Virgin Media

Virgin Media Outage Report in Tilbury, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tilbury, Borough of Thurrock, England 03/18/2025 21:25

March 18: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent Virgin Media outage reports came from the following cities: London, Basildon, Dagenham, Upminster, Rochester, Bexleyheath, Chatham, Gillingham, Barking, Dartford, Thamesmead, Brentwood, Romford, Welling and Coldblow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomBasildon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • Rosey_8 Barry Rose (@Rosey_8) reported from Brentwood, England

    @virginmedia hi could please let me know how I can cancel my contract ?? My bills are about £30/40 a month higher than most people I know

  • juliecason ✨💎Jules💎✨ (@juliecason) reported from Romford, England

    @virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.

  • YOGACTIVEYOGA YVETTE OBERTELLI (@YOGACTIVEYOGA) reported from Romford, England

    @virginmedia service is appealing in area 22 bo internet connection for 4 days out of 5 now: can't work from home. Been a customer for over a decade USING THE SAME ROUTER as the only thing you "upgrade" is your bills not your services ... very disappointing !

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

  • contact400 Morris the Cat. (@contact400) reported from Romford, England

    @virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky

  • GrandmasterAce1 kali ace (@GrandmasterAce1) reported from Grays, England

    @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

  • goonerlgh Lawrence Hooker (@goonerlgh) reported from Gillingham, England

    @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

  • cpfctom99 Tom Curtis (@cpfctom99) reported from Sutton at Hone, England

    ******** is wrong with Virgin Media broadband?

  • IIndigoMouseRH Rachel Hayden (@IIndigoMouseRH) reported from London, England

    Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

  • onemistert Mr T (@onemistert) reported from London, England

    @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

  • DronePilotGeoff Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England

    @fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Romford, England

    @virginmedia Do you intend to issue my refund or penny pinch?

  • trousseaudiary Merrell-Ann Bradnock (@trousseaudiary) reported from Romford, England

    @virginmedia is the internet down in the RM3 area?

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

  • themaxosiris Max Osiris (@themaxosiris) reported from Sutton at Hone, England

    @virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    Virgin media is absolutely awful in every aspect

  • Grahamthecabbie Graham Long (@Grahamthecabbie) reported from Romford, England

    @virginmedia your WiFi is down. Any reason for this please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WORGANN Wren (@WORGANN) reported

    @virginmedia We called them and, although the call handler was nice, we were basically told we’re too new a customer to send an engineer or any replacement equipment and to continue to monitor it for another week. They tried to reboot their end, but it’s still dropping.

  • 1amyourfather Vader Darth Vader ⚈ (@1amyourfather) reported

    @VMO2News @virginmedia Not aloud to access the cheap online offers as an existing customer even after the contract expires this month and rejoined next day advised could invoke connection fee, even been down the disconnection dept line to get a better deal still can't match online price now a tv

  • haleyakelly Haley Kelly (@haleyakelly) reported

    @virginmedia Is there anyway to actually talk to a real person? I am fed up with this company. I have an issue that needs resolving. Help pages don’t help & I don’t have 3hrs for a live chat conversation.

  • AcuharmonyUK Acuharmony-UK (@AcuharmonyUK) reported

    @virginmedia They did everything they could, that's why they changed the Sim card to see if it made a difference. It looks as if it's just the change in Network to O2 as my other Sim (Plusnet on EE) is working perfectly, I can make and receive calls again with that Sim.

  • GrahamS34572082 Graham Smith (@GrahamS34572082) reported

    @virginmedia Please can someone assist me with this issue because i dont know where else to turn

  • hazelletters Hazel👽 (@hazelletters) reported

    @virginmedia @NatGeoUK yes but your internet service isn't

  • omfgitswinnie S a r a h (@omfgitswinnie) reported

    @virginmedia They would only offer £79 for parts of the package or £136 for the whole package, which isn't fair as we ARE NEW customers and were never given any other options when signing up on the doorstep. We've also had non stop issues with wrong info on contracts etc so very frustrating.

  • mneilan12 Matthew (@mneilan12) reported

    @virginmedia can we get peacock streaming service on virgin tv ?

  • AniVarghese7 Ani Varghese (@AniVarghese7) reported

    @virginmedia Have been waiting for a internet service for months now with no help.

  • ingolwhite ingolwhite (@ingolwhite) reported

    @virginmedia No I’m only about 6 months in. I got an email for an offer to double broadband speeds for extra £6 a month but never heard back. I suspect it’s related to that?