Vodafone outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Croydon, Wandsworth, Hammersmith, Hounslow, and Epsom.

City	Problem Type	Report Time
Croydon	Internet	11 hours ago
Wandsworth	Phone	10 days ago
Hammersmith	Internet	15 days ago
Croydon	Wi-fi	20 days ago
Hounslow	Wi-fi	21 days ago
Wandsworth	Wi-fi	23 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Pudding (@no1snoopyfanuk) reported 38 seconds ago from Brentford, England

  @VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?

• 
  Charlotte Tice (@Charlotte_tice) reported 45 seconds ago from Richmond, England

  @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

• 
  Ridwan Aremu Adedapo (@RidwanAAdedapo) reported 7 minutes ago from Brentford, England

  @VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up

• 
  Matt Scammels (@Matbeluca) reported 10 minutes ago from Banstead, England

  Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

• 
  John Watton (@jwatton) reported 15 minutes ago from Hounslow, England

  @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

• 
  Caroline McDonough (@CarolineDB81) reported 16 minutes ago from Wandsworth, England

  @VodafoneUK the network appears to have gone down again

• 
  Mark Phillips (@wondermouse) reported 22 minutes ago from Wandsworth, England

  Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

• 
  Paul Dolan (@the_dolans) reported 22 minutes ago from Ashtead, England

  @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

• 
  Ollie (@olliemafc) reported 22 minutes ago from Wandsworth, England

  Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

• 
  Ange Gilly (@angegillis) reported 27 minutes ago from Lambeth, England

  @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

• 
  @thebadissuecollective (@IanDavidRoss1) reported 34 minutes ago from Lambeth, England

  @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 40 minutes ago from Hammersmith, England

  @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

• 
  Joe Curtis (@jccurtis1) reported 40 minutes ago from Merton, England

  @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

• 
  Jade Sharp (@jadesharp1992) reported 44 minutes ago from Richmond, England

  @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

• 
  @thebadissuecollective (@IanDavidRoss1) reported 46 minutes ago from Lambeth, England

  @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

• 
  James Willmoth (@willmothj) reported 49 minutes ago from Worcester Park, England

  @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

• 
  Mark.Birdy (@mark_birdy) reported 53 minutes ago from Hounslow, England

  @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

• 
  Andrew Rickman (@Andrew_Rickman1) reported 54 minutes ago from Sutton, England

  @VodafoneUK nice to know Vodafone is happy to commit fraud on there customers accounts and refuse to solve it 🤬🤬🤬 absolutely disgusting customer service provided

• 
  Lily (@lilyrocks) reported 58 minutes ago from Spelthorne District, England

  @VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤

• 
  Jade Sharp (@jadesharp1992) reported 59 minutes ago from Hounslow, England

  @vodafoneuk Hi guys, when will slow data speeds and dropped calls be relooked into in the TW136AW area? Customer services are saying it's all been fixed for weeks, but calls are still dropping, and speed tests on 4G and 5G are horrendous even outside. Have reset network settings…

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LukeHausen (@CantCancelLuke_) reported 5 minutes ago

  @VodafoneUK already having issues. Your app doesnt even work, emails never are received, the booster box doesnt connect. Insane. Good stuff, well done 👏👏 10/10 donkey 💩

• 
  DEV NARAYAN (@heyDEVNARAYAN) reported 7 minutes ago

  @VodafoneUK, I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

• 
  Chris Wynne (@Chr1sWynne) reported 10 minutes ago

  Hi @VodafoneUK, you're hosting 07468363133 on your network and this phone number is being used by scammers who are carrying out bank impersonation scams against targets in the UK. Seems to be using WhatsApp to make the calls. I've reported via your website already @NCSC @Ofcom

• 
  Gary marr (@Garym0211) reported 11 minutes ago

  @VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!

• 
  Alun Richards (@AlunRichards11) reported 14 minutes ago

  @VodafoneUK can't make phone calls being told my network is not registered whats going on?

• 
  Ian Newson (@iannewson) reported 16 minutes ago

  @VodafoneUK There seems to be a fault with your FTTP migration system. Tried 2 migrate 2u last week. Happened to log into account next day request to find it had failed( no contact to tell me) spoke 2 support to be told there was a problem try again and try again. Same again.

• 
  Wail Zch (@WailZch) reported 17 minutes ago

  @VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.

• 
  Griff Webber (@griffwebber) reported 20 minutes ago

  @spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite

• 
  Nathan Woodward (@CryptoGymJunkie) reported 21 minutes ago

  @VodafoneUK I'm having issues with s crypto wallet that was attached to a mobile number I use specifically for crypto. Vodafone turned the phone off due to 90 days of inactivity to which I was not aware this happened. I need an email address I can send my requirements to.

• 
  Andy Holt (@andy_holt1) reported 23 minutes ago

  @VodafoneUK can’t believe after all this time and this day and age I’m in Southport and the Vodafone signal is absolutely awful 2026 I’m on 4g 1 bar totally dissatisfied