Vodafone Outage Report in Hook, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: Croydon, London, Paddington, City of Westminster, Tower Hamlets, Southwark, City of London, Hammersmith, Ealing, Southall, Kensington, Egham, Camden Town, Guildford and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| Paddington |
Internet | |
| City of Westminster |
Internet |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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MttB
(@TrumptonRiot) reported
from
City of London, England
@VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Mark Prowse
(@MarkProwse64) reported
from
Kensington, England
@VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
I object to the hosting service going down as “lame” @OpenCageData @freyfogle @vicchi - firstly there was a fault which @VodafoneUK refused to fix as they’d given me a cease notice (they hadn’t), and then upped hosting fees to £140K+ pa
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nida
(@mixedmaghribiya) reported
@VodafoneUK I want to leave Vodafone as the quality of broadband is so poor where I live. The network drops so many times and now on this bill I got £40 extra charges for the modem having to use the dongle for data. I've called and spoken to different people for weeks, no help.
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Bonnie Newman
(@screenb303) reported
@Ofcom - I left @VodafoneUK 31 days ago & have received a full months bill. Logic says a billing period is no more than 31 days so at most I should've been charged pro-rata. Vodafone say they can't find my account and they deleted my online account so I don't have a number. #help
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she works in fashun
(@versacevains) reported
@VodafoneUK I paid my phone bill, it has come out of my account and now you’re saying it’s stuck in a domain! How is this my problem?? You turned all my calls and data off but you took the money out already
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Otis
(@RdgButler) reported
@AndyStamford @VodafoneUK Exactly the same chat also with Sneha - she’s must be AI - anyway like you problem not fixed.
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R
(@1RBS2) reported
@VodafoneUK I’m abroad and I’ve got no network ffs. No Wi-Fi either. Paying all that money for what
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kim
(@kimmy___xx) reported
why are all your upgrade plans so terrible @VodafoneUK
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Business Advice Solutions
(@B_A_S_Wales) reported
12:09 yesterday: “This should be all done for you within the next hour - although it can take up to 24 hours, so don't worry if your number doesn't switch straight away” 3 hrs to go and it’s now day 46 @VodafoneUK no resolution, still without my number.
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jason swann
(@jasonsw32197152) reported
Hi @VodafoneUK I’ve been trying cancel my phone lines with you since November as that’s when the contracts ran out.. you still haven’t done it and keep sending me new bills…. Now £900… for reference I’m not paying them and nobody will speak to me until the bill is settled..
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
Finally got a complaint reference number off @VodafoneUK That's not too bad considering the issue has been going on since November 🤯
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Paul
(@pauly_pg) reported
Advice, please. @VodafoneUK sent out my new Iphone13 ordered 17/02/23 I was due delivery to my neighbour (required someone in) on 19/02/23 by DPD. This was never delivered to me and the photo is not of my neighbour or their house. Why am I liable? Consumer rights says not?