Virgin Media

Virgin Media Outage Report in Tilbury, Borough of Thurrock, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tilbury, Borough of Thurrock, England 12/26/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent Virgin Media outage reports came from the following cities: London, Basildon, Dagenham, Romford, Bexleyheath, Brentwood, Coldblow, Canvey Island, Rochester, Orpington, Chatham, Gillingham, Snodland, Gravesend and Barking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • PaulLindsay10 Paul Lindsay (@PaulLindsay10) reported from Sutton at Hone, England

    @virginmedia Re the systems down it was an area issue. WiFi no. Lack of communication and customer seevice, no engineer needed!

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • achurms81 Alan Churms (@achurms81) reported from Basildon, England

    @virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @virginmedia It’s been saying no since yesterday. Since the issues with some static IP customers arose. There’s clearly an issue that you are ignoring despite multiple people telling you. One DS and one US and no GRE.

  • CathRoseBiebTWx CatherineRosex (@CathRoseBiebTWx) reported from Rochester, England

    @virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @NoelClarke @skytv @NOWTV Damn you @virginmedia

  • scottrich72 Scott Richardson (@scottrich72) reported from Romford, England

    Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!

  • TheFakeItalian Carlo Margaritelli (@TheFakeItalian) reported from Romford, England

    @virginmedia service down again in Hornchurch

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia are you going to follow sky and cancel our sky sports subscription

  • MissFayeRay FClay (@MissFayeRay) reported from Romford, England

    @virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!

  • TheFakeItalian Carlo Margaritelli (@TheFakeItalian) reported from Romford, England

    @virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home

  • June299858 June (@June299858) reported from London, England

    @virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lynda2611 Lynda Johnstone (@lynda2611) reported

    @virginmedia I told u I don't want a stupid webchat it's not going to get me an engineer out tomorrow as I was ******* promised yesterday

  • fatlad99 stuart.j.glen (@fatlad99) reported

    @r55mcp @virginmedia Luckily I didn’t cancel my BT

  • fatedfox Fated Snowfox (@fatedfox) reported

    I wonder if Travelodges are designed as faraday cages. Inside the Kew Bridge outlet - 5G in the car park. Inside, looking out over the car park? Can barely get a signal. WiFi is hopelessly QoSd Virgin Media Business.

  • MurrayRichards6 YouthHostellingWithChrisEubank 🇺🇦 (@MurrayRichards6) reported

    @virginmedia I have re-submitted complaint and now have a reference number.

  • lynda2611 Lynda Johnstone (@lynda2611) reported

    @virginmedia I don't want a webchat I want an engineer out ASAP to sort the problem

  • 2WB10 2WB (@2WB10) reported

    @virginmedia No but I’m willing to allow someone into my property to get this **** out of my house.

  • NendickPeter Pete (@NendickPeter) reported

    @virginmedia hello , I really need some help, completely mis sold a package last week, over 7 hours on the phone to you and still not resolved

  • 2WB10 2WB (@2WB10) reported

    @virginmedia Hub 3, 2.3mbps upload. BT is 10.3mbps. It’s apple telling me that the hub isn’t secure and I’ll take their word for it. I’ve never had a message like it before connecting to other hubs.

  • chalkball77 Jim White (@chalkball77) reported

    @virginmedia I'm not going to waste my time, nothing improves. Your customer service is worse now than previous experiences

  • Scotty85824683 sare ribz (@Scotty85824683) reported

    @virginmedia spent about twelve ******* hours on and off trying to pay money into my account. can i sperk to a human if one's handy **** you thanks