Virgin Media Outage Report in Cuerdley, Warrington, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cuerdley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cuerdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Cuerdley, Warrington, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, Warrington, St Helens, Widnes, Runcorn, Prescot, Northwich and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| Wigan |
Wi-fi | |
| Wigan |
Internet | |
| Liverpool |
Total Blackout | |
| Wigan |
Internet | |
| Wigan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cuerdley, England
Latest outage, problems and issue reports in Cuerdley and nearby locations:
-
#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Tues realised we’d been hacked via phishing email. Contacted Customer Service everyday for help & they have been useless. Told us they would turn our emails off for 48hrs to secure it. They’re can’t now get us back on despite 📞over an hr.😡
-
Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.
-
MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia @sportingredLFC Loads of people are having this issue. Stop passing it onto the customer to resolve. I expect a refund for this.
-
MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia @M_Jones1996 So you’ll be compensating all the customers who can’t watch the @LFC game for the SECOND WEEK RUNNING because of the same issue?
-
Widneschappy
(@Widneschappy) reported
from
Widnes, England
.@virginmedia - Are there problems in Widnes area. My service is down and need it to work
-
Dave Fildes (Fylo)
(@DaveFildes82) reported
from
St Helens, England
@sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them
-
Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy
-
PH
(@PHEFC83) reported
from
Liverpool, England
@caffyhank @virginmedia They are shite. I left them 2 weeks ago due to the same issue. 100mb and was getting like 2mb. Although when I phoned up a few days before disconnection, they messed with my settings and I got 100mb!!
-
#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Hello @virginmedia it hasn’t worked 👋🏻 SOS 🆘 I need access to my email account again please that you locked to help us.
-
Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia hi my internet keeps going off my daughter trying to do her A level course in Maths can you see if there’s a problem in are area not happy
-
Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled
-
#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Your Customer Service really is so bad...looks like another hour long phone-call AGAIN with probably somebody AGAIN, who doesn’t know what they’re talking about. Definitely taking our customer else where after this 😡
-
Pete Vella
(@pete_vella) reported
from
Risley, England
@virginmedia 4th failed appointment. I’ve just called to cancel my order and instead I received a Delayed Activation email. My instruction was to cancel my order today. I do not want to deal with a company as useless as you, so do not try and be clever with me.
-
Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support
-
TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia Virgin tvgo app not working is there a known issue? Please advise
-
Amanda Archer
(@mand102) reported
from
Haydock, England
@virginmedia Seriously, what the hell is going on with the WiFi in Haydock, St Helens, Merseyside. Loss of connection 5 times in the last half an hour. App says no issues! Get it sorted!!!!
-
john mccoll
(@codge123) reported
from
Warrington, England
@virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.
-
Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Boosters have been lost in transit, waiting to find out if more will be sent. WiFi signal is terrible, hub 4 worse than hub 3. Extremely frustrated, paying a fortune for service not fit for purpose.
-
sandra hunter
(@Sandie42Hunter) reported
from
Widnes, England
@virginmedia been on the phone 1hour. 10 mins 2 departments both passed me on trying to get technical help, line went dead ,now waiting again 20 mins in. Wouldn’t mind I have gone for a bigger package not trying to cancel .
-
Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Carina Crain
(@mummycrain) reported
@virginmedia No. Not helpful. £8.40 per day for loss of service- doesn't even come close to loss of earnings for those days. Add two more 0's and you may be close to the hassle we've had for 2 whole weeks. What planet are you on?
-
sis lover
(@BenWiles36) reported
@virginmedia No, been no help at all 2 hours everyday to get through then just get hung up on or encounter a rude member of staff it's easier to get out of prison than it is one of your contracts
-
Daisy
(@Dazzy75) reported
@virginmedia 50 minutes on hold so far to try and get help with installation! Not a sign of good things to come me thinks!
-
Ade R
(@AdeJR1986) reported
Hi @O2 I’m a new Volt customer and am seeing my @virginmedia broadband speed boost but I’m not seeing my mobile data allowance increase from yourselves?
-
Owen Moon
(@OwenRMoon) reported
@virginmedia No it has not. Still without WIFI and after being on customer service for 40 mins last night, still unable to book a technician/engineer call out.
-
Dani_rötter
(@Danirtter1) reported
@virginmedia @virginmedia yes we do and we have a router and everything keeps shutting down. Including literally just 2mins ago. For the love can this please be just sorted once and for all?? When will this be fixed finally?
-
.
(@LiamInTheSky) reported
@virginmedia Mobile. I needed to make an emergency phone call the other week and couldn’t.
-
Kieran
(@kieranwitt) reported
@virginmedia why does your service keeping cutting out and how do we get you to fix it?
-
Daisy
(@Dazzy75) reported
@virginmedia Well. Call back option so I don’t have to waste my time! And having to listen to the 4 songs on repeat isn’t fun! Already spoke to someone who couldn’t help and instead of transferring me to a person she’s shoved me in a queue! Is 1hour wait acceptable or even within your SLA’s?
-
Ste
(@SteXualHealing) reported
@kookiethekat @virginmedia @SkyUK Both of them are absolutely dreadful, which is crazy as they are still the best of a bad situation.