Virgin Media Outage Report in Kearsley, Borough of Bolton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kearsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kearsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Kearsley, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Rossendale District, Manchester, Stockport, Oldham, Wigan, Salford, Rochdale, Bury, Warrington, Sale, Chorley and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Wi-fi | |
| Rossendale District |
Internet | |
| Manchester |
TV | |
| Stockport |
Phone | |
| Oldham |
Internet | |
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kearsley, England
Latest outage, problems and issue reports in Kearsley and nearby locations:
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Brian Cooper
(@TheOmnisis) reported
from
Sale, England
@gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.
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Lisa Tideswell
(@lisaTideswell1) reported
from
Stockport, England
@VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away
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Martyn The Driver
(@martyn_driver) reported
from
Rochdale, England
@virginmedia after 23 year and 20 months of being a cable customer in various names I have just cancelled my subscription. You are offering new customers some very good deals yet I am not allowed them. I know your broadband is quicker but I don't need it.
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia is there a way to just cancel my sports bundle as all the sport has stopped but i’m still paying a lot for BT and Sky sports
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TCTOM
(@connell2509) reported
from
Stockport, England
@JustRacingMag @virginmedia Am having the same issues and have been for over a week! @virginmedia 😡😡😡😡 @skytv #help
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Jemma
(@jemmadm) reported
from
Salford, England
When @virginmedia cancel your internet install for 3 weeks but offer £5 compensation 🙃 Roll on the @OmbudServices complaint
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philip hall
(@philhallmcfc) reported
from
Urmston, England
@virginmedia I’ve been in hold for 58 minutes and had to give up, the website keeps going down as well
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia My upload speed is up and down, line not stable, come on VM. Sort it out.
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Lee Bartram
(@Lbartram) reported
from
Ashton-under-Lyne, England
@peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin
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reconsidered Retro
(@rRetro87) reported
from
Manchester, England
@MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Is there an issue with Virgin TV. Got V53 error. Looked at problems in our Area (Wigan) no issues..
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Greg
(@greg__gin) reported
from
Stockport, England
@virginmedia Done that already and nothing back. Terrible service.
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Scott
(@ST_1982) reported
from
Stockport, England
@SockCouncil @virginmedia Cancel it. They are giving you all channels for nowt anyway.
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Kate
(@KateBoarman) reported
from
Warrington, England
@virginmedia I understand that, I told him I did not want to confirm details and would call in my own time, He was then very rude got angry and abrupt! It actually sounded like a scam. I am interested to know if it was virgin media agent as he needs more training!
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Ruth Edwards
(@roodle_pipski) reported
from
Cheadle Hulme, England
@virginmedia thousands of health and social care support workers are trying to do our jobs from home. Many, like me, are your customers. We’re relying on you, to help us help the people relying on us. Can I suggest that like the supermarkets, you find a way to support us better.
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Tony Collier BEM
(@ethansgrumps) reported
from
Sale, England
@virginmedia @MichaelDiPaola I also want to pause my sports package whilst we have no live sports. Hung on the phone for 30 mins on Saturday before giving up. Appalling service
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia broadband is completely down!!!
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia so I upgraded to 200mb yesterday and today I can’t get a service at all!! £42 well spent NOT!!!!!!!
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Sam McCartney
(@SamMcCartney) reported
from
Rawtenstall, England
@Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Furness
(@Hill_Runner) reported
@virginmedia hey, please can you tell me in the public domain why you think it’s ok to charge existing customers double the cost of new customers? I’ve been a loyal customer for about 20 years and just because I haven’t looked for a better deal you’ve chosen to rip me off??
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Simon
(@AncientKeeper) reported
@virginmedia @virginhelp I'm very disappointed to be losing CNN from my Virgin package. @virginhelp say you can help.
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Nicu
(@nicuteo) reported
@virginmedia Two engineer visits later, and multiple calls, but Virgin Business broadband connection still drops packets like a sieve. I would advise anyone who works remotely to steer clear of your business broadband, as a bad joke. Useless customer service, and engineers.
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Mícháel
(@_Official_M) reported
@virginmedia It cuts out every 20-30 minutes for no reason. Every day around 2-3pm it will almost certainly cut out for half an hour. I can’t even get through one simple game of Warzone smh
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Brian Elliott
(@mamilmusings) reported
@virginmedia Just called and it was no help at all. Need to speak to a human being
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RD
(@RD15118) reported
@virginmedia Told to pay £7pm extra to get HD pack for sports which i wasn’t made aware of which I have since done to avoid hassle/making complaint which I chose to accept and move on and now being told to pay extra £5pm for kids channels. At outset I asked for HD movie and sport only.
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Brian Elliott
(@mamilmusings) reported
@virginmedia The website says there are no issues but that is palpably false as I’m using my own data/4G not WiFi.
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Sara Carnduff
(@SaraCarnduff) reported
@Ofcom @virginmedia Thank you. Just waiting to get feedback on what @virginmedia did today. One thing they did do was switch off their answerphone service, an essential for call vetting for vulnerable customers 🤷
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Simon Dodge
(@TheSimonDodge) reported
@nlmo3954 @virginmedia Sounds like we are having a similar issue. Power light and internet arrows both taking turns flashing green. Done reset and checked cables. Apparently no issues locally. 🤨
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nlmo3954
(@nlmo3954) reported
@virginmedia It is a loot of customers having this problem