Virgin Media Outage Report in Roydon, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Roydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Roydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Roydon, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Tottenham, Hendon, Finchley, Wood Green, Harlow, Chingford, Hatfield, Stevenage, Southgate, Welwyn Garden City, Brentwood, Palmers Green and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Enfield Town |
Internet | |
| London |
Internet | |
| Tottenham |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Roydon, England
Latest outage, problems and issue reports in Roydon and nearby locations:
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia looks like I'll never have internet again. No connection since this morning!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
So I won’t be having my Gig1 internet installed today by @virginmedia due to network issues! Now have to wait until 6th January! I pay £110 for this lack of service! Thanks guys 👍🏻
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ast_carter @SkyUK @virginmedia So obviously you have been working from home. What else do you have connected, did you notice any difference in speeds? When mine works getting 200+mb speeds but even that I’m still thinking it’s slow at times.
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.
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Keith Healy
(@keefkong) reported
from
Welwyn Garden City, England
@virginmedia I logged into my account on my phone & it says there are problems on all & they are working on it.. 😵
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia I couldn’t check the ‘status’ page because our mobile signal (from O2) was also so poor. The Virgin problem seemed to fix itself later and now seems ok. Thanks
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia I have done and waiting for a technician to call me back! Nothing but issues all year! I pay £110 a month for your service and just upgraded (still waiting) to Gig1 and to be honest I’m not getting value for money!!
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia Oh now the TV is going down, getting glitches! Couldn’t be a more inconvenient time for your systems to fail
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?
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Keith Healy
(@keefkong) reported
from
Welwyn Garden City, England
@virginmedia tv, broadband & phone all gone down... Tier 4... not much going on & now not even a tv to relax in front of.... please get it fixed quick 😵
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Nothing but issues with @virginmedia internet goes down regularly and when calling get no help. And have to wait months for any sort of engineer!
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia - do you have a problem in Stevenage area? Data parts of service seem to have stopped (no internet and loss of TV guide etc. Coincidentally poor O2 and Vodafone reception too - could these be linked?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma
(@gemma_brown83) reported
@virginmedia I did call and they said they didn’t know why, they originally told me it would now be today but it has been changed in my app to Monday. I’m really annoyed as I’m paying £105 a month for this and have had these issues for 6 weeks at least.
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Kev
(@VeryGrumpyKev) reported
@virginmedia So you apply a charge and expect me to beg for a refund. Don’t think so. You’ve already scammed money out of me. Once bitten twice shy and all that. Stop tripping yourself up John. You really need some customer experience training. Or stop drinking at work.
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John-Henry Barac
(@johnhenry) reported
@virginmedia Yes but it’s a kafkaesque Catch22 - processes designed to put customers off and paradoxes such as discounts that take your costs higher that they were. You didn’t design this shambles, and are clearly not really empowered to help.
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Clive Grinyer
(@clivegrinyer) reported
My old friend @virginmedia, 40 minutes from saying exactly what I wanted to do and then they tell me it’s the wrong department. Still the worst customer service. Come on Liberty Global, get a grip.
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Jaime
(@Jaime37017110) reported
@virginmedia So to be honest I have no idea what the charge was. I just want confirmation that my service has ended and what the £80+ charge was for.
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Colin
(@Ponder65) reported
@virginmedia I'm sick of this intermittent connection and inability to get it fixed because it's "right when next checked". Given past experience with your systems since June 2000 I'm 99% certain the hub is failing yet booking an engineer is problematic. HELP!
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matt davies
(@vxmatt) reported
@virginmedia when will these wifi pods be available I'm currently using your WiFi booster and it useless I was told to order the pods back in January but there never availible
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Gareth May
(@gaz_may) reported
Should @virginmedia be called virgin”com”media for their laughable customer service?
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louise
(@unknown_c233393) reported
@virginmedia my Nan is currently having an issue with getting into my Netflix account which I mange as it in my name she watches film on it she can’t Ben open the app the box is working fine but Netflix app is playing up any issues that we should know about
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Terri
(@Heidnipper) reported
@virginmedia Right.. isn’t this the general customer services number though. I’m phoning about a complaint which they logged. Exactly how are they going to discuss the outcome when there is no outcome. It says to refer to self help.