Virgin Media Outage Report in Aspull, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aspull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aspull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Aspull, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Warrington, St Helens, Bolton, Skelmersdale, Salford, Prescot, Sale, Bury and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| Warrington |
Internet | |
| St Helens |
Wi-fi | |
| Bolton |
TV | |
| St Helens |
TV | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aspull, England
Latest outage, problems and issue reports in Aspull and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you help please cos i am in trouble with my bank cos of your services thanks
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Neil Ashurst
(@neil_pandb) reported
from
Warrington, England
@virginmedia Had four meetings and cheese and tomato pasta for my dinner, but I guess that's not what you meant 🙄 Once again been in a queue for over 20 minutes with no one answering. Guess I'll just have to raise a complaint and go that way 😠
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia morning is anybody online please i need help
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Tezz P
(@TezzP) reported
from
Haydock, England
Another weekend, another issue with Virgin media broadband, this has to be the worst broadband ive ever had #flakyatbest @virginmedia
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia you have got me in trouble with my bank and now i need help please can you help me please
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is the same old crap!
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
@virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can anybody help please is there anybody online please
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toewad1
(@toewad1) reported
from
Salford, England
@Virgin @virginmedia Want to have a good game with @virginmedia then think again, shite, don't bother, it's bad enough when you know more about the router than the support, but whatever settings you put in the router it makes no difference, it is still crap!!.
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toewad1
(@toewad1) reported
from
Salford, England
If you think @virginmedia are a good option for gaming, think again, they are the fastest, but the worst for gamers don't buy into this crap!!!
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me
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Tim Hartley
(@Hartley86) reported
from
Leigh, England
@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Tully
(@TullyMatt) reported
@virginmedia Hi why have you ignored me? I called to cancel and you cut off my internet immediately You didn't offer me any discount off my bill in a 30 minute phonecall either Is this usual practice?
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Mace
(@MACE_VL) reported
@virginmedia No just your internet went to **** last night
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Mydaboom
(@Mydaboom) reported
@virginmedia Help would be appreciated. I am in range of a WiFi hotspot but not getting connected. Just saysturn on mobile data when I go on Google.
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Chris Newcastle
(@newcastle_chris) reported
@virginmedia RE: complaint no. C-310122692 about incorrect billing whilst leaving VM. Received email that the complaint is resolved we've "had a chat" but nobody has spoken to me and the incorrect bills are still there. How do I start independent adjudication ? Deadlock letter ?
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Dean Cleworth
(@dac230) reported
@virginmedia All seems ok on service status - can you DM please?
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Piccle
(@PhilC1984) reported
@virginmedia Awful, awful customer service. Offer a deal over the phone one day, next day deny it ever happened.
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Laura_Lou
(@cocktailqueen87) reported
@virginmedia However if its not delivered today and im not getting the discount with @virginmedia then I cannot afford the package and will have to cancel.
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John
(@John98534482) reported
@Objective_Read @virginmedia I had a similiar problem, sent a letter on 23rd of February but they apparently never received it! Also they make it so hard to communicate, and when you do they speak over you trying to offer you unwanted deals..
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Phil Bowers
(@PhilJBowers) reported
@virginmedia Hello Virgin Media, seems to be a fault in Newcastle-Under-Lyme ST5 area with your broadband, used the service checker and doesn't give an estimated time it'll be fixed - any ideas when it'll be back on?
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Josh
(@JoshWally) reported
@virginmedia FYI WiFi calling does work on Pixel devices when using a physical virgin mobile SIM. The issue was specifically with the eSIM