Vodafone Outage Report in Hook, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: City of Westminster, London, City of London, Epsom, Hammersmith, Guildford, Camden Town, Southall, Staines, Southwark, Paddington, Wandsworth, Croydon, Fulham and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| City of London |
Phone | |
| London |
Phone | |
| City of London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Steve
(@SteveLondon79) reported
from
Islington, England
@VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.
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Jay
(@MrJayArsenal) reported
from
City of London, England
@VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Allez l'OM ⚪ 💙
(@Rotmm) reported
@VodafoneUK The issue is that speeds are OK all day until evening, so clearly no problems with hardware or fibre. Speeds just cut at around 6pm by 98% for reasons.
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Steph The Mummy
(@RunnerStephanie) reported
@VodafoneUK Still hanging on chat, and I’ve received an email saying my complaint has somehow been resolved. It has not been resolved, I’ve received no information or feedback about the complaint and this is causing me massive distress. @Ofcom how can @VodafoneUK be allowed to do this?
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Steph The Mummy
(@RunnerStephanie) reported
@VodafoneUK you can’t exclude me from help because a #disability prevents me calling, but after weeks of waiting that’s all you’ve achieved. Im in tears again and after 13 years as your customer, I’m livid. @Ofcom need to step in now. 2/2 #abadcustomerservice #CustomerService
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RiKx
(@Rikx_Nu) reported
@VodafoneUK Time has passed now. I tried several browsers on several devices. Also if it was cookies some of the page content would display I believe. Think it’s an access / permission issue personally
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Darren Allez l'OM ⚪ 💙
(@Rotmm) reported
@VodafoneUK If you mean a WiFi booster box... yes. But I've never actually installed it as I've wired the upstairs PC, etc.
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Steph The Mummy
(@RunnerStephanie) reported
@VodafoneUK And just to give you some insight into how difficult it is to get help when you’re unable to talk properly, I’ve asked for help via webchat this morning, so far I’ve been waiting for 11 minutes for your colleague to help me. How long will I have to put up with all this?
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Lara
(@leiraillusion) reported
@VodafoneUK IG3 9UD, that’s the postcode, fix internet, all the time is down, wtf I’m paying for? I have business that requires CONNECTIONS… come on guys, super annoying
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Janny M
(@Jansbay) reported
@KirstieMAllsopp @VodafoneUK Bloody awful..my other half got one (O2) ..told him to delete immediately 😡😡😡 xx
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Simon O'Neil
(@simonponeil) reported
@VodafoneUK Another poor effort by @VodafoneUK , asks for details and then does nothing. Shocking service. Is this the new face of business ? Take your money and stuff the customer !!! Asked about canceling contract and the want +£700, what a nerve
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Darren Allez l'OM ⚪ 💙
(@Rotmm) reported
@VodafoneUK Yes. Over wired on main pc, wireless on Surface Pro and also at thinkbroadband speed test on mobile WiFi. Have the Vodaphone Broadband app. Ran the Broadband Service Test, no outages detected. Did the same yesterday and Sunday, same result.