Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 01/13/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Tower Hamlets, City of Westminster, City of London, Paddington, Ealing, Southall, Kensington, Egham, Camden Town, Guildford and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • Jonny_young3 Jonny Young (@Jonny_young3) reported from Camden Town, England

    @VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.

  • yapkultan Yaprak Kul (@yapkultan) reported from Islington, England

    @VodafoneUK since yesterday having internet issue !!!!!!

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • jezmaw Jeremy Maw (@jezmaw) reported from Islington, England

    @VodafoneGroup truly shit ! Waiting over 20 hours for 2gb of extra data , 3 calls/chats and still they can’t load it. @VodafoneUK

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.

  • MichaellaB17 Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Brentford, England

    @VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    .@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Lambeth, England

    So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal

  • dmoonuk Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

  • MikeeHorton Michael (@MikeeHorton) reported from Brentford, England

    @h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • jjmatthews12 Josh (@jjmatthews12) reported from Richmond, England

    @VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.

  • Camtana25 £45m + Player Sales FC (@Camtana25) reported from Wandsworth, England

    @VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.

  • the_loop_line Katie Rose (@the_loop_line) reported from Brentford, England

    @VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RochRia RochRia (@RochRia) reported

    @VodafoneUK your DM options aren't working and the app and My Vodafone are down and I need immediate assistance.

  • RTesseyman Richard Tesseyman (@RTesseyman) reported

    @Pmac2k @VodafoneUK No. But they did manage to not fix the line and send me 4 bills for fixing (not fixing) the line totaling around £1200.

  • alexhicksonpr Alex Hickson (@alexhicksonpr) reported

    Anybody know the best iPhone 14 Pro deal on the market at the moment? Well overdue an upgrade but @VodafoneUK's plan prices are MAD for a longstanding customer

  • nrew3 nrew (@nrew3) reported

    @VodafoneUK for over 6 months we’ve tried to cancel our mobile broadband as we are unable to get signal. Have tried, unsuccessfully, to contact you. Stopped paying and now debt collection after me! unbelievable! Can anyone help?

  • dragonfire_w Dragonfire W (@dragonfire_w) reported

    @VodafoneUK is broadband down in BRIGHTON bn1 area? Can’t get anything right now.

  • BeccaMorgs Rebecca Morgan (@BeccaMorgs) reported

    @VodafoneUK Is it possible to have a normal landline? Does it give that option? With medical conditions and a terrible phone service we have to have access to a phone. We live in a rural area

  • pompeyhedge ed francis (@pompeyhedge) reported

    @HWG1994 @VodafoneUK Hi, no I haven't. But did have issues with Paypak after my upgrade last time with Vodafone. First time I've had a credit check with them for an upgrade too. Strange. Good luck.

  • Jake__Blanchard Jake Blanchard (@Jake__Blanchard) reported

    @VodafoneUK I am absolutely appalled at the the service I’m receiving from your so called customer service team. I’ve been without the ability to use data, calls or texts since Tuesday and I keep getting fobbed off with the same answer. You’re a joke of company!

  • wizzardgav Gavin Lawson (@wizzardgav) reported

    @VodafoneUK whats going on with your signal. I've been with you over 10 years and it's got worse and worse in recent times. Not just where I live but even in London it's poor. Full 4g and just doesn't work, or totally zero signal where it used to be brilliant.

  • jamesmmcleish James McLeish 🏇 (@jamesmmcleish) reported

    @VodafoneUK it seems impossible to speak to your complaints team by phone. I need to get an issue sorted