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Vodafone outages and service status in Hook, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 3, 12:14 PM GMT+1.
  • 45% Internet (45%)
  • 36% Wi-fi (36%)
  • 9% Total Blackout (9%)
  • 9% Phone (9%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Croydon, Hammersmith, Wandsworth, Hounslow, and Walton-on-Thames.

CityProblem TypeReport Time
Croydon Total Blackout 5 days ago
Hammersmith Internet 15 days ago
Hammersmith Wi-fi 17 days ago
Hammersmith Wi-fi 19 days ago
Croydon Internet 20 days ago
Croydon Phone 23 days ago

Nearby cities with recent reports

Croydon

1 recent signals

5 days ago

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • IanDavidRoss1
    @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

  • Jfenton66
    Johnfenton (@Jfenton66) reported from Croydon, England

    @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

  • paulinelillie9
    pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

  • Charlotte_tice
    Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • ReaddyUK
    Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

  • slinkywinky
    J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • RidwanAAdedapo
    Ridwan Aremu Adedapo (@RidwanAAdedapo) reported from Brentford, England

    @VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up

  • strutcakes
    Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

  • voidberg
    Alexandru Badiu (@voidberg) reported from Wandsworth, England

    On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

  • ElshadKarbasi
    Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • Sandra22199329
    Sandra Lema Siaba (@Sandra22199329) reported from Lambeth, England

    @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

  • JustJC_London
    JustJC (@JustJC_London) reported from Croydon, England

    @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

  • GmbLhr
    GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • stimmo64
    Barrie Stimpson (@stimmo64) reported

    Hi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.

  • garyisatwit
    Gary Young (@garyisatwit) reported

    @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

  • 96kela_
    K (@96kela_) reported

    Proper poor network @VodafoneUK the signal today has been shocking!

  • yoganandu
    Yoganandu Pottam (@yoganandu) reported

    Hi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK

  • Iain_McCallum
    IainMcCallum (@Iain_McCallum) reported

    @VodafoneUK I am shocked and surprised that you are unable to connect me to the team that is supposed to support customers experiencing difficulties with Home Broadband. I have now been without service for 24 hours. Maybe you shouldn't be in the business of communication?!

  • Eddie_Catflap
    Jolyon Brown (@Eddie_Catflap) reported

    @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!

  • yunuvhuayem
    Yunuvhuayem (@yunuvhuayem) reported

    Help me!!!! Vodafone Turkey is condoning violence against its customers.” @VodafoneUK @VodafoneTR

  • ceriallman3
    Ceri Allman (@ceriallman3) reported

    No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

  • Phil_Sandford
    Phil Sandford  🇮🇱 (@Phil_Sandford) reported

    No reply from @VodafoneUK - you’ve done half a job, can phone the grandkids, but texts/iMessages not working. How poor are you?

  • langhorovers
    Langho Rovers (@langhorovers) reported

    @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.