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O2 outages and service status in Staines, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent O2 outage reports came from the following cities: Ruislip, Slough, Hounslow, Bracknell, Richmond, and Teddington.

CityProblem TypeReport Time
Ruislip Phone 15 days ago
Slough Phone 27 days ago
Hounslow Internet 30 days ago
Bracknell Phone 1 month ago
Richmond Total Blackout 2 months ago
Hounslow Internet 2 months ago

Community Discussion

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O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ninavdbennett
    Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • AikSaath
    Aik Saath (@AikSaath) reported from Slough, England

    @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

  • ShahlaaTahira
    💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • iLloyd_Sa
    لويد سا (@iLloyd_Sa) reported from Brentford, England

    @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

  • PandaEyesKirsty
    Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England

    @AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • sachink0201
    Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • chris_reed
    Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • thespacedmonkey
    Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • StephsBubble
    Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • owengmusic
    Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • BecOz14
    Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • Indian_Thriller
    Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • parriso56
    Otis Parris (@parriso56) reported

    @O2 why is your coverage so poor at Potternewton Park Leeds LS7 4HA. In fact is poor in at postcode LS7 3LZ. If you get 2 bars of 5G. In fact in a lot of cases I get E. Who can forget the Edge network. You have the Leeds West Indian Carnival up. What should be a day of sharing content you don’t get anything. I suppose a temporary mast which Leeds Festival gets from all the networks we don’t qualify.

  • i_Nemesis99
    💎🇳‌ 🇪‌‌‌ ‌🇲‌ 🇪‌ 🇸‌ 🇮‌ 🇸‌💎 (@i_Nemesis99) reported

    @Fortnite @FortniteStatus @O2 the O2 fortnite drop what exactly did O2 customers get because if it just that generic code it is awful especially since already being shared around tbh you could have just shared the code on social media yourself instead of making customers wait

  • ripinmypants
    Ryan Davies (@ripinmypants) reported

    @O2 can you please respond to my complaint and inbox i’ve been messaging since yesterday !

  • Jackwoods2020
    Jack Woods (@Jackwoods2020) reported

    @O2 your signal is ******* pony sort it out ffs

  • ImMxdz
    Mxdz (@ImMxdz) reported

    @O2 Hi, my phone has been saying I have no service etc for a few days now. Now the emergency alert went off, it keeps going off every 10 minutes. Can you please sort

  • singletpringlet
    1-800-URVALID (@singletpringlet) reported

    Hey @O2, your website isn’t letting me submit a complaint about staff conduct. Please can I have an email to send it to?

  • RachelBrennan1
    arby (@RachelBrennan1) reported

    @O2 I've not had any signal since the 5th Ive had a couple of service status texts as I signed up. This not acceptable. Being a female alone I need my phone to be working when I'm out of the house. Will I be refunded for this poor service? Please respond.

  • donnyhendry82
    Neil Hendry (@donnyhendry82) reported

    @o2 why do you reduce mobile jnternet signall all the time, one mjnute youve got internet workjng properly and then with samme full 5g signal it stops working why am i oaying you for a service that i djnt get

  • AlfieIVI
    A (@AlfieIVI) reported

    @willmcgugan @O2 They won’t fix it I’ve been reporting this problem since may 5th and I’ve still got zero access

  • loops_912
    Willow (@loops_912) reported

    @O2 hi why does no one seem to have any mobile signal is the stevenage area? All thats displaying on phones is the E