆💙💙 (@HarveyThomasCFC) reported

    For my #ChelseaFC followers who want to join a new phone network instead of @ThreeUK why don’t you try these guys instead @O2 @EE they are 2 of the best options out there in my opinion

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported

    @SuzHatchard84 @O2 @EE i'd switch over to ee, hardly ever lose signal, 5g everywhere, don't think i've seen 3g on my phone once!

  • MrsAlford80 Mrs Alford (@MrsAlford80) reported

    @O2 any idea how I can go about changing my upgrade order I have placed this evening? Can't seem to find help on the website 👍

  • mmchugh1978 Michael McHugh (@mmchugh1978) reported

    @O2 I turn my phone off every night this is basic connection #poor and this is since I got my hyper speed 5g compatible phone… it’s slower, poorer connectivity and disappointing… I shouldn’t have to reboot a phone to check socials

  • D_Ata12 Aynur Duman (@D_Ata12) reported

    @O2 need help booking tickets

  • LucyLeathem LucyL (@LucyLeathem) reported

    @O2 absolutely shocking experience. Switched to your service and it’s already a shambles.

  • kyrstigreen Kyrsti Green (@kyrstigreen) reported

    @O2 Please could you make this more publicly available, as both your O2 store and customer service number couldn’t provide this information. I assumed this was a scam, as did your employees.

  • TWRHQ Chris Brooke 😷 wear a mask (@TWRHQ) reported

    @O2 Your rep, Bilal in Leeds, just hung up on me in the middle of my call after I rang to complain about the rep I spoke to prior to him who also hung up on me rather than answer questions about this messed up @virginmedia & @o2 joint venture. Simply stunning customer service.

  • Becca_Docherty_ Rebecca-Docherty (@Becca_Docherty_) reported

    @O2 O2 just tried to call, I answer call connects after 10 second the call cut!!! No decency to call back 'manager call back' seriously 0 customer service skills!!