O2 outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent O2 outage reports came from the following cities: Ruislip, Teddington, Brentford, Epsom, and Ascot.

City	Problem Type	Report Time
Ruislip	Phone	5 hours ago
Teddington	Phone	6 days ago
Brentford	Phone	20 days ago
Epsom	Phone	1 month ago
Ascot	Internet	1 month ago
Kingston upon Thames	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  💟 (@ShahlaaTahira) reported 32 seconds ago from Hillingdon, England

  So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

• 
  utterlee (@LeeButterley) reported 4 minutes ago from Brentford, England

  @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

• 
  Dré (@daktadre) reported 4 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  Eoghan (@owengmusic) reported 10 minutes ago from Bracknell, England

  @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

• 
  Chris Reed (@chris_reed) reported 14 minutes ago from Hillingdon, England

  @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

• 
  Steve Depeare (@depeare) reported 27 minutes ago from Ealing, England

  @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

• 
  Liz Rose 😍 (@esrose2003) reported 29 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 34 minutes ago from Southall, England

  5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 34 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  Aik Saath (@AikSaath) reported 41 minutes ago from Slough, England

  @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

• 
  لويد سا (@iLloyd_Sa) reported 43 minutes ago from Brentford, England

  @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 45 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  Sarah Ward (@tiggsie) reported 47 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 47 minutes ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  RebeccaW40 (@RebeccaW40) reported 47 minutes ago from Epsom and Ewell District, England

  @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

• 
  Samantha Blandy (@26samb) reported 49 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  Debbie Haden (@DebsHaden) reported 53 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  Chris sweet (@poundland_thor) reported 54 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Mia Johnston (@miajohnston1967) reported 57 minutes ago from Bracknell, England

  @O2 very poor customer services fuming is an understatement 😡

• 
  Stephanie Addington (@AddingtonSteph) reported 58 minutes ago from Richmond, England

  .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alaw mot (@SimonTa44447286) reported 4 minutes ago

  @O2 @Gary_Polley I dont beleve owt o2 say anymore ..dm is rubbish .still no reply after a month ..and a bill for a service i was told 3 times had finished ..

• 
  Al Nickson (@BaldeyAl) reported 5 minutes ago

  @O2 @TomTugendhat My signal is always terrible. How come it often shows 5G and I can’t even get a page to open? We pay so much for our tariffs and the service is worse than ever.

• 
  Mike Gardner (@mikegardner_wb) reported 6 minutes ago

  @TomTugendhat @O2 @EE I was in the West Midlands at the weekend. Reception ranged from patchy to awful. Countless billions wasted on high speed rail instead of reliable hi-speed mobile / Wi-Fi connectivity.

• 
  Richard Walker (@rickgwalker) reported 6 minutes ago

  @O2 hello. Can you please advise what your policy is for cancellation of contract when O2 has been unable to provide an acceptable level of service as might be expected under said contract?

• 
  purple jay💛💙💛💙 (@jayrodgerson) reported 10 minutes ago

  @O2 why is it so hard to do anything on your app. It's embarrassing that your app is so bad

• 
  Rod Clarke (@Arfurgolf) reported 13 minutes ago

  @O2 why are your customer services refusing to replace a brand new 16 day old iPhone 17 . It’s faulty and they are making life very difficult. Worst customer care ever.

• 
  Chris (@ChrisHa21736755) reported 13 minutes ago

  @TomTugendhat @O2 @EE The UK mobile companies have been dealing with massive 4G and 5G investment costs and ever decreasing margins due to reducing contract prices. Meanwhile mobile use continues to rise leading to network congestion. All part of a healthy competitive market you might say.

• 
  Ben (@BenjaminEHowe) reported 16 minutes ago

  @AndyFurnival2 @TomTugendhat @O2 It was better when there were fewer mobile devices competing for the same signal.

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 23 minutes ago

  It’s not just ‘recently’ @O2. @TomTugendhat is absolutely right that your mobile coverage in London is consistently poor. I have found it better in rural Spain than in ‘London, Global City’. Perhaps @MayorofLondon could direct his £7m PR spend to mobile infrastructure instead?

• 
  Gwen (@GwenSauce) reported 23 minutes ago

  @TomTugendhat @O2 OMG … you’re on O2 too? EE was bad so moved to O2 and they are bad too