Virgin Media

Virgin Media Outage Report in Tilbury, Borough of Thurrock, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tilbury, Borough of Thurrock, England 03/18/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Upminster, Basildon, Rochester, Bexleyheath, Chatham, Gillingham, Barking, Dartford, Thamesmead, Brentwood, Romford, Welling and Coldblow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomDagenham Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia Another week has passed, still no contact from your unbelievably awful resolution team!

  • CaffWilkinson Cathy Wilkinson (@CaffWilkinson) reported from Crayford, England

    Total frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!

  • CaffWilkinson Cathy Wilkinson (@CaffWilkinson) reported from Crayford, England

    @virginmedia Just been told a ‘major problem’ but frustrating that an engineer is unable to visit after 5pm.

  • AhsatanRevolg Natasha (@AhsatanRevolg) reported from Rochester, England

    @virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!

  • CaseyMcCabeee Casey McCabe (@CaseyMcCabeee) reported from Sutton at Hone, England

    @virginmedia I have tried to get through to someone on your live chat, when I select exsisting customer I get told everyone is busy. If I select new customer I get through straight away. What a way to treat existing loyal customers!

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Please can you confirm an ETA on fixing the Internet outage in area ref. 22. Thanks.

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape

  • deantorris dean torris (@deantorris) reported from Romford, England

    @pete_spirotech @virginmedia Good idea Pete 😂. Never thought of that 👌

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802. Thanks.

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.

  • cholten99 David Durant (@cholten99) reported from London, England

    The page on @virginmedia that should show me why my broadband is down - is also down...

  • CaffWilkinson Cathy Wilkinson (@CaffWilkinson) reported from Crayford, England

    The problem wasn’t resolved, informed that many customers were phoning with a similar issues with BT sport. Can’t log onto the app as my WiFi is currently not working either! That’s being looked at on Friday @virginmedia

  • deantorris dean torris (@deantorris) reported from Romford, England

    @GBridgeford @virginmedia Yeah mate. There only sales technique is we will have buffering with any other service provider so they basically don’t need to look after you because they give the best 😐. Can’t say I have ever had any issues with other providers

  • NormanStiff Namron #FBPE (@NormanStiff) reported from Grays, England

    @virginmedia HI, your on-demand service is not really on- demand, I tried to watch Sundays Line of Duty today it is not on demand unless I pay another service, why is this.

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia 2nd complaint made via your website as still no contact from the resolution team!

  • MalcolmLouth Mac (@MalcolmLouth) reported from Grays, England

    @virginmedia WiFi signal is awful. Called you 100 times. Keep getting same run around. Will find someone who can deliver.

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802, area ref. 22. Thanks.

  • deantorris dean torris (@deantorris) reported from Romford, England

    @yourserviceldn @virginmedia Yeah mate. I’ve got 30 days to get new service provider anyways 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • j0hnhill Across the Pond🇬🇧🇺🇸 (@j0hnhill) reported

    @virginmedia Every time for the past eighteen months you have asked if I’ve checked the local service, it’s good as far as I can see it’s me that’s got the issue, I seriously have to consider a change of supplier if you can get this fixed?

  • ahmedmubarak1 Ahmed Mubarak (@ahmedmubarak1) reported

    @virginmedia was paying £31 for broadband/landline when tv added rate went to £47. 3 weeks later CNN cancelled for that reason I do not want Tv, customer services saying if you cancel tv package the rate goes to £51. Just think about it, I have sought help from CASAD. Now how can u help?

  • madasahatter197 Madasahatter1974 (@madasahatter197) reported

    @virginmedia No I've failed the security checks 3 times. This has been going on months. Each time I was told I'd receive a letter to reset my details. I've never received anything. I got on line once & saw I was being charged way to much. But no one will talk to me without passing security!

  • TraceySharman77 Tracey (@TraceySharman77) reported

    @virginmedia My mum explained to the person calling that she isn't well and had a stroke a short time ago but your rep just kept on at her, I think this is really bad practice

  • rowzino RClapped (@rowzino) reported

    @AndySmith0119 @SkyHelpTeam @virginmedia virgin medias wifi is doing bad also

  • BrokenSerenity Calli Tahmo (@BrokenSerenity) reported

    @LichVtuber im gonna guess you fell for their lies about being the fastest provider like many others....never trust a provider who feels the need to make such boasts...especially if its virgin media, those guys always lie.

  • smartesthorse smartesthorse (@smartesthorse) reported

    @virginmedia 'how is your wired connection' is a stupid question! Its in bed with Covid, it has a broken leg etc Its up now off most of today and 2 days in last couple of weeks will post my views all over the net and SWITCH

  • Jakub_Lukasiewi Jakub Lukasiewicz (@Jakub_Lukasiewi) reported

    @virginmedia I did, the issue is still occurring

  • NbMagpie Nathan Byrne (@NbMagpie) reported

    @virginmedia is a complete joke! Down for over half an hour again, as is the norm with these clowns.

  • PaytonSimmonsss PaytonSimmonsss (@PaytonSimmonsss) reported

    NEVER EVER use @virginmedia complete robbing bastards have doubled our bill for a minimum of 18 months cos we’ve moved house! Good luck with that. 👍🏼