Virgin Media

Virgin Media Outage Report in Teddington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Teddington come from postal codes TW11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Teddington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Teddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Teddington, Greater London, England 06/29/2025 12:15

June 29: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Teddington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hounslow, Bermondsey, Croydon, Surbiton, Islington, Wembley, Camden Town, Mitcham, Isleworth, City of Westminster, Slough, Tower Hamlets and Streatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHounslow Total Blackout
United KingdomBermondsey E-mail
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Teddington, England

Latest outage, problems and issue reports in Teddington and nearby locations:

  • declan1968 Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

  • declan1968 Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

  • Geordiesbird Alyson Leitch (@Geordiesbird) reported from Woking, England

    @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

  • Ashley_Rhysss #AshTag (@Ashley_Rhysss) reported from Southwark, England

    The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

  • DJMRT DJ MRT (@DJMRT) reported from Sutton, England

    It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

  • FuzzyPixels Matt Gardner (@FuzzyPixels) reported from Slough, England

    @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

  • FuzzyPixels Matt Gardner (@FuzzyPixels) reported from Slough, England

    Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

  • GeoffRogersEU Geoff Rogers (@GeoffRogersEU) reported from Hersham, England

    @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

  • drawing_daily Steven Kraan 🐀 (@drawing_daily) reported from Islington, England

    @virginmedia internet down second day in a row, when will it work again?

  • safctinders Tinders (@safctinders) reported from Worcester Park, England

    @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

  • WilsonJevelyn Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England

    @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Green up/down arrow flashing and router restarting

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England

    @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

  • MitchM77 Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England

    @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AaronFalkirk Aaron Smith (@AaronFalkirk) reported

    @O2 recently taken out a new @virginmedia / @O2 VOLT contract with yourselves. Provided PAC code and ended up with a split port. Can make calls but unable to receive calls. Over 1 week on, numerous calls and no resolution. Can you help or pass me to the right team?

  • MalSannie Mal Sannie (@MalSannie) reported

    @virginmedia I can't get to the login page for skysports on a browser, it fails. And I also can't reset my sky pin in my sky device management page, it fails to send with an error message. It doesn't show any devices registered.

  • NadeemS64508308 Nadeem Shareef (@NadeemS64508308) reported

    @virginmedia I need to cancel my new Virgin media account. I can’t activate the equipment were received few days ago and I can’t use that.

  • WhiteHartMart WhiteHartMart (@WhiteHartMart) reported

    Another day, another loss in broadband service from @virginmedia - feels like the network is falling apart in PL12 lately. Hurry up with Ultra @bt_uk - I'll be switching in an instant.

  • CaptainCrash611 Mark - #VoteAnyoneButLibLabConGreen (@CaptainCrash611) reported

    @virginmedia @NatGeoUK Can't watch the boxing tonight because your crap network is down again. @Ofcom when will you act on virgin media they are a disgrace

  • mxctwtOOC Metalcore out of context (@mxctwtOOC) reported

    @virginmedia sort your ******* **** before I unvirgin your media

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported

    @virginmedia I’ve discussed it. The best you can offer me is £47 a month. I currently pay £32. A new customer would pay £36. I’ve given 30 days notice to cancel now as I’ll go with @VodafoneUK who can offer full fibre for £36 a month.

  • oliverjames77 Shaun (@oliverjames77) reported

    @virginmedia anyway I can speak to someone about my Virgin media TV and broadband account please every time it gets disconnected ….. HELP !! I’m trying 0345 345 1111 ?

  • LeemingDarren darren leeming (@LeemingDarren) reported

    @virginmedia why do you sell packages that the customers cant use due to old tv boxes like #Netflix AND #skysports+ not compatible with a tivo box #shocking service

  • funtime10 Gillingham Gooner🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@funtime10) reported

    @virginmedia My entire Virgin Media service TV, broadband, and phone has been down since around 3:30pm today in Gillingham, Kent. When I try to log into your website or app, it doesn’t recognise my details, & can’t check service status updates. When will Services resume?