O2 outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent O2 outage reports came from the following cities: Ruislip, Slough, Hounslow, Bracknell, Richmond, Teddington, and Brentford.

City	Problem Type	Report Time
Ruislip	Phone	4 hours ago
Slough	Phone	13 days ago
Hounslow	Internet	15 days ago
Bracknell	Phone	30 days ago
Richmond	Total Blackout	1 month ago
Hounslow	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Marcus (@Marcus_dd1) reported 1 minute ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

• 
  💟 (@ShahlaaTahira) reported 2 minutes ago from Hillingdon, England

  So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

• 
  Avigazed (@Avigazed) reported 6 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Darren Boyle (@misterscoop) reported 12 minutes ago from Brentford, England

  @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 16 minutes ago from Southall, England

  @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

• 
  Robert Balaam (@RobertBalaam) reported 19 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Liz Rose 😍 (@esrose2003) reported 20 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Lara Thomas (@laraclaudia_) reported 21 minutes ago from Bracknell, England

  @bruskyyyy @O2 Having the same problem!

• 
  Lyndall (@LyndallAnn) reported 23 minutes ago from Hounslow, England

  @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

• 
  Jack Aaron Davies (@jackaarondavies) reported 25 minutes ago from Richmond, England

  @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 30 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  Liz Rose 😍 (@esrose2003) reported 33 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

• 
  Nina Van Driel (@ninavdbennett) reported 38 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Sarah Ward (@tiggsie) reported 41 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  Denis Field (@DenisField) reported 42 minutes ago from Richmond, England

  As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

• 
  m a r y (@maryhippychick) reported 43 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  لويد سا (@iLloyd_Sa) reported 46 minutes ago from Hillingdon, England

  @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

• 
  James Vertigan (@jamesvertigan) reported 48 minutes ago from Ealing, England

  @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

• 
  Emma Egbers (@EmmaEgbers) reported 48 minutes ago from Cobham, England

  @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

• 
  Bec Osborne (@BecOz14) reported 56 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PUNK SQUAD (@PUNKSQUADcom) reported 4 minutes ago

  @kokeshimum @O2 Left them for Smarty earlier in year. Bill went from £24 and shite service to £8 20 Years A Customer and nothing from them.

• 
  Amy (@AJosephine_xoxo) reported 8 minutes ago

  One reason I miss working for @O2 which i never thought till now is when samsung release new tech, cos I loved seeing it first!!!

• 
  Deano... (@Frugal_ways) reported 10 minutes ago

  @humantorch1036 @O2 @Ofcom Unless an issue is happening to a certain number of people, watchdogs, official bodies, etc. Do nothing. So they just plod along, counting numbers, with little to offer. Also, there is no such thing as, "An independent watchdog/official body" - they are in each other's pockets.

• 
  The Music Man (@DavidJa51216245) reported 14 minutes ago

  @Char_Tutton @AmazonUK Yes I can. @O2 They left me without a working phone for 2 months. Even sent my broken phone to their repair centre and it came back still broken. Cancelled my direct debit mid contract and they sent debt collectors after me. I still didnt pay them

• 
  Lewis (@Lewi_G) reported 20 minutes ago

  @MrBananaStand @O2 Ring your bank and tell them you want to cancel a 'Continuous Authority' let them know you've attempted to contact O2 to cancel and you can't as you no longer have access to the account

• 
  TheMrsButcher (@Teldeb) reported 20 minutes ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?

• 
  declan hegarty music (@dhegartymusic) reported 20 minutes ago

  @O2 This is not new.I'm fed up with this topic.i feel the only outcome is for you to ask your supervisors to acknowledge this poor service and stop given me some scrip.I get it.Hear it .know it .But alas, O2 is still rubbish. Please only respond with useful information...No script.

• 
  SussexGal 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇬🇧 (@dino868) reported 22 minutes ago

  Have you read the reviews on Play Store of your app @O2?! 🤔 Since the latest update, just like me, everyone seems to hate it and has the same problems I do - it's a Crap App now tbh!! Time to sort out the issues or delete it completely... like I have!! 👋 #o2 #App #phones

• 
  Pete Lawson (@fidgetbumble) reported 29 minutes ago

  @kokeshimum @O2 I got 5g halfway up a mountain in the states. A hill here kills my signal

• 
  PeterW (@PeterW4tw) reported 31 minutes ago

  @DominyRichard @kokeshimum @O2 This, very much this. OFGEM should cross-reference mast plan objectors and those complaining about poor cell service, them name and shame