Virgin Media Outage Report in Aspull, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aspull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aspull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Aspull, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Wigan, Salford, Leyland, Bury, Warrington, St Helens, Sale, Oswaldtwistle, Prescot and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Wi-fi | |
| Wigan |
Internet | |
| Salford |
Total Blackout | |
| Wigan |
Internet | |
| Leyland |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aspull, England
Latest outage, problems and issue reports in Aspull and nearby locations:
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zoe
(@MrsRed1973) reported
from
Salford, England
@virginmedia I have had no mobile signal now for 5 days trying to get through to customer services is a joke
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer
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🐝 oLiViA 🐝
(@thatqueenliv) reported
from
Salford, England
@virginmedia why is virgin down in Salford?! WiFi is not working!
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.
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Michael Gleeson
(@Michael_Gleeson) reported
from
Bolton, England
.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?
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Sid
(@borntorun127) reported
from
St Helens, England
@virginmedia Is there any coincidence that since i said i was closing my account, both Tv & Broadband have crashed 3 to 4 times daily? And you'll expect me to pay for this **** service
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workinklassmanc
(@74gilly) reported
from
Urmston, England
My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia can you tell me what hours live chat are open. My delivery never came on Saturday and the live chat box won’t show on webpage to be able to contact someone
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Sheila Hibberd
(@sheilahibberd) reported
from
Rainford, England
@virginmedia please help V6 box is playing up, causes tv to keep going off from a few seconds to making tv turn off. It is not the TV as works fine on freeeview
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Andy Gill
(@andigill) reported
from
Warrington, England
@virginmedia You keep people waiting on chat for over 4 hours, you keep people waiting on the phone for an hour, you don't reply to earlier tweets just how do i cancel my contract
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??
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Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Visit was put on hold as you later found you had a wider issue. It was resolved after a few hours so not too bad. Not sure how happy my boss was at me not being able to get online though...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Having to use my phone data to tether my laptop for work as @virginmedia broadband has gone down. Ran through diags and it’s said an engineer needs to attend 🙄 Managed to get an appointment between 12-4 today which is surprising!
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Ma Parkes
(@Ma_Parkes) reported
from
Salford, England
@virginmedia has just gone down in Salford (again). Others having this issue?
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rachael mcnally
(@rachaelmcnally) reported
from
Salford, England
@virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours
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Darren Page
(@pagiemcfc) reported
from
Sale, England
@virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now
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AirHairdressing.com
(@Airhairdressing) reported
from
Sale, England
@virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia NO SERVICE AGAIN BL9 6EU WHY
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Erin 'Folletto' Casali
(@Folletto) reported
@kfury One of the most maddening things when I was with @virginmedia was that almost every time there was an outage they replied “This is due to planned maintenance” — so planned they never warned in advance
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TiNa AnDeRsOn 💙
(@TinaAnderson86) reported
@LaLigaTV @virginmedia why is la liga tv channel keep going into stupid small squares and freezing
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fly like a butterfly, sting like a BEA
(@itsmeBEA_04) reported
@buzzerblog @BothersBar It's actually doing really well at the moment, debut episode was Virgin Media Ones most watched new entertainment format ever or something like that. Not too bad.
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Laura💙
(@Laura2312) reported
@virginmedia appalled at the slow response to webchat today & level of service I have recieved today and being told I wont be charged but just had a confirmation email saying I will be !!
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stephen ormrod
(@watstorm) reported
@virginmedia no internet, hub not working, says no problem in my area, followed all instructions I can, now been on hold for an agent for 90 minutes. Realise it is busy but when it says “longer than 15 minutes“ I did not expect to this…
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Louis // Mimileaks
(@RealMimileaks) reported
Virgin Media Internet is so ****.
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Michael O.
(@sir_michaelo) reported
@virginmedia Yeah it appears so but I only signed up a month ago but this issue has been going on since April! Someone could have told me at the time of signing up! Rather I sign up for M350, call to complain of issue & your agent upgrades me to M500 instead! Same issues
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Ryan Miller
(@RyAndMill) reported
Hi @virginmedia I haven’t been able to call or received 0800 numbers for a week now. Some help would be nice. Thank you.
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Jilly St John
(@JillyStJohn) reported
@virginmedia is down all day? Can you update when this will be resolved. I’d call but 90mins on hold is a little excessive. App isn’t working either. Paying£50 a month for this…
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lauren
(@laurencarnochan) reported
After living in the premier inn for the past 2 weeks, I will never complain about how **** virgin media WiFi is ever again. Paying £15 for wifi that cuts you off every 2 minutes 😤