Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 01/14/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Tower Hamlets, City of Westminster, City of London, Paddington, Ealing, Southall, Kensington, Egham, Camden Town, Guildford and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCroydon Phone

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • tracie0909 tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

  • mattfishr66 Matt Fisher (@mattfishr66) reported from Merton, England

    @VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • MrJayArsenal Jay (@MrJayArsenal) reported from City of London, England

    @VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for

  • Camtana25 £45m + Player Sales FC (@Camtana25) reported from Wandsworth, England

    @VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.

  • the_loop_line Katie Rose (@the_loop_line) reported from Brentford, England

    @VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    .@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice

  • MikeeHorton Michael (@MikeeHorton) reported from Brentford, England

    @h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

  • chadedwards (((Chad))) (@chadedwards) reported from Camberwell, England

    @VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience

  • SteveLondon79 Steve (@SteveLondon79) reported from Islington, England

    @VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.

  • EronZekaj Eron Zekaj (@EronZekaj) reported from Brentford, England

    @VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused

  • DrBroadstock Martin Broadstock (@DrBroadstock) reported from Croydon, England

    @VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...

  • Paul_Jones_1983 Paul Jones (@Paul_Jones_1983) reported from Croydon, England

    @VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!

  • JackWFarrell Jack Farrell (@JackWFarrell) reported from Camberwell, England

    Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • GamingDaveUK David (@GamingDaveUK) reported

    @VodafoneUK I agreed to a 5g phone and plan as 5g was coming in 3 weeks from when i joined, year and a half it has not. The phone I have is useless cant replace till november with out paying a fee. both beyond the help of the social media team :( (annoyed at your company not you)

  • GamingDaveUK David (@GamingDaveUK) reported

    @phewitt1976 @VodafoneUK Personally I am counting down the months till I can leave.

  • GinoProg Gino (@GinoProg) reported

    TWICE @VodafoneUK set up a direct debit for a service my wife does not want and TWICE she has cancelled it. Email received giving details of - yep - service she does not want. Strap yourselves in for a bumpy call 😡

  • Benjaminjo_ JJ (@Benjaminjo_) reported

    @VodafoneUK what do I have to do to stay with you as a customer. I am entitled to staff rates @EE and you still don’t want my custom

  • Aflon12 Craig 🔰 (@Aflon12) reported

    @VodafoneUK losing a loyal customer after 14 years. Offered me 2GB of data a month for £10 and wouldn’t budge. Thought this was a joke so spoke to @ThreeUK who offered a massive 100GB for £12. No brainer!

  • keris_smith ♠️KERIS SMITH♠️ (@keris_smith) reported

    For the love of ffff.... @VodafoneUK your automated system is f'in annoying!!! I need to talk to someone and the bloody thing keeps send me texts to talk to your stupid bot then cutting me off... I need to talk to a human... give me a direct dial number!!!!

  • jonhoneyball Jon Honeyball (@jonhoneyball) reported

    @MisterRederick @VodafoneUK That’s usa issue if I remember?

  • Gablag6 Gablag (@Gablag6) reported

    @VodafoneUK And don't forget the incompetence of yours might lead to a job loss, caused by Vodafone. Can you fix that as well?

  • leigh_povey Leigh-Anne Kotton (@leigh_povey) reported

    @VodafoneUK hi I activated my unlimited data boost as my wifi is down from the storm… how long will this take?

  • OmegaSimp69 Omega Simp (@OmegaSimp69) reported

    @VodafoneUK having broadband issues, help