Vodafone outages and service status in Hook, England
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- Vodafone generated 1 outage signal in the last 24 hours around Hook, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and Phone.
- The most recent signal from this area was received Apr 24, 12:20 AM GMT+1.
- Wi-fi (44%)
- Internet (33%)
- Phone (22%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent Vodafone outage reports came from the following cities: Croydon, Wandsworth, Hammersmith, Hounslow, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 11 hours ago |
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Phone | 10 days ago |
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Internet | 15 days ago |
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Wi-fi | 20 days ago |
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Wi-fi | 21 days ago |
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Wi-fi | 23 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Pudding (@no1snoopyfanuk) reported from Brentford, England@VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?
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Charlotte Tice (@Charlotte_tice) reported from Richmond, England@VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡
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Ridwan Aremu Adedapo (@RidwanAAdedapo) reported from Brentford, England@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
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Matt Scammels (@Matbeluca) reported from Banstead, EnglandTrying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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John Watton (@jwatton) reported from Hounslow, England@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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Caroline McDonough (@CarolineDB81) reported from Wandsworth, England@VodafoneUK the network appears to have gone down again
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Mark Phillips (@wondermouse) reported from Wandsworth, EnglandDear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible
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Paul Dolan (@the_dolans) reported from Ashtead, England@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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Ollie (@olliemafc) reported from Wandsworth, EnglandIs anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out
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Ange Gilly (@angegillis) reported from Lambeth, England@VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?
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@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Joe Curtis (@jccurtis1) reported from Merton, England@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
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Jade Sharp (@jadesharp1992) reported from Richmond, England@vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.
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@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's
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James Willmoth (@willmothj) reported from Worcester Park, England@VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere
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Mark.Birdy (@mark_birdy) reported from Hounslow, England@VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.
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Andrew Rickman (@Andrew_Rickman1) reported from Sutton, England@VodafoneUK nice to know Vodafone is happy to commit fraud on there customers accounts and refuse to solve it 🤬🤬🤬 absolutely disgusting customer service provided
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Lily (@lilyrocks) reported from Spelthorne District, England@VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@vodafoneuk Hi guys, when will slow data speeds and dropped calls be relooked into in the TW136AW area? Customer services are saying it's all been fixed for weeks, but calls are still dropping, and speed tests on 4G and 5G are horrendous even outside. Have reset network settings…
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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LukeHausen (@CantCancelLuke_) reported@VodafoneUK already having issues. Your app doesnt even work, emails never are received, the booster box doesnt connect. Insane. Good stuff, well done 👏👏 10/10 donkey 💩
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DEV NARAYAN (@heyDEVNARAYAN) reported@VodafoneUK, I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?
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Chris Wynne (@Chr1sWynne) reportedHi @VodafoneUK, you're hosting 07468363133 on your network and this phone number is being used by scammers who are carrying out bank impersonation scams against targets in the UK. Seems to be using WhatsApp to make the calls. I've reported via your website already @NCSC @Ofcom
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Gary marr (@Garym0211) reported@VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!
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Alun Richards (@AlunRichards11) reported@VodafoneUK can't make phone calls being told my network is not registered whats going on?
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Ian Newson (@iannewson) reported@VodafoneUK There seems to be a fault with your FTTP migration system. Tried 2 migrate 2u last week. Happened to log into account next day request to find it had failed( no contact to tell me) spoke 2 support to be told there was a problem try again and try again. Same again.
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Wail Zch (@WailZch) reported@VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.
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Griff Webber (@griffwebber) reported@spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite
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Nathan Woodward (@CryptoGymJunkie) reported@VodafoneUK I'm having issues with s crypto wallet that was attached to a mobile number I use specifically for crypto. Vodafone turned the phone off due to 90 days of inactivity to which I was not aware this happened. I need an email address I can send my requirements to.
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Andy Holt (@andy_holt1) reported@VodafoneUK can’t believe after all this time and this day and age I’m in Southport and the Vodafone signal is absolutely awful 2026 I’m on 4g 1 bar totally dissatisfied