Virgin Media Outage Report in Meopham, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Meopham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Meopham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Meopham, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Rochester, Bexleyheath, Maidstone, Chatham, Gillingham, Dartford, Thamesmead, Welling, Coldblow, Tonbridge, Grays, Erith, Borough of Thurrock and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Meopham, England
Latest outage, problems and issue reports in Meopham and nearby locations:
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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🏎 🍁 Tony Gladstone 🎧 🇬🇧
(@AntonyGladstone) reported
from
Maidstone, England
@virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Roger Savill
(@RogerSavill_) reported
from
Sutton at Hone, England
Virgin once again fail to listen. Phone line stopped working again problem is always Junction box outside but they make me stay home for them Again!! #virginmediocrity #virginmedia #appallingcustomerservice
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stephen cooper
(@scooper430) reported
from
Ditton, England
@virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia So this afternoon I have emailed your CEO Tom Mockridge hopefully he might be able to help! Virgin Media should be ashamed of its Customer service.
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
@virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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Suzanne D Edwards
(@TicTac1985) reported
from
Rochester, England
@virginmedia I need help with my account
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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SB78
(@Steve_Butler) reported
from
Gravesend, England
@virginmedia Just called customer services asking for some cable so I can move a TiVo box - completely unhelpful & didn't understand what I wanted Just kept telling me £99 for an engineer
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia I again called you call centre this morning and spoke to a chap called Elaric or that's how it is pronounced he promised to look into my problem and call me back in one hour that was about 10.30am but he has not contacted me.I gave him my mobile and work tele numbers and my email
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
Hey @virginmedia for once my www is working but my phone isn't and I can't call to get fixed. #help
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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shim evrimer
(@shim359) reported
@virginmedia I know about how to check the progress of faults. My issue is that I have had problems for a month. Every time I ring I’m told it will be fixed by the next day, it doesn’t get fixed. Then I’m told the same thing again and again. I’ve asked for a manager to call. But they don’t
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BtheBhoy88
(@BtheBhoy88) reported
@virginmedia absolutely shocking service il never go back !twice I've been cut off before my leaving date ..shambles
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Claire✨
(@clairelewis77) reported
@virginmedia can you please acknowledge the fact that you are clearly having issues with emails . I have rang twice ( no help ) but you can see from here that numerous people are having the same issue. When will this be sorted ??
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Gerard Barden
(@PaddyV4) reported
@virginmedia Thanks but I don’t think me calling a help line is going to fix a problem with your back end messaging infrastructure or DNS.
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Penny BartlettOBoyle
(@cammyboo) reported
@virginmedia I was advised this by Paul Watson, manager in customer relations. This is because I was, and still am, incredibly angry about the treatment I have, and still am, receiving. I'm now having to wait until tomorrow for another engineer to attempt to fix the equipment again....
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BRIAN
(@EMEKAKA46500820) reported
@GTownDriveSkool @virginmedia Same thing happened to me My account also got similar issues, tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @logskind3 on Instagram for assistance
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Penny BartlettOBoyle
(@cammyboo) reported
@virginmedia I've had to rearrange work to be in and your staff think it's funny that I'm in this position. Disgraceful and quite clear customer service hasn't improved in the last few years when I've been with sky......
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Bianca Joseph
(@bianca_joseph) reported
@virginmedia I keep having consistently slow internet, virgin tv & apps. I blamed the weather but it's been 2 weeks now & it's so bad today I can't even load your website without a loss of connection so I have to use my mobile phone - what's going on? Weather is calm this morning
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Gerard Barden
(@PaddyV4) reported
@virginmedia Good morning @virginmedia - still no mail flow. This is a really long outage. Can you pls publish details of the change or maintenance work that was taking place when the outage occurred?
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Diviyesh Shah
(@pharmr5) reported
from
Brentford, England
@virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap