Vodafone outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Hounslow, and Walton-on-Thames.

City	Problem Type	Report Time
Hammersmith	Internet	4 days ago
Croydon	Total Blackout	16 days ago
Hammersmith	Internet	26 days ago
Hammersmith	Wi-fi	29 days ago
Hammersmith	Wi-fi	1 month ago
Croydon	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 2 minutes ago from Hammersmith, England

  @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

• 
  Vìncere. (@VictorJ1987) reported 5 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Pudding (@no1snoopyfanuk) reported 6 minutes ago from Brentford, England

  @VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 12 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Kate Burness (@kateburness) reported 20 minutes ago from Hounslow, England

  @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

• 
  Cressida Robson (@cressidarobson) reported 25 minutes ago from Hounslow, England

  @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

• 
  Tatiana Dobreva (@Tatiana11Dobrev) reported 26 minutes ago from Wandsworth, England

  @VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???

• 
  Jade Sharp (@jadesharp1992) reported 28 minutes ago from Richmond, England

  @VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!

• 
  Jade Sharp (@jadesharp1992) reported 28 minutes ago from Hounslow, England

  @vodafoneuk Hi guys, when will slow data speeds and dropped calls be relooked into in the TW136AW area? Customer services are saying it's all been fixed for weeks, but calls are still dropping, and speed tests on 4G and 5G are horrendous even outside. Have reset network settings…

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 33 minutes ago from Lambeth, England

  @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

• 
  jim kelly (@jimkel40) reported 34 minutes ago from Hammersmith, England

  @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

• 
  GMB AVIATION WORKERS UNION (@GmbLhr) reported 36 minutes ago from Hounslow, England

  @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

• 
  John Watton (@jwatton) reported 37 minutes ago from Hounslow, England

  @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

• 
  Tatiana Dobreva (@Tatiana11Dobrev) reported 37 minutes ago from Wandsworth, England

  @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

• 
  Paddy (@PaddiePower) reported 37 minutes ago from Lambeth, England

  Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

• 
  Charlotte Tice (@Charlotte_tice) reported 44 minutes ago from Richmond, England

  @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 45 minutes ago from Hammersmith, England

  @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

• 
  Perc Angle (@scottPILLgram) reported 45 minutes ago from Lambeth, England

  @VodafoneUK Yeah well you just lost a customer. Idiots

• 
  @thebadissuecollective (@IanDavidRoss1) reported 48 minutes ago from Lambeth, England

  @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

• 
  Olivia Anderson (@oliviaanderso34) reported 51 minutes ago from Hammersmith, England

  @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Noakes (@Slimo80) reported 4 minutes ago

  @VodafoneUK why is everything so difficult with you? Wanted to discuss my broadband as out of contract. Tobi trying to cancel my phone. Tried calling answered by someone who sounded like they were in a traffic jam. What are you doing?

• 
  Bri Hammond (@big1481b) reported 5 minutes ago

  @VodafoneUK avoid this company shambles no customer support lies and no internet

• 
  Chloe Dannielle (@MsChloe96) reported 6 minutes ago

  @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

• 
  Scott Garner (@D0C_RAY) reported 8 minutes ago

  @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.

• 
  kevin mousley (@kevinmousley) reported 9 minutes ago

  All mobile providers are crap bar signing contracts but really, I waltz into @VodafoneUK to buy a Samsung tablet, at first, "pick it up 2 days" , then, the no reply emails start; 1st another 4 days, then 4 more days, then 10 days, now another 10 days Arrrrghhh. F'king useless

• 
  F. (@_ifez) reported 10 minutes ago

  @VodafoneUK your customer service has gone ****.

• 
  Jolyon Brown (@Eddie_Catflap) reported 12 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!

• 
  Jahyne (@Jahyne5) reported 12 minutes ago

  @VodafoneUK how come my network doesn’t work??😭😭

• 
  Richard Kennedy (@RichardKennedy) reported 14 minutes ago

  @VodafoneUK @antonycotton “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 15 minutes ago

  @VodafoneUK Potentially the worst network in the U.K.! Been without broadband for 4 days now and had engineer no shows and 0 help from customer service. Got made to buy a repair part to prove it was broken when it wasn’t even the cable that’s the issue !! Ridiculous