O2 Outage Report in Gerrards Cross, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: London, Hounslow, Wembley, Hemel Hempstead, Richmond, Southall, Ealing, Hayes, Uxbridge and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hounslow |
Internet | |
| London |
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| London |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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A1NOS
(@a1_nos) reported
from
Hemel Hempstead, England
Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Daniel Appelquist
(@torgo) reported
from
London Colney, England
Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Matt Gauntlett
(@MattGauntlett) reported
from
Watford, England
@O2 I need help ASAP please
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Stephen ☘️🦁🐝
(@The_United_Lion) reported
from
Chesham Bois, England
Hey @O2 is there any way of claiming some money back as we’re into a second week of service disruption due to the works going on in HP5. I’ve had little to no text/voice access unless connected to my home (or public) WiFi for the best part of 5/6 days now.
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Miss Wotless
(@misswotless1) reported
from
London Colney, England
Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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UnhappyHoopla
(@Palouisea) reported
from
Shenley, England
@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Ashley Leggett
(@ashley_leggett) reported
from
London Colney, England
@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jj
(@JustinJamesDJ) reported
Just changed my sim only contract with @O2 (20+ year customer) & if my maths are correct with their £2.50 every year increase which wasn’t mentioned in ten years my sim only contract will be over £60p/m. Always read them T&Cs in the email 🙃 Madness.
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Jj
(@JustinJamesDJ) reported
Just changed my sim only contract with @O2 (20+ year customer) & if my maths are correct with their £2.50 every year increase which wasn’t mentioned in ten years my sim only contract will be over £60p/m. Always read them T&Cs in the email 🙃 Madness.
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
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Jj
(@JustinJamesDJ) reported
Just changed my sim only contract with @O2 (20+ year customer) & if my maths are correct with their £2.50 every year increase which wasn’t mentioned in ten years my sim only contract will be over £60p/m. Always read them T&Cs in the email 🙃 Madness.
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DJ lee crank
(@leecrank) reported
@MartinSLewis @O2 Martin I called @O2 to wave my right to either move my network or get a better deal as I would have had the 40% increase. However o2 have made a huge blunder and I now have legal notices from them ! HELP ME PLEASE!!
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DJ lee crank
(@leecrank) reported
@MartinSLewis @O2 Martin I called @O2 to wave my right to either move my network or get a better deal as I would have had the 40% increase. However o2 have made a huge blunder and I now have legal notices from them ! HELP ME PLEASE!!
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Jj
(@JustinJamesDJ) reported
Just changed my sim only contract with @O2 (20+ year customer) & if my maths are correct with their £2.50 every year increase which wasn’t mentioned in ten years my sim only contract will be over £60p/m. Always read them T&Cs in the email 🙃 Madness.
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DJ lee crank
(@leecrank) reported
@MartinSLewis @O2 Martin I called @O2 to wave my right to either move my network or get a better deal as I would have had the 40% increase. However o2 have made a huge blunder and I now have legal notices from them ! HELP ME PLEASE!!
-
Jj
(@JustinJamesDJ) reported
Just changed my sim only contract with @O2 (20+ year customer) & if my maths are correct with their £2.50 every year increase which wasn’t mentioned in ten years my sim only contract will be over £60p/m. Always read them T&Cs in the email 🙃 Madness.
-
Jj
(@JustinJamesDJ) reported
Just changed my sim only contract with @O2 (20+ year customer) & if my maths are correct with their £2.50 every year increase which wasn’t mentioned in ten years my sim only contract will be over £60p/m. Always read them T&Cs in the email 🙃 Madness.