O2 Outage Report in Staines, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Staines, Surrey, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Wembley, Camberley, Richmond, Hounslow, Southall, Ealing, Hayes, Epsom, Oxshott, Farnborough, Uxbridge, Feltham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Phone | |
| London |
Phone | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Wembley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Lou93x⚒️
(@louwhu16) reported
from
Worcester Park, England
@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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B o b M a s s i e
(@bobmassie01) reported
from
Worcester Park, England
@O2 Disney+ £2 off offer not working
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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dapperVently
(@dapperVentley) reported
@o2 I am still waiting to speak to someone so that I can cancel my contract all I get your call is going to be handled shortly for the last 44.44 mins!!!!!!!!!!!!!
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Jak Maxwell
(@jak_maxwell) reported
@O2 No, that's unacceptable. I want to cancel and I'm advising you of this so you can take this as my 30 days notice and my direct debit is being cancelled next. I'm sure you'll manage to make contact when you need the payment. Shocking.
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pteach lead
(@PteachLead) reported
@O2 can someone help? I had an email to say my phone was in the shop@to collect, went to idk it up and it wasn’t there! I’m trying to get you to send another to my home address but no one will help me.
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D
(@quatermass3) reported
@O2 Update!!!!...just received from o2!!!..apparently they have found the problem and are awaiting the parts to repair mast signal!!.....BS!!....You told me that months ago!!...then it was bird's nesting in mast!!...then you couldn't get access to the mast!!..
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Jemima Blundell-Roberts
(@BlundellJemima) reported
@O2 This really is some of the worst customer service I’ve ever experienced…. And I’ve just joined o2! Please please please can I just have some help?!
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Ronnie Hamilton
(@RonnieH85120567) reported
@O2 Maybe you didn’t read what I wrote! I can’t get through. O2 hung up on me. I can’t cancel online! My phone is not O2. I have a MiFi and your website can’t cope. I was told to cancel was stop paying. And you threaten me!!!!!
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Reklaw
(@Reklaw22306168) reported
@O2 why is your O2 network the worst in uk? and why do you not admit it?
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Debbie Black
(@debs_black) reported
@O2 absolute worst telephone company, avoid at all costs! I have tried cancelling a contract now 5 times within the first 14 days, even after being contacted by the complaints department and given compensation the contract is still not cancelled, absolute joke of a company.
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dapperVently
(@dapperVentley) reported
@o2 nice one you end the call without even speaking to me after I waited 50 minutes wonderful customer service!
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Jak Maxwell
(@jak_maxwell) reported
@O2 tried to call and automated service said there was a 30 minute wait, continued on and when I said it was a cancellation then it magically changed to an hours wait and you close at 8pm 😡 what other cancellation options are there??