Vodafone outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Croydon, Hammersmith, Wandsworth, Hounslow, and Walton-on-Thames.

City	Problem Type	Report Time
Croydon	Internet	18 hours ago
Croydon	Phone	4 days ago
Hammersmith	Wi-fi	5 days ago
Wandsworth	Internet	6 days ago
Wandsworth	Internet	6 days ago
Hammersmith	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Helen Cook (@HCook13) reported 1 minute ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  Sangeeta #VisualArtist (@SanThoughts) reported 11 minutes ago from Hounslow, England

  I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown

• 
  Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported 15 minutes ago from Croydon, England

  @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

• 
  Michelle Hastie-Wild (@hastiepops) reported 15 minutes ago from Worcester Park, England

  @VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.

• 
  A. Marie (@Ambii_Bambieee) reported 16 minutes ago from Lambeth, England

  Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

• 
  Olivia Anderson (@oliviaanderso34) reported 18 minutes ago from Hammersmith, England

  @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

• 
  Carmen (@rougecarmen90) reported 25 minutes ago from Lambeth, England

  I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

• 
  Rachel Mackay (@rachmackay) reported 26 minutes ago from Lambeth, England

  @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

• 
  Olivia twist (@OTwist_69) reported 28 minutes ago from Kingston upon Thames, England

  @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

• 
  Cressida Robson (@cressidarobson) reported 28 minutes ago from Hounslow, England

  @VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

• 
  Rookie (@royalfocus1) reported 28 minutes ago from Brentford, England

  Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

• 
  Jade Sharp (@jadesharp1992) reported 33 minutes ago from Richmond, England

  @VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!

• 
  Cressida Robson (@cressidarobson) reported 34 minutes ago from Hounslow, England

  @VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE

• 
  Cressida Robson (@cressidarobson) reported 44 minutes ago from Hounslow, England

  @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 47 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  🔥Joe🔥 (@joewhmclean) reported 48 minutes ago from Hammersmith, England

  @katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!

• 
  A. Marie (@Ambii_Bambieee) reported 48 minutes ago from Lambeth, England

  @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

• 
  Lily (@lilyrocks) reported 51 minutes ago from Spelthorne District, England

  @VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤

• 
  Jade Sharp (@jadesharp1992) reported 54 minutes ago from Hounslow, England

  @vodafoneuk Hi guys, when will slow data speeds and dropped calls be relooked into in the TW136AW area? Customer services are saying it's all been fixed for weeks, but calls are still dropping, and speed tests on 4G and 5G are horrendous even outside. Have reset network settings…

• 
  John Watton (@jwatton) reported 55 minutes ago from Hounslow, England

  @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kirstie Allsopp (@KirstieMAllsopp) reported 7 minutes ago

  Anyone else had a complication with their @VodafoneUK mobile & been advised by Vodafone to swap to @LycaMobile for 24 hours? 5 Months later my son is still trying to swap back, the whole procedure has been absolute chaos & taken up days of time. Never go near Lyca!

• 
  Vodafone Group (@VodafoneGroup) reported 11 minutes ago

  @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

• 
  @screechy (@screechy451738) reported 12 minutes ago

  @VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.

• 
  Robin Nakamoto (@RobinNakamoto) reported 14 minutes ago

  @BitmundFreud ah ok it's Vodafone the issue then... good thing that i have both my phone and my home internet connection on @VodafoneUK 💀

• 
  Bob Baird (@VanDeretto) reported 16 minutes ago

  @VodafoneUK Why am I getting so poor 4G coverage in KA9 1UH?

• 
  BozBey (@BozBey58) reported 16 minutes ago

  @VodafoneUK Why would a company like yours, which makes billions of dollars, use some pointless virtual assistant called Tobi? Because of that stupid Tobi, I can't get my work done, nor can I connect with a customer agent. I've never seen such a stupid system.

• 
  Hello Purgatory (@HelloPurgatory) reported 16 minutes ago

  @VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.

• 
  Gill R (@thespiralquirk) reported 17 minutes ago

  Dearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄

• 
  Barrie Stimpson (@stimmo64) reported 18 minutes ago

  Hi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.

• 
  Zara Chaudhry (@Zarachaudhry52) reported 19 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨