Virgin Media Outage Report in Laindon, Essex, England
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The latest reports from users having issues in Laindon come from postal codes SS15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Laindon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Laindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Laindon, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, South Benfleet, Basildon, Southend-on-Sea, Dagenham, Dartford, Gravesend, Romford, Upminster, Laindon, Chelmsford, Brentwood, Erith, Grays and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Laindon, England
Latest outage, problems and issue reports in Laindon and nearby locations:
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Bobby Harding
(@bobby_harding_) reported
from
London, England
@virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.
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Mark North
(@MarkNorth78) reported
from
Romford, England
@virginmedia I have requested my full account information to be sent to me under the freedom of information act, so that I can raise a formal complaint, earlier today. Was told it will be emailed to me immediately... Still nothing in my inbox. I'll probably have to call a 5th time.
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
After contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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S H A N
(@shannonispeng) reported
from
Southend-on-Sea, England
@virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia my landline has had a fault for over 24hrs. Have rung 151 from mobile but being visually impaired can't follow links, help pls
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia 2/2 when I've rang them with a toy TV problem,s
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Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please
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Valet@Shoe-Doc
(@ValetShoeDoc) reported
from
Romford, England
@virginmedia Virgin Boardband why for the last 3 THURSDAY in a row that there is a Boardband outage in the RM26QD area. We work in a society where companies allow working from home. Called Customer Service who was just reading a script and repeating himself. Sort it out Virgin
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Bobby Harding
(@bobby_harding_) reported
from
London, England
I have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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Galina
(@mylovelybubbly) reported
from
Sutton at Hone, England
@virginmedia on hold now 30min to cancel virgin account. No wonder I wan to leave you make customers pay almost £100 for service which not good. Then u keep customer on hold for over 30min. Amazing service 😂 not recommending to anyone virgin save the money and stress!
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alex stott
(@stussy_stott) reported
@virginmedia ongoing issues with broadband/ WiFi one said of house, technical line automated and then cuts you off. Any chance of speaking to an actual person??
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Ady Clare
(@ady_clare) reported
@virginmedia I keep having to phone 150 so Virginmedia can send a signal to restart the router.
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Steve Head
(@NuttySaidWhat) reported
@virginmedia 72 hours and still no contact from Virgin Media manager to resolve my WiFi issue as was promised. Very poor. #virginmedia
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Malcolm
(@Malcolm_Smith) reported
@virginmedia I've just rebooted again today as we lost broadband. Is there something causing these repeated problems?
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Justin Bass
(@bassjustin) reported
@virginmedia Tried again today. Holding for a while then line goes dead saying "The other person has cleared". Please now be on notice that I will be initiating a direct debit indemnity claim for non service, non contact and no resolution
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J./Sheidheda🇯🇲
(@JH_747_) reported
@virginmedia I wasnt asking for advice to be honest, I was showing the poor service I am receiving. I have contacted your team and my issue has still not been resolved.
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Emma
(@Emma07128312) reported
@virginmedia how do I make a complaint because your call centre keeps me on hold for a hour then cuts me off and then when I ring back it takes another hour to which I'm told a manager will call me back...that was on sunday, still no phone call?!?!
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mather
(@mather29) reported
@virginmedia It is. Area is Burgess hill. Please can you confirm a fix time, I am very worried I’m going to lose my job as I am shielding but cannot work from home because of this
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PrincipeEmi
(@principe_emi) reported
@virginmedia I m not gonna spend money again to call you ... and your answers says a lot@about the@level of customer service you offer
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Rob
(@Hammie_14) reported
@virginmedia There are ongoing problems with speed with the internet in area 14. 600Mbps package & I'm seeing 41Mbps down & 2Mbps up (normally 550Mbps down & 41Mbps up). Router is in Modem mode & has been reset to factory setting. Text service cut be off after 7 hours of wait!