O2 Outage Report in Staines, Surrey, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Staines, England

The most recent O2 outage reports came from the following cities: Maidenhead, Wembley, Hammersmith, Uxbridge, Greenford, Wealdstone, Leatherhead, Woking, Hounslow, Ealing, Slough, Esher, Worcester Park, Pirbright, and Kingston upon Thames.

City	Problem Type	Report Time
Maidenhead	Internet	21 hours ago
Wembley	Internet	2 days ago
Hammersmith	Internet	5 days ago
Uxbridge	Phone	6 days ago
Greenford	Phone	6 days ago
Hammersmith	Total Blackout	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Jose Suarez (@SuarezFusters) reported 5 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  david bryant (@ladidalimey) reported 9 minutes ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

• 
  Katy Hall (@katyhall26) reported 12 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Darren Boyle (@misterscoop) reported 15 minutes ago from Brentford, England

  @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

• 
  Bede Feltham 💙 (@bedefeltham) reported 17 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 24 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  Ben Marshall (@marshallb60) reported 24 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Matthew Blair (@mblair35) reported 24 minutes ago from Kingston upon Thames, England

  @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 27 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 33 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Jacqueline de Rojas CBE (@JdR_Tech) reported 33 minutes ago from Taplow, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 37 minutes ago from Hammersmith, England

  @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

• 
  kelly marie sanders (@KellyMSanders) reported 39 minutes ago from Bracknell, England

  @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

• 
  Fr Chris Phillips SSC (@phillipsc) reported 46 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Amalik799 (@Amalik7991) reported 47 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  Ruth Holliday (@RuthHolliday13) reported 52 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

• 
  HeHymn ³⁰ (@brineferry) reported 54 minutes ago from Brentford, England

  @O2 are you broken

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 54 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Debbie Haden (@DebsHaden) reported 56 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  Marcus (@Marcus_dd1) reported 59 minutes ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kirsten Elliott Swift 🇺🇦 🌻 (@KirstenTElliott) reported 6 minutes ago

  @O2 @BTCare You've both told me you've been granted to right to up my bill and will be doing so. But OAPs like me were told by @RishiSunak that we didn't deserve the sort of pay rise you've been given. So are you going to offer help to your elderly customers?

• 
  Peter Hinitt Esq🍀🇬🇧🇬🇧 #leave #brexit (@156v6) reported 7 minutes ago

  @tescomobile Hope you're not increasing your prices as much as @O2 are at 7.8% which is disgusting and profiteering par excellence. Disgusting, I will as a new customer of O2, not be staying with them 1min longer than I'm contracted for.

• 
  Adele Corners (@CornersAdele) reported 8 minutes ago

  @santanderukhelp No. I want to talk to someone who thinks it’s ok to feed my family on so little and also take so much in charges for a corporation that’s loaded. Same to you @O2. I’m unwell and treated like **** by the government and we all have to live with your capitalist views and be robbed

• 
  Mark (@_notnehs) reported 14 minutes ago from Blackpool, England

  @bearz1066 @O2 @ThreeUK been with them for over 10 yrs no one can come close on price Never had any signal issues travelling up and down the country, usually works where my work phone doesn’t, that’s on a gamma sim meant to pick up either EE, Vodafone or o2 whichever is stronger.

• 
  Guy 🇺🇦 (@guyandrewmurray) reported 15 minutes ago

  @EnglandRugby @KyleSinckler @O2 Oh **** I thought 50 Cent released a new video.

• 
  Dan (@Agent_Tiro) reported 16 minutes ago

  @O2 scammers are using your 'sign in with just mobile number' functionality on the website to try and hijack accounts. Had some numpty try to get me to give them the security code you text by offering me 50% off my bill. #CyberSecurity

• 
  KDM (@KitchenDiscoMum) reported 17 minutes ago

  Many thanks to the @O2 guru in the shop in Durham. She dug me out of a muddle and gave me a better contract to boot. Excellent customer service.

• 
  Darren (@dmcmsn) reported 20 minutes ago

  @O2 who wants to help me recover my old mobile number ?

• 
  cece 9l0 (@9l0Cece) reported 23 minutes ago

  @needaphone @O2 Me and mum have been havonh the same issue.. has it been fixed yet?

• 
  Piggy Malone (@PiggyMalone1) reported 24 minutes ago

  @O2 I’d like to express my gratitude for the pitifully rubbish service you provide - 3G and even E over much of SW London. Bew-di-ful…💩💩💩