Sky Outage Report in Welling, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welling, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Welling, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Gravesend, City of London, Hackney, Ilford, Chingford, City of Westminster, Newham, Harringay, Dagenham, Woodford Green, Poplar and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welling, England
Latest outage, problems and issue reports in Welling and nearby locations:
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Shakira Martin
(@ShakiraSweet1) reported
from
Bexleyheath, England
@SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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David Collins
(@MrDavidJCollins) reported
from
Camberwell, England
@SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting
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Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.
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𝕆𝕞𝕒𝕣
(@BeingOmarFaruk) reported
from
East Ham, England
Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.
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E1 Shenanigans
(@E1shenanigans) reported
from
Poplar, England
@SkyHelpTeam In Feb I called your customer service team before my contract was due to expire. They gave me a new deal for the same price and said it would take immediate effect. This hasn’t transpired, so now I’m paying double. Please fix and refund the difference.
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...
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Dave
(@lawman1962) reported
from
Romford, England
@SkyHelpTeam Hi and appreciate things are probably manic atm, but I’m having issues trying to pause my Sports channels, tried link but doesn’t recognise my account, thanks
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.
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Gary Russell
(@gjrrox) reported
from
Bromley, England
@ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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Ludovica Orlando
(@LudoOrlando) reported
from
Lambeth, England
@SkyHelpTeam All down in Lambeth too!
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rory
(@frank_carew123) reported
@SkyHelpTeam I’ve an on going complaint, you say you’ve tried to contact me in an email which I doubt, now I have to contact you back. You lied to me when you said SkyQ would work in my flat, it crashes constantly. You’ve failed to deliver your contract to me for 18 months
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Barry Neaves
(@Consulting_SAP) reported
@SkyUK great service delivering my new box within 24 hours of reporting fault. you had said 3 working days. what was not good was not telling me so i could be prepared and have the old box ready! as the delivery driver was standing there, he has now left with my viewing card!
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Tom Matthews
(@bckstgetom) reported
@SkyHelpTeam You have phones that can dial outbound no? Given you provide this service to millions....
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam Hi, I was just wondering if your tech team made any progress with Openreach regarding improvements to the existing copper line on our estate? @OpenreachHelp are taking no responsibility (as usual...), but it's their network that's causing the slow speeds.
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Saam Hamidi Watts
(@saamac) reported
@HarrisonHolland @virginmedia ********* mate, happened to me last year so sacked them off and bargained a saucy deal with @SkyUK .. will never go back to them, always a nightmare to deal with. Hope you get it sorted 👍🏼
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MU97
(@MU19_97) reported
@ABowers1990 @DanielPearse14 @SkySports Ofc they can but none of them lasted long as a champion in the heavyweights especially the crap ones like Cunningham
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Mike
(@gymmike_) reported
@SkyHelpTeam My issue being I get a notification weeks ago through the the my sky app asking me to renew my contract and keep my payment the same. Which I did. Now bill increases hugely, and apparently nothing you can do? Maybe leaving is the best option.
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James Sharp
(@SHARPY2402) reported
@SkyUK: your package expires 16th march..theres plenty of options avalible to you..contact us 10 days prior if you wish to cancel your service Me: *looks at email* theres one option avalible to me.... Rings sky.... We cant discuss this until 26/27th feb... Ah, great.
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Rod Danes
(@RodDanes) reported
@SkyHelpTeam Unfortunately I can’t do this because it’s my friend who has the problem and he cannot get online to check. So I gave his post code. When I click the link you gave it automatically checks my own broadband
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Claire
(@Cmwhit85) reported
@Hurrikeen @SkyHelpTeam Just seen someone else say its a BT fault and they will try to fix within 6 hours. I'll send you my bill 👍