O2 outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent O2 outage reports came from the following cities: Ascot, Kingston upon Thames, Maidenhead, Wembley, Uxbridge, and Greenford.

City	Problem Type	Report Time
Ascot	Internet	3 days ago
Kingston upon Thames	Internet	1 month ago
Kingston upon Thames	Wi-fi	2 months ago
Maidenhead	Internet	2 months ago
Wembley	Internet	2 months ago
Uxbridge	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Sarah 🧡 (@MissusWebb) reported 5 minutes ago from Burnham, England

  @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

• 
  Nick Shuttleworth (@nickshuttle) reported 7 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Bari Heer (@B_Heer84) reported 7 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Steve Depeare (@depeare) reported 8 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  hen (@henna_macarena) reported 9 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  Sarah 🧡 (@MissusWebb) reported 14 minutes ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 15 minutes ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  Federica Parise (@cityposer) reported 17 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Lara Thomas (@laraclaudia_) reported 17 minutes ago from Bracknell, England

  @bruskyyyy @O2 Having the same problem!

• 
  Federica Parise (@cityposer) reported 20 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  Jose Suarez (@SuarezFusters) reported 25 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  لويد سا (@iLloyd_Sa) reported 29 minutes ago from Brentford, England

  @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 30 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 32 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  Iain Hunter (@musical_IH) reported 36 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

• 
  Eoghan (@owengmusic) reported 37 minutes ago from Bracknell, England

  @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

• 
  Stephanie Bennett (@StephsBubble) reported 40 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  N I C K 🇿🇼 (@Nick_G6) reported 42 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Astro Gyal 💦 (@Astr0Isha) reported 47 minutes ago from Brentford, England

  @O2 is down again ugh tell me something I don’t know

• 
  💟 (@ShahlaaTahira) reported 60 minutes ago from Hillingdon, England

  So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TopBoy Gooner (@Philysmok) reported 6 minutes ago

  @O2 why is or App so bad I can’t raise a complaint I can’t cancel orders that were made by mistake because your app is completely rubbish. Also I was trying to raise a complaint but your agent end the chat why is this???

• 
  Hayley Laura (@LilHay) reported 11 minutes ago

  @O2 @DarkSabers2013 Nearly 48 hours later and u still have not resolved the issue. Took you 36 just to respond it’s absolutely shocking and nothing to do with being busy. Respond to dm asap and get this sorted immediately

• 
  Hayley Laura (@LilHay) reported 14 minutes ago

  Stay away from @O2 prevented me from using my phone and data for a week. Done **** all to fix it and two replies in a week. Time to report them

• 
  L🍒 (@xlilyyrobinson) reported 19 minutes ago

  Very upset with how @O2 treat customers who have been with them a long time. I have had an ongoing complaint since Aug 25. Can’t seem to get a call back or even a response from the social media team. Disappointed is an understatement.

• 
  alaw mot (@SimonTa44447286) reported 20 minutes ago

  @O2 Yeh it works .had no reply though .sent the problem and nothing, zilch, not a responce what so ever.but wouldnt expect anything different these days

• 
  Jen (@JRY1998__) reported 21 minutes ago

  @o2 you see your network is a joke

• 
  Phil (@Lodovicho) reported 23 minutes ago

  @O2 Ive emailed your CEO. highly recommend i get a response from customer relations sooner rather than later.

• 
  Philip Walsh (@Trausselocal) reported 23 minutes ago

  @HarrietSergeant @O2 O2 are awful. Virgin was brilliant. I can’t log into my O2 account despite having changed my email address with them. I should have changed when my last contract ran out. Next time I will.

• 
  Lauren Turner (@BabyfaceLau) reported 25 minutes ago

  @O2 I am still unable to login to my account from abroad, is there any way around this?

• 
  ally connor (@1980Ally1603) reported 26 minutes ago

  @O2 hi @O2 I have been charged for to bills since December & after monthly phone calls to resolve my number I’ve had for over 20 years is unavailable! Calls never returned