Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Norwood, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Norwood, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Norwood, England
The most recent Santander outage reports came from the following cities: City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
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Transactions | 1 month ago |
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London
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Transactions | 4 months ago |
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London
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Mobile App | 4 months ago |
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City of London
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Mobile App | 4 months ago |
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City of London
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Transactions | 4 months ago |
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Southwark
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Mobile App | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Steve Scarebear (@Scare158Steve) reported from Victoria, EnglandCant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.
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Mark Thorley (@MarkThorley1) reported from Blackheath, England@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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David Crossinggum (@pmancat) reported from London, England@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Anna Pattenden (@CopybyAnna) reported from London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Nuclear Summer (@lizardUnicorn) reported from London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Marion (@rockchick4316) reported@santanderuk stop sending emails about using my overdraft when the reason it happened is because you stopped sending texts to say I was nearing it. I received no notification you were doing this. Surely you’ve noticed I only pay bills from them, useless bank with no cust service
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Keebs 🏴🇬🇧 (@keebsonx) reportedIf you're thinking of banking with Santander for your business - DON'T They recently put their standard account fees UP by 42.5 % Hey @santanderuk, enjoy losing another business customer.
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Andrew Bates (@AndrewBate13285) reportedStill waiting for @santanderuk to help me with a couple of simple questions I sent them 5days ago. Live chat asks you to leave your questions but never reply Wasted many lunch breaks on hold. They still view me as a nuisance for having the audacity not to know everything
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Adam Wilpappi (@wilpappi) reported@santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬
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Diane Greger (@DianeGreger) reported@HWarlow @santanderuk Incompetent employees are hired mostly DEI and how no idea about customer service nor how to do the job correctly.
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@Gaylesian (@gaylesian) reported@DrChrisParry @santanderuk What annoys me about banks is they close down branches don’t want to speak to you, However you have money in your account you want to transfer it you have to log onto your account know all your passwords yet they decline and you have to speak to them.
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Oasis (@Oasisrvti) reportedI wonder how long il be tweeting about how awful @santanderukhelp @santanderuk is and how much more they’re going to lie & do nothing. 4 days in counting. Access blocked, they have information, they are to lazy to review, staff say right to complain. Full of 💩
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Sarah Louisa Collins (@SarahLouisaColl) reported@HWarlow @santanderuk How awful Helen!
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Oasis (@Oasisrvti) reported@santanderuk “they’ll get back to you in 48” ER it’s passed? “But they haven’t looked it have u got a confirmation we got it” but you’ve raised a complaint - yes that I was meant to hear yesterday. Talk the most amount of ****
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Urmston Meadows (@UrmstonMeadows) reported@santanderuk - we'll put your fees up but don't worry, the service will be even worse