Virgin Media Outage Report in Lenzie, East Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lenzie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Lenzie, East Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Cumbernauld, Airdrie, Motherwell, Coatbridge, Wishaw, Paisley, Hamilton, Uddingston, Denny, Renfrew, Bonnybridge, East Kilbride and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Bellshill |
Internet | |
| Cumbernauld |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lenzie, Scotland
Latest outage, problems and issue reports in Lenzie and nearby locations:
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia It’s not made me thought I want to cancel. I actually am. Sick fed up of your no broadband at weekends when I spend the most time at home. Get Richard Branson to fix the problem. I won’t be flying in one of aeroplanes either.
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Nacho Man 🇬🇧🏐
(@nachoman18721) reported
from
Glasgow, Scotland
My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia
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Maniche
(@McManiche) reported
from
Glasgow, Scotland
@virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!
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Kimo
(@flyingscotjim) reported
from
Newton Mearns, Scotland
@virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡
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James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media
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Colin Burrows
(@TheBuzzard1319) reported
from
Glasgow, Scotland
@virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia can you send me your phone number to cancel my subscription. I’ve changed to @sky thanks.
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia you guys are ripping the ****. Phone to cancel. women tries to talk me into stay only to get transferred to technical who can’t see my hub which is the Fckn problem then you transfer me back to Brenda in cancellations who’s ****** off up the road to have her dinner.
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Eilish
(@eilishmcaleer7) reported
from
Clydebank, Scotland
@virginmedia no longer a virgin media customer, still waiting on my cheque of the amount I’m owed being posted to my new home address
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP
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James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Raz
(@Kraze_95) reported
@virginmedia @virginmedia I have. all I get is " Our tests didn't find the cause of your problem. We didn't find an obvious problem with your equipment or services. "
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Jax
(@CarnorJax87) reported
@virginmedia Why can't your customers get Sky Sports red button football today but Sky customers can. All we get is a screen saying no events, which is a lie. Not giving me much reason to stay with your sub par service. Don't pay money for an incomplete service. #NFFC
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Claire Hanham
(@wholenuthanham) reported
@virginmedia I’ve tried that and it hasn’t worked. No I won’t be sent to a forum. I pay for this service so you should be helping your paying customers. Not happy.
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Paul A Davies
(@ELTAuthor) reported
@virginmedia Hi. Can you let me know why my Sky Sports channels often pixelate or fail altogether, when all other channels are fine?
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Myles
(@MylesPowp) reported
@virginmedia Notts Forest v Fulham isn’t showing as available on sky sports football red button? What’s the issue
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James Bell
(@RantWithJames) reported
Hey @virginmedia - your cable installation process is appalling. 6 weeks, 6 engineer visits, literally zero progress made beyond establishing that Kier are useless, and all teams must return again because the first didn’t complete their job on their 3 attempts. Can i cancel?
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Triggzi
(@TriggziGaming) reported
@VimFuego87 @virginmedia Shocking. Pay through the arse for **** service.
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ALBOY
(@RealALBOY1) reported
@virginmedia how long will SE10 be down for ? And why is it down ?
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Ash Fisher-Woolford
(@AshWWoolford) reported
@Laura_Rads @RobertOrdever @virginmedia No they are advertised as on red button on channel 503 but it's not working. Barnsley and sheff utd had the same issue earlier and rather than fix it they just editied the show info so it didn't say it was on the red button anymore.
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chris gray
(@forestmad1) reported
Hi @virginmedia could you take a look at the red button feature on @SkyFootball it's currently not working