O2 Outage Report in Gerrards Cross, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Gerrards Cross, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, High Wycombe, Maidenhead, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Bushey, St Albans, Hounslow, Chesham, Ealing, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 4 hours ago |
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High Wycombe
|
Internet | 4 days ago |
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Maidenhead
|
Internet | 4 days ago |
|
Wembley
|
Internet | 5 days ago |
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Hemel Hempstead
|
Internet | 9 days ago |
|
Uxbridge
|
Phone | 9 days ago |
Community Discussion
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O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Tony Crean (@tony1945) reported from Richmond, England@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England@O2 customer services truly are as much use as an ashtray on a motorbike.
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Kat De Keyser (@kathughes84) reported from High Wycombe, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Elaine Sheppard (@ElaineHenesy1) reported from Watford, England@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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A1NOS (@a1_nos) reported from Hemel Hempstead, EnglandHey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Ian Slade (@ian_slade2) reported from London Colney, England@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Matt O'Connor (@Mattoco) reported from St Albans, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Chris sweet (@poundland_thor) reported from Richmond, England@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Josh (@JoshBates) reported from London Colney, England@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, EnglandI will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Hounslow, England@O2 Phone masts are down at my work and home so not good.
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Jacqueline de Rojas CBE (@JdR_Tech) reported from Taplow, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Umair Ahmed (@m333ruu1) reported@O2 I need help. Can anyone help me or is this the norm? Appalling customer service.
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Lee Lamb (@jadeyfly) reported@O2 just had a delivery of my new phone, but I can’t set it up as the right hand side of the screen doesn’t work. Please advise of what I can do to fix this please.
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Jamie McEwan (@arandombadger) reportedDear @O2, your voice IVR is a honking piece of ****. Please bin it.
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Stuart (@partrefurb) reported@O2 It's not the application that is the issue it's the cancellation if it isn't that is my issue. If j wait and nothing happens I expect to be allowed to cancel everything
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BelleBe (@BelleBeThere) reported@O2 Hello, I’m currently abroad in Mexico and I have connected to the device Movistar. The data won’t work despite me having the correct bolt ons and resetting my network settings I keep getting the error “could not activate mobile data network” please help
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Yasin Ali (@therealyasinali) reported@O2 It was earlier in 2021 so not more than 2 years ago. I’m having a problem with my car insurance company and on the verge of getting fined £500 if I can’t prove a call that I made. I have missed the deadline to send this to them waiting for this log. HELP!!!
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Chris Neill (@cneillstweet) reported@O2 O2 is already providing unforgettable moments here with a hacked account and zero contact from O2 fraud team in over a month now. Absolutely terrible service and we are talking about illegal activity on the O2 network here. @Ofcom are you investigating O2’s lack of fraud response
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Pete (@Pete86028117) reported@O2 ive had my phone stolen and its been 3 days now going back and forth to the store to activate the new sim card with my old phone number! This is a joke. Very poor customer service. I work nights and dont have the freedom and time to make daily trips.
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Julie Boughton (@JulieBoughton) reported@O2 I've DM'd you. There doesn't seem to be any way to get my number from my old phone to my new (both O2). Form online doesn't work and I get cut off on phone!
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Panda (@TheVirtualPanda) reported@O2 Your customer service is shockingly bad. Trying to get an issue resolved over live chat and the rep's are clueless and don't listen to what you tell them. And only advice they can give is to visit an O2 store, which is hardly good advice given the current Omicron wave.