Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 01/15/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Tower Hamlets, City of Westminster, City of London, Paddington, Ealing, Southall, Kensington, Egham, Camden Town, Guildford and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.

  • bailiffbabe Oriel Hutchinson (@bailiffbabe) reported from Islington, England

    @bt_uk Vodafone, @VodafoneUK who pay #BT for service 2 my line, have said your ops wd come 2 days ago. No show- now tomorrow #tomorrowspaperstoday

  • awpepper7 Alistair pepper (@awpepper7) reported from Camden Town, England

    @VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!

  • baldwin_geoff Geoff Baldwin (@baldwin_geoff) reported from Ealing, England

    @Tom_Whi @VodafoneUK Super cool fix thank you. For broadband issues, login to your router at 192.168.1.1, select expert mode and under internet you can manually configure DNS as Tom suggests.

  • gakhan Gohar Khan (@gakhan) reported from Camberwell, England

    @VodafoneUK your customer service is horrible, you take advantage of existing customers loyalty. You customer service is to serve you and not your customers. Upgrading with you is painful #horriblecustomerservice

  • Silluc Mike Cullis (@Silluc) reported from Wandsworth, England

    @virginmedia I get a more reliable service from my mobile provider @VodafoneUK than I do from your cable service which requires constant rebooting throughout the day

  • StevieJAllen Stevie (@StevieJAllen) reported from London, England

    @VodafoneUK @Charlie1510 You say that but it's still not working for me and lots of others it seems!

  • juleslavin Jules Lavin (@juleslavin) reported from Islington, England

    @VodafoneUK @tclmoveuk appalled to have bought my daughter TCL watch & after two visits and two hours at the Angel store for it not to work. A ‘child safety’ product fundamentally needs to provide the service it advertises. #incompetent #charlatans

  • leegharrison Lee Harrison (@leegharrison) reported from City of London, England

    Arghhhhh @VodafoneUK you are so frustrating!! 😤 Was offered extra 100GB data last week, texted as requested to take up offer but it wasn't applied & now I've run out as I assumed it was there!! Your call handler said there were issues with this offer & there had been many calls!

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Paddington, England

    @VodafoneUK For a communications company taking 7 hours to reply is a disgrace - shockingly poor customer service from @VodafoneUK again - I needed the internet to work this morning & this is too late 😡

  • dazzer2103 Dazzer (@dazzer2103) reported from Wandsworth, England

    @VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.

  • Lampdesu Nicky 🏳️‍🌈 #gameblast19 (@Lampdesu) reported from City of London, England

    @TheAlanColeShow @OllyNewport @VodafoneUK Ah paying for a phone too! Shit out of luck mate :( always a bum deal getting a phone on contract 😥

  • Bogdana Bogdana (@Bogdana) reported from Islington, England

    Here's a good example of "surprise & delight": you're an ISP and a client moves home & wants to keep you as their provider. You tell them the service will be up in the new house on x date and u make it available at 6 am, NOT at 11pm on that day. Hint hint @VodafoneUK

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    @VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    @VodafoneUK Absolute dogshit service all weekend. Always getting 'No service' coming up. Internet crap,5 mins to send a text. Bloody useless

  • troy_norcross Troy Norcross (@troy_norcross) reported from Islington, England

    Hey @VodafoneUK / got my new broadband installed. Realistic speed is 7Mbit/sec. Your advertised 70Mbit/sec "sync" speed is irrelevant and is classic mis selling. @ASA_UK as a 15 year Vodafone customer I am truly #Disappointed #NeverVodafoneBroadband #missold

  • Lampdesu Nicky 🏳️‍🌈 #gameblast19 (@Lampdesu) reported from City of London, England

    @OllyNewport @TheAlanColeShow @VodafoneUK I got 2 months left of Vodafone before I can drop the useless network for head over to Three, I hope hope they still have that deal on then :)

  • WandsworthEye WANDSWORTH EYE (@WandsworthEye) reported from Wandsworth, England

    @Wandsworth3 @VodafoneUK This is the first disruption I’ve had - but it would have been nice to have had some communication from them. Their social media account needs to be far more proactive. I fixed the problem by fiddling around with my DNS settings.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Cornealyarse Mister Rantbottom (@Cornealyarse) reported

    @silver_stack1 @VodafoneUK I've managed to work it out myself But I can't find any information about Vodafone usage of TDD-LTE. Seriously @Vodafone surely you should have some app or someone who can just say "Yes - your phone will work on our network" It's a confusing mess of bands and frequencies.

  • Crypto_Benny89 Ben (@Crypto_Benny89) reported

    @VodafoneUK @C60678624 @VodafoneUK USELESS NETWORK

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @Prakash25370316 Hi Prakash 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • Neil77wilson Neil (@Neil77wilson) reported

    @VodafoneUK I have a z flip. The fold on the screen has gone all funny. Looks awful.

  • Lancaster32 Hello (@Lancaster32) reported

    I don’t know what the excitement about 5G is. Where I live (a town with 30,000+ people), @VodafoneUK have difficulty delivering not only 3G but at times a basic mobile signal.

  • RobPlews Rob Plews (@RobPlews) reported

    @VodafoneUK I’ve been waiting for an esim since Friday to no avail. I simply can’t get through to your customer services - phones aren’t answered (I’m having to pay on landline as my mobile doesn’t work) and you online staff are all busy. Not good enough - I have business to do!

  • kimcheecolin kimcheecolin (@kimcheecolin) reported

    @VodafoneUK your broadband and customer service are the worst.

  • ninasrdanovicq nina srdanovic (@ninasrdanovicq) reported

    @VodafoneUK @cw13c Please fix the website, every time I go to click and collect it leads me to a blank screen

  • icygirluk Dipika (@icygirluk) reported

    @VodafoneUK Sort out your existing customer base before marketing for new customers.

  • charleyminahto charley minahto (@charleyminahto) reported

    @VodafoneUK I recently signed up for a new 12month contract with the entertainment pack, yet I dont get the option to set up a 12month Spotify account, I only get a link to a page which offers me 3 months free and 9.99 after. I got told to try this but it doesn't work.please fix