Plusnet

Plusnet Outage Report in Buckhurst Hill, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buckhurst Hill, Essex, England 01/18/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent Plusnet outage reports came from the following cities: Poplar, London, Hammersmith, Hackney, Paddington, City of Westminster, City of London, Newham, Islington, Wood Green, Southwark, Stepney, Enfield Town, Barnet and Harringay.

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City Problem Type Report Time
United KingdomPoplar Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Rozzakro KRO.rozza (@Rozzakro) reported

    @Plusnet when are goin got fix my connection problem from porting my number ? Tired of hearing "were fixing it but can't give a time scale" terrible start to my contract with you, 1 week in and still no service.

  • MRCHR1STIAN Mr Christian (@MRCHR1STIAN) reported

    @Plusnet Issue gone, service back to normal 👍

  • theCrius Crius (@theCrius) reported

    @Plusnet Hitting 30 minutes just now on the waiting queue for the phone support now. #Plusnet just keep getting better on the #CustomerService I see.

  • preparetomeet preparetomeet (@preparetomeet) reported

    @Plusnet Hi Plusnet! I can't make or receive any mobile calls. I just get "Failed - Retry?" and some beeps when I try to call out. And similar when someone tries to call me. Is there a problem?

  • Plusnet Plusnet (@Plusnet) reported

    @BennyHawes Hi Benny, these emails are automated and are there to ensure you don't go over your allotted mailbox capacity. If you're having trouble with deleting mail through Webmail, you can always set up an email client and delete mail through this instead. -Tony Plusnet Sheffield

  • Jodparsons Joanne Parsons (@Jodparsons) reported

    @Plusnet I want to leave as your service is so poor I have found it impossible to work from phone. Please call me immediately to advise my contact date so I can terminate asap

  • Barrybs1 Barryb (@Barrybs1) reported

    @BTGroup any chance you could sort my porting issue with Plusnet? 9 days, no calls, texts, data, nothing. I've written to Mr Jansen but maybe you could sort it.

  • sophoftheyear Soph(isticated) (@sophoftheyear) reported

    @Plusnet Update: Just been told that the issue has been going on for weeks and that I need to sit tight... As a new customer, I am really not impressed and don't think I will be recommending @Plusnet to any friends/family.

  • Rozzakro KRO.rozza (@Rozzakro) reported

    @Leslemcee @Plusnet Having the exact same problem, one week no service , seem stuck between my new and old number after porting. Customer service useless, just fobbed off with were working on it but don't know when it will be fixed. Luckily on a 30 day contract so be cancelling soon. Awful

  • Badladmclusky Baddogmclusky (@Badladmclusky) reported

    @Plusnet any reason why my mobile number no longer works and cant make or recieve calls? support phone lines not being answered, long waits...