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Virgin Media outages and service status in Cuerdley, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Cuerdley, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 10, 9:07 PM GMT+1.
  • 53% TV (53%)
  • 30% Internet (30%)
  • 15% Wi-fi (15%)
  • 2% Total Blackout (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cuerdley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cuerdley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cuerdley, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Runcorn, Warrington, Ellesmere Port, St Helens, Newton-le-Willows, Widnes, Prescot, Leigh, and Northwich.

CityProblem TypeReport Time
Wigan Internet 6 hours ago
Runcorn Internet 3 days ago
Warrington Wi-fi 3 days ago
Ellesmere Port TV 4 days ago
St Helens Internet 5 days ago
Runcorn Wi-fi 7 days ago

Nearby cities with recent reports

Wigan

1 recent signals

6 hours ago
Runcorn

1 recent signals

3 days ago
Warrington

1 recent signals

3 days ago
Ellesmere Port

1 recent signals

4 days ago
St Helens

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Cuerdley, England

Latest outage, problems and issue reports in Cuerdley and nearby locations:

  • _samhowell
    ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported from Warrington, England

    Also @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?

  • realjackoh187
    Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

  • hall291
    Pauline Hall (@hall291) reported from Halton, England

    @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

  • colette2511
    Colette Ellison (@colette2511) reported from Warrington, England

    @virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

  • tomrushton88
    Tom Rushton (@tomrushton88) reported from Haydock, England

    @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

  • SharronRawlinso
    Sharron Rawlinson (@SharronRawlinso) reported from Kirkby, England

    @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

  • TimmyJ1972
    Tim Jackson (@TimmyJ1972) reported from Garston, England

    @Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

  • EmmaZhaan64
    Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Can you cancel my contract?

  • jgrailpics
    James (@jgrailpics) reported from Liverpool, England

    When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

  • John_Kelly17
    John Kelly (@John_Kelly17) reported from St Helens, England

    @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TobiasSlender
    tobias slender (@TobiasSlender) reported

    @virginmedia I’ve had no internet for 2 days and every time I call im placed on hold for ever then cut of, not very good customer service

  • MaxWebster7
    Max (@MaxWebster7) reported

    @virginmedia you guy's are **** and are liars. Never use this company they just fob you off.

  • Oxford_Life
    In Oxford (@Oxford_Life) reported

    @virginmedia I would assume it will always show that info incorrectly since your site seems to be outdated and not taking account of the fact that with phone-via-router when your broadband is down so is your phone!

  • eightieschick72
    Charmaine Rome (@eightieschick72) reported

    @virginmedia @epwhamilton @virginmedia Same issue here. Took 1 hour on the phone to Virgin to be told there’s an outage. No comment about it on your website. And no idea when it’s being fixed. Moved from BT 3 weeks ago for more reliable internet. Not impressed at all.

  • macaz1977
    Ian McWilliams (@macaz1977) reported

    @virginmedia your WiFi is terrible in the NE16 postcode. Can you have a look into it please?

  • PentorC32526
    pentor coley (@PentorC32526) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • fredbeare
    Davie G 🇬🇧 (@fredbeare) reported

    @ramspacek Like trying to get @virginmedia to accept you as a new customer

  • oisoli
    Soli (@oisoli) reported

    @virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?

  • PentorC32526
    pentor coley (@PentorC32526) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • AvaniEbony666
    Rebecca Réva (@AvaniEbony666) reported

    @virginmedia sort out your services! Your boss is a lazy lying twonk that doesn't give a crap for poor quality!!! I hope other wifi providers have got better offers for me!!!!