O2 Outage Report in Gerrards Cross, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: London, Wembley, Hemel Hempstead, Richmond, Hounslow, Southall, Ealing, Hayes, Uxbridge and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| Wembley |
Total Blackout | |
| London |
Phone |
Community Discussion
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O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets Might want to sort out the problems you’ve already created with your shit company before you sell more phones for more problems you’ll create. No wonder @O2 ****** you off
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abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets @gb62028 Got through to your sales team I one ring though. Quite obvious you don’t give a shit once you’ve flogged the phones. Long as the money is still coming in. No wonder @o2 ****** you off
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Heard
(@jo_heard70) reported
@O2 make sure you message your customers with the full charges of O2 travel! Don't leave them to pick up a bill of over £100 let them fid out and then offer to help and then blame you when you think you have the same benifits as home. Ofcom here I come and a new network
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Teresa Potocka - pɔˈtɔt͡ska
(@PotockaTeresa) reported
. @o2 appalled. I've been cut off by o2 because the amount charged that was due to be reimbursed hasn't been reimbursed and seemingly there is no record this charge having been scheduled for reimbursement and the bolt on isn't working still. I'll be filing a complaint.
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Teresa Potocka - pɔˈtɔt͡ska
(@PotockaTeresa) reported
@o2 cutting me off mid sentence and fobbing me off when you are at fault is not the solution. This type of customer service is the worst service I have ever experienced over the phone.
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georgia🌼
(@GeorgiaWalker94) reported
Is anyone from @O2 even going to help me??? Worst service
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Virginia A Lyon
(@Ginigins) reported
@O2 @Garyandrodney Hi my code doesn't work when I try to claim my voucher?
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Mike
(@Brummy1975) reported
@O2 the mobile wifi in Coventry is awful
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Mano Jamieson
(@mtsavor) reported
@O2 Hi yes I have done that, but I can’t cancel the order or change the delivery address in my account, I need the fraud people to contact me and acknowledge that they are aware of the issue because I think your 202 number has been compromised by the scammers.
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Max D V ****
(@max_devizio) reported
@O2 awful customer services. Awful company!!
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Neil Carson
(@NeilCarson16) reported
@O2 They haven't manager failed to call customer back