Virgin Media Outage Report in Teddington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Teddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Teddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Teddington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Fulham, Streatham, London, Tower Hamlets, Mitcham, Wembley, Islington, Epsom, Bermondsey, Southwark, Croydon, Ealing, Balham, Holborn and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Streatham |
Internet | |
| Fulham |
Internet | |
| Streatham |
Total Blackout | |
| London |
Internet | |
| Tower Hamlets |
Internet | |
| Mitcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Teddington, England
Latest outage, problems and issue reports in Teddington and nearby locations:
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Can't get hold of you by phone so why is my TV pixelating after pausing and recording? Please answer my query or I will be forced to cancel!!
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@stephfriend_ @virginmedia It’s infuriating. They deliberately make you phone as the only way to cancel, then just leave you on hold
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginmedia Thankyou for this, but you are now saying Wednesday is the earliest you can comeback and fix the problem your engineers created then and left!?This is now affecting my ability to do my job which is primarily online. I am not happy
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DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.
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nando
(@locotraveller) reported
from
Windsor, England
@virginmedia hi engineers did a bad job outside my property. The cables are messy and exposed.
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!
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catskidschaos
(@catskidschaos) reported
from
Richmond, England
Yay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!
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Chivers67
(@Chivers67) reported
from
Addlestone, England
@virginmedia All I’d like is to change my package, I press all the right buttons but you don’t have the right person on the other end of the Line. Poor show!
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Picture is pixelating when I record something & also when I pause and doesn't play properly after pausing? Please help!!
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chibievil
(@chibi_evil) reported
from
Camberwell, England
@virginmedia I been sitting in live chat all day wanting to downgrade cos they are are upping prices again and haven’t been able to talk to any one ugh this is stupid I just want someone to help me geeeeeeez
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Martin COYS
(@Dusty19646) reported
from
Hillingdon, England
Anybody else have problems contacting Virgin Media about broadband issues, waited on phone for an hour yesterday then said other person has hung up? Is it because I have been a customer to long and should charge my whole TV and broadband package.
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I spent over an hour on hold today trying to speak with someone about cancelling. I ended up having to put the phone down. How an earth can I cancel my contract if the only way to do it is by calling and you don’t answer the phone?!
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_jarl_ostensen
(@psjarlo) reported
from
Guildford, England
@virginmedia how can I check if you're doing a remote hub update now, or if the box flashing green is a problem?
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.
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nala.
(@Skky16) reported
from
Croydon, England
If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
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Sophie Judge
(@judgarama) reported
from
Merton, England
@virginmedia I have called twice today to try to get help to fix the fault with my tv service, and been cut off both times w/out speaking to anyone. Your online help has not rectified. Can I speak to a human being pls for help?
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @virginmedia So who’s going to fix this? they came to set up stuff for installation to the upstairs flat. I am so 🤬right now you have no idea. I have grading to do and I need my damn internet. I’m really not impressed
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sammie
(@annoyed_thyroid) reported
@virginmedia Your team suggested I reach out to the named person (who I don’t know or never heard of) and ask them to phone customer service to remove my mum’s details 😳 this has been very upsetting. My mum did live at the property but moved 3 years before she died.
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ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ🌹
(@HotHayleyUK) reported
@virginmedia Well it's either you or it's @AdultWorkcom that doesn't work. I have tried different laptops, different browsers, wired connections and unwired connections. Next thing will be to change broadband provider...as they seem to think it's @virginmedia
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ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ Top 9% 🌹
(@HotHayleyUK) reported
@virginmedia Well it's either you guys or @AdultWorkcom that's causing an issue here.
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Tech N food
(@PeterHarar) reported
@virginmedia I had to go on 5G network to upload this test video because Virgin broadband couldn’t upload this.. I’ve shared the pic and video so everyone can see… avoid Virgin broadband at all cost..
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G
(@g_man755) reported
@virginmedia This is great service I been waiting on a call back since Friday, my prediction was correct still no call or internet. Then if I cancel my contract you wonder why! #avoidlikecorona
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MB Communications
(@mbcommsltd) reported
@virginmedia my office line has a fault - I've reported it three times and am going around in circles. Can you help me asap?
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KPSawing
(@KpSawing) reported
@ChrisMoyles @virginmedia Cause there crap!
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Danny Bhoy
(@dannybhoy) reported
@ChrisMoyles @virginmedia What would you rate their service? One star perhaps?
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G
(@g_man755) reported
@virginmedia This has got to be the worst ever I have dealt with, bet I get no response! You pricks advised I wait and when I did this is the response I get! Wow, absolute joke!
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David Graham (odd/ball) 🤖
(@DavidAGraham) reported
@ChrisMoyles @virginmedia Is the @RadioX catch-up service running off your broadband?