O2 Outage Report in Gerrards Cross, Buckinghamshire, England

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Gerrards Cross, England

The most recent O2 outage reports came from the following cities: High Wycombe, Maidenhead, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Bushey, St Albans, Hounslow, Chesham, Ealing, Slough, and Kingston upon Thames.

City	Problem Type	Report Time
High Wycombe	Internet	2 days ago
Maidenhead	Internet	2 days ago
Wembley	Internet	3 days ago
Hemel Hempstead	Internet	6 days ago
Uxbridge	Phone	7 days ago
Greenford	Phone	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

• 
  Ben (@behu91) reported 10 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Sachin Kumar (@sachink0201) reported 15 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  Sarah 🧡 (@MissusWebb) reported 17 minutes ago from Burnham, England

  @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

• 
  Iain Hunter (@musical_IH) reported 18 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

• 
  Dave Hampton 🌍 (@carboncoach) reported 21 minutes ago from Marlow Bottom, England

  @O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!

• 
  aamer habib (@aamer74) reported 24 minutes ago from Maidenhead, England

  @O2 @England My ba p2 priority codes for the cinema are not working

• 
  Richard Morris (@richardmorrisuk) reported 35 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Woody (@Borehamwoodbine) reported 35 minutes ago from Borehamwood, England

  In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

• 
  Jess (@MrsScreech) reported 36 minutes ago from Hillingdon, England

  @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

• 
  david bryant (@ladidalimey) reported 38 minutes ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

• 
  Dave Hampton 🌍 (@carboncoach) reported 38 minutes ago from Marlow Bottom, England

  If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.

• 
  Sarah cogley (@SarahScogley) reported 38 minutes ago from Bracknell, England

  @O2 your customer service is an absolute joke.

• 
  Debbie Haden (@DebsHaden) reported 42 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  Jose Suarez (@SuarezFusters) reported 42 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  Jose Suarez (@SuarezFusters) reported 44 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Ashley Leggett (@ashley_leggett) reported 52 minutes ago from Hounslow, England

  @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

• 
  Matthew Blair (@mblair35) reported 53 minutes ago from Kingston upon Thames, England

  @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

• 
  Liz Rose 💙 (@esrose2003) reported 54 minutes ago from Richmond, England

  @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

• 
  Darren Boyle (@misterscoop) reported 59 minutes ago from Brentford, England

  @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

• 
  julie virgo (@julie_virgo1) reported 60 minutes ago from Croxley Green, England

  @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suzanna Jackson (@SuzannaJackson1) reported 6 minutes ago

  @O2 It seems impossible to ask for VAT invoices on my account “because I bought the phone at Carphone Warehouse”. This is nonsense, as you bill me. Constructive help please.

• 
  Andy Sexton (@Andybedfordblue) reported 7 minutes ago

  Swapped over from @ThreeUK because of poor signal quality and even worse customer service. Moved to @O2 and before I have even received my SIM card they have royally cocked up. @O2 customer service not one care given !!!!

• 
  Katelyn_perry_19 (@Katelynperry191) reported 8 minutes ago

  @O2 I’m getting annoyed I’ve had no service all day !! I can’t even get onto the o2 app I’ve turned my phone off I’m going mad !!!

• 
  danielle🌿 (@elle_41) reported 10 minutes ago

  @O2 Hello, I’ve just ordered a pay monthly sim only contract with you but I want to know if this has been confirmed so I can cancel my contract with EE. I have an email to say “you received my order. Your all set” does this mean it’s confirmed?

• 
  Grace Lynskey (@grace_andgrief) reported 10 minutes ago

  Hi @O2 is it possible to get anyone in your customer service team to help me or at least not cut me off every time I get through?

• 
  Emma (@Emma_Davey) reported 12 minutes ago

  Hi @O2 is there a way to contact your customer services with a complaint? Your online chat keeps saying there is no one available so I can’t even send an initial message.

• 
  Katie Pook ♔ (@kayteepook) reported 14 minutes ago

  @O2 hi my phone has been playing up since i paid my bill. Services were turned off but since switched back on its been intermittent help???

• 
  Kris (@KrisKo84pl) reported 20 minutes ago

  @VMO2News @virginmedia @O2 Hi guys, need your help. Switched to O2 and got Volt benefits with them, but still haven't heard from you re my broadband being upgraded as part of that deal.its nearly a month now.

• 
  micheal hatch (@boy_hatch) reported 23 minutes ago

  @O2 good afternoon, just a quick question if I was to take out a sim only contract as a new customer how long would I need to wait to upgrade to a device?

• 
  annie levy (@anniemakeup) reported 23 minutes ago

  Hi @O2 I can see you replying to tweets sent LONG after my tweet and DM, which is pretty high on the list of awful customer service, and my list of awful o2 customer service is rapidly growing. can you please reply to my DM urgently