Vodafone outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Wandsworth, Hammersmith, Hounslow, and Croydon.

City	Problem Type	Report Time
Wandsworth	Internet	6 days ago
Hammersmith	Internet	9 days ago
Wandsworth	Phone	11 days ago
Hammersmith	Internet	14 days ago
Hammersmith	Internet	27 days ago
Hammersmith	Wi-fi	27 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Jason MacKenzie (@jasonmackenzie) reported 56 seconds ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  Millie Coulter (@MillieCoulter) reported 2 minutes ago from Banstead, England

  @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

• 
  A. Marie (@Ambii_Bambieee) reported 5 minutes ago from Lambeth, England

  Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

• 
  Vìncere. (@VictorJ1987) reported 13 minutes ago from Brentford, England

  @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

• 
  Ange Gilly (@angegillis) reported 17 minutes ago from Lambeth, England

  @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

• 
  Helen Cook (@HCook13) reported 21 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 24 minutes ago from Hammersmith, England

  @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 28 minutes ago from Hammersmith, England

  @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

• 
  Mark Phillips (@wondermouse) reported 34 minutes ago from Wandsworth, England

  Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

• 
  Rachel Addy (@ReaddyUK) reported 34 minutes ago from Croydon, England

  @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

• 
  Rookie (@royalfocus1) reported 36 minutes ago from Brentford, England

  Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

• 
  Soufian (@tonyjayfunk) reported 36 minutes ago from Richmond, England

  How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

• 
  dhruv shah (@MeherIndustries) reported 41 minutes ago from Brentford, England

  @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

• 
  Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported 42 minutes ago from Hounslow, England

  @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

• 
  Ange Gilly (@angegillis) reported 44 minutes ago from Lambeth, England

  @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

• 
  Ciaran McNulty (@CiaranMcNulty) reported 44 minutes ago from Wandsworth, England

  @philsturgeon @VodafoneUK That is the big problem with eSIMs

• 
  Lee (@Leepearce23774) reported 50 minutes ago from West Molesey, England

  @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

• 
  David (@gingertrvlguru) reported 50 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

• 
  Dr. Chawla (@chawlashravan) reported 55 minutes ago from Kingston upon Thames, England

  @VodafoneUK Yes but nobody is responding . Quote dismal service

• 
  Olivia twist (@OTwist_69) reported 58 minutes ago from Kingston upon Thames, England

  @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hellie Roo (@MissHellieRoo) reported 50 seconds ago

  @VodafoneUK I was looking to upgrade but you're trying to charge more for the airtime plan on an S26 than an iPhone17 - for the same airtime plan! Obviously the device plans are different but why a £10pm difference for the same airtime service? Make it make sense.

• 
  Alan Moore 🇪🇺 🇬🇧 (@alanmoore4816) reported 2 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I finally left virgin as trying to contact was literally like going around in circles (constantly), it was extremely poor and exceptionally bad service.

• 
  Martin Shrimplin (@MartinShrimplin) reported 4 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. It’s never a pleasant task making those calls. If you’d left the name of the company with terrible customer service out of your post, I’d have still guessed it was Virgin Media.

• 
  Sancho The Liberator (@SanchoLibert8r) reported 6 minutes ago

  @Beck15Dave @VodafoneUK It’s definitely bullshit, I’ve never seen anyone win it either

• 
  Wingssherpa (@WingsSherpa) reported 12 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

• 
  Gee 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@xgee_geex) reported 21 minutes ago

  @VodafoneUK can you hire people that can actually help with issues please. Been on live chat with someone for about an hour now and nothing is happening. Actually useless.

• 
  Lacking Courage (@NeedMoreCourage) reported 21 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!

• 
  Zardoz van Dax (@Z4rdoz75) reported 22 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I went through exactly the same issue, it was only when I threatened them with legal action and exposure they eventually cancelled the contract. Don't give up, don't pay a penny.

• 
  TheMskedPrancer #NotMyPrimeMinister (@themskedprancer) reported 24 minutes ago

  Everytime @VodafoneUK do maintenance on the location mobile tower they break it and you have no phone signal so cannot call text use the internet for weeks.

• 
  Sarah Protheroe (@ProtheroeSarah) reported 24 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK To have to go over death details to every supplier is awful. Did u not use the green form TICK ONCE when registered his death ! I am so sorry for your loss x