Virgin Media Outage Report in Aspull, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aspull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aspull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Aspull, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Sale, Bolton, Warrington, St Helens, Wigan, Bury, Salford, Leyland, Chorley, Oswaldtwistle and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Sale |
Total Blackout | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Warrington |
Wi-fi | |
| Sale |
Internet | |
| Sale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aspull, England
Latest outage, problems and issue reports in Aspull and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It's not the services that is the problem, it is online gaming with the hub3 it can't handle gaming, it is a cheap piece of crap, I know internet companies don't give out good routers, but if it's the only one I can use, surely it should be good enough, I'm sick of resetting it.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I hope this upgrade that is coming at the end of January is for a tried and tested hub 4, fu@k the 1 Gig speed, that's no use if your equipment only fires on 2 cylinders like the hub 3, read forums or stick it up your thick stupid ignorant useless arse.
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Dan Ashurst
(@danashurst) reported
from
Wigan, England
@Scott_Helme Damn. That upload is faster then what @virginmedia give me on my cable line!
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Paul Croft
(@SRDcrofty83) reported
from
Salford, England
@virginmedia Any time estimate when I will receive both tv and internet not had any since 5pm yesterday I've also logged loss of service too
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I'm looking for another ISP for a few months until my contract ends with your poxy company, @sky or @EE mabe, if you gave 100.000 GIG, you still have crap equipment like a £20.00 router it can't cope with today's gaming.
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Victoria Smith
(@vickymanutd7) reported
from
St Helens, England
Seriously @virginmedia are a shocking company, internet just goes down and phones and try to ring them and no answer I guess ur costumer service don’t want to explain why they haven’t got the service pay for well next call will be cancellation
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Danielle Hickey
(@McGovernDanDan) reported
from
Penwortham, England
@virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia This is the type of service you give, trash, what advise are you going to give me, unplug router 30 secs, 👎 open ports👎 none of your advise works, , no point,
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Victoria Smith
(@vickymanutd7) reported
from
St Helens, England
@virginmedia Well I can’t because I haven’t got my account number at hand and it’s a waste of time ringing up your customer service to check because on hold for ages and can’t even use my phone because that isn’t working either
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Bronwyn Every
(@bronwynevery) reported
from
Wigan, England
Dont think there is a worst company to get in touch with than @Virgin 🤯 heads fell off. #virginmedia
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𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia keep ringing me on a daily basis! Sometimes I can’t answer and they leave a long, silent voicemail! When I do answer, they put the phone down on me! I know it’s Virgin because if I try to ring back I get a recorded msg saying they’ll try again soon!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I got a letter about six weeks ago telling me VM was going to do some upgrades today and my services might be down for a while, have they been or is it just @virginmedia talking shite again my internet didn't go off, so has it been done either way you are garbage...
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Gaming is a joke, so called superfast, I played 1 game tonight, backed out of all others turned Xbox off totally waste of time but, every night every game you are crap mate @virginmedia total shite always have been I can't even get a signal upstairs.
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Keith Birchall
(@k_birc) reported
from
Wigan, England
Three different calls today from people claiming to be from @virginmedia wanting to fix 'faults' on my line by installing software on my phone. I find these funny and drag the calls out but some people may be fooled.
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@Netflixhelps No error message but it takes ages to load and then will pause..... and not play...... never know such a slow service considering I'm paying extra for this on @virginmedia
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@virginmedia Instead of providing all these "upgrades" to the service how about just providing a SERVICE that we pay for 🤬
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Dan Ashurst
(@danashurst) reported
from
Wigan, England
@virginmedia Whoops. Maybe I should have clarified...My connection is fine, it's your packages that need to change to give more upload capacity to customers. P.s you guys deliver a solid service to me, and have done for years.
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Dizz Sukha
(@DizzSukha) reported
from
Bolton, England
@virginmedia All signals are working. My issue is I have been paying for anonymous call rejection for a few years and it has not been working since last year. I have rang up many times and still not fixed. I have been paying for this service even though it is not working!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Your equipment is so cheap and crap, a massive company like Virgin Media, and we can only use this pathetic hub 3, 500mbps of pure shite, can't wait to see the back of you, P.S. it's not what goes into the router, it's the unstable jitter and ping that comes out. 🖕
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michaela👑💋
(@michaelad1997) reported
from
Walkden, England
@virginmedia Look at them trying to be clever, should try it on more important things like fixing the daily problem with their tv and internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MadameWTAFHeap 🇺🇦🕷
(@MadameTrashheap) reported
@virginmedia According to messages and team it's "an area issue". Tried to book another tech but was cancelled as "major outage in area" i March. About to move providers as all I get are excuses and apologies
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Pest Control
(@Pestsputtorest) reported
@virginmedia Yes apart from the outages we do not get the service we pay for. The download speed never reaches the promised 500 unless as a family we all huddle around the router!
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Kevin Grieve
(@Grievsy15) reported
@virginmedia @HISTORYUK ....your **** equipment will be in the bin. **** excuse for a company with **** bot style customer service.
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Izzie d
(@ebushell8) reported
@virginmedia I spent 3 hours dealing with customer services yesterday, absolutely useless.
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🌸Lauraaa🌸
(@_lauraaaxo_) reported
@virginmedia called and got HUNG UP on again i want a f ormal complaint!
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🌸Lauraaa🌸
(@_lauraaaxo_) reported
@virginmedia oh really thats funny how 4 of your AGENTS hung up on me yesterday yet for the 5th one to actually speak to me fully yet again today 2 of your god damn agets hung up on me for 1 to speak to me this is an absolute joke appalling service! it was definitely on purpose
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Rob Howes
(@howes_rob) reported
@virginmedia Yes we do and after much discussion and being cut off, I will be call you tomorrow to cancel my whole revised package. This has been an education
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Paul Milligan
(@pmilligan1983) reported
@virginmedia Broadband cutting out consistently in DD1 again today. Just completely dropping off for random amounts of time. What an absolute shambles of a week this has been. Your status checker says there’s only issues with TV here. Awful, awful service.
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philwoodford
(@philwoodford) reported
@virginmedia Are you sure there’s not something more generally wrong? It’s now telling me I should replace my hub (?) but can’t actually let me do it. I get the impression there’s a general problem with your service.
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Christopher Southam
(@gingersoutham92) reported
@virginmedia Hii I’ve being having issues for a few days now where my internet is either completely off or keeps turning on & off.