O2 Outage Report in Gerrards Cross, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: Ealing, St Albans, London, High Wycombe, Hemel Hempstead, Southall, Hayes, Hounslow, Wembley and Richmond.
| City | Problem Type | Report Time |
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| Phone | ||
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| Internet | ||
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| Internet | ||
| Phone |
Community Discussion
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O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
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Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Harrison
(@bigpete1973) reported
@O2 how embarrassing for you. Unable to cope with priority demand for Peter kaye. 24 hours too late you are back up and all the tickets have been sold to the poxy Three network. I’ve just handed in my notice and joined them. At least they can organise drinks at a brewery.
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Chris brailsford
(@cbrailsford82) reported
@O2 1st time using o2 priority & what a load of s***e. You said tickets were being sold yet the app & website wouldn't load at all. I tried from 10am yesterday morning. It's another gimic to get people to buy from your company but then like the mobile and TV service its not reliable.
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Sandra Stephenson
(@SandraS11199647) reported
@O2 @peterkay_co_uk How can every venue be sold out when your website was down all day yesterday?, such a shame we just renewed our contracts with O2, we will in the future be going else where.
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Craig
(@freddohead) reported
@O2 I downloaded Priority specifically for Peter Kay tickets. Yesterday the app crashed, today they're no longer available. Wasted far too much time trying with your pointless app. 😤😥 Never again!
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vishal singla
(@vishalsingla12) reported
@O2 Gregg's offer not working today.pls help
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Vicky A
(@tweetvica) reported
@O2 How is that possible?! They can’t have sold through priority? I can’t see 1 single o2 customer who got through! This has totally backfired I’m switching this was the icing on the cake of always having AWFUL SIGNAL! Perhaps you just let new Virgin customers get through
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Gary Laing
(@gslaing) reported
@O2 HOW! the website has been down all day, have your corporate clients got in through the VIP lane? obvious that your real customers are not your Priority #o2 #peterkaytickets #peterkay
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Andrew Macarthur🏴👊
(@andymac1341) reported
@O2 24hrs later and the priority app still isn’t working and now you’ve sold out somehow- absolute rubbish service , other providers can offer a more reliable service for my devices at a cheaper price .
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Rob Sharp
(@razorwire00) reported
@O2 You're a joke. An ISP that can't host a web server and have absolutely no systems in place to stop bots from bulk buying tickets. Absolutely disgusting. Your priority tickets are now on sale via third party sellers at astronomical prices. Absolute **** show
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NatashaFayeHunt
(@natashafayehunt) reported
@O2 so there was a glitch when buying Peter Kay tickets where anyone could go onto gigs and tours and just tweak the URL. This meant o2 customers went without? What are you going to do to resolve this? Total fail on your part… what’s the point in having o2 priority 🫠