Vodafone outages and service status in Hook, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Vodafone
Vodafone is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 21 days ago |
|
Hammersmith
|
Internet | 1 month ago |
|
Wandsworth
|
Internet | 1 month ago |
|
Hammersmith
|
Internet | 2 months ago |
|
Wandsworth
|
Phone | 2 months ago |
|
Hammersmith
|
Internet | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Steffi_daydreamer (@stef_daydreamer) reported from Richmond, England@VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?
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adriana ennab (@adennab) reported from Hammersmith, England@VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??
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J (@slinkywinky) reported from Wandsworth, England@mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.
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Johnfenton (@Jfenton66) reported from Croydon, England@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Aimee lou (@Aimeelo02455188) reported from Wandsworth, England@VodafoneUK your mobile phone network is down, how long is this likely to last
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Richard Coventry (@richardcoventry) reported from Hounslow, England@DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!
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Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, EnglandHi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Ollie (@olliemafc) reported from Wandsworth, EnglandIs anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out
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Ridwan Aremu Adedapo (@RidwanAAdedapo) reported from Brentford, England@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
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dhruv shah (@MeherIndustries) reported from Brentford, England@VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee
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Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England@philsturgeon @VodafoneUK That is the big problem with eSIMs
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Ange Gilly (@angegillis) reported from Lambeth, England@VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.
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Jade Sharp (@jadesharp1992) reported from Richmond, England@vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.
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Olivia twist (@OTwist_69) reported from Kingston upon Thames, England@VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all
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Matt Scammels (@Matbeluca) reported from Banstead, EnglandTrying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England@katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!
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A. Marie (@Ambii_Bambieee) reported from Lambeth, England@VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Paul Newman (@MrPaulNewman) reportedIf I was a @VodafoneUK customer- I wouldn’t be as of today
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One Million Sunsets (@Pickod) reported@ZiaYusufUK Some unelected gobshite with a fake title has just written to @VodafoneUK demanding to see the manager. You really can’t make this **** up can you ?
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Gaz1313 (@pursseyg) reported@SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).
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Nigel Leeder (@qm8tknfyjy) reported@SimonDanczuk @VodafoneUK No, no network makes money of it
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Matthew Tomkins (@MattTomkins8) reported@djp4cm4n @VodafoneUK Ugh, I just changed in November bcz O2 Internet was ****
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King Louis XIII (@GoodKingLou) reportedCancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...
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Rob Carmichael (@robcarmichael2) reported@VodafoneUK what is the issue with the network in the Neath area in South Wales? Data network has been atrocious for weeks now.
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Chekeeuk (@chekeeuk) reported@FreedomMatty @Iromg @VodafoneUK I've already cancelled mine. Bloody check of them. If they can afford to give free give aways, why not concentrate on the customer base that they have here (what with the cost of living) rather than people who rock up uninvited!
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Tim Bentham (@tim_bentham) reported@VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help
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Or Sassur (@Orsassur2) reported@VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.