O2 outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Fleet, Kingston upon Thames, Maidenhead, Wembley, Uxbridge, Greenford, Guildford, and Aldershot.

City	Problem Type	Report Time
Fleet	Total Blackout	2 days ago
Kingston upon Thames	Internet	27 days ago
Kingston upon Thames	Wi-fi	1 month ago
Maidenhead	Internet	1 month ago
Wembley	Internet	1 month ago
Uxbridge	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Bari Heer (@B_Heer84) reported 2 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Liz Rose 😍 (@esrose2003) reported 2 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 4 minutes ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  m a r y (@maryhippychick) reported 5 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Vìncere. (@VictorJ1987) reported 7 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Turningleftforless (@turningleftfor) reported 14 minutes ago from Guildford, England

  @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

• 
  Bec Osborne (@BecOz14) reported 15 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  DaySack_ (@Daysack_) reported 17 minutes ago from Fleet, England

  @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

• 
  peter (@peter33266430) reported 21 minutes ago from Slough, England

  @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

• 
  Debbie Haden (@DebsHaden) reported 29 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 30 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Federica Parise (@cityposer) reported 32 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  Ghadeer Ahmed (@GhadeerAhmed96) reported 33 minutes ago from Ash, England

  Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

• 
  Samantha Blandy (@26samb) reported 33 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  Nina Van Driel (@ninavdbennett) reported 38 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Ben Marshall (@marshallb60) reported 38 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Georgie Tongue (@SaintGeorgie) reported 40 minutes ago from Wokingham, England

  @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 47 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 49 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Marcus (@Marcus_dd1) reported 55 minutes ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan (@TameTheZionist) reported 6 minutes ago

  @arokorol @O2 It gets mixed up because the towers cover both areas. I had the same issue. And then coming back to Israel a second time it said welcome to Israel.

• 
  Villa Jolanda 🪬 (@yoyojolanda) reported 6 minutes ago

  @arokorol @O2 Well, that's where you were: Palestine. What is the problem?

• 
  Habitant of a fascist world. She/her (@sevimli_en43008) reported 6 minutes ago

  @arokorol @O2 Hahaha. Poor Palestinians that were expelled by jews from their homeland for ugly names like Aro. From the ugly Britain.

• 
  JJ (@JJMMHH80) reported 8 minutes ago

  I am in a "queue" to access @O2 shop. Wtf how can you have a queue for an online store you bunch of crazy people

• 
  userds5050 (@userds5050) reported 10 minutes ago

  @robininfrance @arokorol @O2 ******* idiot

• 
  Justin Diamond (@JustinDiamond16) reported 18 minutes ago

  @O2 your payment system still don’t work it’s been a week what are you guys playing at. So many people have complained and you still won’t accept it is not working.

• 
  Luke Davies (@Lukehear) reported 18 minutes ago

  @O2 why can't I DM you? I've got terrible connectivity this weekend (in the Gretna area), is there maintenance going on? I rely on O2 for Internet and Streaming services (as the broadband here is worse than mobile signal..) and usually it is JUST about sufficient to use O2.

• 
  HustlingWalrus (@HustlingWalrus) reported 19 minutes ago

  @O2 you gonna fix the visual voicemail text bug or just let it sit there. You charge enough money and don't spend it on better signal surely you can put a bit towards fixing bugs.

• 
  Shaun 🏈⚾🇬🇧 (@UKMets_Giants) reported 23 minutes ago

  @O2 been trying to pay my bill for 3 days now and the app or website won’t load. Keep getting texts and emails demanding payment but I physically can’t pay it. Chat never loads on the app either. Can you help?

• 
  Christopher Rose (@RizzerRose) reported 24 minutes ago

  @O2 customer service is awful staff poorly trained and up to one hour and thirty minutes just to upgrade if you’re an existing customer go to a new provider