O2 Outage Report in Gerrards Cross, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: London, St Albans, Slough, Kingston upon Thames, Ealing, High Wycombe, Hemel Hempstead and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| St Albans |
Internet | |
| London |
Internet | |
| Slough |
Phone | |
| Kingston upon Thames |
Phone | |
| London |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Ashley Leggett
(@ashley_leggett) reported
from
London Colney, England
@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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Lord Shaun O’Brien 🇺🇦
(@lordshaun_) reported
from
London Colney, England
The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News
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Daniel Appelquist
(@torgo) reported
from
London Colney, England
Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont
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UnhappyHoopla
(@Palouisea) reported
from
Shenley, England
@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Matt Gauntlett
(@MattGauntlett) reported
from
Watford, England
@O2 I need help ASAP please
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Crawford
(@adz232) reported
@SithGamiing @O2 That’s the O2 customer service number.
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Sammie Kendall
(@Sammiekirkbride) reported
Got to love @O2 🙄 sat in a phone queue for ages, then as soon as I get to speak to someone my signal goes and I lose connection. Spot on 👏🏽
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mattohare
(@mattohare) reported
@O2 O2 has been trouble for 2 decades. Save yourself the trouble.
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Rosanna Goodwin
(@rosiegoodwin91) reported
@O2 hi there, I sent a handset to o2 recycle, how will I know when it’s been received and how will I know how much I’ll get for the handset? Never used the service before! Thanks :)
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Jennifer Lucy
(@jenfa_lu) reported
@DHLParcelUK pls can you help? I ordered a new phone 7/04/21 with @O2 which still hasn’t arrived, O2 will not take responsibility and won’t cancel my order as they have already dispatched. I have contacted @o2 numerous times but they just dismiss me. Pls can you help? Thanks
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JULIA | BLM ✊ (she/her)
(@Aliceinbetween_) reported
@EE As voted by who?! Had the worst experience with EE, never looking back with @O2
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Mr O
(@__OZZYTECH__) reported
@O2 Yet more failed promises of call backs for a failed porting issue by O2. Why is your team so incompetent?
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Ali Thomas
(@dr_marcus_brody) reported
I'm not doing this lightly and have explored all other options, only read on if you're @O2. Hi O2, how can i give you my PAC code? I've tried the online form, and got an auto failed email, now that page is down. I've tried calling and it hung up before i could talk to anyone 1/2
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Adrianne Monroe
(@GinghamPrison) reported
@O2 four times this week your staff have just hung up on me - I haven’t had service for a week after a sales call was terminated halfway through - how your badly paid staff get revenge clearly
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Alan Wright
(@alanjohnwright) reported
@O2 Wait for at least 48 hours each time we send an email back and forth. This is not practical solution. You need to do better.