Virgin Media Outage Report in Aspull, Borough of Wigan, England

Problems in the last 24 hours in Aspull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aspull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Aspull, England

The most recent Virgin Media outage reports came from the following cities: Wigan, St Helens, Bolton, Billinge Chapel End, Skelmersdale, Chorley, Bury, Prescot, Timperley, and Leyland.

City	Problem Type	Report Time
Wigan	Internet	28 minutes ago
St Helens	Wi-fi	3 hours ago
Bolton	Internet	1 day ago
St Helens	TV	3 days ago
Wigan	Wi-fi	7 days ago
Skelmersdale	Total Blackout	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Aspull, England

Latest outage, problems and issue reports in Aspull and nearby locations:

• 
  Katy Molyneux (@boardchik) reported 6 minutes ago from Standish, England

  @virginmedia my internet/tele are not working! Second time in the space of a few weeks

• 
  David Gardner (@LeylandDavid) reported 7 minutes ago from Leyland, England

  @virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???

• 
  Neil Cocker (@NellyOcker) reported 10 minutes ago from Urmston, England

  @virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡

• 
  Gill Lysons (@gilliblogs) reported 11 minutes ago from Newton-le-Willows, England

  @yicker @virginmedia Had the same thing when my Gran was poorly, trying to explain to HMRC why they couldn’t visit her for an assessment - eventually I had to say “look, she’s dying” Bloody awful . Hope you’re ok xxx

• 
  Rick McCann. Esq (@rmcc01) reported 12 minutes ago from Roby, England

  @virginmedia hey Mr Virginia man, what's wrong with media in huyton, been down almost an hour ?

• 
  Marc Lancaster (@Kiefer1667) reported 13 minutes ago from St Helens, England

  @virginmedia how can we find out when you are transferring our mobile numbers to the vodafone network instead of ee?

• 
  Lee Howarth (@leehow2) reported 13 minutes ago from Urmston, England

  @NOWHelpTeam awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless

• 
  Matt Hankinson (@MattyHankinson) reported 15 minutes ago from St Helens, England

  @cathd100 @virginmedia I’m having the same issue! Annoying!!!!!

• 
  Neil Cocker (@NellyOcker) reported 16 minutes ago from Urmston, England

  @virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡

• 
  Lee Howarth (@leehow2) reported 17 minutes ago from Urmston, England

  @NOWTV awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless

• 
  Benji McLoughlin (@BenjiMaccers) reported 26 minutes ago from Haydock, England

  @JolyonMaugham @virginmedia @SP_EnergyPeople ongoing complaint since March. They are actually extorting me.

• 
  Neil Cocker (@NellyOcker) reported 37 minutes ago from Urmston, England

  @virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡

• 
  Lee Howarth (@leehow2) reported 37 minutes ago from Urmston, England

  @NOW awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless

• 
  Lucinda Duffy (@lucindaduffy12) reported 39 minutes ago from Newton-le-Willows, England

  @virginmedia Thanks Anthony did arrive but very late and well after our 'slot' - he was under the impression customer services would have let us know? Such a shame to have had to complain, as he was so efficient and sorted things for us. Communication is key though!

• 
  Rick McCann. Esq (@rmcc01) reported 42 minutes ago from Roby, England

  @virginmedia Of course I have, says issue found, but I want to know how long before its back on

• 
  Neil Cocker (@NellyOcker) reported 44 minutes ago from Urmston, England

  @virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡

• 
  David Gardner (@LeylandDavid) reported 45 minutes ago from Leyland, England

  @virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.

• 
  ☺johnshere (@john_taxi) reported 47 minutes ago from Leigh, England

  @virginmedia We spend over £150 per month...We need help with our Virgin mobile account...The guy in India doesn't seem to understand

• 
  (((Greg Barnes))) (@GregBarnes2) reported 49 minutes ago from Urmston, England

  @virginmedia Once again my sim card isn’t working. Please don’t ask me to call the service centre, I’ve tried and haven’t got that long to live. Happy to email you details if you give me an address.

• 
  David Gardner (@LeylandDavid) reported 52 minutes ago from Leyland, England

  @virginmedia How many more times, the landline is NOT working (no dial tone).

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy Small (@amyismall) reported 7 minutes ago

  @virginmedia You can't fix cables via SoMe. Fuming as we were told yesterday and engineer would be out today and now there is no record of that being arranged!!!!

• 
  julie (@julierawlings) reported 14 minutes ago

  @O2 you keep cutting me off 5 times so far. my bill has gone up again on a sim i dont use because @virginmedia told me i had to take it out with my package. I just want to know how long I have left so i can cancel it.

• 
  Triple H is the GOAT (@TripleHGOAT) reported 14 minutes ago

  @mattyc96 Virgin Media Customer? They have access to

• 
  Surj (@SurjKhera) reported 15 minutes ago

  So @virginmedia think it's OK to increase my broadband price by 25% mid contract and then impose new terms for yearly increases of RPI +3.9% with No right to cancel. 🤔 I will cancel now just out of principle. @MartinSLewis I hope you are all over this one!

• 
  Stephh (@stephyh1988) reported 15 minutes ago

  @virginmedia having their customers eyes out with a 33% increase a month. Absolutely not paying that for no improvement in a mediocre service.

• 
  Myles 🇺🇦 (@MylesOUFC) reported 17 minutes ago

  @AshScrivens @virginmedia I'm probably going to do the same. I've only been on my current deal for about six months. And they're now changing the T&Cs so you can't cancel when they increase in future too.

• 
  Ian Marsden PLY (@IanMarsdenGB) reported 18 minutes ago

  @virginmedia Hi @virginmedia just wondering how much would broadband on its own without tv and phone would be of an existing customer?

• 
  Robbie Stallyns (@RStallyns) reported 20 minutes ago

  @virginmedia No, and right now I won't because I will just use another device for Britbox. I just want to tell you of the issue incase you get more similar faults. I'll revisit the situation in a while. Not sure what else to do now!

• 
  Simon (@cheekygobshite) reported 22 minutes ago

  @AshScrivens @virginmedia @Hyperoptic I’m not far behind after a 7 year customer and now out of contract they’ve put my broadband only up to £60 a month. Community Fibre for a faster speed at £25!

• 
  cps (@mcooperisonit) reported 23 minutes ago

  Do @virginmedia just hang up on you as soon as you say you want to cancel? It seems so.