Sky Outage Report in Killingworth, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Killingworth, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Killingworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Killingworth, Borough of North Tyneside, England
The most recent Sky outage reports came from the following cities: Wallsend, North Shields, Sunderland, Blakelaw, Gateshead, Newcastle upon Tyne, Washington, Stanley, South Shields, Whitley Bay, Blyth, Ashington, Boldon Colliery and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Killingworth, England
Latest outage, problems and issue reports in Killingworth and nearby locations:
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Darren (Greeny)🍒⚪️
(@biggdazza) reported
@SkyHelpTeam any ideas why all of a sudden my Internet is down as been all morning ??
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ethan tarsey
(@TarseyEthan) reported
@SkyHelpTeam Yeah I need help
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alge21
(@algernon2101) reported
@SkyHelpTeam moved home a month ago with the VIP service. Since then Sky have made mistake after mistake, cumulating in a third phone call in 3 weeks,following an email last night that stated WE?? had cancelled spotify,supervisor would not speak to resolve,awful service 4 £100 pm
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Laura
(@Jo82La) reported
@SkyHelpTeam There is no number generated just an endless loop of “self help” all I want is a phone number - do you have it ?? #PoorCustomerService
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The 48
(@Je_suis_Gemeaux) reported
@SkySports Issue is putting away chances. If Arteta persists with Auba & Laca, we'll be lucky to finish 8th.
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Becky-Louise
(@BeckyLouiseUK) reported
@SkyHelpTeam But it hasn't changed in 3 days! When I call it cuts me ofd after playing me an automated message "we are aware of the issue". I need to know when this issue is looking to be fixed as I work from home.
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Josh
(@JMO_96) reported
@NTFCNathan @SL10____ @SkySports Pukki scored 11 for one of the worst teams in prem history while playing 3 months with a broken toe
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Sue Dunn
(@sue_suedunn5) reported
@SkyUK why is my yahoo, sky email not working? And why can I not get through to customer services to speak to a real live person? 😠
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loxie-14
(@14Loxie) reported
@SkyHelpTeam Can you confirm where this is stated on Sky Store when i purchase the movie. As it clearly does not state this. If this is the kind of poor communication n way of robbing your long term customers, i will have no other option to switch. I pay £80 month for your services #Sky #JOKE
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Kat
(@katvanhoof_) reported
@OpenreachHelp Em I have now spoken to two people at @SkyHelpTeam about this and, predictably, they have been unable to help. They were only able to speak to your help bot. Is there any other way to “escalate internally” as you say? Your engineer *assured* me this would be fixed in 24 hours.