Plusnet

Plusnet Outage Report in Chingford, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chingford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chingford, Greater London, England 11/21/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chingford, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, Barnet, London, Hammersmith, Southwark, Poplar, Fulham, City of Westminster, Hampstead, Paddington, Islington, Newham, Kensington, Harringay and Greater London.

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City Problem Type Report Time
United KingdomHackney E-mail
United KingdomBarnet Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomSouthwark Internet
United KingdomSouthwark Total Blackout

Community Discussion

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Plusnet Issues Reports Near Chingford, England

Latest outage, problems and issue reports in Chingford and nearby locations:

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DarylMarshallT Daryl Marshall (@DarylMarshallT) reported

    @Plusnet why has my internet speed dropped to 21mps from over 60?! Worst ISP provider I’ve had the Mia pleasure of being with! Cannot wait for my contract to end!

  • ShaneAnderson99 Peter Shane Anderson (@ShaneAnderson99) reported

    @Plusnet @OpenreachHelp Pls work together! Endless Cease & Reprovides, numerous Lift & Shifts still no broadband. ‘Nothing more I can do’ from all but 1 engineer (Dave 14&16th Aug) only engineer who stuck with it till he got the job done. M.W. Pls HELP -ACTIVATION NOT AGGRAVATION

  • odi1974 Owen.G (@odi1974) reported

    @luisajade_ Mine has been off and on for tha past 3 days. Constantly having to sign in and refresh. Is this normal for plusnet as ive just become a customer last week.

  • ShaneAnderson99 Peter Shane Anderson (@ShaneAnderson99) reported

    @Openreach say on their website ‘Contact your provider (@Plusnet) if they think the issue is with our network (THEY DO), they’ll contact us and arrange for us to FIX IT….. EXCEPT YOU DON’T. Openreach? No-reach.

  • Plusnet Plusnet (@Plusnet) reported

    @__hannsxo Not a problem, If you have any further queries you can reach back out to us or get in touch with our Customer Support Team on 0800 432 0200. - Curtis, Plusnet Sheffield

  • christof_ff Christof (@christof_ff) reported

    @reyhana_k I'd recommended Plusnet to my dad thinking they were one of the less ****** ones. My mum's had no end of trouble with TalkTalk, now left to BT but was a strung-out acrimonious split involving the ombudsman. We're with Virgin, not happy but not unhappy enough to leave.

  • IwasOnlyThere Leigh (@IwasOnlyThere) reported

    @Plusnet Having to reboot my router 3 or 4 times a day, I keep getting disconnected and the router shows red light. Never had this issue with EE.

  • badinaz Bernard (@badinaz) reported

    @Plusnet Not one single day has my broadband been faultless. Today my connected has dropped twice. Some day it’s been into double figures. I should not be charged for this unreliable service. Furthermore IT SHOULD BE FIXED, once and for all!

  • ShaneAnderson99 Peter Shane Anderson (@ShaneAnderson99) reported

    @OpenreachHelp Done this countless times with Plusnet. Last engineer said he could do no more - like all but one other who was the one who got it working originally after six days of failures. 10 days later it goes down. Last Engineer Conrad gave me a ref No. 39298. Referred 2 second line team.

  • phb2801 Pete2801 (@phb2801) reported

    @krismwilliams_ Looks like at least Plusnet, BT and Sky all have national issues. Definitely an infrastructure issue rather just Sky