Virgin Media Outage Report in Aspull, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aspull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aspull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Aspull, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, St Helens, Wigan, Leyland, Skelmersdale, Warrington, Prescot, Leigh, Upholland, Sale, Roby, Bury, Salford, Newton-le-Willows and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Total Blackout | |
| Bolton |
Wi-fi | |
| St Helens |
Internet | |
| Wigan |
TV | |
| Wigan |
Total Blackout | |
| Leyland |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aspull, England
Latest outage, problems and issue reports in Aspull and nearby locations:
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Archie.
(@alxarchie400) reported
from
Urmston, England
Hi @virginmedia do you buy out Sky contracts. I’m not happy with the service I get with them...
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Martin Gardner
(@MJG_2012) reported
from
Sale, England
@virginmedia good going promoting Bohemian Rhapsody being available tonight. Loved that film in the cinemas. Well at least that’s what I would be saying if I could sign in and watch it.
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toewad1
(@toewad1) reported
from
Salford, England
@OpenreachHelp Come on pull your finger out get fttp in my house so I can tell @virginmedia to stick there Broadband up there ass, no, no stick there hub 3 up there stupid ass, or the stupid ******* who purchased millions of hub 3s and obviously didn't give a trial run 🖕🖕🖕😡👎
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Mark Lee-mellor
(@MarkleeMellor) reported
from
Salford, England
@virginmedia I wrote a letter of complaint about the state the road was left outside my house after your works putting new cable in. I’ve had 1 reply advising I would be contacted. I’m still waiting from December 2018. Can you give me any contact details where I will get a reply.
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Adam Moran
(@AdamMoran) reported
from
Sale, England
@dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Yep thought so typical crap service from @virginmedia . Pay for Vivid350 and Get 90mb 💩
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Sam Mawdsley
(@sam_churchstile) reported
from
Croston, England
@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣
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Michael Griffiths
(@M__Griffiths) reported
from
Warrington, England
@virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!
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Oh Bother!
(@ohbother02) reported
from
Urmston, England
@virginmedia I’ve rearranged for tomorrow, but it shouldn’t take me to chase and keep phoning to correct your customer service failings
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Jon Wiggans
(@Wiggy84) reported
from
Bury, England
@virginmedia hi we haven’t had WiFi for days now, I’ve checked on your website if there is any problems in our area but there isn’t any, I feel I message you every couple of months regarding issues with our WiFi connection.
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
To all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Another night of pure crap gaming, how the hell you get away with this I will never know, so, so, crap hub3 I can't wait to get a decent internet provider in and get rid of your crap superfast superlaggy hub 3 🖕🖕🖕up yours VM.
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Already registered the complaint @virginmedia let’s see if you get back to me 🤔
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Dan Jones
(@Danjones_uk) reported
from
Sale, England
@vmbusinesshelp @vmbusiness F006897332 - it would be helpful if your team in Manila listened to customers rather than taking a robotic approach to support. I had to demand that a firmware downgrade take place - even after they admitted that would fix the issue.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia @MarkleeMellor Your team have 1 set of questions and 1 set of answers, looks like another unsatisfied customer for you @virginmedia
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Keiran
(@keiranb1) reported
from
Boothstown, England
@bt_uk I thought virgin media’s customer services was bad but my god bt tops the list, 1st advisor calls me a liar. Then the second one put the phone down on me after telling me no manager will take my call! @MartinSLewis
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Terry
(@Terry_Crawford) reported
from
Boothstown, England
@virginmedia I repeat #joke poor customer service @SkyUK
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Keith Calderbank
(@kjcpne) reported
from
Walton le Dale, England
@virginmedia Made a written complaint 25th Jan, one attempt to try and ring me. Very, very poor customer service! Cannot speak to complaints department! Very poor!!!
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Terry
(@Terry_Crawford) reported
from
Wigan, England
@virginmedia are a joke!!! I just can’t resolve a simple issue with them! It happens every time... #HappyValentinesDay #ThursdayThoughts
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Bekker
(@DarrenBekker) reported
@virginmedia MG, my experience has been awful and I'm not interested in virgin or their shocking over subscribe rubbish services. The call centres/ help desk are rubbish. I'm tired of being ripped off by virgin. I'm leaving
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Linzi
(@Aggneww) reported
@virginmedia my wifi won't allow any devices to connect unless I factory reset DAILY. As soon as I update the password the same IP configuration problem persists.
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Delta Blue
(@Delta_Blue1) reported
@virginmedia Unfortunately apologies are easy, making sure you provide a service as good as your competitors is the difficult part. The BT service I had for a previous job was far more reliable, I need a lot of convincing not to move back to them permanently.
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Tony Shearwood
(@Tshearwood) reported
@SandyLindsay @virginmedia Not great is it? With the latest 1gb, the WiFi coverage around the house and the actual broadband service appears to have been compromised. I think we should have stuck with the old 200mb.
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Simon Shore
(@siefc1878) reported
Distress, time, inconvenience and barriers. Virgin Media provide the worst customer service I’ve experienced. Refusing to take any ownership of their mistake and refusing me a manager callback. #virginmedia #awfulcompany
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odi 💫🌙
(@hvkodi) reported
On top of virgin media already being a ****** WiFi network, their website to watch love island is so bad aswell it’s always moving so slow for me damn
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Jessica Broad
(@jessjadebroad) reported
@virginmedia just got an email saying our service might be disrupted tomorrow but the link doesn’t work to explain what works are happening when. Not really good notice to give us. Do you know what’s happening in CM1 area tomorrow (3 Aug)?
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Julian Cole
(@JulianCole5) reported
@virginmedia I’d already shut that down on my phone and when I tried again it didn’t want to run the test again. So nothing to screenshot
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Kitch
(@Kitch11154385) reported
@virginmedia Why I am getting an email at 6:30pm telling me there will be an outage tomorrow? How the f* are people working from home supposed to make arrangements at this short notice? This is unacceptable. #virginmedia #virginservice
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Emma Higgins
(@emmahiggins01) reported
@virginmedia Yes on both devices. It does state there is an issue in the area but the time for an engineer has been pushed back from 3pm to nearly midnight. Is this correct? We are still work from home so this isn’t ideal. Thanks