O2 Outage Report in Virginia Water, Surrey, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Maidenhead, Wembley, Uxbridge, Greenford, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Hounslow, Sandhurst, Ealing, Slough, Esher, and Pirbright.

City	Problem Type	Report Time
Maidenhead	Internet	2 days ago
Wembley	Internet	3 days ago
Uxbridge	Phone	7 days ago
Greenford	Phone	8 days ago
Guildford	Internet	11 days ago
Aldershot	Phone	23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Damian Davis (@DamianPDavis) reported 4 minutes ago from Spelthorne District, England

  @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

• 
  Sarah Ward (@tiggsie) reported 9 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 10 minutes ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  Kirsty Ann (@PandaEyesKirsty) reported 11 minutes ago from Maidenhead, England

  @AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!

• 
  Jodie De Vere (@boogieloo) reported 15 minutes ago from Southall, England

  @O2 I love @ O2 Customer Service

• 
  لويد سا (@iLloyd_Sa) reported 17 minutes ago from Hillingdon, England

  @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

• 
  Jack Aaron Davies (@jackaarondavies) reported 25 minutes ago from Richmond, England

  @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

• 
  utterlee (@LeeButterley) reported 29 minutes ago from Brentford, England

  @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

• 
  Denis Field (@DenisField) reported 35 minutes ago from Richmond, England

  As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

• 
  Primmy💁🏾 (@Primrose_Hikwax) reported 41 minutes ago from Slough, England

  @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

• 
  VOTE (@ZoeThomas1204) reported 42 minutes ago from Guildford, England

  I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

• 
  Nasira (@NasiraKasmani) reported 43 minutes ago from Maidenhead, England

  @O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to

• 
  Aik Saath (@AikSaath) reported 44 minutes ago from Slough, England

  @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

• 
  Steve Depeare (@depeare) reported 51 minutes ago from Ealing, England

  @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

• 
  Neil Nutbeam (@NeilNutbeam) reported 51 minutes ago from Hillingdon, England

  @O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish

• 
  Robert Blevin (@RobertBlevin) reported 53 minutes ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• 
  Emma Egbers (@EmmaEgbers) reported 53 minutes ago from Cobham, England

  @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 54 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Bari Heer (@B_Heer84) reported 54 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Tim Cawte (@timlimbim) reported 56 minutes ago from Maidenhead, England

  Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Debs Randall (@deborahanne67) reported 6 minutes ago

  @snation85 @O2 This is such poor service @O2 . 28 minutes and counting since this was posted and the problem started at 2pm yesterday. She’s be disconnected if she was this late paying!

• 
  Mike Aubury (@MikeAubury) reported 8 minutes ago

  @O2 @BenRosher Given O2s previous assurances about EU roaming, I assume this change means we can terminate our contracts, with no penalty, and move to a different provider ?

• 
  James Farmer (@jamesfarmer27) reported 9 minutes ago

  @O2 bad move of yours bringing back in roaming. Yes you can at the moment use 25gb but charged after that. Should lead the way and not make the change at all.

• 
  Dann Djarin 🐉 (@DannMustDie) reported 11 minutes ago

  @M1dgar @O2 Yeah that’s more what I’m getting at, their signal and service is good but their deals are crap.

• 
  Try Before You Dye (@trybeforeyoudye) reported 12 minutes ago

  @O2 @Celticommuter Literally does not address the fact your colleague lied to make the sale. Bryony, if it was within 2 weeks I believe you can cancel with no obligation. If it is outside of 2 weeks, you have 1 month to cancel but will have to pay off the devices first.

• 
  Debs Randall (@deborahanne67) reported 12 minutes ago

  @snation85 @O2 That’s really poor tbh, my patience would have disappeared too!

• 
  Matthew Sleight (@MattSleight) reported 13 minutes ago

  @SebDance @Iskandar64 @O2 Yeah, but it's only once you use 26gb a month. I barely use that a year, so most people shouldn't have an issue.

• 
  Joelle Nebbe-Mornod (@iphigenie) reported 14 minutes ago

  @SebDance @FlipChartRick @O2 O2 was horrible after they removed charges, they throttled so badly I couldn't post a tweet or check email.

• 
  Dann Djarin 🐉 (@DannMustDie) reported 14 minutes ago

  @M1dgar @O2 EE are shite, I was with them for 10 years and they couldn’t do **** all. Ended up with 3 who get a bad rap but they’re alright. Recommend checking out affordable mobiles

• 
  notsramdamus (@notsramdamus) reported 15 minutes ago

  @O2 Rather you installed more masts in poor coverage areas! Than fancy treats! #ImproveyourNetwork