O2 outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Bracknell, Richmond, Hounslow, Ruislip, Teddington, Brentford, Ascot, and Farnborough.

City	Problem Type	Report Time
Bracknell	Phone	22 hours ago
Richmond	Total Blackout	5 days ago
Hounslow	Internet	6 days ago
Ruislip	Phone	7 days ago
Teddington	Phone	13 days ago
Brentford	Phone	26 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Robert Balaam (@RobertBalaam) reported 58 seconds ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Chris sweet (@poundland_thor) reported 8 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Jose Suarez (@SuarezFusters) reported 13 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 15 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Liz Rose 😍 (@esrose2003) reported 20 minutes ago from Richmond, England

  @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

• 
  Ross Brown (@RossBrown1_1) reported 21 minutes ago from Wokingham, England

  @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

• 
  hen (@henna_macarena) reported 25 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  Federica Parise (@cityposer) reported 25 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Darren Boyle (@misterscoop) reported 31 minutes ago from Brentford, England

  @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

• 
  Nicky Sinclair PGA (@nickysinclair) reported 33 minutes ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  Mary Faulkner (@MaryFaulkner68) reported 33 minutes ago from Wokingham, England

  @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

• 
  James Vertigan (@jamesvertigan) reported 33 minutes ago from Ealing, England

  @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

• 
  Sarah 🧡 (@MissusWebb) reported 36 minutes ago from Burnham, England

  @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 44 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  Liz Rose 😍 (@esrose2003) reported 47 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 47 minutes ago from Southall, England

  5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

• 
  peter (@peter33266430) reported 54 minutes ago from Slough, England

  @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 54 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

• 
  Verity Powell (@PowellVerity) reported 56 minutes ago from Spelthorne District, England

  @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

• 
  Eoghan (@owengmusic) reported 58 minutes ago from Bracknell, England

  @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tango&Cash (@TangoNcherry) reported 5 minutes ago

  @O2 hi I cannot use priority app. It doesn't login. Says there's a problem. I tried switching network and I uninstalled the app. Still doesn't work.

• 
  miniblob (@miniblob_dnr) reported 6 minutes ago

  @GitGrumpygit @LUDENClassics @O2 Amazed to hear that!!! In the South East, it's shocking!!! Motorways, Trainlines, Rural areas barely covered, if at all!!! Town centres seem to have way too little capacity so just unusable, if you get a signal!!! Not sure what sort of area O2 actually works in to be honest!!!

• 
  NorthBankScott (@Scott1250973265) reported 8 minutes ago

  @O2 is it common practice for your advisors to place you on mute Everytime you speak or just the last 4 people I’ve spoken to? Terrible service!!!!

• 
  p@olo™ (@chopmunky) reported 11 minutes ago

  @dbootsy @O2 My guess: **** all

• 
  R B (@RLBD1920) reported 12 minutes ago

  @O2 @JodieLivermore You haven’t responded to my message about this from this morning - this is obviously a uk wide issue

• 
  Mitch Hirsty (@mitchhirsty) reported 17 minutes ago

  @Chriswa19691781 @O2 That’s not the only thing that can’t be done with O2 at the moment! Are you able to pay your bills on the app or website? I’m not and quite a few others aren’t either. There is something broken on their end and no one is looking into it

• 
  Owen (@owencb) reported 19 minutes ago

  @O2 @creudegurb @o2es Why is your network coverage ****? Genuine question

• 
  Felicia Van Cartier (@feliciavcartier) reported 21 minutes ago

  Shame you have a **** network at home @o2. When are you actually going to do something about that???

• 
  RichardAngell (@Groundhopperno1) reported 22 minutes ago

  @O2 hi O2 can you help me with an issue on my account? 3 lines customer for over 20 years and I’m struggling to get the loyalty discount and also the local 5g mast has been out of action since December and I’ve been paying for an airtime contract that hasn’t given me a service

• 
  Scott Le Crass (@le_crass) reported 25 minutes ago

  Appalling service from @O2 - on phone for nearly an hour only to be cut off and not called back