Virgin Media Outage Report in Chobham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chobham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chobham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Chobham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Guildford, Fleet, Aldershot, Feltham, Hounslow, Slough, Crowthorne, Walton-on-Thames, Southall, Bracknell, Twickenham, Camberley, Windsor and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Chobham, England
Latest outage, problems and issue reports in Chobham and nearby locations:
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Ian May
(@Eyebee) reported
from
Hounslow, England
@virginmedia This hasn’t cured the issue of sudden connection drops from all devices using Wi-Fi
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.
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William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
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𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@SunilMistry32 @virginmedia I tried that. Turns out you can’t even cancel. Cancelling DD might be the only option
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Ian May
(@Eyebee) reported
from
Hounslow, England
@virginmedia 1. I already have this app. 2. It didn’t work with hub 4 3. The problem is NOT Wi-Fi dead spots as the Wi-Fi will drop when I’m only a couple of feet away from the router.
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
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Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia Of course no change.. nothing has been done..? How can I speak to someone, anyone at Virgin media? I can’t even cancel my contract on line.
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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Wendy Earle
(@wearliegig) reported
from
Guildford, England
@virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.
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Robert Hallam
(@Robertfhallam) reported
from
Spelthorne District, England
@virginmedia awful awful service. 1hr 8 minutes to be put through to retentions to be offered a more expensive deal!! Appalling
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S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
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Ian May
(@Eyebee) reported
from
Hounslow, England
@virginmedia Ethernet is fine. It’s when I contact my tablets and phones that it continually drops out. Hub3, whilst having poor range, had a solid connection.
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S
(@MSROPER10) reported
from
London, England
@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
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Dan
(@danpowelldjp) reported
from
Esher, England
@virginmedia thanks, has been 3 hours now and no fix - just going round in an endless loop.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Lake
(@Matthew_Lake182) reported
@virginmedia To Clarify, latest speed test is 11.1 Mbps download and 0.04 Mbps upload. It should be over 1000 Download and 50.0 upload. It's just just slow, nothing works. Nothing loads properly. Totally unusable.
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Gary Seal
(@seal_01) reported
@virginmedia Not as bad today has dropped a few time but for 2 minutes a time. Have rest everything incase. The app not showing me any service info to see if worknos being carried out
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Shorty
(@enjooooythegame) reported
@virginmedia @BBCWatchdog there comes a time when virgin have to be accountable for their terrible broadband service - prices go up and up and we lose service everyday - note to self find another supplier such a shame after being with virgin for over 20 years
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Adam Cailler
(@acailler) reported
@virginmedia Give every single customer a full refund on their next bill. This has been going on for weeks, whether you care to admit it or not.
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moha
(@newavelie) reported
thankful that @ThreeUK can provide 5g when @virginmedia is down...
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Just_Ask_Eric_Musgrave
(@MusgraveEric) reported
@rwilliams1947 @virginmedia Call the Virgin Media press bods and advise them you are going to write about their crap service. It's amazing the effect that has. I hate to play the "I'm a journo" card, but it has worked for me with several inept utility providers, inc Openreach and Scottish Power. Good luck.
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Mark 🌈🏳️🌈
(@markselondon) reported
@TGarlandLo @virginmedia No compensation will be given for the lost of service. I was told this morning.
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Matthew Lake
(@Matthew_Lake182) reported
@virginmedia My latest speed test. Download should be over 1000 Mbps and upload should be over 50 Mbps, not 0.04. I work from home, I am losing money as internet is so unstable. Will I be compensated in some way for this? I'd post the screenshot but internet is so bad it won't upload.
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Geoffrey Armstrong
(@Gaarmstrong318) reported
@TGarlandLo @virginmedia Don’t expect any compensation, they will only offer it if all services are down completely,
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Christopher B
(@Christo82406026) reported
@LeePartridge16 @virginmedia Same with British gas. Had Home repair cover for 30+ years. Wanted to charge over £50/month. New customer charged £28. Cancelled my agreement and attempted to take out new customer agreement. Refused. Decided saving over £600 a year could get most things repaired or replaced.