Virgin Media Outage Report in Ripponden, Calderdale, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripponden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripponden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ripponden, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Cleckheaton, Bradford, Oldham, Huddersfield, Halifax, Mirfield, Burnley, Rochdale, Nelson, Liversedge, Brighouse and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ripponden, England
Latest outage, problems and issue reports in Ripponden and nearby locations:
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Raheema Valera
(@RaheemaValera) reported
from
Manchester, England
@virginmedia Thankyou but I will wait for an outcome through resolver. I've spoken to your customer care team numerous times and faced with incompetence each time and tried the chat and had no response.
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
Nearly two weeks without the wifi working keep changing the dates for it to get fixed. Absolute shocking service @virginmedia
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia I've yet again had no broadband for hours now. Please confirm when this problem will be fixed.
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Paul Farndale 🏴🌧
(@paulthebantam) reported
from
Bradford, England
@DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.
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Marzipanpanda
(@marzipanpanda) reported
from
Manchester, England
@virginmedia been having issues with signal on my virgin mobile phone all week, read that it was suposed to have been resolved yesterday but still having intermittent issues this morning. No wonder I am rolling over 10GB of data when I don't get an opportunity to use it 😡
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia So started with talking to someone on online chat who said they can’t help as I have loyalty discount n am best talking to customer care team. So I rang them explained that my contract is running out on a couple of weeks n would like to see my offers n possible upgrade
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CLIC SARGENT Charity Golf Day
(@CancerGolf) reported
from
Rochdale, England
Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔
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James Bairstow
(@Stowy83) reported
from
Bradford, England
@virginmedia Sick of poor customer service
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Kevin
(@kevnsuz) reported
from
Oldham, England
@virginmedia constant broadband issues and tried to phone only to wait for ages then cut off
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
@virginmedia No I'm sorry no where near good enough. I will be complaining about this i am down on a lot of work due to no wifi its unacceptable.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia let down again. same thing every year told different things by different people. Sky here I come
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Lupo#⃣4⃣5⃣
(@Lupoleejackson) reported
from
Oldham, England
@virginmedia Must be one hell of an issue, it’s been going on for two weeks.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia I then mentioned about ur sky sports oomph bundle online at £46 n got told new customers only so no loyalty given n got told this was the same on media providers which again I know is a lie. So basically wanting me to pay an extra £30-40 a month because am not a new customer
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia As to which they couldn’t help me line kept going quite so didn’t know if hung up or on hold. Then all of a sudden I was passed through to someone else who I believe was from ur cancellation team who again said couldn’t help n best been on my current contract.
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Raheema Valera
(@RaheemaValera) reported
from
Manchester, England
@virginmedia Did it on 10/10...nothing showed, called again 17/10 and yes it finally showed online but till this date it still isnt actioned as no new bill has been generated either. Told not to pay and now arrears and bad mark on cred file.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia It’s about tv,broadband and not been treated like a loyal customer everyone spoke to yesterday didn’t want to help n transferred me through to other people without even saying and had to keep explain myself again and again
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DarrenFS 🏳️🌈
(@DazFS) reported
from
Manchester, England
@virginmedia trying to contact you on the app but keeps closing down saying the you’ll reopen at 7am.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tiff💫
(@Tiffanylouiseex) reported
@LeeRecioy @virginmedia It’s so stressful! Especially because i work from home. Having to have time off when they have ‘issues’
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Liam Freeman
(@liamdfreeman) reported
Called up @virginmedia for an hour and 12 minutes to finally get through to someone to cancel our package as we're moving soon. And because we insisted we didn't want to renew and just wanted to cancel, the guy put the phone down on us. Still no canceled contact. Disgraceful.
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Jaymie Thomas 🇺🇦
(@jaymiethomas) reported
@philipbrown @virginmedia Tbf, the actual broadband service has been great. I’m moving at can’t get VM in the new place, which is a shame. They have this neat-in-theory SMS support system, where you can shift your move request away from the phone and the browser, but it doesn’t really work well.
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Kenny's Kids
(@KennysKids) reported
@lukeisabrennan They'll say they're providing a service for their huge audience of Irish people supporting English clubs. If it was Virgin Media doing this I'd get it, but RTE as our license fee funded national broadcaster shouldn't be doing this and should be doing way more in terms of the LOI.
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Liz Little
(@LizTuition) reported
@LordFoxx75 @virginmedia I'm in M14 too. On my @virginmedia account it says they 'hope' to fix it by 11.45pm!
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David Holmes
(@Sherl06303) reported
@virginmedia Tried that - never get through - you really are appalling.
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Aqua
(@R3Phoenix) reported
@virginmedia Doesn’t help
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Tiff💫
(@Tiffanylouiseex) reported
@virginmedia Just to be told no one can help me and I have to pay to get out of my contract even though it’s all your fault? Sick and tired and speaking virgin today. Been contacting yesterday morning. Being told different things and still nothings sorted. Virgin is 💩💩💩💩💩
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Daniel Fynn
(@DanielFynn9) reported
@virginmedia No nothing so I’m left with a poor intermittent service, tried all trouble shooting. Can someone perhaps call me tomorrow?
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Jaymie Thomas 🇺🇦
(@jaymiethomas) reported
@philipbrown @virginmedia With an open choice, I’d go with @Hyperoptic but they seem mainly concentrated around apartment blocks and high-density areas. Biggest outage with VM over 5 years was maybe a couple of hours, and only a few times. Can’t fault the speed, just the online options for a/c mgmt.