Virgin Media Outage Report in Ripponden, Calderdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripponden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripponden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ripponden, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Halifax, Oldham, Holmfirth, Bradford, Huddersfield, Burnley, Cleckheaton, Heckmondwike, Sowerby Bridge, Rochdale, Littleborough, Bacup, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Halifax |
Total Blackout | |
| Oldham |
Wi-fi | |
| Halifax |
Internet | |
| Manchester |
Wi-fi | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ripponden, England
Latest outage, problems and issue reports in Ripponden and nearby locations:
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia It appears my broadband and television service have been restored, I hope it remains stable from now on.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginhelp @virginmedia absolutely ridiculous 3 weeks no service waited an hour to get through because I’m at work cannot arrange an engineer .. NO TEST REQUIRED IT IS NOT ABSOLUTELY NOT WORKING I HAVE HAD NO BROADBAND FOR NEARLY 3!weeks!!!! Disgusting
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Nixon
(@Ryan_Nixon11) reported
from
Manchester, England
@virginmedia I have been waiting on an email to come through from you to confirm a payment but have yet to receive it can you help
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
I've had an unstable to non-working @virginmedia broadband connection in Manchester for about 18 hours. Whilst they are aware of the issue and trying to resolve it, it is untenable that in the era of working from home, a major infrastructure requirement will be down for 24 hours.
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OldhamSte RL
(@OldhamSte) reported
from
Oldham, England
@virginmedia Rang said senior tech will ring me back within 48hrs - this ain't getting resolved here is it! I'll speak to my Ombudsman as you've failed me from beginning with false info, billing service and connection speeds
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geoff george
(@ggfeb62) reported
from
Oldham, England
@BalvinderTV @virginmedia Wait for the price hike ..... Coming soon. I hope you get them to reduce your payment for no service ☹😖😤 Good luck👍🏾
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OldhamSte RL
(@OldhamSte) reported
from
Oldham, England
@virginmedia @AzzopardiEmma Your always sorry, your service, promises and what you State top service is shocking - you should be shut down! I'm angry
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Chris Jay
(@CJay69) reported
from
Brighouse, England
@virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice
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zack jones
(@zackwynj) reported
from
Mirfield, England
why’s my wifi still **** @virginmedia
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
Dear @virginmedia, I've since Sunday registered at least 10 events of the loss of my broadband service, only Wednesday was problem free because I was not at home. Your portal provides an ETA to resolution only for the service to fail again. What is the problem in Manchester?
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia trouble with internet every other day now for weeks.. unable to work from home boss not happy PLEASE HELP
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia @virginhelp my broadband was down for several days went online (at work) and arranged an engineer visit.. it’s back on how to cancel CANNOT connect via login doesn’t recognise me or my memorable question please advise how to cancel 👍
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DC
(@Coultas) reported
from
Manchester, England
@virginmedia I complained about my data signal on my phone dropping out every couple of minutes over a week ago, it’s still no better and I’ve received no update. Please can you help me with this?
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Victoria Louise
(@Victori54706021) reported
from
Meltham, England
@virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia The estimated resolution time according to the Service Status page is 21:05 today. Meanwhile, I have to run a support and test network on mobile phone tethering.
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.
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johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia your customer service staff are a joke. Constantly, lie cut you off and never resolve your issue. Get rid & start again.
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
This situation with the unstable and unreliable @virginmedia broadband service is unacceptable and untenable, my work and business depends on this service and I am unaware of any 'Act of God' scenario that has informed this situation, at least you have not bothered to contact me.
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia The issue is this has been a daily problem, your customer wants this fixed, it's like taking your car to the mechanic everyday to fix whatever is wrong with it, it begs the question, what is the problem in Manchester that the engineer has had to return daily to fix, since Sunday?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Pearce
(@patrickkpearce) reported
@virginmedia I have texted that number, so would appreciate if you could at least ask the appropriate team to look out for a text ending in 294 sent at 09:40 today? Given that Vic said he spent 2 days on hold, added to my bros 4+ with no answer either, I would appreciate a priority service.
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Tech N food
(@PeterHarar) reported
@virginmedia Why should I be in contract as it’s virginmedia fault I demand Amy full refund and disconnection of my service without any penalty..
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Pete Littlewood
(@prlittlewood) reported
@virginmedia 2/2 It is also pretty irritating that you refuse to tell your customers what the actual problems were!!!
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Karen Slatrt
(@Kaazza14) reported
@virginmedia This was escalated & technician came yesterday, spoke to their manager as contractors need to come back & properly repair fibre cable - promised today/ tomorrow- are they definitely coming as no updates ? 1st reported 12th Dec!!! Only been with you since Oct - service terrible
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Tech N food
(@PeterHarar) reported
@virginmedia Virgin media staff says there is nothing wrong these are the people sitting behind the screen , I guess engineer is stupid who did all the checks and confirmed there is problem with line and may take up to 5 weeks to to put new line
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Pete Littlewood
(@prlittlewood) reported
@virginmedia It's a joke - it was off last night - no idea what time it came back, then it's gone again. It's a shame there's no real competition for Virgin because you might actually up your game a bit and deal with whatever issues cause these random outages. 1/2
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Karen Slatrt
(@Kaazza14) reported
@virginmedia The online agent said she’d arrange for manager to call us back but we couldn’t wait 72 hours as that would have left us with absolutely no service over Xmas & we have family coming to stay. The engineer who came yesterday said he’d escalated with his manager.
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fReDurICh fONtaInE
(@fReDurIChFOnTaI) reported
@virginmedia Responded telling me to contact the faults team that I told them I had already spoken to and done the tests with 3 times, and ignored every other part of my complaint about promises broken and the service I received, I was fobbed off on the phone earlier as well
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Wayne
(@waynec40) reported
@virginmedia @bryanadams Just a shame Virgin Customer Services don’t take a note of that quote!! 😡
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Dr Fiona Christie
(@FCChristie) reported
@thetrainline Thanks. Just completed. Put new email address. Old one not working due to virginmedia