Santander

Is Santander down in Greenwich, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Greenwich, Greater London, England 04/24/2024 12:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (38%)

    Login (38%)

  2. Website (31%)

    Website (31%)

  3. Transactions (13%)

    Transactions (13%)

  4. Mobile App (9%)

    Mobile App (9%)

  5. Transfer (8%)

    Transfer (8%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent Santander outage reports came from the following cities: Eltham, Ilford, Abbey Wood, Hornsey, London, Poplar and Belsize Park.

Loading map, please wait...
City Problem Type Report Time
United KingdomEltham Mobile App
United KingdomIlford Mobile App
United KingdomAbbey Wood Transfer
United KingdomHornsey Transactions
United KingdomLondon Mobile App
United KingdomPoplar Transactions

Community Discussion

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Santander Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • VMildew Victoria Mildew (@VMildew) reported

    @santanderuk Right Santander. I’ve cleaned the kitchen cupboards and walked the dog. Can I please have permission to access my own account yet? Pretty please

  • shanes_loonie leah the loonie :)💚🧡 I miss my pops 💔 4.12.20 (@shanes_loonie) reported

    @santanderuk your customer service is absolutely shocking hope you enjoy losing customers 🤬

  • lucy230114 Lucy C (@lucy230114) reported

    @BarclaysUK I went and drew money out of a @santanderuk cash machine but never got the money! I’m now down on my account and have no money! Can’t get through to anyone and the app doesn’t help at all! Not happy

  • VMildew Victoria Mildew (@VMildew) reported

    Is there a @santanderuk victims support group out there? I need something to do till they decide I can use my own money.

  • CyclingGrass Cam Grass (@CyclingGrass) reported

    Don’t ever get a mortgage from @santanderuk @santanderukhelp They are awful. The days pass the weeks pass and they define incompetence.

  • elderberry767 XR (@elderberry767) reported

    @NatWest_Help Hi, I'm closing my @santanderuk account because they've decided to place restrictions on deposits to crypto cexs and have hinted they'll block them completely through next year. Can you confirm that you have no such restrictions in place or in your plans?

  • elderberry767 XR (@elderberry767) reported

    Would strongly suggest everyone close their @santanderuk accounts and move elsewhere. They're once again going to be trying to block crypto and dictate how we can spend our money. It's clear they have anti crypto bias when they block that but freely allow gambling/betting sites.

  • dave28263 Dave (@dave28263) reported

    @santanderuk fast payment service load of ****

  • bigredgaymer Big Red (@bigredgaymer) reported

    @santanderuk Hi. Did you know you have phone numbers for customer contact built into the app and on your website that say they don’t exist when you call them?

  • poporacle Jon Kutner (@poporacle) reported

    Why is @santanderuk service so agravating. App hasn't worked for 2 days, I try to log in online but I need to confirm on the app that doesn't f**** work. I phone them, go through the usual bollox only to be cut off before you speak to someone. GRR, they'll run the country next!