Plusnet

Plusnet Outage Report in Chingford, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chingford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chingford, Greater London, England 01/18/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chingford, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, Poplar, London, Hackney, Paddington, City of Westminster, City of London, Newham, Islington, Wood Green, Southwark, Stepney, Enfield Town, Barnet and Harringay.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomPoplar Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Chingford, England

Latest outage, problems and issue reports in Chingford and nearby locations:

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ponggo_uk Dean G (@Ponggo_uk) reported

    @bt_uk I would recommend you avoid signing up with BT, they are a bunch of crooks, If you signup for a plan and they keep putting the cost up, never happened with Plusnet or Talk Talk.

  • PeteyJayD PT. (@PeteyJayD) reported

    @Plusnet @Plusnet hi, I recently renewed my PlusNet contract for the 2nd or 3rd time. Clearly happy with the service. The agent I spoke to about recontracting said to contact you after the renewal about getting a new Hub Two to replace my original router. Thanks.

  • Plusnet Plusnet (@Plusnet) reported

    @mikos I'm really sorry to hear about this, if there's anything I can do just let me know. You can rather keep everything as it is or speak to our Retentions Team to cancel your account on 0800 013 2632. - Curtis, Plusnet Sheffield

  • monstercooke13 Adam Cooke (@monstercooke13) reported

    @Plusnet number was supposed to port yesterday, received an email from you saying it was happening and a text and email from old provider saying it has happened. Old number is dead (doesn’t ring at all). Temporary plusnet number still live. HELP? I need the number!!!

  • EE EE (@EE) reported

    @colincabbage Hi there Colin, Thanks for your message, I'm sorry if you're having ongoing issues with your mobile signal and I understand how frustrating this will be. Just to double check, is your mobile with Plusnet or EE please? - Mark J

  • Plusnet Plusnet (@Plusnet) reported

    @mikos Hi Mike, I'm just getting in touch after the recent message that was sent to us and just checking to see if there is anything I can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield

  • dolphindiver Dolphin Diver (@dolphindiver) reported

    @Plusnet you make a big thing about your customer service well its not great CS to take 20 days to refund me my initial payment that I've cancelled because of the MASSIVE delay in you providing service, your agent didnt even care about the delay, I might be really struggling.

  • iancummings Ian Cummings (@iancummings) reported

    Please @plusnethelp is there an email address or web form that I can use to get an answer _in_writing_ for a question I have? I have telephoned your customer service today and they gave me an answer but I need you to guarantee it so I can be sure. Many thanks @plusnet

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • dolphindiver Dolphin Diver (@dolphindiver) reported

    @MSE_Deals how can people change suppliers when @Plusnet tell me even with 3 weeks notice of my @BTGroup broadband ending there will be 10 day break in service. BT ends 6th May & plusnet say connect 10 days later. How is that possible in this day and age. Who can do better?