Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 01/05/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: Paddington, London, Southwark, Hammersmith, Croydon, City of Westminster, Tower Hamlets, City of London, Ealing, Southall, Kensington, Egham, Camden Town, Guildford and Wandsworth.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • leechristie4 lee christie (@leechristie4) reported from Epsom and Ewell District, England

    @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

  • jimkel40 jim kelly (@jimkel40) reported from Hammersmith, England

    @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

  • loxsecurity LOX Security (@loxsecurity) reported from Brentford, England

    ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

  • superpiran Piran Sucindran (@superpiran) reported from Hillingdon, England

    Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!

  • Geojam George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

  • AndMedh Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported from Wandsworth, England

    @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

  • MillieCoulter Millie Coulter (@MillieCoulter) reported from Banstead, England

    @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

  • stephendball Stephen Ball (@stephendball) reported from London, England

    @DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone

  • NikiPilkington Niki Pilkington (@NikiPilkington) reported from Islington, England

    Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎

  • BenDodds3 Ben Dodds (@BenDodds3) reported from Lambeth, England

    @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

  • Geojam George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.

  • Hitchcockatoo Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • Richard2957 Richard Marks 3.5% (@Richard2957) reported from Camden Town, England

    @DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.

  • S8KH_D S8KH_D (@S8KH_D) reported from Southall, England

    @VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?

  • Matbeluca Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • TheBillSexton Bill Sexton (@TheBillSexton) reported from Ealing, England

    @VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?

  • The_CaptAwesome Who's Simon? 👨🏻‍🎤 (@The_CaptAwesome) reported from Hammersmith, England

    @VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • HarryMonk1 Tony Monk (@HarryMonk1) reported

    @VodafoneUK But surly a valued customer who has never strayed from the brand should not be made to look elsewhere?

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @fiifiadinkra Don’t do it. Joined Thursday and they have cut my number off without telling me. @VodafoneUK have changed number without permission Friday night they said they fix in 24 hrs + they lied. They are taking up to 26 minutes per question to reply to on chat. ABSOLUTE NIGHTMARE.

  • IaninAD Ian Holmes 💙 ⚒ (@IaninAD) reported

    For a communication company @VodafoneUK website and customer service is amongst the worst.

  • perezAjordan perezjoardan (@perezAjordan) reported

    @VodafoneUK @andyfasciacraft Text @antiticol now to fix your account immediately

  • www_raunak Raunak Agarwal (@www_raunak) reported

    @Xpertgasassist @VodafoneProbs @VodafoneUK I have order new sim from the vi app twise but every time they have can cancel the order without any information with out any call why they cancel my order. Many times I call the vi customer care support but answer is null. Plz look into tha matter

  • chutney_107 Alex Dawes (@chutney_107) reported

    @VodafoneUK 3 months free Spotify trial? Spotify literally offer that to every single new customer in the world? Nothing to do with #vodafraud. Investigate that.

  • FibonnaciTrade The Optimist (@FibonnaciTrade) reported

    @virginmedia Finally - I'm being offered better deals at @VodafoneUK and @ThreeUK whom I'd prefer to join. I've been with virgin since Blueyonder days..I cannot believe you cannot do anything for an existing customer.

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @SherifEmad_ @TheBlackNerd @VodafoneUK Thanks for the advice. Much appreciated. I have asked one of them to call me at 10am. If it doesn’t happen I will spread the word of their customer service every day for a month. Did speak to them on Thursday and they said it would be fixed in 24 hours. Thanks so much.

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @SherifEmad_ @TheBlackNerd @VodafoneUK broadband is appalling though. I have been royally screwed by them and the customer service person is deliberately taking 20+ minutes to reply each time. I am seriously considering driving down to Newbury to have it out with someone. Nice Pyramids though.

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @VodafoneUK Don’t do it. Joined Thursday and they have cut my number off without telling me. @VodafoneUK have changed number without permission Friday night they said they fix in 24 hrs + they lied. They are taking up to 26 minutes per question to reply to on chat. ABSOLUTE NIGHTMARE.