Vodafone outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Hounslow, and Walton-on-Thames.

City	Problem Type	Report Time
Hammersmith	Internet	3 hours ago
Hammersmith	Wi-fi	3 days ago
Hammersmith	Wi-fi	5 days ago
Croydon	Internet	5 days ago
Croydon	Phone	9 days ago
Hammersmith	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Mimi Newsome (@newsome_mimi) reported 1 minute ago from Hammersmith, England

  @VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 5 minutes ago from Hammersmith, England

  @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 9 minutes ago from Lambeth, England

  @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

• 
  Thom Downie (@ThomDownie) reported 9 minutes ago from Wandsworth, England

  @VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.

• 
  Rachel Addy (@ReaddyUK) reported 10 minutes ago from Croydon, England

  @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

• 
  Richard Coventry (@richardcoventry) reported 10 minutes ago from Hounslow, England

  @DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 13 minutes ago from Hammersmith, England

  @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

• 
  Quentin (@quentinnield) reported 13 minutes ago from Lambeth, England

  Hi @vodafoneuk is there an issue with no 4g in Clapham? Can only get EDGE or 3g

• 
  Carmen (@rougecarmen90) reported 16 minutes ago from Lambeth, England

  I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

• 
  LOX Security (@loxsecurity) reported 20 minutes ago from Brentford, England

  ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

• 
  Cressida Robson (@cressidarobson) reported 22 minutes ago from Hounslow, England

  @VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE

• 
  Charlie Cassen (@charliecassen) reported 28 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 29 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Bobski (@bob_457) reported 30 minutes ago from Worcester Park, England

  @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

• 
  Paddy (@PaddiePower) reported 32 minutes ago from Lambeth, England

  Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

• 
  Ollie (@olliemafc) reported 35 minutes ago from Wandsworth, England

  Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

• 
  Olivia Anderson (@oliviaanderso34) reported 38 minutes ago from Hammersmith, England

  @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

• 
  Kate Benest (@Benest) reported 46 minutes ago from Twickenham, England

  @VodafoneUK @_genius_i_was @kayheads Broadband down here in SW14 #Vodafonedown #broadband

• 
  Isidudla sabantu (@mast3rblack) reported 56 minutes ago from Hounslow, England

  @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

• 
  Perc Angle (@scottPILLgram) reported 58 minutes ago from Lambeth, England

  @VodafoneUK Yeah well you just lost a customer. Idiots

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧J🇬🇧 (@_JIMBO55) reported 2 minutes ago

  Everyone beware. If you are with @VodafoneUK there is a scam phoning people and offering a new improved contract and a free phone as a gift. Do not give your details. Just hang up. It looks official, SMS phone numbers and emails all look real but are 100% fake. Not Vodafone

• 
  Chamara Iresh (@chamrairesh) reported 4 minutes ago

  @VodafoneUK Got targeted by a sophisticated scam impersonating Vodafone, same sender ID, real account details, and convincing support language. Looked 100% legit. Reported it, but no proper investigation. Customers beware: never share verification codes. #Scam #Fraud

• 
  not fred (@___NF___O_O) reported 6 minutes ago

  @VodafoneUK broadband down plz fix

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 7 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Gill R (@thespiralquirk) reported 9 minutes ago

  Dearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄

• 
  Daniel Pybus (@danielpybus) reported 18 minutes ago

  @VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"

• 
  Pasty (@rhyshunt5) reported 18 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  Ralph Hardwick (@HardwickRalph) reported 20 minutes ago

  @VodafoneUK Just spent 25 minutes on the phone regarding my current arrangement, for the 3rd time. On both previous calls promises to respond and own the problem. No response to either. Appalling customer service. Asked to be put through to Max Taylor. Now want another 10 days!

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 20 minutes ago

  @VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out

• 
  Walkie-talkie repairs UK (@2_Way_Radios) reported 22 minutes ago

  @VodafoneUK Tried to resolve an issue with two people, no joy. Going to use my cooling off period to cancel before you even install my broadband. Very poor service and cable install. #cancel #PoorService