Sky Outage Report in Trottiscliffe, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Trottiscliffe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Trottiscliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Trottiscliffe, Kent, England
The most recent Sky outage reports came from the following cities: Dartford, Orpington, Erith, Welling, Gravesend, Grays, Maidstone, Gillingham, Chatham, West Malling, Sevenoaks, Sidcup, Bexleyheath, Rochester and East Tilbury.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| TV | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Trottiscliffe, England
Latest outage, problems and issue reports in Trottiscliffe and nearby locations:
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
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Richard Tomlin
(@RichardTomlin) reported
from
Cliffe and Cliffe Woods, England
@SkyHelpTeam Are you aware of any reported network issues in ME3 area. Broadband is very sluggish and slow
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Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam #skybroadband Why is it every time I've called you to say my interest isn't working properly you've told me 'we've tun tests and it's working fine' when clearly there are issues??
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David Baystead
(@BaysteadD) reported
from
Sutton at Hone, England
@SkySportsPL @SkySports Hit the underside of his elbow,not above his shoulder,not an unnatural position given the circumstances. The law sucks #FULLIV
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
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Luci-Ann Richtofen
(@lucy_anne95) reported
from
Rochester, England
@kategarraway @skytv @SkyHelpTeam please help her!
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Stephen Cockburn
(@StephenCockburn) reported
from
Bexleyheath, England
@SkyHelpTeam What’s the telephone number to call to speak to someone about broadband? I’ve an issue with the booster box you’ve provided.
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Paul Monck
(@The_Monck) reported
from
Cuxton, England
@HayleyWhite36 @SkyHelpTeam Highly unlikely! £120 per month bill and I can only find out there is a service outage issue by logging onto Twitter via 4G! #PoorCustomerService
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susan nelson
(@SusanSwanny) reported
from
Chart Sutton, England
@SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!
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Jems
(@81Jems) reported
from
Sutton at Hone, England
@SkyHelpTeam I’ve been so patient with the crap WiFi I’ve been getting over the last few months but I’ve had enough now and you can’t even speak to anybody to sort it 😤 #sky #skybroadband #skyuk
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Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??
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Slarty Claus
(@Slarty247) reported
from
Weavering, England
Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
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Steve Wisdom
(@Awoogatron) reported
from
Snodland, England
@corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown
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Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down again!! #skybroadband
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@SkySports I know you hate it but Leeds are ****
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Phil Lines ⚒
(@PhilLines13) reported
from
Sutton at Hone, England
@SkySportsPL @SkySports You have to laugh. It’s like they just like giving mad wrong decisions. And never learn.Then Burnley have a goal and/or a pen chalked off a few mins later. Borderline corruption. Do people not understand that these refs are looking at these incidents AGAIN and STILL get it wrong
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Cookman
(@CookmanBen) reported
@SkyHelpTeam hi I was supposed to have TV activated today but engineer said we need something fixing with communal aerial so can't do it. Can you confirm I won't be charged while we don't have the service?
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sean cusack
(@the_welshbean) reported
@SkyHelpTeam Hi, please help. Sky Q customer. Currently have the message 'technical fault' on all TV channels. Status check says no faults, recordings, YouTube, Netflix, Prime etc all working. Same issue on multiroom boxes. Thanks
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Adam Reeve
(@adamreeve87) reported
@SkySports has Don Goodman been sponsored by Ivan Toney to mention him as many times as possible!! It’s embarrassing the lads not even playing! Awful! Might want to mention that @Coventry_City have played well today! #pusb
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WolvesAyWe🐺
(@wanderers_lad) reported
@SkyHelpTeam your broadband ******* shite! Had nothing but trouble since being with you. Sort it out!!!
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Stephen Williams
(@SteveW88) reported
@SkyHelpTeam No, it's my mobile that is with you! I'm relying on my piggy bank data and the mobile connection isn't great (never has been really). So I'll be looking at a new phone provider after my 2 years with you is up, that's all
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Scott Shaw
(@XboxScott96) reported
@SkyHelpTeam No thank you. I’ve been on the phone multiple times and every time I get hung up. Every engineer says that there is never a problem. Sky says there’s never a problem.
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Little Miss Sunshine
(@tipee41) reported
@SkyHelpTeam In the call on Tuesday it was never mentioned that prices would be rising shortly! Surely advisors were aware of this and should be advising customers?? I understand that prices need to rise, I contacted as in the current climate I’m trying to save any money where I can
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bubblesarah
(@bubblesarah) reported
@SkyHelpTeam You didn't even help me,
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RyRy
(@RyRyOc) reported
@SkyHelpTeam I have checked and we already have Sky Go Extra however I am unable to download programmes to my laptop? Can you help?
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Kris Pedersen 💙 🇳🇴 🇪🇺
(@NearlyAllThe7s) reported
Tim Sherwood talking **** about #NUFC again on @SkySports . Why do they constantly canvas his opinion..... He's f*cking clueless