Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 02/01/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Guildford, Paddington, Croydon, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets, Southall, Kensington and Egham.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomGuildford Phone
United KingdomGuildford Phone

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK trying to sign up as a new customer online and I’m having problems with the ID verification. Nobody over the phone or on chat can help?

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • willmothj James Willmoth (@willmothj) reported from Worcester Park, England

    @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    ANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡

  • 1scottishladdie John (@1scottishladdie) reported from Southwark, England

    @Richard9747 @VodafoneUK @TfL O2’s service is diabolical out & about in London. It’s almost unusable. I was happily with Vodafone for 18 years before moving too

  • ellielexx Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England

    @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Camden Town, England

    @VodafoneUK Yeah I know... It's so annoying honestly... Only seems to happen on the trains. No issues with signal any other time.

  • Kiff76 Chris Meadows (@Kiff76) reported from Hillingdon, England

    @VodafoneUK what is the problem with your 8dayeurope service when I send a text it is not possible to activate.

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    @VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?

  • stevielockyer The Rural Juror🌹🌈 (@stevielockyer) reported from Worcester Park, England

    No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • DPikros Dimitris Pikros (@DPikros) reported from Southwark, England

    Anyone else having troubles with @VodafoneUK broadband? It's been down from this morning.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • ThomDownie Thom Downie (@ThomDownie) reported from Wandsworth, England

    @VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.

  • mousey2410 Stuart Raines (@mousey2410) reported from Hillingdon, England

    @VodafoneUK why is your service at Heathrow been so bad for last 2 weeks? 4G showing but no service to do anything on the phone!

  • mousey2410 Stuart Raines (@mousey2410) reported from Hillingdon, England

    @VodafoneUK Why is your 4G signal so intermittent at Heathrow T5 at the moment? Loads of us that work here haven’t been whats app messages till hours later, phone calls don’t go thru and apps not loading!!

  • uk_scratchcards SpeakTheTruth (@uk_scratchcards) reported from Richmond, England

    @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mrjakku mrjakku (@mrjakku) reported

    @VodafoneUK new broadband / landline customer here, I was just wondering how much you charge for reminder calls on landline (where you dial *55*1200# for 12 o’clock for example)? I couldn’t find any information online

  • rosgian84 Gian Ro (@rosgian84) reported

    @VodafoneUK Your customer service is terrible, and despite what you write here you couldn't care less about providing a decent service. Your operators just want to get rid of the customers requests.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @VodafoneUK Why is streaming and browsing so sluggish on your network? Decent download speeds, however latency is a letdown.

  • Emperorbevis Bevis Maun (@Emperorbevis) reported

    @VodafoneUK R U available today just had bit of a shocker customer service wise & was just a bit of a surprise because in all my years as a loyal customer with Vodafone never encountered anything like this & need to inc screenshot which I don’t think the apps online chat supports

  • OConnor_Global Margaret OConnor (@OConnor_Global) reported

    @VodafoneUK management should "test drive" consumer services. horrible app design. impossible to self service monthly calling plan. friendly call centre staff. OTT security for routine queries.

  • MuppetMat13 Mat Smith (@MuppetMat13) reported

    Hello @VodafoneUK. Help plz. I'm currently unable to receive calls or sms to my phone. I can still place calls & send txts without issue. Speaking to a lovely chap in Egypt called Mohammad, but that's just taking too long. Basically phoneless for a week now. Not very happy tbh!

  • itoney Ian Timmy (@itoney) reported

    @VodafoneUK terrible broadband service the last few days. Sync speeds of 48Mbps download speeds of 5Mbps to 12Mbps

  • Jackcantsleep1 Jack Faulkner (@Jackcantsleep1) reported

    @darrengrimes_ @VodafoneUK No you ******* idiot, that's your connection. From now.

  • GregClinker Greg Clinker (@GregClinker) reported

    @darrengrimes_ @VodafoneUK That's funny considering the Thatcher privatised BT have been abusing their monopoly for 30 years and have delivered some of the worst broadband in Europe.

  • ManiarSupan Supan Maniar (@ManiarSupan) reported

    @ViCustomerCare @VodafoneUK I am currently in the UK and am going to be here for quite sometime as am on a student visa. My Vi sim suddenly stopped working in the morning today. I need it working for for OTPs for transactions that I make in India. Can you please help me out?