Virgin Media Outage Report in Treorchy, Rhondda Cynon Taf, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Treorchy, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Treorchy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Treorchy, Wales
The most recent Virgin Media outage reports came from the following cities: Porth, Pontypridd, New Tredegar, Treharris, Treorchy, Ferndale, Port Talbot, Pontyclun, and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Porth
|
Internet | 10 days ago |
|
Pontypridd
|
Internet | 13 days ago |
|
New Tredegar
|
Wi-fi | 14 days ago |
|
Treharris
|
Wi-fi | 18 days ago |
|
Porth
|
Wi-fi | 27 days ago |
|
Pontypridd
|
Internet | 28 days ago |
Community Discussion
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Virgin Media Issues Reports Near Treorchy, Wales
Latest outage, problems and issue reports in Treorchy and nearby locations:
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Gary Carter (@Cartergaz) reported from Maesycwmmer, Wales@BigTempUK @virginmedia Errr. Dude. This is a bad experience.
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Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes! #virginmedia
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Sarah Tamsin (@Tamsininnit) reported from Pontypridd, WalesWhat's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡
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Paul Dignam (@pauldignam) reported from Pontypridd, Wales@AdamLee2011 Same not working for me either @virginmedia
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@virginmedia What a ridiculous company. You install Virgin in my street ruining all the pavements and drives. But also damage my car I was told it would be sorted a month ago and I’m still waiting. I’m livid and want it sorted!!
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Byron (@Byron69768507) reported from Pontypridd, Wales@virginmedia Crap day and yet again crap broadband
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Sebbong 🏴 (@DSebburn) reported from Bridgend, Wales@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Drew Evans 🏴 (@dae_1989) reported from Pontypridd, WalesHello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isn’t.
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales@virginmedia network is the worst WiFi I have ever witnessed in my life.
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Gareth Slee (@garethslee) reported from Port Talbot, Wales@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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M (@FROMMARGAM) reported from Margam, WalesHi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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Christine Bissex-Foster 🏴 (@cbissex) reported from Bargoed, Wales@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
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Kevin Williams 💙💛🏴 (@williamsk67) reported from Treharris, Wales@JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!
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Christopher Guy (@ChrisJG1988) reported from Tonypandy, Wales@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@virginmedia how can I get in contact with customer services?
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Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!
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joshua mitchell (@welshtoffee11) reported from Maesycwmmer, Wales@virginmedia Good evening, I'm unable to get of you guys through both the online system and phone. Its regarding changing a elderly relative TV package as he is unable to do this himself. So just wondering if one of your team could help please Kind regards josh
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Jude Aldridge (@judealdridge) reported from Taff's Well, WalesLooks like @virginmedia having issues again!
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Stu (@P__TheLetter) reported from Bargoed, Wales@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A (@tia_947) reported@virginmedia Hi yes I'd already tried this, it says 'no known issues' currently - but I've been told there is an upcoming planned outage tomorrow.
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Customer Service (@vmbusinesshelp) reported@eighteenofour @virginmedia @richardbranson Any billing issues always go through our customer care team on the number I provided for you, I'm glad to hear someone will be contacting you back in relation to this
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devourer snowbank (@devoursnowbank) reported@virginmedia Hi it is with sadness I advise that still no promised mail still phone calls continue - It's crazy IF I had an inability to walk - would you expect me to walk to the nearest Virgin shop? please please now raise an official complaint this has gone on all summer
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Julia Blackwell (@Joolz41) reported@virginmedia I have zero mobile phone signal in my house most of the time, I need a text code several times a day for secret home working, running into the garden to try and get a signal is getting v old. Some times I have no problem, but recently the signal has not been available at all
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Stephen 💙 (@Stephen3_22) reported@virginmedia To what end? Are you able to arrange a call with someone who can make things happen who will take responsibility? Can you tell me when a dig team will he on site? Can you guarthat I won't be without service tomorrow? If not, I'm not sure how you can help.
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Count Brockula (Woz) (@wozaboxa) reported@virginmedia Thank you generic reply service. Yes, I have used all the self service tools available, however it still seems to be ongoing. Which is annoying.
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JAMES GRANT(bedoboy) (@bedoboy) reported@Ciaran_VGI @VirginMediaIE Yes ours in down in Kilbarrack area since 11am. According to live detector down in all 5 counties using Virgin media. Guess its dvds and Nowtv for moment.
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Katie Crookshank (@kcrookers) reported@virginmedia No. Its for my mum and no service, engineer or installation appointment is showing
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Count Brockula (Woz) (@wozaboxa) reportedHi @virginmedia my broadband service has been a huge Barrel of aids for the last two weeks now, you keep saying there is an issue then there isn't and so on and so forth, any chance you have someone with a degree of competence who could actually resolve this? This is B29 area.
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Patrick O'Gallagher (@PaddyJoe1977) reported@virginmedia Yes and yes. Constant problems during the day only. luckily only my work affected and the kids can still play Xbox. HP1 please sort this out.