O2 outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent O2 outage reports came from the following cities: Ruislip, Slough, Hounslow, Bracknell, and Richmond.

City	Problem Type	Report Time
Ruislip	Phone	26 days ago
Slough	Phone	1 month ago
Hounslow	Internet	1 month ago
Bracknell	Phone	2 months ago
Richmond	Total Blackout	2 months ago
Hounslow	Internet	2 months ago

Community Discussion

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O2 Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Federica Parise (@cityposer) reported 2 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  James Vertigan (@jamesvertigan) reported 3 minutes ago from Ealing, England

  @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

• 
  Federica Parise (@cityposer) reported 6 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  Lyndall (@LyndallAnn) reported 7 minutes ago from Hounslow, England

  @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 9 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Harry Robertson (@HarryRobertson5) reported 11 minutes ago from Bracknell, England

  @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

• 
  Conleth Kane (@ConlethKane) reported 17 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  Nasira (@NasiraKasmani) reported 22 minutes ago from Maidenhead, England

  @O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to

• 
  Bethany Hewitt (@bethanyxhewitt) reported 24 minutes ago from Bracknell, England

  Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

• 
  Ben Marshall (@marshallb60) reported 24 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Fr Chris Phillips SSC (@phillipsc) reported 29 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  peter (@peter33266430) reported 29 minutes ago from Slough, England

  @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

• 
  Pawlie (@Si11y3gg) reported 34 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Jose Suarez (@SuarezFusters) reported 38 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 39 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  Nick Shuttleworth (@nickshuttle) reported 40 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Sean Flatley (@Seanielondon) reported 47 minutes ago from Hounslow, England

  @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 52 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Jade Sharp (@jadesharp1992) reported 53 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 56 minutes ago from Ealing, England

  @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john (@jhargie4) reported 7 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  Gale (@gaeilicgal) reported 7 minutes ago

  Hey @O2 could you make a SIM only deal that could be bundled onto my contract for my elderly parent? They never make calls unless it's an emergency but I always call them. A bundle on SIM for a token cost would be piece of mind and so helpful.

• 
  Laraine Kempster (@londonlaraine) reported 8 minutes ago

  @DavidMacG1972 @O2 @davehpayne They're disgraceful. I am 70 disabled and live alone and I have had no DATA service and can't make calls for 3 days now and their answer? Phone our Support team....

• 
  Ste Nugent (@SteNug10) reported 9 minutes ago

  @O2 I have never been with another provider but your lack of signal and data is criminal. For what i pay monthly i shoukd expect a service....shocking

• 
  john (@jhargie4) reported 10 minutes ago

  @o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer

• 
  jmcconville710 (@jmcconville710) reported 10 minutes ago

  @O2 morning , need help with an invoice/bill I have received which is strange as I’m not an o2 customer.

• 
  Max Kansas (@KansasMax) reported 11 minutes ago

  @O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out

• 
  Talib Dean Harnetty (@TDHarnetty) reported 12 minutes ago

  I was told on the phone that I'd be able to use my allowances in Turkey but I'm getting no data. Roaming is on, data is on, but no mobile data. I'm a Volt customer. Help, please. @O2

• 
  Chris (@cwbmufc) reported 13 minutes ago

  @willyepp @O2 Regularly get these issues too @O2

• 
  Sheldini (@sheldinij) reported 15 minutes ago

  Getting properly fed up now by the terrible service. Not doing what you say. Lies lies lies. @O2