O2 Outage Report in Staines, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Staines, Surrey, England
The most recent O2 outage reports came from the following cities: London, Wembley, Camberley, Richmond, Hounslow, Hammersmith, Southall, Ealing, Hayes, Epsom, Oxshott, Farnborough, Uxbridge, Feltham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Wembley |
Total Blackout | |
| London |
Phone | |
| Wembley |
Total Blackout | |
| Camberley |
Wi-fi | |
| Camberley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Marcus
(@Marcus_dd1) reported
from
Southall, England
@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
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Debbie Haden
(@DebsHaden) reported
from
Slough, England
@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Hounslow, England
@O2 Phone masts are down at my work and home so not good.
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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kelly marie sanders
(@KellyMSanders) reported
from
Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Zanelli
(@matt_zanelli) reported
@O2 Would depend on the cost. It’s getting pretty bad altely
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Robert Barkley
(@rbarkley82) reported
@O2 Wifi Calling isnt working either... and the network check states a Mast isnt working as it should... maybe that mast should be replaced as it keeps going down.
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Zak
(@ZakVanHouten) reported
@RushtonSerena @O2 Thank you for this... I just got off the phone to their customer service. The woman on the line couldn't help me because "its my first day and you're my first call..." 🙈😡
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Gazbo
(@Gaznorry) reported
@virginmedia @VMO2News @O2 Took the ‘free’ benefit out last week, was happy until my bill arrived today. My package cost has increased by £1.79 an month Volt M350 Fibre Broadband. Can you point me in the right direction to get this sorted please, I’m getting nowhere with the help pages on the website
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Sewing Nuts
(@NutsSewing) reported
@O2 no online chat customer service and after being old for twenty minutes three times I’m cut off. Why is it company’s can take more money than they should and customer have to chase YOU yet if we as customers owed you it would be a much different situation. Shocking service
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Steven Smith
(@stevebodmin13) reported
@O2 Well if it was going to be more than the week that you quoted me, I was going to cancel! But brilliant so I will expect it by next sunday, as per the screenshot I have!
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aims x
(@amysteadmann) reported
But @O2 are still missing the point of my argument whether I take out a new phone or stay on sim only they’re still getting money from me, you’re penalising those who aren’t in a position to take out a new phone they still want to be a customer yet you’re turning them away
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Kerry
(@74Kezza) reported
@O2 Wish I'd not taken the free 6months when I upgraded earlier in the year as I was only paying £5.99 then anyway. Sure I saw something that people already on an O2 extra would get an email of how to redeem the offer. Can I cancel my extra and then add it back on?
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Sean Salmon
(@SeanSalmon89) reported
@O2 what’s going on with your signal? Mines been awful for days?
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grace
(@Kitsuramen) reported
@chaerinqu @O2 @chaelinCL Am having the same issue :(