Virgin Media Outage Report in Shieldhill, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shieldhill, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shieldhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shieldhill, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Coatbridge, Falkirk, Livingston, Grangemouth, Dunfermline, Cumbernauld, Bonnybridge, Bellshill, Larbert, Stirling, Airdrie and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Coatbridge |
Internet | |
| Falkirk |
TV | |
| Livingston |
Internet | |
| Falkirk |
Internet | |
| Coatbridge |
Internet | |
| Grangemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Shieldhill, Scotland
Latest outage, problems and issue reports in Shieldhill and nearby locations:
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Alex Clowes
(@Yossarian_sco) reported
from
Cumbernauld, Scotland
@virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Kammy Singh
(@kammysingh74) reported
from
Coatbridge, Scotland
@virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Paul 🏴🇪🇺🏴☠️🏳️🌈
(@Keenan38Keenan) reported
from
North Lanarkshire, Scotland
@virginmedia all my services are down. Can anyone shed some light as to whats going on
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Dave Stone
(@Appolotech) reported
from
Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Cara
(@lennonsghirl) reported
from
Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Michael
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia is there a problem with sky sports?
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Donna Hughes
(@weedonski) reported
from
Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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JeepSco - MM7SCO
(@ScoJeep) reported
from
Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Webb
(@stephenwjwebb) reported
192 hours for @virginmedia to fix a fault in NI and counting....
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Slayer Of The Left!
(@SlayerOfTheLeft) reported
This is stupid. Virgin Media can only refund the account which paid it the 10K & only if that account owner requests such! There is NOTHING that woman can do. The money did not come from an account she owns!! #Liveline @rteliveline #rteLiveline
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Moondog
(@Moondog90093442) reported
@virginmedia Your prices go up, your service goes down.
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Michelle Hogan
(@michelleh1710) reported
@virginmedia Where do I start, told the incorrect direct debit payment for my new contract, called up to sort and was highly insulted on the phone so complaint raised, was told call back with in 24 hours from complaints team, called back 48 hours later to be told no complaint was raised. Was
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noah
(@noahbouchier) reported
@virginmedia in a pickle - online says to call you to reset password, can't get through to you as I need my password. please help
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Gillian Mitchell
(@GillianKerr17) reported
@virginmedia The tv works with sky, the tv works with Amazon fire stick, the tv DOES NOT WORK with virgin. So are you still telling me my tv is the problem? Or not wanting to say your boxes aren’t comparable with my tv. And no as it’s the only box we have.
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Sports women Ireland
(@women_ireland) reported
@VMSolutions_ Give that poor woman back her money Virgin Media ! You have taken over €10,000… from her. It’s daylight robbery…@EU_Consumer @rteliveline
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Llywelyn Lloyd
(@LlywelynLloyd) reported
@virginmedia Yes. I won’t be able to connect to app in back rooms until there is a wifi signal. There won’t be a wifi signal until the mesh pods are sent. I struggle to understand what is so difficult.
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George Osborne
(@GOSborne_A) reported
@virginmedia Nope, I’d like to speak to an agent and organise a technician to fix please as it seems like it’s a localised issue to me
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Mark Hegarty
(@Mark80Hegarty) reported
@virginmedia I am having repeated issues with my broadband and need help. It keeps saying to check back in after 23 hours. My internet is not working properly at all.