Plusnet Outage Report in Chingford, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chingford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Chingford, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, City of London, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Edgware, Hammersmith, Poplar, City of Westminster, Islington and Wood Green.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Chingford, England
Latest outage, problems and issue reports in Chingford and nearby locations:
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Robert - r.i.p Terry Munro
(@rangerslad1983) reported
@darrenhunter2 @SkyBroadband Sky broadband is ****,, Plusnet is good
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝
(@Matthewhewitt84) reported
@Plusnet @plusnethelp WTF is happening you’ve messed my bill up it was your taking £83.95 off me for my Fibre Extra & Landline 😡 sort this now!!!
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Mrs_L.com
(@MrsLcom1) reported
@Plusnet quick question why am I paying u £40 ish a month for “fibre” speeds when I can get it for 1/2 the price with guaranteed speeds?? Shocking customer service #broadband #CustomerService
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Gemma
(@Gemma_stacie) reported
@OpenreachHelp I've had no broadband since this morning as there has been an outage in my area, plusnet has said its a problem with yourselves can you tell me when it will be sorted. I'm in the cv2 area of Coventry
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C Ashbey
(@cashbey) reported
@Plusnet @plusnethelp You are right, it is important to stay connected except my broadband has cut out twice today and on both occasions when I was presenting on a video call! I changed to Plusnet for a more reliable service, but it isn't.
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Rach 'Rachvile' 🏴
(@RachQuitz) reported
@todd28289 @plusnethelp Check your contract. I know when I used to work for Sky if you contact them and they can't fix it within 14 days they can exempt you from the contract so you can move elsewhere. Might be different for Plusnet but worth a shot.
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James| Its NOT Over When You Can Still #StayAtHome
(@Autisticosaurus) reported
**** Plusnet! That’s the tweet, My last shred of patience is done with them WiFi is abysmal, even wired is now acting up Avoid them at all costs - they’ve been nothing but trouble & intermittent speed
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Jay67
(@Jay67Chauhan) reported
@Plusnet got severe speed issues In SE22 area. Must be something wrong because I can't even get through to the support line
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WookeySal
(@SalWookey) reported
@Plusnet @plusnethelp Any reason why you are holding my refund hostage? I cancelled all services with you due to your poor customer service and treatment, can't tell you how happy I am with that decision right now
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David Mc Larnon
(@mokies75) reported
@virginmedia @virginmedia disgrace of a company. Installed virgin media business 4+ months ago.Service has never worked. 20 phone calls at 40 mins a time. Still not sorted.Been using old provider whole time as lines hasn’t been transferred have to pay both virgin and @Plusnet. Day 4 no phone