Plusnet Outage Report in Buckhurst Hill, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Harringay, Hackney, Paddington, Southwark, Newham, Islington, Hammersmith, Tower Hamlets, City of London, Dagenham, Muswell Hill, Romford and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Harringay |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna390
(@Joanna3901) reported
@Plusnet shocking service yesterday. I called around 1940 and was answered by a man who said ‘we are asking our customers to call back tomorrow’. He then cut me off! 1/3
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Joanna390
(@Joanna3901) reported
@Plusnet The activation went through about 12 hours later, even though I was quoted two hours. So nothing to do on that now. But aren’t you going to respond regarding the awful service I got on the phone?
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Brenda Evans
(@evans_chirrup) reported
@Plusnet Can't open the login page using wifi from my phone, but managed to open it using data. Suggestions please?
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JustDave84UK
(@Justdave84UK) reported
@Plusnet why does your website say Service available Mon-Sun: 8am to 8pm but yet I get this: ADVISOR during our opening hours of 8:00 AM until 7:30 PM. During opening hours we will aim to call you within 20 minutes. Check DL9 hub please!!!!!!
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Jo moss
(@moss_jo) reported
@MikeAmesburyMP @RoyalMailHelp what is happening at northwich sorting office? myself and family waiting over 3 weeks for mail, including a SIM card which has been resent by Plusnet 3 times to my Mum not delivered. Local paper says staffing issues, will we get our postage refunded
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Gareth Hill
(@GarethHill1) reported
@Plusnet I wasn't the original poster, I was highlighting that terrible service by you not replying to her. Strange that you replied to me!
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James | #StayAtHome Is Optional;Please Be Sensible
(@Autisticosaurus) reported
@Plusnet Not if you’re the provider - terrible service, worst I’ve ever had
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Eric Francis
(@EricFra57216219) reported
@Plusnet engineer arrived today 5 th time can’t install broadband. Shocking service now costing me money. No one can fix. Imagine that 5 engineers they just arrive and walk away when they realise there is no broadband. No line. Errrrr isn’t it core to your survival to deliver it
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crash ahhhhhhhhh
(@cra5h_davies) reported
@Plusnet @plusnethelp - can you advise of any issues today? My router has randomly dropped multiple times this morning and is taking a while to come back up. North West England
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James ‘the Owl’ Wise, #TeamMoM
(@TenguPlaysGames) reported
Seriously @Plusnet. Can you sort out a internet service that doesn’t go down multiple times a year. Not like me or my wife need the internet to work or anything. Or is poor quality service your brand now?