O2

O2 Outage Report in Virginia Water, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Virginia Water, Surrey, England 02/19/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent O2 outage reports came from the following cities: London, Sandhurst, Ealing, Slough, Esher, Pirbright, Kingston upon Thames and Ascot.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomSandhurst Phone
United KingdomEaling Phone
United KingdomLondon Wi-fi
United KingdomSlough Phone
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • ConlethKane Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • 26samb Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaBenbow Emma Benbow (@EmmaBenbow) reported

    To whoever is adding just one seat at a time to the @O2 @peterkay_co_uk site...your dad wears no make trainers and your mum wears her dressing down to Farmfoods 😠

  • carlmcg1 carl (@carlmcg1) reported

    @LeytherMatt All I want from @O2 is my phone to work when I leave the house. Bored of reporting lack of service.

  • IanS43498519 Ian S (@IanS43498519) reported

    @O2 great that you have priority tickets for Peter Kay. However been trying since 9:20am to get on but the o2 priority app is a fail. Called @o2 but no help there either. I’ve been a customer of yours since 2008 and never tried priority tickets before. Guess I won’t bother again!

  • LaurenAnn5512 LaurenAnn (@LaurenAnn5512) reported

    @O2 anyone else still having problem trying to get tickets. Let’s me go to enter mobile number then just kicks me off been trying non stop since 10am, getting frustrating now!

  • emilypaws Emily Pawson (@emilypaws) reported

    I’ve now officially spent longer trying to login to @O2 Priority to get Peter Kay tickets, than I’ll spend at the show.

  • David47203456 Ilovebrexit 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@David47203456) reported

    @peterkay_co_uk @o2 #peterkay Don't bother with o2 crap app everyone is getting tickets directly from gigs and tours website. People have fallen hook, line and sinker with all the HYPE. Anyone who wants a ticket and waits will get one at less than face value next year anyway.

  • PhoenixRedRum JoannasFlaire 🍳🦖🧌 (@PhoenixRedRum) reported

    @O2 you need to stop these people already trying to resell their tickets. Loads of people have missed out because your systems are crap

  • cherylwood_x cheryl. 🌻 (@cherylwood_x) reported

    @O2 is literally a pile of ****!

  • FPLJazz01 FPL Jazz (@FPLJazz01) reported

    @O2 Still not any closer to getting my network! Port should have been done on 27th Oct then cut off since 1st! Can’t make a call or receive! Cst serv going around in circles, still not sorted!! Come ON!! 😡

  • carlmcg1 carl (@carlmcg1) reported

    @LeytherMatt @O2 Absolute madness eh. Bad enough I’d move to Vodaphone if they cover Bolton.