O2 Outage Report in Gerrards Cross, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: St Albans, London, Hayes, Hounslow, Wembley, Hemel Hempstead, Richmond, Southall, Ealing, Uxbridge and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Phone | |
| London |
Total Blackout | |
| Hayes |
Internet | |
| London |
Phone | |
| Hounslow |
Internet | |
| London |
Community Discussion
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O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets @gb62028 Got through to your sales team I one ring though. Quite obvious you don’t give a shit once you’ve flogged the phones. Long as the money is still coming in. No wonder @o2 ****** you off
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets Might want to sort out the problems you’ve already created with your shit company before you sell more phones for more problems you’ll create. No wonder @O2 ****** you off
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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i'm bizl
(@bizl) reported
@O2 This is really poor customer service @o2 No one has cared enough to find out which order this may be referring to.
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nic
(@nicferrier) reported
UK Network Providers really covering themselves in glory. @VodafoneUK are so bad they've broken my connectivity rather than fix it. "Have you tried pressing the reset button"? AFTER nearly 2 hours talking to them. @ee capped at 600Gb. @O2 also capped at 600Gb apparently.
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Sabreen
(@sabreenahsan) reported
Just had the most unpleasant experience with an @O2 caller. I always make sure to be polite & pleasant with cold callers, as I know what it's like - but today, I picked up to an impatient, unhelpful, and rude staff member. Glad my contract is up next month, as this put me off.
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mrs Sch 🇩🇪🇪🇺
(@VicSchoen) reported
@O2 I'd have thought, with the folding screen being a new innovation, and clearly not well tested, that damage to the fold would be covered. Clearly not the best design.
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Tony Dolce
(@TonyD9999) reported
@virginmedia wow how bad is your ability to answer calls, all we want is the new mobile we are paying for, but no surprise we can’t actually speak to anyone, when I do I’ll cancel the contract.. @O2 @EE I’m looking for a deal please
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Xx
(@cleanthewindows) reported
@O2 never missed a payment in over 24 years but when I left o2 the last payment was missed...they handed it straight to debt collectors.. never contacted me or phoned me about missed final payment ..glad I left them now...
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Sam
(@samefc88) reported
@O2 you are one of the worst companies I’ve EVER dealt with. Genuinely, I don’t think you could be any worse!!! 🤬🤯🖕🏻🖕🏻🖕🏻🖕🏻
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Kris
(@kristhom90) reported
@O2 signal anywhere around Wigan is absolutely aids. Better signal in the middle of a desert.
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Matthew
(@portocheese) reported
@GarethTurpin @O2 Let’s hope o2’s customer service rubs off on Virgin media. I used to be with 02 and customer service was good. Virgins however is perhaps the worst I’ve had in any type of industry.
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PCook
(@PipsCook) reported
@O2 you have billed me for something I haven’t used, and I can’t get through to you to tell you! No instant chat and phone lines busy…. Can you help?