O2 Outage Report in Gerrards Cross, Buckinghamshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: Hayes, London, Hounslow, Wembley, Hemel Hempstead, Richmond, Southall, Ealing, Uxbridge and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Internet | |
| London |
Phone | |
| Hounslow |
Internet | |
| London |
||
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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pondlife twit
(@pondlifetwit) reported
@NadineDorries @virginmedia @O2 Are you stupid, or do you think we are stupid? Serious question.
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Sazzler
(@PepperCat2005) reported
Is anyone else having signal / no service issues with @O2 tried everything suggested on their website. Nothing is working. Service status suggests no problems, but the downdetector website does. Anyone any ideas? Contacting customer services from a landline is taking too long
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Forty-Nine Sea Horses
(@GiveUpTheJosh) reported
@O2 Can i ask who i'm talking to? You're very rude.
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john storey
(@johnstorey71) reported
@RachelSweeneyNE @O2 Always nice when they are getting commission. Wait till you have issues. You will then see how shite they are.
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Paris Preeeerb
(@ValentineMick) reported
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Rachel Delooze
(@Rachel_Delooze) reported
@O2 Every time I try to start a chat with someone to help me in the app it says no one is available! Please help
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suckmyleftone
(@MadAboutAFC) reported
@markenello @virginmedia @O2 Same message in the end to me, advisor telling me email says something it doesn’t. Asking me to pay more for a service so poor their advisors don’t even know what’s in the email? And they wonder why so many people aren’t happy with the price increase
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Hollie Walters
(@nailbird06) reported
@virginmedia Just joined as a new customer, 3 bad experiences already! Should have stayed with O2!! @O2 just want to speak to a manager to resolve the issue!!!
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Forty-Nine Sea Horses
(@GiveUpTheJosh) reported
@O2 Just called it... its asking me ehat the answer is to my security question. Only problem is, its not telling me what the question is.
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djsx_dj
(@djsx_dj) reported
@RachelSweeneyNE @O2 Yer there not the best I changed form O2 as they contracted me I went from personal to business still on O2 and all the haste I got was unreal apparently I broke my terms and conditions Really it was a proper setup I would never recommend O2 to anyone !!!