Virgin Media Outage Report in Ripponden, Calderdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripponden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripponden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ripponden, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Cleckheaton, Bradford, Halifax, Rochdale, Liversedge, Oldham, Mirfield, Burnley, Huddersfield, Shipley, Brighouse and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Cleckheaton |
Internet | |
| Manchester |
TV | |
| Bradford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ripponden, England
Latest outage, problems and issue reports in Ripponden and nearby locations:
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Xbox E3 Fans 🎮
(@XboxE3Fans) reported
from
Manchester, England
@aravelle @virginmedia Yikes, that sucks :( I know they’re doing a lot of new areas in and around Manchester so I do hope they’re in your area ASAP! :(
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Danyel
(@DanyelWilliam13) reported
from
Oldham, England
@virginmedia On the 25th and then the month after we have the same issue Just not on really
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Sam Tennant
(@Samueltennant) reported
from
Manchester, England
@virginmedia VERY happy customer for eight years, only disconnecting as not available and new address but the last 24hrs have been a nightmare. The offshore call centres simply seem to have no facility to understand something like this which is off script. 1/2
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Shaun
(@shaunbentley) reported
from
Manchester, England
@virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.
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Louise Woodman
(@louise_woodman) reported
from
Oldham, England
@virginmedia we’ve also got no catch up tv etc.. only live tv. Again since Saturday. Tried rebooting but this doesn’t help. No timescale given on the number you gave me and no texts sent to update.
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Louise Woodman
(@louise_woodman) reported
from
Oldham, England
@virginmedia I keep calling and it plays the same message saying you knows there’s a fault and you are trying to fix it. The same message since Saturday morning. It offers texts to update but I’ve had no texts even though I’ve put my number in each time I’ve called.
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Sam Tennant
(@Samueltennant) reported
from
Manchester, England
@virginmedia Hi! Follow-up to my prob yesterday, Housemove has been delayed, VM discon 16/09, I've now asked for 1 final mnth. >1hr on phone with 3x outbound call centres yesterday; still not clear if 1) Service will be Reactivated today & 2) will be for one month, not 12/24. Ta!
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Gail (GiGi) Frampton
(@CarlitosGirl) reported
from
Oldham, England
@virginmedia It's pretty much a long story so would be better to talk. New customer on the pay nothing for 3 months deal. My dad was taken seriously ill and given a month to live. I asked to cancel in cooling off period. Emailed, tried to call. Spoke to Rashid the guy on my doorstep. Nothing.
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Sam Tennant
(@Samueltennant) reported
from
Manchester, England
@virginmedia UK Sales say 1 month extension reconnection impossible, but offshore call centres said yes but this has not happened yet. House moves are stressful. Please help.
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Tim Coulman
(@heytc1964) reported
from
Rochdale, England
@virginmedia I’ve registered my issues via the complaints facility online and will need a call at some point to discuss and resolve them
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Alec Parkin
(@Eurovisioned) reported
from
Manchester, England
Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..
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Gail (GiGi) Frampton
(@CarlitosGirl) reported
from
Oldham, England
@virginmedia I asked Rashid to cancel for me he said he would delay. He didn't. I haven't installed or used and in no state due to a bereavement to sort this out. Even your no reply email service replied to me so I have a date. Don't think I have signed a DD agreement or the contract.
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Gail (GiGi) Frampton
(@CarlitosGirl) reported
from
Manchester, England
@virginmedia No not really, I need a call or a name I can email. I just need a resolution, can't spend time telling a long story to people who don't have the authority to look at the account and resolve it. Can you do that or can you pass me to someone who can. Please.
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Kevin Fallon
(@KevinFa34262602) reported
from
Middleton, England
@virginmedia hands down worst customer service I’ve ever experienced. Will be leaving as soon as our contract ends 😡🤬
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Jenny Whitham
(@Jenny_Whitham) reported
from
Manchester, England
I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia 40 mins waiting speak to someone re cancelling. You offer me £2 as compensation for having no tv for 8 days!!!! Seriously! Absolutely disgusting. A total sham of a company. Disgusting customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SelwynChambers
(@tw0door1) reported
@virginmedia I'm good thanks. Got it working but it is still flaky. Can I get a new box? The signal comes and goes. dodgy connection.
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Sononeo
(@Sononeo) reported
@virginmedia I have VM business, I've already phoned in about my connection being down. Seems like there's a pretty big fault in my area. It's probably the 4th day this week that it's been down. Mon, Tues and Weds it was down. It was up from Thurs to yesterday and today it's down again.
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50s60s70sGAAinuk
(@GAApictures) reported
@virginmedia trying to get some pac codes before the old payg ends next week.i am not registered as these are very old numbers before that came in. i'm trying to text but keeps asking for DOB ? which will not apply to me.and 789 is very busy. help ? mum and dads numbers.thanks.
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Holly Hackney
(@Hackers__H) reported
@virginmedia Unacceptable to keep me on whatsapp chat between 1pm to 5.20pm and still have no resolution. I stated hours ago I want to cancel TV, confirmed by your agent, who 4 hours later tells me they can't do it. I've now been passed back to a bot & you are closed!
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Ry
(@Ry4ncj) reported
@virginmedia Wired seems ok, but it’s WiFi I’m not going to have everything wired? No I haven’t set up a bqm didn’t think it was on the customer to monitor quality of a service provided.
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🇪🇺 David Harman 🇪🇺 No Rules 4 Me
(@david_harman_uk) reported
from
Peterborough, England
@meal_enjoyer @virginmedia And I just received my price increase too 😠 2nd time in 2 months i've lost service.
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Rachael
(@MrsGandT) reported
@virginmedia dear lovely Virgin engineers please, please, please fix our TV service before @MaskedSingerUK tonight as we have one little boy who is so excited to watch it and we currently have no tv at all.
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anna 🍒
(@yyumekaa) reported
@virginmedia fix ur ******* internet bro
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rockin r1ch 🇬🇧
(@rockinr1ch) reported
@virginmedia The TV is not working again. This is probably the fourth time since October. Mrs r1ch is getting mightily pissed off. I switched back to you to save a few off of my sky subscription, but getting a bit fed up with the constant non service disruptions. Sort it out.
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Carlo 🇮🇹
(@meal_enjoyer) reported
@david_harman_uk @virginmedia Yep. Seemed to be all across pboro as I'm in PE4 and I've seen couple others in town and PE7 having the same problem