O2 Outage Report in Cricklewood, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cricklewood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Cricklewood, Greater London, England
The most recent O2 outage reports came from the following cities: Bromley, Southall, London, City of London, Wandsworth, Hackney, Paddington, City of Westminster, St Albans, Enfield Town, Fulham, Hayes, Islington, Hounslow and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Phone | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cricklewood, England
Latest outage, problems and issue reports in Cricklewood and nearby locations:
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Eduku
(@Yvesniamkey) reported
@O2 Customer service in SA is completely awful they activate a contract deal and keep charging... spent 4hours on the phone and nothing has ever been dealt with ! Everytime I call i have to keep repeating myself.... Can someone help?????
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Howard Keane
(@codemonkey3350) reported
My 4G LTE is at 1mbps everywhere I go, but when I tried my wife’s @VodafoneUK SIM card in my phone I was getting 30mbps. Which suggests to me that the excuses about masts, network contention, and my device being the problem from @o2 is nonsense
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Terence Baxendale
(@BeardbaroNUK) reported
Having major regrets joining @O2 abusive customer service, no response regarding complaint 1320441131 and trying to get to speak to ANYONE your phone system just tells me to go to the o2 app... never ending circle of hangups. 👌
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Mark Jones
(@MJJ83) reported
@O2 @LutzSchueler @MarkEvansO2 any plans to ever reach out to me, discuss my concerns and find a resolution or are you just going to blank me forever?
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🌱⚡Spartan Goddess 😺 ♏
(@spartan_goddess) reported
For goodness sake @O2, why is it SO bloody difficult to get into my account? None of my usual passwords work, you then say you'll send a code. Code doesn't work. Have to ask for another code and another, but by then it says logins exceeded. 🤬 Beyond bloody frustrating! 😔
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Atco alan
(@AtcoAlan) reported
@O2 Maybe your not reading this very well there’s a mega issue with your network it needs resolving it’s nothing to do with my phone. I’m a taxi driver 1000’s of others are having same issue. 1000’s of other users not just me this is an issue with the transmitter
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Rob Allen
(@_roballen) reported
@O2 so this is the problem using Volt. It seems to be more stringent than O2s own checks. I registered my O2 ACC as Rob successfully but cannot change to match Virgins Robert. So I guess I would have been in the same boat if I had used Coco as my name and still got an O2 acc?
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@O2 I need to cancel a sim order can someone help
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maria thompson
(@mazmoe061) reported
@O2 @MJJ83 I would like know why it takes so long to have your service restored after the bill is paid three days now I've been waiting ??
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Col J
(@coljenks1980) reported
@virginmedia yet again, my super fast (and added volt with being a @O2 customer) broadband can’t cope with running 2… yes 2 boxes. Even with a Wi-Fi booster we struggle to maintain any Wi-Fi upstairs with buffering…. Nothing but issues since we left Sky.