Plusnet Outage Report in Chingford, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chingford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Plusnet
Plusnet is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Chingford, Greater London, England
The most recent Plusnet outage reports came from the following cities: Paddington, London, Hammersmith, Islington, Fulham, Poplar, Newham, City of Westminster, Kensington, Hackney, Harringay, Barnet, Greater London, Romford and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Islington |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Chingford, England
Latest outage, problems and issue reports in Chingford and nearby locations:
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Wightman
(@Gavwightman) reported
@Plusnet bloody crap service Plusnet! 27 days since making switch from BT and we’re still awaiting your router. We’ve no internet!! Today you’ve suggested we go to Argos and buy one. What a start. Was with BT for Years but wanted to support local jobs hahaha bloody joke
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James Barker
(@acidmag_uk) reported
@bt_uk Thank you for the quick response. Tried BT once more (that's THREE TIMES today) and got lucky - the agent understood the problem and is removing the marker. There is a training gap in your call centre, agents saying it was a @Plusnet mistake when it was theirs.
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Graham Russell Penman
(@PenmanGraham) reported
@Plusnet What is going on with Plusnet mobile? For over a week now not receiving calls can't get OTP codes to make payments or access bank accounts. Just told there is an issue and don't know when will be resolved. Don't see any choice other than to switch network.
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Chris A
(@Chris5gd) reported
@Plusnet Long-term customer here, TG582N router has failing wifi. Speed awful & often needs reboot to connect. DSL ok, ethernet ok. Used to be fine, no recent network changes - it's several years old, do you replace for free with whatever your current FTTC device is?
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Sagar Desai
(@SagarJan) reported
@Plusnet I am facing jitter since morning with plusnet broadband. It is hampering my work from home very heavily and I am so irritated by your service. What the hell you guys are doing. #plusnetsucks #worstinternet #plusnet
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Jack Hale
(@jck_hl) reported
@Plusnet Hi I need to speak to someone about not getting the estimated broadband speed and switching to a social tariff please, your contact number is not in service
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Bond "The real 007 " Astonmartin
(@AstonmartinBond) reported
@MirandaMoff yes Plusnet use B.T for their mobile service too so they are being affected as well
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Breeze
(@14will14) reported
@PaulDAFC @Plusnet I remember there were multiple threads on their forums about this. It's annoying to have to expense a router to resolve their issues though but I'd wanted a dedicated router anyway. I'd probably still recommend phoning them and reporting a fault on your line first
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Eve Marie Ginever
(@theginbeaver) reported
@Plusnet hello! I want to donate some money to charity via text message, but the message won't send. They never have done. Why?! What can I do to rectify this?! I can't donate. Or enter competitions. Or anything thats an additional' cost. Help Me!
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kofi Gyedu
(@kofiGyedu) reported
@Plusnet All is not well. I seem to have good network after 6pm and no or 1 bar signal during the day