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O2 Outage Report in Gerrards Cross, Buckinghamshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Gerrards Cross, England

The most recent O2 outage reports came from the following cities: High Wycombe, Maidenhead, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Bushey, St Albans, Hounslow, Chesham, Ealing, Slough, and Kingston upon Thames.

CityProblem TypeReport Time
High Wycombe Internet 2 days ago
Maidenhead Internet 2 days ago
Wembley Internet 3 days ago
Hemel Hempstead Internet 6 days ago
Uxbridge Phone 7 days ago
Greenford Phone 7 days ago

Community Discussion

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O2 Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • behu91
    Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • sachink0201
    Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

  • musical_IH
    Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • carboncoach
    Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    @O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!

  • aamer74
    aamer habib (@aamer74) reported from Maidenhead, England

    @O2 @England My ba p2 priority codes for the cinema are not working

  • richardmorrisuk
    Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • Borehamwoodbine
    Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • ladidalimey
    david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • carboncoach
    Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.

  • SarahScogley
    Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • DebsHaden
    Debbie Haden (@DebsHaden) reported from Slough, England

    @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • ashley_leggett
    Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • mblair35
    Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • esrose2003
    Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • misterscoop
    Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • julie_virgo1
    julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SuzannaJackson1
    Suzanna Jackson (@SuzannaJackson1) reported

    @O2 It seems impossible to ask for VAT invoices on my account “because I bought the phone at Carphone Warehouse”. This is nonsense, as you bill me. Constructive help please.

  • Andybedfordblue
    Andy Sexton (@Andybedfordblue) reported

    Swapped over from @ThreeUK because of poor signal quality and even worse customer service. Moved to @O2 and before I have even received my SIM card they have royally cocked up. @O2 customer service not one care given !!!!

  • Katelynperry191
    Katelyn_perry_19 (@Katelynperry191) reported

    @O2 I’m getting annoyed I’ve had no service all day !! I can’t even get onto the o2 app I’ve turned my phone off I’m going mad !!!

  • elle_41
    danielle🌿 (@elle_41) reported

    @O2 Hello, I’ve just ordered a pay monthly sim only contract with you but I want to know if this has been confirmed so I can cancel my contract with EE. I have an email to say “you received my order. Your all set” does this mean it’s confirmed?

  • grace_andgrief
    Grace Lynskey (@grace_andgrief) reported

    Hi @O2 is it possible to get anyone in your customer service team to help me or at least not cut me off every time I get through?

  • Emma_Davey
    Emma (@Emma_Davey) reported

    Hi @O2 is there a way to contact your customer services with a complaint? Your online chat keeps saying there is no one available so I can’t even send an initial message.

  • kayteepook
    Katie Pook ♔ (@kayteepook) reported

    @O2 hi my phone has been playing up since i paid my bill. Services were turned off but since switched back on its been intermittent help???

  • KrisKo84pl
    Kris (@KrisKo84pl) reported

    @VMO2News @virginmedia @O2 Hi guys, need your help. Switched to O2 and got Volt benefits with them, but still haven't heard from you re my broadband being upgraded as part of that deal.its nearly a month now.

  • boy_hatch
    micheal hatch (@boy_hatch) reported

    @O2 good afternoon, just a quick question if I was to take out a sim only contract as a new customer how long would I need to wait to upgrade to a device?

  • anniemakeup
    annie levy (@anniemakeup) reported

    Hi @O2 I can see you replying to tweets sent LONG after my tweet and DM, which is pretty high on the list of awful customer service, and my list of awful o2 customer service is rapidly growing. can you please reply to my DM urgently