O2 Outage Report in Virginia Water, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent O2 outage reports came from the following cities: London, Dorking, Ealing, Hayes, Oxshott, Farnborough, Uxbridge, Feltham, Walton-on-Thames and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Dorking |
Internet | |
| Ealing |
Phone | |
| Hayes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Mary Faulkner
(@MaryFaulkner68) reported
from
Wokingham, England
@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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C
(@ChatanG001) reported
from
Wokingham, England
@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Naylor 🇪🇺 #FBPE #RejoinEU #BLM
(@G4KLX) reported
@O2 I paid the excess on my mobile bill over 24 hours ago, why hasn’t my network connectivity been restored?
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Lee Harvey
(@HarveyDecor) reported
@O2 What's the craic with your absolute shite signal!!?? Barely getting 1 bar to make a call FFS. Is this some kind of **** to make people upgrade to 5G? You're so bloody annoying.
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Em
(@imemzie) reported
@O2 I don’t need your network guide. I just want to stop having to drop to my 3G whenever I’m out. I’m paying for 4g and live in a very populated town.
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Carl Watkins
(@Wogo3101) reported
@O2 Hi there I’m trying to activate an Apple Watch Moblie data but keep getting error code 101 any help please
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tattooed papi
(@Nuttyking12) reported
@O2 can you help? I’ve requested a sim swap for a 5g sim but not yet gotten it sent yet so I have 2 phones and no access to a number for a day now this is a huge inconvenience
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Farid
(@FaridAlievv) reported
@O2 disgusting customer service!
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Jane
(@britbeautyblog) reported
@O2 please could you tell me the customer service number when calling from abroad?
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DHammy1971
(@DHammy1971) reported
@schapps81 @O2 Yup. Same as. Where I used to have good signal now it’s poor. If I get into a crowd, I may as well use my phone as a beer mat, it becomes utterly useless.
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Carl Watkins
(@Wogo3101) reported
@O2 Hi there I am trying to activate Moblie data on an Apple Watch but keep getting error code 110 any help please
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𝕊𝕥𝕖𝕡𝕙𝕖𝕟 𝕁𝕒𝕔𝕜𝕤𝕠𝕟 🇪🇺
(@TheLittleChef) reported
Well now, after Ryanair’s hopeless performance yesterday, @O2 have seen fit to switch my 80+yo mum’s (non-smart) phone to ‘emergency calls only’ the minute she’s arrived, meaning if she was here on her own in Mallorca she’d be very much up the creek. No texts, no calls out or in.