O2 outages and service status in Staines, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Staines, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Staines, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Maidenhead, Wembley, Uxbridge, Greenford, Wealdstone, Leatherhead, Woking, Hounslow, Ealing, Slough, and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 3 days ago |
|
Hammersmith
|
Internet | 5 days ago |
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Hammersmith
|
Internet | 6 days ago |
|
Maidenhead
|
Internet | 7 days ago |
|
Wembley
|
Internet | 8 days ago |
|
Hammersmith
|
Internet | 11 days ago |
Community Discussion
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O2 Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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Sarah 🧡 (@MissusWebb) reported from Burnham, England@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, EnglandI will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Ashley Leggett (@ashley_leggett) reported from Hounslow, England@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Marcus (@Marcus_dd1) reported from Southall, England@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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aamer habib (@aamer74) reported from Maidenhead, England@O2 @England My ba p2 priority codes for the cinema are not working
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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david bryant (@ladidalimey) reported from Richmond, England@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Darren Boyle (@misterscoop) reported from Brentford, England@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Sarah cogley (@SarahScogley) reported from Bracknell, England@O2 your customer service is an absolute joke.
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Jess (@MrsScreech) reported from Hillingdon, England@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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Debbie Haden (@DebsHaden) reported from Slough, England@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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chris fear (@bluegaschris) reported@O2 Not letting people leave their not fit for purpose phone service
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Nicola Gibson (@nicolagibson80) reported from Elgin, Scotland@O2 I’m wondering if someone can help me with a query
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Benny 'Slim'... YNWA. (@Eb_Merc_Boy69) reported@O2 are you having ISSUES with your crap network in BN21, 22 & 23 AREAS can't connect to anyone yet again poor company
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Kult Kayleigh (@kult_kayleigh) reported@O2 I have a billing problem, I've sent you a DM and I'm trying not to freak out. I have bad anxietyyyy =_= Please get back to me as soon as you can! Thanks x
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chloe mcintosh (@Chlomacintosh) reported@O2 is there a problem with the network? No calls going through nor can I dial out?
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Hatikulli (@hatikulli) reported@Chlomacintosh @O2 I am having the same problem
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ᴬⁿᵈʸ (@NARLIEHANNI) reported@O2 hi, I've been trying to get support since around 9:30/10. And nobody's responding to me This is urgent. Please help me
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James Scorer (@JamesScorer) reported@O2 Complelty unimpressed that o requested to transfer my number when I took a new contract with you last Friday and still not done. Then a 25 min wait on the phone to get it sorted. Great start to my customer journey!
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D (@KI55andTELL) reported@O2 It says a mast is down. First it said updates on Thursday, now changed to Sunday, so when!?
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Karen G (@TriDorisimo) reported@O2 took £30 from my o2 account balance and can’t even explain why or what the charges were for without me doing a data subject access request 🫠… I thought if companies took money for a charge they’d have to understand what for - can anyone from #ofcom or @CitizensAdvice help?