Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 03/01/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, City of London, City of Westminster, Guildford, Camden Town, Southall, Staines, Southwark, Paddington, Wandsworth, Croydon, Fulham, Ealing and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • Vig79 Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • Burakiosaurus Burak Sezgin 🦖 (@Burakiosaurus) reported from Hillingdon, England

    And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers

  • khaliq_nadia Nadia_Khaliq (@khaliq_nadia) reported from Paddington, England

    @karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • deliavici Delia Ozarchevici (@deliavici) reported from Paddington, England

    @VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you

  • filace Jon Fautley (@filace) reported from Guildford, England

    @g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • keplerniko KeplerNiko (@keplerniko) reported from Merton, England

    @VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • MichelleMcGrade Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsgenghiskhan Mrs Genghis Khan (@mrsgenghiskhan) reported

    @VodafoneUK Getting an Edge connection in SE22. Have you opened up a time portal?? Signal here is flakey enough without this. What’s going on?

  • helenramjutton Helen Cobley (@helenramjutton) reported

    @VodafoneUK hello, if I am on a vodafone monthly contract (monthly rolling basis) and am buying a new phone on vodafone but with an online retailer how do I cancel and retain current number?

  • ducati1589 Mark (@ducati1589) reported

    @AlanC_44 By some distance...@VodafoneUK my broadband for almost a year has been the worst & they refuse to phone back never mind help...shocking!!!

  • RyanGranty10 Ryan (@RyanGranty10) reported

    @VodafoneUK Disgusting service

  • sdukey37 Simon duke (@sdukey37) reported

    @VodafoneUK Phone signal and network coverage for Rm15 6db has been nonexistent for most of the week. Please sort it out.

  • Dxtnguyxn1748 Dat Nguyen (@Dxtnguyxn1748) reported

    @DiStefano1410 @EE @VodafoneUK Just because it has more signal doesn't mean it is better. I have 1 bar before, yet my speed test is 30mb.

  • RyanGranty10 Ryan (@RyanGranty10) reported

    @VodafoneUK and I’m still waiting for this to be resolved! Shocking service!

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @EE Let’s be honest, you pay RootMetrics to rig the results because when people actually test the network, @VodafoneUK is faster. I can never contact my brother who is in Cardiff because his signal is always dodgy.

  • becada b.danielsen 🇳🇴 (@becada) reported from Burbage, England

    Wow… @VodafoneUK… what happened to your customer service? It genuinely probably the worst I have ever experienced!

  • cherry_sweet_ve Tiffany Simpson (@cherry_sweet_ve) reported

    @VodafoneUK is not disability friendly. The web chat team seems to only try and help and get you off as quickly as possible without resolving the issue forcing you to call. When you call you get told x, y and z should have been done by the web team.