Vodafone Outage Report in Hook, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Camden Town, Croydon, Fulham, Guildford, Paddington, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets and Southall.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Jeremy Maw
(@jezmaw) reported
from
Islington, England
@VodafoneGroup truly shit ! Waiting over 20 hours for 2gb of extra data , 3 calls/chats and still they can’t load it. @VodafoneUK
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Jonny Young
(@Jonny_young3) reported
from
Camden Town, England
@VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK your system down
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Yaprak Kul
(@yapkultan) reported
from
Islington, England
@VodafoneUK since yesterday having internet issue !!!!!!
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Josh
(@jjmatthews12) reported
from
Richmond, England
@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early
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Michaella Brittain
(@MichaellaB17) reported
from
Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Baker
(@jbee68) reported
@VodafoneUK Why, during a very upsetting time do you make dealing with bereavement so difficult? Your frontline team are hopeless to help, even when LPA reference numbers, photos of passports are shared. @bt_uk and even financial institutions don't make it this difficult. Help!
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Oliver Morton
(@Eaterofsun) reported
@VodafoneUK Thanks very much for engaging -- but is there not a fix for this? Does the same problem afflict people using phones in cars?
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Vijay Jois
(@vijayjois) reported
@VodafoneUK - what is wrong with your customer service people and your bots? Neither seem to be able to understand and cope with people - what is the best way to speak to a #human?
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Terry Alderton
(@TerryAlderton) reported
@VodafoneUK I’m in the middle of the city of Chelmsford and I’ve NEVER GOT A SERVICE? And it’s not just here.. I’ve changed the sim and it’s just constantly terrible.. Apple said my phone is fine too… please sort it out.
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John May
(@JohnSquiggyMay) reported
Ten years as a customer and @VodafoneUK won't update an expiring contract without charging me. But that's fine my daughter works for @EE guess who I'm moving to ? One things for sure the customer service can only improve. See ya Vodaphone 👋
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Brian
(@Brianhagon) reported
@VodafoneUK look can someone please just give me the right bloody number for customer relation Have been given to. Man6 number
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Mark Ellis
(@mark62ellis) reported
@VodafoneUK Connection is so poor that I can't even upload the screenshot of the 0.87 mbps that we're enduring today. No need to DM, you have the postcode DT34AJ. Get a new mast built on top of School Hill, Chickerell
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Costa Coffee
(@CostaCoffee) reported
@heyyychrissie @VodafoneUK Hey Chrissie, I can see that Vodafone are having issues with their codes today, their customer service team should be able to help get you a replacement - Olivia
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Monsieur Cacahuète
(@MonsieurCacahu1) reported
@VodafoneUK Is there any issue with the Costa promotion today ? The Costa staff said I’m the third person having issue redeeming the veryme offer
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Costa Coffee
(@CostaCoffee) reported
@Therealspubble @VodafoneUK Hey Kirsty, I am sorry to hear this, I have heard that Vodafone are experiencing some issues, if you contact them they would be able to help get this replaced for you - Olivia