Plusnet Outage Report in Buckhurst Hill, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent Plusnet outage reports came from the following cities: Poplar, Hammersmith, Hackney, London, City of Westminster, City of London, Newham, Islington, Wood Green, Southwark, Stepney, Enfield Town, Barnet, Harringay and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Total Blackout | |
| Hammersmith |
Wi-fi | |
| Hackney |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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다니 𖤐 🖤𝕸𝖊𝖒𝖊𝖓𝖙𝖔 𝕸𝖔𝖗𝖎🤍
(@Heesica_x) reported
@Plusnet My internet has just suddenly gone down without any reason. I've restarted a few times. Unplugged everything and plugged it back in. Still nothing. I've logged into the hub using all the correct details but still no internet.
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We Are The 76
(@wearethe76) reported
@Plusnet Your guides and online help don't help at all. I have had £10 added to my final bill with absolutely no explanation, no extra usage and closing my account at the appropriate time. Last time I tried to call it cost me £10. I cannot wait to leave you.
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Helen Davison
(@MsHellieD) reported
@Plusnet Our Plusnet Access Control is not working. I wondered if you were aware of anyone else having this issue?
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Kristyleewhite
(@Kristyleewhite2) reported
@plusnethelp hi plusnet, wondered if you could help? My upload speed is really poor, currently 0.6!!!!!! What do I do to improve this
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Plusnet
(@Plusnet) reported
@mediabearuk Hi there, If you'd like to discuss whether or not we can alter your contract, I'd recommend speaking directly to our dedicated Mobile Support Team, who can be reached on 0800 079 1133 between the hours of 8AM-8PM. - Alex, Plusnet Leeds
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G E Loach
(@g_e_loach) reported
@Plusnet We have already been in contact with the support team multiple times a day for over a week and we have been in contact with BT Sport. No one is resolving the issue. I have now made an official complaint due to the lack of resolution.
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Lauren
(@Lauren36485541) reported
@Plusnet Internet has been awful for 3 days, can't use more than one device at a time or it kicks you off
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Michael 🐎 🍫 🏁 🎹🎹🎹
(@HorseSpotter) reported
@Plusnet Hello my dear supplier of all things internet and home phone stuff. I just tried phoning 0800 432 0200, my phone has broken so I used my old one which is a rotary phone (BT standard issue), the automated thingy didn't recognise press 1 and said goodbye
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Jack Barber
(@jackbarber) reported
@plusnethelp I'm already a Plusnet broadband and mobile customer. If I wanted to swap to a better Plusnet SIM only deal can I just change my existing contract, or should I just order a new SIM then cancel the old one?
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Kraig Ⓥ 🌱
(@Ohfishcakes) reported
@Plusnet Hi, I did the test on Ethernet and the problem was I was getting latency spikes. I spoke to the company and they heavily insist it’s down to my ISP