O2

O2 Outage Report in Gerrards Cross, Buckinghamshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gerrards Cross, Buckinghamshire, England 01/16/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Gerrards Cross, Buckinghamshire, England

The most recent O2 outage reports came from the following cities: London, Ealing, St Albans, High Wycombe, Hemel Hempstead, Southall, Hayes, Hounslow, Wembley and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomEaling Phone
United KingdomSt Albans Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • MattGauntlett Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

  • CCTVinCare 💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England

    @O2 amazing customer service experience on your 202 called MARCO. 🙏

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Marlow Bottom, England

    Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

  • davidluxton99 David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • torgo Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • AddingtonSteph Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • Cupcakejaney1 Cupcakejaney (@Cupcakejaney1) reported from High Wycombe, England

    .@O2 have been logged out of priority app by 9am despite being logged in at 8:45am, have requested a login code via the app 2hrs ago - nothing bar security alert text. Have been an O2 customer for over 10yrs & singularly unimpressed with this “priority Please resolve Thank you

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • susancatton1955 Susan Catton (@susancatton1955) reported from Amersham, England

    @keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • lordshaun_ Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Handsintheruck1 HandsintheRuck (@Handsintheruck1) reported

    @John71381259 @EnglandRugby @O2 Worst player on the pitch today. Great career but well past his use by date. Slow inaccurate service and shocking kicking game. Ben Spencer is the best option when fit.

  • Adam_Tate1 Adam Tate (@Adam_Tate1) reported

    'Do you need any accessories?', 'this is how the contract works', 'thank you'. One of the two 'assisting' me did not even speak to me. If this had been my first interaction with @O2 then I definitely would not have become a new customer. #o2 #poorcustomerservice

  • jacwhitmo1 jac whitmee (@jacwhitmo1) reported

    @O2 why are you penalising current customers over data, but you will offer (for the same money) unlimited data. Thanks o2 for bending me over but someone that signs up today or not just buys a sim gets a better deal customer service 10/10. After 8 years+ thank you.

  • IestAth Ath Iest (@IestAth) reported

    @O2 Can you have someone who speaks English email me? I’ve been trying for 3 days to sort out a billing problem on your end and I’m getting nowhere through the in app chat. It’s getting ridiculous now.

  • Adam_Tate1 Adam Tate (@Adam_Tate1) reported

    So, went to collect my new phone (Samsung S22) from @O2 Highcross Leicester. What horrendous customer service, it took 20 minutes to be served, handed over my collection reference email, not once did I get 'how are you?', 'Can I help?', 'Do you need help with setup?',

  • voice_ex The Voice (@voice_ex) reported

    @o2 you must be having a bad day no 5g in Wolverton when there always has been and only 3 bars on 4g

  • alexgoodman101 Alex Goodman (@alexgoodman101) reported

    The worst experience from @O2 of my life. Can’t receive calls or texts after port last week. No one able to resolve after phoning every day. Can’t even leave to go back to EE as pac codes can only be texted (which I’m not receiving). Feel trapped and no one taking ownership:(

  • regency31 rachel green 🕷 (@regency31) reported

    @O2 @peterkay_co_uk Bought tickets the last time only to be let down not again

  • ironfoxuk Jonathan (@ironfoxuk) reported

    @O2 @peterkay_co_uk Is your priority app down?? Nothing is loading!

  • mthepalacefan Emma Norton (@mthepalacefan) reported

    @O2 how many more months til you fix my phone signal? Once again, after a couple of days working, it is offline. No compensation, no service. Can't even call you to complain. Awful