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O2

O2 outages and service status in Staines, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent O2 outage reports came from the following cities: Epsom, Ascot, and Kingston upon Thames.

CityProblem TypeReport Time
Epsom Phone 15 days ago
Ascot Internet 24 days ago
Kingston upon Thames Internet 2 months ago
Kingston upon Thames Wi-fi 2 months ago
Maidenhead Internet 2 months ago
Wembley Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ShahlaaTahira
    ๐Ÿ’Ÿ (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful Iโ€™ve had emails and texts saying I owe my bill and I checked through my App and I donโ€™t owe anything. #FraudAwareness

  • miajohnston1967
    Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement ๐Ÿ˜ก

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? Iโ€™ve loved to another network and want to cancel direct debit

  • PandaEyesKirsty
    Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England

    @AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!๐Ÿ˜ญ HELP!

  • VictorJ1987
    Vรฌncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • laraclaudia_
    Lara Thomas (@laraclaudia_) reported from Bracknell, England

    @bruskyyyy @O2 Having the same problem!

  • aamer74
    aamer habib (@aamer74) reported from Maidenhead, England

    @O2 @England My ba p2 priority codes for the cinema are not working

  • azhaarashraf
    Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • Stefan_baisden
    Delboybaisden ๐Ÿ“ธ๐ŸŽฅ (@Stefan_baisden) reported from Southall, England

    @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

  • henna_macarena
    hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • esrose2003
    Liz Rose ๐Ÿ˜ (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 To not have a call-back service when calls are over 15 minutes is abhorrent ๐Ÿ’ฉ

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • LyndallAnn
    Lyndall (@LyndallAnn) reported from Ealing, England

    One thing Iโ€™m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting โ€œno serviceโ€ and then it coming back 5mins later and dropping out again.

  • Mountie31
    Ben Mitch ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ˜Ž๐Ÿคช (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • 26samb
    Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. Iโ€™m trying to add on a bolt on as my data has run out and I have 3 days until my bill. Iโ€™m a key worker and need my data when Iโ€™m at work!!! Help

  • ladidalimey
    david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wifeโ€™s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • Katie_Lewis_
    ๐•‚๐•’๐•ฅ๐•š๐•– (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • AlexharwoodMuso
    ๐™ฐ ๐š• ๐šŽ ๐šก ๐šŠ ๐š— ๐š ๐š› ๐šŠ ๐™ท ๐šŠ ๐š› ๐š  ๐š˜ ๐š˜ ๐š (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • Mountie31
    Ben Mitch ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ˜Ž๐Ÿคช (@Mountie31) reported from Hounslow, England

    @O2 Phone masts are down at my work and home so not good.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenLFlower
    Lauren Flower (@LaurenLFlower) reported

    @O2 Iโ€™m trying to sign into my O2 account but I canโ€™t can someone help me

  • Izzy_Rascal2020
    Izzy_Rascal2020 (@Izzy_Rascal2020) reported

    @O2 another company with the most frustrating Customer Service system, involving heavy reliance on automated systems that send you round in circles, that donโ€™t contribute to efficiency in solving customers problems, but that only serve to wasting customers time.

  • The_real_Jambo_
    Jambo (@The_real_Jambo_) reported

    @O2 @KerZE87 O2 has went downhill since they merged with Virgin media. I constantly have issues logging into myo2 app because I use a different email address for my o2 and virgin media accounts. Constantly asked to link the accounts which I do then I cant log into the apps.

  • mydogisthebiz
    A house of Music. (@mydogisthebiz) reported

    Is it just me or is 5G signal worse than 4G? Reception for voice calls is shockingly poor and getting worse in the Craigavon area @O2

  • PhatSuppliUK
    PhatSuppliUK (@PhatSuppliUK) reported

    Who's got a decent phone network that actually works outside ? @O2 have to be the worst ever right now No 4g or 5g working anywhere right now No one helps either, shocking customer service for the price

  • Destr0yT0Create
    Devs (@Destr0yT0Create) reported

    @McDoogan83 @peej1975 @O2 Was for me managed to get my spin but it's down again now.

  • peruna58
    Andrea Wood (@peruna58) reported

    @O2 we are a small hamlet in Devon without a mobile signal. Who do we need to contact to ask for a mobile mast?

  • elizapdushku
    elizapdushku #SaveOURNHS #JoinAUnion (@elizapdushku) reported

    @O2 @johnboy2806 I've been having the same problem all day too

  • JakeMooreUK
    Jake Moore (@JakeMooreUK) reported

    Does anyone know the rules of @O2โ€™s 4G/5G game? I can see the signal, but apparently thatโ€™s not enough to unlock internet accessโ€ฆ

  • debskiandmonkey
    Debbie The Viking (@debskiandmonkey) reported

    @O2 your Blue Mondays page has been showing errors for me since 6am ๐Ÿ˜•