O2 Outage Report in Gerrards Cross, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: Ealing, St Albans, London, High Wycombe, Hemel Hempstead, Southall, Hayes, Hounslow, Wembley and Richmond.
| City | Problem Type | Report Time |
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| Phone | ||
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| Internet | ||
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| Internet | ||
| Phone |
Community Discussion
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O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets Might want to sort out the problems you’ve already created with your shit company before you sell more phones for more problems you’ll create. No wonder @O2 ****** you off
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets @gb62028 Got through to your sales team I one ring though. Quite obvious you don’t give a shit once you’ve flogged the phones. Long as the money is still coming in. No wonder @o2 ****** you off
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mike canham
(@canham_mike) reported
@O2 is there a network problem in HR4 today? Cannot get any service? Switched contracts yesterday, is that causing an issue?
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David Blair
(@DavidBlairFMM) reported
@O2 @virginmedia Why is no one at O2 customer services answering calls. Over an hour hanging on. Very poor.
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Kirsty Blackett
(@kaeblackett) reported
@O2 I’m sorry but your network is shocking. I would ring and complain but it’s a 45 min wait. I would complain on the app but chat isn’t working. These last 6 months nightmare. Today my phone not working cost me £200 and 3hrs! Joke of a network!!
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Darragh Golden
(@DarraghGolden) reported
@virginmedia @O2 Don't sign up to virgin media. They'll screw you over big time. Even if you're a long standing customer. Stay well clear.
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Alexa
(@lexi_1982) reported
@O2 why isn’t there ever any signal in Gl2 4lb area???? It’s 2021!!!! The whole of Quedgeley is a nightmare. Also @virginmedia WiFi sucks, great you’ve e paired with them 🙄
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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GrumpyAtLife
(@GrumpyAtLife) reported
@O2 @heartsfan1874 Exactly the same issue I'm having! No help what so ever from 02 after 3 days of trying. Virgin sorted their end out in 10mins via What's App Chat Bot!
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Startup Philosopher
(@Startupthoughtz) reported
Just had the worst customer experience of my life with @O2 1 hour to be told an account switch isn’t possible. The customer service rep was obscenely rude (Nancy), I thoroughly hope you stub your toe today.
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Amu
(@generaldoh) reported
@O2 you customer service is appalling and pathetic to say the least. 45 minutes waiting on a call to speak to someone. At one time I actually fell asleep and woke up to your music still playing in the background.
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Davies Tom
(@SeriousShortbrd) reported
Just changed to @O2 from ID Mobile, and I am so unimpressed with the signal quality. Will be using my 14 day cooling off period to leave unless it changes. Still have not had my number ported either after four days of waiting.