O2 outages and service status in Virginia Water, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Virginia Water, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Virginia Water, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Virginia Water, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Maidenhead, Wembley, Uxbridge, Greenford, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Hounslow, Sandhurst, Ealing, Slough, and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 4 days ago |
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Maidenhead
|
Internet | 8 days ago |
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Wembley
|
Internet | 9 days ago |
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Uxbridge
|
Phone | 13 days ago |
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Greenford
|
Phone | 13 days ago |
|
Guildford
|
Internet | 17 days ago |
Community Discussion
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O2 Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Steve Depeare (@depeare) reported from Ealing, England@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Mia Johnston (@miajohnston1967) reported from Bracknell, England@O2 very poor customer services fuming is an understatement 😡
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Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, EnglandTrying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Dré (@daktadre) reported from Spelthorne District, EnglandIs anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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Sarah Ward (@tiggsie) reported from Richmond, England@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, EnglandDear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Bec Osborne (@BecOz14) reported from Camberley, EnglandHave had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Bari Heer (@B_Heer84) reported from Wraysbury, England@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Denis Field (@DenisField) reported from Richmond, EnglandAs much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
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Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, EnglandUnbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
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Jack Aaron Davies (@jackaarondavies) reported from Richmond, England@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England@O2 is down again ugh tell me something I don’t know
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Lyndall (@LyndallAnn) reported from Hounslow, England@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Graham (@GrahamLaird1) reported@O2 when I try to log into the my02 website I get an error message. See image. When I use the my02app my remaining data is not showing. When I try to login to the 02 community it doesn't recognise my log in details.
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Viktoria (@viktoriadoh) reportedHow can @O2 mess up changing a current number onto a new SIM card? I have been on the phone to them since yesterday as someone has really messed up switching my number. I currently have someone else’s number assigned to my account. Hours of being on hold. Awful service.
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Sarah ツ (@lil_skyscraper_) reported@O2 I have a phone with a o2 sim only contract with unlimited data, it’s at the end of the 18 months and has gone up to £43 a month. Is there a way of getting it down because on the website it says it’s £30?
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Our Sea Elle (@Rcl1Rcl1) reported@O2 how do i cancel my disney+? It says i have to cancel via My O2 but i cant find it. Thanks.
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TF (@tfaye76) reported@PeteyJayD @O2 Hi. Yes. All sorted. I believe my network connection was reset and it went through about 2 hours later.
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TalithaecfcWhite (@talithawhite) reported@O2 2. And it's been going on for days! Had txts a little while ago telling me work going on to improve the signal in my area is being carried out! But it's worse! And when you've got a loved ones funeral to arrange it's quite frankly beyond stressful when calls etc aren't
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PT. (@PeteyJayD) reported@tfaye76 @O2 Is this sorted for you? My port was due on Tuesday. Old service has disconnected but number has not ported yet.
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Jurassic Mark 🦕🦖 (@ItsJurassicMark) reportedSwitched from Vodafone to O2 on Monday and bought a phone and plan online, paid the money for the down payment of the phone. Haven't heard anything at all since. 4 days later. Day 2 of trying to get through to customer service to ask what's going on. Bad start @O2.
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Hugh McMillan (@TheHughMcMillan) reported@O2 spent 1 hour 15minutes on customer contact line 202 yesterday. Simply to transfer O2 contracts - expired! Talked to 4 different people (3 based abroad) - went through ‘security check’ 4 times!! Been a customer for years - NOT GOOD ENOUGH - CRAP SERVICE Communications Coy? 🙄
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Josh Rivlin (@JoshuaM77753587) reported@O2 someone has been opening accounts in my name at your stores. I have reported this to your fraud team and have had zero response. The lack of customer service when you are sending me bills for a contract which is not mine is appalling.