O2 outages and service status in Gerrards Cross, England

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Gerrards Cross, England

The most recent O2 outage reports came from the following cities: High Wycombe, Kingston upon Thames, Maidenhead, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Bushey, St Albans, Hounslow, Chesham, Ealing, and Slough.

City	Problem Type	Report Time
High Wycombe	Phone	2 days ago
Kingston upon Thames	Wi-fi	3 days ago
High Wycombe	Internet	7 days ago
Maidenhead	Internet	7 days ago
Wembley	Internet	8 days ago
Hemel Hempstead	Internet	12 days ago

Community Discussion

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O2 Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

• 
  abena (@itsnadine_) reported 10 minutes ago from Harrow Weald, England

  @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

• 
  💟 (@ShahlaaTahira) reported 20 minutes ago from Hillingdon, England

  If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

• 
  Lil’Shaq👊🏻 (@shaqlockholmes) reported 24 minutes ago from Princes Risborough, England

  @CPWTweets Might want to sort out the problems you’ve already created with your shit company before you sell more phones for more problems you’ll create. No wonder @O2 ****** you off

• 
  m a r y (@maryhippychick) reported 28 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Samantha Blandy (@26samb) reported 29 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  Lil’Shaq👊🏻 (@shaqlockholmes) reported 31 minutes ago from Princes Risborough, England

  @CPWTweets @gb62028 Got through to your sales team I one ring though. Quite obvious you don’t give a shit once you’ve flogged the phones. Long as the money is still coming in. No wonder @o2 ****** you off

• 
  Alison Burns 💃🏻💋 (@AlisonBurnsy) reported 32 minutes ago from Borehamwood, England

  @O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£

• 
  Fine Chef Damilola🥰 (@bukachef) reported 38 minutes ago from Harrow Weald, England

  @O2 dm pls. I have a problem

• 
  Bethany Hewitt (@bethanyxhewitt) reported 39 minutes ago from Bracknell, England

  Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 39 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 40 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  Katherine Stephens (@love_kittyket) reported 46 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  m a r y (@maryhippychick) reported 46 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Eoghan (@owengmusic) reported 47 minutes ago from Bracknell, England

  @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

• 
  Conleth Kane (@ConlethKane) reported 47 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻 (@Ricardo_7united) reported 51 minutes ago from High Wycombe, England

  @sophdefoe92 I had that problem on @O2 but managed to sort it out

• 
  Pawlie (@Si11y3gg) reported 52 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Vìncere. (@VictorJ1987) reported 55 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Harry Robertson (@HarryRobertson5) reported 56 minutes ago from Bracknell, England

  @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 58 minutes ago from Kingston upon Thames, England

  @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carol Johns_TC (@cajjio) reported 7 minutes ago

  @O2 when are you going sort out the service in my area, been struggling for a couple of months, missed calls as no signal in the house, not even any 4g now. This is not acceptable! I am losing potential business.

• 
  Shelley white (@Shelleywhite41) reported 8 minutes ago

  @O2 absolutely shocking service and customer service from loyal customer! #sortitout

• 
  LindaJPemberton (@lindajpemberton) reported 8 minutes ago

  @O2 3 different customer advisors asking same questions, putting me on my new contract from today, charging me for old and new for this month! Seriously, 2 hours I won’t get back. Very poor!

• 
  RefornUK (@RefornUK) reported 9 minutes ago

  @O2 signal not reet in Newcastle tonight?

• 
  John Kicinski (@JohnKicinski3) reported 10 minutes ago

  @EE On people visiting my home in LE9 and mention bad signal it normally transpires they're on #EE. Only @O2 has sufficient coverage.

• 
  Siân Davies (@SianyD_02) reported 12 minutes ago

  @O2 Its not an issue with me, it's an issue with your network! Soon as you leave Hereford the signal is non existant for miles!

• 
  Andrew Flint (@AndrewFlint1985) reported 15 minutes ago

  @O2 Once again, no resolution as the same last time. No chance in hell will I go with O2 again. Customer service is terrible and the actual service with signal is terrible. Terrible all round really #o2

• 
  Leggo (@LeggoRapss) reported 15 minutes ago

  @O2 trying to change my address with you guys. My new build property isn't something that comes up on your app etc. Can you help asap please? Thanks

• 
  JK Ranting (@jodiekesterton) reported 16 minutes ago

  keeping customers on hold for an hour and then cutting the line is one way to hit those customer retention goals I guess… @O2

• 
  Ann Worrell (@annabellaroxs) reported 20 minutes ago

  @O2 saying all is OK when I check on your checker but I'm stuck on emergency calls only, can't make calls, texts etc can you please look into this and report. My father is on tesco and his is the same. Please acknowledge my tweet!!