Vodafone Outage Report in Hook, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Vodafone
Vodafone is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of London, Southwark, City of Westminster, Hammersmith, Islington, Hayes, Croydon, Tower Hamlets, Paddington, Ealing, Southall, Kensington, Egham and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| City of London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better
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Lee Harrison
(@leegharrison) reported
from
City of London, England
Arghhhhh @VodafoneUK you are so frustrating!! 😤 Was offered extra 100GB data last week, texted as requested to take up offer but it wasn't applied & now I've run out as I assumed it was there!! Your call handler said there were issues with this offer & there had been many calls!
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.
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Jules Lavin
(@juleslavin) reported
from
Islington, England
@VodafoneUK @tclmoveuk appalled to have bought my daughter TCL watch & after two visits and two hours at the Angel store for it not to work. A ‘child safety’ product fundamentally needs to provide the service it advertises. #incompetent #charlatans
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
@VodafoneUK Absolute dogshit service all weekend. Always getting 'No service' coming up. Internet crap,5 mins to send a text. Bloody useless
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Alistair pepper
(@awpepper7) reported
from
Camden Town, England
@VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.
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Mike Cullis
(@Silluc) reported
from
Wandsworth, England
@virginmedia I get a more reliable service from my mobile provider @VodafoneUK than I do from your cable service which requires constant rebooting throughout the day
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Dazzer
(@dazzer2103) reported
from
Merton, England
I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.
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Princess Andrea 💋
(@sweetPrincessm1) reported
from
Camden Town, England
Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault
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Oriel Hutchinson
(@bailiffbabe) reported
from
Islington, England
@bt_uk Vodafone, @VodafoneUK who pay #BT for service 2 my line, have said your ops wd come 2 days ago. No show- now tomorrow #tomorrowspaperstoday
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Dazzer
(@dazzer2103) reported
from
Merton, England
@VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.
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Gohar Khan
(@gakhan) reported
from
Camberwell, England
@VodafoneUK your customer service is horrible, you take advantage of existing customers loyalty. You customer service is to serve you and not your customers. Upgrading with you is painful #horriblecustomerservice
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so
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Nicky 🏳️🌈 #gameblast19
(@Lampdesu) reported
from
City of London, England
@TheAlanColeShow @OllyNewport @VodafoneUK Ah paying for a phone too! Shit out of luck mate :( always a bum deal getting a phone on contract 😥
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Troy Norcross
(@troy_norcross) reported
from
Islington, England
Hey @VodafoneUK / got my new broadband installed. Realistic speed is 7Mbit/sec. Your advertised 70Mbit/sec "sync" speed is irrelevant and is classic mis selling. @ASA_UK as a 15 year Vodafone customer I am truly #Disappointed #NeverVodafoneBroadband #missold
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Rishi Madlani
(@RishiMadlani) reported
from
Paddington, England
@VodafoneUK For a communications company taking 7 hours to reply is a disgrace - shockingly poor customer service from @VodafoneUK again - I needed the internet to work this morning & this is too late 😡
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Bogdana
(@Bogdana) reported
from
Islington, England
Here's a good example of "surprise & delight": you're an ISP and a client moves home & wants to keep you as their provider. You tell them the service will be up in the new house on x date and u make it available at 6 am, NOT at 11pm on that day. Hint hint @VodafoneUK
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Dazzer
(@dazzer2103) reported
from
Wandsworth, England
@VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.
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Nicky 🏳️🌈 #gameblast19
(@Lampdesu) reported
from
City of London, England
@OllyNewport @TheAlanColeShow @VodafoneUK I got 2 months left of Vodafone before I can drop the useless network for head over to Three, I hope hope they still have that deal on then :)
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Goddard
(@hayleyecg) reported
from
Stratford, England
@VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!
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Craig
(@Jagercraig) reported
from
Shefford, England
@VodafoneUK your account transfer team are awful! I’m fed up with being told different things by different people!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly
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lil em
(@origemwilks) reported
from
Frittenden, England
@VodafoneUK customer service is absolute DOG ****. Disgusted Is an understatement. @VodafoneGroup
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Quentin
(@quentinnield) reported
from
Lambeth, England
@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12
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Dr Jonathan Cox
(@DrJonathanCox) reported
from
Birmingham, England
Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic
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Ben Henderson 🏴
(@ben3003) reported
from
Finchampstead, England
@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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Alison munro
(@AlisonAlimun62) reported
from
Edinburgh, Scotland
@VodafoneUK my partner is tearing his hair out with the absolutely shocking customer service. Just been on the phone for 45 mins and agent said she was taking her break now and will phone back later! I suspect not. So angry 😡