Sky Outage Report in Trottiscliffe, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Trottiscliffe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Trottiscliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Trottiscliffe, Kent, England
The most recent Sky outage reports came from the following cities: Welling, Gillingham, Gravesend, Grays, Chatham, Bexleyheath, Erith, Orpington, Sidcup, Maidstone, Rochester, West Malling, East Tilbury, Swanley and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Welling |
Total Blackout | |
| Gillingham |
Internet | |
| Gravesend |
TV | |
| Grays |
Internet | |
| Gravesend |
TV | |
| Gravesend |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Trottiscliffe, England
Latest outage, problems and issue reports in Trottiscliffe and nearby locations:
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.
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sharman
(@Irontugboatcity) reported
from
Crayford, England
@SkyHelpTeam Contact options ie I ring you. Deal with your appalling automated service. Next time I ring I’m cancelling
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karen hebden
(@actingtechnique) reported
from
Rochester, England
@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
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HeyYouItsCorrie
(@HeyYouItsCorrie) reported
from
Rochester, England
@suziqvk @SkyUK Uh oh that sucks 😪
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective
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Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
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Michael Roots
(@MichaelJRoots) reported
from
Hadlow, England
@SkyHelpTeam Am having problems with the router connecting to the internet.
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Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
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Slarty Claus
(@Slarty247) reported
from
Weavering, England
Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down again!! #skybroadband
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TheRealVL
(@therealVL) reported
from
Rochester, England
@SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!
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sharman
(@Irontugboatcity) reported
from
Crayford, England
@SkyUK internet coming and going. Twice I’ve rung to be fobbed off with engineer will sort. Was also promised booster voucher to buy from Tesco. Not received complete joke. I want a refund and problem sorted. I’m paying enough
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Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam #skybroadband Why is it every time I've called you to say my interest isn't working properly you've told me 'we've tun tests and it's working fine' when clearly there are issues??
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
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Clara Morrish
(@ClaraMorrish) reported
from
Bexleyheath, England
@SkyHelpTeam I spoke to Sky on 8March to raise issue with overpayment on my direct debit. Caller said her manager would look into it and call me back on 10March yet no call and now on 11March get email saying my complaint has been closed. What?!?! No email address to respond to?!
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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Steve Wisdom
(@Awoogatron) reported
from
Snodland, England
@corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Airband
(@UKAirband) reported
@crack_alacking @Ofcom @SkyUK That is terrible! Feel free to DM us your address and we'll check if you're within our network
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Mark J S 🇺🇦
(@MJSand66) reported
@SkyHelpTeam I’ve already looked at that Emma. My point is that Sky HASN’T applied auto compensation. I had to call you again. And it is wrong. 8 days without service isn’t £15. Do I have to call again or can this be resolved on DM or chat for example?
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Jordan Kenny
(@jordankenny6) reported
@SkySports Let the hair go for **** sake
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Helen Dolman
(@dollyfreckle) reported
@SkyHelpTeam I have no signal at all and the box just says initialising. Any advice?
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Martine Howard
(@Mzowleigh) reported
@BTSopenreach @SkyUK I’m on an ADSL and have been for over 10 years. Both of your companies can provide FTTCP but both are fobbing me off. I’m currently without internet due to the inability of either of your companies to fix the problem. Please help!
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m
(@whoelsebutmatty) reported
shoutout @SkyUK for just being the most reliable internet service you could have, no better experience anywhere else
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ak-
(@ChaosColbyMMA) reported
@OKane_98 @LFCTransferRoom @SkySports Like I said, it'll be the same c**nts complaining when a good deed is done when you would never do that much. Raised 1 mil and that will go a long way, your a joke or a person. "Someone only donated 50k" you sound like a right thick
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ak-
(@ChaosColbyMMA) reported
@OKane_98 @LFCTransferRoom @SkySports 50k is 50k. You donate 50k. You cannot complain about someone donating because to someone It will never be enough. Clown
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ᴊᴏᴇ™️
(@joepearce_) reported
@LFCTransferRoom @SkySports wait it’s not even each???? that’s poor from them (no pun intended)
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Jesus Matters
(@JesusMatters5) reported
@SkyHelpTeam my Wi-Fi was working, an engineer turned up and said he needed to check a few things now he’s left for the weekend with it NOT working and nobody’s answering phone