Virgin Media Outage Report in Whitwell, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Whitwell, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: St Albans, Luton, Hatfield, Hitchin, Stevenage, Hemel Hempstead, Letchworth Garden City, Welwyn Garden City, Harpenden, Dunstable, Ware and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
TV | |
| Luton |
Internet | |
| Luton |
TV | |
| Luton |
Internet | |
| Hatfield |
Wi-fi | |
| St Albans |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Whitwell, England
Latest outage, problems and issue reports in Whitwell and nearby locations:
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia need to look at this issue. Some won’t be so fortunate.
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Darkdaz
(@darkdaz101) reported
from
Stevenage District, England
@PaperGoblin @virginmedia Don't you just love issues when u don't want them. They could of told you they will be doing updates first. Silly virginmedia but I no your pain
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Hazel Mulhare
(@hazelmulhare) reported
from
London Colney, England
@virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed
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Susan Clarke
(@salaura101) reported
from
Harpenden, England
@virginmedia New Hub 4 arrived during time when Virgin have low staff due to COVID. Keeps dropping out, difficult to work from home and no ability to contact Virgin! ‘Call Failed’ when phoning. Great planning by Operations Mgr. Customer nearly 20 years and want to leave! Fed up!
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
So @virginmedia can’t honour the upgrade offer they’ve made and the subsequent order I have placed. So from trying to upgrade to now cancelling our existing package altogether as a result. Poor customer service
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing me for my footy fix
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Chris Ivie
(@cache1337) reported
from
Welwyn, England
@virginmedia Leaflets are yours and no, just they never installed lines when the estate was built around 15 years ago. Plenty of properties and we only have ADSL with Sky!
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia Yes did that - no issues - reset etc etc etc ....
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi
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Adam B
(@adam_bucky) reported
from
Stevenage District, England
@virginmedia Hi, I need to get someone to move my broadband over to ip4 not ip6 because my work VPN doesn’t like 6 and painfully slow. Spent a lot of time on the phone for a simple request, is there an email address I can contact for this? #virginmedia
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia not interested in a customer trying to upgrade them?
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing their customers for our footy fix
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Although it’s fixed now you left me in a dangerous situation. I was unable to install new hub straight away. I needed help. Without warning my old hub had been closed by you without the new hub being installed. I rely on wifi for different area’s of illness....
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia No but we ha e had issues k er the last 4 weeks
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hash
(@HashPiperdy) reported
@virginmedia And there we go. You can understand my frustration. Same house, not the same surname, married, but it doesn't count and your systems don't allow a fix.
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Amanda Harrison
(@harrisonmaths) reported
@naveenfrizvi @virginmedia Sounds awful, is there an ombudsman you can contact?
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Mrs F
(@kelliefoster89) reported
@virginmedia Are you able to look at my account all the information is there I am awaiting a new hub a TV box and also one to be installed in my son's room and an engineer was agreed but never turned up again standard service shocking. I have been a customer of yours for 26 years
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James McDermott
(@yidmcd) reported
@virginmedia email has been down for most of the day. When is it due back on please?
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Laura McInerney
(@miss_mcinerney) reported
@naveenfrizvi @virginmedia This sounds terrible. I hope @virginmedia sort it soon.
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Jack Mclean
(@jackmc20) reported
@virginmedia Don’t have a cable long enough I was connected wirelessly perfectly for nearly a year I upgraded the hub and had nothing but problems
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Rebrab Barber
(@BaillieBarberr) reported
@virginmedia I'd rather just not pay for something that clearly doesn't work
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(((Lady B)))
(@franb66) reported
@virginmedia Tivo box keeps turning itself off, remote doesn't work. Only started when work in area started. Have taken to watching on Freeview. Can't see point in using your service
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Martin Miles
(@martinjohnmiles) reported
@virginmedia I've had no broadband or TV service for most of the day today in Chiswell Green St Albans. I'm stuck in a room isolating with Covid and going very quickly insane. I've so lost half a day of paid work as a result. Why is this not fixed yet?!
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maithena deniau
(@maithenadeniau) reported
@virginmedia If this would be the first time it wouldn't be an issue but it is not. We had an engineer in our house Saturday... not even 48h later and it is not workin. We have had this issue on many occasion. People are relying on internet to work, to make a living.