Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 01/13/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Southwark, Tower Hamlets, Croydon, City of Westminster, City of London, Paddington, Ealing, Southall, Kensington, Egham, Camden Town, Guildford and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomTower Hamlets Phone

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Islington, England

    @VodafoneUK How long have you got? I already do everything I can not to go into your stores. The one time I am forced too, your staff & their horrible attitude never fails to surprise me.

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • PaddiePower Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    @VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?

  • KdLS_7 Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • oOISSYOo Issy (@oOISSYOo) reported from Ealing, England

    @VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.

  • markaizatt MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • LJB179 Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England

    @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jordan_dilks Jordan Dilks (@jordan_dilks) reported

    @VodafoneUK your service is actually disgusting i have been told 4 different delivery days in the past 4 weeks

  • saragjohnson Sarah Horne (@saragjohnson) reported

    @MrJoshuaBentley @VodafoneUK Did they also cancel your previous provider knowing there was a delivery delay so you were left with zero internet, working from home and isolating!? Frustrating

  • Swifty68476953 Swifty (@Swifty68476953) reported

    @VodafoneUK I ordered over £700 worth of products in a Vodafone store on Friday and was told it would arrive yesterday. Can't get any tracking and customer support won't help me because I don't have an account with you. What is going on?!

  • kcrooks71 KC (@kcrooks71) reported from Greenock, Scotland

    @VodafoneUK Very poor service from you. Been trying to contact customer service for over a week. Eventually get to cancellation department online, get to No 4 in the Q, customer survey pops up and kicks you out. Want to speak to person, not online chat!!!

  • C4rl2022 Carl Von Ballzich (@C4rl2022) reported

    @georgialewis76 @VodafoneUK Ive been with Giffgaff for about 12 yrs, superb service. Even O2 can’t match them despite using their networks

  • mobilemurphy David Murphy (@mobilemurphy) reported

    @foodblogsLiv @VodafoneUK No. Line went dead half 8. Feel sorry for the agents who probably get a load of stick when/if people get through. Not their fault but the people above them who decide this sort of customer, er, service is acceptable

  • aobackk AO (@aobackk) reported

    @foodblogsLiv Really pathetic @VodafoneUK. Your web chat is wholly unhelpful and then you can’t get through on the phone. That’s how you treat customers?

  • SheilaTnowC Nana! (@SheilaTnowC) reported

    @VodafoneUK I would just like to follow this up-after emailing CEO I was contacted by Vodafone and they have now resolved my issue after listening to my feedback about lack of contact with me as a customer, phone is now up and running!

  • beckywebb04 R E B E K A H (@beckywebb04) reported

    @VodafoneUK Can you reply to my above tweet please? Very unhappy soon to be ex-customer!

  • hunlom73 Steve Hunter (@hunlom73) reported

    @VodafoneUK hi guys..had no mobile signal since Saturday night ..online checker says no issue locally but other family are down too. Can you help ?