O2

O2 Outage Report in Cricklewood, Greater London, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cricklewood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cricklewood, Greater London, England 12/26/2025 10:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cricklewood, Greater London, England

The most recent O2 outage reports came from the following cities: Hammersmith, London, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, City of Westminster, St Albans, Enfield Town, Fulham, Hayes, Islington and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith E-mail
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomSouthall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cricklewood, England

Latest outage, problems and issue reports in Cricklewood and nearby locations:

  • henna_macarena hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • ellajack1 Bev Muir (@ellajack1) reported from Croydon, England

    @O2 I cant get through to customer services and its urgent

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

  • MJPalmer84 MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

  • jamesrobey1990 James Robey (@jamesrobey1990) reported from Wandsworth, England

    @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • Gigiryche Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, England

    Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • AlexharwoodMuso 𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • ConlethKane Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • emmawebster emmawebster (@emmawebster) reported from Camberwell, England

    @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

  • steffiegc Steffie (@steffiegc) reported from Eltham, England

    @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    Dear @O2, I’m having problems paying my bill, please help..

  • CerviF Fran (@CerviF) reported from Walthamstow, England

    I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Sweetiee75 _sweet1 (@Sweetiee75) reported

    @O2 can you please fix your website. I’m trying to purchase Apple Watch and it crashes when I try to select continue as an existing user. I’ve tried 3 different devices and internet connections

  • JoJoTFB Joooooooo ♥ (@JoJoTFB) reported

    @O2 Hi, I was just looking at the Odeon cinema offer on priority and it says unavailable as I have hit my redemption limit. I haven't actually used a code due to the movie not being out and had planned to use a later option. Is it possible to fix this?

  • rug_82 Ste Vie (@rug_82) reported

    @O2 hello. I am an existing O2 pay monthly customer. I need an esim for my 4g smart watch. I can't seem to do this on My O2

  • eva83481607 eva (@eva83481607) reported

    @O2 I am so confused how to use my phone when in the US! I have O2 travel bolt on but I received texts that I went over my data limit (which I didn’t even know I had). Help! I don’t want to get loads of charges by doing something stupid

  • nataliebeswick_ Nat (@nataliebeswick_) reported

    New number, goodbye @O2 Disgraceful customer service, terrible network, moved elsewhere 👍🏻

  • melanie_broad Melanie Broad (@melanie_broad) reported

    @O2 I did but the first time I didn’t work and I was charged. I requested a refund. In the meantime I tried the code again, it worked and I had the confirmation email. In all that confusion it’s now been cancelled again. Please help.

  • Jayenkai Jayenkai [JNK] (@Jayenkai) reported

    @GeriatricGamer @O2 My last £10 PAYG top up (last feb, IIRC) is now down to a shockingly low £2.29 *gasp* .. They're definitely not sending me a new phone for that.

  • davidnaylor83 David Naylor (@davidnaylor83) reported

    I don't know what's going on with @O2 recently but my signal and 4g coverage has been utterly ****!!!

  • EllieAn85053441 Ellie Anderson (@EllieAn85053441) reported

    @O2 Calls and texts have never worked since I got out here, hence why I’m relying so heavily on data for safety reasons!

  • benjaminlfc Benjamin Webster (@benjaminlfc) reported

    @GeriatricGamer @O2 Go to support at the bottom of the app, click track my order what does it say there?