Virgin Media Outage Report in Hendon, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hendon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hendon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Tower Hamlets, Kensington, Watford, Hackney, Lewisham, Bermondsey, St Albans, Uxbridge, Edmonton, Islington, Radlett, Enfield Town, Wembley and Holborn.
| City | Problem Type | Report Time |
|---|---|---|
 Radlett |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hendon, England
Latest outage, problems and issue reports in Hendon and nearby locations:
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@HavocTechie @virginmedia Thanks. Router has been rebooted and factory reset. I installed a wired Lan in lockdown 1 to solve poor wifi but unplugging that switch and going straight into the router doesn’t work either. Now no service at all. 😩Again.
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Matteo Buschittari
(@matteobuschitta) reported
from
Wandsworth, England
@virginmedia internet not working in clapham common area...tried all the procedures already and none working
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
I’ve had awful internet speeds for a couple of weeks from @virginmedia . (<10MB on a 200MB plan) Their call centre has said this is due to an upgrade that will take a week to complete. Which ISP do I move to?
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia Well I'd advise that you cancel, give us our number back and money back! This is ridiculous!! Last time I spoke in Jan via Web chat, you said you'd never got a request from Vodaphone about our number! Vodaphone said they have requested though.
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia So my Dad asked the bank to stop you and now you're trying to charge him another £58 to restore your service! Just give us our number back and money! Lets be done with already!!
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia never sign up with this company. They won't take no for an answer when you decide to leave and continue to steal your money! Even when you send their equipment back! 😡 Virgin stop stealing from my Dad! He is a pensioner!
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tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia I need to be able to speak to someone in the uk about an elder vulnerable person who is without service. please advise.
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia My Dad canceled his contract with you back in October and sent his equipment back as requested. Yet you still charge him! We and vodaphone have asked you 100s of times to give our number back but you lie and say you never got a request! Fraudulent!
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia We last requested to the money back on Jan. You lied and said you never got a request from vodaphone. Vodaphone however have asked you loads of times and said you are the worst to work with. They have a lot of trouble getting you to cooperate!
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Eoghan
(@owengmusic) reported
from
Wandsworth, England
@virginmedia can you please cancel my order. Your Filipino call centre staff just put me on hold for ages and then hang up on me.
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia I’m afraid your service status is wrong. There is a problem and my broadband speed is a fraction of what I pay for.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Matthew_Wright @virginmedia I also had so many issues with them. And working from hoem could not afford not to have secure internet access guarantted to be avaiable so switched to BT and speed fantastic and no outage once ever sinde
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia @virginmedia are now denying knowledge of my complaint last month with poor BB speed and no landline for two years. In fact, Virgin deny any comms with me since 2018!! Hello @Ofcom
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David Gillan
(@DavidRGillan) reported
from
Harrow Weald, England
@virginmedia From 27 Jan onwards I have had problems with the supply and activation of the new TV360 System. I’ve spent hours on the phone but without success. However I did receive 3 separate promises of a call from a manager, most recently on 9 March, but I am still waiting!!!
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@patricksturg @virginmedia This should not be posed a question rather a statement of fact. It is the worst customer service.
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia hi team, after the latest router update, none of the devices in the house can hold a consistent signal, constantly getting full signal with an exclamation (!) - any ideas on what's going on?
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
I understand it takes time to replace fibre optics. I don‘t understand why @virginmedia sends out messages that are plain wrong. My connection is not working, has not been working ever since Tuesday evening. Is this to avoid having to pay back customers?
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tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia Certainly, but I would prefer not to in open messages for obvious reasons. Suffice to say, old, ill, no service, cancelled appointment by text.
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia We requested the money back and phone no back in Jan. You lied and said vodaphone never requested the number back. As you won't cancel, my Dad stopped you charging with his bank. Now you're trying to charge another £58 to restore the service?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abi Idowu- The Happy Place With Abi
(@AbisHappyPlace) reported
@virginmedia I called to set up broadband in late Nov. But told the CSA I would be moving house soon. I got Internet for 5 days. I called in to ask what the problem was, only to find out that the CSA had set up the broadband for the address I was moving to & I had 2 accounts! I tried to sort
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❥ Ellese
(@nasherxxx) reported
@virginmedia hi, can someone help me pls? I’ve lost the SIM card I received with my package, can I have a replacement please?
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Juggzy Malone
(@Juggzy) reported
@virginmedia Meanwhile, at latest count, it is roughly 24 hours since your engineer (with no id) broke the internet connection I pay you forwith no warning, was exceptionally rude to me, and buggered off without mending it. I have been tweeting apart from the time I was asleep since then.
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michelle kulpa
(@KulpaMichelle) reported
@virginmedia Thanks very much. It’s a real hazard and someone could have a bad accident because of it - so good to know you’re looking into it. Could you please let me know if it’s not one of yours? Thanks 👍
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Max Sappa
(@MaxSappa) reported
@virginmedia Bottom line is that I will never buy anything from Virgin (flight etc). Years of loyalty cannot and should not be dismissed. You left a very bitter taste in my mouth.
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Max Sappa
(@MaxSappa) reported
@virginmedia The worst part of this story is that one of your customer service told us that we could transfer the contract to another tenant and get the disconnection fee waived off. However, when I called again I was told that this service is not longer valid (since beginning of March).
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Abi Idowu- The Happy Place With Abi
(@AbisHappyPlace) reported
@virginmedia It out but because I had no details about the 2nd account (that I didn't even know anything about) the CSAs won't speak to me, one made me cry with just how insulting he was & he told me to do my worst but he wasn't going to help me. After much back and forth & still no Internet
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Jason Johns
(@AllotmentOwner) reported
@virginmedia Could you log. this as a loss of service please as it is on and off, so there is obviously someone working in the exchange or on the wires.
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Abi Idowu- The Happy Place With Abi
(@AbisHappyPlace) reported
@virginmedia I asked for the whole thing to be cancelled only for the CSA to tell me that I would be charged! Well I was irate by this time & told her it was not going to happen. Then in January I got a bill. So I called in and got a CSA called Ryan. I was livid but he managed to calm me down
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Juggzy Malone
(@Juggzy) reported
@virginmedia I would like you to rearrange that so that an engineer comes here within the next two hours to fix the internet connection that your engineer broke.