Plusnet Outage Report in Buckhurst Hill, Essex, England

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckhurst Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Buckhurst Hill, England

The most recent Plusnet outage reports came from the following cities: London, City of London, City of Westminster, Hammersmith, Hackney, Romford, Hampstead, Hoddesdon, Islington, Harringay, Southwark, Paddington, Newham, Tower Hamlets, and Dagenham.

City	Problem Type	Report Time
London	Internet	3 hours ago
City of London	Internet	2 days ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Wi-fi	3 days ago
City of Westminster	Phone	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

• 
  Kevin Dewes (@kevindewes) reported 13 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  Andy 💙 🇪🇺 (@andywash) reported 18 minutes ago from Hackney, England

  @VirtualAstro No problems on my Mac (on plusnet)

• 
  Chris Furneaux (@cfurneaux) reported 20 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  AJ Green (@Green_AJ) reported 27 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Daniel (@Daninho58) reported 29 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Gary Reynolds (@Gutbuster40) reported 34 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

• 
  Nick Faber (@NickFaber) reported 34 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  PETER PAHOR (@PETERPAHOR) reported 35 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  ken (@uk12345) reported 35 minutes ago from Romford, England

  @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

• 
  Gary Reynolds (@Gutbuster40) reported 43 minutes ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  247 London Locksmith (@247LondonLocks) reported 44 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  Gary Reynolds (@Gutbuster40) reported 45 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  K Jackson (@kjackson1984) reported 45 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  247 London Locksmith (@247LondonLocks) reported 46 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  PETER PAHOR (@PETERPAHOR) reported 50 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  jnthn (permanently broken) (@JSDBroughton) reported 51 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Gary Reynolds (@Gutbuster40) reported 51 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

• 
  Rob Hanson (@robdogtrickies) reported 53 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Danté Banks (@Dante_Banks) reported 54 minutes ago from Tottenham, England

  @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

• 
  Chris Furneaux (@cfurneaux) reported 54 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Plusnet (@Plusnet) reported 2 minutes ago

  @AethyrUlf Hi Thank you for reaching out to us via social media, I am sorry to hear of the issues you are experiencing. In order to assist further, please may I request you direct message us your account username. Thanks Lee-Plusnet Sheffield

• 
  Andrew Yearsley (@amyearsley) reported 6 minutes ago

  @Plusnet I’ve tried to generate a return label for router twice as no longer a customer but the email with QR code never arrives

• 
  Julian Kilburn (@JulianKilburn) reported 12 minutes ago

  Yesterday I got a cashback from my latest @Plusnet internet subs. It came as a plastic Mastercard which I didn't want. I spent it all on a meal last night to dispose of the card. Can I cancel it? Yes BUT ....

• 
  Vic (@TT_4evs) reported 12 minutes ago

  @Plusnet our internet went down this morning and apparently you can't get an engineer out until Monday? My husband and I both work from home. We need this fixing as a matter of urgency. Cant someone come out over the weekend please?

• 
  Helen Korndorffer (@HKorndorffer) reported 13 minutes ago

  @Plusnet hi there. We have a problem with intermittent cutout of internet. Last time it was because of the wire to the outside box. What's the best way to work with you to troubleshoot? Thanks.

• 
  Rare | Tribally 🛠 (@RareAxies) reported 13 minutes ago

  @Plusnet service outage in Worcstershire? Router flashing red, resetting does nothing.

• 
  Gillian Jackson (@gillianj1962) reported 16 minutes ago

  @Plusnet 4 days without broadband. One very unhappy customer.😡

• 
  Greggs 💙 🇾🇪 🇵🇸 (@AnnGreggsRN) reported 17 minutes ago

  @Plusnet why are you sending me a new router ? I had a phone conversation yesterday & my service was connected - after being wrongly disconnected after a shambles of service provision. A long wait for a 5th time to get through to speak to a human to sort this is unacceptable

• 
  Mr Ethical (@nw_nicholas) reported 20 minutes ago

  Stressful conversation with Plusnet today. I’m trying to cancel my contract, not having had broadband for 12 days. They keep saying I will have to pay early termination fee of £70. They owe me £140 in compensation

• 
  GM Mark Howitt (@MarkHowitt) reported 26 minutes ago

  @Plusnet Just now • Visible to anyone on or off @LinkedIn @bt_uk no communication or sign they would pay me what they owe me today. Poor. One of the people I spoke to could barely even speak let alone should be allowed on the phone in a pro manner. Might upload that video to Youtube.