Plusnet

Plusnet Outage Report in Chingford, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chingford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chingford, Greater London, England 12/06/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chingford, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, Newham, Hackney, London, Hammersmith, Paddington, Poplar, Ilford, Camden Town, Southwark, Romford, City of London, Harringay, Barnet and Fulham.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomNewham Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout

Community Discussion

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Plusnet Issues Reports Near Chingford, England

Latest outage, problems and issue reports in Chingford and nearby locations:

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • turkishtabs Matt Tabard (@turkishtabs) reported

    @Plusnet This would be a dream @Plusnet. My mother, in her 70’s, has been waiting since November for you to get her live. Always blaming @WeAreOpenreach for their failings. Absolutely shocking service, hide behind emails when there’s bad news. Avoid this shambolic outfit at all costs. Z-

  • Doppeltag Richard Doubleday 💙 (@Doppeltag) reported

    @DavidGArnold @bt_uk Funny how I’ve had problems with not only BT themselves in the past but also Openreach and Plusnet (both BT companies)?! TalkTalk also come under the BT umbrella so have avoided them like the plague! And everyone else’s (bar Virgin) come over the BT network! #monopolyanyone

  • keavaoloan Keava (@keavaoloan) reported

    @Mummiesguide @plusnethelp It’s standard with Plusnet, unfortunately. We’ve been with them through a home move on totally different sides of Liverpool, location doesn’t seem to matter; service is reliably diabolical.

  • obsdalepk Andrew Stewart (@obsdalepk) reported from Alness, Scotland

    @Jimdow1M I left Plusnet recently because of poor download speeds. Joined SKY and speeds increased significantly. Based in Rossshire

  • jessparks94 Jessica Parks (@jessparks94) reported

    @RogerOB49 @Plusnet @plusnethelp I'm having the same issue trying to get through on the phone!

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @mitsy19 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • HoldZ James H (@HoldZ) reported

    @Plusnet customer services has gone right down the pan! Ridiculous time on hold & gave up in the end. After a year, Covid is NOT an acceptable excuse! #plusnet

  • cllralanquinn Cllr Alan Quinn (@cllralanquinn) reported

    @OpenreachHelp According to Plusnet there is a fault in the M25 1FX area. As many key workers are working from home and need a good Internet connection, can you resolve the problem ASAP?

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @cbr1100xxmark Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • keavaoloan Keava (@keavaoloan) reported

    @finduramit @plusnethelp @Plusnet Amit, we are in the exact same boat. I hope you can leave without buying your way out, as it’s unfair when you’ve been paying for months for an unusable service. Wishing you better luck than we have had with our fault questions (they stopped allowing us to upload updates).