Virgin Media Outage Report in Tilbury, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tilbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Tilbury, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Chatham, Dagenham, Gravesend, Romford, Gillingham, Upminster, Orpington, Dartford, Barking, West Malling, Brentwood, Shoreham, Bexleyheath and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Chatham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tilbury, England
Latest outage, problems and issue reports in Tilbury and nearby locations:
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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stephen cooper
(@scooper430) reported
from
Ditton, England
@virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
Hey @virginmedia for once my www is working but my phone isn't and I can't call to get fixed. #help
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia So this afternoon I have emailed your CEO Tom Mockridge hopefully he might be able to help! Virgin Media should be ashamed of its Customer service.
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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Suzanne D Edwards
(@TicTac1985) reported
from
Rochester, England
@virginmedia I need help with my account
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia I again called you call centre this morning and spoke to a chap called Elaric or that's how it is pronounced he promised to look into my problem and call me back in one hour that was about 10.30am but he has not contacted me.I gave him my mobile and work tele numbers and my email
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Gravesend, England
Virgin Media, avoid at all costs, they no longer work for the customers benefit only their own, bad company 😠😠😠😠😠
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia This has been ongoing for over a month now. Pixelated on BBC2, E4, Channel 5 etc. I’m entirely feed up with this awful service and this month my bill has increased again.
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SB78
(@Steve_Butler) reported
from
Gravesend, England
@virginmedia Just called customer services asking for some cable so I can move a TiVo box - completely unhelpful & didn't understand what I wanted Just kept telling me £99 for an engineer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Robinson
(@AndyRob69971457) reported
@virginmedia please contact me regarding the ongoing poor broadband service.
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Ian French
(@Naif_Official) reported
@virginmedia internet down in PR4 area again. Second weekend running! #shambles
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Downward 💙
(@DownwardI) reported
@jwr79 @virginmedia @O2 Ah agree here I got persuaded to pay £10 a month for a Sim from £7 and the signal is awful
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Nordic Soul
(@NordicSoulPhoto) reported
@virginmedia seriously down again and your rubbish site says 0 issues but still can't run a test as something is wrong...
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Colin Hall
(@colin_c_hall) reported
@virginmedia I made the first one on 05/10, and the other earlier today (08/10). Both were created with the reference: **** so it looks like there's an issue with the complaints system? I just want my bill to be corrected before I get charged.
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Falling Slowly into 22…
(@theatre_cat) reported
Thanks @virginmedia for your utterly lousy service today. Have been without internet, phone or tv since early this morning, said would be fixed by 6.30pm now saying tomorrow at 10am! Impossible to actually speak to anyone. Literally impossible. So frustrating. 😡
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💯
(@TheWelwynGooner) reported
@virginmedia @loujayhur Another #Shelf resident here, still no internet service - moving into day 10 for us without a service. Hub4 with the constant Red light - no sign of a fix! Regardless of compensation package, you’ll be getting a call from me in the morning to cancel your service! 👍🏻
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David Gould
(@dgzipit) reported
@virginmedia It's just mobile data. Phone is fine with signal strength showing maximum.
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Tim Bourne
(@TimSBourne) reported
@virginmedia I keep giving details & still nothing is fixed, Spoke to 2nd line support today about ticket raised 3 weeks ago and they say they see I can't access emails - NOT the problem I have been at pains to explain at length. Absolutley useless. Issue has been around for at least a month!
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Andrew Harrison
(@Kirk9580) reported
@simonlevans @virginmedia Hey. Am having the same issues. Any thoughts?