Plusnet

Plusnet Outage Report in Buckhurst Hill, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buckhurst Hill, Essex, England 02/02/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent Plusnet outage reports came from the following cities: London, City of London, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Hammersmith, Poplar, City of Westminster, Islington, Wood Green and Stepney.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mimiscar2202 Amy Groundsell (@mimiscar2202) reported

    @Plusnet Plusnet down again. Have spoken to your team and its an external fault this time. It won't be fixed for at least 4 days. My son is still home learning due to isolation so more missed lessons because of no plusnet Internet connection. 2nd time in a week - disrupted learning...

  • Ry_Rides_Bikes RyRidesBikes (@Ry_Rides_Bikes) reported

    @Plusnet I managed to sort it with a customer service advisor over the phone, thank you

  • ianjyeo Ian Yeo (@ianjyeo) reported

    @Plusnet…. Have you watched your latest TV advert in the mindset of someone who might have issues about their body size? I’m assuming not! Well done for making people with body size issues even more self-conscious!!

  • skyecottage Skye Luxury Cottages (@skyecottage) reported

    @Plusnet WiFi is down in our flat and we've tried all your suggestions. Used to be able to phone you. Is there an outage at IV3 5DA?

  • wales_steve Steve Aldridge (@wales_steve) reported

    @anubeon @Plusnet I went with BT. By a stroke of good fortune, the lane where I live was the route for BT Fibre so I got on it early. I can't fault them for their broadband and mobile service to be fair.

  • ApriliaRSVRace Paul Quinn #14 (@ApriliaRSVRace) reported

    @Plusnet new SIM no service and has new number when asked to keep original and gave PAC code. Can’t even sign into mobile app? Thought this was supposed to be easy??

  • anubeon 🌹Lee Hyde 🌹#EarnMyVote #SocialismOrQuits (@anubeon) reported

    Pretty **** of @Plusnet to not include MMS' in either they Text or Data allowances. The way they treat long term broadband/fixed line customers is also woeful. No sweatheart deals, just a persistent shafting until/unless you've the time and timerity to phone up & argue the toss.

  • rob_wills Rob Wills (@rob_wills) reported

    @plusnethelp Realised this morning that I never received my plusnet reward card. Read up on your website and found that I should have an email about it, searched emails and found it in my bin folder..... Any chance I can get a new code?!?!? Thanks in advance

  • GilesMeehan Giles Meehan (@GilesMeehan) reported

    @Plusnet I would, but the link doesn't work

  • HLouise1610 H,loux 💫 (@HLouise1610) reported

    Cant wait until our contract is up with @Plusnet next month! Worst wifi connection Ive ever known! It's impossible for me to stream at night and I am constantly reconnecting my laptop! had to reset it 4 times in the last hour! SICK OF IT!