Virgin Media Outage Report in Sandwell, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sandwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Tamworth, Dudley, Sutton Coldfield, Solihull, Redditch, Wolverhampton, Tipton, West Bromwich, Brierley Hill, Himley, Swindon, Stourbridge and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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Susan Johnson
(@SusieWJr) reported
from
Himley, England
@virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.
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Susan Johnson
(@SusieWJr) reported
from
Swindon, England
@virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.
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Susan Johnson
(@SusieWJr) reported
from
Himley, England
@virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.
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Jot Shoker
(@jot_shoker) reported
from
West Bromwich, England
I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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Alex
(@laticwolf) reported
from
Bradmore, England
@virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃
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G 🇯🇲
(@ethnicalien) reported
from
Wolverhampton, England
@virginmedia Not at the moment no but it's a common issue👀
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IAACCTV Limited
(@iaacctvuk) reported
from
West Bromwich, England
@virginmedia broadband down again from Virginmedia Common theme these days
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Phil Queenan
(@philq001) reported
from
Birmingham, England
@Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
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Andy
(@a_Muss60) reported
from
Swindon, England
@matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.
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Ashley Day
(@AshleyDay1971) reported
from
Woodside, England
@virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?
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Stuart McCullagh
(@stumccullagh) reported
from
Swindon, England
Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia
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duggystone radio
(@duggystoneradio) reported
from
Swindon, England
Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….
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Simon Neale
(@nealesj) reported
from
Swindon, England
Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia
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Yvonne 💙
(@Momrocks50) reported
from
Birmingham, England
Excuse me we pay enough for a "cough" service where is it? #virginmedia
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TheShannimal🔜#i70
(@TheShannimal_) reported
from
Kidderminster, England
@Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The cloudscaper
(@TCloudscaper) reported
@virginmedia @555Husker Virgin Media has promised to fix my broadband since the 15th day in, day out, empty words. They cut my wire and left. Still no service, no fix, just promises. This isn’t acceptable. #VirginMedia #BroadbandFail
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mick harkin
(@mickharkin68531) reported
@brakusmc @virginmedia @SkyUK I would expect so much more from a business broadband service
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The REAL Ric Jones
(@brakusmc) reported
At this point, I'm certain @virginmedia is just a ploy to get me back in the office. My phone is on WiFi but the app says I'm not. Awful signal in my home office & when they tell me to order a pod, the link doesn't work. Even though it was slower, I shouldn't have left @SkyUK
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𝐊𝐀𝐓𝐄 🌺
(@KatieMcElhoney) reported
@virginmedia swapping over to yourselves has been such a mistake & it seems so immoral keeping us in our contract when you can’t provide the speeds we have paid for. 15 years with @O2 and they’ll be losing me as a customer too because your merger insinuates you both think it’s OK
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John Yani
(@JohnYani) reported
@c3llc0de @shangoman @virginmedia VirginMedia beats OpenReach in fibre coverage. And is cheaper. The problem is either aggressive sales or a leaky customer database.
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Kazzaaaaah!!
(@Kazzaaaaah) reported
@bobwootton @virginmedia My broadband is off too (nothing new there). Service check no help - all it wants to do is run a speed check which doesn't work because I'm not online! TV has an amber exclamation mark too but that's working fine. Hope I'm online by am or I'll have to pay to go into the office
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Dan Emsley
(@DanEmsman) reported
@virginmedia I've had broadband for just over a week as a new customer. It seems to be working fine apart from a small dropout last weekend except for my Sky Q TV box. It cannot hold a connection so can't watch any on demand TV. I've tried various things based upon online advice
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Tommybhoy79🍀🏴⚽
(@ruchillbhoy79) reported
Hey @virginmedia get your internet issues sorted in the Uddingston area! Been faulty for months now.... we're fed up paying you lot a lot of money for a shite service! 😡🤬 Time to look for a switch I'm thinking and I won't be the only one I bet!
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Horatio Bullwinkle
(@harryvek) reported
@virginmedia You guys have a scummy customer retention policy. My contract is expiring soon. I'll be paying £63.42 if I take the renewal now costs, and from 13/08/2025 my monthly price will go up to £102.42 otherwise If I don't. Yet new customers after their contract is up at 18 months are being charged £40.49 till April 2026, how do you justify this ridiculous practice ??
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B o b W o o t t o n (also on BlueSkyj
(@bobwootton) reported
@virginmedia Yes, still down, estimated fix by 7pm