Vodafone outages and service status in Hook, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (71%)
- Wi-fi (14%)
- Phone (14%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, Hammersmith, Hounslow, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 7 days ago |
|
Hammersmith
|
Internet | 10 days ago |
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Wandsworth
|
Phone | 12 days ago |
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Hammersmith
|
Internet | 14 days ago |
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Hammersmith
|
Internet | 27 days ago |
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Hammersmith
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Wi-fi | 27 days ago |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Pudding (@no1snoopyfanuk) reported from Brentford, England@VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?
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Jade Sharp (@jadesharp1992) reported from Richmond, England@VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!
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Mark Phillips (@wondermouse) reported from Wandsworth, EnglandDear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible
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Chris 🏳️🌈 (@strutcakes) reported from Lambeth, England@VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?
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Jade Sharp (@jadesharp1992) reported from Richmond, England@vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.
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A. Marie (@Ambii_Bambieee) reported from Lambeth, England@VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise
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David (@gingertrvlguru) reported from Lambeth, England@VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”
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🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England@katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!
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John 😷✊ (@JohnWildy71) reported from Croydon, England@RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.
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Olivia twist (@OTwist_69) reported from Kingston upon Thames, England@VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all
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jim kelly (@jimkel40) reported from Hammersmith, England@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Kate Benest (@Benest) reported from Twickenham, England@VodafoneUK @_genius_i_was @kayheads Broadband down here in SW14 #Vodafonedown #broadband
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Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England@VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???
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Paul Modley (@pmodley) reported from Hammersmith, England.@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Olivia twist (@OTwist_69) reported from Kingston upon Thames, England@AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?
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Rachel Addy (@ReaddyUK) reported from Croydon, England@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Richard Coventry (@richardcoventry) reported from Hounslow, England@DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Chamberlain (@Jack_william89) reported@laticssamuala @VodafoneUK It’s just piss poor isn’t it, and agreed can’t contact them either, the internet has been really **** the last few days tbh
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Sam Bam (@ManSamBam) reported@MichelleBeckett @SkyUK @VodafoneUK They were the worst for me too. Real arseholes.
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Tevis Knight (@tak_1505) reported@VodafoneUK 3 days now with no Wi-Fi, none of your call centre customer service agents can help, no openreach engineers working on any of the cables nearby ??
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Gee 🏴 (@xgee_geex) reported@VodafoneUK can you hire people that can actually help with issues please. Been on live chat with someone for about an hour now and nothing is happening. Actually useless.
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Iain (@skywalker1404) reported@MichelleBeckett @SkyUK @VodafoneUK They were awful when my wife passed away absolutely terrible, I had to take to twitter to get any response
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NotSoSexintheCity (@notsosexintheci) reported@dysonsmum @TheGaryLambert @VodafoneUK That’s so bad!!
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Wingssherpa (@WingsSherpa) reported@MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.
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Joey ap Joey (@FarmerJoeShow) reported@VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎
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Linda (@Linda62255054) reported@MichelleBeckett @SkyUK @VodafoneUK When my mil died last year the only one we didn’t have a problem with was Sky, they were great, bank, BT, Scottish power, M&S credit card were all hopeless.
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Dorastar1 (@Dorastar1) reported@MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.