O2 Outage Report in Gerrards Cross, Buckinghamshire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (32%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: London, High Wycombe, Hemel Hempstead, Southall, St Albans, Hayes, Hounslow, Wembley, Richmond and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| High Wycombe |
Phone | |
| Hemel Hempstead |
Phone | |
| London |
Internet | |
| Southall |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
-
Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
-
Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
-
Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
-
Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
-
Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
-
Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
-
Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
-
Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
-
Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
-
Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
-
Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
-
Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
-
Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
-
daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
-
Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
-
Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
-
Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave Gilsenan
(@davegilsenan) reported
@O2 worst phone network
-
Oliver Hall
(@StrngeVnDoom) reported
@O2 trying to report my Dads phone stolen after a burglary and put through to somebody to help. Only to be met with the sound of somebody snoring?!
-
K B
(@koolmacher) reported
@O2 I'm a virgin media volt customer as part of that I had to take an O2 sim, virgin are increasing prices mid contract and say I can leave charge free including the O2 sim but when contacting O2 they say there are early termination charges. Please update your staff
-
PARODY of Davies Tom, who is himself a PARODY
(@SeriousShortbrd) reported
My wife had her phone stolen last week. Both @Apple & @O2 support have asked her to confirm a security code that has been sent to her mobile. Honestly, the logic in this is baffling.
-
sister_saber
(@sabz333) reported
@O2 my o2 priority (via virgin bb) has become linked to my sons without explanation. My son recently took out his own virgin bb (separate address) and he is entitled to o2 priority too but each time I use a priority code his comes up as used. Please help.
-
Ciara McParland
(@ciarabell85) reported
@O2 the signal has been down in areas of Newry BT34 for 2 days now. Can’t make calls or use data. I have reported it but any idea when it will be fixed? I am missing important calls because of this. This is the second time in the last couple of weeks!
-
Karin Brown
(@Karin2512) reported
@O2 Still dreadful service when calling 202. Calling from TWO mobiles. Dread calling for assistance. Please ANSWER
-
cal
(@vodcal) reported
@O2 Worst phone company and can't wait to end my contract.
-
Marc
(@Mysterybeatzuk) reported
@O2 Network I would NEVER join as literally every single other one is cheaper and with better reception
-
Sharon Mulligan
(@mulligan_sharon) reported
@stephenblevins9 @O2 Same here Stephen. I can only make and receive WhatsApp calls when I’m the house - signal is dire.