Plusnet

Plusnet Outage Report in Chingford, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chingford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chingford, Greater London, England 11/18/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chingford, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Hampstead, Hackney, Paddington, Hammersmith, Islington, Fulham, Poplar, Newham, Kensington, Harringay, Barnet, Greater London and Romford.

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City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Chingford, England

Latest outage, problems and issue reports in Chingford and nearby locations:

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • middleton_simon Yorkiesi (@middleton_simon) reported

    Hi @VodafoneUK, I’ve just switched to @Plusnet and the first call I’ve put into them has absolutely blown you out of the park in terms of customer service. This is why I switched. You guys have lost the plot. @Plusnet are writing the plot.

  • Jo_McGinn Joanne McGinn (@Jo_McGinn) reported

    Now we have no internet our mobile signal is patchy (3 have just told us they are working in area so it’ll be bad until tomorrow) so are basically cut off. Tomorrow will be the 3rd working day @Plusnet so it’s not looking good, is it? Big legal meeting next week online too.😬😥

  • christinamycock Christina (@christinamycock) reported

    @Plusnet I’ve been waiting for my broadband router to arrive for over a week now and can’t get in contact with you. Can someone help me ?

  • Clockwisesss Clockwise (@Clockwisesss) reported

    @TalkTalk I'm a @Plusnet customer now, you don't work for @Plusnet so how are you going to help?

  • jan1mal janimal For PM 🎸 📷 🌍🇪🇺 🇬🇧 ✊🇺🇦 (@jan1mal) reported

    @Plusnet My internet has been down since last night (tethered at the moment). I have tried resetting my pwd on the site & router. The phone still works. No service outage listed on any status pages I can find. Please help

  • MoveMoreGetFit Michael Dickson (@MoveMoreGetFit) reported

    @Plusnet A tech support at your company has just told me my ever dwindling BB speed is entirely down to my contract and little to do with line capability. Used to get 24-25mb now 13-15mb with guarantee of 14.61mb. Other companies estimate 21-35mb with min. of 18mb. Please advise.

  • TimWrighty Tim Wright (@TimWrighty) reported

    @Plusnet so I’ve been a customer since 2019 and I’m on still on the same router. I’ve renewed and asked if I could be sent a new router and got told no, I’d have to move onto a 24 month contract for more money to be entitled. Is this right!?

  • BennyHawes benny* ✳️ (@BennyHawes) reported

    @Plusnet Yes, thanks. It's just taking a long time to load and search seems to be broken still.

  • mikeymac182 Marvelous Mike Mac (@mikeymac182) reported

    @Plusnet Poor customer service, when all I am trying to get to the bottom of why you have charged me twice

  • Jo_McGinn Joanne McGinn (@Jo_McGinn) reported

    Living in a rural village it is really disheartening waiting for @Plusnet to get out & sort out internet issues. Pretty sure it’s the phone line causing the issue (first reported over 2 years ago & ignored after engineer came out & agreed it was hanging low) now a real issue. 😡