Virgin Media Outage Report in Tilbury, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tilbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Tilbury, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Longfield, Basildon, Dagenham, Upminster, Grays, Romford, Barking, Chatham, Coldblow, Brentwood, Orpington, Bexleyheath, Laindon and Thamesmead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Longfield |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Tilbury, England
Latest outage, problems and issue reports in Tilbury and nearby locations:
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Spencer Carter
(@SpencerSCarter) reported
from
South Ockendon, England
Really shocked, but sadly not surprised, by the service from @virginmedia as an existing customer for many years, I’m overlooked in favour of new ones. No care and lack of customer loyalty. Will be talking about it on my show tomorrow
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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Yvonne M
(@YvonneM28) reported
from
Bexleyheath, England
@virginmedia Thanks but from what I read on social media yesterday, we were not the only ones using Virgin Media having problems and sure we do not all live in Welling! Will see what happens next time we try to watch #EFL footie on the red button. But thanks for the acknowledgement
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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Neil Mead
(@neilmead) reported
from
Gillingham, England
Awful customer service from @virginmedia As a long-standing customer I only called to see if there were any offers available, but of course these are only for new customers and told I have best deal already. I doubt that. Same old story. #disappointed
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.
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David Berry
(@davidgberry) reported
from
Bexleyheath, England
Round my parents, @virginmedia - sky red button not working.
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Patrick Barrett
(@Patrick60425645) reported
from
London, England
@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia The same as always. No!! As just now getting fed up of years of awful service and paying 130 a month #awful #CustomerService #CustomerExperience
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
@virginmedia We were told we would get a call back within 72 hrs on Sat morn but no call. Every time we call we spend 90 mins on hold. We are new customers & have numerous problems. Now considering cancelling due to appalling customer service. Please can someone contact me.
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Yvonne M
(@YvonneM28) reported
from
Bexleyheath, England
Watching @MillwallFC on the #skyredbutton bia #virginmedia is like watching a quickstep on #StrictlyComeDancing . Slow, slow, quick quick, slow. Sound off now. Not sure how much more of this I can take
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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Sue Gower MBE
(@SueGMBE) reported
from
Crayford, England
@NRCUK @virginmedia We got so fed up with virgin’s poor connection we’ve gone back to BT ...
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Yvonne M
(@YvonneM28) reported
from
Bexleyheath, England
@MillwallDolbs2 @virginmedia @SkyFootball Agreed. It was absokutely awful. I ended up turning the sound off but the stuttering picture made me feel queezy. Not happy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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salt052
(@salt052) reported
@MoulaFN ong got no wifi all christmas and offices are all **** virgin media can actually suck themselves off
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ᴘᴀʙʟᴏ
(@PabIotommo) reported
You’re horrible you @virginmedia
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Sam McCulloch ✨
(@thatsamimac) reported
@virginmedia Hahahah. This seems to have backfired a little. Guess everyone just wants decent internet, tv and service…. Sadly it looks like @virginmedia are struggling to provide any of those things!
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Thomas Charlesworth
(@rexthomc) reported
@virginmedia CT9 2NA broadband came back today for maybe a solid 9 hours? Amazing. It's down again by the way and your service status page is reporting that its fine. Plz, realise the fact that not everyone sleeps between 10pm - 7am. Just because it is past midnight doesn't mean no one is on.
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Smiv
(@smivadee) reported
Internet down on Christmas Day, how am I supposed to unsociable now?? Nice one @virginmedia
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Virgin Help
(@virginhelp) reported
@chelseighb @chelseighb Hi, we are sorry to hear you are having problems. Let us tag @virginmedia so they can help you get this sorted. Thanks, VH
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Allan Robotham
(@AllanRobotham) reported
@virginmedia Would have liked to have not been overcharged on 23rd of December. Disgusting service.
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Reece
(@Reecerules75) reported
WHY IS THE INTERNET DOWN @virginmedia
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Freemo
(@Freemo79) reported
@VJrBhatia @virginmedia Did they fix been getting this since Wednesday?
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(@chazjp) reported
@virginmedia Says that the area is fine 17 hours later and we still have no internet and now its xmas day. We actually joked that this would happen as the service you provide is laughable.