O2

O2 Outage Report in Gerrards Cross, Buckinghamshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gerrards Cross, Buckinghamshire, England 12/13/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gerrards Cross, Buckinghamshire, England

The most recent O2 outage reports came from the following cities: London, St Albans, Hayes, Hounslow, Wembley, Hemel Hempstead, Richmond, Southall, Ealing, Uxbridge and Feltham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSt Albans Phone
United KingdomLondon Total Blackout
United KingdomHayes Internet

Community Discussion

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O2 Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • itsnadine_ abena (@itsnadine_) reported from Harrow Weald, England

    @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • 26samb Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • Ricardo_7united 🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻 (@Ricardo_7united) reported from High Wycombe, England

    @sophdefoe92 I had that problem on @O2 but managed to sort it out

  • AlisonBurnsy Alison Burns 💃🏻💋 (@AlisonBurnsy) reported from Borehamwood, England

    @O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • paulhayward200 Paul (@paulhayward200) reported

    @O2 I received a call from O2 today. Great I thought it would be in response to my complaint to OFCOM. But no they were trying to sell me more stuff oh their unusable network . 😡 Only O2 could be so incompetent to try and sell stuff when their network is so CR%P.

  • BoycottLaura Laura Boycott (@BoycottLaura) reported

    @O2 I am still waiting on a response to what you're going to do regarding your appalling service!!! I should not be chasing you for a response!!!

  • ripinmypants Ryan Davies (@ripinmypants) reported

    @O2 please stop sending me surveys I give pretty Much all your services and customer service a 1 on a good day .. cheers

  • Ciaramorganx1 Ciaramorganx (@Ciaramorganx1) reported

    @O2 If I don't get a response soon, I'll be putting in an ofcom complaint against o2.

  • Temi_Modelle Temi👑🇳🇬 (@Temi_Modelle) reported

    @O2 why is no one ever available to chat in the app? For the last 2 days apparently all the agents have been busy. Can someone here help me instead, it’s not even that hard tbh

  • DeclanP77284503 Declan Phillips (@DeclanP77284503) reported

    @O2 im really struggling with phone signal at the minute around Shropshire and north wales? Is there anything you can do to help me? It shows I’ve got 4g but never loads anything and it’s been happening for weeks! Please help!

  • DarrylSparey Darryl Sparey 📈 (@DarrylSparey) reported

    Seriously, @o2, can you PLEASE tell me when you’ll fix this 2FA text message problem. It’s so intermittent, and I’ve got so many different systems that rely on 2FA… when will this be fixed by? Thanks in advance.

  • Twitch_Aku_X Aku_X (@Twitch_Aku_X) reported

    Why do companies like @O2 make it so difficult to complain it's ******* enraging when I just want to make a basic complaint about the fact you guys don't have @oneplus phones on offer, it's a damn disgrace

  • martydrury martydrury (@martydrury) reported

    @O2 Hi. You claim I can’t get Volt benefits as virgin media isn’t available at my address. Virgin has supplied my broadband, TV and phone for over a decade. Would appreciate help with this.

  • NikFreeman1 Nik Freeman (@NikFreeman1) reported

    @O2 Can I please raise an official complaint regarding you not responding to the chat function in the Myo2 app since the 30th of March. Next step is @Ofcom and porting all my connections to another provider