Vodafone outages and service status in Hook, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and Phone.
- The most recent signal from this area was received Apr 14, 10:40 AM GMT+1.
- Wi-fi (50%)
- Internet (25%)
- Phone (25%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Vodafone
Vodafone is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, Hammersmith, Croydon, Hounslow, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Phone | 6 days ago |
|
Hammersmith
|
Internet | 11 days ago |
|
Croydon
|
Wi-fi | 16 days ago |
|
Hounslow
|
Wi-fi | 18 days ago |
|
Wandsworth
|
Wi-fi | 19 days ago |
|
Croydon
|
Internet | 21 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
-
David (@gingertrvlguru) reported from Lambeth, England@VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”
-
Olivia twist (@OTwist_69) reported from Kingston upon Thames, England@VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all
-
Johnfenton (@Jfenton66) reported from Croydon, England@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
-
John Watton (@jwatton) reported from Hounslow, England@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
-
Cressida Robson (@cressidarobson) reported from Hounslow, England@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
-
lee christie (@leechristie4) reported from Epsom and Ewell District, England@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
-
Ben Dodds (@BenDodds3) reported from Lambeth, England@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
-
Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England@VodafoneUK cannot get your website to work… nothing clicks. You got problems?
-
Jade Sharp (@jadesharp1992) reported from Hounslow, England@vodafoneuk Hi guys, when will slow data speeds and dropped calls be relooked into in the TW136AW area? Customer services are saying it's all been fixed for weeks, but calls are still dropping, and speed tests on 4G and 5G are horrendous even outside. Have reset network settings…
-
Caroline McDonough (@CarolineDB81) reported from Wandsworth, England@VodafoneUK the network appears to have gone down again
-
MARK A IZATT (@markaizatt) reported from Hammersmith, England@matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼
-
Pudding (@no1snoopyfanuk) reported from Brentford, England@VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?
-
Isidudla sabantu (@mast3rblack) reported from Hounslow, England@VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀
-
A. Marie (@Ambii_Bambieee) reported from Lambeth, England@VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise
-
J (@slinkywinky) reported from Wandsworth, England@mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.
-
A. Marie (@Ambii_Bambieee) reported from Lambeth, EnglandNever and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵
-
Aimee lou (@Aimeelo02455188) reported from Wandsworth, England@VodafoneUK your mobile phone network is down, how long is this likely to last
-
adriana ennab (@adennab) reported from Hammersmith, England@VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??
-
Vítør ★彡 (@vitor_teo_) reported from Merton, England@LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that
-
Michelle Hastie-Wild (@hastiepops) reported from Worcester Park, England@VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Vodafone Group (@VodafoneGroup) reported@warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.
-
Not Disabled Enough (@Pointless_Nerd) reportedVodafone has been absolutely no help at all for 12 days in a row. I don't even know why they have that stupid chat bot as it's pathetic. @VodafoneUK
-
The Major (@HighRankMajor) reported@VodafoneUK hi I work on the internet and it's down and I have lost access to my phone number. I need it up and running soon, I understand that it's a bank holiday. I'm at 5 Millgate, Selby, YO83JX. Can we resolve this quickly. Thank you for your time.
-
RedJD77-78-81-84-05-19 (@RedsfanJD) reported@VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach
-
Nathan Woodward (@CryptoGymJunkie) reported@VodafoneUK I'm having issues with s crypto wallet that was attached to a mobile number I use specifically for crypto. Vodafone turned the phone off due to 90 days of inactivity to which I was not aware this happened. I need an email address I can send my requirements to.
-
Openreach (@WeAreOpenreach) reported@JulieNobbs @VodafoneUK Hi Julie, I am really sorry to hear there is a delay in having his services installed. If there is further work required externally, this will be the reason why/ Please keep in touch with his service provider for the latest information on when this will be installed. (1/2)
-
Rachel (@Rachel___001) reported@VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.
-
Sedat Efe (@efe_efe) reported@VodafoneDestek Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT
-
لؤي (@MAGDY_LOAY7) reported@VodafoneUK Security alert: Unusual HTTPS traffic behavior over port 443 observed, which may indicate misconfiguration or potential misuse. It’s recommended to review and secure network systems to prevent any risks. Please investigate to ensure user safety. Best regards, Magdi
-
stop the war (@igivepropofol) reported@VodafoneUK Do you have a customer service complaint email address for any manager? Or are poor customers just left at the mercy of overseas call centres that are no help? My phone has not been working since last Friday evening. Can you provide an email address so I can write a complaint and explain the events? I am also pursuing this with the regulator.