O2 Outage Report in Gerrards Cross, Buckinghamshire, England

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Gerrards Cross, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, High Wycombe, Maidenhead, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Bushey, St Albans, Hounslow, Chesham, Ealing, and Slough.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	16 hours ago
High Wycombe	Internet	5 days ago
Maidenhead	Internet	5 days ago
Wembley	Internet	6 days ago
Hemel Hempstead	Internet	9 days ago
Uxbridge	Phone	10 days ago

Community Discussion

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O2 Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 56 seconds ago from Marlow Bottom, England

  Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

• 
  Craig (@Rochdale_Cowboy) reported 10 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  Stephanie Addington (@AddingtonSteph) reported 10 minutes ago from Richmond, England

  .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

• 
  Liz Rose 😍 (@esrose2003) reported 19 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

• 
  💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported 28 minutes ago from Gerrards Cross, England

  @O2 amazing customer service experience on your 202 called MARCO. 🙏

• 
  Matt Gauntlett (@MattGauntlett) reported 28 minutes ago from Watford, England

  @O2 I need help ASAP please

• 
  David Luxton (@davidluxton99) reported 31 minutes ago from London Colney, England

  Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

• 
  Daniel Appelquist (@torgo) reported 35 minutes ago from London Colney, England

  Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

• 
  Verity Powell (@PowellVerity) reported 35 minutes ago from Spelthorne District, England

  @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

• 
  Jason MacKenzie (@jasonmackenzie) reported 36 minutes ago from London Colney, England

  Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

• 
  Gary Webb (@garywebbTHFC) reported 38 minutes ago from St. Stephen, England

  2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

• 
  Verity Powell (@PowellVerity) reported 38 minutes ago from Spelthorne District, England

  @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

• 
  Gary Webb (@garywebbTHFC) reported 42 minutes ago from St. Stephen, England

  1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

• 
  Liz Rose 😍 (@esrose2003) reported 42 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Susan Catton (@susancatton1955) reported 44 minutes ago from Amersham, England

  @keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!

• 
  Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported 54 minutes ago from London Colney, England

  The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

• 
  Cupcakejaney (@Cupcakejaney1) reported 54 minutes ago from High Wycombe, England

  .@O2 have been logged out of priority app by 9am despite being logged in at 8:45am, have requested a login code via the app 2hrs ago - nothing bar security alert text. Have been an O2 customer for over 10yrs & singularly unimpressed with this “priority Please resolve Thank you

• 
  Liz Rose 😍 (@esrose2003) reported 55 minutes ago from Richmond, England

  @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

• 
  Ashley Leggett (@ashley_leggett) reported 56 minutes ago from London Colney, England

  @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

• 
  Jeetesh Luhar (@Indian_Thriller) reported 59 minutes ago from Iver Heath, England

  Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ric Lumb - Game artist/Illustrator #puttycad (@PuttyCAD) reported 6 minutes ago

  @O2 my wife is trying to use online chat. Is it broken? Just says busy but no indication of it if it’s even in a queue or anything?

• 
  Shev rennicks (@RennicksShev) reported 11 minutes ago

  @O2 what the hell is going on with your service in the DY8 postcode-it’s horrendous. I’ve been a customer of yours for over 20 years and I’ve never been so disappointed with your coverage and call quality! Please explain what is going on?

• 
  Ash (@AshScrivens) reported 13 minutes ago

  @ReissOmari @q3b @O2 So I found out that o2 and Vodafone work together to build each other’s networks and birmingham is a voda area under the agreement. So basically the o2 network isn’t even maintained by o2 in birmingham it’s Vodafone. I wonder which network they’re going look after the most..

• 
  Philippa (@philippac16) reported 15 minutes ago

  @O2 hello. If I cancel an extra, will I lose access immediately or after my next billing date? Thanks

• 
  Gheorghe Aurel (@oache4u) reported 19 minutes ago

  @O2 How do i return a order,need to mention im not a o2 customer and cannot log in the app to speak with a agent

• 
  Rob (@robuttley) reported 24 minutes ago

  Hi @O2 am UK customer in Germany for a few days, I believe my iPhone has changed network to o2-de, but I seem to be unable to send text messages. Is there something I need to do? Thanks

• 
  Billy Best (@billybest99) reported 24 minutes ago

  @O2 The issue I’m having is your service is getting worse by the day

• 
  peter (@peter33266430) reported 24 minutes ago

  @O2 two weeks and I’ll be with O2. I’ve had no trouble with him any other provider I’ve been with there a joke start a joke or a system of the app is a joke switches off at 9 o’clock think you’re stuck

• 
  vicky childs (@victoriachilds) reported 31 minutes ago

  @O2 I am suck to death of checking these steps here ! They make no difference at all! You have even told me in the past to use my WiFi ! Even though I have paid for your service that you arnt providing

• 
  peter (@peter33266430) reported 34 minutes ago

  @O2 O2 staff haven’t got a joke ain’t got a clue what they’re doing and then this was the aura conversation at 9 o’clock. What’s the point where are you supposed to get help from from Vodafone EE Lebara 3G