Virgin Media

Virgin Media Outage Report in Hendon, Greater London, England

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The latest reports from users having issues in Hendon come from postal codes NW4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hendon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hendon, Greater London, England 04/19/2024 15:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Hendon, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Islington, Holborn, Tower Hamlets, Harringay, London, City of Westminster, Finchley, St Albans, Watford, Paddington, Hackney, Enfield Town, Bushey, Streatham and Newham.

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City Problem Type Report Time
United KingdomTottenham TV
United KingdomIslington Internet
United KingdomHolborn Total Blackout
United KingdomTower Hamlets Internet
United KingdomHarringay Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hendon, England

Latest outage, problems and issue reports in Hendon and nearby locations:

  • rugfoot Richard Gray (@rugfoot) reported from Ealing, England

    @virginmedia broadband in w139LS seems to be down. Known issues? Reconnection eta? Virgin broadband

  • M_Macedo_ Driving For Charity UK (@M_Macedo_) reported from Richmond, England

    @virginmedia Are you asking me a question? Surely this is something you should answer? Premier Sports coverage awful, then the feed distruption meant most of the game was missed and no highlights. I paid extra for this and you're asking me to find the fix?!!

  • M_Macedo_ Driving For Charity UK (@M_Macedo_) reported from Richmond, England

    @SpursOfficial It doesn't matter where I'll be tuning in from the service disruption of @PremierSportsTV means I'll miss all the key points of the game! Thxs! @virginmedia

  • harrybilbao Harry Bilbao (@harrybilbao) reported from City of London, England

    @virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.

  • KikassP CazkikassPhotography (@KikassP) reported from London, England

    @virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    Hey @virginmedia, the internet is down again, has been for 8 hours.

  • harrybilbao Harry Bilbao (@harrybilbao) reported from Poplar, England

    @virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell

  • Maybank1970 Gareth Maybank (@Maybank1970) reported from Camberwell, England

    @virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia And again this morning. Honestly worst internet provider. Nothing ever works, this is awful.

  • nealius Nealsmartie (@nealius) reported from Hemel Hempstead, England

    Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...

  • Lorrain00085752 Lorrainebarrett1981@gmail.com (@Lorrain00085752) reported from Eltham, England

    @virginmedia Hi why cant we pay our bill over the phone the automatic system not working.

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. So far, nothing.

  • Vveksrivastava Vivek Srivastava (@Vveksrivastava) reported from Barnet, England

    @virginmedia I was promised a call today from the case manager after she would have discussed the issue with the area manager, sadly no update! Disappointed again!!!

  • ImaginaryCard Mo-Mo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?

  • taunch Anthony Carlos (@taunch) reported from Ealing, England

    @mservicedeals The only features available with @virginmedia is a life of misery. Awful service

  • wantrealtruth ross (@wantrealtruth) reported from Hounslow, England

    @virginmedia signed my mum up for service today. Got email but have spent 4 hours trying to get hold of you as the number you included is not manned “due to covid” the main number take ages to find online. No one answers it. Can’t email anyone. Think I want to cancel already!!

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.

  • RyanTring Ryan Tring (@RyanTring) reported from Walthamstow, England

    @virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic

  • RyanTring Ryan Tring (@RyanTring) reported from Walthamstow, England

    @virginmedia I’m not interested. I am interested in having Virgin Broadband that doesn’t fail every day. You’ve designed your website so that it’s impossible to report a fault and there’s no-one answering the ‘phone. Pathetic. Is there a fault in E17?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • skinga S C King (@skinga) reported

    @virginmedia Also I managed to speak to someone but then was put on hold for 15mins and then hung up on. I now have no next steps and even more reason to leave Virgin. This is disgusting customer service

  • charlhowells Charl Howells (@charlhowells) reported

    @virginmedia why is it ever since I upgraded my phone from an iPhone 11 to an iPhone 13 I have no signal I barely ever have 4G when it does it doesn’t ******* work! I paid you £120 to upgrade to a new phone and the signal is absolutely shocking it

  • JTFinnegan1985 James Finnegan (@JTFinnegan1985) reported

    @virginmedia morning again! Having to switch off the wifi I’m my phone AGAIN! To use the internet!! Also no one got back to me from Friday nights issues and screen shots?

  • Deece100 David Crawford (@Deece100) reported

    @virginmedia can you tell me if there is an issue in KT18 please. Website says no issues but my router is flashing green. No internet for the 3rd day running.

  • CZberowski Christian Zberowski (@CZberowski) reported

    @virginmedia Nothing has been advised at all... The problem is I haven't managed to speak to member of your team at all. I just want to speak to an actual human being. NOT an automated voice. This isn't helpful at all! It feels impossible to get any help from your customer service at all.

  • Haffertee Fiona Baker (@Haffertee) reported

    Hour 37 in the worst customer service saga in the history of customer service with the moron robots @virginmedia let’s see what today brings in this absolute **** show

  • NannyAnnies Nanny Annie's Cakes (@NannyAnnies) reported

    @virginmedia No different we have no connection we have to keep resetting our devices when Wi-Fi decides to pop in. I spent 90mins with a service people and it’s been a nightmare since. You service really is abysmal

  • WattMilliams89 Matt Williams (@WattMilliams89) reported

    @virginmedia Are you able to provide a reason for the outage?

  • sarahmufc93 Sarah (@sarahmufc93) reported

    @virginmedia Service is fine & no because it’s one channel. It’s been two weeks now.

  • WattMilliams89 Matt Williams (@WattMilliams89) reported

    @virginmedia It's back this morning. But I have no guarantees it'll stay up considering I can't seem to find a reason for the outage?