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O2 outages and service status in Staines, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 13, 12:03 PM GMT+1.
  • 50% Internet (50%)
  • 33% Phone (33%)
  • 17% Wi-fi (17%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Maidenhead, Wembley, Uxbridge, Greenford, Leatherhead, Woking, and Hounslow.

CityProblem TypeReport Time
Kingston upon Thames Internet 6 days ago
Kingston upon Thames Wi-fi 13 days ago
Maidenhead Internet 18 days ago
Wembley Internet 18 days ago
Uxbridge Phone 23 days ago
Greenford Phone 23 days ago

Nearby cities with recent reports

Kingston upon Thames

1 recent signals

6 days ago

Community Discussion

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O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • EmmaEgbers
    Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • henna_macarena
    hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • 26samb
    Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • Seanielondon
    Sean Flatley (@Seanielondon) reported from Hounslow, England

    @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

  • Indian_Thriller
    Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • Amalik7991
    Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

  • alexmurray12
    Alex Murray (@alexmurray12) reported from Hillingdon, England

    @O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2

  • RebeccaW40
    RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England

    @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

  • maryhippychick
    m a r y (@maryhippychick) reported from Hounslow, England

    @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Hounslow, England

    @O2 Phone masts are down at my work and home so not good.

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

  • daktadre
    Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • brineferry
    HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • musical_IH
    Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • ashley_leggett
    Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • Nicolanoodle
    Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England

    @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Gilly2028
    Richard Giles (@Gilly2028) reported

    @O2 I’ve recently moved from Sky Mobile to O2, I can’t believe O2 actually charge you for sending MMS messages in 2026, 87p a message. Bear in mind Sky piggy back off of O2, I’ve never been charged for MMS.😳 😮 Have I made a big mistake moving to O2?

  • f4ckiam
    Gerbil (@f4ckiam) reported

    I feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is

  • LaurenDenny2
    Lauren. (@LaurenDenny2) reported

    @O2 my phone number was disconnected on Thursday and was reassured numerous times it would be reconnected within 24 hours. 3 days later and it still isn’t reconnected. I’ve been advised to call 202. How when the network is still disconnected?! Very disappointing service!!!

  • ogallanoby
    Charlie :) (@ogallanoby) reported

    @PaddyWarburton @O2 Broken Britain…

  • David297819311
    David (@David297819311) reported

    @O2 @JoeGibbs2 Cancel your contract with 02, they are clearly not providing the service you signed up for, they are in breach of their contract with you.

  • biggiet17
    Mark (@biggiet17) reported

    @O2 sort your signal out in the HP13 area. 6th day in a month with no signal. Can't even get 4G.. Thank god my contract is up now.

  • Wendy_jDarling
    wendy devyea 🌸 (@Wendy_jDarling) reported

    @O2 please see DMs as this is urgent .a customer service agent has accidently disabled my sim

  • alwaysshaw1
    Robert Shaw (@alwaysshaw1) reported

    @O2 I always have issues and I’ve made so many complaints and they seem to never go anywhere. I can wait to leave you for good! #O2ARECRAP

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 Over the email a complaint and I'm still waiting @Ofcom Will be contacted ****