O2 outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Bracknell, Richmond, Hounslow, Ruislip, Teddington, Brentford, Ascot, and Farnborough.

City	Problem Type	Report Time
Bracknell	Phone	3 days ago
Richmond	Total Blackout	7 days ago
Hounslow	Internet	8 days ago
Ruislip	Phone	9 days ago
Teddington	Phone	15 days ago
Brentford	Phone	28 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 22 seconds ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Robert Balaam (@RobertBalaam) reported 2 minutes ago from Southall, England

  @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

• 
  N I C K 🇿🇼 (@Nick_G6) reported 12 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Joeachilles.com (@JoeAchilles) reported 14 minutes ago from Denham, England

  Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

• 
  Sarah cogley (@SarahScogley) reported 18 minutes ago from Bracknell, England

  @O2 your customer service is an absolute joke.

• 
  Katherine Stephens (@love_kittyket) reported 19 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 21 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Jeff Stevenson (@ukcomic) reported 21 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

• 
  Stephanie Addington (@AddingtonSteph) reported 27 minutes ago from Richmond, England

  .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

• 
  Jeetesh Luhar (@Indian_Thriller) reported 28 minutes ago from Iver Heath, England

  Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

• 
  Bec Osborne (@BecOz14) reported 31 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  peter (@peter33266430) reported 36 minutes ago from Slough, England

  @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

• 
  Chris sweet (@poundland_thor) reported 39 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Marcus (@Marcus_dd1) reported 40 minutes ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

• 
  m a r y (@maryhippychick) reported 44 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Primmy💁🏾 (@Primrose_Hikwax) reported 44 minutes ago from Slough, England

  @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

• 
  Bethany Hewitt (@bethanyxhewitt) reported 45 minutes ago from Bracknell, England

  Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

• 
  Robert Balaam (@RobertBalaam) reported 52 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Jodie De Vere (@boogieloo) reported 55 minutes ago from Southall, England

  @O2 I love @ O2 Customer Service

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 60 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zee Palmer (@zeeplamer) reported 9 minutes ago

  @MissNads22 @O2 @EE claim to be the best network, if not because I have a broadband at home, people would have thought I live up in the mountains and had to go outside to get a network 😭

• 
  Mitul Chauhan (@themoogler) reported 11 minutes ago

  @O2 My wife (an O2 customer for over 20 years) lost her phone a few days ago and has tried to replace it but "computer says no". You won't let her buy a new phone because verification is linked to her lost phone. She is stuck in a mad loop. Please help

• 
  donna williams (@DLWilliams1612) reported 14 minutes ago

  Is there anyway to submit a complaint to @O2 via email? Their online form doesn’t work and I don’t have hours to sit on the phone and go over something that I have already spend hours on the phone dealing with.

• 
  Natalie (@nataliebe90) reported 16 minutes ago

  @O2 hey o2 please can you help me with a problem

• 
  Steve Clarke Abolitionist (@roseouttheashes) reported 19 minutes ago

  @O2 Your customer service is atrocious. My phone is broken and i have said so several times and yet I still keep getting pointed to the mobile app. I just need to change my address so I can get my new phone sent to the right address

• 
  'h (@cfchayds) reported 20 minutes ago

  @O2 **** you and your scamming company

• 
  Matt Hancock (@ukmatt) reported 20 minutes ago

  @O2 enough is enough. Having been a customer since Cellnet days time has come to move all my connections. Your service is unusable in to many places.

• 
  Jayne (@Jayne_e_t) reported 21 minutes ago

  @O2 what is the issue with the signal around S62 area? It has been dropping constantly for months, it’s fixed for a day or 2 then goes ago. Today I have no signal at all. Again.

• 
  Ali Cotton (@AliCotton7) reported 21 minutes ago

  @EnglandRugby @O2 Wings will never get the ball with Freeman in the centre

• 
  Jack Meadows (@OwnerJMDesigns) reported 24 minutes ago

  How can anyone not feel like they in the stone age again when going to Challaborough Bay in Devon with at least like no signal in the area with @EE and @O2 mobile networks