Virgin Media Outage Report in Wood Green, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wood Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wood Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wood Green, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Ilford, Hounslow, Waltham Cross, Hackney, Newham, Poplar, Southwark, Waltham Forest, Wembley, Fulham, Hammersmith, Hampstead and Wood Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| City of London |
||
| Ilford |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wood Green, England
Latest outage, problems and issue reports in Wood Green and nearby locations:
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@virginmedia Wi-Fi still down.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Paul Lewis
(@paulstevenlewis) reported
from
Mill Hill East, England
@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
And it's down again. #virginmedia
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
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Mark Kelly
(@GlueWhichBinds) reported
from
Walthamstow, England
@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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foy
(@stuart_foy) reported
from
Haringey, England
lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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JJ Hazan
(@HazanJJ) reported
from
Blackheath, England
@virginmedia Still down in Lewisham SE8 for me
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jon_21
(@JonHepplestone) reported
@virginmedia Or try to help repair the damage remotely.
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David Drummond
(@nukee1985) reported
@virginmedia John seriously cannot believe what I heard! Then cold transferred me to customer care after asking for a manager higher. It’s regarding my pre installation and my existing complaint!
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Joe Farrugia 🇪🇺 🇲🇹 🇬🇧
(@JoeFarrugia) reported
@virginmedia what a mess you are doing with my problem. Landline is down and we’ve already had three visits by your engineers unable to fix the problem. Weirdly, each time they call, they were not briefed by the ones before.
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C&C Cullen
(@CCp3_CCp4) reported
@virginmedia It's ok, you were only trying to help, i appreciate that 👍
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Laura Graham
(@lauragraham82) reported
@virginmedia Hello, I'm having problems with a complaint resolution - I've tried four times now through email and phone, perhaps someone here would be better placed to assist? Many thanks.
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jon_21
(@JonHepplestone) reported
@virginmedia Due to really bad advice from your faults team, I now have no internet or VOIP phone on my premises. Cheers Virgin. No wants to do anything about it now. I just get, oh well, nevermind vibes. #poorservice
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Laura Graham
(@lauragraham82) reported
@virginmedia I've made two complaints so far with no resolution.
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Niki says your mask should cover your nose too 😷
(@nikiw124) reported
@virginmedia Thank you, I believe the outage was resolved yesterday but my issues were not, hopefully the tech will know.
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ℙ𝕙𝕠𝕖𝕓𝕖
(@PhoebeCW26) reported
@virginmedia my wifi is not able to pair ( the arrows icon flash green, then blank for a bit while the bottom bar which is usually white stays green). Please help…I have so many meetings that this is messing up! I have checked the service outage page. SE22
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Kevin Chun
(@KevinCh58129396) reported
@virginmedia please DM me the email address for your CEO. I have complaint to register with them direct.