Virgin Media Outage Report in Wood Green, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wood Green come from postal codes N22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wood Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wood Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Wood Green, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ealing, Enfield Town, Wood Green, Chigwell, Ilford, Islington, Welling, London, Bermondsey, City of Westminster, Leyton, Charlton, Finchley, Hackney and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
TV | |
| London |
TV | |
| Ealing |
Internet | |
| Enfield Town |
Internet | |
| Wood Green |
Internet | |
| Chigwell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wood Green, England
Latest outage, problems and issue reports in Wood Green and nearby locations:
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mundele madesu
(@ornellasiobhan_) reported
from
Camden Town, England
@virginmedia **** wifi, awful customer service
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia Can you please look into why my internet is so useless and slow?
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Adam
(@ADAMCLAW1) reported
from
Bexleyheath, England
@virginmedia hi, my cable service has been down for about two hours. Postcode DA5 1. Is it a general problem pls?
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The Jase 🐶 🎸 🎥
(@jasemonkey) reported
from
Camberwell, England
@simonmhickson @virginmedia They were so awful when I had a problem years ago. I only resolved it by finding out who their head of PR was and contacting them.
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia why does my internet always have some sort of problem?
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia again down!!! What a horrible service #virginmediadown
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Thank you! It’s working atm but It has been very unstable lately.
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Matthew Bultitude
(@MattBultitude) reported
from
Camberwell, England
Waiting > 1 hour and still no help from @virginmedia customer services. No broadband for 24 hours. No useful online support. Appalling customer support. 😡
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia it’s not working again! Would be good if you could respond to my tweets
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Help me
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia , We had a full loss of service for days on end of my whole street… So what do you do about that?
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP
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neil sculley
(@NeilSculley) reported
from
Watford, England
@virginmedia forgotten password in a loop, keeps taking me back to change password screen, having put in a new one. Please help🤞
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Trying to get a late payment charge off me is not solving your problem here. Sure, charge me a late payment fee if you h e to but at minimum credit my account with a free month or something ..?!
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Intermittent .. and for the whole street. I tried repeatedly to engage VM on this and was impossible to contact / get response. Hence I have withheld payment . Service has been so bad I understand that I can cancel contract ..
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Do you want me to post the whole conversation John? It reflects really badly on your customer service… Happy for the world to see how silly your text service is... completely useless, complete waste of time
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cycleoptic
(@cycleoptic) reported
from
Islington, England
@drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Hi, it came back on about 11 for 10 minutes, then at about 12.30 since when it has been stable. This is third outage of several hours in 4 days. Can this be fixed?
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom virgin media customer service DOES NOT EXIST.. all your paths to engage (phone, text, twitter) are all complete wastes of time. Stuck. Trying to engage. Impossible. Another customer forced to leave ..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Susie
(@Susie74734939) reported
@virginmedia Ah didn't know it was possible to check. Thanks for the link It says there is a problem in my area.
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Ashlee Mccarthy
(@ashleemcc) reported
@virginmedia @Matthew_Wright Well I’ve been waiting for help since last year - maybe my name doesn’t fit!
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Dean Thomas
(@magpie1862) reported
@virginmedia Help I need to contact you regarding not renewing my contract. No ones answering the phone and there's no e mail address. When contract ends in March I will cancel all payments. I'm fingers crossed awaiting a response
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Charlotte Rowley
(@C_JRowley) reported
@virginmedia 1 of 3: Thank you for responding. Yesterday they were told their job had been put on the roster 4 times & never completed, Friday 2 of your employees sat in their van for hours, said they would be back Saturday & never arrived.
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S S
(@Sarah97851167) reported
@virginmedia please could I dm you? I’m having issues with internet and can’t get it resolved over the phone
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Bert
(@Official_SBerty) reported
@Danny_McMoomins Worked in a Virgin Media Call Centre, there was a Royal Mail Postman working within the centre, wore the uniform the lot, only Postie in Swansea that never saw the rain or the inside of the mail centre! Even went on strike with the lads when they wanted better working conditions
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THIAGOAT 💪
(@6THIAGOAT6) reported
@virginmedia Yeah, and it says there's no none issues but there clearly is as my internet was fine before last Wednesday
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Neil Od
(@od_neil) reported
@virginmedia They are now saying 2nd march. Why can I not be a priority and they keep referring to the issue as being in the house. It's not indoors and I can't understand why this is not being logged correctly. I feel that 1 of 2 things will occur. No one arrives or not fixed.
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DarkMondo
(@DarkMondo) reported
@virginmedia Your service page says there is no issue but when I call it you guys apparently there’s a issue and won’t be resolved until the 25th meaning the issue would have been going on for 10 days. SHOCKING
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SimAlastair
(@Sim_Alastair) reported
@virginmedia Yes, called via the landline. I've never had a call like this before, and I don't believe it was a coincidence that I have just updated my 'prefered contact method' with VM 30 minutes earlier.