Virgin Media Outage Report in Cuerdley, Warrington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cuerdley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cuerdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cuerdley, Warrington, England
The most recent Virgin Media outage reports came from the following cities: Northwich, Wigan, St Helens, Liverpool, Warrington and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cuerdley, England
Latest outage, problems and issue reports in Cuerdley and nearby locations:
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
Any issues in M29 area @virginmedia as per usual, the internet is down.
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Calvin Williams
(@CalvinBWFC1984) reported
from
Leigh, England
Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!
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Cyhveize
(@cyhveize) reported
from
Liverpool, England
@simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful
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Ben Capper
(@bencapper) reported
from
Garston, England
@virginmedia BAD TIME FOR THE INTERNET TO STOP WORKING LADS #LFCMCI #LFC
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liv
(@oliviaella_x) reported
from
Atherton, England
20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
@virginmedia We have and it resent a signal to our box however we now have very intermittent service.
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.
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Sammi T
(@Sammi__T) reported
from
Wigan, England
@virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .
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BTL Film Media.
(@BTLF1) reported
from
Aintree Village, England
@OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia I will call shortly. I just feel that you are pricing people out of their broadband. I am on a low income and can only just manage the cost of it at the moment. I just don't understand why the router I have is not boosting the signal
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Claire Mitchell (Mills)
(@millsy17) reported
from
Liverpool, England
@virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service
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Kerry
(@nahkmcilxxx) reported
from
Roby, England
@Jfarrell92 @virginmedia Get the asda shit head x
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Jen Mercer
(@OneBodyJen) reported
from
Liverpool, England
@virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!
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Will Nesbit
(@WillNesbit78) reported
from
Rainford, England
@virginmedia Yes. It's broken.
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Alan Seeley
(@alan_seeley) reported
from
Liverpool, England
@virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ArcticFox19779
(@ArcticFox1977) reported
@virginmedia 1 hour left for virgin to solve my 2 month of the worst service ever. 2 months of no to little Internet. My 4th rescheduled appointment today looks like a no show again. This is the worst service I've ever experienced.
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Michelle Jones
(@Shimbolina) reported
@virginmedia Delays are usually when something is late. Yodel can’t deliver boxes at the moment so you shouldn’t be using them. They are causing you loss of custom and you don’t seem that bothered. Writing a complaint doesn’t help because no one cares
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Tom Berry 🏴 🇺🇦🇪🇺
(@tomeberry) reported
@virginmedia Gave up waiting on WhatsApp & phoned. Eventually reached a retention team member who could only offer a deal significantly poorer than for a new customer. As per 2020 Ofcom rules I must be appraised of all deals inc new customers. Apparently better to leave (& return) than stay!
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Ben hall
(@Wiseguybenny) reported
@virginmedia (against my better judgement) signed up for your services to a door to door salesman last week - of course proving to be a nightmare!! ofnl issues meaning install can’t go ahead before my current ISP terminates services. Great when wfh!
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Al
(@Al49870764) reported
@virginmedia Yeah good luck with that. Your crap you collect it. Ive tried reasonably to gain contact to arrange collection and you refused as usual with an expectation i use my time... I reiterate, i am not your employee. You can not tell me what to do. Storage charges will be added.
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David Walker
(@DavidWa00648487) reported
@virginmedia @ciaranharkin I've been waiting on the phone now for over an hour, typical disgusting service from virgin. Can't be bothered with their customers.
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Amanda McLoughlin
(@moleseymummy) reported
How am I supposed to communicate with @virginmedia ? The WhatsApp messages just keep transferring me back and forward to different departments. The phone operators transfer me and then cut me off. No answer to emails or complaints! SHOCKING Customer Service! #rant
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Paul Smenis 🐜
(@baldyid) reported
@VirginWines @AinsleyFoods I wish the virgin media customer service team was as good!
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Ruth
(@ruttie12) reported
@virginmedia Yes - there are still issues and won't be resolved now until tomorrow. It's just so frustrating
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jaz68601
(@jim68601) reported
@virginmedia why is Internet down in my area falkirk for over 12 hours