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Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 01/18/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, Hammersmith, Islington, London, Hayes, Croydon, Southwark, Tower Hamlets, City of London, Paddington, Ealing, Southall, Kensington, Egham and Camden Town.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet
United KingdomIslington Wi-fi
United KingdomLondon Internet
United KingdomHayes Wi-fi
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • stevie_nicholls Nic Steveholls 🍍 (@stevie_nicholls) reported from Camden Town, England

    @VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?

  • Kiff76 Chris Meadows (@Kiff76) reported from Hillingdon, England

    @VodafoneUK what is the problem with your 8dayeurope service when I send a text it is not possible to activate.

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

  • mousey2410 Stuart Raines (@mousey2410) reported from Hillingdon, England

    @VodafoneUK Why is your 4G signal so intermittent at Heathrow T5 at the moment? Loads of us that work here haven’t been whats app messages till hours later, phone calls don’t go thru and apps not loading!!

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • CE8_Edwards Chris Edwards (@CE8_Edwards) reported from Richmond, England

    @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • uk_scratchcards SpeakTheTruth (@uk_scratchcards) reported from Richmond, England

    @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

  • markaizatt MARK A IZATT (@markaizatt) reported from Hounslow, England

    Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • Alex_Jan_London Alexander Jan (@Alex_Jan_London) reported from Camden Town, England

    @VodafoneUK Thank you. If they could prioritise this, that would be hugely appreciated. This is a particularly bad defect causing much disturbance.

  • RidwanAAdedapo Ridwan Aremu Adedapo (@RidwanAAdedapo) reported from Brentford, England

    @VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK trying to sign up as a new customer online and I’m having problems with the ID verification. Nobody over the phone or on chat can help?

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MissMaj_ Miss Maj 👩🏼‍🏫 (@MissMaj_) reported

    Absolutely disgusted at the way I’ve been spoken to online with @VodafoneUK I spoke kindly and tried to express my concerns and in return I was spoken to in a very condescending manner. I’ve always had a great experience but they’ve been totally let down.

  • youngylondon Andrew Young (@youngylondon) reported

    @VodafoneUK My partner doesn't have twitter and even if she did she doesn't have a data network to use it!

  • shanygujjar SG (@shanygujjar) reported

    @VodafoneUK Like i said guys, heres a script reading again i have heard the same thing since October, why advertise something you can not get hold off? They are very eager to get the order but can not look after their customer after

  • liamdunn_131 Liam Dunn (@liamdunn_131) reported

    @PS3Nor @VodafoneUK Dread to think, I’m guessing they hope people just hang up and renew. Feel sorry for those answering - there’s no way he was going to retain me after waiting that long

  • dmildon85 Darren Mildon (@dmildon85) reported

    @VodafoneUK I can not believe that after the extensive promises to fix my issue and arrange a simple collection with @DPDgroup_news I still haven't received any communication about when it will be sorted. And I keep getting kicked off the web chat. #worstcustomerservice

  • BecLG83 Becs (@BecLG83) reported

    Never in my life have I known such an appalling service @VodafoneUK have the most incompetent staff. Clearly not trained properly. 6 hours on the phone, multiple calls over a period of 24 hours. Waiting for calls, never called. Promised a resolution and lost working hours. Joke!

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©

  • markysparky108 mark brown (@markysparky108) reported

    @DavidDavisMP @VodafoneUK Just leave them David ! But insist that after youve left, you continue to get the phone line and the same service. If they refuse, hold out. They'll cave in at the last minute and give you all you want

  • IsThisBetterYet Add your name (@IsThisBetterYet) reported

    Lodged a complaint with @VodafoneUK about them screwing up my broadband switch... following up the complaint now... they've apparently not lost the complaint... holy **** you couldn't make this up

  • RealJamBoy Sgt Jam Boy (@RealJamBoy) reported

    @VodafoneUK Why don't you give existing customers the same deal as new customer? Answer your customer service is about as good as Hitler people skills