1. Home
  2. Companies
  3. O2
  4. Virginia Water, England
O2

O2 Outage Report in Virginia Water, Surrey, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Maidenhead, Wembley, Uxbridge, Greenford, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Hounslow, Sandhurst, Ealing, Slough, Esher, and Pirbright.

CityProblem TypeReport Time
Maidenhead Internet 3 days ago
Wembley Internet 4 days ago
Uxbridge Phone 8 days ago
Greenford Phone 9 days ago
Guildford Internet 12 days ago
Aldershot Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • laraclaudia_
    Lara Thomas (@laraclaudia_) reported from Bracknell, England

    @bruskyyyy @O2 Having the same problem!

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • NeilNutbeam
    Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England

    @O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish

  • B_Heer84
    Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

  • timlimbim
    Tim Cawte (@timlimbim) reported from Maidenhead, England

    Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice

  • depeare
    Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • AikSaath
    Aik Saath (@AikSaath) reported from Slough, England

    @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

  • LeeButterley
    utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • NasiraKasmani
    Nasira (@NasiraKasmani) reported from Maidenhead, England

    @O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to

  • boogieloo
    Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • DamianPDavis
    Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • ZoeThomas1204
    VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • s_reynolds808
    Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, England

    Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

  • EmmaEgbers
    Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • Primrose_Hikwax
    Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England

    @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

  • iLloyd_Sa
    لويد سا (@iLloyd_Sa) reported from Hillingdon, England

    @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

  • iLloyd_Sa
    لويد سا (@iLloyd_Sa) reported from Brentford, England

    @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

  • PandaEyesKirsty
    Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England

    @AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!

  • jackaarondavies
    Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • badblokebob
    Richard Nelson (@badblokebob) reported

    Been with @O2 as long as I've had a phone, but think I'm going to have to finally bite the bullet and switch. Their app/site is such a pain in the arse to use — it's a struggle to even log in, never mind change anything.

  • badblokebob
    Richard Nelson (@badblokebob) reported

    Been with @O2 as long as I've had a phone, but think I'm going to have to finally bite the bullet and switch. Their app/site is such a pain in the arse to use — it's a struggle to even log in, never mind change anything.

  • badblokebob
    Richard Nelson (@badblokebob) reported

    Been with @O2 as long as I've had a phone, but think I'm going to have to finally bite the bullet and switch. Their app/site is such a pain in the arse to use — it's a struggle to even log in, never mind change anything.

  • drinks_red_wine
    Sue (@drinks_red_wine) reported

    Great to see 4 years down the line @o2 still have network problems where I live. So glad I left this appalling company.

  • drinks_red_wine
    Sue (@drinks_red_wine) reported

    Great to see 4 years down the line @o2 still have network problems where I live. So glad I left this appalling company.

  • drinks_red_wine
    Sue (@drinks_red_wine) reported

    Great to see 4 years down the line @o2 still have network problems where I live. So glad I left this appalling company.

  • badblokebob
    Richard Nelson (@badblokebob) reported

    Been with @O2 as long as I've had a phone, but think I'm going to have to finally bite the bullet and switch. Their app/site is such a pain in the arse to use — it's a struggle to even log in, never mind change anything.

  • badblokebob
    Richard Nelson (@badblokebob) reported

    Been with @O2 as long as I've had a phone, but think I'm going to have to finally bite the bullet and switch. Their app/site is such a pain in the arse to use — it's a struggle to even log in, never mind change anything.

  • badblokebob
    Richard Nelson (@badblokebob) reported

    Been with @O2 as long as I've had a phone, but think I'm going to have to finally bite the bullet and switch. Their app/site is such a pain in the arse to use — it's a struggle to even log in, never mind change anything.

  • badblokebob
    Richard Nelson (@badblokebob) reported

    Been with @O2 as long as I've had a phone, but think I'm going to have to finally bite the bullet and switch. Their app/site is such a pain in the arse to use — it's a struggle to even log in, never mind change anything.