Virgin Media Outage Report in Tooting Bec, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Tooting Bec, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tooting Bec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Tooting Bec, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Harringay, Croydon, Hounslow, City of London, Hampstead, Fulham, Greater London, City of Westminster, Southwark, Poplar, Wandsworth and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Tooting Bec, England
Latest outage, problems and issue reports in Tooting Bec and nearby locations:
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@vmbusiness Not good guys. Three outages this week. Poor txt comms. Getting worried.
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TopWhiskies
(@TopWhiskies) reported
from
Hackney, England
@virginmedia systems outage, again; I feel these are become more frequent. I’d call to talk with someone, but the wait times are quoted as 30 minutes...
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Jelena Culum
(@jelenaculum) reported
from
Camden Town, England
@withnail69 @virginmedia Probably not and will fix it at some point next week
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POUTMEDIA.Lesauvage
(@lesauvage) reported
from
Islington, England
@virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)
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Rob Davis
(@rbdavis) reported
from
Islington, England
@virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
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Peter Kirby
(@PeterCSK) reported
from
Islington, England
@virginmedia why no statements or comment about you service outage. Unacceptable.
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H-Town
(@letsbhavinu) reported
from
Hackney, England
Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡
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Mischa Watson
(@mischawatson) reported
from
Hackney, England
Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏
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Sujal Shah
(@sujii_shah) reported
from
Kensington, England
First time I’ve ever finished my data on my phone because I had to keep tethering internet at home because @virginmedia can’t be bothered to fix the internet at my house. Mum, dad if I die this weekend and can’t contact you, you can blame @virginmedia 😡
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Ari Gork
(@arigork) reported
from
Camden Town, England
Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs
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ANT
(@pantsant) reported
from
Camden Town, England
COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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Reggie The Dachshund
(@K9Reggie) reported
from
Walthamstow, England
Sorry to hear that you’re having issues with @virginmedia , I’ve been waiting since February for my installation, is it worth the wait 🤔
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
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Steve 'Buzz' Pearce
(@stevebuzzpearce) reported
from
Camden Town, England
@GavinWilkie @beeshi @virginmedia Same. @virginmedia I’m switching because of your crazy high pricing and a year of promises to fix but only if I pay more. 200mb promise, never ever got higher than 50mb, peak times are dismal at 0.5mb. Bye.
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia customer service is shocking, no Broadband or TV and when you call to find out an update you get a recorded messsge “Sorry lines are busy please try later” or try another service provider.
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ray
(@javacw) reported
@virginmedia problem still occurred after the promised 1:30pm, rang your cs again having a dude repeatedly refused all my request over the phone and claimed can not understand anything of my words. gg. ofcom there we go
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Sue Cozens
(@njcsmc) reported
@virginmedia Too much to say in a tweet & would like to speak to a human being to complain without being put on hold & forgotten 150 & 03454541111 no help, trying to report issue with my vulnerable elderly hard of hearing in-laws incoming calls. I am not a Virgin customer myself.
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James Gibson
(@jamesgibson279) reported
@virginmedia Waiting to see if we get a new hub on Saturday (another 5 dts with dodgy broadband,if the problems not fixed permanently this time then we have to go with a different supplier.
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Lee Ramsay
(@TheLeeRamsay) reported
@virginmedia my broadband has been down since this morning. Continuous green light. Says my area is fine?
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Para
(@ParaSightPlays) reported
@virginmedia 7th January 2023. I fail to understand why a mistake on the part of VM is something a customer is meant to take on the chin and deal with the consequences of it.
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Vonnie
(@vonnieface) reported
@virginmedia I don’t doubt its@the first slot but the service is still appalling. This could have been sorted months ago without this £25 if you call us again within a month threat. It’s just not on! I fail to see what it is I have paid for in the last 4 months not service of any kind
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Vonnie
(@vonnieface) reported
@virginmedia The original was pixelated and freezing. New box now@stuck in welcome screen no luck on phone engineer for a third time coming Monday but that’s another week with no service and months of crap service in the past. #lastchance
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Kez67
(@Kez671) reported
@virginmedia how much longer am I going to be without broadband? Why am I paying for a service I'm not getting? Why are you increasing contract prices if you can't sort out issues quickly, I should be getting a refund🤬
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Marcus Carter-Adams
(@MCAMusicMD) reported
@virginmedia Hasn’t been processed; they won’t do anything till it’s been made live. There’s a house within WiFi range that has virgin as the network is available to me on my laptop. I’m now without internet for an unknown period as install was due to be this past Monday. I need a dongle..
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Vonnie
(@vonnieface) reported
@virginmedia what a week indeed! Finally thought I’d solved the TV issues we’ve had for months with a new box, that’s buggered after 4 days and in the middle of a World Cup I need to wait a week for an engineer! Sort out your customer service!!!