Virgin Media Outage Report in Langdon Hills, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Langdon Hills, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Langdon Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Langdon Hills, Essex, England
The most recent Virgin Media outage reports came from the following cities: Romford, London, Upminster, Dagenham, Rochester, Erith, Coldblow, Gillingham, Gravesend, Dartford, Southend-on-Sea, Grays, Canvey Island, Basildon and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Langdon Hills, England
Latest outage, problems and issue reports in Langdon Hills and nearby locations:
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Football 4 All
(@WUFC2005) reported
from
Southend-on-Sea, England
@virginmedia nothing but issues. 2G & 5G always stops working. Updates happens when ever it feels like. And every time I contact Virgin, it's like talking to a 6 year old.
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia has gone down, no internet and only a few obscure tv channels.... that I’m watching, so I can keep watching telly 😳
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia why oh why do you keep sending me paper bills AND charging me for them, I have never asked for a paper bill and have phone to cancel them twice 😡🤬 and this morning what do I get 😡😡😡
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia I’ve going through this process since 20th March! I’m unable to talk on the phone easily due to a brain injury. I’m still waiting for a response from the resolution team!!
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring
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Karl Holden
(@karl_holden) reported
from
Gravesend, England
@virginmedia the service is deteriorating. Time to review your performance and reveal the source of your problems before your customer base starts to become even more disenchanted.
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now
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Kuda Madzikanda
(@KudaLudaLegend1) reported
from
Gravesend, England
Seriously getting towards 24hr broadband outage..Can someone tell me if I can cancel my contract as technically @virginmedia have not met their contractual obligation🤔
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Lawrence Gardiner ➡️
(@LawroGardiner) reported
from
Basildon, England
@Dianemiddleto @tankhead666 @virginmedia Thanks. I got the text hours after talking to Virgin Media on the phone to activate my hub after a house move. Never had it before. Something not right in their call centres.
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really
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Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@virginmedia My picture better be ok for tomorrow night, been awful all week on the bt sport channel!!!
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
Just been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!
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Marc Corn
(@marcsnappy) reported
from
Basildon, England
@Shadow_Official @virginmedia This issue I found happened more on wifi, I had to put in a secondary switch and run everything via Ethernet.
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@vmbusinesshelp @virginmedia another day and still no business phone lines now into day six, figures are down and angry emails from existing customer as they can't get through on the phone. Looking forward to getting the standard "sorry to hear" tweet which leads to nothing.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped
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Debz Glover😜
(@DebzGlover) reported
from
Basildon, England
@virginmedia Hi, no service issues in my area according to your website
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mem 🤓
(@Memdozer) reported
@virginmedia I have but it wasn’t the easiest of processes. The fact you have responded after 22 hours reflects really poorly on Virgin Media’s customer service
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Ingo
(@ibrocksom) reported
@virginmedia Oh Dear Area 22 down again, don’t rush to reply just get it sorted
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Ralph Brookfield 💙
(@BeeRalph) reported
@virginmedia Hi! What would really help would be an easy-to-find service request page that wasn’t guarded by a host of obvious FAQ suggestions and automated chat bots. My router overheated and is not working properly. Please send me a link which is supervised by actual humans. TIA
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Christian Cawley 🌻
(@ChristianCawley) reported
@virginmedia why is your service status page not working? I have no broadband and I'd like to know if it's local to me or a wider problem. Given how much the monthly bill is, the least you could do is operate a working status page.
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Joe Johnson
(@joe__johnson__) reported
@virginmedia Their suggested solution was using a pod (WiFi extender I guess) which apparently I’ll receive tomorrow. The problem is, I don’t have time to try these fixes, I need a service that works faultlessly now. I’ve already wasted hours on the phone to you…
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Cat🔰
(@cafrindorrell) reported
@virginmedia hello there for the second time in 2 days our landline has gone down. I spoke 2 one of your agents who was very rude, we need the phoneline as my elderly husband is recovering from surgery. Pls can u give us an estimated time of fix.
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LanaQuigs1888
(@quigs1888) reported
@virginmedia And I never said anyone automatically renewed my contact - read my tweet again. Seems it’s terrible customer service across all virgin platforms. #choosesky
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@virginmedia service status checker ……… nope, That’s not working either
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Chris Blood
(@RischDesigns) reported
@virginmedia Dial tone and they are connected through a wall socket. The phone cut out mid-call earlier today
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Lisa H 💙
(@LGKMHarris) reported
Hey #virginmedia can you stop harrasing my elderly patents?? Four unsolicited phone calls today. They DO NOT have an account with you! Poor, very, very poor.