Plusnet Outage Report in Buckhurst Hill, Essex, England

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckhurst Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (9%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Buckhurst Hill, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Hampstead, Hoddesdon, Islington, Harringay, Southwark, Paddington, Newham, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	1 day ago
London	Internet	1 day ago
City of Westminster	Total Blackout	2 days ago
Romford	Internet	3 days ago
London	Internet	3 days ago
London	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

• 
  Lewis Hardwick (@lewis_hardwick) reported 10 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  Rob Hanson (@robdogtrickies) reported 12 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Nick Faber (@NickFaber) reported 14 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  247 London Locksmith (@247LondonLocks) reported 15 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  AJ Green (@Green_AJ) reported 25 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Gary Reynolds (@Gutbuster40) reported 29 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a absolute joke

• 
  Helen Parton (@TotalOfficeBook) reported 29 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Chris Furneaux (@cfurneaux) reported 31 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Gary Reynolds (@Gutbuster40) reported 31 minutes ago from Barnet, England

  @Plusnet customer service a absolute joke

• 
  Daniel (@Daninho58) reported 33 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  247 London Locksmith (@247LondonLocks) reported 34 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  jnthn (permanently broken) (@JSDBroughton) reported 36 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Jellicle as Fuck (@dansette) reported 38 minutes ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  Chris Furneaux (@cfurneaux) reported 40 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  PETER PAHOR (@PETERPAHOR) reported 43 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  K Jackson (@kjackson1984) reported 44 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  ken (@uk12345) reported 48 minutes ago from Romford, England

  @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

• 
  Steve Hunnisett (@Blitzwalker) reported 56 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Allison Randell (@PictureEdAlly) reported 59 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  PETER PAHOR (@PETERPAHOR) reported 59 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Watton (@watton2_karen) reported 5 minutes ago

  @Plusnet , 2nd day with signal that isn't strong enough to reach my bedroom. Such a joke!!

• 
  groundhopper80 (@groundhopper80) reported 6 minutes ago from Bury, England

  @Plusnet hello help signal is on and off for the last hour.

• 
  Michael Oldman (@MichaelOldman1) reported 8 minutes ago

  @Plusnet Why do you keep harassing ex-customers with unwanted contact? Surely this has to breach whatever data protection laws are applicable. Your customer service agents are rude and don't give a damn (why I left in the first place). We'll see if you even bother replying here 🙄

• 
  Daisy (@Daisy75566358) reported 12 minutes ago

  @Plusnet Hi I supposed to received refund on 28th May due to termination of service but still no receiving it. Please help.

• 
  𝔸𝕟𝕕𝕪 𝔽𝕣𝕚𝕫𝕫𝕖𝕝𝕝 (@AndrewJFrizzell) reported 13 minutes ago

  Happy to see @Plusnet have added #norton360 to my account. Now have something that is iOS and iPadOS compatible. Running on my aged MacBook pro too. Always had issues with the previous #kaspersky

• 
  LoobyLou 💙 (@loobylou_79) reported 13 minutes ago

  @Plusnet hi we are about to renew and we’re wondering if we can get a new router? Had ours for a few years and think it’s not working as well as it was.

• 
  Rach Pollard (@PollardRach) reported 14 minutes ago from Goole, England

  @Plusnet how do I cancel a call package on my account that I never use please. I'm unable to ring at the moment and can't do it on my online account

• 
  Michael Oldman (@MichaelOldman1) reported 17 minutes ago

  @Plusnet Please please please stop harassing me. I literally just want someone, anyone, to please stop sending me these text messages. I'm *not your customer*, so it's unsurprising that you can't take my direct debit. You have no right to badger me like this, I owe you nothing

• 
  Benedict Smith (@smithprola) reported 21 minutes ago

  @Plusnet What's up with Plusnet Mobile? You have failed to port my old number to my new SIM after 10 days. Your call centre says it cannot take calls. Your complaint log email to me said you would reply bu June 3 but I got no reply. How to I cancel as there's no service at all.

• 
  Roneebean (@roneebean) reported 21 minutes ago

  reported a fault to @Plusnet via socials engineer booked they called today problem resolved within 48 hours excellent service no horror stories about being on hold or pinged around departments. Sorry to disappoint you faithful reader.