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Plusnet Outage Report in Buckhurst Hill, Essex, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckhurst Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Buckhurst Hill, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Poplar, City of London, City of Westminster, Hackney, Romford, Hampstead, Hoddesdon, Islington, Harringay, Southwark, Paddington, Newham, and Tower Hamlets.

CityProblem TypeReport Time
London Internet 23 hours ago
London Internet 24 hours ago
London Internet 1 day ago
London Wi-fi 1 day ago
Hammersmith Wi-fi 2 days ago
Poplar Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • kjackson1984
    K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • dansette
    Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Daninho58
    Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • PictureEdAlly
    Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Blitzwalker
    Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • uk12345
    ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • JSDBroughton
    jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • lewis_hardwick
    Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • NickFaber
    Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Pebblepower23
    Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • robdogtrickies
    Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • samgillham
    Sam Gillham (@samgillham) reported

    @2plus2isjoe Visiting my mum and just spent ten minutes lecturing her on the obvious shitness of her Plusnet internet. Got weirdly animated and emotional about the whole thing even though I know nothing about how the internet works. She must never know.

  • therealwaynemcc
    Wayne McCarron (@therealwaynemcc) reported

    @Plusnet - The Absolute Worst Broadband Provider I have ever had the displeasure of using. My mother has been paying £25 per month for over 3 months and getting downspeeds of less than 10mbps consistently. Your customer service people are useless. I will be taking this to OFCOM

  • davelms
    Dave Sugden (@davelms) reported

    @shezimaster66 @Plusnet Same here, @plusnet has been up and down regularly in the last week (LS27 area). Each time is only for a minute and then it comes back again. Been great for 2 years before this week, now down more in 2 days than it has in 2 years.

  • Plusnet
    Plusnet (@Plusnet) reported

    @shezimaster66 Sorry to see this Shahzaib and I'm sure we can help. Could you get back to us on a DM with your username please so we can take a look into it for you? - Adam - Plusnet Sheffield

  • mimiscar2202
    Amy Groundsell (@mimiscar2202) reported

    @plusnet my Internet has been down since yesterday. Logged it with you, called you and no reply or action. I have a child isolating at home and needs to access remote learning immediately. What is going on???

  • K1t_Law
    Kitčaniklić (@K1t_Law) reported

    @Plusnet @Bash_luiz My Plusnet has gone down about 17 times since last night. What the hell is going on !?

  • stoneysoprano
    stoneysoprano (@stoneysoprano) reported

    @OpenreachHelp Plusnet have and they have put a note on the record. So you're telling me YOUR engineer broke our service and YOU can't escalate this TODAY to get him to come back and fix it. I work for NW Group, but can't. Shall I have a word with our OpenReach account manager?

  • stoneysoprano
    stoneysoprano (@stoneysoprano) reported

    @OpenreachHelp An engineer visited my property to access the pole to fix a neighbours problem. We now have no service and he has driven off. Plusnet tell me 72 hours to fix. My wife and I work from home. Ref. is 215635059.

  • Plusnet
    Plusnet (@Plusnet) reported

    @owendale Hi Owen, sorry to see this. I've just been running some checks on your connection and we're not seeing signs of any obvious issues. Is the camera you mentioned connected over WiFi or ethernet? - Adam - Plusnet Sheffield

  • Fauxbecks2
    🇬🇩 MYN🧡 🇬🇩 (@Fauxbecks2) reported

    What’s the best wifi service because plusnet is garbage