Plusnet Outage Report in Buckhurst Hill, Essex, England

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckhurst Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (9%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Buckhurst Hill, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Hampstead, Hoddesdon, Islington, Harringay, Southwark, Paddington, Newham, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	2 days ago
London	Internet	2 days ago
City of Westminster	Total Blackout	3 days ago
Romford	Internet	3 days ago
London	Internet	4 days ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

• 
  ken (@uk12345) reported 56 seconds ago from Romford, England

  @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

• 
  247 London Locksmith (@247LondonLocks) reported 5 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  PETER PAHOR (@PETERPAHOR) reported 8 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Rob Hanson (@robdogtrickies) reported 9 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Gary Reynolds (@Gutbuster40) reported 9 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  Daniel (@Daninho58) reported 11 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  247 London Locksmith (@247LondonLocks) reported 19 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  Nick Faber (@NickFaber) reported 19 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  Chris Furneaux (@cfurneaux) reported 23 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  PETER PAHOR (@PETERPAHOR) reported 24 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  K Jackson (@kjackson1984) reported 25 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  Kevin Dewes (@kevindewes) reported 26 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  AJ Green (@Green_AJ) reported 27 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Helen Parton (@TotalOfficeBook) reported 39 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Gary Reynolds (@Gutbuster40) reported 43 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

• 
  jnthn (permanently broken) (@JSDBroughton) reported 50 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Gary Reynolds (@Gutbuster40) reported 52 minutes ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  Andy 💙 🇪🇺 (@andywash) reported 53 minutes ago from Hackney, England

  @VirtualAstro No problems on my Mac (on plusnet)

• 
  Danté Banks (@Dante_Banks) reported 57 minutes ago from Tottenham, England

  @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

• 
  Chris Furneaux (@cfurneaux) reported 58 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Russell Garner (@rgarner) reported 6 minutes ago

  @wrklsshrd @Plusnet Ah but I ride on a nice bike that I won't lock up outside a bank without company, and company never wants to stop for banks.

• 
  Andrew H (@A4gom) reported 7 minutes ago

  @Plusnet 3rd visit to Isle of Man in 5 years and still can't make calls. Every year I'm told it's sorted before I leave England but it's happened again. Data ok just can't make calls, can't even call support!

• 
  Plusnet (@Plusnet) reported 8 minutes ago

  @watton2_karen to have any problems after that. Regards, Emily Plusnet Leeds

• 
  Tomorrow never comes, act today (@FPCGF) reported 9 minutes ago

  @weEatComplete @Plusnet They did the same with me, 45mb down to 29mb. Tried blaming everything on me, changed my contract without notifying me, lied in their replies to me

• 
  Helena Fulford (@HelenaFulford) reported 14 minutes ago

  @Plusnet hi guys, been without phone or internet for a week and just received an email saying my support ticket is ‘on hold’. What does that mean? They’re not coming? Please help. Kids can’t last another day without YouTube apparently

• 
  Hannah (@hannahhallsnaps) reported 22 minutes ago

  @Plusnet our internet is down for the 2nd time in 24 hours and despite having full 4g on my mobile I can’t load the contact page or my account page of your website to speak to anyone. What’s going on?

• 
  Wilf Voss (@WhoIsWilf) reported 22 minutes ago

  @Plusnet Internet down AGAIN! How many faults must we tolerate? Becoming very disappointed in the quality of service as an NHS homeworker who relies on effective connectivity. Please help!

• 
  Peggy Breckin 🇸🇾 🇵🇸 (@bickypeg) reported 24 minutes ago

  Worst internet provider guys? We've endured a few but @Plusnet beats the lot.Can't imagine why OH chose them again having lost internet/phone for weeks in Feb 2020 floods when BT box was affected.Service in new home has been appalling. Made homeworking impossible. And it's dear.

• 
  BigBill (@glossopbill) reported 24 minutes ago

  @Plusnet Don’t know what you have done but my internet as never been as good as it is since 16-00 hrs today. Hope it stays that way.

• 
  Niko Wong (@wingwongniko) reported 28 minutes ago

  @Plusnet internet is down. For the first time in 5 months. No ideas why. No customer service at midnight.