O2 outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Ruislip, Teddington, Brentford, Ascot, Farnborough, and Fleet.

City	Problem Type	Report Time
Ruislip	Phone	4 hours ago
Teddington	Phone	6 days ago
Brentford	Phone	20 days ago
Ascot	Internet	1 month ago
Farnborough	Phone	2 months ago
Farnborough	E-mail	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Chris sweet (@poundland_thor) reported 2 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Robert Balaam (@RobertBalaam) reported 4 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Kirsty Ann (@PandaEyesKirsty) reported 10 minutes ago from Maidenhead, England

  @AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 11 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Nate Rogers (@natejrogers) reported 12 minutes ago from Wokingham, England

  So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

• 
  Ben Marshall (@marshallb60) reported 13 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 23 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Bede Feltham 💙 (@bedefeltham) reported 25 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Astro Gyal 💦 (@Astr0Isha) reported 28 minutes ago from Brentford, England

  @O2 is down again ugh tell me something I don’t know

• 
  Verity Powell (@PowellVerity) reported 31 minutes ago from Spelthorne District, England

  @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

• 
  N I C K 🇿🇼 (@Nick_G6) reported 33 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 36 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Federica Parise (@cityposer) reported 41 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Primmy💁🏾 (@Primrose_Hikwax) reported 48 minutes ago from Slough, England

  @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

• 
  Jon-Lee Paul Butler (@JonLeePButler) reported 48 minutes ago from Fleet, England

  @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

• 
  Stephanie Bennett (@StephsBubble) reported 50 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 50 minutes ago from Southall, England

  @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

• 
  Bethany Hewitt (@bethanyxhewitt) reported 51 minutes ago from Bracknell, England

  Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

• 
  Sarah 🧡 (@MissusWebb) reported 53 minutes ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  Mia Johnston (@miajohnston1967) reported 56 minutes ago from Bracknell, England

  @O2 very poor customer services fuming is an understatement 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Judd (@Marooned_Sailor) reported 6 minutes ago

  @O2 Did some research and as suspected you never actually rolled mmwave out…. Feels like some false advertising @Ofcom what are you doing? Where are all the speeds promised 6 years ago… yet again a weak uk regulator in the pockets of those its supposed to be holding to account

• 
  jade needs to drink water (@CHECKEREDLESTER) reported 7 minutes ago

  @MaryxSSS @O2 it’s actually awful now if it wasn’t already before i didn’t think it could get any worse, miss the days of the free greggs hot drink and pizza every week 🥲 really got me through my uni days

• 
  Claire Wright (@CLAAccess) reported 8 minutes ago

  @O2 & @virginmedia making it as difficult as possible to settle the final bill on an account I have cancelled. App doesn't give me the option to pay. Calls go straight through to their Indian call centre. Absolutely appalling service from the worst phone company in the universe!

• 
  William Harford (@williampharford) reported 16 minutes ago

  @worstall @O2 @vodafone Maybe they'll help improve matters like they have with equity investments in local broadband...

• 
  Snow&Fairways (@IcyFairways) reported 17 minutes ago

  @TomTugendhat @O2 @EE Sane with three. Garbage.

• 
  Paz DLXV (@paz565) reported 17 minutes ago

  @O2 The whole 'customer service' provided by O2 in relation to this matter has been nothing short of appalling. As O2 is now associated with Virgin Media, I will be taking the earliest opportunity available to switch the services I have with them too.

• 
  Slevern (@Slevern00p) reported 19 minutes ago

  @O2 I’m having issues with your piss poor app.

• 
  Thom Watson (@thomwatson) reported 20 minutes ago

  @O2 @RealToffeeCelt No you’re wrong in Selby I’ve had to buy an EE virtual sim to put alongside my O2 because there’s barely any data signal. As soon as my O2 contract is up I’m off chaps. Have been with you 15 years almost and it’s become so much worse.

• 
  Mr H (@silestanix) reported 20 minutes ago

  @O2 I've got a formal complaint pending at the moment so I doubt online team could push it any further but appreciate you guys wanting to look into this, will DM you the complaint reference number. And yes, PAC code would be good too, will send my number in that same dm.

• 
  Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported 21 minutes ago

  Trying to pay off my contract early with @O2 so I can go to another company that doesn’t bleed me dry and they hit me with a limit of how much I can pay!! That’s a little rude 02 😩