O2 Outage Report in Gerrards Cross, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: London, Hemel Hempstead, Richmond, Hounslow, Southall, Ealing, Hayes, Uxbridge, Feltham and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hemel Hempstead |
Internet | |
| Richmond |
Phone | |
| London |
Internet | |
| Hounslow |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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mark
(@PieFaceMark) reported
from
London Colney, England
@O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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Susan Catton
(@susancatton1955) reported
from
Amersham, England
@keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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David Luxton
(@davidluxton99) reported
from
London Colney, England
Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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NAIJA BOI
(@MANLIKENAIJA) reported
from
London Colney, England
£105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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A dollop of kindness
(@Pretty_Gorge) reported
from
London Colney, England
@O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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💜💚Care Campaign For The Vulnerable💚💜
(@CCTVinCare) reported
from
Gerrards Cross, England
@O2 amazing customer service experience on your 202 called MARCO. 🙏
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NAIJA BOI
(@MANLIKENAIJA) reported
from
London Colney, England
@O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN
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Cupcakejaney
(@Cupcakejaney1) reported
from
High Wycombe, England
.@O2 have been logged out of priority app by 9am despite being logged in at 8:45am, have requested a login code via the app 2hrs ago - nothing bar security alert text. Have been an O2 customer for over 10yrs & singularly unimpressed with this “priority Please resolve Thank you
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Jason MacKenzie
(@jasonmackenzie) reported
from
London Colney, England
Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jerk Spice Rico🇯🇲🇬🇩
(@JerkSpice3) reported
@O2 customer service is disgraceful. Being passed back and forth because their staff are working from home and can get away without dealing with customer issues
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Lotte e-hobbins
(@Lotte_eh) reported
@virginmedia @O2 Trying for days to get someone to assist with our business account, no one has come back to me. One of your routers is down and before that the wifi keeps crashing. Desperately need to get everyone back online but I just need someone to answer me
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nick kendall
(@Kendall100Nick) reported
@virginmedia @O2 I've been a victim of Virgin Media & a customer of O2 for ten years. If O2 tripped on the kerb crossing the road, I'd take them to Costa for a coffee, & find a plaster for their knee. I wouldn't piss on Virgin if it were on fire; the most morally questionable high street brand.
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Chris Hooper
(@TophHooperton) reported
If the @virginmedia and @O2 merger means continuous connection (5G pick up when broadband goes down) I will salivate.
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Maverick Kaizer
(@Maverickaizer) reported
@MisterMunkie @O2 @virginmedia I’ve been O2 since the BT Cellnet era. I have never used VM, as there has always been a question mark about them. I feel this merger will mostly benefit VM… just my opinion.
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Steve Milligan
(@Stevemills76) reported
@O2 @virginmedia I’ll be leaving on next contract renewal then, virgin media are the worst for customer service! I’d rather pull my face off and wipe my arse on it!
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Rosie
(@rosiedoes) reported
@O2 @Georginamaydunk That's a **** answer. What does it mean long-term?
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themacraecase
(@themacraecase) reported
@O2 @virginmedia Virgin are terrible. Really terrible. Really, really terrible.
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Rosie
(@rosiedoes) reported
Why ******** @O2 would partner with abject scumbags and career incompetents @virginmedia, **** only knows, but I'll be leaving. There is no bargepole long enough...
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Louise Murray 💙
(@Willowstorm247) reported
@Kendall100Nick @virginmedia @O2 100% agreed Nick. Virgin Media phone slammed me (deliberately took over my call package from BT - only had BB with VM). When I realised VM customer services were utterly awful & mocking. Had to leave it due to a bereavement, but will never use them. Least BT apologised!