Vodafone Outage Report in Hook, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Vodafone
Vodafone is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: Croydon, London, City of London, Southwark, Paddington, Hammersmith, Guildford, Ealing, Wandsworth, Islington, Tower Hamlets, Camden Town, City of Westminster, Epsom and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Aimee Hughes
(@Aimee_CN_Hughes) reported
from
Hounslow, England
@VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.
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Nicky 🏳️🌈 #gameblast19
(@Lampdesu) reported
from
City of London, England
@OllyNewport @TheAlanColeShow @VodafoneUK I got 2 months left of Vodafone before I can drop the useless network for head over to Three, I hope hope they still have that deal on then :)
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Dazzer
(@dazzer2103) reported
from
Merton, England
I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.
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Vikki M
(@Vikki_L_M) reported
from
Paddington, England
@VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.
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Jules Lavin
(@juleslavin) reported
from
Islington, England
@VodafoneUK @tclmoveuk appalled to have bought my daughter TCL watch & after two visits and two hours at the Angel store for it not to work. A ‘child safety’ product fundamentally needs to provide the service it advertises. #incompetent #charlatans
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Guy Miscampbell
(@guymiscampbell) reported
from
Camberwell, England
Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so
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Jeffthebeerbloggingbeagle
(@Jeffthebeerblo1) reported
from
Camden Town, England
Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.
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King Kas ☥🇨🇩🌱
(@KingKas04) reported
from
Islington, England
@VodafoneUK Internet has been down since 1am
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StaceyPandaStrachan
(@strachan_stacey) reported
from
London, England
@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.
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Kim Jong Make em Say Ung
(@DeuceBro1) reported
from
Paddington, England
.@VodafoneUK signal at Paddington is dire today.
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Nicky 🏳️🌈 #gameblast19
(@Lampdesu) reported
from
City of London, England
@TheAlanColeShow @OllyNewport @VodafoneUK Ah paying for a phone too! Shit out of luck mate :( always a bum deal getting a phone on contract 😥
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.
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Oriel Hutchinson
(@bailiffbabe) reported
from
Islington, England
@bt_uk Vodafone, @VodafoneUK who pay #BT for service 2 my line, have said your ops wd come 2 days ago. No show- now tomorrow #tomorrowspaperstoday
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Princess Andrea 💋
(@sweetPrincessm1) reported
from
Camden Town, England
Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault
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Dazzer
(@dazzer2103) reported
from
Merton, England
@VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.
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Gordon McDonald
(@gordonmcdonald) reported
from
Hounslow, England
@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Noob McGoob
(@NR_mcg) reported
@VodafoneUK Sent my DM yesterday, still no phone call, still can't speak to anyone and the problem persists!
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Emma Harding
(@erharding10) reported
@VodafoneUK Pleased to report that the @VodafoneUK social media team have resolved all the issues without the need to involve my daughter. Shame it took a tweet to get there, but I have to say, DM communication was convenient and worked well
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ROHIT GUPTA
(@ROHITGU50960746) reported
@VodafoneUK sir my network issue not perfect network my phone number is 8879015405
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Rob Oliver
(@rob_a_oliver) reported
@VodafoneUK I’ve already explained above that your number is disconnected from our Network, so I certainly won’t be setting any such expectations. If we had the faculties to reconnect it we would have already done this for you. I hope you manage to get your connection query resolved. Sama
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Peterkin2020
(@peterkin1010) reported
@Ker_Anderson @jmcomms @VodafoneUK They were all equally bad back then. The DWP used to use 0845 numbers which all networks charged aroind 50p a minute to call. And yes GiffGaff caught me again in May 2012 when my £10 'goody bag' ran out. Topped up again and they clobbered me for 25p a minute calls.
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kate 🥂💕
(@pourmeavino) reported
@lordmambwe Same Absolute shocker @VodafoneUK I reckon I shall be changing as there service is horrendous
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Hanna (Germander Cottage Crafts) 🧶
(@GermanderCC) reported
@OneCreativeCat1 @VodafoneUK I was leaving them for plusnet mobile and the guy said "mmm you do know they're just a piggy back company though?" Yes but significantly cheaper and much better service.
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Ste ⇤ 2m ⇥ Griffiths
(@SteGriff) reported
Had a good time with @VodafoneUK this week; called up to fix my broadband price for the next year and Jonathan in support actually *reduced* my bill by £4 a month for 2 years! Never had that with any broadband provider before. Good stuff!
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POP
(@CorpPOPHyde) reported
@VodafoneUK Replying in DM has done nothing over these last few weeks! what’s your accessibility email? Btw The live chat doesn’t work there are so many errors on your part it’s actually getting ridiculous
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thefoodbae
(@TheF00dBae) reported
@VodafoneUK Wow I’m so glad you like the Instagram omg a whole Vodafone network viewed my IG?? You guys willing to offer any gifts for my iPhone 12 Pro Max (called EE to lay the nail in the coffin & cancel them) hard times on furlough no AirPods or anything 😢 unless??👀