Virgin Media Outage Report in Meopham, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Meopham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Meopham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Meopham, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Grays, Gillingham, Shoreham, Maidstone, Rochester, Chatham, Gravesend, Sevenoaks, Orpington, Halstead, Bexleyheath, Tonbridge, Dartford and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Grays |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Meopham, England
Latest outage, problems and issue reports in Meopham and nearby locations:
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
@virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia I again called you call centre this morning and spoke to a chap called Elaric or that's how it is pronounced he promised to look into my problem and call me back in one hour that was about 10.30am but he has not contacted me.I gave him my mobile and work tele numbers and my email
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Suzanne D Edwards
(@TicTac1985) reported
from
Rochester, England
@virginmedia I need help with my account
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🏎 🍁 Tony Gladstone 🎧 🇬🇧
(@AntonyGladstone) reported
from
Maidstone, England
@virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
Total frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Bill Burey
(@bburey) reported
from
Sutton at Hone, England
@virginmedia disgusting service you wait in all day for an installation to be told it’s been cancelled when you call and the Philippines call centre you speak too cannot help at all - day lost of work virgin don’t care. Then told now have to wait until the 17th April.
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Roger Savill
(@RogerSavill_) reported
from
Sutton at Hone, England
Virgin once again fail to listen. Phone line stopped working again problem is always Junction box outside but they make me stay home for them Again!! #virginmediocrity #virginmedia #appallingcustomerservice
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Casey McCabe
(@CaseyMcCabeee) reported
from
Sutton at Hone, England
@virginmedia I have tried to get through to someone on your live chat, when I select exsisting customer I get told everyone is busy. If I select new customer I get through straight away. What a way to treat existing loyal customers!
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia So this afternoon I have emailed your CEO Tom Mockridge hopefully he might be able to help! Virgin Media should be ashamed of its Customer service.
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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Skullncross
(@markIcutler) reported
from
Rochester, England
Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
Hey @virginmedia for once my www is working but my phone isn't and I can't call to get fixed. #help
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
@virginmedia Just been told a ‘major problem’ but frustrating that an engineer is unable to visit after 5pm.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Live4thebeats
(@whatevillurks) reported
@virginmedia Just,guide,apps,catch up,box sets, recordings. Usually it's down the bottom when a pay per is available within the week
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Blainzy
(@John_B58) reported
@virginmedia Hey @virginmedia how good is your service ? I did what you said and after 90 minutes on WhatsApp where no progress whatsoever was made you’ve told me to call you on the phone. Pathetic, truly pathetic.
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Dark Fluid aka CESSPOOL
(@GodwynnDexter) reported
@virginmedia I wouldn't know if the pod is working or not, all I know is that my WiFi is still unstable as it was...
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Chris Dack
(@ChristopherDack) reported
@NathanHarrison9 @virginmedia Following this, just reported the same issue.
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The man
(@nofksgiven81) reported
@virginmedia The ironic thing is it took until I had to leave where I actually spoke to someone English and could I understand my frustrations over the appalling service I’ve had for over 6 months, if I had been given this service then perhaps I wouldn’t have felt the need to leave
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SomersetGay22
(@SomersetGay22) reported
@LauraKnight2010 @virginmedia This is happening to hundreds of people, just spent an hour on the phone to sky and this issue is swamping their technical team. I suspect a wonky firmware update at 3am is to blame VM!
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Chris Dack
(@ChristopherDack) reported
@LauraKnight2010 @virginmedia Did you get any resolution on this? Facing the same issue
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Danny
(@devonbusspotter) reported
@virginmedia Has there been an outage in PL5?
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
@virginmedia Hi. I've had many work orders raised . Which are all supposed to be fixed and resolved . I've even got complaints open. I did a manufacturer reset on my V6 box 2 week ago. So my hard drive is pretty much empty now . I can see that your engineers have tried to fix the issue .
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Jp thompson
(@johnpaul0001) reported
@virginmedia Any fix??