O2

O2 Outage Report in Southfleet, Kent, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southfleet, Kent, England 01/23/2026 08:55

January 23: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southfleet, Kent, England

The most recent O2 outage reports came from the following cities: West Malling, London, Grays, Chatham, Rochester, Maidstone, Basildon, Ilford, Bexleyheath and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Malling Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southfleet, England

Latest outage, problems and issue reports in Southfleet and nearby locations:

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • alfie_dobbo Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England

    @AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • mindserenade Jase (@mindserenade) reported from Sevenoaks, England

    @o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed

  • Keith_Lynn Keith Lynn  (@Keith_Lynn) reported from Sevenoaks, England

    @O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • a_poulton30 Faye Poulton (@a_poulton30) reported from Bean, England

    @O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?

  • ROBRV Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • mikecranleigh Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • Ginginati Ginginati (@Ginginati) reported from Gillingham, England

    @O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • AerialimagingSE Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, England

    Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • clarejryan Clare Ryan (@clarejryan) reported from Kemsing, England

    Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭

  • martinemorris Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @O2 why is your website so terrible to use and not load up the pages properly 😫

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • COMERSVALLEY scott (@COMERSVALLEY) reported

    @O2 my purchase was 3 months ago, i never received an email or an sms

  • badassscotsman BigYin😜 (@badassscotsman) reported

    @O2 I love my 5G 4G 5G 4G 4G... lost signal 4G 4G 5G.....I'm sure my pixel 7 pro phone is 5G but 02 seems to think I'm on 4G.....

  • lil_angi Angie (@lil_angi) reported

    What is going on with @O2 signal? My Internet has been down most of the past 2 days! I've tried everything but I can't seem to use it without WiFi! PAYG

  • Snriacoj Jo Cairns (@Snriacoj) reported

    @virginmedia Thank you. There has been intermittent issues all weekend into yesterday. It said it hopes to fix it 24hrs! Not sure if it coincides with @O2 upgrades in my area

  • 2468MWay Stop Hogging That Lane (@2468MWay) reported

    @O2 why is your Internet on and off more than @KatiePrice knickers ?? Can't get a decent signal in any CT postcode imfact it's worse than @ThreeUK and I didn't think that was possible

  • Cheryl_x Cheryl Mckenzie (@Cheryl_x) reported

    @O2 Yeah but your network is down so we can’t even send a text 🙄

  • insanemum1 💙 shelley herniman (@insanemum1) reported

    @VodafoneGroup @EE @O2 looking for a mobile provider that gives 4g coverage in the uk .My son is on weekly chemo 02 has given us the worse coverage & is failing epically when he has needed us we haven’t been to hand due to lack of service.even had to have landline .

  • TheBooWho M.A.G.S (@TheBooWho) reported

    @O2 I’d rather that than have absolutely shite customer service.

  • SenileElf Robert Dickson 🇺🇦 (@SenileElf) reported

    Absolutely shocking from @EE.. Trying to upgrade my phone as I'm out of contract now, been with them 15+ years and they're saying that I'll have to take a down graded phone as the phone I want has a 400 upfront cost. Well off to @O2 I go as I'll get the handset on a better deal

  • roshKrish rOsH (@roshKrish) reported

    Repeated tweets, Repeated calls to customer care, Repeated visits to O2 store but still not able to get my number back. nobody knows what happened to my number. Irresponsible, the worst service provider is @O2 . Cursing the moment to switch from @ThreeUK to uselsee @O2