Vodafone

Vodafone Outage Report in Hook, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 02/05/2026 19:35

February 05: Problems at Vodafone

Vodafone is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Fulham, Guildford, Paddington, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets, Southall and Kensington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • DPikros Dimitris Pikros (@DPikros) reported from Southwark, England

    Anyone else having troubles with @VodafoneUK broadband? It's been down from this morning.

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    @VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?

  • 1scottishladdie John (@1scottishladdie) reported from Southwark, England

    @Richard9747 @VodafoneUK @TfL O2’s service is diabolical out & about in London. It’s almost unusable. I was happily with Vodafone for 18 years before moving too

  • bob_457 Bobski (@bob_457) reported from Worcester Park, England

    @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

  • uk_scratchcards SpeakTheTruth (@uk_scratchcards) reported from Richmond, England

    @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Camden Town, England

    @VodafoneUK Yeah I know... It's so annoying honestly... Only seems to happen on the trains. No issues with signal any other time.

  • willmothj James Willmoth (@willmothj) reported from Worcester Park, England

    @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

  • Benest Kate Benest (@Benest) reported from Twickenham, England

    @VodafoneUK @_genius_i_was @kayheads Broadband down here in SW14 #Vodafonedown #broadband

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • mousey2410 Stuart Raines (@mousey2410) reported from Hillingdon, England

    @VodafoneUK Why is your 4G signal so intermittent at Heathrow T5 at the moment? Loads of us that work here haven’t been whats app messages till hours later, phone calls don’t go thru and apps not loading!!

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    ANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!

  • Kiff76 Chris Meadows (@Kiff76) reported from Hillingdon, England

    @VodafoneUK what is the problem with your 8dayeurope service when I send a text it is not possible to activate.

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • mousey2410 Stuart Raines (@mousey2410) reported from Hillingdon, England

    @VodafoneUK why is your service at Heathrow been so bad for last 2 weeks? 4G showing but no service to do anything on the phone!

  • ThomDownie Thom Downie (@ThomDownie) reported from Wandsworth, England

    @VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.

  • ellielexx Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England

    @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

  • stevielockyer The Rural Juror🌹🌈 (@stevielockyer) reported from Worcester Park, England

    No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • christianne_h17 Mrs Nick (@christianne_h17) reported

    @truddlesdoodles @VodafoneUK I have exactly the same issue. I’ve been trying to resolve this for two weeks. @VodafoneUK please make it possible to speak to someone and get this sorted

  • rossbarron1 Ross Lewis Barron (@rossbarron1) reported

    @VodafoneUK Absolutely appalled with customer service from Vodafone that I was on the phone for 1hour 24 minutes, my phone was sent for repair and seemingly been fixed, which it hasn't been fixed at all, it's 9 months news and hitting my head, never recommending vodafone

  • lawrance_beccy 🍭BECCY🍭 (@lawrance_beccy) reported

    @VodafoneUK Funny, u replied so quick when u thought I was ur customer lmao....absolute joke

  • HelenRowell6 Helen Rowell (@HelenRowell6) reported

    @VodafoneUK hi there. I’m trying to apply my employer discount but I got an email from you directing me to a part of your website that doesn’t exist? Chat bot can’t help either, can I DM you the details please? Thanks in advance

  • simon_winslow si winslow (@simon_winslow) reported

    @VodafoneUK It’s not just the signal dropping, it’s also the speed issue,I don’t want a 15% discount, I just want it to work!

  • Luciachi91 Chi (@Luciachi91) reported

    @VodafoneUK what are you doing about the awful 3g/4g in Homerton/East London? The whole ambulance services iPads run on Vodafone and we've been struggling for months now. My two colleagues have Vodafone phones and are hotspotting off my EE 4g constantly as can't load even Google

  • graemearkell Graeme Arkell (@graemearkell) reported

    @VodafoneUK stole over £500 from me by over billing and now refusing to give me a PAC code so I can move to another provider. Not sure if it’s simple incompetence but either way I won’t be returning. To anyone out there do not use them. Awful company

  • Deb78Shepherd Debbie Shepherd (@Deb78Shepherd) reported

    @VodafoneUK you have sent me a cheque for a credit refund from nearly 2 years ago with my old surname, i have no way of banking this. Your customer service number does not provide options to speak to a human and your online chat stops working as soon as I explain my issue. Help

  • Iliadis_Ioannis Ioannis Iliadis (@Iliadis_Ioannis) reported

    @VodafoneGroup & @VodafoneUK are you aware of the amount of disappointed customers @Vodafone_GR is creating ?? We are facing #again an issue here in Greece with NO INTERNET , NO CUSTOMER SERVICE and of course NO IDEA of when we will return back to normal.

  • Mitchinator Kevin Mitchell (Rebooting...) (@Mitchinator) reported from Aberdeen, Scotland

    My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.