O2 outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent O2 outage reports came from the following cities: Ruislip, Slough, Hounslow, Bracknell, Richmond, Teddington, and Brentford.

City	Problem Type	Report Time
Ruislip	Phone	1 day ago
Slough	Phone	14 days ago
Hounslow	Internet	16 days ago
Bracknell	Phone	1 month ago
Richmond	Total Blackout	1 month ago
Hounslow	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Craig Freeman (@craigdfreeman) reported 1 minute ago from Worcester Park, England

  The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2

• 
  Stephanie Bennett (@StephsBubble) reported 4 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Samantha Blandy (@26samb) reported 7 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  Emma Egbers (@EmmaEgbers) reported 11 minutes ago from Cobham, England

  @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

• 
  utterlee (@LeeButterley) reported 15 minutes ago from Brentford, England

  @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

• 
  Sarah cogley (@SarahScogley) reported 17 minutes ago from Bracknell, England

  @O2 your customer service is an absolute joke.

• 
  Bari Heer (@B_Heer84) reported 17 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Amalik799 (@Amalik7991) reported 24 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  Fr Chris Phillips SSC (@phillipsc) reported 27 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 28 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Dré (@daktadre) reported 38 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  Savio (@savio_metal17) reported 39 minutes ago from Brentford, England

  @O2 I can’t get the Amazon prime offer. Please help

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 39 minutes ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 41 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

• 
  Sarah 🧡 (@MissusWebb) reported 45 minutes ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  m a r y (@maryhippychick) reported 48 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Liz Rose 😍 (@esrose2003) reported 49 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

• 
  Federica Parise (@cityposer) reported 49 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  kelly marie sanders (@KellyMSanders) reported 56 minutes ago from Bracknell, England

  @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 59 minutes ago from Southall, England

  5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah H (@SarahWM45) reported 1 minute ago

  Through a phone “system” and 3 operators who largely ignored our issue. We’re now on to the Complaints team at @o2. A disproportionate amount of effort to leave a contract they are not fulfilling, without being charged. As we can send a text or receive a call. @MartinSLewis

• 
  Deano... (@Frugal_ways) reported 2 minutes ago

  @LesTwigg @O2 Funny how the sim can receive signal from various masts, yet fails to work on the internet? BBC website loads, but search engines don't. Thanks for the heads up

• 
  Matt Hudson (@MattHuddyHudson) reported 6 minutes ago

  @pmiddy78 @VodafoneUK @O2 Don't do it you'll regret it , been trying to upgrade for weeks and can't . Signal is awful .

• 
  Hugh (@Hughtying) reported 11 minutes ago

  @Happyengland79 @O2 @BBCWatchdog That is utterly shameless. Admitting you're right just to pull the exact same stunt again is pure bad faith. Drop the formal deadlock letter and take them straight to the Ombudsman—they can't just keep raiding your credit!

• 
  richard gibbs (@GibbsRichgibbs1) reported 12 minutes ago

  @O2 I’ve been trying to cancel a pay as u go contract my son had for over a year now still paying £25 a month for a phone he hasn’t got not getting anywhere fast keep getting pushed from pillar to post how hard can it be to terminate a contract 😡😡

• 
  steve woolhouse (@stevewoolhouse9) reported 12 minutes ago

  @O2 yet again shocking service. Why do we bother to pay our bills. The customer service is just shocking and my phone is yet again dropping out as their are issues

• 
  Chris (@Uncle_C_J) reported 14 minutes ago

  @xxxxminniex @O2 This happened to my elderly mum, too! A few months in a row. I kicked off with O2. They did help out and refund a good chunk of it. Then I put a spend cap of £0 on. It stops all the premium rate things like this happening.

• 
  David Hughes (@GrumpyoldDavid) reported 17 minutes ago

  Hey @O2. Can you tell me when the mast in Lancaster will be fixed? Its been over a year since it went down

• 
  Minnie (@xxxxminniex) reported 17 minutes ago

  @Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!

• 
  anton Simpson ♿🧠 (@anton_simp66) reported 20 minutes ago

  Holy crap I have 5g where I live oh no it's 4g back, oh nothing now oh 4g well that's @O2 again