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O2

O2 outages and service status in Virginia Water, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Virginia Water, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • 60% Phone (60%)
  • 20% Internet (20%)
  • 20% Total Blackout (20%)

O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Bracknell, Richmond, Hounslow, Ruislip, Teddington, Brentford, and Ascot.

CityProblem TypeReport Time
Bracknell Phone 7 days ago
Richmond Total Blackout 11 days ago
Hounslow Internet 12 days ago
Ruislip Phone 13 days ago
Teddington Phone 19 days ago
Brentford Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • AlexharwoodMuso
    ๐™ฐ ๐š• ๐šŽ ๐šก ๐šŠ ๐š— ๐š ๐š› ๐šŠ ๐™ท ๐šŠ ๐š› ๐š  ๐š˜ ๐š˜ ๐š (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • daktadre
    Drรฉ (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. Iโ€™ve checked online and have reset my network settings. Minded to pop into @Apple

  • Stefan_baisden
    Baisden ๐Ÿ“ธ๐ŸŽฅ (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • ChatanG001
    C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you canโ€™t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that donโ€™t work. Not feeling like centre stage.

  • sachink0201
    Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted ยฃ13.50 will be applied in 24 hrs. Itโ€™s already 24+ hrs and nothing is visible on MyO2 app. You donโ€™t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • Katie_Lewis_
    ๐•‚๐•’๐•ฅ๐•š๐•– (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • phillipsc
    Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 Iโ€™m a customer of you both and am wondering when Iโ€™ll be upgraded to the new Volt benefits? I canโ€™t see a way to opt in online.

  • MaryFaulkner68
    Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England

    @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

  • daishughes
    daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but havenโ€™t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dmโ€™s๐Ÿ˜•

  • natejrogers
    Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean Iโ€™m now going to get double the service? I bloody hope so, cos itโ€™s pretty sucky at the moment.

  • AddingtonSteph
    Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • B_Heer84
    Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying ยฃ53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..โ€™These things happenโ€™...! O2 said I still have to pay my monthly fee..!

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • JdR_Tech
    Jacqueline de Rojas CBE (@JdR_Tech) reported from Taplow, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support ๐Ÿ‘‡

  • bethanyxhewitt
    Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes ยฃ400 more than agreed, next Iโ€™m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • Mountie31
    Ben Mitch ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ˜Ž๐Ÿคช (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • BecOz14
    Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • 26samb
    Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. Iโ€™m trying to add on a bolt on as my data has run out and I have 3 days until my bill. Iโ€™m a key worker and need my data when Iโ€™m at work!!! Help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • elzreality
    Elzo (@elzreality) reported

    @O2 Doesn't work - is it because im abroad? Shouldn't matter right in still in Europe

  • VickiMilly
    Victoria ๐ŸฆŠ (@VickiMilly) reported

    @iz__zy @O2 I been on the phone with two different people for like an hour. None of their fixes work and even they're frustrated. I've now been referred to technical support.

  • ExNHSorthopod
    Mark Bloomfield (@ExNHSorthopod) reported

    @O2 Your agent just tried to tell me that RECEIVING International Call (I.e. from outside UK) whilst in UK (I.e. NOT roaming) on my O2 registered mobile (UK domestic customer) is chargeable. What?! No, should NOT need any โ€˜bolt onโ€™! Charging me as described above is ILLEGAL!

  • why_so_serioz
    Why_So_Serioz? (@why_so_serioz) reported

    @EnglandRugby @O2 Every director of England Rugby Union needs to be sacked. Firing the most successful coach of recent generations. Keeping the current worst one. Culture always comes from the top and English rugby is in shambles.

  • andycomfort
    Andy Comfort (@andycomfort) reported

    @daviddunninguk @O2 No signal in much of Beverley. Poor in parts of central Hull and Iโ€™m on 2 bars of signal in Barton-upon-Humber. Iโ€™ve been with them since they were Cellnet when O2 was just dioxygen.

  • kaznyemh
    Mick Johnson (@kaznyemh) reported

    @dbcxptures O2 gone really poor, Iโ€™m in Cornwall no reception in most places, avoid @O2

  • jamiesdawson
    James Dawson (@jamiesdawson) reported

    @o2 why has your 4G data become so bad? I have 2 bars but very difficult to get online at Axminster Train station to check on travel. Bridport is just the same. Why?

  • nemgp
    Petr N (@nemgp) reported

    @O2 roaming data still doesn't work after porting to O2. Countless call to O2 didn't help.

  • SofiTevBrockers
    Sophie Brocklebank (@SofiTevBrockers) reported

    @O2 can you please tell me why my signal is absolutely shocking these days ๐Ÿ˜ฉ I've been with you years and you're rubbish now!!!!

  • owencb
    Owen (@owencb) reported

    @O2 @creudegurb @o2es Why is your network coverage ****? Genuine question