O2 Outage Report in Gerrards Cross, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Gerrards Cross, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, High Wycombe, Maidenhead, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Bushey, St Albans, Hounslow, Chesham, Ealing, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 24 hours ago |
|
High Wycombe
|
Internet | 5 days ago |
|
Maidenhead
|
Internet | 5 days ago |
|
Wembley
|
Internet | 6 days ago |
|
Hemel Hempstead
|
Internet | 10 days ago |
|
Uxbridge
|
Phone | 10 days ago |
Community Discussion
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O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
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Steve Depeare (@depeare) reported from Ealing, England@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Emma Trainis (@emmatrainis) reported from Shenley, England@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, EnglandMy SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
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Sarah 🧡 (@MissusWebb) reported from Burnham, EnglandHello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Woody (@Borehamwoodbine) reported from Borehamwood, EnglandIn over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, EnglandIf I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Nick Shuttleworth (@nickshuttle) reported from Ealing, England@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Sachin Kumar (@sachink0201) reported from Brentford, England@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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⫩⃝🌹𝓢𝓾𝓮𝓫𝓮𝓮🌹⫩⃝ (@Suebeloo1971) reported@O2 I need help logging into my account. Can’t remember password and followed link to verify email and then nothing happens. There’s no link to reset password. Helllppppp
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richard wynne jones (@richwinniejones) reported@O2 why have you changed the refresh from 90 days to 11 months. Been a customer for over 25 years and always been happy either service and deals but recently it’s been going down hill.
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Antlad (@Anthony07244425) reportedDogs**t service from @O2, spent months trying to change a direct debit date resulting in multiple late payments/being cut off because your customer service team can't follow simple instructions of when to take payment, nor do you have any online/app options to do this, also an absolute nightmare to get through to anyone. Contract cancelled. I'm off to @EE.
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Rob Hegarty (@Hegarty10) reported@O2 Formal complaint ignored. £350 overcharged, refund promised but not paid. Wrong phone delivered twice, still without phone. Account merged with another customer (data breach). Partner pregnant. Urgent response needed. @o2businessuk
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Antlad (@Anthony07244425) reported@richecc1 @O2_rep5 @O2 I dread to think how many customers they've lost since the merger, I've had the same issues.
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Barry Mahon (@GASMANBAZ) reported@O2 well after having 2 accounts for years and no issues and it working fine you have now logged me out of my o2 app and I now can’t access it at all no matter what I try . Why? It was working fine. Looks like I will be needing 2 x pac codes.
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mr guddah (@mrguddah) reported@O2 @richecc1 You know why they and hundreds of your customers are leaving..you do want me to spill your ***** laundry in public? The only going well for is your outstanding customer service..THATS IT
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Mat Abbott (@tannerybloke) reported@O2 So why did I get a message saying I don’t have roaming when I have the zone 2 bolt on? No issue last year!
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Terry Ransome (@Transome77) reported@O2 No unfortunately same problem occurs, can’t do anything unless I have my granddaughter with me. And to be honest it’s too little too late! Added to which there was an attempt to scam me following this tweet
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NigeH64 (@nige_h64) reported@Georgeeeee04 @EnglandRugby @O2 Problem, imo, is when someone says 'they should pick ...' but rarely say who should be dropped or why.