Virgin Media Outage Report in Bourne End, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bourne End, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bourne End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bourne End, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Slough, Beaconsfield, High Wycombe, Bracknell, Amersham, Egham, Uxbridge, Ascot, Chesham and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Slough |
Internet | |
| Reading |
Total Blackout | |
| Slough |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bourne End, England
Latest outage, problems and issue reports in Bourne End and nearby locations:
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Maxwell Perris
(@MaxwellPerris) reported
from
Maidenhead, England
@virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband
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Welby McRoberts
(@welbymcroberts) reported
from
Hillingdon, England
@jimmywim @virginmedia Don't use their frequently broken / questionable DNS servers. It's been a rule for years. They've had a horrible history of hijacking servfail, nxdomain and the like. Chose something else (8.8.8.8,1.1.1.1,9.9.9.9 etc)
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Richard Endacott 🏴🇬🇧
(@enders1) reported
from
Windsor, England
@virginmedia 4 complete service failures in our area in 6 weeks, do you think this is acceptable?
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Marc
(@MarcCarro11) reported
from
Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Service issues would not affect the box or lack of hd
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Theo M-T✝️🏎🏁
(@BowenKnight_24) reported
from
Spelthorne District, England
47mins for my first stream! I enjoyed being crap on F1 2019 for those of you who watched and I’ll be back on tomorrow but probs FIFA 20. Sorry for the annoying cutouts where my Virgin Media WiFi dipped🥴🙃🤙🤝
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Dan Brooke
(@dan_brooke) reported
from
Maidenhead, England
@virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄
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Richard Endacott 🏴🇬🇧
(@enders1) reported
from
Windsor, England
Dear @virginmedia we have lost service on a Saturday night at 7pm, we were watching @DisneysMulan on @Disney for which we have paid £20. My children are very upset and your call centre is closed. I suggest you contact me urgently. Thank you
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”
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GamerJamesFM
(@GamerJamesFM) reported
from
Bracknell, England
@virginmedia hi, I am trying to access my router settings page but it isn't loading. Any idea what the issue is??
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem in the Maidenhead area?
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
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Munindra Samani
(@5aman1_m) reported
from
Wokingham, England
Yet again issues with virgin broadband. On the phone for over 25 mins - ridiculous #virginmedia #connectivity
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem with WiFi in the Maidenhead area?
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!
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Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Eden
(@CarolEden7) reported
@virginmedia so internet has been out since 10am. There is a reported problem in the RM area, but the promise of £8 compensation if it out for a further 30+ hours doesn’t compensate for lost working hours. This is beyond ****. Was with EE for years & never had a single outage.
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Mike Hamill 🏴🇮🇹🇺🇲
(@Foldback73) reported
@virginmedia 2wks ago I was sent out a faulty phone, as a replacement for the one I had returned for repair. My last contact with anyone was last Monday when my complaint had been escalated. I am paying for a product which cannot be used properly & this is totally unacceptable!
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Amel
(@amelishere) reported
@virginmedia No. My husband will have to try and call again later, unless there is an easier way? Hard to call as currently not set up and signal isn't great where we are - hence why we need to be set up!
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Barry W it's the #ChinaVirus wot dun it
(@Barryww) reported
@vmbusiness He might want to address the appalling support you’re providing first - VM STILL using COVID as a pathetic excuse for not answering calls!
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Carrie 🦩
(@PolkaDotLeopard) reported
@virginmedia I am just bewildered about why this has been so difficult. Netflix cancelled the pending payment, so Virgin should never have charged in the 1st place, but even so, if *definitely * shouldn't take 6 months to resolve
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Chris Walker
(@chris87uk) reported
@virginmedia Can I cancel my tv services and have 2 stream boxes ?
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Pablo Espinosa
(@pabloCamelCase) reported
@virginmedia Hello, no supposedly no issues on the website... Rebooted the router, still doesn't work... BS3 Postcode
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Neil Brownhill
(@brownhill76) reported
@virginmedia Need to cancel so can you contact me
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Jenny Smith
(@JenfleurSmith) reported
@virginmedia There are further issues & I’ve had to raise a complaint unfortunately.
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Pablo Espinosa
(@pabloCamelCase) reported
@virginmedia internet has been down for like 30 minutes now and I'm unable to work from home...