O2 outages and service status in Staines, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 7, 6:16 PM GMT+1.
- Phone (67%)
- Internet (17%)
- Total Blackout (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Staines, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent O2 outage reports came from the following cities: Bracknell, Richmond, Hounslow, Ruislip, Teddington, Brentford, Epsom, and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell
|
Phone | 2 days ago |
|
Richmond
|
Total Blackout | 6 days ago |
|
Hounslow
|
Internet | 8 days ago |
|
Ruislip
|
Phone | 8 days ago |
|
Teddington
|
Phone | 14 days ago |
|
Brentford
|
Phone | 28 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
Steve Depeare (@depeare) reported from Ealing, England@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
-
Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
-
Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
-
Sean Flatley (@Seanielondon) reported from Hounslow, England@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
-
Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
-
Nasira (@NasiraKasmani) reported from Maidenhead, England@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
-
Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
-
Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
-
Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
-
Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
-
Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
-
hen (@henna_macarena) reported from Richmond, England@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
-
Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
-
Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
-
Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, EnglandTrying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
-
Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
-
Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, England@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
-
Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
-
Pawlie (@Si11y3gg) reported from Richmond, England@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
-
Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England@O2 is down again ugh tell me something I don’t know
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
rachel (@CubRachel) reported@O2 hey, I’m trying to contact you about a lack of coverage in my area and a bill query but your website keeps telling me to call when I have no signal. What am I supposed to do?
-
Richard Walker (@rickgwalker) reported@O2 hello. Can you please advise what your policy is for cancellation of contract when O2 has been unable to provide an acceptable level of service as might be expected under said contract?
-
John Burrows (@John34968211) reported@O2 I’ve done that You are looking into it so say👀👀👀 I am the account holder 2 months and more you’ve failed to fix this issue👀👀👀
-
Gav999 (@GavExplorer) reported@EnglandRugby @O2 What a terrible start. Smith should not be at fullback. He does not tackle like Wilkinson or Farrell did.
-
Jon McNally (@Jonmc84) reported@O2 hi is it possible to have some help with paying off a expiring contract
-
Benjamin Webster (@benjaminlfc) reported@CherryBooBopper @O2 If submitted to the complaint review service email address you’ll be lucky if you hear anything what you will get is an automated email after 4 weeks telling you they’re still looking into the complaint, you’ll then get one after 8 weeks stating you can go to CISAS and only after going to them will you get a response from O2
-
iz (@iz__zy) reported@Ash27866151 @O2 I’m having the same issue and @o2 are doing nothing to solve it
-
H3Cryptocrypto (@H3Cryptocrypto) reported@nokaysports @EnglandRugby @O2 Stupid made up rule just like all blacks, he could pick them for extenuating circumstances
-
Harry Craig (@HarryMCraig) reported@O2 there is a complete lack of mobile signal in central Reading, including the area directly over the railway station. Is there any chance of this being rectified any time soon? It’s been going on for months
-
Felicia Van Cartier (@feliciavcartier) reportedShame you have a **** network at home @o2. When are you actually going to do something about that???