Vodafone outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Hounslow, and Walton-on-Thames.

City	Problem Type	Report Time
Hammersmith	Wi-fi	17 hours ago
Croydon	Internet	2 days ago
Croydon	Phone	5 days ago
Hammersmith	Wi-fi	6 days ago
Wandsworth	Internet	6 days ago
Wandsworth	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Ange Gilly (@angegillis) reported 3 minutes ago from Lambeth, England

  @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

• 
  Pudding (@no1snoopyfanuk) reported 5 minutes ago from Brentford, England

  ANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡

• 
  Sandra Lema Siaba (@Sandra22199329) reported 6 minutes ago from Lambeth, England

  @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

• 
  Alexandru Badiu (@voidberg) reported 8 minutes ago from Wandsworth, England

  On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.

• 
  Paddy (@PaddiePower) reported 9 minutes ago from Lambeth, England

  Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

• 
  J (@slinkywinky) reported 30 minutes ago from Wandsworth, England

  @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

• 
  Helen Cook (@HCook13) reported 30 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  Vìncere. (@VictorJ1987) reported 32 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  A. Marie (@Ambii_Bambieee) reported 32 minutes ago from Lambeth, England

  Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

• 
  Oliver Waller (@skulksaround) reported 32 minutes ago from Lambeth, England

  @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

• 
  Cressida Robson (@cressidarobson) reported 34 minutes ago from Hounslow, England

  @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

• 
  J (@slinkywinky) reported 35 minutes ago from Wandsworth, England

  @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

• 
  Aimee lou (@Aimeelo02455188) reported 35 minutes ago from Wandsworth, England

  @VodafoneUK your mobile phone network is down, how long is this likely to last

• 
  Chris Edwards (@CE8_Edwards) reported 40 minutes ago from Richmond, England

  @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

• 
  The Rural Juror🌹🌈 (@stevielockyer) reported 42 minutes ago from Worcester Park, England

  No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

• 
  LOX Security (@loxsecurity) reported 44 minutes ago from Brentford, England

  ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

• 
  MARK A IZATT (@markaizatt) reported 47 minutes ago from Hounslow, England

  Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

• 
  Steffi_daydreamer (@stef_daydreamer) reported 52 minutes ago from Richmond, England

  @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

• 
  Paul Modley (@pmodley) reported 55 minutes ago from Hammersmith, England

  .@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!

• 
  David (@gingertrvlguru) reported 56 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony (@TonyShots71) reported 10 minutes ago

  Morning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹

• 
  Kirstie Allsopp (@KirstieMAllsopp) reported 10 minutes ago

  Anyone else had a complication with their @VodafoneUK mobile & been advised by Vodafone to swap to @LycaMobile for 24 hours? 5 Months later my son is still trying to swap back, the whole procedure has been absolute chaos & taken up days of time. Never go near Lyca!

• 
  Barrie Stimpson (@stimmo64) reported 11 minutes ago

  Hi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.

• 
  Ste Jones (@eJ2095) reported 12 minutes ago

  @VodafoneUK Voda, if you wanted to keep loyal customers perhaps dont do mid price rise contracts, and offer loyal customers a better deal then new customers (Will say the service with you was fine i cant fault that) Maybe see you again in 12 months

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 24 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 25 minutes ago

  @PhoenixRedRum @IsntWorkingPod @VodafoneUK Oh do **** off. You’re just another spiteful, trouble causing transphobe

• 
  antony hall (@anonymous_stAff) reported 26 minutes ago

  @VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??

• 
  MagivaMark (@MagivaMark) reported 28 minutes ago

  @VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.

• 
  Delwar Ullah (@Sheffield128) reported 29 minutes ago

  @VodafoneUK Gemini has just told me she’s now on your platform that is fantastic. I’ve got a on my phone right now. Can I make a little suggestion? Get rid of Toby? Let Gemini do that job from a customer that has been with you since 1995.

• 
  Zara Chaudhry (@Zarachaudhry52) reported 31 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨