Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 02/11/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Camden Town, Fulham, Guildford, Paddington, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • LJB179 Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England

    @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • Leepearce23774 Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • lhom Luiz Ottino (@lhom) reported from City of London, England

    @VodafoneUK 1000 millions of years to finish the Elizabeth line and still without any antena of 5G or any data signal? 😢

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • denyermc Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • JimBethell Lord Bethell (@JimBethell) reported from Paddington, England

    @MichaelLCrick Sorry Michael but everyone knows that the @VodafoneUK shops are a TOTAL disaster and you must never ever try to have any dealings with them at all. It's as if they were a covert operation to destroy the Vodafone brand. Do everything by post. That works v well.

  • stef_daydreamer Steffi_daydreamer (@stef_daydreamer) reported from Richmond, England

    @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

  • SanThoughts Sangeeta #VisualArtist (@SanThoughts) reported from Hounslow, England

    I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    @VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?

  • wekalex1 wekalex (@wekalex1) reported from Camden Town, England

    @VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Islington, England

    @VodafoneUK How long have you got? I already do everything I can not to go into your stores. The one time I am forced too, your staff & their horrible attitude never fails to surprise me.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Emmmmmzzz Emma Marie Danielle (@Emmmmmzzz) reported

    @VodafoneUK not surprisingly I've still no Internet today , should have been connected 21st & still waiting!! Shocking customer service & all they can offer is compensation, sort it out!!!!!

  • johnson_JAJJ Jamie (@johnson_JAJJ) reported

    @VodafoneGroup @VodafoneUK - your overcharging resulted from a false broadband line, following a home move. How does that even happen @Ofcom. The service received from over 6 people who still couldn’t cancel an unused line or refund me back my money is appalling

  • AlkUmmuhan ümmühan alkım (@AlkUmmuhan) reported

    @VodafoneUK Vodafone mobile wifi not working. I am a student and I have a serious problem. vodafone support is also unable to produce a solution.

  • LiveTonightTV TheG (@LiveTonightTV) reported

    Are there problems with your Network given ongoing events in Ukraine? @VodafoneUK #Oman #LiveTonightTv

  • lindsaymaughan Lindsay Maughan (@lindsaymaughan) reported

    @VodafoneUK Network status checker tells me that 4G and 5G are good indoors and outdoors in my area however I get H+ 95% of the time with an upload speed of 2MB when my partner, who's with 3, has an upload speed of 16MB and regularly gets a 5G signal! Can you please advise ASAP?

  • johnson_JAJJ Jamie (@johnson_JAJJ) reported

    @VodafoneGroup @VodafoneUK I spent three hours last night trying to resolve an error on your part. System glitch, resulting in you overcharging me nearly £500 I spoke to 6 different people in the phone and In your webchat. STILL UNRESOLVED. Appalling customer service!

  • Littledartdevon Edward Martin (@Littledartdevon) reported

    @VodafoneUK I am a business customer with Vodafone with multiple lines and have now been intermittently on hold for 92mins, how is this fair, we are good customers, why treat us so badly?

  • PoliticalFrank Political Frank (@PoliticalFrank) reported

    @VodafoneUK never use Vodafone, their administration is terry and they do not respond to requests for information and then fails ly say that you have defaulted on payments.

  • hugeb0ss Ian (@hugeb0ss) reported

    @VodafoneUK All this rubbish managers will call you back they never do

  • AliBirch7 Ali Birch (@AliBirch7) reported

    @VodafoneUK Not working. What about the call I’m expecting? Ive wasted enough time trying to contact you. Can someone call me to resolve my issue. I’m not using direct message to contact you, as I said it’s not working.