Virgin Media Outage Report in Meopham, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Meopham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Meopham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Meopham, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Chatham, Gravesend, Gillingham, Orpington, Dartford, Sevenoaks, West Malling, Shoreham, Tonbridge, Bexleyheath, Maidstone, Rochester and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Chatham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Meopham, England
Latest outage, problems and issue reports in Meopham and nearby locations:
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∂αиѕкι
(@DanskiBoyWonder) reported
from
Rochester, England
@virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
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Damien Kelly
(@damienk11) reported
from
London, England
@virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
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Mark O'Brien
(@markandall) reported
from
Tonbridge, England
@virginmedia Yes, the work that was agreed that needed to be done 3 weeks ago, has suddenly with 10mins notice become an issue. I'm working from home, a 3 week last minute delay is crazy 😭
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
Two contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.
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Looney
(@LonesomeJay) reported
from
Dartford, England
@virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
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∂αиѕкι
(@DanskiBoyWonder) reported
from
Rochester, England
@virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website
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Athaina
(@CharrLady_) reported
from
Sutton at Hone, England
@virginmedia We've been told it's down to a power outage, so area fault.
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.
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Scott Jackson
(@AViTSCJ) reported
from
Gravesend, England
@virginmedia why is it when you request cancellation of service via phone and getting cut off mid call , then sending and email and also trying to chase via web chat which I also sent my request for cancellation and then move out two months later . They keep the account open 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SammyJLee
(@SammyJLee1) reported
@virginmedia waited all morning for an installation - after 1 hour wait to CS told that this will no longer be taking place - due to covid restrictions! Why not tell me it would not happen beforehand?!! Now all VM services are down til 5.05pm. Lost a day’s work now!!
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Simon
(@Simon98720007) reported
@virginmedia Poor reception even after Engineer attended. However the customer should not be responsible for fixing a service we pay for. No BBC stations, very poor quality of reception and wait an hour for a customer service advisor until we ask to cancel.
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Fede Rilli 🇮🇹🇬🇧🇪🇺
(@federilli) reported
@virginmedia Will do but this is excruciating. I can’t even bloody use face time. It’s the worst thing ever.
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Janet Midega
(@tjmidega) reported
@virginmedia Same thing. Charges to cover my changes up until my next bill period. I don’t get it at all!!! Yoinoffer me a new service and charge me for accepting it. @virginmedia get real!
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local manwife
(@VeraduxVEVO) reported
Heya @discord I got an issue with media not loading up on both pc and phone app when connected to my home's Virgin Media(UK) wifi/ethernet. Is there a way to fix the issue?
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Melissa Stanford
(@melstancan) reported
@virginmedia After 1h05 minutes I have just been hung up on. I was through to complaints team who basically agreed Virgin is awful but then cut me off I assume by accident. I feel completely helpless. I have now spent hours on the phone nothings resolved and this is the worst service Ever
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SVIGster
(@ClasicSarcastic) reported
@virginmedia Did say it was all fine but now reporting an issue again. Is there someone looking into this?
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Meagan Murdoch
(@MurdochMeagan) reported
@virginmedia A Canadian number? Tech was supposed to be here @ 8am. Called back at 945am as no tech. Apparently it was never scheduled for 8am. Tech scheduled for 10am. No tech still at 12pm. Called. Apparently was never scheduled for 10am. Asked to speak to a supervisor. Refused. Now on hold
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r
(@LiterallyJustR) reported
@virginmedia My mobile has been disconnected from service for over a week now. I am unable to recieve calls/messages or send them outbound. I cant even call customer support as it just cuts off almost immediately. Also my 4G is not working either. My bill is fully paid.
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Ash
(@ashwaaqh1) reported
@virginmedia can you for the love of god please fix our box?? There is not a single option on your website for my issue and you won’t even put me in a queue to speak to a human on the phone😭 Losing the will to live here