O2 Outage Report in Gerrards Cross, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: St Albans, London, High Wycombe, Hemel Hempstead, Southall, Hayes, Hounslow, Wembley, Richmond and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| High Wycombe |
Phone | |
| Hemel Hempstead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Ashley Leggett
(@ashley_leggett) reported
from
London Colney, England
@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Miss Wotless
(@misswotless1) reported
from
London Colney, England
Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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Daniel Appelquist
(@torgo) reported
from
London Colney, England
Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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A1NOS
(@a1_nos) reported
from
Hemel Hempstead, England
Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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UnhappyHoopla
(@Palouisea) reported
from
Shenley, England
@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Stephen ☘️🦁🐝
(@The_United_Lion) reported
from
Chesham Bois, England
Hey @O2 is there any way of claiming some money back as we’re into a second week of service disruption due to the works going on in HP5. I’ve had little to no text/voice access unless connected to my home (or public) WiFi for the best part of 5/6 days now.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cassandra.
(@cassandralwx) reported
@tamz_96 @O2 They don’t prioritise ****, they are rubbish
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G
(@ge_coe) reported
@O2 I have been chasing a refund for an Apple Watch from you for 6 weeks now, have spent multiple hours on the phone to your customer service waiting to get through to eventually be told it’s coming, which it never does. (1/2)
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RB
(@MsRochelleBB) reported
I want to understand what @O2 mean by priority because every time I join the que I NEVER get tickets!!!!!??? Is this what I pay my bill for?
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Martin
(@Martin80350014) reported
@O2 Why is it so difficult to contact a mobile phone company with a problem about my phone.
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LaLa19
(@la_la19) reported
@O2 I’m looking for help logging into the Priority app as a Virgin Media customer please? I’ve not been able to access it for days.
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໊
(@jaanemin) reported
fix ur o2 prio app @O2 😡😡😡
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lucy!✨🪩
(@bejeweledlarry) reported
oh my ******* GOD @O2 priority LOGGED ME OUT AND IS TAKING AGES TO SEND A CODE when i’m trying to get red hot chili peppers tickets and @Ticketmaster keeps removing me from the line when it’s my turn to choose seats??????????? **** both of y’all
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M&VPincher
(@MVpincher) reported
@virginmedia trying to get on @O2 priority website down. Partnership your both as bad as each other.
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Angie 💋
(@AngieeRose__) reported
YO I JUST WANT MY @chrisbrown TICKETS & the @o2 app is not working😭😭😭😭😭 send help
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TamzBaller⚽️💸
(@tamz_96) reported
@cassandralwx @O2 Bloody awful 😭😭