O2

O2 Outage Report in Cricklewood, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cricklewood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cricklewood, Greater London, England 01/28/2026 15:30

January 28: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cricklewood, Greater London, England

The most recent O2 outage reports came from the following cities: Southwark, London, Harringay, Barnet, Hammersmith, City of London, Croydon, Ealing, City of Westminster, St Albans, Southall, Bromley, Wandsworth, Hackney and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Phone
United KingdomHarringay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cricklewood, England

Latest outage, problems and issue reports in Cricklewood and nearby locations:

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bri0142 bri0142 (@bri0142) reported

    @O2 any news on when I will be able to receive calls and texts. I didn't join you for half a service. Load of **** you've been so far

  • cazmaxwby Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @O2 It’s still not working! Saying 5pm now!

  • Kev73Watkins Kevin Watkins (@Kev73Watkins) reported

    @O2 any reason why the internet is soooo slow on my phone in Winchester? Has been for a while now, I can get a better signal in the middle of the Solent

  • LeftWingBill LeftWingBill #GTTO (@LeftWingBill) reported

    @O2 Hi I can't access help on th website. I'm trying to bring my number over from EE.

  • MDNAistheQueen Christine (@MDNAistheQueen) reported

    @WidowWanda @O2 Having the same issue here!

  • Loran_Dunn Loran Dunn (@Loran_Dunn) reported

    @O2 When is the service issue in Manchester (M19) going to be fixed? Phone has literally been unusable for calls for months! Seriously irritating.

  • whosaidwhat0 who said what (@whosaidwhat0) reported

    @o2 is by far the worst network in Cornwall. Awful coverage. Internet is so slow it doesn't work. Vodafone and EE are fine though. Starting to regret changing networks

  • fun2learn2be Matt Bruton (@fun2learn2be) reported

    @O2 you’ve cut me off for not paying my bill, yet it was paid. Your customer services phone number terminated the call no matter what option is selected and your web chat doesn’t work. Is Twitter really the place to do this?

  • Simon_Doddy Simon Dodd (@Simon_Doddy) reported

    @O2 Trying to change my billing date but your website keeps changing to a blank white page. Tried in Chrome and Firefox. Previously when trying this I ended up in an endless loop with no resolution so can't seem to change it.

  • HerveyBrookes Paul Hervey-Brookes (@HerveyBrookes) reported

    Why is the 4G signal so slow and bad - I’ve really noticed in the UK is really works quickly and every image remains pixelated. And thoughts @O2 I mean I know you like charging £60+ a month but could I have a service at least