Plusnet Outage Report in Buckhurst Hill, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Hackney, Barnet, Greater London, Harringay, Poplar, City of Westminster, Romford, Southwark, Ilford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@willwallis196 Hello, I haven't heard from you since Wednesday, if you still require assistance, please direct email you can contact, if you would be happy to direct message you're account username, we would be happy to help. - Beth, Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@chrisastin83 Hi Chris, I'm sorry to hear this. Please call our Customer Options team on 0800 432 0200 and my colleague will be happy to help. The team are available; Monday - Friday 08:00 to 20:00, Saturday 09:00 to 19:00 and Sunday 09:00 to 18:00. - Beth, Plusnet Sheffield
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D. Pecher 🏴🇩🇪 (SNP branch Europe)
(@TheFatHippo57) reported
@Trogdouser @Plusnet 2-4 MB? They must be charging you for making it that slow. Where do you live? Bedrock?
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I̳a̳n̳ ̳F̳o̳x̳™̳
(@theianfox) reported
@Plusnet I really can't bothered. 12 hour shift in a vax centre makes you feel that. I'm happy with the service I have. But I am not going to pay double for it when you openly admit you give new customers a better price. And I really am not calling up on break time.
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I̳a̳n̳ ̳F̳o̳x̳™̳
(@theianfox) reported
@Plusnet You sent me an email on Saturday telling me my contract was due for renewal next month. It had a link to make a new contract at the same price as new customers. That link doesn't work. Call centre closed over wkd. I work 8-8. Can I get a working link please?
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Wilfred Referee
(@Wilfred_Diego) reported
@Plusnet are you aware of any issues affecting Broadband signal in Hertfordshire? Awful today, been going downhill recently ...
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💀ℭ𝔦𝔯𝔠𝔩𝔦𝔫𝔤 𝔗𝔥𝔢 𝔇𝔯𝔞𝔦𝔫💀
(@TheCircling) reported
@Plusnet Having a lot of problems with connections dropping especially on wifi. Been with you for years and my Hub 1 is getting long in the tooth, are there any newer models available please? Or even just a new Hub 1?
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David Parsons
(@31djpar) reported
@Plusnet my elderly parents are customers of yours, and their landline has been down for 10 days now. My dad has had a fall last year, this is literally a lifeline for them. I have called your customer support 3 times now, but there is no resolution and no sense of urgency to fix
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GREXX
(@caulfield_greg) reported
@Plusnet I’m now £70 down before Xmas 🙄
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Simon Horswell
(@SimonHorswell) reported
@Plusnet I am struggling to reset my password - it rejects anything I enter (despite being compliant with the required format). Please can you help?