O2 service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Maidenhead, Wembley, Uxbridge, Greenford, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Hounslow, Sandhurst, Ealing, Slough, and Esher.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	3 days ago
Maidenhead	Internet	7 days ago
Wembley	Internet	8 days ago
Uxbridge	Phone	12 days ago
Greenford	Phone	12 days ago
Guildford	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Joeachilles.com (@JoeAchilles) reported 3 minutes ago from Denham, England

  Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

• 
  Dré (@daktadre) reported 3 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  Robert Blevin (@RobertBlevin) reported 6 minutes ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• 
  Jade Sharp (@jadesharp1992) reported 16 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 18 minutes ago from Southall, England

  @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

• 
  Sarah Ward (@tiggsie) reported 24 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  James Vertigan (@jamesvertigan) reported 27 minutes ago from Ealing, England

  @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

• 
  Denis Field (@DenisField) reported 28 minutes ago from Richmond, England

  As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 31 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Bari Heer (@B_Heer84) reported 34 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 34 minutes ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  N I C K 🇿🇼 (@Nick_G6) reported 35 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Bec Osborne (@BecOz14) reported 36 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  sally (@sally290718) reported 36 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  James Vertigan (@jamesvertigan) reported 42 minutes ago from Ealing, England

  @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 49 minutes ago from Southall, England

  5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

• 
  Mia Johnston (@miajohnston1967) reported 53 minutes ago from Bracknell, England

  @O2 very poor customer services fuming is an understatement 😡

• 
  peter (@peter33266430) reported 53 minutes ago from Slough, England

  @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

• 
  Astro Gyal 💦 (@Astr0Isha) reported 56 minutes ago from Brentford, England

  @O2 is down again ugh tell me something I don’t know

• 
  Lyndall (@LyndallAnn) reported 59 minutes ago from Hounslow, England

  @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ant Nelson (@CorbyGoonerII) reported 6 minutes ago

  Dear @O2 how can it be the year 2022 and I can’t have a phone call last more than 60 seconds without my signal dropping out? Doesn’t matter where I am in the country, I’d get better signal on Neptune. You’re responsible for my high blood pressure! Complete shambles. 🚮

• 
  yourmaaad (@yourmaaad) reported 17 minutes ago

  @O2 absolute shambolic performance from 02 payment management team I’ve just received! Outrageous and i Will never ever renew my contract with them again

• 
  Nacy wallance (@NacyWallance) reported 17 minutes ago

  @pizzaaaqueeen @O2 There is a good chance of recovering your lost I was scammed twice and I will never get scammed again thanks to autospace cyber1 on Instagram I was able to get my refunds back

• 
  Julia (@Juledog21) reported 17 minutes ago

  @O2 just had a scam call pretending to be o2 asking how much I pay a month I just put the phone down. Number is 0203 369 0314.

• 
  Lisa Boyce (@mrslisaboyce) reported 18 minutes ago

  @O2 been cut off our U.K. phones after moving to PAYG because we moved to Cyprus can’t call anyone. Numbers won’t work. Need help urgently

• 
  SucreLollipop (@LollipopSucre) reported 25 minutes ago

  @O2 I have cancelled my DD and will stop paying till I get my refund of £125!! Your company is a joke and God knows when my current contract finishes, I am going back to EE! Never had an issue with them the over 10 years I was with them

• 
  SucreLollipop (@LollipopSucre) reported 26 minutes ago

  @O2 I only moved to O2 about 6 years ago coz the service was better at my place of work then. I work remote now so I will leave after my contract ends! Your company and fraud dept is an absolute joke!! Over 30 days to investigate fraud, after giving you all the evidence you

• 
  Magster's Musings 🧚🏻‍♂️ (@MagstersMusings) reported 29 minutes ago

  @O2 I’m in Italy but my phone won’t pick up a network so I can use a satnav - is it because I have sim only contract?

• 
  claire partington (@mrsparto) reported 30 minutes ago

  @O2 Why has the signal dropped in my area? Anyone else noticed difference over the last week or so?

• 
  Shannon Beckwith (@shannbeckwith) reported 35 minutes ago

  Absolutely disgusted by @O2 and the lack of customer service. Not only overcharging me £600+ whilst on holiday and then turning off my data, but then expecting me to pay £400 of it because they can’t “change a bill once it’s generated”. Be careful everyone! Ridiculous!!