Virgin Media Outage Report in Cuerdley, Warrington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cuerdley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cuerdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cuerdley, Warrington, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, Warrington, Ellesmere Port, Wigan, Widnes, St Helens and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Warrington |
Internet | |
| Ellesmere Port |
||
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cuerdley, England
Latest outage, problems and issue reports in Cuerdley and nearby locations:
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia I've woken up to no Internet service at all, again
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Steph Scully
(@SteffyJ1) reported
from
Warrington, England
@virginmedia Upgraded TV boxes Friday at 5pm and still no TV service. Spoken to 7 different customer service people. Even had a text to say all sorted but no. Very poor service especially in this day and age and a big media company! Not good enough.
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@virginmedia hi, is it possible to check if my virgin mobile is being moved over from using ee to Vodafone? My signal keeps dropping in and out....i was told this would be happening sometime this year.
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@virginmedia Thanks, if i request a pac code, does this cancel my contract automatically or do i still have to try and speak to someone in person over the phone, ive checked my account and im just on a rolling 30 day plan now my contract ended last dec,thanks
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Its been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia Yeah known issue with TV Aim to fix by 12.00 No am or PM or date So not really much help !
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sarah nugent
(@sarahnuge) reported
from
Roby, England
@virginmedia Liverpool not working either, can’t even access website or phone
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
In 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair
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clare wilson
(@nookandwillow) reported
from
Prescot, England
@ThingsByNik @virginmedia Oh no, I’ve just signed up for their BB as our Sky one is awful and it’s the fastest available, I keep hearing not the greatest things about them though 🙈
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia problems in St Helens WA9 any chance you know when will be back up and running had an outage all day before Christmas too and now again no TV !!
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia I sincerely hope there will be no need to contact beyond this fix date If we are going to be without service all weekend and already on day 3
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia Yeah I did initially and then doesn't load the page Tried calling just automated sent me links to mobile the same links already checked and then hung up No estimated time of when will be fixed.. I guess it's with people finishing work and realising their service is down hmmm
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Neil Connolly
(@neilc5017) reported
from
St Helens, England
@virginmedia how much notice do we have to give to cancel our subscription ?
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia The TV is out The box just keeps going from no signal to starting up on a loop Currently ourphone line isn't working again I've lost count of how many engineers have been out ! We are paying just under £100 a month for what ?? Thankfully internet ok I'm a home worker !
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shane reeves
(@shanereeves1982) reported
from
Wigan, England
@virginmedia Must be some issue been off since about 10 am but yet internet not affected
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia But we had that last night and was on for an hour after work and now off been off since about 6pm Not sure what service been like during day as working
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
Here we are again had TV on for 5 mins why I have a drink and breakfast and it's off again.with a fix date of Monday 17th I believe @virginmedia But bet we don't get any bill discount for the continuous outrage ! 3rd day WA9
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Anne Woolley
(@AnneWoolley1) reported
from
Hindley, England
@virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia having problems tv channels not working phone 150 not taking calls
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G kumar
(@govinddhankhar) reported
@virginmedia highly unprofessional service you giving and fake promises just to trap new customer. I was assured for the service to start from 10th Oct. When I sign the deal after a week you reschedule my activation from 10th Oct to 2nd Nov. It’s joke you guys making .
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anjor | anjor.eth
(@anjor_pl) reported
@virginmedia I did. Complaint number C-200922132. That wasn't helpful either. I am looking into complaining to ofcom now.
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Scotty
(@gatopretosafc) reported
@virginmedia But that was the whole reason for my complaint...
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Bev
(@Bev80062141) reported
@virginmedia Yes they said they would send someone to fix it today, I’ve had day off , when he got here he didn’t know what it was about!! I’ve complained so many times, he took some pictures said sorry and will tell his manager and send some ground workers out but it won’t be today !
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Beech Horn
(@metalshark) reported
@virginmedia Credit where credit is due. Today's set of outages is the first where you've acknowledged there is an issue before I've reported it and had to wait up to 24 hours. That's a marked improvement. There's even an ETA to fix which is the same day! This is a new experience
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Bhaven Dusara
(@Fatty_Koo91) reported
from
Harrow Weald, England
How can it be called Virgin Media when it goes down so much??? #VirginMediaDown
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Chloe
(@x_chloe_1991_x) reported
@virginmedia Yes it is a known outage in the area.
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Claire Langford
(@ClaireLangford) reported
@virginmedia Yes we have checked and been told there are issues in our area. I am now at work in SM3 in a primary school and we have the same issue! What are you doing about fixing the problem?
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Jude Crozier
(@JudeCroz) reported
@virginmedia Hello, WiFi outage in postcode BT42 - is there a known issue or maintenance ongoing?
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maverick5.bitcoin
(@meentrading) reported
Virgin Media is like the roach motel - you can check in, but can never check out.