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O2 outages and service status in Staines, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent O2 outage reports came from the following cities: Ruislip, Slough, Hounslow, Bracknell, Richmond, and Teddington.

CityProblem TypeReport Time
Ruislip Phone 18 days ago
Slough Phone 1 month ago
Hounslow Internet 1 month ago
Bracknell Phone 2 months ago
Richmond Total Blackout 2 months ago
Hounslow Internet 2 months ago

Community Discussion

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O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Nick_G6
    N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, England

    Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • Katie_Lewis_
    𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • EmmaEgbers
    Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

  • daktadre
    Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • boogieloo
    Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • misterscoop
    Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • depeare
    Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • Astr0Isha
    Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England

    @O2 is down again ugh tell me something I don’t know

  • miajohnston1967
    Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • Marcus_dd1
    Marcus (@Marcus_dd1) reported from Southall, England

    @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • iLloyd_Sa
    لويد سا (@iLloyd_Sa) reported from Brentford, England

    @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • LeeButterley
    utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • ukcomic
    Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • KellyMSanders
    kelly marie sanders (@KellyMSanders) reported from Bracknell, England

    @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • loops_912
    Willow (@loops_912) reported

    @O2 hi why does no one seem to have any mobile signal is the stevenage area? All thats displaying on phones is the E

  • ripinmypants
    Ryan Davies (@ripinmypants) reported

    @O2 can you please respond to my complaint and inbox i’ve been messaging since yesterday !

  • tommyhodge86
    1 (@tommyhodge86) reported

    @O2 and @Virgin you really make it hard work to access my own account with you. Happy to send the bills through no problem but trying to amend my plan, wow!

  • granth1974
    Neil G (@granth1974) reported

    My postcode BR1 5BJ shows 5G+ good coverage yet I get 4G only. I pay 5G so you are in breach of contract for failing to deliver service I signed up for. Please fix this. @O2

  • imperfectforagb
    jodie ꕤ TOMORROW (@imperfectforagb) reported

    has anyone been able to click and collect their merch at the venue? the @O2 app doesn't let me sign in with my axs account anymore when it used to work before...

  • llamachops
    llamachops 💙💛 🇪🇺 (@llamachops) reported

    @O2 @EE why can’t i get a mobile signal at #Battle station or ANYWHERE on the rail line from Hastings to Sevenoaks and then London? is this the 3rd World FFS???

  • justicenowxxx
    Savannah (@justicenowxxx) reported

    @O2 I responded and I hope no more generic emails rather than looking into the issue

  • dt297
    david taylor (@dt297) reported

    @NotFarLeftAtAll I’m on @O2 so I don’t have phone signal 90% of the time.

  • FJZ05
    Frazer (@FJZ05) reported

    @O2 Your 5G signal in Nottingham City Centre is absolutely abysmal and has been for a long time. When are you going to do something about it? It’s a joke I’m paying what I am for such poor service. It’s become virtually impossible to use my iPhone reliably. Truly awful.

  • kath_moonlight
    Kath Moonlight (@kath_moonlight) reported

    @O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.