O2 outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Ruislip, Teddington, Brentford, Ascot, Farnborough, and Fleet.

City	Problem Type	Report Time
Ruislip	Phone	17 hours ago
Teddington	Phone	7 days ago
Brentford	Phone	20 days ago
Ascot	Internet	1 month ago
Farnborough	Phone	2 months ago
Farnborough	E-mail	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Avigazed (@Avigazed) reported 2 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Sarah cogley (@SarahScogley) reported 3 minutes ago from Bracknell, England

  @O2 your customer service is an absolute joke.

• 
  Astro Gyal 💦 (@Astr0Isha) reported 11 minutes ago from Brentford, England

  @O2 is down again ugh tell me something I don’t know

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 16 minutes ago from Ealing, England

  @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

• 
  Tony Crean (@tony1945) reported 17 minutes ago from Richmond, England

  @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

• 
  Nick Shuttleworth (@nickshuttle) reported 18 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Liz Rose 💙 (@esrose2003) reported 21 minutes ago from Richmond, England

  @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 21 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 22 minutes ago from Southall, England

  @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

• 
  Ann (@AnnKerridge) reported 23 minutes ago from Wokingham, England

  @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

• 
  Jenna Christie (@Jenzy84) reported 32 minutes ago from Wokingham, England

  @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

• 
  Lyndall (@LyndallAnn) reported 32 minutes ago from Ealing, England

  One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

• 
  Craig (@Rochdale_Cowboy) reported 32 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  m a r y (@maryhippychick) reported 33 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Nicky Sinclair PGA (@nickysinclair) reported 35 minutes ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  Bari Heer (@B_Heer84) reported 36 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Nate Rogers (@natejrogers) reported 43 minutes ago from Wokingham, England

  So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 44 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Vìncere. (@VictorJ1987) reported 49 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  C (@ChatanG001) reported 56 minutes ago from Wokingham, England

  @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Walker (@rickgwalker) reported 3 minutes ago

  @O2 hello. Can you please advise what your policy is for cancellation of contract when O2 has been unable to provide an acceptable level of service as might be expected under said contract?

• 
  Mr H (@silestanix) reported 5 minutes ago

  @O2 Why? Are you going to solve this issue today of me not being able to make phone calls here in the US?

• 
  Carswift (@Carswift) reported 8 minutes ago

  @TomTugendhat @O2 @EE So the Gov has to drop money from public infrastructure and fix the mess of private companies? And then these private companies will take the profit? hah

• 
  Mitch Hirsty (@mitchhirsty) reported 10 minutes ago

  @Chriswa19691781 @O2 That’s not the only thing that can’t be done with O2 at the moment! Are you able to pay your bills on the app or website? I’m not and quite a few others aren’t either. There is something broken on their end and no one is looking into it

• 
  RichardAngell (@Groundhopperno1) reported 10 minutes ago

  @O2 hi O2 can you help me with an issue on my account? 3 lines customer for over 20 years and I’m struggling to get the loyalty discount and also the local 5g mast has been out of action since December and I’ve been paying for an airtime contract that hasn’t given me a service

• 
  LoveASunset (@besdato) reported 15 minutes ago

  @O2 in the past month I’ve won two complimentary coffee from Greggs, but both times you haven’t sent a code to my email. Blue Mondays is not working!

• 
  Barbara Richardson (@Barbara25122320) reported 16 minutes ago

  @TomTugendhat @O2 @EE I’m in Dulwich too. Wasn’t it Boris and his cycling Czar who gave us cycle lanes and closed roads? What did your party do in government to improve mobile service?

• 
  Smoke 🇬🇧 🇺🇦 🇮🇱 (@London__Smoke) reported 18 minutes ago

  @AnythingRugbyy @EnglandRugby @O2 Shame it's not capped for Kenners though. Either way MS15 isn't the problem at all here. Tom Curry must be praying for death or the beach and Ford probably needs a break also.

• 
  Simon Denye (@simondenye) reported 21 minutes ago

  @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

• 
  Vinod SK (@vinzthinks) reported 21 minutes ago

  @TomTugendhat @O2 It is shameful , utterly irresponsible that UK has one of the worst quality of infrastructure.. across Europe , Asia , it is vastly superior including countries as India where usage is so high ..this has to be priority #1 especially as you throw down the drain money on HS2 etc