Virgin Media Outage Report in Tilbury, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tilbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Tilbury, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Upminster, Basildon, Rochester, Bexleyheath, Chatham, Gillingham, Barking, Dartford, Thamesmead, Brentwood, Romford, Welling and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Dagenham |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Tilbury, England
Latest outage, problems and issue reports in Tilbury and nearby locations:
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia Another week has passed, still no contact from your unbelievably awful resolution team!
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
Total frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
@virginmedia Just been told a ‘major problem’ but frustrating that an engineer is unable to visit after 5pm.
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Natasha
(@AhsatanRevolg) reported
from
Rochester, England
@virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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Casey McCabe
(@CaseyMcCabeee) reported
from
Sutton at Hone, England
@virginmedia I have tried to get through to someone on your live chat, when I select exsisting customer I get told everyone is busy. If I select new customer I get through straight away. What a way to treat existing loyal customers!
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area ref. 22. Thanks.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
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dean torris
(@deantorris) reported
from
Romford, England
@pete_spirotech @virginmedia Good idea Pete 😂. Never thought of that 👌
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802. Thanks.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
The problem wasn’t resolved, informed that many customers were phoning with a similar issues with BT sport. Can’t log onto the app as my WiFi is currently not working either! That’s being looked at on Friday @virginmedia
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dean torris
(@deantorris) reported
from
Romford, England
@GBridgeford @virginmedia Yeah mate. There only sales technique is we will have buffering with any other service provider so they basically don’t need to look after you because they give the best 😐. Can’t say I have ever had any issues with other providers
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Namron #FBPE
(@NormanStiff) reported
from
Grays, England
@virginmedia HI, your on-demand service is not really on- demand, I tried to watch Sundays Line of Duty today it is not on demand unless I pay another service, why is this.
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia 2nd complaint made via your website as still no contact from the resolution team!
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Mac
(@MalcolmLouth) reported
from
Grays, England
@virginmedia WiFi signal is awful. Called you 100 times. Keep getting same run around. Will find someone who can deliver.
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802, area ref. 22. Thanks.
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dean torris
(@deantorris) reported
from
Romford, England
@yourserviceldn @virginmedia Yeah mate. I’ve got 30 days to get new service provider anyways 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Across the Pond🇬🇧🇺🇸
(@j0hnhill) reported
@virginmedia Every time for the past eighteen months you have asked if I’ve checked the local service, it’s good as far as I can see it’s me that’s got the issue, I seriously have to consider a change of supplier if you can get this fixed?
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Ahmed Mubarak
(@ahmedmubarak1) reported
@virginmedia was paying £31 for broadband/landline when tv added rate went to £47. 3 weeks later CNN cancelled for that reason I do not want Tv, customer services saying if you cancel tv package the rate goes to £51. Just think about it, I have sought help from CASAD. Now how can u help?
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Madasahatter1974
(@madasahatter197) reported
@virginmedia No I've failed the security checks 3 times. This has been going on months. Each time I was told I'd receive a letter to reset my details. I've never received anything. I got on line once & saw I was being charged way to much. But no one will talk to me without passing security!
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Tracey
(@TraceySharman77) reported
@virginmedia My mum explained to the person calling that she isn't well and had a stroke a short time ago but your rep just kept on at her, I think this is really bad practice
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RClapped
(@rowzino) reported
@AndySmith0119 @SkyHelpTeam @virginmedia virgin medias wifi is doing bad also
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Calli Tahmo
(@BrokenSerenity) reported
@LichVtuber im gonna guess you fell for their lies about being the fastest provider like many others....never trust a provider who feels the need to make such boasts...especially if its virgin media, those guys always lie.
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smartesthorse
(@smartesthorse) reported
@virginmedia 'how is your wired connection' is a stupid question! Its in bed with Covid, it has a broken leg etc Its up now off most of today and 2 days in last couple of weeks will post my views all over the net and SWITCH
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Jakub Lukasiewicz
(@Jakub_Lukasiewi) reported
@virginmedia I did, the issue is still occurring
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Nathan Byrne
(@NbMagpie) reported
@virginmedia is a complete joke! Down for over half an hour again, as is the norm with these clowns.
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PaytonSimmonsss
(@PaytonSimmonsss) reported
NEVER EVER use @virginmedia complete robbing bastards have doubled our bill for a minimum of 18 months cos we’ve moved house! Good luck with that. 👍🏼