Plusnet

Plusnet Outage Report in Buckhurst Hill, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buckhurst Hill, Essex, England 09/16/2025 07:00

September 16: Problems at Plusnet

Plusnet is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Hackney, City of Westminster, Newham, Harringay, Barnet, Bermondsey, Poplar, Islington, Lewisham, Ilford, Fulham, Leyton and Southwark.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thom_crabbe Thom Crabbe (@thom_crabbe) reported

    @Plusnet My WiFi has been down for 12 hours. I've tried all the suggested troubleshoots and your phone helpline is out of operation. Please advise. Thank you.

  • AaronLewisPrice Aaron Price (@AaronLewisPrice) reported

    @Plusnet You guys really need to spice up your adverts on TV. You have used the same guy in your adverts Craig Murray for what like 20 years? Your adverts make it feel like he's your only customer. You need to change up your advertising with something fresh and new...

  • joivers anthony williams (@joivers) reported

    @Plusnet I was with them once . Never again .

  • SzemanChung Szeman Chung (@SzemanChung) reported

    @Plusnet who can I contact if my broadbnd is down?There is no support from PN at all if problems occur out of office hours. There is no no internet connection router shows an orange light. All checks done and no issues on PN website. Probably because no way to report issues.

  • PotemkinGal Sandworm Petting Zoo (@PotemkinGal) reported

    Wondering if there is a half decent broadband provider out there, @Plusnet have really let me down

  • wendyk1501 Wendy Jefferson (@wendyk1501) reported

    So Toothgate maybe nearing the end but the next problem is broadband and Wi-Fi roll on 8am when I ring @Plusnet can’t be using my phone too as I’ve got limited data. Oh yes and I’m supposed to be catching up on uni work FFS! #whyme #neverfuckingends #whatthefuckisnext 🤬🙄🤯😭

  • Pablo74761166 Pablo (@Pablo74761166) reported

    @Plusnet been having problems with broadband speed and was told last year that I new router was becoming available but as yet I have not received one...can you help?

  • Gemma_stacie Gemma (@Gemma_stacie) reported

    @Plusnet absolutely shocking service since I joined! Constantly without WiFi and they tell me its nothing to do with them, cannot wait to be out of my contact so I can leave and i thought sky broadband was bad

  • leekewmoss Lee Kew-Moss (@leekewmoss) reported

    @Plusnet hi - i have a new account, you sent me a link to download McAfee for free but it doesn't work - is that because I'm on a Mac and it's for PC only?

  • Langworthy_47 Hollinwood (@Langworthy_47) reported

    Curiously being threatened with non-payment fees by @Plusnet for a sim card which was replaced by a @giffgaff sim before Christmas. Difficult to understand how a sim which is not in a phone can be making calls. Especially after email 29/12/21 telling me the service is suspended.