Vodafone Outage Report in Hook, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Vodafone
Vodafone is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: Guildford, Southwark, London, Hammersmith, City of Westminster, City of London, Epsom, Camden Town, Southall, Staines, Paddington, Wandsworth, Croydon, Fulham and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| Guildford |
Internet | |
| Southwark |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Simon O'Farrell
(@OFarrellSimon) reported
from
Richmond, England
@VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone
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Lauren
(@lozzarenko) reported
from
Islington, England
@VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?
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J
(@slinkywinky) reported
from
Wandsworth, England
@mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.
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Lauren
(@lozzarenko) reported
from
Islington, England
@VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?
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Ben
(@BendyBen999) reported
from
Banstead, England
@VodafoneUK Did you read the he thread. It’s not me you need to help ....
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Lauren
(@lozzarenko) reported
from
Islington, England
@VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Jon Greenland
(@JonGreenland2) reported
from
London, England
I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?
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Quentin
(@quentinnield) reported
from
Lambeth, England
@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12
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J
(@slinkywinky) reported
from
Wandsworth, England
@mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.
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Ferdinand
(@fernando_london) reported
from
Camberwell, England
@VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.
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Nate 🏳️🌈
(@TheloneNavajo) reported
from
Islington, England
@VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Kate Burness
(@kateburness) reported
from
Hounslow, England
@VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?
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Nida
(@themaghribiya) reported
from
Egham, England
@VodafoneUK yet again my wifi has gone down this is ridiculous.
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
@VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.
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Lauren
(@lozzarenko) reported
from
Islington, England
@VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gar Eth #NHS💙 🏴☠️ 🇬🇧 🇪🇺
(@Garmobile) reported
@VodafoneUK @GeorgeMonbiot One simple phone call should have been enough but its obvious your corporate ethos dictates down the chain of command to extract every last penny from deceased accounts. I would suggest that customers never enter into contracts but have monthly PAYG accounts which simply debit cc
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Helen Gallon 💙💛
(@subzeronell) reported
@VodafoneUK @GeorgeMonbiot So even at this point they direct you to a bot rather than offer a direct phone number or arrange to call you direct. I despair of big corporate customer service.
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Psefisato616
(@Psefisato616) reported
@VodafoneUK Is there a problem with your Internet service? It's been so slow the last couple of days that it may as well be not working at all. Turned router off and on but still not working. I can't even log into my account because my email isn't recognised!
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Christovee
(@Christovee) reported
@GeorgeMonbiot @VodafoneUK Had the same experience with Vodafone when I was a poor student. Twenty years later I would still never touch them.
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Very ashamed ex Tory voter. 💙
(@CeriAWP) reported
@VodafoneUK @speckyninja God the tone of this message makes me want to hit something (one). Not the sort of tone that’s going to go down well with seriously passed off people.
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colin_e 💙
(@colin_e) reported
@GeorgeMonbiot @VodafoneUK There has been a collapse in customer service standards over recent years. COVID was a catalyst, but then companies realised customers were tolerating 1-2 hour waits, and that they could get away with "demand throttling" by understaffing call centres and then pocket the profits.
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💅
(@Billogqueen) reported
@VodafoneUK @GeorgeMonbiot Jesus Christ @VodafoneUK read the feckin room!!!!!!!! How dare you respond to George with this pathetic reach of ‘help?!!’
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Jenny Bowden
(@jennybowden50) reported
@VodafoneUK @GeorgeMonbiot Dear life!! @vodaphoneUK do you seriously consider this to be acceptable customer service?? Suggesting that someone who has been treated so badly should speak to a BOT!!!
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MizLNicTeàrlach - “Scot Bot”
(@MizLiot) reported
@GeorgeMonbiot @VodafoneUK When I was a PAYG Vodafone customer, they couldn’t do enough for for me & everything was as smooth as you could possibly imagine. Then I made the error of becoming a contract customer.
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Lucia Nixon
(@LuciaNixon) reported
@GeorgeMonbiot @VodafoneUK Horrible