Plusnet

Plusnet Outage in Sunbury-on-Thames, Surrey, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Sunbury-on-Thames, England

Plusnet Outage Chart in Sunbury-on-Thames, Surrey, England 10/28/2020 01:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.08% Internet
  • Wi-fi 8.49% Wi-fi
  • Phone 5.77% Phone
  • Total Blackout 5.29% Total Blackout
  • E-mail 3.04% E-mail
  • TV .32% TV

Plusnet Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent outage reports and issues originated from London, Shepherds Bush, Slough, Paddington, Teddington, Hampstead, Mitcham, Hayes, Banstead, Hounslow, Guildford, Lower Kingswood, Staines, Camden Town and Northolt.

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Plusnet in Sunbury-on-Thames, England Comments

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Plusnet Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • GlynnPromotions phidelta42 (@GlynnPromotions) reported

    Marcus Rashford's stock with the Great British public is high enough right now to bully The Tories into another U-Turn. Do we want our 5G network sponsored by Plusnet or Huawei?

  • JamesHems James Hems (@JamesHems) reported

    @plusnethelp @Plusnet @plusnethelp any help or does this now need to filed as complaint

  • VModifiedMind Vince (@VModifiedMind) reported

    @Victrix75 @plusnethelp @Plusnet More stressed than dealing with the known-lacklustre support from Plusnet? Switching ISPs is pretty trivial these days in the majority of cases if you do a like for like switch. Who I’d recommend depends on where you are etc, as there can be variations in good choices by area.

  • ypesh ypesh (@ypesh) reported

    Thanks for the new router still internet not working. Help...@Plusnet @plusnethelp @OpenreachHelp

  • Tippytoed1 Tippytoed (@Tippytoed1) reported

    @Loulybob @TalkTalk No dont go with plusnet. They are crap

  • riproar33 andrew marshall (@riproar33) reported

    @Plusnet hi my internet is slow then turn it off back on then goes fast then it goes slow again it's been doing this for a wile never seam to get a few days of normal running

  • Loulybob Loulybob (@Loulybob) reported

    @TalkTalk I find hard to believe that your website completely doesn't work, and that I'm unable to resign up via a third party website for a voucher. It's a shame that now the offer is only for a £70 voucher through no fault of my own 🙄 tempted to go with Plusnet now...

  • Amy_Hannah_H AmyHannah (@Amy_Hannah_H) reported

    @Plusnet @plusnethelp I really think that 7 months is now far too long to be dealing with an issue. You owe my grandma over £200. You owe me far more than that in my time on the phone and energy. How do I speak about this to someone senior please?

  • kevin_russell1 Kevin Russell (@kevin_russell1) reported

    @TerryClasper I totally agree with you about getting either a good or bad support person. Once I got a Plusnet support person who was asking me to do ridiculous things to verify that my problem was genuine. Well, the phone line was damaged and OpenReach had to come out and repair it.

  • Ansell11Karen Karen Ansell (@Ansell11Karen) reported

    @plusnethelp is plusnet fibre broadband down in Shifnal in Shropshire?