Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 02/10/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Camden Town, Fulham, Guildford, Paddington, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • AndyField1 Andy Field (@AndyField1) reported from Kingston upon Thames, England

    @VodafoneUK what is the problem with your data services in KT3

  • khaliq_nadia Nadia_Khaliq (@khaliq_nadia) reported from Paddington, England

    @karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • Burakiosaurus Burak Sezgin 🦖 (@Burakiosaurus) reported from Hillingdon, England

    And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • filace Jon Fautley (@filace) reported from Guildford, England

    @g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

  • keplerniko KeplerNiko (@keplerniko) reported from Merton, England

    @VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • MichelleMcGrade Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • deliavici Delia Ozarchevici (@deliavici) reported from Paddington, England

    @VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you

  • Vig79 Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • olabara_ Lams (@olabara_) reported

    @VodafoneUK Vodafone has to be the worst service I’ve ever encountered. Need to leave this network ASAP #DONTJOINVODAFONE

  • thebritishguy26 TheBritishGuy (@thebritishguy26) reported

    @MartinSLewis hi, I've been having an ongoing issue with @VodafoneUK for 4 weeks this Saturday I'm a new customer and my number and service still hasn't been ported and sorted ... Do you have any advice weather I can cancel or get compensation?

  • lemel_o ✯ Lemel ✯ (@lemel_o) reported

    @VodafoneUK your another one with the shocked and stunned on how a poor service and the reception I received and the lies and the bamboozlement… we need a serious word about your deceitful customer service and agents and managements !!!!!!!

  • AntWrightChef Anthony Wright (@AntWrightChef) reported

    @VodafoneUK I’ve emailed global support last week and I’ve herd nothing back ?

  • jamesmead99 James Mead (@jamesmead99) reported

    @VodafoneUK why does my 84 year old mum still keep waiting for her Vodafone landline to be fixed. Nearly 3 weeks of waiting and lots of broken promises. Please sort it out. She’s on her own and she needs her phone.

  • LeeSmith1980 Lee Smith 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@LeeSmith1980) reported from Ipswich District, England

    @VodafoneUK is there a problem with your broadband service? Been experiencing problems all last night and still this morning! 😖

  • JohnsSonTony Tony Johnson (@JohnsSonTony) reported from Alderbury, England

    Going old school by asking the Twittersphere for advice. Since switching to @VodafoneUK my Huawei doesn't hold a 4G signal. It was perfectly fine on @EE. I can be on 4G, take a call, the phone switches to 2/3G and never reconnects to 4G (1/3)

  • ellezshellz eloise sheldon (@ellezshellz) reported

    @VodafoneUK please can you help us…. Our internet is down and you have said you can guarantee us a call back in 48hours?!? Please can I speak with an actual human. Have tried multiple times to call with your ‘help’ service. It’s just not that helpful! #unimpressed

  • LizzieFrancesW Lizzie🌞 (@LizzieFrancesW) reported

    @VodafoneGroup @VodafoneUK Hi @VodafoneUK are you able to look into this please. Myself and my friend who’s account it is have called multiple times to ask for it removed and it still hasn’t. We also asked for a phone transcript where u confirmed it was removed but never received the transcript… surprise

  • JohnsSonTony Tony Johnson (@JohnsSonTony) reported from Alderbury, England

    Then it rinses the battery by constantly searching for 4G. If I switch it to 2g/3g only in settings it holds that signal. Clearly something going on between my phone and the network but @VodafoneUK just keep giving me the same advice that doesn't work. (2/3).