O2 Outage Report in Virginia Water, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent O2 outage reports came from the following cities: London, Ealing, Southall, Hayes, Hounslow, Surbiton, Wembley, Camberley and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Ealing |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Debbie Haden
(@DebsHaden) reported
from
Slough, England
@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Iain Hunter
(@musical_IH) reported
from
Spelthorne District, England
@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Marcus
(@Marcus_dd1) reported
from
Southall, England
@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Bro
(@dbro25) reported
@O2 @goodthingsfdn If the had data to use , it wouldn’t benefit anyone because the service is so poor
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Pardeep Johal
(@UltimatePard) reported
@o2 your free mcdonalds code doesnt work today! 🥲
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Richard Moody
(@RMoody83) reported
@O2 odeon voucher codes are not working when trying to book for 20th December
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Tina S
(@RansackerPanda) reported
@O2 hi, I'm trying to add the £5.99 Disney+ extra from o2 Priority to my account but it just says 'Oops, there's been a problem Sorry, we can't show you this extra at the moment.' I'd like to add this before the offer expires at the end of this month please.
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ProBritannia 💜🤍💚🇬🇧
(@hannibalsmum) reported
@O2 There aren't any steps for this. It is a car phone and, as OAPs, we haven't been out in the car to use it for a while. Can you help or tell us what to do?
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SJS🏴🏴⚽️
(@SJS__UK) reported
@O2 worst customer service. Ever. Leaving o2 after 15 years because of this.
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James Robinson
(@jrob10001) reported
@O2 Actually why not just cancel it the week between Christmas Day and New Year's Day?
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claire ruddy
(@cruddy20) reported
Trying to get help with something from O2. Been in to store they can't help. Told to call 202 been on hold for 20minutes. Live chat isn't working. Any help available? @O2
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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PrincessSK26
(@Sk26Princess) reported
@O2 Rude replies to DMs asking for help and taking over 2 weeks to help with a simple request which is still unresolved.