Virgin Media Outage Report in Cuerdley, Warrington, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cuerdley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cuerdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cuerdley, Warrington, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, Wigan, Warrington, St Helens, Ellesmere Port, Prescot, Widnes and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Wigan |
Wi-fi | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cuerdley, England
Latest outage, problems and issue reports in Cuerdley and nearby locations:
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???
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wayne peers
(@wanner316) reported
from
Golborne, England
@virginmedia Done everything we are even losing signal now when we never did
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Katharine Guiney
(@KatharineGuiney) reported
from
Warrington, England
@virginmedia Tried several times in good faith to contact you via phone to amend my TV and broadband package to suit budget then followed your robots advice to log into my account which says I cannot do it that way. 14 yr customer. Why should I pay for services I can't cancel?😠
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Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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Darren Buckley
(@dkjc2008) reported
from
Upholland, England
@virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again
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matt🇸🇱
(@MattJ_213) reported
from
Wigan, England
Why’s it called virgin media when it goes down more than a pornstar
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piccl
(@pickle_2020) reported
from
Liverpool, England
@Acko_79 @virginmedia Upgrades apparently. Mines down too
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Craig
(@CraigC84) reported
from
Liverpool, England
@virginmedia can you please contact me. Ur customer service is a disgrace
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.
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Dave the deccy
(@davidbowes80) reported
from
Eccleston, England
@BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
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Catherine Robinson
(@CatherineR0bb0) reported
from
Leigh, England
@virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.
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Acko
(@Acko_79) reported
from
Liverpool, England
In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia
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Acko
(@Acko_79) reported
from
Liverpool, England
@spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.
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Christopher heaton
(@irishchris89) reported
from
Hindley, England
@virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ML
(@m_latif2) reported
@virginmedia P1. Only a couple of weeks ago and finally after 5 months I managed to have the router moved to a different location of the house and I invested £300 on a net gear mesh home WiFi solution and now it works.
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ًnee catgirl
(@renjunpace) reported
@chanflix7 i use virgin media but i think i’m switching to sky now 😭 istg wifi is the worst at night
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GingerNinjaInc
(@GingerNinjaInc) reported
@virginmedia @sabbietage Maybe you should call your customer instead of trying to communicate over twitter? You know like a responsible company who is charging someone should do? 3 weeks is disgusting! I hope that you'll make sure this gets sorted and I hope they get reimbursed.
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Sri
(@sridhar39) reported
@virginmedia Very poor broadband network in HA5 area for the past week. What’s going on? Disgusted with poor connectivity issue for the past couple of months. Thinking of changing service provider now. #virginmedia #virginmediadown
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Neill Boatman
(@neillboatman) reported
Cannot believe we are still waiting for @virginmedia to resolve our service issues. Never dealt such disgraceful support and service.Always happy to take your money but when it comes to #support by far the worst I have ever dealt with. How do these people get away with it
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bredei macboyle
(@bredeimacboyle) reported
@virginmedia I spent 1 hour 3 mins holding on your telephone system before you unilaterally ended the call today. 360 not working (you haven’t sent the box...)
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ML
(@m_latif2) reported
@virginmedia P2. My issue is that I’ve been receiving very poor and in some cases no broadband and WiFi in my home and I’ve been charged the full amount each month and now I’m in a position to renew my contact I’m being asked to pay even more each month for the same service, this is unfair.
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Bea
(@B_trisss) reported
Day one of switching from @virginmedia to @bt_uk and honestly I didn’t think a WiFi provider could get any worse than virgin until BT came at the 11th hour, argued about installing the cable and drilled a ridiculous hole in my walk. Great service 👍
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Swapp
(@zSwxpp) reported
@virginmedia fix your internet please on 100 + ping constant.
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James
(@jamesrjwyatt) reported
@virginmedia There were reported issues and we thought they were resolved but they’re really not and we’ve waited over an hour trying to get through to someone. Can we get help in any other way?