Virgin Media Outage Report in Ripponden, Calderdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripponden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripponden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ripponden, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Burnley, Halifax, Bradford, Brighouse, Rochdale, Oldham, Huddersfield, Cleckheaton, Liversedge, Sowerby Bridge, Nelson, Mirfield and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Burnley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ripponden, England
Latest outage, problems and issue reports in Ripponden and nearby locations:
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia good morning can someone from resolution team reactivate my service and wipe clear the balance on my account as I was mis sold the broadband in the first place which you haven't apologised for but will give a chance to u goodwill gesture clear account start afresh
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Given up getting through but im gonna be ringing customer services in the morning demanding compensation
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Currently been on hold nearly half hour, I seem to be connected again now but bit late the rugby league game I was streaming has finished now I couldn't watch it as I wanted to keep the 1gb of phone data to last the weekend, its typical this this is twice lately ive raised issues
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Rich Kershaw
(@richk13) reported
from
Brighouse, England
@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
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Shez 🐾 Ⓥ
(@SheridanAlcock) reported
from
Manchester, England
Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
@virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Sean Doyle
(@SeanDoyle2) reported
from
Manchester, England
@virginmedia your customer service is appalling. You’ll be losing this customer.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@LizBish94 @virginmedia @EE I'd take lower speeds for better customer service. 👍
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
WiFi down again in the Middleton area for @virginmedia!!! Bloody ridiculous pay over £50 pm for a few channels and supposedly decent WiFi but never bloody works, eating up all my phone data atm 😏
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!
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RACH / ♡ 🐝
(@rach_griff) reported
from
Middleton, England
Day 4 of Netflix not working on @virginmedia !!!
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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୨♡୧ mirren
(@mmcintyrex) reported
@virginmedia the WORST network provider, the internet is down nearly EVERYDAY throughout the day and continues cutting out. SICK of it, moving provider!!!
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Yellowman71
(@Yellowman71) reported
@virginmedia Yes apparently intermittent signal issues in our area but it’s happening way too often. For the amount I pay you would think I get a stable service. Reminds me of dial up 🥺😤
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willkgw
(@willkgw2) reported
@virginmedia look after your customers. PM install changed to AM booked weeks ago. Couldn’t get PM off work so tried to cancel, over 4 hours on a web chat to be told ring a number. Eventually spoke to someone who transferred me from the number Virgin gave me then they cut me off
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Gooner82
(@Gooner1682) reported
@virginmedia I moved a week ago and my Internet is still not working. Got hung up by customer service. Cannot chat or speak to anyone on the phone. Worst customer service ever.
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Alan Astbury
(@AlanRenza) reported
@virginmedia We've done a wi-fi test via the virgin connect app and it clocked at 8Mbps in one of our rooms, it said we could apply for a free wifi Pod (as we have Volt) and when we clicked on 'Activate WiFi Max', it tried to set us up on another contract. Please help!
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Peter Connelly
(@pconnelly1971) reported
@virginmedia wi fi constantly cutting out in TS18 stockton for about 3 days now. What is the problem?
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miss.xrp
(@Anapopsss) reported
@virginmedia Your customer service is shocking!!! Non-existent and you keep ignoring customers’ enquiries and concerns 😡
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Dave Hills
(@Green_Ninja1977) reported
@virginmedia congratulations virgin media, for the worst customer service I have ever experienced, so far over 2 hours wasted on a phone and now can’t get an engineer until Wednesday apparently.. no email confirmation, and no internet after moving house!! Well done
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charlie
(@crb8934) reported
@virginmedia Still the same John, clear issue here pal
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Dianne Marchant
(@Di4nn3) reported
@virginmedia you are a joke. TV still not working. 2 days now. You claim outage in the area is to blame, after it happened on same day planned works to improve service took place?? Typical rubbish service. Told might be fixed by 21st!! PATHETIC & UNACCEPTABLE