Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 03/13/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: Guildford, Hammersmith, London, Croydon, City of London, Ealing, Wandsworth, Islington, Tower Hamlets, Camden Town, Southwark, City of Westminster, Epsom, Southall and Staines.

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City Problem Type Report Time
United KingdomGuildford Phone
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • Aimeelo02455188 Aimee lou (@Aimeelo02455188) reported from Wandsworth, England

    @VodafoneUK your mobile phone network is down, how long is this likely to last

  • KdLS_7 Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

  • markaizatt MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Richmond, England

    @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

  • mast3rblack Isidudla sabantu (@mast3rblack) reported from Hounslow, England

    @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

  • oOISSYOo Issy (@oOISSYOo) reported from Ealing, England

    @VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • rougecarmen90 Carmen (@rougecarmen90) reported from Lambeth, England

    I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

  • PaddiePower Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • Rogu3Ph4nt0m Velvet Thunder 🇵🇸 (@Rogu3Ph4nt0m) reported from Camberwell, England

    @VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

  • scottPILLgram Perc Angle (@scottPILLgram) reported from Lambeth, England

    @VodafoneUK Yeah well you just lost a customer. Idiots

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • helenrbowden helen rebecca bowden (@helenrbowden) reported

    What a joke @VodafoneUK I need to talk to someone. You can’t help me on line and ask me to call but you refer me back online! Terrible service

  • TwixLogic Ashley (@TwixLogic) reported

    Wouldn’t bother with @VodafoneUK - 5 days, no internet, people telling me I’ll get a call back within 24h, nothing. Told issue resolved, still here. Now it’s bank hols so probably nothing till Tuesday. Next step is Ofcom as I can’t seem to speak to anyone relevant at Vodafone 🙃

  • KeepOnMoshing David Nathan Davies (@KeepOnMoshing) reported

    @VodafoneUK Is it just me, or is TOBi not working?

  • DavidWhite_IO David White (@DavidWhite_IO) reported

    @VodafoneUK I’ve just spoken to your customer service team, all should be fine but I would 100% get training for your Woking branch. One hour to upgrade for them to then tell me the computer isn’t working!! Shocking

  • ljft1812 Liam Flanagan-Todd (@ljft1812) reported

    @VodafoneUK - is your online help working? B en trying to access it for 15 minutes without success?

  • omran1978 Omran (@omran1978) reported

    Thank you @VodafoneUK for manually porting out the wrong number on my account to @TalkmobileUK even though it was done correctly online!! Another day wasted sorting out your mistakes!! @AhmedShelbaya - pls take note - constant mistakes by Vodafone giving more poor service!!!!

  • coffeesteve3 coffeesteve (@coffeesteve3) reported

    @alabamageisha @VodafoneUK Wouldn’t bother! 4 weeks of intermittent mobile data here. Have been repeating same steps over and over again with technical team Finally had enough and cancel my plan with them. Then they tell me they want me to pay a termination fee! #pisspoor

  • msskillen Mark Skillen (@msskillen) reported

    @VodafoneUK As of today you have now disconnected our service and we have no internet now impacting our ability to fulfil us being able to work from home. We were due an upgrade which was move until May but somehow you have managed to stop our service and we’ve been on the phone all day

  • Szulq83 Saadia Zulqarnain (@Szulq83) reported

    @VodafoneUK the worst network ever! Disconnected my business number in error and now they’re telling me I have to wait up to 3 working days to have it connected again. I have missed out on work calls from clients due to your INCOMPETENCE!!! It’s disgusting service

  • lynseyrees lynsey smith (@lynseyrees) reported

    @VodafoneUK 1hr 46minutes on the phone for the call to be disconnected spent 2 hours on the phone last month as well an absolute nightmare when you want to get something sorted totally disappointed customer who can’t wait to leave angry 😡