O2 outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent O2 outage reports came from the following cities: Bracknell, Richmond, Hounslow, Ruislip, Teddington, Brentford, Epsom, and Ascot.

City	Problem Type	Report Time
Bracknell	Phone	5 days ago
Richmond	Total Blackout	9 days ago
Hounslow	Internet	10 days ago
Ruislip	Phone	10 days ago
Teddington	Phone	17 days ago
Brentford	Phone	30 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Darren Boyle (@misterscoop) reported 3 minutes ago from Brentford, England

  @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

• 
  Nina Van Driel (@ninavdbennett) reported 3 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 11 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 11 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  Craig (@Rochdale_Cowboy) reported 12 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  Iain Hunter (@musical_IH) reported 27 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 27 minutes ago from Southall, England

  @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 39 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Chris sweet (@poundland_thor) reported 42 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Jose Suarez (@SuarezFusters) reported 45 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  Harry Robertson (@HarryRobertson5) reported 49 minutes ago from Bracknell, England

  @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

• 
  N I C K 🇿🇼 (@Nick_G6) reported 49 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Alex Murray (@alexmurray12) reported 50 minutes ago from Hillingdon, England

  @O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2

• 
  💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported 50 minutes ago from Gerrards Cross, England

  @O2 amazing customer service experience on your 202 called MARCO. 🙏

• 
  Fr Chris Phillips SSC (@phillipsc) reported 52 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Liz Rose 😍 (@esrose2003) reported 53 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Pawlie (@Si11y3gg) reported 55 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  لويد سا (@iLloyd_Sa) reported 55 minutes ago from Hillingdon, England

  @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

• 
  James Vertigan (@jamesvertigan) reported 58 minutes ago from Ealing, England

  @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

• 
  Sachin Kumar (@sachink0201) reported 59 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry Hollocks (@SickofwaitingD) reported 6 minutes ago

  @Polymarket @O2 is great for this, 4G, 5G? It's all for nought because none of it works. The worst part, this joke of a network is the best option in my town.

• 
  Zee Palmer (@zeeplamer) reported 6 minutes ago

  @MissNads22 @O2 @EE claim to be the best network, if not because I have a broadband at home, people would have thought I live up in the mountains and had to go outside to get a network 😭

• 
  leeruddell (@leeroyruddell) reported 9 minutes ago

  @O2 Done. I look forward to your response about no issues in the area and to turn my phone on and off again 👍🏻

• 
  iz (@iz__zy) reported 13 minutes ago

  @O2 I’ve called your customer aervice team twice today and they’ve put the phone down and can’t seem to tell me when I can log into the priority app. Your service is awful and why is it taking so long

• 
  S. J. Pomeroy (@SarahJaynePom) reported 14 minutes ago

  @vodafone thanks to you staff in omagh im returning home with wifi after massive @O2 outage across NI. My kids are gonna react like I discovered fire. 🥰

• 
  OD (@OrugbycraD) reported 16 minutes ago

  @EnglandRugby @O2 As a massive England fan, let me just say… This team sucks ****. In hell.

• 
  Jonathan (@JonM01) reported 17 minutes ago

  @O2 @Ofcom @o2 Why have you started responding to other customers when you stated you don’t deal with issues on here any more???

• 
  Mitul Chauhan (@themoogler) reported 18 minutes ago

  @O2 My wife (an O2 customer for over 20 years) lost her phone a few days ago and has tried to replace it but "computer says no". You won't let her buy a new phone because verification is linked to her lost phone. She is stuck in a mad loop. Please help

• 
  DavidDunninguk (@daviddunninguk) reported 20 minutes ago

  From recent journeys stretching from Edinburgh to Hastings it is clear the @O2 problem is not just in #york The signal strength and reliability is at an all time low. The company is gaslighting customers and I for one have had enough. Switching providers asap.

• 
  Stuart McBride (@stumac1987) reported 20 minutes ago

  Leaving @O2 after 23 years as a customer. Very unhappy with how Mum was treated.