Vodafone Outage Report in Hook, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of London, Southwark, City of Westminster, Hammersmith, Islington, Hayes, Croydon, Tower Hamlets, Paddington, Ealing, Southall, Kensington, Egham and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Shailesh Grover
(@sgr0ver) reported
from
Kingston upon Thames, England
What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Nadia_Khaliq
(@khaliq_nadia) reported
from
Paddington, England
@karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Andy Field
(@AndyField1) reported
from
Kingston upon Thames, England
@VodafoneUK what is the problem with your data services in KT3
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KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere
(@oesi_expat) reported
from
Kingston upon Thames, England
@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Delia Ozarchevici
(@deliavici) reported
from
Paddington, England
@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you
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Burak Sezgin 🦖
(@Burakiosaurus) reported
from
Hillingdon, England
And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@MarkMoore1974) reported
@VodafoneUK poor performance, just spoke to someone who told me I failed DPA. I answered every question but couldn’t remember the ‘date’ I started my contract. What sort of question is that. Diverted to a webpage asking me for ID. Moved in with mum 4 months ago.
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Shaf
(@Shaf44601401) reported
@VodafoneUK Hi i was just on the phone to you guys and suddenly got cut off.. Now i have now zero signal and can't contact you guys. Please can you help? Is there an outage?
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Emily
(@emroe10) reported
@Crownyy93 @VodafoneUK Literally never known such terrible customer service, how has NOTHING been done? 🤯
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Ed Coonagh
(@Ed_Coonagh) reported
I've been a business customer of @VodafoneUK for over 20 years. And, they show respect by putting the phone down on me. #theworst
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Maternity Action
(@MaternityAction) reported
@womenworkappg @VodafoneUK @vodafoneuknews And 16 weeks - or even 26 weeks - off work is simply not long enough for mothers. Nationally, mothers take 39 weeks of maternity leave, on average, and 40% take more than 39 weeks. Forcing new mothers back to work early is not the answer to the problem of unequal parenting. 3/3
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Hayley Cousins
(@HayleyCousins1) reported
@VodafoneUK Never received such bad service if I am honest! Even willing to pay £400 just to leave you! No manager available to speak to and incorrect information given on 2 separate occasions which gets blamed on the fact it isn’t a leap year!!!!!
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Alan Craig
(@muppetjude) reported
@VodafoneUK @MartinSLewis Vodafone Another day of quite rude and abrupt phone calls from your customer relations and customer complaints team now worse off than yesterday scandalous way to treat customers
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Sarah Nichol
(@SarahNichol4) reported
Shocking service @VodafoneUK. Letter from you sending a debt collection agency to collect monies on account cancelled last year by user. 1st time any correspondence has been sent & no help on your phone lines. Will end up with a crap credit rating on a debt that shouldn’t exist.
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Maria Santino🔞
(@MariaSantino2) reported
unbelievable!!! Just randomly called by @VodafoneUK told my bill was going up and whilst I asked why he muttered under his breath “shut ******** up” in disbelief I’ve rang your customer service team and I was told to “fill out a form online” what service you give Vodafone! 💩
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William Poel
(@wpoel) reported
@VodafoneUK What tripe! Just serve your customers - I am still waiting for the iPhone7 unlock code first requested last November. It has been a total pantomime. I may give up and sue for for exemplary damages - I bet the judge will have had a poor experience with Vodafone. 😱