O2

O2 Outage Report in Staines, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Staines, Surrey, England 11/24/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Staines, Surrey, England

The most recent O2 outage reports came from the following cities: Camberley, London, Richmond, Hounslow, Hammersmith, Southall, Ealing, Hayes, Epsom, Oxshott, Farnborough, Uxbridge, Feltham and Walton-on-Thames.

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City Problem Type Report Time
United KingdomCamberley Wi-fi
United KingdomCamberley Phone
United KingdomLondon Phone
United KingdomRichmond Phone
United KingdomLondon Internet
United KingdomHounslow Phone

Community Discussion

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O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • DenisField Denis Field (@DenisField) reported from Richmond, England

    As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • jackaarondavies Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • AikSaath Aik Saath (@AikSaath) reported from Slough, England

    @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

  • BecOz14 Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • PandaEyesKirsty Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England

    @AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!

  • LyndallAnn Lyndall (@LyndallAnn) reported from Hounslow, England

    @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

  • miajohnston1967 Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • thespacedmonkey Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • s_reynolds808 Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, England

    Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • JosephMorrison0 Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England

    @O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

  • B_Heer84 Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

  • Astr0Isha Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England

    @O2 is down again ugh tell me something I don’t know

  • Primrose_Hikwax Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England

    @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

  • davidchow David Chow 📶 (@davidchow) reported from Hammersmith, England

    @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England

    @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

  • jayblake_ Jay Blake (@jayblake_) reported from Marlow Bottom, England

    Dearest #02 @O2 I do wish all your customer service people were as helpful as the person I spoke to today. Sadly there were several trees killed in the printing of a years mobile bills, which I was told was required. Todays agent simply gave the info I needed in a 5 min call

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • meg_b17 Megan Boardman (@meg_b17) reported

    @O2 my signal is rubbish still after months of not being able to use it. What can I do?

  • TFerTrog Tracy (@TFerTrog) reported

    Dear @O2 how can I have such rubbish phone signal in the middle of a town the size of Huddersfield?!

  • fiduffy Fi Duffy (@fiduffy) reported

    @O2 I have no service and my phone is saying that 4G calling is off. Can’t get through to an advisor on the app. Network checker says there’s no problems. I’ve reset my phone and checked settings

  • harbinger451 Harbinger451 (@harbinger451) reported

    @O2 I've been going around in circles on your website trying to find out how to cancel a sim only contract I've been signed up to as part of a virgin bundle ... very frustrating. Trying to charge me £10 a month for a sim I'm not even going to use. HOW DO I CANCEL THIS?

  • HalleWeen2012 Me (@HalleWeen2012) reported

    @O2 whats the best way to upgrade? Long term customer looking for a good price

  • meg_b17 Megan Boardman (@meg_b17) reported

    @O2 I have already done all of that. Your advisors back in august said there was an issue in my area being looked at. We are now in December and it’s worse

  • barbarellapants Siobhan McGuire (@barbarellapants) reported

    Hi @O2 I called customer services two weeks ago to get my Volt benefits activated but nothing has happened yet. Can you please advise? Thanks in advance

  • biobooster77 Biobooster77 (@biobooster77) reported

    @O2 Store said the contact you, lovely customer service being bounced around, Nice to know a long term customer of yours for 10 yrs plus and has a family plan and you can't help me with this one thing, merry Xmas!

  • wobble46 Benjamin Worsley (@wobble46) reported

    @O2 poor form,wanted to get a deal today,upgrade my watch and phone,been a customer of over 25 years and spoke with upgrade team, nothing,just the stock deals,didn’t even seem to want my custom,think that’ll be me done 🙈

  • PeteDean16 Pete Dean (@PeteDean16) reported

    @O2 Via email and yes I had it already - but the email did not say that it was anything beyond have 3 months free on is for being an O2 customer……