Vodafone Outage Report in Hook, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: City of London, London, Paddington, Southwark, Hammersmith, Croydon, City of Westminster, Tower Hamlets, Ealing, Southall, Kensington, Egham, Camden Town, Guildford and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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Chris Edwards
(@CE8_Edwards) reported
from
Richmond, England
@VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks
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MARK A IZATT
(@markaizatt) reported
from
Hounslow, England
Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Nic Steveholls 🍍
(@stevie_nicholls) reported
from
Camden Town, England
@VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?
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Richard Coventry
(@richardcoventry) reported
from
Hounslow, England
@DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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Chris Meadows
(@Kiff76) reported
from
Hillingdon, England
@VodafoneUK what is the problem with your 8dayeurope service when I send a text it is not possible to activate.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK trying to sign up as a new customer online and I’m having problems with the ID verification. Nobody over the phone or on chat can help?
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Dr. Chawla
(@chawlashravan) reported
from
Kingston upon Thames, England
@VodafoneUK Yes but nobody is responding . Quote dismal service
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.
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Dr. Chawla
(@chawlashravan) reported
from
Kingston upon Thames, England
Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say
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Ridwan Aremu Adedapo
(@RidwanAAdedapo) reported
from
Brentford, England
@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
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Alexander Jan
(@Alex_Jan_London) reported
from
Camden Town, England
@VodafoneUK Thank you. If they could prioritise this, that would be hugely appreciated. This is a particularly bad defect causing much disturbance.
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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SpeakTheTruth
(@uk_scratchcards) reported
from
Richmond, England
@VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Pemberton 💙
(@tjpembo) reported
@VodafoneUK @vodafoneservice For about a week now I rarely if ever get anything better than 3G. This is really terrible. Is this a known issue in TW11 postcode? Is this a problem for anyone else in #Teddington?
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Augustus Medici
(@JNewshound) reported
@RichardAM60 @VodafoneUK Obviously they have some unresolved issues with their roaming partners in the US blocking their customers. Have they been paying their bills?
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Ser Gregore
(@GregoreSer) reported
@evmanuk @VodafoneUK If that shows no line faults then you know the issue is internal to your property
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EV Man UK
(@evmanuk) reported
from
Cowling, England
@sc101_101 @ToninhoPapoose @VodafoneUK How can I run the tool? Or even download it? It won’t work on a phone (which is on 4G anyway). I should point out after this message, it goes no further. Run that and that’s it. Beach to beginning of the ‘help’.
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Dean Snelling
(@SnellingDean) reported
@GregoreSer @evmanuk @VodafoneUK OMG, you do realise he’s using his phone to have the chat, which will be using a 4G service and not his home broadband which will be on a completely different system.
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Grouchy Commuter
(@grouchycommuter) reported
@VodafoneUK 5 days into a new contract and not one single day of continuous connectivity. Internet was completely down for ages but your tech team will only contact me in “24-72hrs” I’ll just explain that to my manager, shall I?
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Pyrojon
(@Pyrojon007) reported
@VodafoneUK why why why, when I speak to a non human that my Internet is down AGAIN! you send me a text to start a webchat. What bright spark thought of that! Get rid of that voice prompt and get rid of Tobi!!!! Very 😠 😡 and to think I pay for this poo!
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Richard Ozenbrook
(@brook16667) reported
@VodafoneUK Sunday morning my internet is dropping out every 5 minutes( same last weekend and you've lowered my speed and increase cost🤔). Makes doing anything today impossibly awkward, no support from you that's why people cancel.
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Augustus Medici
(@JNewshound) reported
@VodafoneUK @StevieONeill I’m here and it’s still not working @VodafoneGroup get your act together!!!!
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AnaisNish
(@AnaisNish) reported
@VodafoneUK is vodafone broadband down in SW2? I haven't been able to get it to work this morning