Vodafone Outage Report in Hook, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Vodafone
Vodafone is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (58%)
-
Phone (19%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: Ealing, London, Wandsworth, Croydon, Islington, Tower Hamlets, Camden Town, Guildford, Southwark, Hammersmith, City of Westminster, City of London, Epsom, Southall and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| London |
Internet | |
| Wandsworth |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
-
William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
-
Aman S Heer
(@MachoAman) reported
from
Southall, England
@VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)
-
Tom Quinn®
(@TomTheProducer1) reported
from
Camberwell, England
Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
-
Joe Robert Waistell
(@JoeWaistell) reported
from
Lambeth, England
Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄
-
Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You are still charging me for a service you are not providing. Despite two complaints you have still not sent me the SIM card. Do I have to write to the Directors of this company, or issue a Claim.
-
Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
-
Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE
(@deeokelly1) reported
from
Richmond, England
@VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.
-
𝙴𝚖𝚒𝚕𝚢 𝙶𝚛𝚘𝚜𝚜𝚖𝚊𝚗
(@goutaste) reported
from
Islington, England
@VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌
-
serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware
-
Ben Fisher
(@BenFisherCT) reported
from
Islington, England
@VodafoneUK Hi, I will private message if that’s okay. The signal coverage here says full signal inside and out on the Vodafone website, with limited 5G coverage. But I can’t anything except 3G (50%-75% signal). If it was decent 3G it wouldn’t be a problem but 1.3mbps isn’t enough.
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You still have not addressed my complaint.
-
Yuanxxx
(@Nmy_yuan) reported
from
Camden Town, England
hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK
-
Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home
-
Mr.H
(@nutrafin) reported
from
Hounslow, England
@VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious
-
Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
@VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue
-
Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
-
gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
-
ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
kyra
(@kyrachronicles) reported
@VodafoneUK why can't I speak to customer service on the phone? I need urgent help
-
Dαn ツ
(@Dan_Littlechild) reported
@VodafoneUK I've had constant below minimum guaranteed broadband speeds since my contract began and the problem has not been solved... Due to terms in your contract I'd like to leave penalty free. I'd Also like to chat to someone from the UK please.
-
James Hope
(@gingerjames1990) reported
@VodafoneUK It's not a message it's a live chat with your advisers. I logged on to make a payment but it says payment has already been made. On speaking with your agents they say its been taken by direct debit....but you don't my bank details and never have 🤔
-
Leon Morrison!
(@LeonMorrison) reported
@VodafoneUK your customer service has been atrocious! Considering using trading standards to resolve my issue because its been so bad, over a month and still no resolution even with the evidence shown to you....
-
Robert night
(@robnighttops) reported
@carlldne3 @VodafoneUK Is it as bad as plus net in our village?
-
FM
(@WhyeFeM) reported
@VodafoneUK How many vodafone customers have been sold one thing on the phone and then find they don't get what they thought they were getting. @VodafoneGroup Nick Read , Ahmed Essam have you forgotten what made vodafone - CUSTOMER SERVICE
-
AMY 🌱
(@amyhealthylife) reported
@VodafoneUK Is the network down or do I need to speak to customer service as I’ve had no service for 2 hours now.
-
Rob Unger
(@r0bUn) reported
For an organisation of your size @VodafoneUK, the customer experience is appalling. You really should do something about that.
-
Gary/Gawy
(@GaryAkAMoofie) reported
@VodafoneUK hello, I wish to change my home address, can you help with that still like you did before?
-
Mil022
(@Mil022M) reported
@VodafoneUK you said after 8 days of no service that my internet would be back online by midnight tonight. Clock is ticking! Wonder if your friends at #Openreach will be able to pull it out of the bag before you lose a customer.