O2 outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Farnborough, Fleet, Kingston upon Thames, Maidenhead, Wembley, Uxbridge, Greenford, and Guildford.

City	Problem Type	Report Time
Farnborough	Phone	5 days ago
Farnborough	E-mail	5 days ago
Fleet	Total Blackout	10 days ago
Kingston upon Thames	Internet	1 month ago
Kingston upon Thames	Wi-fi	1 month ago
Maidenhead	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  C (@ChatanG001) reported 36 seconds ago from Wokingham, England

  @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

• 
  Amalik799 (@Amalik7991) reported 58 seconds ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  sally (@sally290718) reported 6 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 8 minutes ago from Ealing, England

  @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 9 minutes ago from Southall, England

  @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

• 
  Nick Shuttleworth (@nickshuttle) reported 12 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  George Gower (@GeorgeGower_) reported 13 minutes ago from Blackwater, England

  @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

• 
  Sean Flatley (@Seanielondon) reported 15 minutes ago from Hounslow, England

  @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

• 
  N I C K 🇿🇼 (@Nick_G6) reported 21 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Debbie Haden (@DebsHaden) reported 26 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  💟 (@ShahlaaTahira) reported 27 minutes ago from Hillingdon, England

  If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

• 
  Marcus (@Marcus_dd1) reported 36 minutes ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

• 
  Jose Suarez (@SuarezFusters) reported 40 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Ben Marshall (@marshallb60) reported 42 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 43 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Robert Balaam (@RobertBalaam) reported 43 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  💟 (@ShahlaaTahira) reported 52 minutes ago from Hillingdon, England

  So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

• 
  Sarah 🧡 (@MissusWebb) reported 53 minutes ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  Liz Rose 😍 (@esrose2003) reported 54 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Steve Depeare (@depeare) reported 56 minutes ago from Ealing, England

  @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Paul Bonner (@RichardPaulBonn) reported 6 minutes ago

  @O2 Also your private message link doesn't work.

• 
  Hayley Laura (@LilHay) reported 8 minutes ago

  Stay away from @O2 prevented me from using my phone and data for a week. Done **** all to fix it and two replies in a week. Time to report them

• 
  Carole ☘️ (@SouthernCazza1) reported 10 minutes ago

  @O2 I've now received an email from you stating that you have disconnected my number as per my request. What request? I didn't request disconnection! Why would I? I've then rung your customer service from my neighbour's phone only to be told it could be 7-10days before resolution

• 
  ChainResolve (@Web3Resolve) reported 10 minutes ago

  @DBposer @O2 @virginmedia Hey, checking back in. Are you still having trouble with this?

• 
  Aaron S (@SillyAaronMan) reported 13 minutes ago

  @O2 No still not working

• 
  Northern Running Girl (@UKrunninggirl) reported 13 minutes ago

  @O2 I do wish you would notify customers when you are going to do 'work' that will completely remove any phone signal. 6 days and counting with no phone signal. 🙄

• 
  ally connor (@1980Ally1603) reported 14 minutes ago

  @O2 still no service after 3 days… call after call with no resolution. Really poor

• 
  Abs Shujah (@abs_1977) reported 20 minutes ago

  @O2 having issues with making payment online , no matter which browser , pc , phone, tablet or operating system , keep getting too many redirects error . Tried all remedies but no joy #o2 #o2redirects

• 
  L🍒 (@xlilyyrobinson) reported 22 minutes ago

  Really disappointed with the level of customer service I’ve received from @O2 recently. An issue O2 has acknowledged fault for still remains unresolved despite multiple calls, live chats, emails and more. I’ve completely lost confidence in O2 and just want a fair resolution. @O2

• 
  41andabullet Olivea (@4Olivea) reported 24 minutes ago

  @O2 Happens at your call centres in Mumbai daily. Stop tjem from selling. Or move call centres away from Mumbai. Its long been suspected data agents get their information from these call centres. And as you dont have an O2 official stationed permanently in Mumbai trust is an issue