Vodafone Outage Report in Hook, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Guildford, Paddington, Croydon, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets, Southall, Kensington and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
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Delia Ozarchevici
(@deliavici) reported
from
Paddington, England
@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Iwona Sadowska
(@IwonaSadowska) reported
from
City of London, England
@SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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TJ
(@jimmy_1975) reported
@VodafoneUK Do I have to wait all day for help ?
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Hannah Rowe
(@HRoweMktgPR) reported
Hey @VodafoneUK how can I tell your customer service the code they've sent to my mobile wifi, when I explained the purpose of my enquiry was that the mobile wifi wasn't working??!!
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Dominic
(@DomBradshaw7) reported
@Ofcom Do you keep an eye on the number of complaints against @virginmedia & @VodafoneUK? It’s staggering how many people have issues yet nothing is done about them. Should be able to cancel contracts if issues extend beyond a month, they’d have power if we didn’t pay for a month
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Kareena Browne
(@kareenabrowne) reported
@VodafoneUK Are you able to find out when my contract with Vodafone ends please. Your automated phone service doesn’t work either so I am unable to speak to anyone. Please let me know what details you require to find out. Thank you
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Dan
(@fishingdan21) reported
@kjackson1984 @VodafoneUK Iv been with @tescomobile for three years they never step out of line lied or even try flogging me new deals all the time deffo best network IV been on
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Lisa Finlay
(@portrushgirl) reported
@VodafoneUK I am having problems with my phone going to voicemail without ringing. I have tried all the usual fixes in my settings with no improvement. Recurring problem recently. Can you help please? Need it for work as a doctor on call.
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Chris Crawshaw
(@cnc306) reported
@VodafoneUK My broadband drops out multiple times a day to the point I can’t sit and watch a film. When I spoke to someone they said the increase in people working from home was putting a strain on the network. How many people are working from home at 23:30 as it’s just dropped?
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vicky kargathara
(@iownatweet) reported
@VodafoneUK @ViCustomerCare The frequency of My VI app updates release is higher than the Vi Sim internet speed/connectivity. Issue: Low Internet Speed -> Unable to Update the Vi app -> Unable to raise complaint -> No Final Resolution
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Susan Parton
(@mrsrabbit8) reported
@VodafoneUK so having trouble accessing account, no problems as you send a code to my phone, except the code is letters and numbers and your website only accepts numbers not any letters! How does that work! After 3 attempts I've given up and decided to change provider!
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🏴🇬🇧Scotch whisky🇬🇧🏴
(@Martin56354261) reported
@NickNairn @VodafoneUK I'm now out of my contract with Vodafone and now have a new provider. Vodafone's broadband is the WORST EVER. I complained every time and basically they only ever said it's working normally. Vodafone should be BANNED from being a provider.