Virgin Media outages and service status in Standon, England
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- Virgin Media generated 1 outage signal in the last 24 hours around Standon, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 21, 8:14 PM GMT+1.
- Internet (59%)
- Total Blackout (12%)
- Wi-fi (12%)
- TV (12%)
- Phone (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Standon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Standon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Standon, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Welwyn Garden City, Harlow, Hatfield, Letchworth Garden City, Welwyn, Hertford, Saffron Walden, Epping Forest District, Hoddesdon, and Ware.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 6 hours ago |
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Total Blackout | 1 day ago |
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Internet | 4 days ago |
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Internet | 5 days ago |
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Internet | 6 days ago |
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Internet | 6 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Standon, England
Latest outage, problems and issue reports in Standon and nearby locations:
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Robert Frame (@hiaw61) reported from Hatfield, England@virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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Chanders (@chanderson76) reported from Stevenage District, England@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
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Sav.............. (@savvaschristo) reported from Hoddesdon, England@virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.
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Robert Frame (@hiaw61) reported from Hatfield, England@virginmedia £90 a month for an absolute rubbish service called the other day and the favorite saying was reboot was supposed to be put through through to the technical department on to hold on for 25 mins I gave up had to send this not using WiFi
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Dr Marie Parsons 💙 (@mparsons43) reported from Harlow, England@virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.
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Laura Cook (@LauraVCook1980) reported from Hatfield, England@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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Abi (@ABeeeABeee) reported from Stotfold, England@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
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Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
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Nik Lane (@NikLane7) reported from Hertfordshire, England@TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet
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Steve (@StevenCudd2) reported from Hoddesdon, England@virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!
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MartinCompton (@mart_compton) reported from Bishop's Stortford, EnglandIf there’s a company whose ‘welcome to…’ message when you call them is more hollow and meaningless than @virginmedia I’d be surprised. The depth of their customer ‘service’ crapness must be witnessed to be believed. Expect that to witness it is to lose years off your life.
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Alistair 🏴☠️ Burns (@gashead) reported from Hatfield, EnglandUsed to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.
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Lisa 🏴🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, EnglandCheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated
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Ella A Cutler (@angelstorm13) reported from Hatfield, EnglandUrgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia No outages. Just issues with my line. There has been for 2 months.
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.
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Lord Mark aka Teddys Grumps (@youngy2mark) reported from Saffron Walden, EnglandBeen getting a lot of strange phone calls today from people saying they are from @virginmedia saying I have Internet issues 😐
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Fauntleroy MP KC (@FauntleroyMp) reported@Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching
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MR COOL (@Lifeline04India) reported@virginmedia Yes and one guy called and told i will receive few details as SMS including Re=feral bonus and referal entry, still i didnt receive, Please help
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Philip Griffin (@PhilipGrif54755) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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keith addy (@ads913) reported@virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?
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MR COOL (@Lifeline04India) reported@rep_ask49290 @virginmedia See fake groups are faster than u. @BBCNews Can u please expose such support.
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aldo (@ukaldo2) reported@virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget
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aldo (@ukaldo2) reported@virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!
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Sandra Robinson (@mrsluc) reported@YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.
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Anthony Ellis (@WentTimb) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Darren Hayes (@darrenhayes1973) reported@virginmedia Disgrace of a company never been spoken to as rudely as I have been tonight by one of the call centres based oversees. 20 calls in less than 7 days and then rude to me because he did not get the answers he wanted!! Sort it out!!