Virgin Media

Virgin Media Outage Report in Tilbury, Borough of Thurrock, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tilbury, Borough of Thurrock, England 03/19/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent Virgin Media outage reports came from the following cities: London, Basildon, Dagenham, Upminster, Rochester, Bexleyheath, Chatham, Gillingham, Barking, Dartford, Thamesmead, Brentwood, Romford, Welling and Coldblow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBasildon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomBasildon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • June299858 June (@June299858) reported from London, England

    @virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*

  • darrenh67 Dazzle (@darrenh67) reported from Rochester, England

    @virginmedia What a load of bollox phone sends to same place it’s all shit

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

  • scottrich72 Scott Richardson (@scottrich72) reported from Romford, England

    Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!

  • CathRoseBiebTWx CatherineRosex (@CathRoseBiebTWx) reported from Rochester, England

    @virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.

  • achurms81 Alan Churms (@achurms81) reported from Basildon, England

    @virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls

  • FunnybitsB Funnybits_Bytes 🙂😚 (@FunnybitsB) reported from Romford, England

    @virginmedia why have I got no internet please I need this help

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down

  • TheFakeItalian Carlo Margaritelli (@TheFakeItalian) reported from Romford, England

    @virginmedia service down again in Hornchurch

  • TheFakeItalian Carlo Margaritelli (@TheFakeItalian) reported from Romford, England

    @virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home

  • onfe1 Eddie (@onfe1) reported from Romford, England

    @aaronosher @virginmedia Fairly common problem with the hardware in the Virgin hub unfortunately

  • MissFayeRay FClay (@MissFayeRay) reported from Romford, England

    @virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jay97166515 Jay (@Jay97166515) reported

    @virginmedia Issue the broadband speed has dropped considerably low since 19th of January, I am in the SW16 area of London

  • dibbersbakes Lucy-fugous💙 (@dibbersbakes) reported

    @Dawn2410Dawn @virginmedia Trying to stop the installation within the contractual cool off period. But same problems encountered. Have even hand written & posted letter because all other channels failing miserably.

  • Dawn2410Dawn Dawn Maguire (@Dawn2410Dawn) reported

    @dibbersbakes @virginmedia Oh god I’m having the same problem, I gave 30 days notice back in Dec they still have not disconnected us, the broadband is still on, I have called them about 10 times it’s beyond ridiculous

  • kennyhd ken h 96.5% (@kennyhd) reported

    @virginmedia I put notice in on 12/1/22, but I've received notice of a normal DD going out on 10/2/22. I'm waiting for an email reply to my email sent to CEO Lutz Schüler this afternoon asking for confirmation of service cessation on 11/2/22 and a pro rata final bill of £25.20 not £36.50.

  • Dawn2410Dawn Dawn Maguire (@Dawn2410Dawn) reported

    @dibbersbakes @virginmedia Are you trying to get virgin installed? I just re read you tweet, I’m trying to leave, they are terrible to deal with

  • Philly51715399 Philly (@Philly51715399) reported

    @MartinSLewis @bbc5live Can someone help with Virgin Media i cannot get through to them for love nor money, i need my package cancelled before February and their completely ignoring my need to cancel, im out of contract too (tv, broadband & home phone) They have the WORSE customer service ever!

  • DonaldMacleod01 Donald Macleod (@DonaldMacleod01) reported

    @virginmedia Absolutely zero progress. Nothing at all had been “escalated” from yesterday and no engineer booked despite what I was promised. What a shambles of a service. I am told an engineer will appear on Friday morning. Can I believe it?

  • ImproperFooty Eddy James (@ImproperFooty) reported

    @virginmedia That would be appreciated. He was told when calling earlier today by "Adam" that the credit had been "confiscated", so how do we avoid running into such an issue when calling again, as he was hold for 30 mins to be told that

  • deacs07 sam Deacon (@deacs07) reported

    @virginmedia you are a disgrace. 4 failed engineer visits in the past 10 days. No service and to rub salt in the wounds, you haven’t applied any payment credits rather than duplicated my account payment 4 times over! I was promised significant reimbursement.Please contact meASAP

  • clairebear2810 clairebear (@clairebear2810) reported

    @virginmedia on hold for 48 minutes not the first time ive tried calling never get through- how can I contact you?.. need my account number to set up an account to set up accounts for my kids!! Sent emails keep calling never get through 😭