O2 Outage Report in Gerrards Cross, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: London, Slough, Ealing, St Albans, High Wycombe, Hemel Hempstead, Southall, Hayes, Hounslow, Wembley and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Slough |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Ealing |
Phone | |
| St Albans |
Phone |
Community Discussion
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O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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mark
(@PieFaceMark) reported
from
London Colney, England
@O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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A dollop of kindness
(@Pretty_Gorge) reported
from
London Colney, England
@O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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NAIJA BOI
(@MANLIKENAIJA) reported
from
London Colney, England
@O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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💜💚Care Campaign For The Vulnerable💚💜
(@CCTVinCare) reported
from
Gerrards Cross, England
@O2 amazing customer service experience on your 202 called MARCO. 🙏
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Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
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Jason MacKenzie
(@jasonmackenzie) reported
from
London Colney, England
Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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NAIJA BOI
(@MANLIKENAIJA) reported
from
London Colney, England
£105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER
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David Luxton
(@davidluxton99) reported
from
London Colney, England
Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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Cupcakejaney
(@Cupcakejaney1) reported
from
High Wycombe, England
.@O2 have been logged out of priority app by 9am despite being logged in at 8:45am, have requested a login code via the app 2hrs ago - nothing bar security alert text. Have been an O2 customer for over 10yrs & singularly unimpressed with this “priority Please resolve Thank you
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SnuggleBear
(@snuggle_bear1) reported
@jamesy_c1 @O2 What crap customer service, if they can't supply the one you ordered surely they supply an alternative rather than making you wait for weeks on end.
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Taylor
(@strouders92) reported
@O2 If I’ve signed up to another contract and been given a free 6 months of prime, is there a reason it keeps coming up with an error message? Is it because I’ve already got an account? I did cancel my prime but it still won’t let me activate it
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SUCHI
(@suchiahuja) reported
@O2 plenty of people in Manchester complaining about the service, all of them on O2. Pls sort it out.
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Matthew Kennedy
(@Matt8Sarah) reported
@O2 received fraud letters for 2 Contracts and your service team are utter useless. Cut off 3 times and no one wants to cancel these contracts. How do I cancel these any help........
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A_Y
(@A_Yofficial) reported
Wahgwan for @o2 is this the end of its supreme era because everyday there are technical issues and getting through to someone is damn near impossible.
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AdrianJohn1974
(@Adrianmarlow) reported
@O2 Iam a new customer I've only just ordered a new phone when you lot stole two lots of money from my bank account not one lot but two lots money I haven't even received anything yet not even had a delivery confirmation Disgusting ok
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nigel payne
(@nbpwba) reported
@O2 how can 5g be worse than 4g, b79 area is terrible
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Kate
(@k8ty11) reported
@O2 Lots of difficulty today witho2 nobody seems to care about customer service, answer phones , answer chats
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Jay
(@join4te) reported
@O2 Day 83 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Jorden Whiffin
(@MrsWhiffin) reported
@O2 Have you been that busy that it’s taken since the 17th January? The anxiety you are causing due to your fault is inexcusable, especially in the current financial climate. I expect a phone call like I was promised with a resolution today.