Virgin Media Outage Report in Tooting Bec, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tooting Bec, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tooting Bec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Tooting Bec, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Southwark, City of London, Ealing, Hounslow, Hackney, Carshalton, Sutton, City of Westminster, Hammersmith, Paddington, Southall, Islington and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tooting Bec, England
Latest outage, problems and issue reports in Tooting Bec and nearby locations:
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Charlie Miller
(@charlie_miller) reported
from
Lambeth, England
@virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.
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POUTMEDIA.Lesauvage
(@lesauvage) reported
from
Islington, England
@virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)
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Medan
(@sumnjam) reported
from
Tottenham, England
@virginmedia You have send me new one couple weeks ago and that one is not working
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ANT
(@pantsant) reported
from
Camden Town, England
Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia
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Medan
(@sumnjam) reported
from
Hackney, England
@RosellaDegori @virginmedia Is still out in N16 from 4pm yesterday. When you check status it says OK but I think they are lying. Help is possible to contact in Tuesday 08am, i am getting fed up.
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Mischa Watson
(@mischawatson) reported
from
Hackney, England
Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏
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OM.
(@omlazo) reported
from
Islington, England
@virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.
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will jennings
(@willjennings80) reported
from
Lambeth, England
@virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.
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Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia @RosellaDegori Despite several attempts and restarting, service is still down in N16 impossible to contact help. When yiu run service check simply says everything is OK, well is NOT
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.
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Ari Gork
(@arigork) reported
from
Camden Town, England
Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs
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John Green
(@johngreenn) reported
from
Lambeth, England
@Andrewcowderoy @virginmedia Down in #brixton too ;(
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Rob Davis
(@rbdavis) reported
from
Islington, England
@virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia customer service is shocking, no Broadband or TV and when you call to find out an update you get a recorded messsge “Sorry lines are busy please try later” or try another service provider.
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Jelena Culum
(@jelenaculum) reported
from
Camden Town, England
@withnail69 @virginmedia Probably not and will fix it at some point next week
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Peter Kirby
(@PeterCSK) reported
from
Islington, England
@virginmedia why no statements or comment about you service outage. Unacceptable.
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TopWhiskies
(@TopWhiskies) reported
from
Hackney, England
@virginmedia systems outage, again; I feel these are become more frequent. I’d call to talk with someone, but the wait times are quoted as 30 minutes...
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
Great. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jesse
(@Jesse42308622) reported
@virginmedia There isn’t a problem with my account, I would prefer to speak to someone possibly on live chat, but I tried that yesterday and was waiting for 40 minutes and then the internet dropped and I lost my place. Can I just find out if the area problems are still there?
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robertgall92
(@robertgall92) reported
@virginmedia been waiting since July 14th to have WiFi installed. Engineers been to our home multiple times now but cables still not installed. Called several times to be told team will come to finish the job, never arrived. Unacceptable service!
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Travis
(@TravisJNicholl) reported
@virginmedia I haven’t been able to get anything on demand or catch up on my TiVo box with the error code V210. My account status is also showing as 22:Staging Would appreciate any help!
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Laura monaghan
(@Lauramonaghan11) reported
Why can’t @virginmedia make things easy. My email was hacked yesterday after waiting on hold for 30minutes some eventually answered and said they had unlocked it and changed my password. I can now get in but I’m not receiving emails and can’t find a way to fix it
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CaptainChubbie
(@CaptainChubbie) reported
@virginmedia I contacted yourselves 24th September 2022. They claimed by 4pm on 25th September 2022, my internet speeds would be fully restored with no problems
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Katie Crombie
(@KatieC_says) reported
@mikeyhg @virginmedia I don’t know why I even bother reporting it tbh! They never do resolve it and it’s happened so many times!
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Silviu Ciocarlan
(@SilviuCi0carlan) reported
@virginmedia why so many broadband issues all of the sudden? A while back I used to have an issue once a year and now it happens almost daily 🥺
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𝔱🦇
(@timxrn) reported
virgin media wifi is so **** like why am i fighting for my life rn?
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Josant Personal Trainer
(@josant_pt) reported
@virginmedia The broadband still not working since last afternoon. Any problem in SW17? Any solution? I need the broadband for work
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Jesse
(@Jesse42308622) reported
@virginmedia The last time I spoke to someone from VirginMedia, it was after the service page told me there weren’t any faults, but I was told it was actually a faulty cable at the box? I was registered for compensation, but I never got anything, and the problem STILL persists.