Vodafone Outage Report in Hook, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: Guildford, London, Paddington, Croydon, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets, Southall, Kensington and Egham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Daniel John Lynch
(@DanielJohnLynch) reported
from
Paddington, England
Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Piran Sucindran
(@superpiran) reported
from
Hillingdon, England
Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@VodafoneUK Moved into new flat in Highbury (N5) and signal is basically non-existent. Help please!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Holland
(@keithholland23) reported
@VodafoneUK Crap network service and even worse customer service!
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sixtyfivequeen
(@sixtyfivequeen) reported
@VodafoneUK so ongoing issue. Account holder for 93 year old vulnerable lady has created a Twitter account so you will deal with ooo phone issue,via SM channel as you won’t ring given mobile no. 1 hour later no response. Please can you advise?
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Graham Ballantyne
(@GrahamB99) reported
@VodafoneUK I’m trying to help so many small businesses survive - but having to waste hours with your shocking customer service - 2 hours wasted today and still you nothing
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Hasan Sweid
(@hasan_sweid) reported
@virginmedia We are supposed to have an installation on the 21st but we want to cancel it because @VodafoneUK have a shady term in their terms and conditions that won’t allow us to leave without charges. Can you please help? we weren’t able to do it over the phone.
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mattforkes
(@mattforkes1) reported
@VodafoneUK Avoid Vodaphone internet that can’t offer any support for line issues. They rely on openreach who do not care about Vodafone, our engineer from openreach didn’t even come to the door to help. Just said he had checked line from exchange and it is fine apparently. No internet 13day
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Natalie James
(@NatStu2018) reported
@VodafoneUK Can someone in management please contact me ASAP. we are experiencing massive problems with both our phone contracts. Someone on online chat has disconnected my sim and I've had an email saying its been reported stolen 🤬 just to stop me calling management!!!!
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Kzel
(@JZYRZ) reported
@VodafoneUK Please Fix Your Top Notch **** Internet. I can't even play any games and I'm Getting Pissed
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Ruchita
(@ruchitri1) reported
@VodafoneUK any issues withe network in HA0 area today?? I have 3 vodafone connections in the house and none of it is able to make/receive any calls. The message we get says "Not registered on network"
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Clare ⚯͛
(@WillowsCrayon) reported
@VodafoneUK @tophat_lady @CPWTweets Ive already had this conversation with your company through DMs and they were extremely unhelpful. Offered no explanation or resolution.
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Charlotte Cooper
(@charlietheangel) reported
@VodafoneUK @OpenreachHelp when you send out the engineer tmw to fix the line supplying our broadband please can you make sure he has the hoist. Your engineers can't get up the pole without it and the last 2 engineers didn't come with wings. It's been 9 days and counting...wtf