O2 Outage Report in Gerrards Cross, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Gerrards Cross, England
The most recent O2 outage reports came from the following cities: High Wycombe, Kingston upon Thames, Maidenhead, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Bushey, St Albans, Hounslow, Chesham, Ealing, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe
|
Phone | 1 day ago |
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Kingston upon Thames
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Wi-fi | 2 days ago |
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High Wycombe
|
Internet | 6 days ago |
|
Maidenhead
|
Internet | 7 days ago |
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Wembley
|
Internet | 7 days ago |
|
Hemel Hempstead
|
Internet | 11 days ago |
Community Discussion
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O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Josh (@JoshBates) reported from London Colney, England@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Matt O'Connor (@Mattoco) reported from St Albans, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Kat De Keyser (@kathughes84) reported from High Wycombe, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Tony Crean (@tony1945) reported from Richmond, England@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Jacqueline de Rojas CBE (@JdR_Tech) reported from Taplow, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Miss Wotless (@misswotless1) reported from London Colney, EnglandRemind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Chris sweet (@poundland_thor) reported from Richmond, England@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Ian Slade (@ian_slade2) reported from London Colney, England@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Stephen ☘️🦁🐝 (@The_United_Lion) reported from Chesham Bois, EnglandHey @O2 is there any way of claiming some money back as we’re into a second week of service disruption due to the works going on in HP5. I’ve had little to no text/voice access unless connected to my home (or public) WiFi for the best part of 5/6 days now.
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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tim nisbet (@timnisbet) reported from Hazlemere, EnglandI tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead
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A1NOS (@a1_nos) reported from Hemel Hempstead, EnglandHey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, England@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Elaine Sheppard (@ElaineHenesy1) reported from Watford, England@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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UnhappyHoopla (@Palouisea) reported from Shenley, England@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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adrian james loftus (@aloftus1rf) reported@O2 @comedycrowdtv Hi could you please let me know the email for your CEO,as your customer service/complaints team seem to be struggling,you have today wrote telling me you will disconnect a disconnected number,as I haven’t been answering the disconnected number
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Shelley W Smith (@ShelleyWSmith2) reported from Milford Haven, Wales@O2 no service for almost a week! Mast problems, why is it taking so long to fix, is it being fixed. My contract expires 8 Feb, not a good time for you to leave me in the lurch!
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kalibali (@KaliBaliB) reported@O2 @CPWTweets You're all good, it is Carphone Warehouse who were calling, not you! My contract is due a change and they wanted me to switch to another network and stay with them rather than stay with O2 (I, of course, said no thanks!)
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Jamie Baruch (@JamieBaruch) reported@goodkind @O2 Equally appalling levels of customer services. I’ll end the other contracts now in due course and maybe it will create the butterfly effect!!
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Richard Giles (@Gilly_76) reported from Bristol, England@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
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adrian james loftus (@aloftus1rf) reported@O2 hi could you DM email address of your Uk CEO please,your customer service/complaint section are having problems sorting out my problem,unbelievably you are trying to contact me on a disconnected phone,
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Henrietta Evans (@bykerh) reported@O2 I have had the most appalling service from your alleged cust serv! Your CS is argumentative and very unfriendly. I have been waiting for a refund for a service I cancelled but am told I won't get two of those months back. Approx 6mnths this has been ongoing -:4984077
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Vickie (@VES76) reported@O2 Can you please tell me when signal is likely to be restored in BD12 please? Your network checker says a nearby mast isn't working as it should be.
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Henrietta Evans (@bykerh) reported@O2 @O2 I have had the most appalling service from your alleged cust serv! Your CS is argumentative and very unfriendly. I have been waiting for a refund for a service I cancelled but am told I won't get two of those months back. Approx 6mnths this has been ongoing -:4984077
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Mel Timms (@MelanieMarieT) reported@O2 absolutely disgusted with this company. 8 phone calls, 10 messages. Umpteen requests for MY money back and told 7 more days because incompetent staff never actually processed the return and every time I spoke to them they assured me it had.... lot of staff there lying