Virgin Media

Virgin Media Outage Report in Cuerdley, Warrington, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cuerdley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cuerdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cuerdley, Warrington, England 12/06/2025 09:45

December 06: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cuerdley, Warrington, England

The most recent Virgin Media outage reports came from the following cities: Northwich, Wigan, St Helens, Liverpool, Warrington and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthwich TV
United KingdomWigan Total Blackout
United KingdomWigan Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomNorthwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cuerdley, England

Latest outage, problems and issue reports in Cuerdley and nearby locations:

  • tiny_mischief Shaunna (@tiny_mischief) reported from Tyldesley, England

    Any issues in M29 area @virginmedia as per usual, the internet is down.

  • CalvinBWFC1984 Calvin Williams (@CalvinBWFC1984) reported from Leigh, England

    Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!

  • cyhveize Cyhveize (@cyhveize) reported from Liverpool, England

    @simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful

  • bencapper Ben Capper (@bencapper) reported from Garston, England

    @virginmedia BAD TIME FOR THE INTERNET TO STOP WORKING LADS #LFCMCI #LFC

  • oliviaella_x liv (@oliviaella_x) reported from Atherton, England

    20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!

  • tiny_mischief Shaunna (@tiny_mischief) reported from Tyldesley, England

    @virginmedia We have and it resent a signal to our box however we now have very intermittent service.

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.

  • Sammi__T Sammi T (@Sammi__T) reported from Wigan, England

    @virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility

  • michdavey71 Michelle (@michdavey71) reported from Maghull, England

    @virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .

  • BTLF1 BTL Film Media. (@BTLF1) reported from Aintree Village, England

    @OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @virginmedia I will call shortly. I just feel that you are pricing people out of their broadband. I am on a low income and can only just manage the cost of it at the moment. I just don't understand why the router I have is not boosting the signal

  • millsy17 Claire Mitchell (Mills) (@millsy17) reported from Liverpool, England

    @virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service

  • nahkmcilxxx Kerry (@nahkmcilxxx) reported from Roby, England

    @Jfarrell92 @virginmedia Get the asda shit head x

  • OneBodyJen Jen Mercer (@OneBodyJen) reported from Liverpool, England

    @virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!

  • WillNesbit78 Will Nesbit (@WillNesbit78) reported from Rainford, England

    @virginmedia Yes. It's broken.

  • alan_seeley Alan Seeley (@alan_seeley) reported from Liverpool, England

    @virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcticFox1977 ArcticFox19779 (@ArcticFox1977) reported

    @virginmedia 1 hour left for virgin to solve my 2 month of the worst service ever. 2 months of no to little Internet. My 4th rescheduled appointment today looks like a no show again. This is the worst service I've ever experienced.

  • Shimbolina Michelle Jones (@Shimbolina) reported

    @virginmedia Delays are usually when something is late. Yodel can’t deliver boxes at the moment so you shouldn’t be using them. They are causing you loss of custom and you don’t seem that bothered. Writing a complaint doesn’t help because no one cares

  • tomeberry Tom Berry 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦🇪🇺 (@tomeberry) reported

    @virginmedia Gave up waiting on WhatsApp & phoned. Eventually reached a retention team member who could only offer a deal significantly poorer than for a new customer. As per 2020 Ofcom rules I must be appraised of all deals inc new customers. Apparently better to leave (& return) than stay!

  • Wiseguybenny Ben hall (@Wiseguybenny) reported

    @virginmedia (against my better judgement) signed up for your services to a door to door salesman last week - of course proving to be a nightmare!! ofnl issues meaning install can’t go ahead before my current ISP terminates services. Great when wfh!

  • Al49870764 Al (@Al49870764) reported

    @virginmedia Yeah good luck with that. Your crap you collect it. Ive tried reasonably to gain contact to arrange collection and you refused as usual with an expectation i use my time... I reiterate, i am not your employee. You can not tell me what to do. Storage charges will be added.

  • DavidWa00648487 David Walker (@DavidWa00648487) reported

    @virginmedia @ciaranharkin I've been waiting on the phone now for over an hour, typical disgusting service from virgin. Can't be bothered with their customers.

  • moleseymummy Amanda McLoughlin (@moleseymummy) reported

    How am I supposed to communicate with @virginmedia ? The WhatsApp messages just keep transferring me back and forward to different departments. The phone operators transfer me and then cut me off. No answer to emails or complaints! SHOCKING Customer Service! #rant

  • baldyid Paul Smenis 🐜 (@baldyid) reported

    @VirginWines @AinsleyFoods I wish the virgin media customer service team was as good!

  • ruttie12 Ruth (@ruttie12) reported

    @virginmedia Yes - there are still issues and won't be resolved now until tomorrow. It's just so frustrating

  • jim68601 jaz68601 (@jim68601) reported

    @virginmedia why is Internet down in my area falkirk for over 12 hours