Is Santander down in Norwood, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Norwood, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Transactions (31%)
-
Mobile App (22%)
-
Website (17%)
-
Login (14%)
-
Transfer (12%)
-
Withdrawals (4%)
Live Outage Map Near Norwood, Greater London, England
The most recent Santander outage reports came from the following cities: Mitcham, London, Cricklewood, Islington, Hackney, Ilford, Coulsdon, Sutton, Paddington, Romford and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Mobile App | |
| London |
Mobile App | |
| Cricklewood |
Transfer | |
| Islington |
Transfer | |
| Hackney |
Website | |
| London |
Transfer |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
-
Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
-
Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
-
Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
SoniaE77
(@E77Sonia) reported
When you try to change your phone number on @santanderuk online banking and it sends a message to your old number for security. Website designers/security people obviously didn’t think that through.
-
Stuart Lane
(@itsstuartlane) reported
@santanderuk disappointed by 40 minutes and counting wait for fraud department. Tried reporting online but not enough support offered. #CustomerService
-
Andrew Cashmore
(@arcashmore) reported
Appalling service from @santanderuk trying to help our two Ukr refugees open bank accounts. @krishk Even thinking of cancelling own personal account….
-
Mark Mitchell 馬可友
(@vancouverbrit) reported
@santanderuk joined you recently but I’m looking at leaving. Basically impossible to pay into my account. There’s no branch anywhere near and now I’m at one, your staff have served zero customers in 10 minutes so far.
-
Dave Hassett
(@TheHassNo1) reported
Great customer service this morning by @santanderuk - ten minutes on hold to be cut off 🤬🤬
-
steven overman
(@stevenoverman) reported
@santanderuk is the most broken bank I've ever experienced. Hours on hold to unlock an account that they blocked due to their own errors. Twice in a month.
-
Luke Ludlow
(@LukieLudlow7) reported
@willow1886 @santanderuk I had someone fruadantly take £895 out my Santander account over a month ago John I received a letter from the fraud department today saying please allow us another 20 working days to look into this complete shambles @santanderuk are
-
LilyBeth
(@LilyBethElle) reported
@santanderuk Stuck on hold trying to get help for an unrecognised transaction that I’m concerned is fraudulent - would be great if you could have a dedicated fraud helpline in future! The auto-voice keeps telling me to give up and try another day…
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Sarah Cashmore ✝️.〓〓💙🇺🇦🌻
(@cashmosa_65) reported
I’ve phoned my local Santander branch 14 times since 9.15am this morning and keep getting the message “sorry this line is busy” Our 2 refugees completed bank acc apps 2 wks ago & have heard nothing. We were told it would take 3-5 working days to process!! C’mon @santanderuk!!!