O2 Outage Report in Virginia Water, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Virginia Water, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Virginia Water, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Maidenhead, Wembley, Uxbridge, Greenford, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Hounslow, Sandhurst, Ealing, Slough, and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 22 hours ago |
|
Maidenhead
|
Internet | 5 days ago |
|
Wembley
|
Internet | 6 days ago |
|
Uxbridge
|
Phone | 10 days ago |
|
Greenford
|
Phone | 11 days ago |
|
Guildford
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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david bryant (@ladidalimey) reported from Richmond, England@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Jacqueline de Rojas CBE (@JdR_Tech) reported from Taplow, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Hounslow, England@O2 Phone masts are down at my work and home so not good.
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Darren Boyle (@misterscoop) reported from Brentford, England@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, EnglandI will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Nate Rogers (@natejrogers) reported from Wokingham, EnglandSo my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Chris sweet (@poundland_thor) reported from Richmond, England@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Bede Feltham 💙 (@bedefeltham) reported from Esher, England@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Marcus (@Marcus_dd1) reported from Southall, England@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Tony Crean (@tony1945) reported from Richmond, England@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Debbie Haden (@DebsHaden) reported from Slough, England@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Castle (@Natccas82) reported@O2 anyone else have terrible experience with @O2 My partner has been with them years, recently taken out 4 new phone contracts and a watch, firstly signal is awful!! First bill came a different date than we were told in shop and each contract was £20 more than we were told
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vickster51 (@vickster51) reportedThe appalling treatment my elderly parents have had from @virginmedia @O2 for about a year, trying to fix a service fault on a mobile phone is disgraceful. They’re passed from 1 person to the next, none acting on previous info & then they’re told it’s their fault. I’m so angry.
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Angry Space Kitten (@AngrySkyKitten) reported@O2 I've already spoken to someone at O2 about this who suggested to "turn it on and off again". It's done nothing, i get these messages at inappropriate times at least once a week - maybe just look into your auto texts and fix that?
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Matt Puxty (@realmattpuxty) reported@o2 20 year customer with 4 lines being ignored. Emailing Lutz Schueler now. Cooking off period ends tomorrow. Please help.
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emma wing (@emstusimba) reported@DanSFC94 @O2 The telephone preference service does NOT WORK. Husband and I on the tps and still got spam call from other people
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Ian Judd (@Marooned_Sailor) reported@EnglandRugby @O2 The problem is that I don’t feel there is much argument about who is the England squad the best England qualified players on form etc were selected. So what has happened where they beat the all blacks in the autumn and now can’t beat Italy, Scotland or Ireland? It has to be coach
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Joshua Layfield (@jdontplayfield) reported@NMcooks @EnglandRugby @O2 So he can get hawked down and dragged again?
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Gaz Jones 🏴🇺🇦 (@gazlisemha) reported@O2 hold for 28 mins and then told you close at 8 call ball tomorrow!!!!! Your service is worse than shocking
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Kim (@elvirawynter) reported@O2 Since you've merged with Virgin Media, I can't actually access my mobile account information anymore. When I did try to transfer it over, it now says I don't have any products or services. How can I access the old login method?
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🏴☠️🏴🇬🇧 🇪🇪🛁 (@piratewilly) reported@EnglandRugby @O2 borethick rewarding failure!! typical of him to double down on poor performances with reward of another start!