O2 outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Uxbridge, Ruislip, Slough, and Hounslow.

City	Problem Type	Report Time
Uxbridge	Phone	2 days ago
Ruislip	Phone	1 month ago
Slough	Phone	2 months ago
Hounslow	Internet	2 months ago
Bracknell	Phone	2 months ago
Richmond	Total Blackout	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Stephanie Bennett (@StephsBubble) reported 3 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Vìncere. (@VictorJ1987) reported 3 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Sarah cogley (@SarahScogley) reported 8 minutes ago from Bracknell, England

  @O2 your customer service is an absolute joke.

• 
  Federica Parise (@cityposer) reported 8 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 12 minutes ago from Southall, England

  @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

• 
  Fr Chris Phillips SSC (@phillipsc) reported 14 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 15 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 15 minutes ago from Southall, England

  5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 23 minutes ago from Kingston upon Thames, England

  @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

• 
  Harry Robertson (@HarryRobertson5) reported 24 minutes ago from Bracknell, England

  @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

• 
  Debbie Haden (@DebsHaden) reported 30 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  Savio (@savio_metal17) reported 39 minutes ago from Brentford, England

  @O2 I can’t get the Amazon prime offer. Please help

• 
  Primmy💁🏾 (@Primrose_Hikwax) reported 40 minutes ago from Slough, England

  @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

• 
  Federica Parise (@cityposer) reported 41 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Craig (@Rochdale_Cowboy) reported 43 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 49 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  peter (@peter33266430) reported 51 minutes ago from Slough, England

  @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

• 
  Sarah Ward (@tiggsie) reported 57 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  Joeachilles.com (@JoeAchilles) reported 58 minutes ago from Denham, England

  Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 60 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  richard emberton (@EmbertonRichard) reported 8 minutes ago

  @O2 what the hell os happening to the internet service in the wrexham area hardly any service what so ever 😡

• 
  jmcconville710 (@jmcconville710) reported 15 minutes ago

  @O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim

• 
  NESL (@mrs_nesl) reported 18 minutes ago

  @O2 I was only there for a day. Signal was so bad I couldn’t when check the status page. Appeared everywhere I went (near the promenade/football club) in Blackpool wouldn’t work. Was highly frustrating.

• 
  John Till (@JohnTillUK) reported 20 minutes ago

  @sackedseafarer @O2 But I keep getting errors “Too many page redirects occurred” whether I use the app or website. I then tried to submit a complaint online and guess what, that throws an error too! So raised it via X DM and given a complaint ref and assured I’d be contacted via my preferred channel

• 
  KopiteinPoland (@KopiteinPoland) reported 21 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  Lauren (@Halbutt) reported 23 minutes ago

  @O2 trying to change my surname and it won't let me upload my marriage certificate. Even though it's jpg. My local O2 store in Romford, wouldn't help at all.

• 
  Matt Roberts (@mattieroberts94) reported 24 minutes ago

  Hey @O2, what’s up with phone and 5G signal lately? Can’t make a phone call without sounding like a darlek, keeps cutting off when talking and nothing loads on the internet despite saying 5G and showing full signal?

• 
  Lauren McLellan (@lmclells90) reported 27 minutes ago

  @O2 I need to make a formal complaint over appalling customer service over fraudulent activity on my account. I've tried endlessly to resolve this since it first came to light to no avail. O2 confirmed they would stop my direct debit to avoid the £286 bill leaving my account

• 
  Nick Briggs 🌳 👉 😊👈 (@Glasnerallover) reported 32 minutes ago

  @ozzybn1989 @O2 I binned o2 off a year ago after 10 year, dreadful network service and customer service too

• 
  Kirsty (@kirsty_32) reported 36 minutes ago

  @O2 really have the worst customer service. 6hours to chat to someone, missed them closing now will probably need to wait another 6 hours tomorrow 😡