Vodafone outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Croydon, Hounslow, Wandsworth, Epsom, and Staines.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Croydon	Wi-fi	5 days ago
Hounslow	Wi-fi	7 days ago
Wandsworth	Wi-fi	8 days ago
Croydon	Internet	10 days ago
Hammersmith	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Olivia Anderson (@oliviaanderso34) reported 4 minutes ago from Hammersmith, England

  @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

• 
  Charlie Cassen (@charliecassen) reported 10 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  Charlotte Tice (@Charlotte_tice) reported 11 minutes ago from Richmond, England

  @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

• 
  MARK A IZATT (@markaizatt) reported 11 minutes ago from Hounslow, England

  Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

• 
  Steve Peskett (@speskett) reported 14 minutes ago from Worcester Park, England

  Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

• 
  Steffi_daydreamer (@stef_daydreamer) reported 17 minutes ago from Richmond, England

  @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

• 
  Jade Sharp (@jadesharp1992) reported 21 minutes ago from Richmond, England

  @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

• 
  Jason MacKenzie (@jasonmackenzie) reported 23 minutes ago from Merton, England

  16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

• 
  Charlie Cassen (@charliecassen) reported 28 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  dhruv shah (@MeherIndustries) reported 29 minutes ago from Brentford, England

  @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

• 
  lee christie (@leechristie4) reported 31 minutes ago from Epsom and Ewell District, England

  @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 35 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Cressida Robson (@cressidarobson) reported 36 minutes ago from Hounslow, England

  @VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

• 
  Mary Denyer (@denyermc) reported 39 minutes ago from Wandsworth, England

  @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 44 minutes ago from Hammersmith, England

  @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

• 
  Tatiana Dobreva (@Tatiana11Dobrev) reported 45 minutes ago from Wandsworth, England

  @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

• 
  Kate Burness (@kateburness) reported 46 minutes ago from Hounslow, England

  @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

• 
  PM 🇺🇦 (@prasulm) reported 50 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  @thebadissuecollective (@IanDavidRoss1) reported 54 minutes ago from Lambeth, England

  @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

• 
  JustJC (@JustJC_London) reported 59 minutes ago from Croydon, England

  @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary marr (@Garym0211) reported 2 minutes ago

  @VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!

• 
  Graeme A'Court (@court_graeme) reported 5 minutes ago from Blyth, England

  Terrible customer service over the past two days from @VodafoneUK. No-one I have spoken to has a clue what is going on or what to do.

• 
  Nayara Tallissa (@NayaraTallissa) reported 9 minutes ago

  @VodafoneUK Hello, I am extremely dissatisfied with this service provider. I pay my bill on time, I've been with you for almost a year now, and I really like your internet. However, my cell phone was stolen, I made a purchase that was approved, but after a few days it was canceled

• 
  Keith Champion (@champs1uk) reported 10 minutes ago

  @VodafoneUK Trying your online customer service is enough to put anyone off of using Vodafone forever.

• 
  Mukul Goyal (@MukulGoel) reported 15 minutes ago

  @VodafoneUK My mobile broadband device is not working for about 2 weeks and I complained thrice about it but still no solution has been provided!! Nobody even helped at your store. They say it's not their job! How long before it works again ! #vodafoneuk #poorservice

• 
  Nik (@ThingsByNik) reported 17 minutes ago

  @JohnMJames1 @VodafoneUK Interesting this. I’ve been having a poor signal from Vodafone around Rainhill last week or so, but usually get a great signal from them. Was thinking is it time for maybe a switch, but after your tweet, then maybe not,..

• 
  gman (@gg41r) reported 20 minutes ago

  So much for the stress free switching or however @VodafoneUK put it. Today's is my going live day with them. It's after 3pm...no Internet and after an hour speaking to tech help on the phone. Very poor service.

• 
  Jonathan Black (@Jonatha16135891) reported 20 minutes ago

  @VodafoneUK Hey - our mobile signal services have been pretty poor recently, connecting to 5g with 1 bar, then having to go on airplane mode to disconnect, then connecting again on 4g, and that sometimes not working too - we're finding this consistently in maida vale area, london, but also on the move. anything going on?

• 
  JMF1498 (@JMF1498) reported 20 minutes ago

  @VodafoneUK Unbelievable service, nowhere near our guaranteed download speed and a modern that refuses to let us use a ethernet cable.

• 
  Eleanor. (@_elliewalsh) reported 21 minutes ago

  @VodafoneGroup @VodafoneUK I’m trying to DM you but you’ve taken off this service here. Are you offering any concessions or support for people stranded in the UAE like @O2 are?