Virgin Media Outage Report in Kearsley, Borough of Bolton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kearsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kearsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kearsley, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Oldham, Bury, Rossendale District, Wigan, Sale, Bolton, Stockport, Cheadle, Rochdale, Ashton-under-Lyne and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
||
| Manchester |
Internet | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kearsley, England
Latest outage, problems and issue reports in Kearsley and nearby locations:
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David Brice
(@globalholidays) reported
from
Cheadle Hulme, England
@virginmedia. Terrible service in my area of sk7. Service goes down every afternoon. Your customer service people don't understand what's going on. #shambles #notgoodenough #getitsorted
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I spoke to a helpful engineer from @virginmedia on Wednesday afternoon. Got a text confirming a visit on Thursday 12-4pm, then #virginmediafail no one turned up. No improvement of service. #virginmedia.
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Neil Halliday
(@NeilHalliday9) reported
from
Salford, England
Oi @virginmedia why ******** does my box just record anything it ******* wants.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia are ther problems in east Manchester had no internet since yesterday please advise
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Andy Mack
(@AndyMackguitar) reported
from
Standish, England
Help @virginmedia Wn6 Standish internet down to 1.53 mbps #keyworker working from home
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mary whitfield
(@MaryMares81) reported
from
Salford, England
@virginmedia Hi Richard, the problem we are having is that the internet is, for want of a better word, dogshit. Speed is the issue Richard, slowwww speed 😔
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Jon Ritchie
(@JonRitchie2310) reported
from
Salford, England
@virginmedia would love to actually get through to someone at Virgin and explain to me how my bill has increased each month since Feb when I have had the same package and no extras! Cut off on the phone and then ignored online three times). Unhappy customer!
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@Virgin @virginmedia IS IT POSSIBLE SOMEBODY CAN HELP ME. I DONT WANT A FREE TV, JUST MY OWN MONEY BACK! THE CREDIT BALANCE LEFT ON MY ACCOUNT, SERVICES SWITCHED OFF 16th FEB. 111 DAYS ALMOST 4mths! I AM A 73yr OLD VUNERABLE PENSIONER,SICK OF RINGING TO BE TOLD LIES AND FOBBED OFF!
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Want to downgrade my package. Your online service does not work or wait an hour on the phone. I'll just cancel my direct debit..They'll ring me then. Off to BT
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SafTheOne
(@SafwanMullaaa) reported
from
Bolton, England
Thought my @virginmedia Internet went down again since I was scrolling on Instagram dark mode and thought nothing was loading! Then I remembered its the Blackout thing #Instagram
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia Hi @virginmedia it’s happened a little earlier today. Broadband Outage at 14:11!
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
A friendly engineer from @virginmedia unexpectedly came round today. - looked at bbband issue, ran some tests, waited for said time of normal bband crash. Nothing happened. Leaves, 15 mins later - outage occurs! Ring him, tells me spoken to network people and is following up.
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia I want to downgrade. Lowest TV package (no BT Sport) 50MB broadband Weekend calls How much pm would this be. Currently on Full house and I've been told it's going to £85 pm. This is far too much. Need to get costs down.
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia and here we go again - a myriad of coloured lights whilst the hub / broadband falls over again - but there are no issues... #rubbish
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Nikki D'Eath
(@N1kk1wWilliams) reported
from
Ashton-under-Lyne, England
@virginmedia Waited from 15.41 to get thru via live chat.. now wondering if it’s a coincidence that I got cut off just before 5pm without a resolution.. Kumar finished at 5 I assume 😡
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Yvonne M Campbell
(@ymca010) reported
from
Oldham, England
@virginmedia why’s it taken since 10 on hold between calls and still no answer. Service tests and outages all ok. Smart TV works but WiFi on 4 devices not working. Turned it on and off all day and lasts 10 mins. Really doesn’t help working on smart phone which can’t see!!
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia numerous broadband issues, been on to your tech team now for the 3rd time this morning - apalling service and now being told to wait 2 days for a fix 🤬
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@fslconsult @virginmedia Hope it doesn’t become a daily problem like mine has.
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@ChrisHigsonBWFC @virginmedia We’re in the same boat. Very poor service!
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@Virgin @virginmedia RUNG FOR THE UMPTEENTH TIME FRI 29th MAY. TOLD FOR THE UMTEENTH TIME A CHEQUE BEEN REQUESTED. PROMISED A CALL BACK TODAY FRI 12th TO SEE IF CHEQUE HAS ARRIVED. NO CHEQUE RECEIVED AND NO PROMISED CALL BACK, ACTUALLY KNEW THAT NEITHER WOULD HAPPEN, WHAT A WAY TO TREAT A 73yr OLD!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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V0x_Populi
(@MalevolentP) reported
@virginmedia oh and to add fuel to the fire youve sent engineers to my house multiple times to avail thus costing your more money than it would probably cost to just sort out the issue i know many others are also experiencing
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Wealth Squad Tom
(@FlipLifeT) reported
@virginmedia @ukparky You seem to be having issues with everything atm. I’ve had no internet for 3 days.
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Colin J Lewis
(@colinjlewis78) reported
@virginmedia You do know that your website has been utter rubbish for months now. The link sent in the text does not work and the more details doesn't work either. People are still working from home and you see it as appropriate to mess around with our Internet
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Peter Ready
(@PeterReady) reported
@virginmedia Are you having email server issues? All my emails are missing from 2017 until now.
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Kathy Miller
(@KathyMi25429227) reported
@virginmedia It's an access issue to my virgin media... I was wanting to upgrade! I want to talk to a person... no more texting from me. Your manager ought to be able to arrange to call me or area manager..it's called using a telephone
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Konstantinos Veves
(@k_veves) reported
@virginmedia The urgency of your works cannot interfere with my ability to work. You do not know, and there is no reason for you to know, what I do and how important it is or not. Since I am relying exclusively on your services to do my job, interrupt my job, and I will sue for damages.
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Mr D
(@OrganicZombie) reported
@virginmedia You miss my point, it’s all very well having super fast broadband but if the service is inconsistent/unreliable then it’s not much use Same issue continues today and the ‘fix’ date has just bumped up to end of today
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🇬🇧 The Weekly Gripe 🇬🇧
(@WeeklyGripe) reported
@AleCrew Exactly, although their behaviour as a company is the greater concern. Hang on, must be time for my daily with @virginmedia who are currently currently in the running for worst customer service ever awards.
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debra
(@d07677963) reported
@virginmedia getting fed up now, for the past couple of weeks my TV or internet have been down quite a few times. We pay for a service that were not getting!!!
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Rebecca Diver
(@beckydiverr) reported
@virginmedia terrible customer service been on the phone 1 hour spoke to 6 different people and still no help. 1.05 hours in a you decide to hang up