Virgin Media Outage Report in Hendon, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hendon come from postal codes NW4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hendon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hendon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bermondsey, Watford, Tower Hamlets, London, Ealing, Kensington, Twickenham, Muswell Hill, Acton, Hackney, Walthamstow, City of Westminster, Camden Town, Borehamwood and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
Total Blackout | |
| Watford |
Wi-fi | |
| Tower Hamlets |
||
| London |
Internet | |
| London |
Total Blackout | |
| Ealing |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hendon, England
Latest outage, problems and issue reports in Hendon and nearby locations:
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Sofia
(@sofiaalice95) reported
from
Poplar, England
@virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?
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Barnaby & Chris
(@AmbroseBarnaby) reported
from
Richmond, England
@virginmedia Hi there. I am having trouble using phone service I can never get through. We are looking at ending our Virgin media broadband for now. Can I contact you via Whats app or another means to start this process many thanks. Barnaby
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
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🎃 Spooky, Scary Skele-Sam 👻
(@macbvth) reported
from
Walthamstow, England
@virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!
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← Matt
(@mattb112) reported
from
Poplar, England
@iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Just This Guy
(@Glibkid) reported
from
Loughton, England
@virginmedia your service breaks down one day a week. That is the main reason why you’re shite.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.
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Roger Williams
(@rogerw117) reported
from
Richmond, England
@virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?
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Mark The Mackem
(@mark_j_cummins) reported
from
Hillingdon, England
My wife tried to cancel our @virginmedia the man on the other end of the phone wouldn't let her go, baby screaming in the back ground for a bottle my wife kindly told him to cancel and she needs to feed the baby, nope he still was asking questions to why. Very unprofessional
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Gabriel Valente
(@bielrtv) reported
from
Camden Town, England
Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.
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Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞
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Des O'Carroll
(@Deso27) reported
from
Richmond, England
@virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service
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Hazel Mulhare
(@hazelmulhare) reported
from
London Colney, England
@virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!
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Nick from London
(@NickAKramer) reported
from
Barnet, England
@virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daz
(@scouse1976) reported
@virginmedia Yes I have been onto 3 agents but no further forward which is why I raised complaint. I work too and don’t have the day to sit on the line to try and get through to you an hour each time to be told everything’s in order on the account
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Maria Marchant, MBACP
(@lovetosleepy) reported
@virginmedia Believe me, they are not working hard at all. Texting, Twitter, bot Messages. Try answering the phone with a human being - you are a comms company after all. So frustrating and still trying to open a flipping form via text. Really not good enough.
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Kieren Smith
(@smudger78) reported
@virginmedia hi - upgraded broadband last month inc WiFi booster. Internet has been intermittently working since last week. Tried all the relevant help guides on website and can’t get through to no one on the phone without ridiculous wait times. Please provide assistance. Thanks
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Jeff Banks
(@JigBeff) reported
@virginmedia I do know what to do, I am not reading it off a piece of paper..... Maybe you can get someone to answer the phone then I can cancel my contract with you...
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Alan Whitehead
(@nffcbigalan1978) reported
@virginmedia I’ve been able to get in touch with customer services about how poor my Internet connection is. As with the last four months they’ve just told me that there is a problem with the green box and nothing has been done about it. Then when I asked them to put me through to
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Daz
(@scouse1976) reported
@virginmedia Yes upgraded when I called - as I put phone down the error popped on screen spend 4 hours since trying to speak to customer services. 28 days with no TV? Sounds like it’s time to cancel too #shocking
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Ash
(@Ashy124) reported
@virginmedia hey can anyone help? You have been over charging me for 5/6 months ? No customer service, complaints ate swept under the tracks @richardbranson
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Maria Marchant, MBACP
(@lovetosleepy) reported
@virginmedia And all take forever to even garner a response. I have been in a queue for text support since yesterday and told at 7am I was being transferred to someone that could help me. Finally after an hour I am painfully trying to get an answer. Slow is not the word. Frustrating def is!
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Billy Phillips
(@iiTtz_BiiLLY) reported
@virginmedia Hi, I’ve still had no contact regarding being able to sort the wayleave as I keep getting passed department to department as no one seems to be informed on how to deal with this so when the engineer comes out again to reinstall they will have the same issue.
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Alan Whitehead
(@nffcbigalan1978) reported
@virginmedia Customer retention is they cut me off. I’m stuck between a rock and a hard place. I can’t get an engineer to come out and take a look at my system, they’re telling me that there is a problem with the green box which I doubt very much and I can’t speak to customer intentions to