TalkTalk Outage in Hornsey, Greater London, England

@TalkTalk O really u day here to HELP Well like I said 8 days ago my 80 years mum stuck in doors on her own no phone or internet since 20 feb SUPPOSED to send someone Saturday ( rang sat AM No couldn’t come not enough engineers GOT TO wait now till 8 March YOUR SERVICE SINKS 😡😡

Really poor customer service @TalkTalk. Broadband organised back in January, 6 days past hub delivery date, still no sign of it, 5 days past activation date & account still in active. Hours on the phone with no clear resolution! Aren’t you meant to encourage new customers??

@TalkTalk 7 days ago I left 25 message my mum who’s 80 has no phone stuck In doors u customer service is disgraceful 😡💩

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@TalkTalk Disgraceful 24 Hours and no reply STOP Advertising your the best and always there to help ..... NO your Rubbish 😡😡

@TalkTalk 14 hours ago I left a message STILL NO Reply. Your service =💩😡😡😡

@TalkTalk any chance of a reply today 9 hours. Still waiting 😡😡 Service crap

@TalkTalk crap service 😡

@TalkTalk Still waiting for a reply 6 hours Crap 💩 service and have a cheek to Advertise on TV how fast and efficient you are 😡😡😡😡😡😡😡

@TalkTalk Why can’t something help my MUM 80 years old no phone no internet living in her own can’t go out earlier date Saturday 27th Feb 😡😡😡😡

@TalkTalk @mindiam_xo Sorry bud, you can’t help. Wifi speed is 0.54 mbps. It’s just trash

@TalkTalk Why has your service been buffering all day? Is there an issue in the Willesden area?

@melato___ @TalkTalk Same! Been on the phone for ages trying to sort it. They are refunding me I don’t care. The **** always cuts out.

Nah @TalkTalk are pants. Why are WiFi providers in the UK so awful? My mobile hotspot is more reliable than this trash.

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

Not one full day of internet for 10 days and no help whatsoever from @TalkTalk , hours wasted on the phone just being left on hold for 40 minutes, partner and I not able to do any work for days... supreme 👍🏼

@TalkTalk Tried messaging you because my router’s not working. Couldn’t remember my password so they sent link to change it (didn’t work) Can’t login to my account (same reason)Password change link also doesn’t recognise my landline no. Please help

@RuthCadbury @TalkTalk @RuthCadbury please could you help support supply staff. We have none to ask for help? I sent you an email. Please if you could advice 🙏🏼 thank you

@LaurenJThom @TalkTalk It was horrible. I missed Moira so much and she missed me. Her bébé. All of Edinburgh weeped for me.

@TalkTalk Trying to leave. 3 hrs in tel queue, told going down list then up again. Finally when at 7 in queue (for about 10th time) chose call back option as had meeting. No call back. No options to do online. Your stuff won't be returned, I won't be penalised for that. Stinks

@Markmoorhouse2 Watch the BT deal mate, it won't be as low as £25 a month for long! Go for TalkTalk it will be cheapest! At the end of the day, it's like your Gas and Electric - the pipes/cables into your house never change, it's just a choice of who you pay!

@TalkTalk what an absolute waste of time! 2hours on the phone and an entire day spent waiting for a tech person to come out only for them not to show up! Ridiculous company! Terrible customer service! Will definitely be cancelling with you! #dontuse #timewasters

Struggling with our internet #talktalk you have failed us in providing a good service or even a service

@TalkTalk @himynamesgavin So why did you sell fixed price contracts in 2021? All you have to do is honour the existing contracts until they expire, worst case 18 months from now, but again you won't. But you will however keep selling your services to new customer thus putting more strain on the network??

@TalkTalk All your DM did was send me a link, which confirmed there are apparently issues somewhere, not specifying if the known issue is affecting my area, or if I am having a separate new issue. Not very helpful.

@TalkTalk @JCAllison55 What significant investment have you made? Even your CEO was quoted as saying the network was coping well even with 40% more usage only 2 months ago and now there is a price hike. To say more devices are now connected, then maybe you want to stop new contract altogether?

@TalkTalk @JCAllison55 What significant investment have you made? Even your CEO was quoted as saying the network was coping well even with 40% more usage only 2 months ago and now theirs a price hike. To say more devices are now connected, then maybe you want to stop new contract altogether?

@Rubyflanagan27 @TalkTalk I have this issue in the Twickenham area