O2

O2 Outage Report in Gerrards Cross, Buckinghamshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gerrards Cross, Buckinghamshire, England 11/25/2025 15:40

November 25: Problems at O2

O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gerrards Cross, Buckinghamshire, England

The most recent O2 outage reports came from the following cities: Wembley, London, Hemel Hempstead, Richmond, Hounslow, Southall, Ealing, Hayes, Uxbridge, Feltham and Chesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Total Blackout
United KingdomLondon Phone
United KingdomWembley Total Blackout
United KingdomLondon Phone
United KingdomHemel Hempstead Internet
United KingdomRichmond Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • jayblake_ Jay Blake (@jayblake_) reported from Marlow Bottom, England

    Dearest #02 @O2 I do wish all your customer service people were as helpful as the person I spoke to today. Sadly there were several trees killed in the printing of a years mobile bills, which I was told was required. Todays agent simply gave the info I needed in a 5 min call

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • PandaEyesKirsty Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England

    @AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!

  • n1spm Sean Meade (@n1spm) reported from High Wycombe, England

    Following a recent mobile roaming incident (connected to a Bosnian network 4.5km+ from Dubrovnik airport), it did make me wonder why phones don’t have tiered roaming settings e.g. within EY, outside EU etc @Apple @o2 #roaming

  • johnsheppard71 John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England

    @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

  • AikSaath Aik Saath (@AikSaath) reported from Slough, England

    @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • ItsMeEllisxD Ellis Brown (@ItsMeEllisxD) reported from London Colney, England

    @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

  • jackaarondavies Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • AndrewTRIrwin Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • Primrose_Hikwax Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England

    @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • Macgregor11 Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • timlimbim Tim Cawte (@timlimbim) reported from Maidenhead, England

    Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice

  • s_reynolds808 Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, England

    Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

  • B_Heer84 Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

  • tanfish38 Tanya Fisher (@tanfish38) reported from Chesham Bois, England

    3rd day with no signal @O2 🤬

  • DimitthriV Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • jmcomms Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hariderwisch Hari Derwisch (@hariderwisch) reported

    @O2 why do you have the “lines are unusually busy and there will be a long wait” announcement? It’s not unusual, it’s your modus operandi. The hold time is bad enough without you insulting my intelligence.

  • simonr555 Simon Richardson (@simonr555) reported

    @amyclement94 @O2 Signal is awful bloody everywhere and when you do get 5G it stops everything working!

  • deLaceyMusic de Lacey (@deLaceyMusic) reported

    @O2 The virtual assistance is not helpful at all, and keeps sending me the same answer. I just want to cancel my contract. I have been with you for over a decade. It shouldn't be this hard.

  • dg2642_david David Gandy (@dg2642_david) reported

    @philrandall @O2 The Office for National Statistics no longer regards RPI as an official measure of inflation. My broadband supplier doing the same BUT has recognised how difficult price increases are at this awful time of being British so have decided to give us a 3 months let off. Why can't @o2

  • BrianCol2021 Brian (@BrianCol2021) reported

    @O2 @VMO2News @virginmedia My o2 website down all day, been trying to log into my account after email announcing increase of charges April 2023 price of monthly will rise 13.4 (RPI) rate of inflation, plus an additional 3.9%. Its actually more than that my new charge is over 20%

  • HelenWatkin11 Helen Nash 🎷🐈‍⬛ (@HelenWatkin11) reported

    @o2 it’s impossible to get the odeon tickets through priority… first second they are supposed be online there is a problem with the app… keep trying but then they are ‘out of stock’ in one minute. Absolute scam.

  • MR_Counselling Matt Ridley (@MR_Counselling) reported

    @O2 Hi, please tell me why I must be put in a queue that is 1 hour long in order to cancel my contract? Only then to be hung up on?… who has a whole hour to wait in a phone queue? Is there another way please?

  • Syedofficial90 Sy Ahmed (@Syedofficial90) reported

    @O2 Can someone from customer service call me? I’ve been on the line for 45 minutes at a time for the past few days but no luck!!! Ridiculous!

  • NicholasFawcet5 Nicholas Fawcett (@NicholasFawcet5) reported

    @O2 Do not go anywhere near this company . Been on hold over an hr to cancel a sim, passed from pillar to post . 3rd day in a row I’ve tried to cancel this . Customer service is non existent

  • deLaceyMusic de Lacey (@deLaceyMusic) reported

    @O2 I need to cancel my phone contract, but your only option is to call. I now live in a different country. Please can I cancel a different way. And can you get back to my DM please? Thanks