Virgin Media Outage Report in Aspull, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aspull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aspull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Aspull, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Sale, Bolton, Salford, Leyland, Warrington, Wigan, St Helens and Bretherton.
| City | Problem Type | Report Time |
|---|---|---|
 Sale |
Internet | |
| Bolton |
TV | |
| Salford |
Wi-fi | |
| Bolton |
Internet | |
| Leyland |
Total Blackout | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aspull, England
Latest outage, problems and issue reports in Aspull and nearby locations:
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia I've spent three hours over two calls waiting for you to confirm a discount on my below standard broadband and to deliver a booster. I have had to escalate a complaint as it couldn't be resolved on the phone yet I'm still waiting for the level of service promised!!!
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia I've been passed from pillar to post and I'm.not getting any answers. Can you contact me or cancely service
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
Warrington, England
@ThirdUncle2 @virginmedia That's mental, the options for the departments don't make sense either. To change your package, moving home or thinking of leaving us press 4.I press 4,how can I help you, thinking of leaving you, we can't do that here we will have to transfer you to another department.**** off
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
It seems my @virginmedia goes down on a weekly basis at the moment. Usually on my days off...🤬
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So, apparently been without all @virginmedia service ahain today, without warning, when Hubbs was supposed to be working from home. No projected resolution until 10pm; WTF am I paying for? Seriously?? 🤬🤬🤬
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
So @virginmedia it’s now 48 hours I’ve been waiting in this queue for a call back. I’d appreciate a response before I cancel my package!
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Then was told a booster would be delivered that never arrived. So when I called back it hadn't actually been ordered. I finally received it yesterday but am still waiting for a call back following a complaint I made and the charges I am not willing to pay for the booster.
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
Warrington, England
@virginmedia are your call centre staff ***************? Ones just been an idiot to me sounded like he couldn't be arsed while ones just sent me down a line that rings out constantly for 20 minutes. Both asked me different security questions and one flat out refused
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
Warrington, England
@ThirdUncle2 @virginmedia I probably would have given them the benefit of the doubt and stayed on when moving house but they can **** off. Hope you have better luck next time 👍
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Harold Farnworth
(@FarnworthHarold) reported
from
Hindley, England
@virginmedia what a waste of time promised refund for 3 days no internet or tv .no refund then put bill up customer service a joke over 1 hour to get through
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Pamela Lavell
(@PammyVegas21) reported
from
Warrington, England
When you cancel a direct debit pending an overpayment query, an extortionate figure is taken by them, you get charged £7.50 for late payment, you are on hold for 45 minutes and then they say the direct debit wasn’t cancelled 👀NEVER CHOOSE VIRGIN @virginmedia @SCOAF_UK
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
Warrington, England
@ThirdUncle2 @virginmedia Exactly the same happened to me just, even had one of the call centre staff say I would've get a dead line when I told her I definitely will. She still transferred me down a dead line. Got told that changing provider isn't a good enough excuse to leave. Its my choice! 😡
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@VirginMediaCorp @virginmedia please contact me, it is imperative that you do. I have received zero customer service from you for a service I pay over £600 a year for. I would like your retention and technical team to make contact asap.
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia still holding 1:24 mins later. Your customer services are shocking
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Tim Marner™
(@timmarner) reported
from
Bolton, England
@sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.
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Joe
(@JoeHolmes1994) reported
from
Bolton, England
@virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********
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SHEVINGTON SHARKS
(@ShevingtonShark) reported
from
Wigan, England
@virginmedia Yes, nearly 48 hrs now. What is the issue? I work from home, and currently unable to do so🤬🤬🤬
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wawawiwa
(@Wawawiwa15) reported
@virginmedia explain to me why my Xbox 1s connection is worse than my Xbox 360? I have to use wired to be able to play games without lagging or being dropped offline. Call the customer services and they try to sell me some add on for an extra £5 per month???m
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Conny ≛
(@ConnyR6S) reported
Typical virgin media WiFi going down on a Friday night at 10pm. Run by a bunch of ******* rapists that don’t know their arse from their elbow.
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Leighjr 🏴🇬🇧
(@Leighjr) reported
@DisneyPlusUK any idea when/if virgin media will be using the Disney plus service in uk 🇬🇧 ?
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Mickfish
(@M_Thomas77) reported
@virginmedia I mean does that matter? The bottom line is we're paying £80 a month for broadband that just doesn't work.
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KP Jordan
(@failingjordan) reported
@virginmedia Still bad
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia never sign up with this company. They won't take no for an answer when you decide to leave and continue to steal your money! Even when you send their equipment back! 😡 Virgin stop stealing from my Dad! He is a pensioner!
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Martin J Heggie
(@MartinJHeggie) reported
@adelwire @virginmedia **** man sorry to hear that we timed it so contact ran out in January and moved the broadband and phone out in December still had to pay till end of contract but when the TV went off we were finally rid of them felt good to chuck their stuff into the skip
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None of your business
(@resilientlee1) reported
@virginmedia I’ve not had WIFI for 2 days!! You need to fix this now
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graham littler
(@adelwire) reported
@MartinJHeggie Yes! You know if I cancelled the so called new contract they'd probably charge me nearly 2 years leave early fees!!!! @virginmedia O am tempted to cancel the dd
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Jo
(@JS_thatsme) reported
@WheelChicHome @virginmedia That is HIDEOUS!! I had something simillar happen a few years ago with another company. Not being able to leave your property in your own vehicle could have significant consequences in an emergency. I’d def raise to local media. 😳