Virgin Media

Virgin Media Outage Report in Cuerdley, Warrington, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cuerdley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cuerdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cuerdley, Warrington, England 08/11/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cuerdley, Warrington, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Wigan, Runcorn, St Helens, Aintree Village, Prescot, Ellesmere Port, Widnes and Newton-le-Willows.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Wi-fi
United KingdomWarrington Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cuerdley, England

Latest outage, problems and issue reports in Cuerdley and nearby locations:

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again

  • CraigC84 Craig (@CraigC84) reported from Liverpool, England

    @virginmedia can you please contact me. Ur customer service is a disgrace

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.

  • MattJ_213 matt🇸🇱 (@MattJ_213) reported from Wigan, England

    Why’s it called virgin media when it goes down more than a pornstar

  • kirst_louisexxo Kirst-Lou✨💛💜 (@kirst_louisexxo) reported from Liverpool, England

    Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @virginmedia Done everything we are even losing signal now when we never did

  • pjme327 Paul Edgar (@pjme327) reported from Hindley, England

    @virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.

  • KatharineGuiney Katharine Guiney (@KatharineGuiney) reported from Warrington, England

    @virginmedia Tried several times in good faith to contact you via phone to amend my TV and broadband package to suit budget then followed your robots advice to log into my account which says I cannot do it that way. 14 yr customer. Why should I pay for services I can't cancel?😠

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.

  • liameaglestone Liam Eaglestone (@liameaglestone) reported from Liverpool, England

    @virginmedia how do I best report the broadband is not working at my home?

  • CatherineR0bb0 Catherine Robinson (@CatherineR0bb0) reported from Leigh, England

    @virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode

  • wptd17 Warren Davies (@wptd17) reported from Warrington, England

    @virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!

  • davidbowes80 Dave the deccy (@davidbowes80) reported from Eccleston, England

    @BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2

  • sturichie Irish Stu (@sturichie) reported from Eccleston, England

    @virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel

  • irishchris89 Christopher heaton (@irishchris89) reported from Hindley, England

    @virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤

  • oppositejohn oppositejohn (@oppositejohn) reported from Liverpool, England

    Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia

  • dkjc2008 Darren Buckley (@dkjc2008) reported from Upholland, England

    @virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person

  • liamworrall24 liam worrall (@liamworrall24) reported from Wigan, England

    Virgin media as got to be the worst Internet provider around!! Constantly down

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Madrilleno1 Madrilleno 1 (@Madrilleno1) reported

    @virginmedia What exactly is this mysterious “problem” which keeps repeating itself?

  • Subsonic_tv Subsonic (@Subsonic_tv) reported

    @Pijinnn_ @virginmedia I had the same issue with VM when my contract came up for renewal. I basically ended up telling them what I was gonna pay or I'd leave. Ended up paying about £42 for 500mbps

  • WeeBeenieBash BeenieBash (@WeeBeenieBash) reported

    @virginmedia My elderly, blind mother has had no landline since Monday. We were told that it was a fault, would be sorted by 11pm. Phoned back on Tuesday to be told she has been disconnected!? Getting nowhere on the phone and she now has no means of contact with anyone. HELP!!!

  • neilorpen neil orpen (@neilorpen) reported

    @LeePartridge16 @virginmedia The solution must be to move to a competitor

  • verochance Veronique Chance (@verochance) reported

    @virginmedia Internet still down in Waterloo. When are you going to fix it?!

  • Davidp1103 Davidp (@Davidp1103) reported from Snodland, England

    @virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too

  • mehmetakduman Mehmet Akduman (@mehmetakduman) reported

    For the 4th time in since Tuesday, my internet is down. How difficult to fix your services @virginmedia?

  • dodefyvie dode (@dodefyvie) reported

    @virginmedia I actually had one of your customer service agents hang up the phone on me yesterday! Appalling service!

  • AuditorsReality AUDITOR OF REALITY (@AuditorsReality) reported

    Thought @virginmedia had gone down again. Rather, it was the cat whilst sitting on my laptop had surreptitiously activated airplane mode... She can also take screenshots.

  • debbie36242381 @debbie (@debbie36242381) reported

    @virginmedia Virgin is the worst Internet provider in the UK. If I don't get my Internet you won't get your direct debit.