O2

O2 Outage Report in Staines, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Staines, Surrey, England 03/04/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Staines, Surrey, England

The most recent O2 outage reports came from the following cities: London, Woking, Leatherhead, Hounslow, Ealing, Slough, Esher, Worcester Park, Pirbright, Kingston upon Thames, Ascot and Hammersmith.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLeatherhead Total Blackout

Community Discussion

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O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • 26samb Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • RebeccaW40 RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England

    @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • joanne_l_t Joanne (@joanne_l_t) reported

    @O2 why is there no signal in DY5? Myself and my sister have no signal, happened yesterday and now again today? Two other residents on the estate have mentioned on the local Facebook ap too?

  • Haylesofficial H@YL£S (@Haylesofficial) reported

    @O2 No signal even when is says 5g and full bars and no internet

  • lannygillen alanna (@lannygillen) reported

    The customer service I've recieved from @O2 over the past 2 days is shocking and still no further forward with what I went to them with in the first place, losinggggggg it today

  • GC_QPQ Greg Chew (@GC_QPQ) reported

    @EnglandRugby @henry_arundell @O2 His sprinting technique is very poor, bad body lines, inefficient movements. How fast would he be with proper sprint training like May has done to invest in himself?

  • rseargent Richard (@rseargent) reported

    @O2 account not activated error message. How do I fix this? Don’t reset my password - already done this and it didn’t work

  • georgepma1 george critchley (@georgepma1) reported

    @O2 Day 11 of a new phone/contract with @O2 - the phone STILL doesn't work- not able to receive calls or texts... ...you know...the basics!!!!! No emails, as promised, from your 'escalating' team. Burnley @O2 - here I come, tomorrow Tyler!!!! Again .....

  • joanne_l_t Joanne (@joanne_l_t) reported

    @DawnBurke_40 @O2 It’s the same across the country! Days of emergency calls only but they’re not addressing it….

  • wilsopk1 Patrick Wilson (@wilsopk1) reported

    Having a nightmare with @O2 customer service today. Trying to cancel an extra sim that I don’t want within 14 day cancellation period. Got through 3 times and they hung up on me 3 times. I would try another provider if I were you.

  • prhudson Paul Hudson (@prhudson) reported

    @O2 to be clear, if I switch to airplane mode and back again it connects instantly to 5g or 4g every time. I've worked with Samsung to reset network settings and my phone works fine on other networks. Are you throttling? I wasn't told there would be throttling.

  • TheRealFatJenny Jenny From the Block (@TheRealFatJenny) reported

    When @O2 leave you stranded with no internet connection after a week of complaining to them that there’s something wrong with your network. I’m cancelling my direct debit and not paying my bill until they fix it. I’m not the only 1 and it’s dangerous. #o2 #myo2