O2

O2 Outage Report in Cricklewood, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cricklewood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cricklewood, Greater London, England 02/04/2026 16:45

February 04: Problems at O2

O2 is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cricklewood, Greater London, England

The most recent O2 outage reports came from the following cities: Wandsworth, Southwark, Kingston upon Thames, Camden Town, City of London, London, Barnet, Harringay, Hammersmith, Croydon, Ealing, City of Westminster, St Albans, Southall and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomWandsworth Phone
United KingdomSouthwark Phone
United KingdomKingston upon Thames Phone
United KingdomCamden Town Wi-fi
United KingdomCity of London Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cricklewood, England

Latest outage, problems and issue reports in Cricklewood and nearby locations:

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • JohnDWebb John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AngMurphy8 Ang Murphy (@AngMurphy8) reported

    @colinrtalbot @O2 Was on the phone with Tesco Mobile over issues with an O2 mast yesterday. Still don't understand how when 2 phones are lying next to each other whilst on charge, 1 can be pinged by a mast in a different, non-EU country. Thankfully, they've waived the £50 charge this incurred.

  • Walayat_Family Dr Serac Engerraund (@Walayat_Family) reported

    @O2 "Sorry, a phone mast close to you isn't working. A traffic incident has damaged our equipment. Our engineers are on the case but your service might come and go until we fix it, sorry. We’ll update you by Tuesday 1st November 2022"

  • Jimbobthon James Richards (@Jimbobthon) reported

    @O2 It's not the SIM card. I've tried an o2 PAYG SIM and had exactly the same. I get normal service in patches, so right now it's fine. If I go 1/2 a mile up the road, it's gone.

  • stevejones88 Steven 'STIG' Jones (@stevejones88) reported

    @mckeown_ryan @jodielouiseart @O2 Was with them for like 15 years, left this year to go to EE. Couldn't get signal in my house had to go up the garden to make a phonecall. Get signal at Villa Park on a match day with EE 💪🏼

  • garyetchells 𝕵𝖔𝖗𝖉𝖞 (@garyetchells) reported

    @EE is it possible to have a PAYG e-sim in an iPhone 12 Pro Max? I’m having issues with @O2 where I don’t get any data signal - even in city centres where they claim 5G is possible - lucky I’m only in contract for another 5 months #ee #mobileswitch #network

  • wugwell09 roland pascoe (@wugwell09) reported

    @colinrtalbot @O2 Try The Phone Coop. No problems with mobiles or broadband since 2004.

  • TinkMissy Missy Tink (@TinkMissy) reported

    @DavidBell5667 @O2 Don’t! I’ve been with o2 years and since upgrading there once good service has gone downhill. And there have signal and data issues everywhere.

  • AshtonVilla6 Ashton Villa 🦁 (@AshtonVilla6) reported

    @jodielouiseart @O2 Im on Sky Mobile which is O2 and as soon as I walk out of my house to walk the dog i'm cut off from the world. It says I have 4g but a very slow connection if any connection at all.

  • TinkMissy Missy Tink (@TinkMissy) reported

    @cursednumber7 @O2 Good luck matey, I’ve been trying to resolve this issue since august no one listens and no one replies.

  • T0nicTh3S3shH0g Stuart De Rossi (@T0nicTh3S3shH0g) reported

    Has anyone else been just getting hit with this from @O2 for the last couple of weeks?? 🤔 Think they may have just given their customer service department a couple of weeks off!!!