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Virgin Media

Virgin Media Outage Report in Hendon, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Hendon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hendon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Hendon, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Hammersmith, Southwark, City of Westminster, Enfield Town, Westminster Abbey, Brent, Camden Town, Hackney, Islington, Paddington, Waltham Forest, Hampstead, and City of London.

CityProblem TypeReport Time
London Internet 11 minutes ago
Newham Wi-fi 3 hours ago
Hammersmith Wi-fi 3 hours ago
London Total Blackout 5 hours ago
London Total Blackout 8 hours ago
Hammersmith Internet 9 hours ago

Community Discussion

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Virgin Media Issues Reports Near Hendon, England

Latest outage, problems and issue reports in Hendon and nearby locations:

  • sharlewis58
    Shar 💙 #IStandWithUkraine (@sharlewis58) reported from Hackney, England

    @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

  • david_renty
    David Renton (@david_renty) reported from Barnet, England

    @virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.

  • nicolas_laborie
    Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

  • nicolas_laborie
    Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

  • harberlisalfc
    lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England

    @virginmedia is there an issue with broadband. Been down all morning

  • Missy_Ports
    Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia It's been over 24 hours now and I've now been told it will be 10am tomorrow. I'm in North London, not in the wilderness. Its shocking that there's no Internet in the city. Maybe there service is getting worse.

  • Weaverfooty14
    Michael James Weaver (@Weaverfooty14) reported from London, England

    @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

  • Mabs79
    Mabs Ahmed (@Mabs79) reported from Camberwell, England

    @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

  • TimmyLDN
    🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported from Ealing, England

    @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

  • Missy_Ports
    Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia Richard. don't bother. I've had various Internet providers and virgin is the worst. I've been without Internet for 23 hours and counting now and still can't get hold of anyone to help. I can't do my job and they appear to have issues all over the UK.

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @lottiebirkin @virginmedia Awful company with the worst customer service. 😬

  • guydorrell1
    Guy Dorrell (@guydorrell1) reported from Wandsworth, England

    Er, @virginmedia we’re in Sw18 2 & we were promised our wifi would be restored at 11.59 last night. Still down. Wanna make us another bs promise you won’t keep? 😡 #virginfail #notagain why are we paying you again? 8th outage this year ffs

  • DuarteMendonca
    Duarte Mendonça (@DuarteMendonca) reported from Hammersmith, England

    @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

  • N1CKxP
    Nick (@N1CKxP) reported from Tottenham, England

    My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then

  • davewcantwell
    David Cantwell 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🎸🏐 (@davewcantwell) reported from Walthamstow, England

    Anybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room

  • guydorrell1
    Guy Dorrell (@guydorrell1) reported from Wandsworth, England

    So @virginmedia we’re without wifi YET AGAIN, sometimes it’s been for as long as a week. Your service is a disgrace & I’ll be delighted to ditch you asap. Service to be resumed at 11.59 pm isn’t good enough. 7 or 8 times this year. I’ll be sure to post this on Nextdoor #bye 👋

  • Missy_Ports
    Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia Yes I'm shocked too, didn't think it would be this long & they best fix it as I can't work and I'm using all my mobile data to try and contact them. Really bad service.

  • david_renty
    David Renton (@david_renty) reported from Barnet, England

    @virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.

  • Lisamarie0410x
    Lisa (@Lisamarie0410x) reported from Enfield Lock, England

    @virginmedia whole service has gone down. Its bloody ridiculous

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • meansy73
    Glenn Robbie Roberts (@meansy73) reported

    @virginmedia Completely down. Solid green at the top flashing green at the bottom. Website say’s estimated back on line tonight at 2120.

  • itsRajivShah
    Rajiv Shah (@itsRajivShah) reported

    @virginmedia Exactly the same. Was refused an engineer because they couldn’t complete diagnostics… because the connection was down

  • jackona80
    Antonia Jackson (@jackona80) reported

    @virginmedia I did that last time; not only did it not work, but I lost all my (useful) browsing history, (including my Wordle stats 😭). Is there no other fix?

  • lg3807
    larry gomez (@lg3807) reported

    @virginmedia If your online complaint is not working, remove it or put a notice.

  • Aliceshackles77
    Yvette (@Aliceshackles77) reported

    @virginmedia The service status tells me sorry we are having issues try again later. Yeah same problem mate

  • ADSZumbaGlasgow
    Shannon Shiell (@ADSZumbaGlasgow) reported

    @virginmedia regretting leaving Sky already! Stone walls means connectivity issues. Promised an extender on subscription - none came . 3-5 wait so ring doorbell inoperable leaving me vulnerable to bully next door. 2nd extender request will take me past cooling off - v sneaky!

  • MusicScott96
    ScooT Aka Scott (@MusicScott96) reported

    @virginmedia I need desperate help and I can’t get through on the phone . My Dog ate my remote and need a replacement can you guys help?

  • immyp52
    imster (@immyp52) reported

    @virginmedia Yes he did am not happy about this poor customer service

  • meansy73
    Glenn Robbie Roberts (@meansy73) reported

    @virginmedia That I will be sent a text with a link that tells me it’s not working.

  • KevinHaresign
    Kevin Haresign (@KevinHaresign) reported

    @virginmedia I took a new contract out which includes Netflix. I have tried calling to resolve this, WhatsApp and other means and am still being let down here two months in. I am very disappointed sadly.