Vodafone Outage Report in Hook, Greater London, England
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Vodafone
Vodafone is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Hook, England
The most recent Vodafone outage reports came from the following cities: London, City of London, Islington, Croydon, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, City of Westminster, Greenford, Southwark, Guildford, Ealing, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 10 hours ago |
|
London
|
Internet | 1 day ago |
|
London
|
Internet | 1 day ago |
|
City of London
|
Wi-fi | 1 day ago |
|
London
|
Internet | 1 day ago |
|
Islington
|
Internet | 1 day ago |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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tracy wilks (@tracie0909) reported from Spelthorne District, England@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Sarah Ward (@tiggsie) reported from Richmond, England@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Paul Jones (@Paul_Jones_1983) reported from Croydon, England@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Katie Rose (@the_loop_line) reported from Brentford, England@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Matt Fisher (@mattfishr66) reported from Merton, England@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Eron Zekaj (@EronZekaj) reported from Brentford, England@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Martin Broadstock (@DrBroadstock) reported from Croydon, England@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Carmen Williams (@CarmenW16954852) reported from Hammersmith, England@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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(((Chad))) (@chadedwards) reported from Camberwell, England@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Jack Farrell (@JackWFarrell) reported from Camberwell, EnglandHey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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£45m + Player Sales FC (@Camtana25) reported from Wandsworth, England@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Carmen Williams (@CarmenW16954852) reported from Hammersmith, England@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Marysia Trembecka (@MarysiaT) reported from Camden Town, England.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Steve (@SteveLondon79) reported from Islington, England@VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.
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Michael (@MikeeHorton) reported from Brentford, England@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Melissa F (@Missa8696) reported from Merton, England@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Quisquous (@sirebel) reported@VodafoneUK You told me on the phone "we took your money illegally but we aren't going to return it for a month and we don't care what you think. However; someone more senior will phone you back in 24 hours to tell you this again." Never happened. What makes you think you will do better?
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Mark Adamson (@madamson210) reported@VodafoneUK Hi, I understand that and have now cancelled. My issue is that I tried to contact your team multiple times in January and was unable to get through. I wasn't even contacted back after cancelling the direct debit thus the £75 bill.
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Victoria Abbott-Fleming (@CRPSguru) reported@VodafoneUK I’ve had no service since yesterday evening. I’ve followed all instructions to get service back but still nothing. I’ve looked at our postcode on your issues map & it says no issues but there are issues 2 streets away & 0.25 mile away.Pls confirm?
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Mark Adamson (@madamson210) reportedAbsolutely shocking service from @VodafoneUK. Back in January after multiple attempts to contact them and cancel my contract I took it upon myself to cancel the direct debit. They then passed the account to a debit collection agency without even contacting myself. £75 lighter.
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sunando sengupta (@sunandosengupta) reported@VodafoneUK I have been told by different chat representatives different call times. In fact the chat team told me "there is some technical issues with the call team and that is why your call is not connecting" - Any help/ideas? My house move date is approaching.
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John (@egglevitation) reported@VodafoneUK @LukeMarsden The ad voice is way too harsh and grating. Like rubbing sandpaper on haemorrhoids. Vodafone..please supply poor radio listeners with earplugs.
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👩💻 (@joeyspaws) reported@VodafoneUK just received an email with a £75 gift voucher of egift credit.. I'm not sure if this is another scam email or because I upgraded my broadband last month, please can you help?
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Andy Bellas (@Andy91Skippy) reported@VodafoneUK phone wont 'register to network' thus meaning I cant make or recieve calls. Have tried going through settings but to no avail
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Robbie Graham (@robbiegraham94) reported@VodafoneUK 9 Days without a working Internet connection now when needing to work from home. I have spoken to 10+ customer service advisors and nobody has been able to help or knows what the issue is. The worst customer service I have ever experienced. @VodafoneUK sort it out!
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E M M A L O U I S E 💕 (@EmzyyLouu) reported@VodafoneUK is your live chat having issues or is mine not connecting because I’ve changed broadband suppliers?