Sky Outage Report in Welling, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welling, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 04: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Welling, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Hackney, City of Westminster, Romford, Brentwood, Croydon, Harringay, Newham, Camden Town, Bexleyheath, City of London, Ilford, Catford and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Wi-fi | |
| London |
Wi-fi | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welling, England
Latest outage, problems and issue reports in Welling and nearby locations:
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.
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Ludovica Orlando
(@LudoOrlando) reported
from
Lambeth, England
@SkyHelpTeam All down in Lambeth too!
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out
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Richard Howle
(@richardhowle) reported
from
Bromley, England
@SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...
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Dave
(@lawman1962) reported
from
Romford, England
@SkyHelpTeam Hi and appreciate things are probably manic atm, but I’m having issues trying to pause my Sports channels, tried link but doesn’t recognise my account, thanks
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
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𝕆𝕞𝕒𝕣
(@BeingOmarFaruk) reported
from
East Ham, England
Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Garry Clark
(@Gmski) reported
from
Tottenham, England
@SkyHelpTeam I understand the pressures the call in team are under but the inability to cancel Sky Sports via the website seems like a wasted resource.
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Shakira Martin
(@ShakiraSweet1) reported
from
Bexleyheath, England
@SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans
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Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼
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David Collins
(@MrDavidJCollins) reported
from
Camberwell, England
@SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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Gary Russell
(@gjrrox) reported
from
Bromley, England
@ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey Anderson (She/Her)
(@staceyleggings) reported
@SkyHelpTeam I currently have no satellite signal. I'm wondering if there is an issue getting a signal? Is this down to the very heavy rain? I could get a couple of channels but now cannot get any.
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Andrea
(@faulknerandrea) reported
@SkyHelpTeam There is no dialling tone. The online help advised me to do stuff with my router but it didn’t help. There’s an issue with the line
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nsmmedia 🏳️🌈 🍂
(@NSMHD) reported
@SkyHelpTeam Is this linked to the issue where only part of a program downloads so your say 15mins into a 50min show and it abbuptly ends then says resume download but doing this says failed to download?
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Colin Golland
(@ColinWSM) reported
@SkyHelpTeam hello unable to download anything to my sky q box. Tried a number of things but network working fine. Is there a problem with your system?
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Phoenixblue
(@Phoenixblue4) reported
@SkyUK I was about to buy Sky Tv and broadband, but if you think I am waiting til 6th January for it to installed you have just lost a customer am afraid.
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Adam Mogford
(@adam_mogford) reported
@emmajaynexoxoxo I have! Series 1, Episode 4 just says ‘downloaded - 101%’ before it fails. @SkyHelpTeam is this a known issue or an unlucky few?
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Classic Doode
(@NewDaii) reported
@SkyHelpTeam Oh no! Thats awful! To refuse bieng put on the new platform. Im sure it would bring them more audience. Never mind anyway. Thank you for your support & time. I will hold on a little longer.
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Margot Wylde
(@WyldeMargot) reported
@SkyHelpTeam you are reporting no problem with internet after automatic line tests on my sky; yet everyone I’ve spoke to can’t access anything on home broadband (B73 postcode). Unsure as to what to do next!? There was a major flood yesterday, maybe needs looked at?
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Tom Jarvis
(@TomJarv40234281) reported
@SkyHelpTeam had an issue with my TV signal for weeks now and it's finally no signal, been through all the trouble shooting and still nothing. Can someone please reach out to me? 4 years a multiroom customer and paying for no TV currently!
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Adam
(@ajpnumber1) reported
@SkyHelpTeam hi can’t download anything on sky q box. Keeps saying download failed. Been like it for a couple of days. Is there an issue?