Virgin Media Outage Report in Cuerdley, Warrington, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cuerdley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cuerdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Cuerdley, Warrington, England
The most recent Virgin Media outage reports came from the following cities: Widnes, Warrington, Liverpool, Runcorn, Wigan, Prescot, St Helens, Northwich and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Widnes |
Wi-fi | |
| Widnes |
Wi-fi | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cuerdley, England
Latest outage, problems and issue reports in Cuerdley and nearby locations:
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia offer volt speeds of 350 paying for 200 getting 60ish it’s ridiculous I’ve spent hours sending them proof when jitter high they think resetting it all and spending more hours getting everything back up will work and I don’t it’s only been this bad this time since
-
Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia It's worst on 601 BBC News where either part or all of the screen pixilates. But it happens on other channels to a lesser degree.
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@Lizzim18 @virginmedia Poor service. It's annoying isn't it?
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Engineer just left. Has sorted the problems with all 3 sets. Very considerate explaining everything to me.
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Every time it fails I have never been asked to do a reset. The last time they checked their system and sent an engineer who put attenuation on it as the jitter was high and the system showed a fault their end
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
Problem with @virginmedia in my area. Unable to watch @jamie_murray & @BrunoSoares82 To say I'm miffed is an understatement. 😠😠
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I already spent ages on the phone on Friday when I needed internet but you were doing essential works. I study, work and have a young daughter I don’t have time for long phone calls for a service that should work.
-
Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia Hi, I've been on to the Service Status line, no issues. Used My Virgin Media app no issues raised with Broadband or TV provision. Still picture break-ups on some channels.
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I need to make a complaint and submit my bill for time wasted with tests that show me what I already know….it’s faulty and has been on and off for a long time and each fix doesn’t fix it
-
Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia Still a problem. Programmes we recorded Thurs & Friday are unwatchable (& not available on Catch Up for some reason)
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Yes I know! They are doing essential works but you say broadband outage and you get data on your phone. That is a breach of trading standards as apparently you don’t do that
-
The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up
-
gary eaves
(@garye1969) reported
from
Bryn, England
@mikelavelle93 @virginmedia If it is ask them to upgrade you because of how crap it is. It should be free.
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia are totally crap and lie. No broadband we will put it on your phone like! Call for 30 minutes beginning for help all I get is I understand
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia just found out as I’m an oomph customer on volt I should get broadband of 350 but getting 53 jitter is beyond a joke too. What happened?
-
Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@CISASUK yet again you have closed my case without adjudication being completed??? I am starting to think you play a part WITH Virgin media now Extremely poor
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Planned work which is fine but the advert in writing and on the tv makes it sound good that you get data on your Virgin mobile if your broadband ever goes down. Just finding the contact for trading standards
-
🦥 I o n a 🌻
(@ylilxanoi) reported
from
Wigan, England
Imagine paying £45 a month for Virgin Media and it never freaking works 🤮🤮🤮
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia are useless fixing an area so they break your broadband then get you to do lots of useless tests that show the same thing then ask for a reset that will not fix anything
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia They’ve sent a signal to it which they say will fix it but it’s even worse now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachel Xavier
(@rachelsxavier1) reported
Why would @virginmedia choose to do maintenance work on their network, during the day, when so many people now work from home?
-
Gaynor Chart
(@Cj_dex_ramona) reported
@virginmedia The estimated fix date keeps moving! This has been going on since December 2020. Every month the fix date gets pushed yet I’m expected to pay more money! I’m an NHS worker, working from home and currently connected to my phone hotspot as yet again, the internet has dropped out!
-
Chris 🌞
(@Chris_Alex) reported
Having to pay #BT £7.99 for internet because @virginmedia is down again #virginmedia
-
Em J Hamilton
(@EmmaOrca1971) reported
@virginmedia Exceedingly disappointed. Issue with my one of my TiVo boxes not playing On Demand yet I’m told I will need to pay a £25 fee if the fault is not Virgins! It was installed by a Virgin engineer! And you’re increasing prices! Time to leave.
-
James Sarjeant
(@jamessarjeant) reported
@virginmedia I'm going to try a different wifi booster but if not I'm seeing what other providers are viable options. The service since the "upgrade" has been appalling
-
Dana Wycliff
(@razzlededazzle) reported
@virginmedia Okay, I’m cancelling virgin media, this is a joke, I get better internet with my mobile network. This is a joke.
-
Michael Rose
(@mikey_rosie) reported
@virginmedia your customer service is an absolute disgrace. The Asian lady I spoke to was totally useless. I had to repeat my issue several times before I eventually made myself clear. A 0/10 rating. Very very poor customer service. #virginmedia
-
shaun
(@shaunjames85) reported
@virginmedia Ok that was fun 30 mins on phone for u to hang up… how hard is it to put a power lead in a box and send it
-
M̶A̶R̶K̶ ̶T̶O̶D̶D̶
(@few_two) reported
@virginmedia Trying to change Direct Debit......follwed online instructions and cannot do it, trying to find a customer support number and stuck in a loop. Come on Virgin, this is uselss
-
Dr. Ray Campbell
(@RayCampbell19) reported
@virginmedia That says there are no issues in my area and yet I can't see any neighbouring hubs either. I've unplugged and replugged the hub back in, and all the cables are connected properly. Why can't I speak to anyone in your faults dept?