Sky Outage Report in Trottiscliffe, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Trottiscliffe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Trottiscliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Trottiscliffe, Kent, England
The most recent Sky outage reports came from the following cities: West Malling, Erith, Sevenoaks, Longfield, Dartford, Orpington, Welling, Gravesend, Grays, Maidstone, Gillingham, Chatham, Sidcup, Bexleyheath and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Trottiscliffe, England
Latest outage, problems and issue reports in Trottiscliffe and nearby locations:
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Jems
(@81Jems) reported
from
Sutton at Hone, England
@SkyHelpTeam I’ve been so patient with the crap WiFi I’ve been getting over the last few months but I’ve had enough now and you can’t even speak to anybody to sort it 😤 #sky #skybroadband #skyuk
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Leyton Wylde
(@Wildster180774) reported
from
Crayford, England
@SkyHelpTeam help needed, I'm having constant AV sync issues with new sky uhd box. I've tried everything, box settings,TV settings, soundbar settings. Old box was fine. I'm experiencing frequent micro audio drop outs too, even when playing on TV speakers.
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Stu Middleton
(@Stu_Middleton) reported
from
Bexleyheath, England
Did Martin Tyler just say "Rubbing ****"? Sorry, my bad Robin Koach #chelsealeeds #SkySports
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David Baystead
(@BaysteadD) reported
from
Sutton at Hone, England
@SkySportsPL @SkySports Hit the underside of his elbow,not above his shoulder,not an unnatural position given the circumstances. The law sucks #FULLIV
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Nina Dannielle Kells
(@cluedokells) reported
from
Crayford, England
@SkyHelpTeam is there a problem with sky mobile as I can’t make any calls, neither can my sister
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pete
(@shade1964) reported
from
Ditton, England
@SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!
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Lloyd EC
(@DJ_Lloyd_EC) reported
from
Crayford, England
@SkyUK New customer just moved into our new home. £96 a month for sky, definitely not paying that👎🏼👎🏼
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Phil Lines ⚒
(@PhilLines13) reported
from
Sutton at Hone, England
@gogcook @SkySports People likely don’t read my pointless tweets. To be fair. And I wasn’t the first to mention his name. Ironically. Never mind. All in a days work and well done to both guys. The Twitter saddos can just do something else. Have a nice weekend 👌🏼
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
Hi @SkyHelpTeam can you give me a number to call for broadband issues please - the help on the website is slowly driving me insane. Thanks!
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susan nelson
(@SusanSwanny) reported
from
Chart Sutton, England
@SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!
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Phil Leivesley
(@pleives) reported
from
Sutton at Hone, England
Hi @SkyUK. My original offers have now ended and I’m paying about £40 per month more than I would be if I was a new customer. I’d like to resolve this but no phone number I can find works, and it doesn’t appear to be easily done online. Can I actually speak to someone?
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Volumiser_AFC
(@Volumiser_AFC) reported
from
Sutton at Hone, England
Don't get stressed by @SkySports pundits and their bias. Just drink their tears with a smile on your face. Bit disappointing that @9smudge can't help but put the boot into the club that made him, but some ex pros are like that. We savour their bitterness and move on.
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Gem
(@gemwoodman) reported
from
Sutton at Hone, England
@SkyHelpTeam I waited in all day yesterday for an engineer to come and install my sky TV between 8-5pm and they did not bother to show up. And no one contacted us to notify us. Absolutely disgraceful service.
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@SkySports I know you hate it but Leeds are ****
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
@sparkloaf26 @SkyHelpTeam Apparently means an issue from the outside into our hub.
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Phil Lines ⚒
(@PhilLines13) reported
from
Sutton at Hone, England
@Qwesii_Chiichy @SkySports I didn’t say that?! The ball is out. By a LONG way .. Simple. That my issue. Not the standard mediocre defending. Thanks
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
Hello @SkyHelpTeam you don’t seem to be answering my tweets? My broadband is incredibly slow, the website is telling me to contact someone to resolve, when I call it just tries to send me to the website? Please can you help?!!
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Conor Butcher
(@CJButch94) reported
from
Sutton at Hone, England
@DrmicKing @SkyBetChamp @SkySports It's literally the worst streaming service I've ever used for sport
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Phil Lines ⚒
(@PhilLines13) reported
from
Sutton at Hone, England
@SkySportsPL @SkySports Someone calm Tyler and Smith down please!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis
(@BaftyC) reported
@SkyUK Why do I have to cancel every year to stop you from tripling my bill, only for you to eventually ring me back several times and put me on my old rate anyway. Worst merry go round ever. Just wastes my time and yours. Sincerely, Annoyed, temporarily former customer 🙄
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Mick Harkin
(@MickHarkin11) reported
@SkyHelpTeam @braddels A non account holder can't cancel so how are cancellation offers being given to non account holders.
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LevveLz
(@_Levvelz) reported
@8gzd8k76nM @SkyHelpTeam Yes ONT installed and ready. I don’t give a **** if it’s OR causing the issue, sky have a lot to answer for in what rationale they’ve given for cancellation (providing a valid reason for starters), and now reducing the broadband speed by 500mb and charging me the same amount
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Nicklaus
(@ohitsNicklaus) reported
@SkySports Look how **** all those pundits are, literally all terrible rather watch on mute
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Ru55ell
(@RussellH95) reported
@SkyHelpTeam Hi, trying to sign up to your service but can't find a number to speak to someone via phone can you advise which number is best to call?
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LevveLz
(@_Levvelz) reported
@TheAshMorgan @8gzd8k76nM @SkyHelpTeam Imagine someone agreeing to a contract for a specific speed and time and being let down on both points, 4 times, without a valid explanation. I’m not allowed to speak to OR, so, surprisingly, I’d like an explanation from Sky, who I’m paying to provide a service? Go touch grass
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Ash
(@TheAshMorgan) reported
@_Levvelz @8gzd8k76nM @SkyHelpTeam You’re absolutely not allowed to give another company a chance to provide you with a better customer experience through these issues. Just accept being under their boot and thank them for the privilege you entitled gen-z lefty lib
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Ash
(@TheAshMorgan) reported
@8gzd8k76nM @_Levvelz @SkyHelpTeam But that doesn’t mean he’ll have the exact same awful service does it? You don’t just use a CP for the connection, it’s also the service they provide to customers… and if they’ve failed in what they previously stated, it’s very normal to switch. Proper full on numpty you.
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Mark Hankin
(@8gzd8k76nM) reported
@_Levvelz @SkyHelpTeam Ah so we've got to the bottom of the problem. OR have informed CPs that they could provide Gig speeds, upon ordering/provisioning they have realised the line (for any number of reasons can't handle that) and this has caused cancellations and the resulting lower speeds
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Mark Hankin
(@8gzd8k76nM) reported
@TheAshMorgan @_Levvelz @SkyHelpTeam Seems, like most people, bad customer service is based on not getting exactly what you want when you want and then complaining when something that's out of everyone's control happens. The main issue is that the service isn't live - no amount of an agent saying sorry when