Virgin Media Outage Report in Tooting Bec, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tooting Bec, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tooting Bec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Tooting Bec, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Tower Hamlets, Croydon, Kensington, Finchley, Bermondsey, Ealing, Southwark, Walthamstow, Wembley, Islington, Mitcham, Belsize Park and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Total Blackout | |
| Tower Hamlets |
Internet | |
| Croydon |
Wi-fi | |
| London |
Total Blackout | |
| Hackney |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Tooting Bec, England
Latest outage, problems and issue reports in Tooting Bec and nearby locations:
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@virginmedia Why do you offer a text service ? Then respond 24 hours later or don’t respond at all.I spent in totally 2 hours on the phone trying to speak to virgin media , but if I was a new Customer you pick up the phone within 2 mins . My broadband is down again
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@zesty_al @virginmedia You have 14 days cooling off period you can cancel,Virgin media don’t pick up their phone calls and their text services is a joke , and your can’t email them , you gotta write to them how inconvenient is that for customers 😡
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@nlitchfield @virginmedia @YodelOnline Aye, the fact it’s become a bit of a critical service from me to be able to work from home.
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Graham
(@GR4_H4M) reported
from
Epsom and Ewell District, England
@radale @virginmedia Extremely! Possibly the WORST company I’ve dealt with..... and even after all that they still didn’t cancel the contract!
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Paulo J R Bicho
(@paulotuga86) reported
from
Epsom and Ewell District, England
@virginmedia Yes i did still the same hard drive problem
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Ciaran
(@Ciaranfff) reported
from
Southall, England
@virginmedia fix my wifi you *****
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Paulo J R Bicho
(@paulotuga86) reported
from
Epsom and Ewell District, England
@virginmedia I can’t see anything the message saying hard drive problem is on the screen
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
@ItsDaveClayton @virginmedia Business or Residential service? We switched to VM Business two years ago and it is night & day better. Wi-Fi switched off at router and BT Home Hub used to distribute Wi-Fi throughout the house. I get 550 to the house and over 200 in other rooms
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Vish
(@VishP19) reported
from
Ilford, England
@virginmedia #virginmedia Yes. A call to say they can’t make it! Would rather I was notified in the morning than wasting my day waiting. Shockingly poor customer service!!
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@virginmedia Internet not working at all and router has no lights on. Yes, it’s plugged in. What’s the issue? Can’t get through to anyone on the phone.
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赤羽マイク
(@maiku_akahane) reported
from
Kensington, England
I feel down as my @virginmedia internet.
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Nada Altobaishi
(@Nada_Altobaishi) reported
from
Ealing, England
@virginmedia I am so disappointed with the service. I moved to my house in August and joined Virgin Media because I thought they had the best service. To date we are not connected and the date we were given is 29th December!! Point to note that we have no internet in the house!
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oly barnsley
(@olybarnsley) reported
from
Islington, England
@virginmedia #broadband in the N4 area is really slow every weekend. I pay to have a good service. I need it for work. Please explain?
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Paulo J R Bicho
(@paulotuga86) reported
from
Epsom and Ewell District, England
@virginmedia Already try that still don’t working don’t get me wrong but this is getting a joke now because no one can help me our give answer I’m really starting to cancel my contact because this is not acceptable at all
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@MendingTheGap @virginmedia Hello Sir , I have wasted 2 hours trying to ring them . If you wanna signed up you are speaking to a member a staff in less then a minute, try and cancel different story all together,serious go with SKY who will Assit you alot better
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scott Carson
(@scottCa91224316) reported
from
Hounslow, England
@virginmedia No my experience has not improved, your automated customer advisors are totally ineffective. An email sent to customer services several weeks ago still hasn’t been dealt with, I guess i need to cancel my £1300 annual subscription and go to someone like sky
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Roy Pio
(@RoyPio1) reported
from
Southall, England
@virginmedia 16 hours on the phone just trying to get a WiFi booster your customers service is a joke 🤬🤬🤬🤬
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
Not the best start to life as a @virginmedia customer. Radio silence from @YodelOnline who are supposed to be delivering the router, and stuck in an online queue for 45 minutes so far waiting to speak to a customer support advisor...
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Barnaby & Chris
(@AmbroseBarnaby) reported
from
Richmond, England
Anyone else left virgin media and can explain my final bill. We have now served our 30 day notice our service was cut off today. We got billed on the 12th of every month. We just got another bill with a credit and a readjustment to the final amount due Is this normal B.
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@MBRL13 @virginmedia Hello you’re lucky,I have to tired to cancel with Virgin media on a Number occasions via their silly text message service.i found it strange you can’t cancelled via email only my letter or telephone call , from May to November one one picks up the phones
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ayman Ali
(@AymanAl_i) reported
@virginmedia They said that the 14 day cancellation period is only available to new customers and that I’d been a customer for 17 years so I couldn’t cancel. The only reason I went ahead with the new contract is for that very reason! Yes a case has been raised but no response. Waiting 17 days
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Emma Saunders
(@EmmaEmma81davey) reported
@virginmedia No. Apparently that's not an option either. It's just rubbish. More financial pressure added to my life that I just don't need. Its never been an issue in the past I've always been able to just call up and either increase or decrease my package when I need to.
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Ayman Ali
(@AymanAl_i) reported
@virginmedia How’s this fair? If you didn’t push a new deal on to me and suggest I could cancel within 14 days I wouldn’t be in the situation!! I already had my mind made and was misinformed in order for your rep to close the sale.
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Mark Wright
(@prodddeee) reported
@virginmedia Even though I had organised it What my issue is why it take 45 days to credit me
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Doctor Beeching
(@DoctorBeeching1) reported
@virginmedia . Two hours of calls to renegotiate my deal. No record of 1st conversation. No call back from 2nd operative now cut off by a 3rd. Why did I give a number in case of cut off ?? Exasperated is not the word for a customer of over 20 years. Shocking service.
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Clare Griffin
(@ClareGriffin6) reported
@virginmedia Since changing my plan a few months ago I’ve not been able to get into my emails. I get a page not found error message. 2 phone calls to you & both times being told it will be sorted but still nothing has happened. How can I escalate this above the 1st line support?
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Caz
(@Ca33ieKins) reported
@virginmedia No, I will give it a go and see what happens. What should I do if it doesn't work?
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john buckley
(@aristot8) reported
Just spent the best part of an hour trying to contact Virgin media, eventually someone answered, then I was told they "couldn't deal with my issue because there systems were down" What an unprofessional shower of people in charge. Unbelievable!
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Emma Saunders
(@EmmaEmma81davey) reported
@virginmedia That it would cost me more than I already pay. But if I call back end june/July they might be able to help then. That's still 2 months of payments.
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Shane
(@TheShaneFirth) reported
I was just ghosted by a @virginmedia customer retention agent on their online chat... That is not how you get a customer to stay on! Three hours wasted in total.