Vodafone Outage Report in Hook, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Paddington, Croydon, City of Westminster, Tower Hamlets, Southwark, City of London, Hammersmith, Ealing, Southall, Kensington, Egham, Camden Town, Guildford and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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🇺🇦 Phil Swallow 🦅
(@Phil_Swallow) reported
from
Whyteleafe, England
@VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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Lee
(@Leepearce23774) reported
from
West Molesey, England
@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
@VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@VodafoneUK can I have some help please 🙏
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wekalex
(@wekalex1) reported
from
Camden Town, England
@VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers
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soy como soy
(@LittleDiablos) reported
from
Croydon, England
@VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee
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Mark.Birdy
(@mark_birdy) reported
from
Hounslow, England
@VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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Mary Denyer
(@denyermc) reported
from
Wandsworth, England
@VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!
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Lewis 🇪🇺 🇬🇧
(@LJB179) reported
from
Lambeth, England
@VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.
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Joe Curtis
(@jccurtis1) reported
from
Merton, England
@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
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Manny Montanaro
(@MannyMontanaro) reported
from
Islington, England
@VodafoneUK How long have you got? I already do everything I can not to go into your stores. The one time I am forced too, your staff & their horrible attitude never fails to surprise me.
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though
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Bethany Cole
(@coleb86) reported
from
Ealing, England
Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tara Llewellyn
(@Taragriffiths6) reported
@jemmahood @VodafoneUK Supply of Goods and Services Act 1982, states that service providers are required to provide their goods or services with reasonable care and skill, at a reasonable price and within a reasonable time frame where a fixed date had not been previously agreed between the parties.
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Craig Sullivan
(@OptimiseOrDie) reported
@GeorgeMonbiot @VodafoneUK So this sounds like a movement and project I could help with. I have personal experience of the shame, mistrust, byzantine paperwork, Kafkaesque decisions and being made to feel like nothing, just a number, not a real person. Hard enough to grieve when you're being kicked!
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CJ
(@BoopingBurrito) reported
@GeorgeMonbiot @VodafoneUK None of this surprises me - my first full time job was in one of their call centres, and it was horrific. We were forced to provide terrible customer service under threat of losing our jobs. They were absolutely heartless, and determined to extract every penny from customers.
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Stephen Hall
(@StephenHall56) reported
@VodafoneUK I pay monthly Ben, been a customer for over 4 years, removed my spend limit as instructed before I came away on holiday. How would I go about making payment on app? Very disappointed
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aileen bennett
(@aileenbennett20) reported
@GeorgeMonbiot @VodafoneUK After reading your article and learning about the distress both you and other suffered at the hands of @Vodafone I will be following this story. As a Vodafone customer of 23 years I will not be renewing my contract until your points are addressed fully.
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Patrick Dodson
(@patrickn1) reported
Day 9 (straight) with no internet. Seems to be a @WeAreOpenreach issue but @VodafoneUK don’t communicate the issue and simply spout platitudes and business waffle. DM’s are hopeless
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anita makri
(@anita_makri) reported
@GeorgeMonbiot @VodafoneUK Thank you for taking this all the way! Not specific to bereavement - I see change in utility companies I deal with. E.g. referring to internal errors to justify higher payments or no info. Leaving the customer powerless. As if there's no expectation of accountability any more...
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Anita G 💙
(@holidaylady021) reported
@GeorgeMonbiot @VodafoneUK Appreciate this isn't directly relevant to your issue, but please can you also ask the CEO why they think it's acceptable to have a fixed contract that builds in a price rise mid contract by CPI+3.9%? I don't mind the CPI but an extra 4%pa is profiteering. It's another con.
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@VodafoneUK hello we are having issues in the ME9 postcode with broadband, it has been dropping on and off for the last week or so. Can you investigate please.
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Katy
(@KatyVioletC) reported
@VodafoneUK are there known issues with Broadband currently? Internet keeps dropping out…