O2 outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Ruislip, Slough, Hounslow, Bracknell, Richmond, and Teddington.

City	Problem Type	Report Time
Ruislip	Phone	6 days ago
Slough	Phone	19 days ago
Hounslow	Internet	21 days ago
Bracknell	Phone	1 month ago
Richmond	Total Blackout	1 month ago
Hounslow	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Ghadeer Ahmed (@GhadeerAhmed96) reported 50 seconds ago from Ash, England

  Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

• 
  C (@ChatanG001) reported 8 minutes ago from Wokingham, England

  @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

• 
  Jess (@MrsScreech) reported 11 minutes ago from Hillingdon, England

  @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

• 
  Bari Heer (@B_Heer84) reported 15 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Federica Parise (@cityposer) reported 15 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 19 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Jose Suarez (@SuarezFusters) reported 23 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Sean Flatley (@Seanielondon) reported 23 minutes ago from Hounslow, England

  @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

• 
  Nate Rogers (@natejrogers) reported 23 minutes ago from Wokingham, England

  So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

• 
  peter (@peter33266430) reported 25 minutes ago from Slough, England

  @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

• 
  Ann (@AnnKerridge) reported 31 minutes ago from Wokingham, England

  @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

• 
  Amalik799 (@Amalik7991) reported 33 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  Mary Faulkner (@MaryFaulkner68) reported 35 minutes ago from Wokingham, England

  @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

• 
  Jacqueline de Rojas CBE (@JdR_Tech) reported 38 minutes ago from Taplow, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Conleth Kane (@ConlethKane) reported 48 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  Harry Robertson (@HarryRobertson5) reported 53 minutes ago from Bracknell, England

  @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

• 
  Marcus (@Marcus_dd1) reported 55 minutes ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

• 
  Federica Parise (@cityposer) reported 55 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  Jon-Lee Paul Butler (@JonLeePButler) reported 58 minutes ago from Fleet, England

  @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

• 
  Dré (@daktadre) reported 58 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cbHatter (@cbHatternew) reported 10 minutes ago

  @O2 @ajgbarnes Have no idea how this came up on my timeline, but ******* @O2 if you look at this guys posts, he’s a serial ******* moaner…..ignore him

• 
  Johnny Storm (@humantorch1036) reported 11 minutes ago

  Finally got through to @O2 customer service on the phone after about two hours. Utterly useless. Couldn't help one bit. Couldn't help with verification. Sim card has gone in the bin. Lost customer. @Ofcom needs to sort them out.

• 
  🇬🇧 Peter Shelley 🇬🇧 (@PeterShelley25) reported 11 minutes ago

  @MissWittank @O2 That’s a breach of contract by O2 so you should be free to terminate your contract without penalty

• 
  Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported 12 minutes ago

  Hey @O2, even Pitbull cancelled his concert in Riga last minute due to "technical issues", but somehow your roaming network is putting on an even worse performance. Stuck on 'No Service' in Latvia with a fully paid contract. Can a human DM me to fix this backend glitch?

• 
  Blaze 3D (@Weezyblaze77) reported 18 minutes ago

  @O2 @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices

• 
  anton Simpson ♿🧠 (@anton_simp66) reported 19 minutes ago

  Holy crap I have 5g where I live oh no it's 4g back, oh nothing now oh 4g well that's @O2 again

• 
  Will McGugan (@willmcgugan) reported 19 minutes ago

  So @O2 had to be one of the most incompetent mobile providers out there. I’m unable to top up. Their app breaks with cryptic errors. I’m unable to change plans as the change tariff link breaks with “too many redirects”. I can create a new plan, but that won’t let me keep my number. O2 customer services, don’t bother replying. There’s nothing you could do to salvage your reputation in my eyes.

• 
  Danny King (@dannykingbiz) reported 21 minutes ago

  Hey @O2 any idea why one of the phone numbers on my account isn’t getting any service abroad while the other one is?

• 
  John Till (@JohnTillUK) reported 21 minutes ago

  @McWhirterAlex @kieran_jsmith I had to leave @o2 after 29 years as the service had just deteriorated so badly. Didn’t want to leave but it just got to the point where it was regularly unusable on my travels. I’m now using a MVNO which uses EE and it’s just so much better for half the price too.

• 
  Kerri (@Kez_FAAFO) reported 22 minutes ago

  @O2 my phon3 has been saying emergency calls only for the last 2 days ! I've reset the handset multiple times & taken the sim card out its still not working! I put the sim in my partners phone & it said the same thing, its a pay as you go sim card it has no credit. Never had this