Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 03/09/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Tower Hamlets, Croydon, Camden Town, Guildford, Southwark, Hammersmith, City of Westminster, City of London, Epsom, Southall, Staines, Paddington, Wandsworth and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomTower Hamlets Internet
United KingdomLondon Phone
United KingdomCroydon Phone

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • MillieCoulter Millie Coulter (@MillieCoulter) reported from Banstead, England

    @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan

  • loxsecurity LOX Security (@loxsecurity) reported from Brentford, England

    ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

  • jimkel40 jim kelly (@jimkel40) reported from Hammersmith, England

    @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

  • BenDodds3 Ben Dodds (@BenDodds3) reported from Lambeth, England

    @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

  • AndMedh Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported from Wandsworth, England

    @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!

  • Geojam George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

  • Matbeluca Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

  • S8KH_D S8KH_D (@S8KH_D) reported from Southall, England

    @VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?

  • NikiPilkington Niki Pilkington (@NikiPilkington) reported from Islington, England

    Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎

  • superpiran Piran Sucindran (@superpiran) reported from Hillingdon, England

    Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!

  • Geojam George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.

  • TheBillSexton Bill Sexton (@TheBillSexton) reported from Ealing, England

    @VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardHilsley Richard Hilsley (@RichardHilsley) reported

    @VodafoneUK may aswell just admitted defeat that my network are not going to arrange a replacement handset but there still going to collect there money 5 weeks no phone absolute shambles of a network where the staff are simply not interested in the people who pay there wages

  • craigjoldham31 Craig Oldham (@craigjoldham31) reported

    @VodafoneUK Hi I’m trying to remove the secure net from one number in my account I can seem to do it on the app can anyone help

  • TrevorMwiu Trevor (@TrevorMwiu) reported

    @VodafoneUK Hi, ported my number succesfully yesterday and all was well until 3hrs ago. My simcard is unable to connect to the network and my number when called states that it's not recognised

  • NewocAR NewocAR (@NewocAR) reported

    @VodafoneUK hello, how can one speak to customer services if they no longer have a phone number? Mother-in-law took out a contract but sent it back, yet to receive refund. Can't get past the "help" bots as she no longer has a number! Help please 🙏

  • senagiiw terry (@senagiiw) reported

    @VodafoneUK good customer service is better than a reward!! 😡😡

  • caleneledh 🏳️‍🌈(((CalenEledh)))🏳️‍🌈 #BLM (@caleneledh) reported

    @VodafoneUK Why is there always "technical difficulties" when opting out of a bundle? Do I now have to wait days for it to auto cancel?

  • joelcooper2408 joelcooper2408 (@joelcooper2408) reported

    @VodafoneUK my phone isn’t recognising any Vodafone service at all despite my sisters phone having service on Vodafone - nothing in surrounding area either?

  • MartinStanley20 Martin Stanley (@MartinStanley20) reported

    @VodafoneUK What is the point in putting everything online if nothing ******* works!!! The so-called simple process of unlocking my phone to any network doesn’t work - heaven for bid I actually want to call your so-called customer services department and speak to a human being.

  • gadgetguruk Christopher Retford (@gadgetguruk) reported

    Thank you @VodafoneUK you have well and truly messed my account up. Not only for 6 days could you not get my cellular service working on my Apple Watch, but you have managed to kill my service on my iPhone as well. I can’t even call to get help!

  • petersud Peter Suddell (@petersud) reported

    @VodafoneUK Yes checked everywhere constantly. It is 22 hours without any service so far.