Virgin Media Outage Report in Treorchy, Rhondda Cynon Taf, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Treorchy, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Treorchy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Treorchy, Rhondda Cynon Taf, Wales
The most recent Virgin Media outage reports came from the following cities: Bridgend, Hengoed, Port Talbot and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Total Blackout | |
| Hengoed |
Internet | |
| Port Talbot |
Total Blackout | |
| Port Talbot |
Wi-fi | |
| Port Talbot |
Internet | |
| Pontypridd |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Treorchy, Wales
Latest outage, problems and issue reports in Treorchy and nearby locations:
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Byron
(@Byron69768507) reported
from
Pontypridd, Wales
@virginmedia Crap day and yet again crap broadband
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Sarah Tamsin
(@Tamsininnit) reported
from
Pontypridd, Wales
What's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡
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alex wright
(@aliander) reported
from
Pontypridd, Wales
@virginmedia I'm fed up of trying to get in touch to sort out my rubbish broadband service, due to the fact you cant keep your end of the contract please cancel mine.
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stadiamap 🏟️
(@StadiaMap) reported
from
Taff's Well, Wales
@BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Rachel Jones BSc.
(@RachJ_) reported
from
Bargoed, Wales
Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia network is the worst WiFi I have ever witnessed in my life.
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Karyn Phelps
(@Karyn_P2018) reported
from
Church Village, Wales
@SophieEB @virginmedia Can you sort my internet issues please?
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@virginmedia What a ridiculous company. You install Virgin in my street ruining all the pavements and drives. But also damage my car I was told it would be sorted a month ago and I’m still waiting. I’m livid and want it sorted!!
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone
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Bethan
(@_bethancottrell) reported
from
Pontypridd, Wales
@virginmedia are services down currently? My router is flashing green symbols - I’ve been on the phone to you and have tried resetting but no luck...
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Kevin Williams 💙💛🏴
(@williamsk67) reported
from
Treharris, Wales
@JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!
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MrandMrs50Plus
(@MrandMrs50Plus) reported
from
Port Talbot, Wales
@virginmedia So you can't supply daughter's new house with broadband and so insist on a termination fee?!? They don't want to terminate. You're the ones who can't honour the contract! Can you please help here?
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joshua mitchell
(@welshtoffee11) reported
from
Maesycwmmer, Wales
@virginmedia Good evening, I'm unable to get of you guys through both the online system and phone. Its regarding changing a elderly relative TV package as he is unable to do this himself. So just wondering if one of your team could help please Kind regards josh
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Paul Dignam
(@pauldignam) reported
from
Pontypridd, Wales
@AdamLee2011 Same not working for me either @virginmedia
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@virginmedia how can I get in contact with customer services?
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Gary Carter
(@Cartergaz) reported
from
Maesycwmmer, Wales
@BigTempUK @virginmedia Errr. Dude. This is a bad experience.
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Rachel Jones BSc.
(@RachJ_) reported
from
Bargoed, Wales
Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes! #virginmedia
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ANDREW JUDD
(@cardiffrebel) reported
from
Pontypridd, Wales
@SonyUK #Xperia5II @virginmedia need help activating WiFi calling on my wifes new Xperia 5ii have gone in to settings to activate but option missing?
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Drew Evans 🏴
(@dae_1989) reported
from
Pontypridd, Wales
Hello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isn’t.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan
(@Nathxn) reported
@virginmedia Seems stable this morning, just a bit unfortunate it happened during when i was broadcasting, happened twice but other virgin customers who were watching also reported that their internet was down too. Appreciate the response, hopefully it doesn't become a common occurrence
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Paul Hartland
(@hustlerofpool) reported
@virginmedia your team sent me a WiFi extender to solve the problem, when I had already told them the problem is there is NO broadband coming into the house, so how they going to solve it now
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Andrew Lumley
(@Lumleyyy) reported
@virginmedia its all good now its weird this problem seems to occur every so often
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Jacqui H
(@JacquiHollins) reported
@virginmedia @Ofcom @TradeStandards Line and broadband installed 2week ago, had a great number given. 2 installers went on about how people would pay a lot of money for it! Then all systems went down. Email saying you’ve given me a new number?? I Just want it back!!
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theotiana
(@_escobarb) reported
@virginmedia Nope. Dropped again 10 minutes ago and still down. My postcode is BN1 4NQ
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Nick Kyriacou
(@nickkyriacou86) reported
@virginmedia my controller wont turn channels over. I restarted the box and everything. It just stays on the same channel. I can turn volume up and down. What is the reason for this. Started last night still happening this morning
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Jonathan Weeks
(@weeksjm19) reported
@virginmedia @ITVChase @O2 This is a constant joke. My wifi drops our on a regular basis with no warning or lights on the hub saying it’s down. Done all you have asked and still have issues. No service issues either!
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NateGarven
(@NateBGNZ) reported
@virginmedia Seems pointless then if you can’t respond. But typical of service so far. Nothing shows on my account.
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justice
(@justicegill2) reported
@virginmedia nope i keep loosing connection, and no my bill has just gone up and up and up. i wouldnt of minded if i was at least getting the same consistancy... but the quality of service and level of technical support has just plummeted. while you ask for more and more... this isnt right
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Paul_mufc
(@PaulOneill69) reported
@virginmedia It went down for 10 mins. This has happened the last few nights. And it’s everyone not just me