O2 outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Richmond, Hounslow, Ruislip, Teddington, Brentford, Ascot, Farnborough, and Fleet.

City	Problem Type	Report Time
Richmond	Total Blackout	1 day ago
Hounslow	Internet	2 days ago
Ruislip	Phone	3 days ago
Teddington	Phone	9 days ago
Brentford	Phone	22 days ago
Ascot	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Primmy💁🏾 (@Primrose_Hikwax) reported 46 seconds ago from Slough, England

  @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

• 
  Joeachilles.com (@JoeAchilles) reported 2 minutes ago from Denham, England

  Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

• 
  Federica Parise (@cityposer) reported 7 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Sarah cogley (@SarahScogley) reported 17 minutes ago from Bracknell, England

  @O2 your customer service is an absolute joke.

• 
  david bryant (@ladidalimey) reported 18 minutes ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

• 
  Sarah 🧡 (@MissusWebb) reported 27 minutes ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  Jeff Stevenson (@ukcomic) reported 28 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

• 
  Jenna Christie (@Jenzy84) reported 33 minutes ago from Wokingham, England

  @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 34 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Craig (@Rochdale_Cowboy) reported 35 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  Nate Rogers (@natejrogers) reported 36 minutes ago from Wokingham, England

  So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

• 
  Bede Feltham 💙 (@bedefeltham) reported 38 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 44 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 44 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

• 
  hen (@henna_macarena) reported 44 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  Sean Flatley (@Seanielondon) reported 48 minutes ago from Hounslow, England

  @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 54 minutes ago from Ealing, England

  @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

• 
  Amalik799 (@Amalik7991) reported 56 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  m a r y (@maryhippychick) reported 56 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Fr Chris Phillips SSC (@phillipsc) reported 58 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barbara Richardson (@Barbara25122320) reported 3 minutes ago

  @TomTugendhat @O2 @EE I’m in Dulwich too. Wasn’t it Boris and his cycling Czar who gave us cycle lanes and closed roads? What did your party do in government to improve mobile service?

• 
  Mr H (@silestanix) reported 3 minutes ago

  @O2 I've got a formal complaint pending at the moment so I doubt online team could push it any further but appreciate you guys wanting to look into this, will DM you the complaint reference number. And yes, PAC code would be good too, will send my number in that same dm.

• 
  Danni🍕 (@Dbella91) reported 3 minutes ago

  @O2 hello I’ve moved over to 02 but my phone numbers not fully updated via the PAC still sending messages through the O2 number I got given ? Any chance can help? Thanks

• 
  John Burrows (@John34968211) reported 3 minutes ago

  @O2 Hi My daughters pays nearly £80 to you for her phone contract For months she has been unable to send and receive both text and I messages Multiple phone calls Nobody seems to want to sort the problem Blaming Apple But she pays you Fancy helping👀👀

• 
  Mitch Hirsty (@mitchhirsty) reported 5 minutes ago

  @Chriswa19691781 @O2 That’s not the only thing that can’t be done with O2 at the moment! Are you able to pay your bills on the app or website? I’m not and quite a few others aren’t either. There is something broken on their end and no one is looking into it

• 
  Viridis (@Lord_Viridis) reported 8 minutes ago

  @O2 @rraanes Youve been looking at it for over 6 months now so I doubt you're actually going to fix it. @ofcom need to look into the shoddy security on o2s site that causes customers to not be able to access accounts

• 
  ᗪᗩᐯE (@Jaxstad) reported 11 minutes ago

  @O2 Why have an automated service that doesn't work?! Puts customers right off

• 
  leeruddell (@leeroyruddell) reported 12 minutes ago

  @O2 Done. I look forward to your response about no issues in the area and to turn my phone on and off again 👍🏻

• 
  Scott Le Crass (@le_crass) reported 12 minutes ago

  Appalling service from @O2 - on phone for nearly an hour only to be cut off and not called back

• 
  Mary ✌🏿🇺🇬 (@MaryxSSS) reported 13 minutes ago

  @O2 just some feedback - your blue Monday offering is terrible not a fan of spin the wheel. Can you change back the offering or ask your partnerships team to find better quality partnerships?