Vodafone outages and service status in Hook, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Vodafone generated 1 outage signal in the last 24 hours around Hook, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 16, 1:14 AM GMT+1.
- Internet (50%)
- Wi-fi (33%)
- Total Blackout (17%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Vodafone
Vodafone is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Hounslow, and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 hours ago |
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Total Blackout | 13 days ago |
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Internet | 23 days ago |
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Wi-fi | 26 days ago |
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Wi-fi | 27 days ago |
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Internet | 28 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported from Wandsworth, England@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Helen Cook (@HCook13) reported from Lambeth, EnglandHi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Ange Gilly (@angegillis) reported from Lambeth, England@VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?
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Chris 🏳️🌈 (@strutcakes) reported from Lambeth, England@VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Michelle Hastie-Wild (@hastiepops) reported from Worcester Park, England@VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.
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pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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Paddy (@PaddiePower) reported from Lambeth, EnglandWho decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK
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John 😷✊ (@JohnWildy71) reported from Croydon, England@RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.
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@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
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Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England@VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!
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adriana ennab (@adennab) reported from Hammersmith, England@VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Charlotte Tice (@Charlotte_tice) reported from Richmond, England@VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡
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Cressida Robson (@cressidarobson) reported from Hounslow, England@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Bobski (@bob_457) reported from Worcester Park, England@VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡
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Stefano Hatfield (@stefanohat) reported from Hammersmith, England@VodafoneUK Hello? Please don’t send me a generic form. Just… Tell me what’s going on. And when it will be fixed l. Treat me as if you care I’ve been with you for two decades @vodafoneuk
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Carmen (@rougecarmen90) reported from Lambeth, EnglandI raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍
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Rachel Addy (@ReaddyUK) reported from Croydon, England@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Noakes (@Slimo80) reported@VodafoneUK why is everything so difficult with you? Wanted to discuss my broadband as out of contract. Tobi trying to cancel my phone. Tried calling answered by someone who sounded like they were in a traffic jam. What are you doing?
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Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported@VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out
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Danielle Price (@missD_price) reportedWhat an absolute joke @vodafoneUK customer services is!!! You can't speak to a person and the chatbot just goes around and around in circles!!! 😡😡
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Crypto_Sim (@Sim__Bur) reported@VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me
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Daniel Pybus (@danielpybus) reported@VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"
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Langho Rovers (@langhorovers) reported@VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.
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Stacey Edwards ☺ (@Staceyedwards29) reported@VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade
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🏴☠️ emo king song mingi 🏴☠️ (@minkimeal) reporteddid the math wrong. day 8 of no wifi, 3 engineers who never turned up and now being told it’s something completely different that won’t be resolved until mid next week earliest. definitely gonna cancel my account @VodafoneUK @vodafone @VodafoneGroup
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t (@T0MMYC_) reported@VodafoneUK how on earth is your 5G broken across the entire of the country??? No working 5G signal in Manchester, Liverpool, & just been in London with NO signal. Piss take
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✨Taryn H ✨ (@Taz_Pricey) reportedHey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃