Virgin Media

Virgin Media Outage Report in Aspull, Borough of Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aspull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aspull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aspull, Borough of Wigan, England 01/11/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Aspull, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Bolton, Warrington, Wigan, Leyland, Skelmersdale, Salford, Prescot, Irlam, Sale and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomSt Helens TV
United KingdomBolton Internet
United KingdomBolton TV
United KingdomBolton Wi-fi
United KingdomWarrington Internet

Community Discussion

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Virgin Media Issues Reports Near Aspull, England

Latest outage, problems and issue reports in Aspull and nearby locations:

  • louaze 🐝Louise🐝 (@louaze) reported from Sale, England

    So strange that @virginmedia hasn't got crowd noise on the @SkySports Main Event channel (it usually does) but people watching the same channel through @skytv do have crowd noise?! Wtf?! Sort it out Dicky.

  • woodyoo5 Paul Woodward (@woodyoo5) reported from Walkden, England

    @virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please

  • uk_haj john Hajdar (@uk_haj) reported from Bolton, England

    @virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!

  • physiobex Becky Nicholls (@physiobex) reported from Wigan, England

    @virginmedia Actually, problem is still there. Any help gratefully accepted!

  • Liam_Hawksey Goth Scouser (@Liam_Hawksey) reported from Haydock, England

    @virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?

  • harlemplaster Pete Marshall (@harlemplaster) reported from Sale, England

    @virginmedia how the hell do I get in touch with you to solve a problem? The live chat doesn’t work (other than for sales) and you’ve shut your call centres ‘due to COVID’.

  • JohnBColburn2 John B Colburn (@JohnBColburn2) reported from Roby, England

    @virginmedia How do i cancel my subscription?

  • champerslass champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky

  • Gembles13 Gemma Elizabeth (@Gembles13) reported from Rainhill, England

    @virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @virginmedia how do I make a complaint about the installation at my mums property?

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp I would like some help with my bill

  • FARNSY95 FARNSY (@FARNSY95) reported from Urmston, England

    @virginmedia is the tv go app down as I am not able to sign in ?

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia is there any customer service in your company

  • warbles Ian Warburton (@warbles) reported from Leigh, England

    @virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp At the moment with loss of employment I need some help with my bill

  • DeanPicko Dean (@DeanPicko) reported from Warrington, England

    Rang to downgrade @virginmedia package, spoke to 3 different advisors and it appears the prices are literally plucked from their arses on the spot offering less of a discount than at first 🤦🏻 no customer loyalty & staff dont care. Req cancellation after the poor service today!

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp @virginmedia I need to discuss about my broadband service being suspended

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tordy3 Toria D (@Tordy3) reported

    @virginmedia I don’t understand what is happening, the people I talk to don’t make it clear what is happening. One person said they need to wait for the handset to be returned (yodel are returning it to sender)then cancel the order then wait 15 days to re-order.

  • lizzieenfield Elizabeth Enfield (@lizzieenfield) reported

    @virginmedia I have just done this using chrome and nothing comes up except live chat or need some help

  • carolstrach ComicSans 💙 (@carolstrach) reported

    @virginmedia Have done this. Nothing showed but then nothing has shown results this issue since 14th July but was on your telephone faults line

  • triviapyaar joong ki’s wifey⁷ (@triviapyaar) reported

    @virginmedia yes it’s happening with all devices, it also says the estimate fix time is 20:25, so i have to wait till then?

  • lizzieenfield Elizabeth Enfield (@lizzieenfield) reported

    @virginmedia I am not getting a link to you just a regular chat with us that goes through the book and links me to customer services. I was being directed to talk to someone else but have ended this and nothing new is coming up even though I have restarted the page

  • scott_leven Scott McNeill (@scott_leven) reported

    @virginmedia total blackout (landline, broadband & TV) since 10pm last night in KY8. Only info is expected fix by 4pm today. Not happy.

  • earchery Experience Archery (@earchery) reported

    @virginmedia Two of us working from home and unable to even send an email, let alone login to a website. This is really not good enough, losing business and money every day this continues! I can't believe it takes over two weeks to fix the broadband? No explanation either!?

  • 416_sch . (@416_sch) reported

    @chionocxns @virginmedia Honestly their customer service is bloody awful. I’ve been experiencing the same issues for nearly two weeks now, and I’m so sure they’re aware that many of their customers like us have to put with their bullshit

  • chrisgreen Chris Green (@chrisgreen) reported

    @virginmedia You are clearly not sorry, or else you would be trying to intervene and help fix this situation instead of sending me to that web page yet again and washing your hands of this mess.

  • lunarorbital max 🍉 (@lunarorbital) reported

    @virginmedia no i was told nothing could be done unless the next tenets cancel their account completely