Vodafone Outage Report in Hook, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Guildford, Paddington, Croydon, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets, Southall, Kensington and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Guildford |
Phone | |
| Guildford |
Phone | |
| London |
Total Blackout | |
| Paddington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Iwona Sadowska
(@IwonaSadowska) reported
from
City of London, England
@SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Itz Limp
(@OMG_Itz_Limp) reported
@VodafoneUK like i said before kate, i wont be wasting my time talking to customer services anymore. i'll bide my time, and when my contracts end (5 mobile contracts and 2 bb contracts) i'll be done with vodafone for good
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Edd Malov
(@eddmalov) reported
@MallinsonRoss @VodafoneUK Certainly will avoid , will ring up to cancel all my plans and devices with them . Got charged for a broadband never even got installed and order cancelled with no honour of discount as the promo time is up . Signed up 6 months ago and never got the service
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Itz Limp
(@OMG_Itz_Limp) reported
@VodafoneUK kate, i apprciate your position and you are trying to do your job, however the treatment i have received from vodafone with regards to many issues, have made my relationship with vodafone no longer sustainable. if vodafone wanted to help, they'd acknowledge it and release me
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Chloe Mcluckie
(@_chlo_) reported
@O2 @TheO2 can’t get much worse, they cut Nero coffee from 1 per week to 1 per month LIMITED stock too so not even every customer will receive this ‘priority’. Don’t offer much healthy options only a Greggs sausage roll or pastry. Nothing fun at all. Better off with @VodafoneUK
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Julie Burns
(@diggerburns64) reported
@VodafoneUK I visited instead. The staff were lovely but unable to offer a courtesy phone to a long standing customer whose phone had broken under warranty. Apparently that isn't a service offered anymore.
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Nohe Lema
(@Nohelema) reported
Does @UKinEthiopia consider #Tigray part of Ethiopia? If so why not reconnect that region as well it’s being over #558 Days since we heard anything from our families there.They have no network, telecommunications or basic banks, @VodafoneUK @VodafoneGroup must be only for the gov
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Lily
(@Lillyanapk) reported
Does @UKinEthiopia consider #Tigray part of Ethiopia? If so why not reconnect that region as well it’s being over #558 Days since we heard anything from our families there.They have no network, telecommunications or basic banks, @VodafoneUK @VodafoneGroup must be only for the gov
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Rich Fenner
(@RichJFenner) reported
@VodafoneUK I've got a broadband flashing red light on my router for about half an hour although running the diagnostic check it says there are no problems? BH10 postcode. Have the backup dongle doing its thing, just pretty slowly...
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paul banks 💙
(@paulbanks202) reported
@VodafoneUK I’m literally only considering an upgrade as I want a reliable phone. For the money I’ve been paying I should not have had to put up with a faulty phone for so long. It looks like I’m not going to get help on here as well. I hope people read this
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Kylie
(@sleepyjaffa) reported
Never get @VodafoneUK broadband is my tip of the week. Working from home. 48-72 hours before they even make contact for an appointment to come fix it. Put my price up this year for no reason too. Price went up, quality gone down. Contract up in Feb, and I’ll be gone.