1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Staines
O2

O2 outages and service status in Staines, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent O2 outage reports came from the following cities: Epsom, Ascot, and Kingston upon Thames.

CityProblem TypeReport Time
Epsom Phone 13 days ago
Ascot Internet 22 days ago
Kingston upon Thames Internet 2 months ago
Kingston upon Thames Wi-fi 2 months ago
Maidenhead Internet 2 months ago
Wembley Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ninavdbennett
    Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • ladidalimey
    david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • azhaarashraf
    Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • maryhippychick
    m a r y (@maryhippychick) reported from Hounslow, England

    @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • owengmusic
    Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • Katie_Lewis_
    𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • DamianPDavis
    Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

  • EmmaEgbers
    Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • BecOz14
    Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • Stefan_baisden
    Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

  • ConlethKane
    Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • savio_metal17
    Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • thespacedmonkey
    Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • Amalik7991
    Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

  • Si11y3gg
    Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • Marcus_dd1
    Marcus (@Marcus_dd1) reported from Southall, England

    @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ladytelp
    Nilla (@Ladytelp) reported

    What a joke @O2 trying to upgrade my @sonyxperia phone and you only offer iPhones and Samsung you lost me as a customer now! Was a nice 17 years of using you but remember not everyone wants iPhones and Samsung products

  • katie080487
    Katie Hunter (@katie080487) reported

    @O2 hi I am trying to enter this week's Blue Monday but just get an error message saying something went wrong. Please can you help

  • Superflymarco
    Mr M (@Superflymarco) reported

    @O2 Yes I’ve checked and logged in and apparently I was alerted previously my bill was going up extra which was outwith my agreement increase and I had a limited time due to this to terminate contract freely. I don’t wish to do that but I do wish my bill to be less like before.

  • xLg06493461
    lg (@xLg06493461) reported

    @O2 Thankssssss but I Already dm’ d you guys twice and no response… however after sending the complaint email 13 times one after the other I finally got a response to say they’re gonna investigate.

  • starryyarii
    ari ♡ twice london !! (@starryyarii) reported

    @O2 **** you

  • walksy10
    Gavin Walker (@walksy10) reported

    @O2 @Place_of_Zen How about let the man speak to someone on the phone, shouldn't be too hard as you are a PHONE service provider

  • joshjeram
    Josh (@joshjeram) reported

    @O2 Thanks - I’ve paid now - since posting here. I also tried calling 202 from my phone the workflow funnelled me to a dead end and could t send me a link. I wasn’t offered the option of a human.After being a customer for 2 decades - it forced me to think of the cheaper alternatives.

  • AndyGrice1979
    Andy Grice (@AndyGrice1979) reported

    @O2 over 6 weeks since you locked myO2 account and you still haven't resolved it! Formal complaint sent but no response to that either!

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @waynetuckwell It's still doing it @O2 the app, the web, it's broken. Youve been told when it does it, what happens, and so far, after 5 months youve done nothing to fix myO2. I've DMd I've rang I've emailed. Nothing

  • markcallow10
    mark callow (@markcallow10) reported

    @fiyero @O2 They probably can’t get their own signal