Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 02/02/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Guildford, Paddington, Croydon, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets, Southall, Kensington and Egham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • simonapps Simon Apps (@simonapps) reported from Islington, England

    First time on @TfL Tube since COVID hit and no @VodafoneUK Wi-Fi. What a terrible decision to withdraw access for their customers.

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

  • timeastonco Tim Easton (@timeastonco) reported from Camberwell, England

    @VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?

  • pmodley Paul Modley (@pmodley) reported from Hammersmith, England

    .@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • quentinnield Quentin (@quentinnield) reported from Camden Town, England

    @VodafoneUK why have you withdrawn Wi-fi access in London Underground stations? This is a major pain for myself and other VF users living in the capital. Please fix it or I’ll leave. I’ve been a loyal customer for 25 years plus

  • ElshadKarbasi Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • joewhmclean 🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England

    @katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

  • HemingwayDM David Hemingway (@HemingwayDM) reported from Camden Town, England

    @VodafoneUK Why has the Vodafone Wi-fi on the London Underground stopped working? Is it a temporary fault or a permanent removal of service?

  • BenJamminWalker Ben (@BenJamminWalker) reported from Camberwell, England

    @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

  • simonwain Simon Wain (@simonwain) reported from Camberwell, England

    @VodafoneUK It is about upgrading vs moving to another network.

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK network in SE1 4AA has been down for over 2 days.

  • oqureshi Omar Qureshi (@oqureshi) reported from Hillingdon, England

    @VodafoneUK I placed an order for a new personal line, porting a number in. I received the new SIM, but have had no service for over 24 hrs. Multiple calls to your helpline who just ask me to wait a bit longer. Really frustrated! Order SBL-1000000528805835. Pls help.

  • skulksaround Oliver Waller (@skulksaround) reported from Lambeth, England

    @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

  • jademarvin Jade Marvin (@jademarvin) reported from Camden Town, England

    Losing my head here @VodafoneUK why do i have no signal? Can’t search on maps, can’t text.. what’s going on?

  • ShaninLonsway Shanin Lonsway (@ShaninLonsway) reported from Camden Town, England

    @VodafoneUK disappointed to join Vodafone to be told contract prices going up snd they cancel TfL wifi!! Don’t you think you’re customers are worth it and pay enough monthly??? #disappointed #treatcustomersbetter

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mykonette Mykonette (@mykonette) reported

    @VodafoneUK can someone call me? I am sick and tired of waiting for days for updates: why I don’t have internet for 3 days? why you still do not reimburse me when I have been charged double? Why am I paying for a service that doesn’t work? @WhichUK - FYI!

  • mykonette Mykonette (@mykonette) reported

    @VodafoneUK Can someone call me ? I am sick and tired of waiting for a response here or in the vodafone chat, can’t get through in the phone to customer service. The amount of my time wasted is shameful @VodafoneUK !!!

  • MildRiot Mr Boyce (@MildRiot) reported

    @VodafoneUK Hey. My broadband collection has been frequently dropping out for several days. Please help. Thanks.

  • RyanAbrahams95 Ryan Abrahams (@RyanAbrahams95) reported

    @mykonette @VodafoneUK I have never know anything like it? People need to know how awful this company is!

  • SumuSethi Sumu Sethi (@SumuSethi) reported

    @VodafoneUK just been in the phone for three hours on hold listening to the same three song loop as my broadband was not connected yesterday as planned!!!! I just joined and if this is the level of service then think I may have to cancel my service!!! #Vodafone #CustomerService

  • Lou_ParkerJones Lou Parker-Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌈🌾🏳️‍⚧️ ally🇺🇦 (@Lou_ParkerJones) reported

    @VodafoneUK 4 hours on various chats after several weeks of poor internet and we don't even get transcript as they dropped the chat! Can someone please call. This is terrible #customerexperience

  • Al__S al (@Al__S) reported

    @VodafoneUK I have no desire to sit through bot menus and be led by an underpaid call centre worker with a script through a series of pointless checks when the issue is categorically outside the house

  • LalenaMa Lena (@LalenaMa) reported

    @VodafoneUK Your costumer service team hung up the phone on me when I asked to speak to the complaints department

  • gso_jones Gareth Jones 💙 (@gso_jones) reported

    @VodafoneUK shocking customer service from you today. For those that clapped for NHS workers clearly vodaphone don’t want to help us now. So sad. 🥲

  • asia_minor asia_minor (@asia_minor) reported

    @VodafoneUK Entering day 3 of no internet and very little help from customer support.