O2 outages and service status in Gerrards Cross, England

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gerrards Cross, England

The most recent O2 outage reports came from the following cities: Stanmore, Kingston upon Thames, High Wycombe, Maidenhead, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Bushey, St Albans, Hounslow, and Chesham.

City	Problem Type	Report Time
Stanmore	Total Blackout	6 days ago
Kingston upon Thames	Internet	7 days ago
High Wycombe	Phone	14 days ago
Kingston upon Thames	Wi-fi	15 days ago
High Wycombe	Internet	19 days ago
Maidenhead	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

• 
  Gary Webb (@garywebbTHFC) reported 3 minutes ago from St. Stephen, England

  1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

• 
  Verity Powell (@PowellVerity) reported 5 minutes ago from Spelthorne District, England

  @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

• 
  Nicky Sinclair PGA (@nickysinclair) reported 5 minutes ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  Iain Hunter (@musical_IH) reported 7 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

• 
  aamer habib (@aamer74) reported 11 minutes ago from Maidenhead, England

  @O2 @England My ba p2 priority codes for the cinema are not working

• 
  Steve Depeare (@depeare) reported 14 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  hen (@henna_macarena) reported 20 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  Stephanie Bennett (@StephsBubble) reported 21 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  A1NOS (@a1_nos) reported 22 minutes ago from Hemel Hempstead, England

  Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

• 
  Richard Morris (@richardmorrisuk) reported 25 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  John Webb (@JohnDWebb) reported 30 minutes ago from London Colney, England

  @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

• 
  Azhaar Ashraf (@azhaarashraf) reported 32 minutes ago from Kingston upon Thames, England

  @O2 Can you please help me as I can't send you a direct message

• 
  Chris Reed (@chris_reed) reported 35 minutes ago from Hillingdon, England

  @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

• 
  Josh (@JoshBates) reported 38 minutes ago from London Colney, England

  @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

• 
  Nick Shuttleworth (@nickshuttle) reported 40 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 45 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  Harry Robertson (@HarryRobertson5) reported 51 minutes ago from Bracknell, England

  @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

• 
  Debbie Haden (@DebsHaden) reported 52 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  Calvin Laurenson (@CalvinLaurenson) reported 54 minutes ago from London Colney, England

  @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 58 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  wendy devyea 🌸 (@Wendy_jDarling) reported 3 minutes ago

  @O2 please see DMs as this is urgent .a customer service agent has accidently disabled my sim

• 
  Julie Phee (@julie_phee61742) reported 4 minutes ago

  @O2 shocking on a phone for over 40mins to cancel contract. #noonehasaclue how to help

• 
  Next Chapter Tattoo (@NextChapterTat) reported 5 minutes ago

  @O2 Why are you no longer able to send away repairs from store? Weve been sent pillar to post.... store flat our refused to send away for repair. I think this may be a false advertising issue...website needs updating as it says differently.

• 
  AI Park (@AI_Park_GB) reported 7 minutes ago

  @O2 - trying to process an upgrade - 02 app keeps telling me to.. Won’t add new Pixel to basket, call Cust Servs..they can’t process..Raise a support ticket..nothing. Cust Servs tell me to visit store.. Store can’t process.. I feel Im being De-Mobiled’ - Is that a thing now?

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 13 minutes ago

  @O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££

• 
  Laurabarr40 (@laurabarr39) reported 13 minutes ago

  I’m sick of having hardly no signal and 4G doesn’t work properly! If nothing changes I’ll be cancelling my contact @O2 😡

• 
  Asa Cannell (@asacannell) reported 16 minutes ago

  @O2 why is the reception to abysmal in Norwich? And by ‘abysmal’ I mean non existent. Worst decision ever to renew my contract with you.

• 
  Michael “Mecha” Modelsky (@MikeModelsky) reported 21 minutes ago

  Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.

• 
  Random Bantem (@RBantem40390) reported 28 minutes ago

  @O2 hello are you have problems with charge to mobile billing? Mine has randomly stopped working

• 
  Dominic Hanley (@Dominiho7) reported 30 minutes ago

  Whatever works you did in the TN22 area has made your signal and service far worst @O2. Can't get 5G at all now and to add to that contract prices have jumped up £5. Failing the customer as always