Virgin Media Outage Report in Chobham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chobham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chobham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Chobham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Hounslow, Fleet, Slough, Aldershot, Camberley, Southall, Guildford, Twickenham, Feltham, Godalming, Bracknell, Walton-on-Thames, Wokingham and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chobham, England
Latest outage, problems and issue reports in Chobham and nearby locations:
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𝓓 𝓪 𝓶 𝓲 𝓮 𝓷
(@DamienPSmith) reported
from
Bracknell, England
@virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Flo
(@Flozephine) reported
from
Bracknell, England
@virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?
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Snatch
(@U2Gorilla) reported
from
Southall, England
Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄
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Snatch
(@U2Gorilla) reported
from
Southall, England
Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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Alex Bennell
(@ABennell4709) reported
from
Twyford, England
@virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia And there you have the extent of VM customer care folks!
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.
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☁️ Chris Reddington
(@reddobowen) reported
from
Winnersh, England
@virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝒮𝒾𝑒𝓃𝓃𝒶 𝐸𝓁𝒾𝓏𝒶
(@siennauk1) reported
@dannytt93 @virginmedia Literally! My work is down too
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A nice cuppa tea
(@CuppaNiceTea) reported
@virginmedia I have just tweeted @Ofcom. The service or lack of service you provide is shocking.
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Ife Lawal
(@ifeoluwani_) reported
@choppersmiffy @btsportfootball @virginmedia Same with me mate! Probably a BT problem
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MrMagoo
(@MrMagooooooooo) reported
@VirginMediaIE @virginmedia Oh go away Virgin. You're a disgrace. Disgusting shocking unacceptable customer service. Just cancelled 2 mobiles and my home broadband and TV. I'll NEVER go back to Virgin.
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A nice cuppa tea
(@CuppaNiceTea) reported
@Ofcom please look at @virginmedia to see all the complaints. It is shocking. Take money, no service, total lack of customer service cos they dont answer phones. Please help all of us struggling with their awful service.
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Leanne Ní Chinnéide
(@maumcamp1) reported
@virginmedia when I check your broadband service for my area NW10 it’s shows no issue but I can assure you that’s not the case . For the last 48 hours freezing and intermittent service is provide . Can you please advise further .....
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Miles Richardson
(@milesrichardson) reported
@virginmedia Long time customer with service at two addresses. I need to cancel service at once of them but am out of country and cannot call. Please contact me with an email where I can send case details for cancellation. It is wrong to require phone call to cancel service.
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Aphideous
(@aphideous) reported
@virginmedia When I ended my contract with you last month, I was told I would get a cheque in the post for the amount I was in credit. This has not arrived. Can you help?
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Kavv
(@KavvMan) reported
Why ******** did I bother upgrading my Internet with Virgin seriously someone help me cancel this trash @virginmedia
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Alyson Williams
(@AlysonDWilliams) reported
@virginmedia how do I reschedule an appointment? The website just puts me into a ‘sign in’ loop (even though I’m already signed in) and so I can’t do it online