Vodafone Outage Report in Hook, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Tower Hamlets, City of Westminster, City of London, Paddington, Ealing, Southall, Kensington, Egham, Camden Town, Guildford and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Jay
(@MrJayArsenal) reported
from
City of London, England
@VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Steve
(@SteveLondon79) reported
from
Islington, England
@VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@GamingDaveUK) reported
@VodafoneUK I agreed to a 5g phone and plan as 5g was coming in 3 weeks from when i joined, year and a half it has not. The phone I have is useless cant replace till november with out paying a fee. both beyond the help of the social media team :( (annoyed at your company not you)
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David
(@GamingDaveUK) reported
@phewitt1976 @VodafoneUK Personally I am counting down the months till I can leave.
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Gino
(@GinoProg) reported
TWICE @VodafoneUK set up a direct debit for a service my wife does not want and TWICE she has cancelled it. Email received giving details of - yep - service she does not want. Strap yourselves in for a bumpy call 😡
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JJ
(@Benjaminjo_) reported
@VodafoneUK what do I have to do to stay with you as a customer. I am entitled to staff rates @EE and you still don’t want my custom
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Craig 🔰
(@Aflon12) reported
@VodafoneUK losing a loyal customer after 14 years. Offered me 2GB of data a month for £10 and wouldn’t budge. Thought this was a joke so spoke to @ThreeUK who offered a massive 100GB for £12. No brainer!
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♠️KERIS SMITH♠️
(@keris_smith) reported
For the love of ffff.... @VodafoneUK your automated system is f'in annoying!!! I need to talk to someone and the bloody thing keeps send me texts to talk to your stupid bot then cutting me off... I need to talk to a human... give me a direct dial number!!!!
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Jon Honeyball
(@jonhoneyball) reported
@MisterRederick @VodafoneUK That’s usa issue if I remember?
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Gablag
(@Gablag6) reported
@VodafoneUK And don't forget the incompetence of yours might lead to a job loss, caused by Vodafone. Can you fix that as well?
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Leigh-Anne Kotton
(@leigh_povey) reported
@VodafoneUK hi I activated my unlimited data boost as my wifi is down from the storm… how long will this take?
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Omega Simp
(@OmegaSimp69) reported
@VodafoneUK having broadband issues, help