O2 Outage Report in Virginia Water, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (31%)
-
Total Blackout (17%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent O2 outage reports came from the following cities: London, Dorking, Ealing, Hayes, Oxshott, Farnborough, Uxbridge, Feltham, Walton-on-Thames and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Dorking |
Internet | |
| Ealing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
-
George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
-
aamer habib
(@aamer74) reported
from
Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
-
Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
-
Marcus
(@Marcus_dd1) reported
from
Southall, England
@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
-
Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
-
Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
-
Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
-
Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
-
kelly marie sanders
(@KellyMSanders) reported
from
Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
-
Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
-
Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
-
Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
-
Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
-
Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
-
Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Hounslow, England
@O2 Phone masts are down at my work and home so not good.
-
Debbie Haden
(@DebsHaden) reported
from
Slough, England
@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
-
david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
-
Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
-
Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
-
Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe 🅴
(@ichopanimals) reported
Just Sort your **** out @o2 @apple I’m not upgrading to the new phone
-
laura
(@lauramckeown__) reported
@molly82267742 @O2 Oh wtf, they won’t even reply to me other than to say that the wait time on the website won’t be the same as my wait time!🥴 I’d rather cancel it now and just go somewhere else
-
Kelly Parish
(@kellyparish81) reported
@O2 @TheO2 WASTE of TIME & STOLE money from me all bcoz I sent 2 text messages which cost me over £4 they were V.RUDE, UNHELPFUL & down right DISGRACEFUL!! Had an operation Saturday& NEED this credit! NOT much 2 a multimillion £ company! Wot network do I go with now? LOYAL,NOmore
-
Grumpy Buggers
(@inbetweeters) reported
@Chrissyd27 @O2 Stock issues happen. I think a change @O2 could look at implementing is a live stock status when it comes to online sales though, in the same way most retailers do.
-
Alison D
(@alilouherts) reported
@O2 I’ve got a question about upgrading can you help please
-
Jim
(@JimR123) reported
@O2 After chatting with two separate reps at @O2 and being passed onto their respective managers, finally somebody actually attempted to fix it, but all of them said it can’t be done, so not holding out hope. Took hours of conversations. Will wait and see if it works. Disgusting.
-
D
(@KI55andTELL) reported
@O2 Yes that is where I got the info that the mast was faulty. "Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers are likely to be on the case already, and your service might come and go until we fix it."Been like this for 24 hrs now, where is engineer?
-
Oliver Blakeman
(@0liblakeman) reported
@O2 Just had a great gentleman "go outside of protocol" and get me a brand new replacement! Couldn't quite get his name, but absolutely fantastic service - apologies for getting a bit irrate, but you shouldn't receive a device worse than the one you sent! Thanks O2 - job done! 🙏🏻👍🏻
-
ChrissyD
(@Chrissyd27) reported
@inbetweeters @O2 We all in same boat it seems.. but completely lied to me, happy to let me start a new contract, but not happy to deliver phone when they said, I was told 2 weeks, its over 2 weeks now and customer services was useless, they said they didn't know, and u get no email updates at all
-
Martin Burke
(@martin_mbb) reported
@O2 what’s with the signal at the moment. Really poor wherever I go.