Virgin Media Outage Report in Chobham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chobham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chobham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chobham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Southall, Aldershot, Hounslow, Leatherhead, Hayes, Egham, Twickenham, Camberley, Slough, Addlestone, Godalming, Bracknell, Guildford and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Chobham, England
Latest outage, problems and issue reports in Chobham and nearby locations:
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
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Sindy Grewal
(@sinders25) reported
from
Esher, England
@virginmedia green screen on my tv last night saying there were issues with the DVR & 3 hours to fix. Any idea when this will be resolved? I can send postcode details by DM if you can allow access.
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia 2 days of calling and terrible service still no resolve of the issue Even your response on social media is slow. After another week of waiting a technician has turned up today to report the fault hasn’t even been logged let alone resolved. How are you going to help? #badservice
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XAVIER FERNANDES
(@XAVIER2009KY) reported
from
Hounslow, England
@virginmedia seems virgin forgot about customers. I been waiting 2 months to settle my internet service . I even paid early statement fees. Not fair to charge such fees in current pandemic times.
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good
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Jonathan Norman
(@jonathansnorman) reported
from
Farnborough, England
@virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Betts
(@ekbetts) reported
@virginmedia Thank you. I will be raising a formal complaint. All we want to know at the moment is when her service will be returned. 5 days with no internet and your shoddy customer service is absolutely disgraceful.
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Sanchooo
(@Sanchodinh0) reported
@virginmedia It doesn’t say a fix date but when I called VM, I was told the 18th and today I was told the 26th. It’s just unacceptable
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Gordon Marr
(@GordonMarr15) reported
@virginmedia I want the person calling to give me their name, position with the company, communication details & are they authorised to deal with your problem. Why can’t it be done in a zoom call?
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lette ଓ ･ﾟ｡
(@skeletonflwrs) reported
@virginmedia wifi has been down for a good couple of hours now and i’m struggling to get through to the help. whenever i called i’m told there are widespread issues that’s causing total loss of connection– was just wondering if this could be the case? online broadband check says
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Joy Bennett
(@joycbennett) reported
@virginmedia The copper phone lines have always carry power with them and have always worked so that in any emergency. Do you know you can use your phone. This new policy is outrageous and he’s leaving people at risk. I would go as far as to say it is dangerous.
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Sanchooo
(@Sanchodinh0) reported
@virginmedia That there are still some issues that engineers are working on
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David Jones
(@davidjo98267193) reported
@virginmedia I don't know, I have never tried to use the red button on any other channel .
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Maryam Khan
(@MarKhan22) reported
@virginmedia Called ur phone customer service not help
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lette ଓ ･ﾟ｡
(@skeletonflwrs) reported
@virginmedia there are no immediate issues in the area, therefore i’m not sure if this is an issue specific to my broadband. my flatmate and i have so much work to do so this is becoming very inconvenient.
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adam
(@morland_adam) reported
@virginmedia After 3 hours on chat and 40 mins on a phone call we have finally sorted it but I expect something will go wrong some of the worst customer service I've experience