O2 outages and service status in Virginia Water, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Virginia Water, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Virginia Water, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Virginia Water, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Maidenhead, Wembley, Uxbridge, Greenford, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Hounslow, Sandhurst, Ealing, Slough, and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 3 days ago |
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Maidenhead
|
Internet | 8 days ago |
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Wembley
|
Internet | 8 days ago |
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Uxbridge
|
Phone | 12 days ago |
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Greenford
|
Phone | 13 days ago |
|
Guildford
|
Internet | 16 days ago |
Community Discussion
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O2 Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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💟 (@ShahlaaTahira) reported from Hillingdon, EnglandIf your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, EnglandMy contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Samantha Blandy (@26samb) reported from Kingston upon Thames, England@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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m a r y (@maryhippychick) reported from Hounslow, England@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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m a r y (@maryhippychick) reported from Hounslow, England@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Katherine Stephens (@love_kittyket) reported from Hillingdon, EnglandTrying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Pawlie (@Si11y3gg) reported from Richmond, England@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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OhMyGodRun (@OhMyGodRun) reported@O2 My network connection has been **** for days now. I can’t even check the local network status because surprise surprise it requires network to access. What am I even paying for at this point? Do I get a discount for being on 3G all the time? Since it may as well be 0g?
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Rob Jones (@robdjuk) reportedYou’ve really let me down this week @O2 My signal in Blackpool has been terrible. Completely nothing at times. And other times virtually unusable. It’s the last straw. Been with you for nearly 20 years. This will be my last contract. @ee has 5G in places here.
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Phil Howard (@rockamassive) reported@O2 None of which solve my network issue that it is slowly diminishing and getting worse. is there a whole revamping going on at once as that would make some sense? but I’d expect my network to improve exponentially in the 10yrs I’ve had it but feel it’s peeked and declining.
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Ashley H (@ashleyharris) reported@O2 are your masts over subscribed? Most of the time 4G is so slow but flip to 3G and it’s fine. Signal is perfect on full base so it’s not that? Also I’m not the only person who seems to have this issue.
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STRIDES (@stridesshoes) reported@O2 just been cut off by your supervisor AMIT in live chat - tel number xxxxxxxxxxx is not working on greece- you said you'd deal with it in 5 days. My daughter is travelling ALONE using this number - this was explained - this situation is unacceptable and irresponsible on your part.
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Matt Dickinson (@mattd1981) reported@O2 come on O2….. been waiting for you to contact me to fix issues with Wi-Fi calling been going on now for months and you’ve been given plenty of opportunity to get it sorted. Is anybody going to call or even show an ounce of care?
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C 🐝 (@YouRightWillow) reported@O2 your customer service is absloutely terrible why do your agents make everything so difficult when it should be simple
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STRIDES (@stridesshoes) reported@O2 You have ALL details on live chat and you've been DM'd please read first and get back to me. I am the mother and bill payer of the person using this number - appalling customer service
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Haechan (@okaysure21) reported@TheO2 @O2 Hi, I’ve been trying to sign into the venue app so I can access my concert tickets but cannot do so. I already have an AXS login but the sign in button won’t work for me. Am I not able to just use the AXS app and the AXS Mobile ID within the AXS app? Please advise.
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James Maybank Jackson (@jmaybankjackson) reported@O2 why has your mobile signal become so crap in the Medway area lately. Especially in the past day or two?