O2 Outage Report in Virginia Water, Surrey, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Maidenhead, Wembley, Uxbridge, Greenford, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Hounslow, Sandhurst, Ealing, Slough, and Esher.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	2 days ago
Maidenhead	Internet	6 days ago
Wembley	Internet	7 days ago
Uxbridge	Phone	11 days ago
Greenford	Phone	12 days ago
Guildford	Internet	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Neil Nutbeam (@NeilNutbeam) reported 24 seconds ago from Hillingdon, England

  @O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish

• 
  Aik Saath (@AikSaath) reported 3 minutes ago from Slough, England

  @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

• 
  Robert Blevin (@RobertBlevin) reported 9 minutes ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• 
  Bari Heer (@B_Heer84) reported 11 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Bec Osborne (@BecOz14) reported 15 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  Tim Cawte (@timlimbim) reported 16 minutes ago from Maidenhead, England

  Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice

• 
  VOTE (@ZoeThomas1204) reported 16 minutes ago from Guildford, England

  I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

• 
  Steve Depeare (@depeare) reported 16 minutes ago from Ealing, England

  @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 24 minutes ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  Jack Aaron Davies (@jackaarondavies) reported 28 minutes ago from Richmond, England

  @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

• 
  Kirsty Ann (@PandaEyesKirsty) reported 28 minutes ago from Maidenhead, England

  @AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!

• 
  Primmy💁🏾 (@Primrose_Hikwax) reported 29 minutes ago from Slough, England

  @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

• 
  Jodie De Vere (@boogieloo) reported 30 minutes ago from Southall, England

  @O2 I love @ O2 Customer Service

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 34 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Astro Gyal 💦 (@Astr0Isha) reported 37 minutes ago from Brentford, England

  @O2 is down again ugh tell me something I don’t know

• 
  Sarah Ward (@tiggsie) reported 42 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  utterlee (@LeeButterley) reported 46 minutes ago from Brentford, England

  @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

• 
  Nasira (@NasiraKasmani) reported 53 minutes ago from Maidenhead, England

  @O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to

• 
  Mia Johnston (@miajohnston1967) reported 54 minutes ago from Bracknell, England

  @O2 very poor customer services fuming is an understatement 😡

• 
  Denis Field (@DenisField) reported 59 minutes ago from Richmond, England

  As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tamsin (@TamsinMadison) reported 2 minutes ago

  @O2 So sick of an issue Ive had wince Dec which STILL hasn’t been fixed!! Pls help

• 
  Deano... (@Frugal_ways) reported 3 minutes ago

  @O2 Please see your messages regarding your disgraceful behaviour in regard to removing money from our account without any authorisation or notification. If this is how you treat customers then trading standards needs to be made aware. Absolute shambles is no excuse #o2

• 
  J. Abbott (@j_abbott112) reported 9 minutes ago

  @O2 @O2 You already know what you have done, There is no escaping the defrauding charges, because someone once an early termination fee for £100 Cell Phone, And £21 a month bill. Your in trouble.

• 
  jim (@jammie82uk) reported 10 minutes ago

  @O2 Hi, I’m a new customer transferring over from Vodafone, I put in my pac-code when I placed the order last week I have the new O2 SIM card but haven’t had any information on when the number is going to switch over from Vodafone to O2

• 
  Barcabird (@Barcabird1) reported 11 minutes ago

  @O2 I have tried several times. It never offers the option to Manage it

• 
  Hooper Hart (@sadpandaprints) reported 13 minutes ago

  @O2 is there something wrong with your website today? It won't allow me to sign in using my details and won't recognise my phone number even though it has texted me a code to sign in with

• 
  J. Abbott (@j_abbott112) reported 15 minutes ago

  @O2 Okay, well you maybe happy to take a look, but i will not be paying £600 odd quid for a contract i don't even use, and I'll only pay £120 max to cancel it.

• 
  R (@xrlvx) reported 20 minutes ago

  After confirming the correct email address on the phone - check your recordings - but the email address the information has been sent to is incorrect! Calling customer services and they’re saying they can’t help me or correct it. Absolute joke @O2 - GDPR at its finest

• 
  Blades007 (@MrPaulSg) reported 22 minutes ago

  @O2 can you help please. We have emailed to say we still don’t have packaging to return our old phone. Happy to package ourselves but don’t have a label

• 
  Andy G (@Andy6times) reported 24 minutes ago

  Fix your online recycle process please @O2 Not letting me select post or quicker freepost label options so cant complete the request