Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 12/27/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Paddington, Tower Hamlets, Southwark, City of London, Croydon, Hammersmith, Ealing, Southall, Kensington, Egham, Camden Town, Guildford and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!

  • jenkothegreat Jack J (@jenkothegreat) reported from Wandsworth, England

    @VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from City of London, England

    Wow. . @VodafoneUK no Internet service in Central London. Your first fix has made it worse & now been on hold for 13 mins to no avail #badservice #Vodafone

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • RobG_UK Robert Green (@RobG_UK) reported from Lambeth, England

    @VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice

  • USAcharitycycle Chris Bloomfield (@USAcharitycycle) reported from Wandsworth, England

    @VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from City of London, England

    Have had the most horrific customer experiences in my life with @vodafoneuk @vodafonegroup what should have been a simple task of cancelling an unused contract (5th attempt) - the chat operative took nearly two hours trying to sell other products & call operator just hung up! 😡

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK I agree. Very poor service.

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    You can help by letting me leave my two remaining contracts with you early... I really don’t want to have to deal with @Vodafoneuk ever again after such terrible service 😡

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • pilkunnussija Comma Lover (@pilkunnussija) reported from Camden Town, England

    @VodafoneUK: Please fix my cellular data service. Check your DMs.

  • MarkProwse64 Mark Prowse (@MarkProwse64) reported from Kensington, England

    @VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working

  • maddiefallsover Maddie (@maddiefallsover) reported from Hammersmith, England

    Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • breadwidow Catherine Mottram (@breadwidow) reported from Camberwell, England

    @VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Cashewnutdog Lushous 🌻🇺🇦 (@Cashewnutdog) reported

    @VodafoneUK all your systems seem to be down, right?

  • AdamTucker4 Adam Tucker (@AdamTucker4) reported

    @VodafoneUK Yet again you have failed to call me back regarding the damage and issues from the broadband install, over a week now since it happened and after several calls made to you and told someone from customer care will call me back. What kind of customer service is that!!

  • PaulieBelfast PaulBelfast ☘️🇮🇪🇺🇦🌻🏳️‍🌈 (@PaulieBelfast) reported from Belfast, Northern Ireland

    @VodafoneUK any idea when I’ll be able to login? I need to pay off my phone contract entirely, and cancel the awful Pro II broadband that just was delivered today. What’s the logistics of that?

  • CeeH07 Chad07 (@CeeH07) reported

    @VodafoneUK I am totally, totally fed-up of chasing this up. I am the customer, you are the provider? You are not providing! Why arrange for my Sky services to be cancelled knowing you could not connect on 17th leaving me with nothing! I could have stayed with Sky an extra month,then change.

  • frankensteirer yoo hoo (@frankensteirer) reported

    @OpenreachHelp Yes, mine can also get full fibre from every provider but @VodafoneUK it's an internal fault their refusing to fix for whatever crazy reason seems it would cost too much to fix for the benefit of service it could provide so they're not bothered about fixing have zero date to fix

  • NatashaLaurie7 Natasha Laurie (@NatashaLaurie7) reported

    @VodafoneUK Ok, I cant access my internet. Is there a local outage still? I was told it would be resolved by 7pm yesterday but it's still not working.

  • glenbo_mm glenbo (@glenbo_mm) reported

    @VodafoneUK Will my phone work on 10 minutes as promised or will it be the same again and more promises of 24 hours time???? So far been offered a £10 account credit for your pathetic service

  • Paul_M_Clarke Paul Clarke (@Paul_M_Clarke) reported

    @VodafoneUK Activation day yesterday for Full Fibre yesterday, came and went. On to Support now and being told anytime up to midnight today. Vodafone expectations already collapsed and Day 2 of no Internet. Thought Vodafone would be on the ball on this??

  • anababe36 Ana Woodward (@anababe36) reported

    @VodafoneUK Is there an issue with the MyVodafone app please, mine just come up asking for a reset and so is my husband's, i've pressed to reset and now its coming up with a message saying the app isnt compatible with my sim, whats going on? Not had this issue til tonight.

  • rickadams82 Rick Adams 💙 (@rickadams82) reported

    @pdkmitchell @VodafoneUK It was Aviva for car insurance that was the worst for me - hours on the phone. Sorted in the end but not a thoroughly unpleasant experience. Seems like Vodafone have been more ch better in comparison