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Santander

Santander down? Current status and problems in Norwood, Greater London, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Norwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Norwood, England

The most recent Santander outage reports came from the following cities: Harrow, London, City of London, and Ilford.

CityProblem TypeReport Time
London Transactions 24 days ago
London Mobile App 1 month ago
City of London Mobile App 1 month ago
Ilford Website 1 month ago
City of London Transactions 1 month ago
Southwark Mobile App 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • pmancat
    David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • lizardUnicorn
    Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • sleepysilvery
    peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • CopybyAnna
    Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • FOG1O1
    FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • KingmanSimon
    simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • MartinCainActon
    Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • DhirajPalm9776
    PalmerDhiraj (@DhirajPalm9776) reported from Harrow, England

    @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • t_saviour
    Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • WatkinsonGary
    gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • Scare158Steve
    Steve Scarebear (@Scare158Steve) reported from Victoria, England

    Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • MarkThorley1
    Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MissL1021
    Jo (@MissL1021) reported

    @MorganBroadcast This is awful. I feel so sorry for you and everything you've been through. I hope you get the funds restored and apologies from both @santanderuk and @VirginActiveUK awful service

  • labour_lives
    Labour Lives (@labour_lives) reported

    @stillawake @santanderuk Many decades ago I remember the security ‘expert’ from Barclaycard telling the police (my clients were in PS for cloning credit cards) that it was impossible. Well clients managed it very well. Stole (inside job) credit card counterfoils from a restaurant. Banks always say No.

  • ThisisL86
    Laura. (@ThisisL86) reported

    @MorganBroadcast Genuinely shocking that @santanderuk provide a PIN reminder on the app with no further security. Looks like this security loophole has helped the fraudsters get access.

  • The_H_Machine
    The H Machine (@The_H_Machine) reported

    @MorganBroadcast @santanderuk If they had access to your Santander App, then they can view the card.

  • Anarchosurfer
    David Cameron (@Anarchosurfer) reported

    @MorganBroadcast @santanderuk @VirginActiveUK You could try to sue the place your stuff got stolen, it sounds like they might have liability. Did the other people have the same problem? There are issues with Santander and scams but can't find any like you.

  • Kenbw1960
    JustWHU (@Kenbw1960) reported

    @MorganBroadcast Just fevking awful from @santanderuk will have to seriously consider the 6 accounts the family have with them now!!!

  • _Liam_Jones
    Liam Jones (@_Liam_Jones) reported

    @MorganBroadcast @CharliePhill22 Charlotte, I’m so sorry to hear this! Shocked by the lack of support @santanderuk have provided so far. Normally alarm bells start ringing with so many big transactions in little time with any bank! I hope the fraud team take action & charge back the funds from the merchants.

  • CharlotteNHSRN
    Charlotte Jakab-Hall *BALLOT READY* (@CharlotteNHSRN) reported

    @MorganBroadcast I’m so sorry you’re going through this. I had my purse stolen in London and within 20 minutes they had spent my bank balances on each card- I was with @LloydsBank @santanderuk neither thought to question this, and neither would help to freeze my card. I was trapped in London 1/2

  • Foxvickie2
    Fox vickie (@Foxvickie2) reported

    @MorganBroadcast @PeterDbrash Can we help put pressure on @santanderuk to do the right thing and refund you?

  • WybraniecJanine
    Janine wybraniec (@WybraniecJanine) reported

    @MorganBroadcast @santanderuk you need to help this lady, your security to protect your clients was breeched by very sophisticated con artists this is no her fault , we are living in hard times you need to do the right thing and give her her money back.