Virgin Media outages and service status in Treorchy, Wales

Problems in the last 24 hours in Treorchy, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Treorchy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Treorchy, Wales

The most recent Virgin Media outage reports came from the following cities: Pontypridd, Porth, Pentre, Port Talbot, Mountain Ash, Maesteg, Tonypandy, and Treharris.

City	Problem Type	Report Time
Pontypridd	Internet	51 minutes ago
Porth	Wi-fi	4 hours ago
Porth	Wi-fi	18 hours ago
Pentre	Wi-fi	21 hours ago
Port Talbot	TV	1 day ago
Porth	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Treorchy, Wales

Latest outage, problems and issue reports in Treorchy and nearby locations:

• 
  Michael owen Ⓜ (@mikeyowen2) reported 7 minutes ago from Cwmafan, Wales

  @virginmedia network is the worst WiFi I have ever witnessed in my life.

• 
  Katy Gibson (@KatyGibsonWales) reported 8 minutes ago from Maesteg, Wales

  @Virgin @virginmedia can you please sort the signal out very frustrating having no service all morning 😕

• 
  Jambo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Cluchman1) reported 13 minutes ago from Treforest, Wales

  Virgin Media is **** down forth 5th time in 2 days. Someone's doing a **** job. #virginmedia

• 
  Rachel Jones BSc. (@RachJ_) reported 15 minutes ago from Bargoed, Wales

  Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes! #virginmedia

• 
  Michelle (@msb1302) reported 18 minutes ago from Treforest, Wales

  @virginmedia Nope still down and isn't just me in the area.

• 
  Gary Carter (@Cartergaz) reported 24 minutes ago from Maesycwmmer, Wales

  @BigTempUK @virginmedia Errr. Dude. This is a bad experience.

• 
  JonJamesPhotography (@JonJamesPhoto81) reported 24 minutes ago from Port Talbot, Wales

  @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

• 
  Emma fiona rawlings (@emzyfifi) reported 26 minutes ago from Port Talbot, Wales

  @virginmedia omg my ITV has gone down and I'm missing #Corrie 😫

• 
  Daniel Williams (@BottleShopDan) reported 30 minutes ago from Maesteg, Wales

  @vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave

• 
  Bairdy 💙 (@bairdyblues) reported 30 minutes ago from Church Village, Wales

  @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

• 
  Drew Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@dae_1989) reported 31 minutes ago from Pontypridd, Wales

  Hello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isn’t.

• 
  Daniel Williams (@BottleShopDan) reported 32 minutes ago from Maesteg, Wales

  @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

• 
  Stu (@P__TheLetter) reported 32 minutes ago from Bargoed, Wales

  @virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.

• 
  Christopher Guy (@ChrisJG1988) reported 35 minutes ago from Tonypandy, Wales

  @virginmedia I need some help with a question, I keep going to message online but it’s going round in circles

• 
  Lee Gilbert (@LeeMGilbert) reported 41 minutes ago from Pontypridd, Wales

  @virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !

• 
  Sarah Tamsin (@Tamsininnit) reported 46 minutes ago from Pontypridd, Wales

  What's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡

• 
  stadiamap 🏟️ (@StadiaMap) reported 47 minutes ago from Taff's Well, Wales

  @BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25

• 
  Simon Rees (@si_rees) reported 49 minutes ago from Margam, Wales

  @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

• 
  Graham Crowley (@crowley180) reported 50 minutes ago from Pyle, Wales

  @Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you

• 
  Jonathan Tobin (@JonoTobin) reported 60 minutes ago from Port Talbot, Wales

  @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bradley Archer (@archer_bra73029) reported 11 minutes ago

  @Benleo @virginmedia Mate they are scum and they just want your money. Always having problems because they are thick as ****

• 
  claire whyte (@clairewhyte12) reported 11 minutes ago

  @O2 You didn’t look into it for me though. You told me you only deal with virgin media landline, tv and broadband, not much point in contacting you really. 0 help.

• 
  Official IPTV France 🇨🇵📺 (@MTwice5640) reported 17 minutes ago

  @RCoat13 @Benleo @virginmedia Yes iptv Subscription Service Available

• 
  Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🩵 (@GillGRobs) reported 19 minutes ago

  @virginmedia Ive had 5 complaints in with you, 3 have only ever been looked at and all i get is , " we'll make sure things are done differently " yet never are. So no thanks ive had more than enough of your excuses I'll do what Ben is doing and go to the ombudsman. You really are terrible

• 
  Dave (@DaveWW1877) reported 21 minutes ago

  @virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager

• 
  Carl S (@screwy73) reported 22 minutes ago

  @virginmedia I no its not a fault free service but your faults are very regular as i said 3 to 4 times a week compared to once in a blue moon on a BT line , and when i do a check nothing wrong with my line , so it must be my router which works fine till you have a fault 🙄

• 
  Paul (@PaulUtd16) reported 25 minutes ago

  @TonyDabell @mark_wootten @virginmedia 100% virgin are absolutely atrocious! Customer service skills of Darth Vader!

• 
  Maggie N (@MAGGINED) reported 27 minutes ago

  @virginmedia Hey @virginmedia I have been unable to use my tv play back services and play any recorded programmes for almost a week. The service check is telling me estimated fix date as 18th May - that’s 2 days ago !! What’s going on ?

• 
  Dave. (@Notonyournell10) reported 28 minutes ago

  @virginmedia Appt booked for between 8 and 12 today, phoned you at 12, took 25 minutes to speak to someone, was told engineer would call me with a time within the hour, still heard nothing. Shambolic customer service.

• 
  Lennox Richardson (@lennyrfc) reported 29 minutes ago

  @virginmedia Still got the crackling on my home phone line, despite doing all the ‘self help’ measures so what’s your advice?