O2

O2 Outage Report in Staines, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Staines, Surrey, England 12/30/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Staines, Surrey, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Southall, Hayes, Hounslow, Surbiton, Wembley, Camberley, Richmond, Ealing and Epsom.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith E-mail
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Astr0Isha Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England

    @O2 is down again ugh tell me something I don’t know

  • JosephMorrison0 Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England

    @O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

  • Nick_G6 N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, England

    Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

  • daktadre Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • BecOz14 Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • LyndallAnn Lyndall (@LyndallAnn) reported from Hounslow, England

    @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RakeshSagu1 Rakesh Sagu (@RakeshSagu1) reported

    @O2 Terrible service. Experienced issues porting my number for nearly 3 weeks, during which I haven't been able to use my 02 SIM. The team have no idea how to resolve. I want to cancel but am outside the 14 day period, so will incur your cancellation fee! Please can you resolve??

  • nirave Nirave 尼拉夫 (@nirave) reported

    @Heidivel @VodafoneUK Don’t change to O2 – trust me on that, they’re the worst UK network possible and their customer service is ATROCIOUS. You’ll be waiting a day for a single message in response from @O2 as well.

  • nirave Nirave 尼拉夫 (@nirave) reported

    @SteveyAsp @O2 They are F*IN USELESS. My email to the fraud team is a 7 paragraph rant that is also copied to every o2 executive email address. You know the best bit? This whole account is only DAYS old – what an utterly garbage company, no wonder they sold cos they were screwed otherwise.

  • sololatolulope beehem (@sololatolulope) reported

    @O2 , you do not care about your customer and am very upset about this. @O2 isn’t taking any responsibility and it seems like @RoyalMail isn’t too. How do I get my phone back or my money in this case.

  • GiveUpTheJosh Forty-Nine Sea Horses (@GiveUpTheJosh) reported

    @O2 Love how you dont respond after you're so rude to me. You wont be seeing my custom again. Cancelling said new 24 month contract, cya.

  • NicolePocock Nicole Pocock (@NicolePocock) reported

    What has happened to customer service recently? Now got issues with @O2. Was promised volt would be added to my account in December and it’s still not on. Only way to discuss is through messaging where I am asked the same questions over and over and over again. I literally

  • goos57 Vera Goossens (@goos57) reported

    @demilowe2 @O2 Next time, ask his name a tell him you'll report him. If he's on duty he has to help you. Even if it means extra time! Customer is king!

  • nirave Nirave 尼拉夫 (@nirave) reported

    @SteveyAsp @O2 I’m going to write a review and then run a TON of ads so no-one signs up for this bs. Hell, I may even launch another UK site just to sh*t all over O2 and the so-called customer service. I’m that angry right now

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported

    @nirave @O2 I've never had worse customer service, before Christmas I spent 4 hours trying to sort something out...8 advisors I spoke to because they kept hanging up or giving me wrong information and it still wasn't sorted.

  • Andy_suth_pt Andy 🇬🇧 🇪🇺 + 27 others (@Andy_suth_pt) reported

    @BorisJohnson @virginmedia @O2 You lied about the rest though. Roaming charges. Remember when you assured everyone roaming charges weren't coming back? You can't help yourself you utter lying bastard