Vodafone Outage Report in Hook, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: Tower Hamlets, Southwark, London, Croydon, City of Westminster, City of London, Paddington, Hammersmith, Ealing, Southall, Kensington, Egham, Camden Town, Guildford and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…
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Lewis 🇪🇺 🇬🇧
(@LJB179) reported
from
Lambeth, England
@VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@VodafoneUK can I have some help please 🙏
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Lee
(@Leepearce23774) reported
from
West Molesey, England
@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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Manny Montanaro
(@MannyMontanaro) reported
from
Islington, England
@VodafoneUK How long have you got? I already do everything I can not to go into your stores. The one time I am forced too, your staff & their horrible attitude never fails to surprise me.
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wekalex
(@wekalex1) reported
from
Camden Town, England
@VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
@VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee
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Mark.Birdy
(@mark_birdy) reported
from
Hounslow, England
@VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.
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soy como soy
(@LittleDiablos) reported
from
Croydon, England
@VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving
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🇺🇦 Phil Swallow 🦅
(@Phil_Swallow) reported
from
Whyteleafe, England
@VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?
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Joe Curtis
(@jccurtis1) reported
from
Merton, England
@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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patjt187
(@patjt187) reported
@VodafoneUK why is it so hard to speak to someone at customer service? It was easier to explain to my 3 year that she couldn’t watch Disney. And that’s not easy!! Awful service and experience
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🌙
(@__badfriend) reported
A few weeks ago, I got the "white screen of death" on my Samsung S20 - a month before finishing my £50/month, 2 year contract. Phone in perfect condition, barely left the house with it and both @VodafoneUK and @SamsungUK @SamsungMobile refuse to offer to fix it. 🧵
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Alaluk
(@Alaluk2) reported
@VodafoneUK ur 4g signal indoors in corton area of stirling is **** you might want to change your site for coverage as its the worse out of the networks stop making out its good when I'm lucky if I get 4g for 10 mins no I will not dm you or ring not wasting more of my time
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Billy Pilgrim
(@billypilgrimHR) reported
Enjoying the single worst customer service experience from @VodafoneUK @VodafoneGroup. Without a phone for week waiting for a sim (twice told it has been sent) only to be told Vodafone cannot send nor can I go to a shop to get a replacement?! Costing me £100s in business...
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Richard
(@DevilzWork) reported
@VodafoneUK This is an awful deal
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Paul Goodmaker 😷
(@walshy365) reported
@VodafoneUK why is there no network for uk Vodafone customers in the USA? 90% of the time its non existent and occasionally get T-Mobile 3G or E. Same for all uk tourists we’ve met so must be network issue
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Jon Roobottom
(@roobottom) reported
Horribly confusing broadband home move service from @VodafoneUK - multiple emails that say things like “welcome to Vodafone”, “sorry you’re leaving us”, “we’re delighting you’ve cancelled your switch.” Calling their support results in a 10 min wait before getting disconnected. 😡
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Sabs 💙
(@krungtap) reported
@VodafoneUK Vodafone have a customer service model where they pretend to assist but the aim is to frustrate you until you disconnect the call or chat. I'm being passed on to the fourth advisor today. Ridiculous that I'll have to explain the issue again bc the
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CP
(@Wally247365) reported
@VodafoneUK, can we talk about how poor the neo watch and smart app is?
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Fiona Baker
(@Haffertee) reported
@virginmedia I’m talking about call backs . I sent a reply saying apologies I’ve been sending to the actual customer service focused @vodafoneuk