Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 01/07/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: City of London, London, Paddington, Southwark, Hammersmith, Croydon, City of Westminster, Tower Hamlets, Ealing, Southall, Kensington, Egham, Camden Town, Guildford and Wandsworth.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • CE8_Edwards Chris Edwards (@CE8_Edwards) reported from Richmond, England

    @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

  • markaizatt MARK A IZATT (@markaizatt) reported from Hounslow, England

    Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • stevie_nicholls Nic Steveholls 🍍 (@stevie_nicholls) reported from Camden Town, England

    @VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

  • richardcoventry Richard Coventry (@richardcoventry) reported from Hounslow, England

    @DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • Kiff76 Chris Meadows (@Kiff76) reported from Hillingdon, England

    @VodafoneUK what is the problem with your 8dayeurope service when I send a text it is not possible to activate.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK trying to sign up as a new customer online and I’m having problems with the ID verification. Nobody over the phone or on chat can help?

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • RidwanAAdedapo Ridwan Aremu Adedapo (@RidwanAAdedapo) reported from Brentford, England

    @VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up

  • Alex_Jan_London Alexander Jan (@Alex_Jan_London) reported from Camden Town, England

    @VodafoneUK Thank you. If they could prioritise this, that would be hugely appreciated. This is a particularly bad defect causing much disturbance.

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • uk_scratchcards SpeakTheTruth (@uk_scratchcards) reported from Richmond, England

    @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • tjpembo Tim Pemberton 💙 (@tjpembo) reported

    @VodafoneUK @vodafoneservice For about a week now I rarely if ever get anything better than 3G. This is really terrible. Is this a known issue in TW11 postcode? Is this a problem for anyone else in #Teddington?

  • JNewshound Augustus Medici (@JNewshound) reported

    @RichardAM60 @VodafoneUK Obviously they have some unresolved issues with their roaming partners in the US blocking their customers. Have they been paying their bills?

  • GregoreSer Ser Gregore (@GregoreSer) reported

    @evmanuk @VodafoneUK If that shows no line faults then you know the issue is internal to your property

  • evmanuk EV Man UK (@evmanuk) reported from Cowling, England

    @sc101_101 @ToninhoPapoose @VodafoneUK How can I run the tool? Or even download it? It won’t work on a phone (which is on 4G anyway). I should point out after this message, it goes no further. Run that and that’s it. Beach to beginning of the ‘help’.

  • SnellingDean Dean Snelling (@SnellingDean) reported

    @GregoreSer @evmanuk @VodafoneUK OMG, you do realise he’s using his phone to have the chat, which will be using a 4G service and not his home broadband which will be on a completely different system.

  • grouchycommuter Grouchy Commuter (@grouchycommuter) reported

    @VodafoneUK 5 days into a new contract and not one single day of continuous connectivity. Internet was completely down for ages but your tech team will only contact me in “24-72hrs” I’ll just explain that to my manager, shall I?

  • Pyrojon007 Pyrojon (@Pyrojon007) reported

    @VodafoneUK why why why, when I speak to a non human that my Internet is down AGAIN! you send me a text to start a webchat. What bright spark thought of that! Get rid of that voice prompt and get rid of Tobi!!!! Very 😠 😡 and to think I pay for this poo!

  • brook16667 Richard Ozenbrook (@brook16667) reported

    @VodafoneUK Sunday morning my internet is dropping out every 5 minutes( same last weekend and you've lowered my speed and increase cost🤔). Makes doing anything today impossibly awkward, no support from you that's why people cancel.

  • JNewshound Augustus Medici (@JNewshound) reported

    @VodafoneUK @StevieONeill I’m here and it’s still not working @VodafoneGroup get your act together!!!!

  • AnaisNish AnaisNish (@AnaisNish) reported

    @VodafoneUK is vodafone broadband down in SW2? I haven't been able to get it to work this morning