O2 outages and service status in Staines, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Staines, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Maidenhead, Wembley, Uxbridge, Greenford, Wealdstone, Leatherhead, Woking, Hounslow, Ealing, Slough, and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 4 days ago |
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Hammersmith
|
Internet | 6 days ago |
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Hammersmith
|
Internet | 7 days ago |
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Maidenhead
|
Internet | 8 days ago |
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Wembley
|
Internet | 9 days ago |
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Hammersmith
|
Internet | 12 days ago |
Community Discussion
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O2 Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
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Steve Depeare (@depeare) reported from Ealing, England@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, EnglandMy SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Nick Shuttleworth (@nickshuttle) reported from Ealing, England@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Sarah 🧡 (@MissusWebb) reported from Burnham, England@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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Sachin Kumar (@sachink0201) reported from Brentford, England@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Jess (@MrsScreech) reported from Hillingdon, England@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Ashley Leggett (@ashley_leggett) reported from Hounslow, England@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Sarah 🧡 (@MissusWebb) reported from Burnham, EnglandHello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, EnglandIf I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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heather (@hevalexis) reported@O2 hello, i bought an iPad with cellular on and im just wondering if i could get a plan with you for it? Im not sure how it works if someone could help me
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Shan (@_Shan_Raza) reported@O2 i took an o2 sim since my wife was getting good speeds, but whilst she get 60mbps in getting 6. Have checked om her phone. Can you help?
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lucy (@lucyhighburyx) reported@O2 I cancelled one of my contracts MONTHS ago by ringing up and talking to someone- just realised it was never cancelled and I’ve been pay £41 a month when it’s no longer in use !! Awful service
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Tom Cronin (@thewinduppirate) reportedHey @O2, I've had two sets of letters from you over the last week to two different people that have never lived at my address. Something fishy is going on. Who should I speak to?
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Jamie Baruch (@JamieBaruch) reported1. I ended a contract with O2 5 years ago & you failed to collect a final amount of£30. I was never aware of it nor at any time did you attempt to contact me to seek payment, which I only discovered during a credit rating issue. After 2 +hours of holding and cut off calls @O2
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Richard Giles (@Gilly_76) reported from Bristol, England@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
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soria (@soria63327864) reported@O2 reply to my dm and resolve my issue. I’ve had enough.
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Elle 101 (@ElleB101) reported@O2 Trying to CANCEL Disney Plus. Your website on O2 account won’t let me. Disney tells me to contact you! How do I CANCEL????????? Or is this a money making scheme? Going round in circles here. Please help me cancel!
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paul hedges (@paulica1212) reported@O2 no change from you thats for sure still no signal or very poor since october
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Carol Severn (@CarolSevern1) reported@O2, Hi there I have Disney plus through 02 and, am a pay monthly customer - but I seem to be being charged £4.99? I thought I should be paying £3.99pm in my bill?