Virgin Media Outage Report in Aspull, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aspull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aspull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Aspull, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Bolton, Sale, Prescot, Wigan, St Helens, Bury, Leyland and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Bolton |
Total Blackout | |
| Warrington |
Total Blackout | |
| Bolton |
TV | |
| Sale |
||
| Prescot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aspull, England
Latest outage, problems and issue reports in Aspull and nearby locations:
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homer t bugga
(@buggadog) reported
from
St Helens, England
@virginmedia after 72hrs dealing with online customer services, all I’m gettin is pleasantries and no solutions. Intermittent broadband for weeks, can I start paying you intermittently?
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!
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Dean
(@DeanPicko) reported
from
Warrington, England
Rang to downgrade @virginmedia package, spoke to 3 different advisors and it appears the prices are literally plucked from their arses on the spot offering less of a discount than at first 🤦🏻 no customer loyalty & staff dont care. Req cancellation after the poor service today!
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Goth Scouser
(@Liam_Hawksey) reported
from
Haydock, England
@virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week
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Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
@DisneyPlusUK @NPGLondon @virginmedia better sought out the local outage for this. Wait, I can watch on my tablet via the app you say? Not unless they also sought out the WiFi issue. Call them to complain you say? Not unless they sought out the landline issue...😐
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Michael Vix
(@DallasCowboysMV) reported
from
Atherton, England
@virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡
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🐝Louise🐝
(@louaze) reported
from
Sale, England
So strange that @virginmedia hasn't got crowd noise on the @SkySports Main Event channel (it usually does) but people watching the same channel through @skytv do have crowd noise?! Wtf?! Sort it out Dicky.
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rafik
(@RB10__) reported
from
Bolton, England
@virginmedia virgin go app down again
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FARNSY
(@FARNSY95) reported
from
Urmston, England
@virginmedia is the tv go app down as I am not able to sign in ?
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@virginmedia how do I make a complaint about the installation at my mums property?
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Gemma Elizabeth
(@Gembles13) reported
from
Rainhill, England
@virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?
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Ian Warburton
(@warbles) reported
from
Leigh, England
@virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.
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Jürgen Plop
(@chodo_baggins24) reported
from
Warrington, England
Just about ready to boot my WiFi box through the window. @virginmedia sort your **** out *** x
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.
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Tracey Cookson
(@cooki40) reported
from
Sale, England
@BBCWatchdog @BBCTheOneShow Completely agree @virginmedia are the worst!! After over 4 years they charged me to leave!! Terrible service all round #treatloyaltylikeroyalty
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ęłłã
(@Ellalouiseken4) reported
@virginmedia No Internet since 11pm last night, issues in the area!!when finally spoke to customer services no help at all and no technician until Friday. 02 and @VodafoneUK we appreciate your mobile data to get us through whilst virgin constantly disappoints. time for a change
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Hugo Pinto (He/Him)
(@hugomcpinto) reported
@virginmedia 78 minutes on a chat and 3 teams handing over endlessly after 10 years as a customer. Well done!
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Fiona Kirby
(@lovethebug73) reported
Shocking @virginmedia to a long standing customer making them beg on the phone and demanding to repeat I promise before you give help!!! And not a lot of help I might add.....the worst call centre ever...degrading and disgusting
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muhammad makda
(@muhammadmakda4) reported
@virginmedia Thanks for the wishes , and I wish you could have had a better and trained staff , at least they know how to deal with the customer, two of the people from retention change thier prices in the space of 30 mins
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Shaun B
(@shaunbava10) reported
@virginmedia @FraBritten This is disgusting if 'essential' maintenance work goes ahead on the day of the queen's funeral. How horrible. I received the same text and the though of being unable to watch a national mourning for the Queen on the day of her funeral is shocking.
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Andy Johnson
(@andyjcow) reported
@virginmedia Less than 10Mbps wireless speed right next to to the router. No point in having 350Mb broadband. Unable to raise complaint on your website. 3 hours on phone
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Ed Wood
(@edwooduk) reported
@virginmedia I will if it’s the only option left. But please consider this is a primary service problem; I have had no service for a WEEK and now it’s MY responsibility to start again on a new platform ?!?! Because *your* main CS platform is useless ?!?
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Anita T Benson
(@AnitaBenson66) reported
@virginmedia Thanks for replying. Hopefully a refund will be due for the lack of service for almost a week?
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Mr Middlesbrough
(@Smogonthetees) reported
@virginmedia WiFi It has been bad for 3 months we call and after 1 hour of waiting your phone hangs up it’s appalling service
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Gareth Sibthorpe
(@iTechPro2012) reported
@virginmedia Just to let you know, the customer service (well sales agent) was very helpful and i’ve now managed to sort out an early upgrade and port my number across (although I can’t port it until the phone arrives apparently)