Virgin Media Outage Report in Cuerdley, Warrington, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cuerdley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cuerdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cuerdley, Warrington, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, Widnes, Wigan, Prescot, St Helens, Irlam, Warrington and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
||
| Widnes |
Internet | |
| Wigan |
Internet | |
| Prescot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cuerdley, England
Latest outage, problems and issue reports in Cuerdley and nearby locations:
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Hayley Baker
(@hayleybaker25) reported
from
Liverpool, England
@virginmedia problems again with virgin broadband and phone in my area not good enough.👎
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Stuart
(@stu_the_supply) reported
from
Liverpool, England
Yet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬
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MH
(@MarkHughes_) reported
from
Liverpool, England
@virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out
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Adam Simpson
(@addsimpson) reported
from
Liverpool, England
@virginmedia My broadband is so slow I can't even watch. Etflix without it buffering. Have rebooted and logged onto website to test. Still getting around 5Mbps instead of the usual 200Mbps
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia how can I put a complaint in about poor customer service and about a technician appointment being cancelled without being told
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mark blundell
(@markymark2970) reported
from
Walkden, England
@virginmedia broadband signal down again surprise surprise at this we’ll have to sit in Maccies just to use internet #shit
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Samuel Cook
(@Sam_Cook_1986) reported
from
Warrington, England
@virginmedia disappointed to say the least. Customer for 5 years, out of contract, bill is £120 a month, Phone up to renew and negotiate, no offers. Despite Amazon being a new competitor for sports and the mobile experience being infinitely better with them. Package cancelled.
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Craig Thomas
(@thecraigthomas) reported
from
St Helens, England
@virginmedia you are just awful at customer service and fault management. I am utterly appalled
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Chris Sudworth
(@kingsnoots) reported
from
Golborne, England
Same garbage service from @virginmedia. Don’t bother activating it, you can have it back 🙄
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hazel hendriksen
(@HazelHendriksen) reported
from
Haydock, England
@virginmedia I need some technical help as my equipment is faulty. Tried all the resets and followed advise but box keeps going into standby. Also not been loading any tv planner or what’s up next for weeks. The box is over 7 years old. Think a technician would be helpful
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia No there isn’t so please message me privately to get this problem fixed ASAP-thank you
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Nope. I have username already selected to my email address, password filled in on both fields, security question drop down selected and answer given in the field, and date of birth drop downs all selected. There’s nothing else I can select or that hadn’t been filled in now.
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia Internet went off last night in the area and it said it would be sorted for 10:30am this morning now the status has changed but still no ones internet is working, rebooting doesn’t help
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hazel hendriksen
(@HazelHendriksen) reported
from
Haydock, England
@virginmedia I have and no service tv service issues reported
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Billzy
(@Billzy79) reported
from
Liverpool, England
@rteifler @virginmedia We have been a loyal customer for many years 👍😎
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Adding a character and then removing that character worked. By pasting the password in, it wasn’t accepting the password regardless. It needed a character to be manually added. I’ve never seen that before on any password fields on any other site, seems like an API issue maybe.
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Red Electro
(@RedElectro) reported
from
Warrington, England
Well, @richardbranson @virginmedia - been a customer since the Telewest days, but the broadband service is almost unusable now. I don’t know what’s going wrong, but you’re going to start losing customers rapidly, if you don’t get this sorted.
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia poor customer services this evening, on hold for over an hour to only be cut off. Clearly not interested in existing customers, only new with very expensive monthly costs for the same poor service.
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Gary Owen
(@garyjowen2) reported
from
Atherton, England
There is a problem with the internet in M46 0HU @virginmedia
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Gordon Turner
(@gordonturner71) reported
from
Warrington, England
@virginmedia Your customer service is shit and thankyou for destroying my driveway, Iam sorry I took out my broadband with you now. Cant wait till it finishes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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West Norwood Parents
(@SE27Parents) reported
@virginmedia Thanks - but the website WAS updated, to say it was fixed. This is an issue
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Lou ❤️Lou 💚
(@LouLou_No_72) reported
@virginmedia Aiming to get an engineer out ASAP but the ETA for a fix is 12 hours ….. so yes there is frustration because people pay a lot yet the oncall doesn’t seem to be in place ?
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Jenni
(@JenniYellowHat) reported
@virginmedia Yes, you could not charge me cancellation fees given all the trouble caused and without a resolution.
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Andy Hobsbawm
(@AndyHobs) reported
@virginmedia In short - the service is down and it’s impossible to get into to help. Nice job for a modern 21C tech company providing an essential utility.
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ArsenalRadar
(@ArsenalRadar) reported
@virginmedia just been on the webchat. Cannot help at all. Given the number for pre-install team, told they are open until 9pm. They are not. The slot is booked for 17 Dec, 8am-1pm. If we have not legally completed by then, I am happy for engineer to arrive but will ask developer to meet.
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Zoe Mason
(@zoeamason) reported
@virginmedia We’ve done all the diagnostics, we’ve done al the remote “fixes” that don’t fix - we need an engineer
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Antony Attree 🇮🇪☘️
(@AntonyAttree) reported
@virginmedia WiFi,I’ve seen where it says use an Ethernet connection,but we don’t have this problem with the other television! I’m isolating in a room & can’t watch what I want to! This never used to be an issue
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Samuel Melrose
(@c4rdbo4rdf5h) reported
@virginmedia why, oh why do you use YODL for your deliveries? It’s like they taunt you. Give you a guaranteed delivery date and promise a 2 hour slot on the day (both via SMS & email), then ghost you on the day, no notifications & no parcel. Never had one from them on time, ever
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Hasnain.
(@TLPHasnainDar) reported
@virginmedia WiFi speed in certain rooms is extremely slow and no where near the speed promised.
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Jivebunny ....³³
(@Jivebunny102) reported
@virginmedia Ok I will try watching again,thanks for your help