Vodafone outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Hounslow, and Walton-on-Thames.

City	Problem Type	Report Time
Hammersmith	Internet	4 days ago
Hammersmith	Wi-fi	6 days ago
Hammersmith	Wi-fi	8 days ago
Croydon	Internet	9 days ago
Croydon	Phone	12 days ago
Hammersmith	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Lee (@Leepearce23774) reported 51 seconds ago from West Molesey, England

  @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 2 minutes ago from Hammersmith, England

  @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

• 
  Steve Peskett (@speskett) reported 2 minutes ago from Worcester Park, England

  Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

• 
  Rachel Addy (@ReaddyUK) reported 7 minutes ago from Croydon, England

  @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

• 
  Vìncere. (@VictorJ1987) reported 8 minutes ago from Brentford, England

  @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

• 
  Carmen (@rougecarmen90) reported 9 minutes ago from Lambeth, England

  I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

• 
  Soufian (@tonyjayfunk) reported 15 minutes ago from Richmond, England

  How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

• 
  Andrew Rickman (@Andrew_Rickman1) reported 15 minutes ago from Sutton, England

  @VodafoneUK nice to know Vodafone is happy to commit fraud on there customers accounts and refuse to solve it 🤬🤬🤬 absolutely disgusting customer service provided

• 
  Jason MacKenzie (@jasonmackenzie) reported 16 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  David (@gingertrvlguru) reported 16 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

• 
  James Willmoth (@willmothj) reported 16 minutes ago from Worcester Park, England

  @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

• 
  Vítør ★彡 (@vitor_teo_) reported 21 minutes ago from Merton, England

  @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

• 
  Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported 26 minutes ago from Hounslow, England

  @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

• 
  dhruv shah (@MeherIndustries) reported 31 minutes ago from Brentford, England

  @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

• 
  soy como soy (@LittleDiablos) reported 43 minutes ago from Croydon, England

  @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

• 
  Jade Sharp (@jadesharp1992) reported 45 minutes ago from Hounslow, England

  @vodafoneuk Hi guys, when will slow data speeds and dropped calls be relooked into in the TW136AW area? Customer services are saying it's all been fixed for weeks, but calls are still dropping, and speed tests on 4G and 5G are horrendous even outside. Have reset network settings…

• 
  Pudding (@no1snoopyfanuk) reported 46 minutes ago from Brentford, England

  ANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡

• 
  Cressida Robson (@cressidarobson) reported 47 minutes ago from Hounslow, England

  @VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

• 
  Sandra Lema Siaba (@Sandra22199329) reported 47 minutes ago from Lambeth, England

  @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

• 
  Tatiana Dobreva (@Tatiana11Dobrev) reported 48 minutes ago from Wandsworth, England

  @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barrie Stimpson (@stimmo64) reported 2 minutes ago

  Hi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.

• 
  Stevie G (@GTStevie46) reported 5 minutes ago

  @VodafoneUK load of wankers taken my money without asking your customer service is shocking taken money twice in a week

• 
  K (@96kela_) reported 12 minutes ago

  Proper poor network @VodafoneUK the signal today has been shocking!

• 
  Carol Hibbert (@carolhibbert51) reported 14 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!

• 
  TheMightyi (@themighy_i) reported 14 minutes ago

  @VodafoneUK hi Vodafone I’m having trouble logging into my account, could you message me please

• 
  Rajiva Kumar Singh (@rksrajiv) reported 16 minutes ago

  @ArunHebbar7 @VodafoneUK @AdityaBirlaGrp In my view, they have recognised liabilities on account of spectrum dues but not actually paid. Out of this, 55254 crores worth dues for spectrum, 36950 crores spectrum dues payable till year 2028 has been adjusted with equity issue to govt. someone could check and confirm.

• 
  Navierstokes (@Navierstokes69) reported 17 minutes ago

  @VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.

• 
  Michael Dance (@ourdancefamily) reported 22 minutes ago

  .@SMARTYMobileUK is a waste of space. Their live chat asks you a load of trash and to cancel a sim is a pain in the arse. Why can’t a mobile company see the account you’ve logged into and actually provide decent support, every other network can, let’s hope @VodafoneUK fixes it!!

• 
  Hello Purgatory (@HelloPurgatory) reported 24 minutes ago

  @VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.

• 
  THOMAS COULTER (@tcoulter7c) reported 25 minutes ago

  @VodafoneUK worst customer service experience ever top up on app wouldn't work lady could barely speak English asked me to spell my whole name and address then told me to go online to top up when I was calling cos online didn't work!!!! Ridiculous