O2 Outage Report in Staines, Surrey, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Staines, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at O2
O2 is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Staines, England
The most recent O2 outage reports came from the following cities: Hammersmith, Maidenhead, Wembley, Uxbridge, Greenford, Wealdstone, Leatherhead, Woking, Hounslow, Ealing, Slough, Esher, Worcester Park, Pirbright, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 10 hours ago |
|
Maidenhead
|
Internet | 2 days ago |
|
Wembley
|
Internet | 2 days ago |
|
Hammersmith
|
Internet | 5 days ago |
|
Uxbridge
|
Phone | 7 days ago |
|
Greenford
|
Phone | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Marcus (@Marcus_dd1) reported from Southall, England@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, EnglandI will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Darren Boyle (@misterscoop) reported from Brentford, England@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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Ashley Leggett (@ashley_leggett) reported from Hounslow, England@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Jess (@MrsScreech) reported from Hillingdon, England@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Debbie Haden (@DebsHaden) reported from Slough, England@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Sarah 🧡 (@MissusWebb) reported from Burnham, England@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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aamer habib (@aamer74) reported from Maidenhead, England@O2 @England My ba p2 priority codes for the cinema are not working
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Sarah cogley (@SarahScogley) reported from Bracknell, England@O2 your customer service is an absolute joke.
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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david bryant (@ladidalimey) reported from Richmond, England@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Suttie 🏴 🇪🇺🇺🇦 (@ross_suttie) reported@EnglandRugby @owen_faz @O2 Still doesn’t help with his tackling technique…
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Lateef (@LateefSaka) reported@GeneralRadahn92 @O2 It’s not service related btw — terrible customer service, tried to accuse me of fraud, didn’t port my number… I could truly go on
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Sarah Franklin (@eyeshoot) reported@O2 my iPhone isn’t working on mobile data in Spain, I have everything switched on, please help!
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Marc Gray (@Warren1Point) reported@O2 can you tell me why it is that we have no services in certain areas of South Down area & we will not have them until the 25th of February. Many people in this region rely on their mobile as their primary phone what should they do in a medical emergency @EnnisSinead #o2down
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Ronny Millburn (@RonnyMillburn) reported@EnglandRugby @owen_faz @O2 Clearly theres a load of people here who havent a clue about what theyve just seen. 3 reps at 60kg db chest press is a good lift. May have been a 1 rep max set and he went for it. 95% of people reading this probably couldnt lift a 60kg off the rack never mind press it
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Lateef (@LateefSaka) reported@seaofknees_ @O2 As you a new customer I shouldn’t have a single whiff of an issue. They are even telling me how much my next bill is… do they even deserve that money
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Michelle Davies (@MichelleMair10) reported@O2 absolutely shocking service last night. Been with you almost 20 years simple because your customer service was great. Can get much cheaper service elsewhere. Spoke to 2 different advisers yesterday both with terrible English!
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Richard Croft (@RichardCroft12) reported@O2 Hi is there an issue with your network? 2nd day of problems, not specific to any area, I'm a driver, yesterday Stoke, Derby, Mansfield, Burton, today London.
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Oh Biscuits! (@Thandion1) reported@EnglandRugby @SixNationsRugby @O2 Hopefully we are looking at a winding down of Ben Youngs active international career. His performances have been largely disappointing for a good few years now and the drop off when he came on on Saturday was startling.
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Mike Hunt (@MikeHuntTheMunt) reported@EnglandRugby @owen_faz @O2 That’s why he’s slow, can’t tackle and can’t keep up with play. Useless against Scotland and Finn Russell beat him in every department and the mighty 100+ cap useless captain got lured in every time to make mistake after mistake to give away tries.