O2 Outage Report in Virginia Water, Surrey, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (31%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Maidenhead, Wembley, Uxbridge, Greenford, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Hounslow, Sandhurst, Ealing, Slough, Esher, and Pirbright.

City	Problem Type	Report Time
Maidenhead	Internet	1 day ago
Wembley	Internet	2 days ago
Uxbridge	Phone	6 days ago
Greenford	Phone	7 days ago
Guildford	Internet	10 days ago
Aldershot	Phone	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Nicky Sinclair PGA (@nickysinclair) reported 2 minutes ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  Liz Rose 💙 (@esrose2003) reported 2 minutes ago from Richmond, England

  @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

• 
  aamer habib (@aamer74) reported 5 minutes ago from Maidenhead, England

  @O2 @England My ba p2 priority codes for the cinema are not working

• 
  Iain Hunter (@musical_IH) reported 10 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

• 
  Sachin Kumar (@sachink0201) reported 14 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  George Gower (@GeorgeGower_) reported 15 minutes ago from Blackwater, England

  @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

• 
  Matthew Blair (@mblair35) reported 17 minutes ago from Kingston upon Thames, England

  @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

• 
  Jose Suarez (@SuarezFusters) reported 17 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  Jose Suarez (@SuarezFusters) reported 21 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Richard Morris (@richardmorrisuk) reported 23 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Jenna Christie (@Jenzy84) reported 28 minutes ago from Wokingham, England

  @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

• 
  Sarah cogley (@SarahScogley) reported 33 minutes ago from Bracknell, England

  @O2 your customer service is an absolute joke.

• 
  Jess (@MrsScreech) reported 35 minutes ago from Hillingdon, England

  @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

• 
  Sarah 🧡 (@MissusWebb) reported 35 minutes ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  Nick Shuttleworth (@nickshuttle) reported 41 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Steve Depeare (@depeare) reported 48 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  Ashley Leggett (@ashley_leggett) reported 48 minutes ago from Hounslow, England

  @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

• 
  Peter Gordon (@PGcomms) reported 48 minutes ago from Guildford, England

  @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

• 
  Sarah 🧡 (@MissusWebb) reported 57 minutes ago from Burnham, England

  @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

• 
  daisy (@daishughes) reported 60 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RaeRubyRae (@RaeRubyRaeK) reported 6 minutes ago

  @O2 All of a sudden because I tell you I’m leaving after nearly 35 years you actually want to fix a problem? Too little too late! 😤😤

• 
  Keith Grey (@RobertG40469468) reported 7 minutes ago

  No reply from @tescomobile or @o2 - says all you need to know when a solution is clear

• 
  RaeRubyRae (@RaeRubyRaeK) reported 8 minutes ago

  @O2 I went to my friends house to use her iPad & still the same, so it’s not my phone, not my broadband, iOS or anything else, it’s a YOU as in o2 are crap problem. After my current contract ends next year, which will mark THIRTY-FIVE years as an o2 customer I’ll be leaving! 😤

• 
  linzi (@_LinziM) reported 10 minutes ago

  @auriole_wells @O2 Hey I'm currently having the same problem, have you managed to sign in yet?

• 
  paul johnson (@welshmantom) reported 10 minutes ago

  @O2 Good luck with this. Probably unable to enter because the system crashes and throws you out or you can't get a mobile signal when outside to enter.

• 
  grapefruit&ambers (@Mrslostand837) reported 12 minutes ago

  @BarclaysUKHelp Barclay’s I made a payment this morning to @O2 they are saying i didn’t yet I proved it on my statement. Can you help me please

• 
  newwicket (@Newwicket) reported 12 minutes ago

  @O2 awful service once again. Moved to a new sim only deal as an existing customer and no service since Thursday and now you can’t perform security checks because I can’t access my old number. Ridiculous!!! What am I paying for?

• 
  Johnny Galuva (@JohnnyGaluva) reported 13 minutes ago

  The amount of SMS spam I receive on my GiffGaff iPhone these days is ridiculous. Several per day. You'd think @giffgaff and @O2 would have proper spam filters on their network.

• 
  Richard (@InfernalBore) reported 14 minutes ago

  Adding @O2 here since apparently none of the O2 or VMO2 business accounts are staffed any more. Help, please.

• 
  Bo Duddley (@VallaNils13872) reported 16 minutes ago

  @O2 Your app doesn’t work and I haven’t had coverage for three days the help desk doesn’t help you have the lowest customer satisfaction of any mobile company avoid at all costs