O2 Outage Report in Staines, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Staines, Surrey, England
The most recent O2 outage reports came from the following cities: Ascot, London, Slough, Hammersmith, Ealing, Southall, Hayes, Hounslow and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Ascot |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
-
Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
-
https://techhub.social/@ianpike 🏴
(@IanPike) reported
from
London, England
@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
-
Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
-
Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
-
Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
-
Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
-
Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
-
Lou93x⚒️
(@louwhu16) reported
from
Worcester Park, England
@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
-
Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
-
Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
-
Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
-
Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
-
Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
-
B o b M a s s i e
(@bobmassie01) reported
from
Worcester Park, England
@O2 Disney+ £2 off offer not working
-
⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
-
Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
-
Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
-
Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
-
Craig Freeman
(@craigdfreeman) reported
from
Worcester Park, England
The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Sir Pippington 🇪🇺🌈
(@AeternalLux) reported
@O2 @LadyLunaWolf Shocking service! Maybe I’ll switch too
-
Diane wilson
(@Dianewi06) reported
@O2 hi, I got a new iPhone and watch at the weekend and I can’t make or receive calls on the phone and my watch is saying I don’t have a data plan, please help thanks
-
King Robbo
(@AZD7) reported
@O2 please help. The sim card I just ordered is being sent to the wrong address but I cannot change my address details without receiving the sim and entering the security codes from the new number! Bit of a catch 22! And I cannot seem to find any customer support...
-
Ralph Buchanan
(@BamaRalph) reported
@O2 I received my new SIM on Friday 15th July. I've done the SIM swap. Still my phone number is not working. 3 days now. All I am told is it's a technical issue and it will be fixed soon. This is now affecting my job. What's going on?
-
Sofia
(@sofiadiadamo) reported
@O2 please can you fix your PAC code form!!!! Entered all of my details and I’ve been greeted with ‘oops, something went wrong’ called customer service who have been 0 help!!!! Or find me another way plsssss
-
Dayo the Champagne Socialist 🥂
(@TrophyHusbandD) reported
@O2 Hello, can you please explain why I'm getting threatening letters over a billing error you made that I've spoken to Customer Services over the phone 3 TIMES over and told it has been sorted out? This really isn't fair and it is not right. Very upsetting
-
Lady B
(@ladybyrne1) reported
@O2 where is the priority code. It’s just a circle ? Or is that it with a count down timer ?
-
Terry Munro 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆
(@H0dling) reported
@l_ippylipez @O2 @EE Agree mate. If I was phoning as a new customer they’d have been throwing deals at me
-
Oliver Banks 🇺🇦
(@OliverBanks) reported
from
Manchester, England
@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
-
Ash’ Sugden
(@Ash_Sugden1994) reported
Getting seriously pissed off with trying to sort out my new iPhone. Keeps freezing with the Data Transfer, and now keeps saying “No Service”. Any ideas @O2?!