O2

O2 Outage Report in Southfleet, Kent, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southfleet, Kent, England 03/17/2026 16:05

March 17: Problems at O2

O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southfleet, Kent, England

The most recent O2 outage reports came from the following cities: London, Gravesend, Maidstone, Ilford, Upminster, Abbey Wood, Dartford and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southfleet, England

Latest outage, problems and issue reports in Southfleet and nearby locations:

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • clarejryan Clare Ryan (@clarejryan) reported from Kemsing, England

    Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @O2 why is your website so terrible to use and not load up the pages properly 😫

  • mindserenade Jase (@mindserenade) reported from Sevenoaks, England

    @o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • martinemorris Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • Keith_Lynn Keith Lynn  (@Keith_Lynn) reported from Sevenoaks, England

    @O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • AerialimagingSE Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, England

    Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • ferrari1fer86 Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • ROBRV Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • a_poulton30 Faye Poulton (@a_poulton30) reported from Bean, England

    @O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Toan1Ben Ben Toan (@Toan1Ben) reported

    @O2 I've contacted you're customer services seeking a refund taken in December but I'm still waiting for it. #frustrated

  • queenie_mag Queenie Mag (@queenie_mag) reported

    @O2 Just had the most amazing customer service from Saffora on your helpline today. Thank you 🙏

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 I spoke to an advisor in store they said they couldn't help me as I'm pay as you go she said she could only help me if I was a contract sim

  • goonerlgh Lawrence ****** 🇺🇦 (@goonerlgh) reported

    @O2 why do you block numbers using the 18001 prefix that is for the RelayUK deaf persons call service??? Why would you do that???

  • BenjaminYeoman7 Benjamin Yeoman (@BenjaminYeoman7) reported

    @O2 hi, always seem to be having trouble with the signal, completed contract back in Jan ‘ 23 still having issues with signal etc can this be looked into please. Thanks

  • AbsentEsportsTm Absentesports (@AbsentEsportsTm) reported

    @virginmedia @TheBHF @O2 And this is why we are moving to BT better service and also better Internet had nothing but problems in the last 3 week with my Internet always cutting off and for £62 a month I'd expect my services to be spot on

  • JNH77 James Harrison (@JNH77) reported

    @O2 you customer service line is very unhelpful. Been passed round 5 different people this morning. I’m not even a customer of yours. Only calling because @virginmedia have fraudulently set me up with a SIM card I declined

  • BookShelfByAnna Anna 📚 (@BookShelfByAnna) reported

    @O2 I've had terrible connection this year.i mean its always been generaly bad but this year always getting 'h' when trying to run a business is infuriating

  • YamaEmilie God only (@YamaEmilie) reported

    @IVP_SUCKS @nathan06320834 @O2 Oh maybe someone should then introduce something like maybe to tackle issues like that in case can be a contributing factors

  • KerinaRook Kerina Rujudawa (@KerinaRook) reported

    @O2 Hi, I have been trying to get in touch for support via the app for over a week and it continually says “sorry we are busy and can’t put you through” - I have sent a DM and would appreciate your help please 🤞🏼