O2 Outage Report in Gerrards Cross, Buckinghamshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 09: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: Hayes, London, Hemel Hempstead, Ealing, Uxbridge, Feltham and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Internet | |
| London |
Phone | |
| Hemel Hempstead |
Phone | |
| London |
Wi-fi | |
| Ealing |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Dave
(@stourdave) reported
from
London Colney, England
@O2 How did this shit happen
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Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Kingston upon Thames, England
Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Send News!☝🏾🇧🇧 #StopTheCoup 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
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Denis Field
(@DenisField) reported
from
Richmond, England
As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Jonathan Morris 📱📸
(@jmcomms) reported
from
London Colney, England
@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Ravi Dheer
(@RaviDheer) reported
from
London Colney, England
@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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Sean Meade
(@n1spm) reported
from
High Wycombe, England
Following a recent mobile roaming incident (connected to a Bosnian network 4.5km+ from Dubrovnik airport), it did make me wonder why phones don’t have tiered roaming settings e.g. within EY, outside EU etc @Apple @o2 #roaming
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Lyndall
(@LyndallAnn) reported
from
Hounslow, England
@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
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Kirsty Ann
(@PandaEyesKirsty) reported
from
Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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Andrew Irwin
(@AndrewTRIrwin) reported
from
London Colney, England
@EmmaShubrook @O2 Agreed. I have no signal at all
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Astro Gyal 💦
(@Astr0Isha) reported
from
Brentford, England
@O2 is down again ugh tell me something I don’t know
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Jonny Harris 🇬🇧
(@thespacedmonkey) reported
from
Ealing, England
Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
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#HellomynameisPaul
(@PaulWRamsay) reported
from
London Colney, England
Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Tanya Fisher
(@tanfish38) reported
from
Chesham Bois, England
3rd day with no signal @O2 🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cat
(@BatherineCryson) reported
@O2 your customer service is shocking. Impossible to just speak to someone. Sort it out.
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Howard Keane
(@codemonkey3350) reported
Anyone who is reading this do yourselves a favour and NEVER get a contract on @O2 they are absolutely the worse in terms of network, customer service, and service provider. They’ve been fobbing me off with excuses for nearly 2 months now.
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Christoph Mayr
(@grischdoff) reported
@O2 You sold me a faulty device, technician in the shop told me to contact customer service number about refund, yet when I call you either tell me to go online, tells me I’m due an upgrade (I’ve been with you for mere days!) or in one case cut me off after 25’ holding.
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Holli “gobby scientist” Carden
(@HolliCarden) reported
@virginmedia signal gone for 24 hours yet again. Cannot register this fault anywhere to be eligible for a refund! Service is atrocious as usual… still waiting for last refund to be credited. @O2 can you sort your new colleagues out?!?
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Howard Keane
(@codemonkey3350) reported
If @VodafoneUK help me out of this contract they’ll have another customer without question. The sooner I can leave @o2 without paying for the contract buyout - which I think is a liberty given I’ve never had what I’m paying for - the better.
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luke hampshire
(@1988Hampshire) reported
@O2 is the 4g network down at the moment as It’s not loading anything!
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Eduku
(@Yvesniamkey) reported
@O2 Customer service in SA is completely awful they activate a contract deal and keep charging... spent 4hours on the phone and nothing has ever been dealt with ! Everytime I call i have to keep repeating myself.... Can someone help?????
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Lorraine Brentnall
(@brainiac75) reported
from
Chestfield, England
@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
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Tina Kinsella
(@tina_kinsella) reported
from
Herne Bay, England
@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
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Vicki
(@vixylix) reported
@O2 So it’s took you all day yesterday and just now to reply, the morning of my sons birthday for when this phone was due and he now has no phone to open. Fantastic start. Can you confirm for any future problems with o2 I won’t ever be able to speak to a person to fix it?