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Vodafone outages and service status in Hook, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 9, 10:48 PM GMT+1.
  • 40% Internet (40%)
  • 40% Wi-fi (40%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Vodafone

Vodafone is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Croydon, Hounslow, Wandsworth, Epsom, and Staines.

CityProblem TypeReport Time
Hammersmith Internet 2 days ago
Croydon Wi-fi 7 days ago
Hounslow Wi-fi 8 days ago
Wandsworth Wi-fi 10 days ago
Croydon Internet 11 days ago
Hammersmith Wi-fi 11 days ago

Nearby cities with recent reports

Hammersmith

1 recent signals

2 days ago
Croydon

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • Matbeluca
    Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • jwatton
    John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • PiaKristmansson
    Pia Kristmansson (@PiaKristmansson) reported from Richmond, England

    @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

  • Sandra22199329
    Sandra Lema Siaba (@Sandra22199329) reported from Lambeth, England

    @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

  • kateburness
    Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • uk_scratchcards
    SpeakTheTruth (@uk_scratchcards) reported from Richmond, England

    @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

  • mast3rblack
    Isidudla sabantu (@mast3rblack) reported from Hounslow, England

    @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

  • markaizatt
    MARK A IZATT (@markaizatt) reported from Hounslow, England

    Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • olliemafc
    Ollie (@olliemafc) reported from Wandsworth, England

    Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

  • chawlashravan
    Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • ReaddyUK
    Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

  • markaizatt
    MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

  • willmothj
    James Willmoth (@willmothj) reported from Worcester Park, England

    @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • slinkywinky
    J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • rougecarmen90
    Carmen (@rougecarmen90) reported from Lambeth, England

    I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

  • slinkywinky
    J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • HighRankMajor
    The Major (@HighRankMajor) reported

    @VodafoneUK hi I work on the internet and it's down and I have lost access to my phone number. I need it up and running soon, I understand that it's a bank holiday. I'm at 5 Millgate, Selby, YO83JX. Can we resolve this quickly. Thank you for your time.

  • Jade_Nomura
    Jade Nomura (@Jade_Nomura) reported

    @EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK

  • MAGDY_LOAY7
    لؤي (@MAGDY_LOAY7) reported

    @VodafoneUK Security alert: Unusual HTTPS traffic behavior over port 443 observed, which may indicate misconfiguration or potential misuse. It’s recommended to review and secure network systems to prevent any risks. Please investigate to ensure user safety. Best regards, Magdi

  • K_Bogatyrev
    K_Bogatyrev (@K_Bogatyrev) reported

    @VodafoneQatar @VodafoneGroup @VodafoneUK A service included in my plan is not usable in my roaming country, with zero instructions or warnings.This is misleading and unacceptable.Customers should not be paying for services they cannot use. Please explain or provide compensation.

  • skipperburg
    Skip (@skipperburg) reported

    @VodafoneUK @MartinSLewis Vodafone cancelled my broadband in error and charging me termination fees. Nobody understands the complaint, 5 hrs on phone not resolved. Customer service dreadful, can you investigate them for bad service?

  • TheAlexOToole
    Alexandra O'Toole (@TheAlexOToole) reported

    Hey @VodafoneUK I transferred broadband to you last Weds. It doesn’t work. The booster you made me upgrade to also doesn’t work. I have been on to nearly 10 different chat agents since then + noone can help me. My landlines don’t work with your system. I am stuck in your system

  • rafthemaster
    Richard Frame (@rafthemaster) reported

    @royalotad I feel you @VodafoneUK owe me an equal amount for what they call “service”

  • ThePragyanOjha
    Pragyan Ojha (@ThePragyanOjha) reported

    Vodafone 4G network is very slow, please take immediate action. Area Pine Code 271307 @VodafoneUK @VodafoneGroup @VodafoneDestek

  • CityFibre
    CityFibre (@CityFibre) reported

    @CoolHandLuke_82 @VodafoneUK We understand your frustration. Unfortunately, we don't have access to customer-specific outage information or the ability to confirm issues on an individual basis. This is because your service contract and account details are managed by your ISP.

  • adiecostello
    Adrian Costello (@adiecostello) reported

    @VodafoneUK your mobile phone signal is very poor in Beverley. Has been for months. Time to get it sorted