Sky Outage Report in Greenhithe, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Greenhithe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Greenhithe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (54%)
-
TV (23%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Greenhithe, Kent, England
The most recent Sky outage reports came from the following cities: London, Charlton, Upminster, Dagenham, South Benfleet, Wickford, Manor Park, Romford, Basildon, South Ockendon, Dartford, East Ham, Ilford, Woolwich and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Charlton |
Internet | |
| Upminster |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Greenhithe, England
Latest outage, problems and issue reports in Greenhithe and nearby locations:
-
oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
-
Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
-
Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.
-
Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?
-
Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️
(@jaypayneuk) reported
from
Bromley, England
@SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom
-
Chris Pipe
(@cpipe70) reported
from
Halling, England
@markking147 @SkySports I’ve had the same issues dude ...
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
-
Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
-
Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService
-
Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
-
Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
-
Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
-
Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
-
oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
-
Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
-
lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
-
Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Winston Smith
(@WSmithR101) reported
@SkyHelpTeam I have had issues of loss of 90% of service for the last 6 weeks and you don't seem bothered
-
stev
(@spr0udy) reported
@SkyHelpTeam So just to be clear the immediate solution is to either pay an extra £15, or wait until Monday to be able to use the broadband that I'm already paying for? Stunning. You guys at least need to update your website & IVR to let people know not to bother calling!
-
Joanne Saxon
(@josaxon) reported
@SkyHelpTeam Did try calling but can see there is call centre issues and wondered if you might be able to help.
-
Han
(@hannahsmith2601) reported
@SkyHelpTeam my sky q apps won't work despite software updates and app refresh, can you help please?
-
Danny Bendall
(@danielbendall) reported
@Billyokco @donson1990 @SkySports Probably never watched Ward fight
-
Lynette murray
(@LynetteForbes17) reported
@SkyHelpTeam in regards to my mobile bill which I’ve been trying to sort out since February. Can someone from sky please contact me regarding this issue.
-
Stacey
(@Stackalaka_) reported
@SkyHelpTeam You said you'd fix it and you didn't 4 phone calls later.
-
mazzy
(@mazzydiz) reported
@SkyHelpTeam my grandmother is very unhappy £72 a month and has no extras no new equip for 13years! She has been unable to get a response and has waited for over an hour on occasions for the phone not to be answered. You need to contact her to cancel or negotiate.
-
Jamie Farrell
(@JamieFa70532108) reported
@SkySports @EddieHearn Pathetic should be held at Wembley, all about money now boxing. Prob be on box office for something stupid like £49.99
-
Matthew Dendle
(@Matthew_Dendle) reported
@SkyHelpTeam Hi, was meant to have an openreach engineer come out this morning (was booked through a Sky engineer) but they haven’t arrived in the time slot - is there a way to check for updates? As unable to get through on the phone due to the contact centre being down.