Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 03/21/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Croydon, City of London, Southwark, Paddington, Hammersmith, Guildford, Ealing, Wandsworth, Islington, Tower Hamlets, Camden Town, Epsom and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • tracie0909 tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • the_loop_line Katie Rose (@the_loop_line) reported from Brentford, England

    @VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...

  • chadedwards (((Chad))) (@chadedwards) reported from Camberwell, England

    @VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

  • MikeeHorton Michael (@MikeeHorton) reported from Brentford, England

    @h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.

  • Paul_Jones_1983 Paul Jones (@Paul_Jones_1983) reported from Croydon, England

    @VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!

  • Camtana25 £45m + Player Sales FC (@Camtana25) reported from Wandsworth, England

    @VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.

  • DrBroadstock Martin Broadstock (@DrBroadstock) reported from Croydon, England

    @VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...

  • yapkultan Yaprak Kul (@yapkultan) reported from Islington, England

    @VodafoneUK since yesterday having internet issue !!!!!!

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for

  • EronZekaj Eron Zekaj (@EronZekaj) reported from Brentford, England

    @VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused

  • MichaellaB17 Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • mattfishr66 Matt Fisher (@mattfishr66) reported from Merton, England

    @VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Brentford, England

    @VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • SteveLondon79 Steve (@SteveLondon79) reported from Islington, England

    @VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    .@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Kayb114 Kayb1 (@Kayb114) reported

    @VodafoneUK Worst company ever! @vodafoneuk - do you keep all your customers waiting over a month for internet!?

  • PlattLake DickieRoadMarket (@PlattLake) reported

    @VodafoneUK Now it's asking me to insert a mobile stick? Is this a wind up? Either fix it or it's cancelled in the morning. Not paying for no service.

  • goodeyepyper Drew (@goodeyepyper) reported

    @VodafoneUK since it's impossible to get through to you on chat or phone and you don't reply to complaints portal. Here I am... again, ref 18805839 @MoneySavingExp What do you do when a major business completely fails customer service wise? No internet for 3 days... AGAIN

  • potangelo Potangelo (@potangelo) reported

    @VodafoneUK got a message saying my Spotify premium will terminate by the end of the month and then you’ll charge me but I’m not on a contract with you. What’s going on?!

  • IanMacklin3 Ian Macklin (@IanMacklin3) reported

    @VodafoneUK any ideas why I may can't access the Internet outdoors even when I got a 5G signal. LIVERPOOL/N,WEST area???

  • DougFairbrother doug fairbrother (@DougFairbrother) reported

    @VodafoneUK Why is it impossible to speak to customer service on the phone? I'm being messed around with my installation and account and noone is giving me straight answers. Extremely frustrating. #broadband #complaint

  • Lou_MumOf3 Louise Lucas (@Lou_MumOf3) reported

    @SirDecka £LouMumOf3 Anything would help so much right now, just for some food shopping and my @VodafoneUK bill! 🙏 💙

  • CatDowns CatWithDowns (@CatDowns) reported

    @VodafoneUK Yep and my internet is down... Any support??

  • DormandPaul Paul Dormand (@DormandPaul) reported

    @VodafoneUK is there a problem with your mobile date as now can only achieve 3G (been like this now for 12 hours Cheshire)

  • Rob_Swain22 Rob Swain (@Rob_Swain22) reported

    @VodafoneUK What about sorting out the problems with coverage in Bournemouth BH8!! I would never recommend Vodafone.