Santander status: access issues and outage reports

Problems in the last 24 hours in Highbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Highbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Highbury, England

The most recent Santander outage reports came from the following cities: City of London.

City	Problem Type	Report Time
City of London	Transfer	6 hours ago
London	Transactions	6 months ago
London	Mobile App	6 months ago
City of London	Mobile App	6 months ago
City of London	Transactions	6 months ago
London	Mobile App	9 months ago

Nearby cities with recent reports

Community Discussion

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Santander Issues Reports Near Highbury, England

Latest outage, problems and issue reports in Highbury and nearby locations:

• 
  David Crossinggum (@pmancat) reported 1 minute ago from London, England

  @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

• 
  gary watkinson (@WatkinsonGary) reported 4 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 7 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  Ruth Robinson (@RuthRobinsonLon) reported 16 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  Ruth Robinson (@RuthRobinsonLon) reported 18 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Anna Pattenden (@CopybyAnna) reported 38 minutes ago from London, England

  I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

• 
  Nuclear Summer (@lizardUnicorn) reported 55 minutes ago from London, England

  @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clare Wiener (@ClareWiener) reported 6 minutes ago

  @santanderuk I am going to be on hold until 6pm and are you then going to hang up on me for the 3rd time? I've been on the phone for over an hour in total now 🤬 what about if you have provide a ring back service?

• 
  Flagship2UK (@Flagship2UK) reported 11 minutes ago

  @santanderuk hi - just checking if the App has had an upgrade and removed all statements or I just can’t find them. Hoping you can help?

• 
  Clare Wiener (@ClareWiener) reported 12 minutes ago

  @santanderuk Omg absolutely appalling service. Having been on the phone for almost 2 hrs I was told I was hostile. Absolutely not! I was frustrated by your appalling service. I've now been told I need to call back on Monday. Santander won't call me! Just how much time do I have to waste?

• 
  Adam Wilpappi (@wilpappi) reported 13 minutes ago

  @santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬

• 
  Edward Terry (@iamedterry) reported 13 minutes ago

  @santanderuk I think you should review that. When they take 8+ hours to respond, then tell you they’re multitasking so might not respond immediately, but expect you to drop everything in your life to respond is a bit unreasonable. My experience = chat support is a waste of time.

• 
  pink ladies plymouth (@loveforplymouth) reported 19 minutes ago

  @santanderuk We called as the wait is terrible can’t even give us an appointment over the phone got told to come in today but the cue is massive plus only 2 staff again no one on the floor helping staff should have the AVAILABILITY TO HELP IN BRANCH

• 
  ken little (@silverken67) reported 20 minutes ago

  @santanderuk complete waste of time. Went to a banking hub to submit form not available online. queue of 6,then couldn't photocopy anything so need to go to main branch. WTF!! Which is it? make it available online or keep your branches

• 
  Ian Melville (@irmelville) reported 22 minutes ago

  @santanderuk how the hell is someone supposed to get any help.. phone call.. on hold for ages... online chat... passed off to await someone.. for ages... your X help address.. no response... this is appalling

• 
  Michael Cleaver (@macleaver7) reported 24 minutes ago

  @santanderuk has the worst customer service I’ve ever dealt with…..

• 
  AP (@andyparsons3) reported 25 minutes ago

  @santanderuk so disappointed that the help people can’t actually help, no calls, no support, no customer duty - this should serve as a warning to anyone thinking @bancosantander can operate a banking licence - they can’t