1. Home
  2. Companies
  3. Vodafone
  4. Hook, England
Vodafone

Vodafone Outage Report in Hook, Greater London, England

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Hounslow, London, Wandsworth, Paddington, Croydon, Hammersmith, Southall, City of Westminster, Greenford, City of London, Southwark, Guildford, Ealing, Islington, and Tower Hamlets.

CityProblem TypeReport Time
Hounslow Wi-fi 15 hours ago
London Internet 15 hours ago
London Internet 23 hours ago
Wandsworth Wi-fi 2 days ago
London Wi-fi 2 days ago
London Phone 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • JamieBoyd10
    Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • JamieBoyd10
    Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • OwensBenjamin
    Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

  • Lyndseydwalker
    Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England

    @VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

  • Vig79
    Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • C4U_Claire
    Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • C4U_Claire
    Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from City of London, England

    @SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK

  • deliavici
    Delia Ozarchevici (@deliavici) reported from Paddington, England

    @VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you

  • julie_sherwood
    #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • juddgoldstein
    Judd Goldstein (@juddgoldstein) reported from Paddington, England

    Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]

  • _h_wisher
    Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • juddgoldstein
    Judd Goldstein (@juddgoldstein) reported from Paddington, England

    Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]

  • OwensBenjamin
    Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • fredycruger
    rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • JamieBoyd10
    Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ColSafc86
    ᴄᴏʟ (@ColSafc86) reported

    @MrNickKnowles @virginmedia @VodafoneUK Nope you took that out of context before your followers come onto me & bully me(I stated my bro was having a difficult time dealing with customers having just started, so put in the deep end so to speak & I don't know their reasons for their payment issues not just bereavements)

  • MrBritorious
    B Ri (@MrBritorious) reported

    So, is there any reason why I can't upgrade my phone on your website? It's been like this for the past few weeks FFS. @VodafoneUK can't be working that hard on the issue! My contract ends soon...

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @VodafoneUK @VodafoneUK if an phone user passes away during the contract can the account holder cancel free of charge?

  • MrNickKnowles
    Nick Knowles (@MrNickKnowles) reported

    @VodafoneUK Yes they were talking about the fact you had a dedicated team who are undertrained, work to a script and often can’t help. It was all covered in the news this morning - since mentioning it on here it does seem to be quite an issue. I deal with bereaved people often who struggle

  • PanzerOtaku
    PanzerOtaku🥐👯‍♀️❤️🐉🌸🌽🚑 (@PanzerOtaku) reported

    @VodafoneUK Hi, I have several peices of equipment hardwired and they too are affected by the intermittent dropouts. This also affects the phone. And sometime after 10pm the router will completely lose all connection for roughly 15/20mins, trying to reconnect via the admin page never works.

  • peacekpr79
    Peacekpr (@peacekpr79) reported

    @VodafoneUK It’s been a year, they couldn’t fix signal issue. I get 3G or Edge or no signal in my area. And the mast is less than mile away.

  • deborahclev71
    Deborahclev71 (@deborahclev71) reported

    @rhianna_joseph @GeorgeMonbiot @VodafoneUK Hi Rhianna, unfortunately the contract was in my name as these companies make it hard for young people with no credit history. I just thought as I valued customer for over 20 years Vodafone could of shown a little compassion in such traumatic circumstances 💔

  • Jack__Doyle
    Jack (@Jack__Doyle) reported

    @VodafoneUK customer service and website is nothing short of abysmal

  • MEPAuthor
    Molly Proudfoot (@MEPAuthor) reported

    @VodafoneUK Broadband down in Port Talbot since yesterday, can't get through to customer service. Any news?

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @VodafoneUK @VodafoneUK can you cancel for phone user’s passes away without any termination fees being charged to the account holder?