Virgin Media Outage Report in Keyworth, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Keyworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keyworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Keyworth, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Long Eaton, Loughborough, Melton Mowbray, Sileby and Coalville.
City | Problem Type | Report Time |
---|---|---|
Nottingham | Internet | |
Nottingham | TV | |
Ilkeston | Internet | |
Long Eaton | Phone | |
Loughborough | Internet | |
Nottingham | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Keyworth, England
Latest outage, problems and issue reports in Keyworth and nearby locations:
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The wifi in my house is awful despite having 500mb broadband with you
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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Deborah Marshall 💙
(@deb_the_dj) reported
from
Sandiacre, England
@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia @virginhelp any help with this yet?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help
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Paul Witney
(@bgspixpaul) reported
from
Ruddington, England
@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sonia Shahid
(@SoniaSh25237552) reported
@virginmedia Well for a start can someone give me a call to rectify the poor internet connection ?
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graham littler
(@adelwire) reported
@virginmedia I really could write a book about the myriad of excuses, promises, broken promises, waiting on a phoneline. Your churn department has ideas of its own - it's all about the sale, not bothered if whats aggred actually happens. @BBCWatchdog @MartinSLewis
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steven cummings
(@toonarmychef) reported
@virginmedia Still the same awful service tbh , on demand won’t work and I pay for the service . Cheap nasty router so the WiFi keeps dropping . The app virgin refers you too never works , and u can never get anyone on the phone
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John
(@John15979696) reported
@mouthwaite @virginmedia Should try and use BT they have great signal and they provide small hub boxes that you can put in different rooms and get great signal off of your main hub.
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Tyler
(@Foxie_GG) reported
No joke @virginmedia is the worst internet provider in the world.
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JRW
(@JRW_01) reported
@virginmedia I must say you’ve seriously let yourself down today, I’ve spoken to 8 different people to sort an internet issue, and was promised the issue would be resolved in 2hours - still waiting 14hours later #greatcustomercare
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CrackHead Smugey
(@JPlankstar) reported
wtf is @virginmedia is it a bunch of crackheads
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Ben
(@BenPartridge1) reported
@virginmedia your WiFi is ****. Did u know that
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Sev0077
(@MarkSevern2) reported
Absolutely disgusting service from @virginmedia on the telephone just now. Customer "service" agent hanging up on me after requesting cancellation of my mums account.
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Mehrab
(@Mehrab99_) reported
THIS IS SO BAD @virginmedia