O2

O2 Outage Report in Staines, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Staines, Surrey, England 03/02/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Staines, Surrey, England

The most recent O2 outage reports came from the following cities: London, Leatherhead, Hounslow, Ealing, Slough, Esher, Worcester Park, Pirbright, Kingston upon Thames, Ascot and Hammersmith.

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City Problem Type Report Time
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLeatherhead Total Blackout
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

  • louwhu16 Lou93x⚒️ (@louwhu16) reported from Worcester Park, England

    @O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • savio_metal17 Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Marlow Bottom, England

    Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • azhaarashraf Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • chris_reed Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • bobmassie01 B o b M a s s i e (@bobmassie01) reported from Worcester Park, England

    @O2 Disney+ £2 off offer not working

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • craigdfreeman Craig Freeman (@craigdfreeman) reported from Worcester Park, England

    The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

  • Seanielondon Sean Flatley (@Seanielondon) reported from Hounslow, England

    @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cumballsnatchel 😶‍🌫️ (@cumballsnatchel) reported

    @o2 over an hour on the phone, 5 different people and no one knows what their doing. Send help to my soul or better yet, compensation for idiocy.

  • Janeenie Janine Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💙 (@Janeenie) reported

    @O2 Tuesday 19th!!!!? Sorry, a phone mast close to you isn't working. We’re carrying out essential maintenance at the site. While we do this, you might have some trouble with your calls, texts and data, sorry. We’ll update you by Tuesday 19th October 2021.

  • ElsaGislason Elsa Gislason (@ElsaGislason) reported

    @AlisonD02519005 @O2 I recommend @bren_Solution he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed

  • cumballsnatchel 😶‍🌫️ (@cumballsnatchel) reported

    @o2 please can you help?????

  • groundsmaiden Ellie Parry (@groundsmaiden) reported

    @O2 Hi, I’ve had a nightmare with calls dropping today in the LE11 post code area. Is there an issue with the service?

  • AndyDMcC Andy McC (@AndyDMcC) reported

    @stammer_teacher @O2 I get less than that because they screwed up my changeover to their network. Useless monkeys

  • Mike93394199 Mike (@Mike93394199) reported

    @O2 Yeah nothing on there it's ridiculous I'm really not happy with this service 😤

  • Mo_5alah Mo Salah ♠️ (@Mo_5alah) reported

    @caramelsims @O2 They’re sooooo bad!! Ugh!

  • natnetballcoach Natalie Peperell (@natnetballcoach) reported

    @sachgrant @O2 Oh Sach! I'm so sorry you are having to put up with this! What an awful company! Sort it out O2! Not okay! Sending you huge hugs xxx miss your face xxx

  • Mark29071823 Mark (@Mark29071823) reported

    @andy_uk44 @O2 I totally agree they are terrible