O2

O2 Outage Report in Cricklewood, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cricklewood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cricklewood, Greater London, England 01/20/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cricklewood, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Southwark, City of London, Croydon, Ealing, City of Westminster, St Albans, Southall, Bromley, Wandsworth, Hackney, Paddington, Enfield Town and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Cricklewood, England

Latest outage, problems and issue reports in Cricklewood and nearby locations:

  • mblair35 Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • julie_virgo1 julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

  • SLushCCool Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported from Croydon, England

    @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

  • misterscoop Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • ladidalimey david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • HawanDs Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • GAdams_Spink Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • SLushCCool Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JessPacker5 Jess Packer (@JessPacker5) reported

    @O2 Firstly I haven't got an O2 phone as it never turned up and you have started billing me for it. Secondly, why would I call you for a 6th time..I'll just repeat that, a 6th time, to be told by customer services that they can't see anything as the fraud team have locked the account

  • DntHavNigtmares Don't Have Nightmares... (@DntHavNigtmares) reported

    @O2 If I pay the outstanding bill, and the current full outstanding device plan, can I leave? As you're beyond shambolic. Customer service is seriously non-existent.

  • TonyArnese Tony Arnese (@TonyArnese) reported

    @O2 hi. Pls help me as the Disney+ discount offer isn’t working.

  • richardwsagar RICHARD W SAGAR (@richardwsagar) reported

    What’s wrong with @O2 in Manchester, M24 postcode. The coverage and signal quality has been rubbish for weeks now. Call quality is poor, never mind data download!!!

  • AshishB62545995 Ashish Bhat (@AshishB62545995) reported

    @O2 worst customer service ever ever I have faced with any phone network , I rather switch to @ThreeUK

  • theufcbaddy Paddy The Baddy (@theufcbaddy) reported

    @O2 Your customer service over the phone is outrageously bad I got buttoned twice before I finally got put threw to someone in South Africa who couldn’t connect me to a manager for 24-48hrs are yous for real? Been with o2 10 years & still don’t get a push off the side! Disgrace

  • LewisMNorth Lewis North (@LewisMNorth) reported

    I’ve given my phone number to @O2 because I’m having a problem with my phone, & I’ve given my number out, like I do all the time, & they’ve said they can’t contact me. This happens ALL THE TIME whenever I give out my number, like why do I always have these life problems 😩🥺

  • clarkegable CLΔRKE (@clarkegable) reported

    @O2 I am happy to say I will be leaving your terrible and inefficient customer service in the new year!

  • ABrunyee Alan (@ABrunyee) reported

    @ManDenis @O2 @ManDenis you're not alone. After repeated attempts to get a response, I was finally given a number to call fraud team on. I rang hoping the nightmare might be over, and got "This number is not in service". They don't seem to realise how much anxiety this wall of silence causes.

  • pete_strange strange but true (@pete_strange) reported

    @O2 OMG trying to upgrade 4 phones and like pulling teeth. Assume don’t want money. Come on sort out your customer service 🙄