O2 Outage Report in Virginia Water, Surrey, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Maidenhead, Wembley, Uxbridge, Greenford, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Hounslow, Sandhurst, Ealing, Slough, and Esher.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	1 day ago
Maidenhead	Internet	5 days ago
Wembley	Internet	6 days ago
Uxbridge	Phone	10 days ago
Greenford	Phone	11 days ago
Guildford	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Chris sweet (@poundland_thor) reported 9 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Liz Rose 😍 (@esrose2003) reported 9 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Verity Powell (@PowellVerity) reported 14 minutes ago from Spelthorne District, England

  @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

• 
  HeHymn ³⁰ (@brineferry) reported 16 minutes ago from Brentford, England

  @O2 are you broken

• 
  Verity Powell (@PowellVerity) reported 20 minutes ago from Spelthorne District, England

  @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 21 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Stephanie Addington (@AddingtonSteph) reported 22 minutes ago from Richmond, England

  .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

• 
  Liz Rose 😍 (@esrose2003) reported 23 minutes ago from Richmond, England

  @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 25 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Jacqueline de Rojas CBE (@JdR_Tech) reported 25 minutes ago from Taplow, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Tony Crean (@tony1945) reported 34 minutes ago from Richmond, England

  @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

• 
  Jeetesh Luhar (@Indian_Thriller) reported 35 minutes ago from Iver Heath, England

  Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

• 
  Liz Rose 😍 (@esrose2003) reported 36 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 38 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 50 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  Craig (@Rochdale_Cowboy) reported 54 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  C (@ChatanG001) reported 54 minutes ago from Wokingham, England

  @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

• 
  Chris sweet (@poundland_thor) reported 54 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 58 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Ghadeer Ahmed (@GhadeerAhmed96) reported 58 minutes ago from Ash, England

  Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Janna (@Janana58) reported 5 minutes ago

  @O2 still getting really poor service at 4g. I am paying for this and it’s been a week or more. Can you tell me when the problem will be fixed please?

• 
  Sara Millar (@SaraMillar6) reported 5 minutes ago

  @O2 Why can't I get a mobile data signal in my workplace in Glasgow City Centre? Service checker says a mast down but its been a long term issue and no issues outside?

• 
  Alex Hatton (@alexhatton22) reported 6 minutes ago

  @O2 I woke up this morning and I can’t view my mobile phone on the my O2 app, I have no signal, my number isn’t working, can’t make calls, can’t use mobile data. What is going on?

• 
  Sara Millar (@SaraMillar6) reported 11 minutes ago

  @O2 It's been ongoing for years, left o2 for this reason. Thought it would be fixed by now, obv not. No issues outside/calls/texts. Only inside Glasgow Central Station. Postcode G1 3TA

• 
  Benji✨🥂🍸 (@benji_suave) reported 11 minutes ago

  @O2 why is my connection so bad in my house

• 
  ★ K ★ (@MissModette) reported 12 minutes ago

  I reckon when I’ve got some money I’m going to sack @O2 off. Absolutely useless and not fit for purpose. Their 5G is beyond poor. It’s either @EE or @VodafoneUK for me.

• 
  nicole (@nicolewoood) reported 12 minutes ago

  anyone elses @O2 network/data been down for weeks now???

• 
  Emma Westwood (@dewks1983) reported 15 minutes ago

  @O2 how do I go about cancelling my contract a bit early due to awful mobile signal, no 5g/4g or very little data. I am stuck in only being able to use my mobile in my house connected to WiFi. This has been for 6 months or more now?!

• 
  Lou 🪶 (@louroll89ffs) reported 18 minutes ago

  @O2 useless, horrible customer service can’t wait to leave, nonsense

• 
  Steve (@TheMafiaMonkey) reported 20 minutes ago

  @O2 is there speed issues with 4g un ws7 area as I am only getting 0.3mb download and no upload. Rebooted phone etc no change