Virgin Media

Virgin Media Outage Report in Cuerdley, Warrington, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cuerdley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cuerdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cuerdley, Warrington, England 03/29/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cuerdley, Warrington, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Liverpool, Prescot, Widnes, Wigan, St Helens, Ellesmere Port and Runcorn.

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City Problem Type Report Time
United KingdomWarrington Internet
United KingdomWarrington Total Blackout
United KingdomLiverpool E-mail
United KingdomLiverpool Total Blackout
United KingdomLiverpool Wi-fi
United KingdomPrescot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cuerdley, England

Latest outage, problems and issue reports in Cuerdley and nearby locations:

  • BrightLitegames BrightLightGames (@BrightLitegames) reported from Liverpool, England

    @virginmedia Internet is down AGAIN, Queue the automated twitter response. Time to find a new provider I think!

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia ***************, said change bill never did, ring can't deal with it but can't ring you, you a sodding phone company, get a grip

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia so much easier to cancel direct debit without having to bother with a call

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia @Virgin came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer

  • thestuchy13 Damon (@thestuchy13) reported from Billinge Chapel End, England

    @virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia Still on the phone. Just found out the eng that was supposed to come today to fixed the frayed cables outside was a no show. Also all my smart lights have stopped working meaning the local network (not broadband) has gone down. Finally you’ve agreed to issue a deadlock letter.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @virginmedia I really don’t know how you can morally charge for the pitiful service you provide. You have the most consistently unreliable download speeds I have ever come across.

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia So it looks like the router resetting was the start of a bigger issue. Router appears to be having issues again. Your diag service thinks the router is switched off but it certainly isn’t.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @virginmedia feels like this is getting tweeted a lot but your internet is the absolute worst!

  • BazxAnderson Baz Anderson (@BazxAnderson) reported from St Helens, England

    So get an email on Sunday saying my @virginmedia bill is going up in September. Since then nothing but problems with the internet. If your going to charge a fortune. Provide a decent service.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Pretty ironic when the @virginmedia Service Status page doesn’t work.

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer @virginmedia

  • wlasinclair Wendy Sinclair RN (@wlasinclair) reported from Hindley, England

    @virginmedia Yes I’ve tried a few times but I keep getting cut off when they don’t know how to deal with the query. I’ll keep trying and maybe someone will be able help!! Thank you 🙏

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer

  • thestuchy13 Damon (@thestuchy13) reported from Billinge Chapel End, England

    @virginmedia It's a fault you was suppose to fix yesterday at 4.15 in the area but still hasn't been fixed

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia So service resumed around 3pm with an email confirming it. In the last 5/10 mins the wireless connection keeps disappearing off. It’ll return for a second or two, then drop again. Unsurprisingly your status checker says there isn’t an issue despite there clearly being one.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ann69221716 Luka (@Ann69221716) reported

    @Vanaaken_uk @virginmedia @VirginMediaCorp I had the same problem with my old account and I try contacting their support but no reply from them, so I was referred to Nationalhacksecurity01 on Instagram and within some minutes I got my account recovered and highly secured, go message them, I’m sure he’ll help you out.

  • iamnickjh Nick (@iamnickjh) reported

    @virginmedia Hi, I never confirmed that my account was to be closed but I've just received a final bill. I've tried to contact you about this but have got nowhere. This is a joke

  • Ann69221716 Luka (@Ann69221716) reported

    @2biddiesandavan @AlanSJBean @virginmedia I had the same problem with my old account and I try contacting their support but no reply from them, so I was referred to Nationalhacksecurity01 on Instagram and within some minutes I got my account recovered and highly secured, go message them, I’m sure he’ll help you out.

  • mattbidds Matthew Biddle (@mattbidds) reported

    @virginmedia please explain why my mobile phone 4G is faster than WiFi from your hub 3? Will cancel if you don’t do something about…..

  • Ruth26078984 Ruth (@Ruth26078984) reported

    @virginmedia Thank you. Yes I was able to do this eventually but it seems a bit of a coincidence that the problem seemedcto get rectified at your end after I had told a helpline operativr that I was considering cancelling my entire Virgin package because I was so frustrated with them.

  • snoo999 Sue Carr (@snoo999) reported

    @virginmedia Yes, 24 days without an emergency line. It is clear @virginmedia don't care.

  • afarmer78 Andrew Farmer (@afarmer78) reported

    @virginmedia The phone replaced! She keeps getting cut off when on 'hold' whilst the customer service operative 'finds' a manager to speak to her! Stop apologising and let's get a solution! #virginneedbettercustomerservice

  • EgoZentric_ Mar. Jordan*=19&6🏆 (@EgoZentric_) reported

    @virginmedia Should I wait any longer, since the last activity was Tuesday? It's not going to go up the queue from what I've seen this week. Appreciate that there has been a lot of demand due to the email issue, but I'm struggling to see a forum resolution.

  • LeeColvin711 Lee Colvin (@LeeColvin711) reported

    @virginmedia Hello, why is your app and website so unbelievably crap? Trying to reschedule my broadband installation and the website keeps telling me to sign in every time I try, even when I’m signed in. Absolute joke and I’m not even a customer yet.

  • bigdaveclarke34 Dave Clarke (@bigdaveclarke34) reported

    @virginmedia I phoned up last night via 150 and it was like talking to a brick wall, I tried explaining on a number of occasions what my problem was & she didn't understand. I just thought all this problem was resolved on the Web chat I had with yourselves recently.