Sky Outage Report in Welling, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Welling, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at Sky
Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (59%)
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TV (17%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Welling, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of London, Romford, Croydon, Southwark, Hackney, Islington, Camden Town, City of Westminster, Harringay, Grays, Dartford, Greater London, Leyton and Poplar.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welling, England
Latest outage, problems and issue reports in Welling and nearby locations:
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Alex Heath (@ADH_911) reported from Bromley, England
@SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.
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Phil Carter (@PhilSCarter) reported from Bromley, England
@SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous
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Thomas Hartley (@therealowlstom) reported from Poplar, England
For days now I've seen #swfc name dragged through the mud over absolutely nothing. @MailOnline & @SkySports should hang their heads in shame for whipping up hysteria off the back of a handful of shameless attention seeking #NUFC fans. Wouldn't happen with #safc far classier.
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KYLE™ッ (@itsKapoow) reported from City of London, England
@SkyHelpTeam hello, My internet was down for 14 hours last yesterday, it’s been back online for 4 hours and now it’s gone offline again. Any advice on what’s going on
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Matt (@Missives0fASub) reported from Romford, England
Anyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England
@OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England
@SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?
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Ade H (@hodadr) reported from East Ham, England
@skytv @SkyUK any reason the satellite signal is down? NYE bad timing for a technical fault! @SkyHelpTeam
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Dave (@Dave_mfc87) reported from Camberwell, England
Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam
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Anju (Harmit) Ahluwalia BEM (@anjua01) reported from Walthamstow, England
@EE disgusting customer service after 20 years of paying for a service . Go with @SkyUK for mobile phone needs as my husband got great customer service . I will be leaving EE after 20+ years
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Matt (@Missives0fASub) reported from Romford, England
@saintly67 @SkyHelpTeam Save yourself the call. Hold down the small reset button on the back of your router until the lights on the front go off. Then go back to your Q box and reconnect. Your other devices won’t need reconnecting.
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Patrick Keyte (@PatrickKeyte) reported from Camberwell, England
@SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England
@SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer
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Illy Mus 💙 (@illymus) reported from Camberwell, England
@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Lynn rr71 (@LynnRr71) reported from London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England
Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?
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Inga Davis-Rutter (@IngaDR) reported from London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England
@SkyHelpTeam Once again abdication all and any customer responsibility
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Inga Davis-Rutter (@IngaDR) reported from London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England
As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt smith (@sm200400) reported
@SkyHelpTeam @Speedingalong This is by far the worst mobile company I have been with. If it’s not the calls it’s the internet on the mobile going off. Calls just disconnect Randomly. Piss poor.
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zeus the emu (@zeus_the_emu) reported
@SkyHelpTeam Yep I'm having same - every mobile no in addy bk "number not valid" wen try ringing them- INCL my vulnerable mother.... PLS FIX SOON.
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Heidi Goodwin (@GoodersH) reported
@SkyHelpTeam please can you confirm what’s going on with Sky Mobile currently? I can’t make outgoing calls, it says ‘this number doesn’t exist’ whenever I try, which is obviously going to be a problem in an emergency! Looking at Twitter, I’m not the only customer with this issue
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Lizzi (@Tna_lizzi_jane) reported
@SkyHelpTeam Still not working - any idea when it will be as only means of contacting people
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notsean (@Resident_emmett) reported
@Castweets1212 @SkyHelpTeam I'm able to call some other sky mobile numbers, seems to be an issue connecting to other providers
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Ben Jamin (@jrjaminben) reported
@SkyHelpTeam Having issues with mobile. When i try and call certain numbers it just says the number does not exist?
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Vicky Pac-Pomarnacki (@vickylouiseuk) reported
@SkyHelpTeam I haven't spoken recently, as every time I call the waiting times are horrendous. Last time they weren't very helpful, eventually sent new sim at my insistence, but with today's issues where I can't even make a call, it's getting ridiculous.
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Nathan Stannard (@NathanStannard) reported
@SkyUK appalling service
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A (@A_H2491) reported
@SkyHelpTeam my landline won't ring mobile numbers, it says the number isn't recognised but will ring other landlines no problem. How do I resolve this issue?
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Ant (@LondonLadAnt) reported
@SkyHelpTeam quick question I’m trying to download a purchase that’s in my sky store archive on a mini box ( which I’ve done many times before ) and I’m getting a msg saying cannot download technical issue but speaking to sky store they say that isn’t possible pls advise Ty