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O2 outages and service status in Virginia Water, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Virginia Water, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
  • 25% E-mail (25%)
  • 25% Internet (25%)
  • 25% Total Blackout (25%)
  • 25% Phone (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Virginia Water, England

The most recent O2 outage reports came from the following cities: Ascot, Farnborough, Fleet, and Kingston upon Thames.

CityProblem TypeReport Time
Ascot Internet 18 days ago
Farnborough Phone 24 days ago
Farnborough E-mail 24 days ago
Fleet Total Blackout 29 days ago
Kingston upon Thames Internet 2 months ago
Kingston upon Thames Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • PandaEyesKirsty
    Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England

    @AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!

  • Si11y3gg
    Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • tobyd360
    Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

  • mblair35
    Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • LyndallAnn
    Lyndall (@LyndallAnn) reported from Hounslow, England

    @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

  • Indian_Thriller
    Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • AddingtonSteph
    Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • B_Heer84
    Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

  • Seanielondon
    Sean Flatley (@Seanielondon) reported from Hounslow, England

    @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

  • natejrogers
    Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • ShahlaaTahira
    💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • Amalik7991
    Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • esrose2003
    Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexSTower
    Alex S.Tower (@AlexSTower) reported

    @O2 A family member is a victim of PAC identity fraud, not one of your colleagues can help her, left her without a number, no access to any of apps such as shopping or online banking, instead giving the suspect full access without authorisation and impersonating us. Options?

  • grahamstyle
    Graham Style (@grahamstyle) reported

    @DavidJa51216245 @SkyNews @O2 O that glorious. I'm two months in and all I've had is lies from CS and no other help. They claim my account is unlocked but I can't even get through a simple credit check page. Maybe I'm just a month away for more terrible service

  • starryyarii
    ari ♡ twice london !! (@starryyarii) reported

    @O2 **** you

  • LoveMeLizzie10
    Lizzie Love (@LoveMeLizzie10) reported

    The new o2 Blue Mondays is absolute toss. Was bad enough when the prizes were 25% some random company, but now you don’t actually get anything @o2

  • oneyorkshiregay
    One Yorkshire gay (@oneyorkshiregay) reported

    @joecousins89 @Dan_Roberts21 @O2 FWIW it’s not so bad in the north. I’ve had decent signal in Sheffield, Manchester and Leeds recently

  • Emmysmummy83
    LeAnn Arrowsmith (@Emmysmummy83) reported

    @O2 @McDoogan83 Mine is broken too. I get the exact same message above

  • owencb
    Owen (@owencb) reported

    @O2 Can you just send me a new sim. I'm in touch with what seems like fake accounts. I don't need to login to my desktop. Just put a sim in the post. Ive already lost a day. It's 07789766581. I've paid you £100s for years. Just sort a brother out. It 8 Stephens Court, 82 Endwell Road London SE4 2DP. This is my l address. You probably have one in Hammersmith or Ealing or Earls Court. W6, Sw5, w5. West London post codes. I don't want to login on my laptop. Just mail me the sim? It's a piss of piss with Lebara

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @waynetuckwell It's still doing it @O2 the app, the web, it's broken. Youve been told when it does it, what happens, and so far, after 5 months youve done nothing to fix myO2. I've DMd I've rang I've emailed. Nothing

  • MissWhyOh
    Yeo (@MissWhyOh) reported

    @O2 after 20+ years I’m waiting for my number to port to another network. It’s been one thing after the other over the years - poor signal, poor service, the issue with the iPhone XR that you dragged out for months, and the very sneaky price increase

  • debskiandmonkey
    Debbie The Viking (@debskiandmonkey) reported

    @O2 your Blue Mondays page has been showing errors for me since 6am 😕