Vodafone outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Croydon, Hammersmith, and Wandsworth.

City	Problem Type	Report Time
Croydon	Internet	2 days ago
Hammersmith	Internet	29 days ago
Hammersmith	Internet	1 month ago
Wandsworth	Internet	2 months ago
Hammersmith	Internet	2 months ago
Wandsworth	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Cressida Robson (@cressidarobson) reported 30 seconds ago from Hounslow, England

  @VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

• 
  Vítør ★彡 (@vitor_teo_) reported 2 minutes ago from Merton, England

  @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

• 
  Bobski (@bob_457) reported 4 minutes ago from Worcester Park, England

  @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

• 
  Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported 5 minutes ago from Croydon, England

  @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 12 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  The Rural Juror🌹🌈 (@stevielockyer) reported 19 minutes ago from Worcester Park, England

  No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

• 
  Tatiana Dobreva (@Tatiana11Dobrev) reported 21 minutes ago from Wandsworth, England

  @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 23 minutes ago from Hammersmith, England

  @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

• 
  Joe Curtis (@jccurtis1) reported 28 minutes ago from Merton, England

  @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

• 
  @thebadissuecollective (@IanDavidRoss1) reported 33 minutes ago from Lambeth, England

  @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

• 
  Jason MacKenzie (@jasonmackenzie) reported 34 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  SpeakTheTruth (@uk_scratchcards) reported 35 minutes ago from Richmond, England

  @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

• 
  Cressida Robson (@cressidarobson) reported 36 minutes ago from Hounslow, England

  @VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

• 
  Steve Peskett (@speskett) reported 39 minutes ago from Worcester Park, England

  Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

• 
  James Willmoth (@willmothj) reported 46 minutes ago from Worcester Park, England

  @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

• 
  Helen Cook (@HCook13) reported 48 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported 51 minutes ago from Hounslow, England

  @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

• 
  Lee (@Leepearce23774) reported 55 minutes ago from West Molesey, England

  @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

• 
  Johnfenton (@Jfenton66) reported 56 minutes ago from Croydon, England

  @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

• 
  Richard Coventry (@richardcoventry) reported 57 minutes ago from Hounslow, England

  @DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy Slater (@lucindaslater83) reported 10 minutes ago

  @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

• 
  carys (@blindandb0ujee) reported 13 minutes ago

  @PolariChat @VodafoneUK Definitely not, they would never ring from an 07 number

• 
  StraightTalker50 (@talker50) reported 15 minutes ago

  @GBNEWS Well @VodafoneUK , has not a single person in your organisation taken any notice of how much the support for the RNLI has gone down because of helping the illegas, don't be surprised when you get the same response.

• 
  jomamp82 (@jomamp82) reported 16 minutes ago

  @SimonDanczuk @VodafoneUK Fully support this

• 
  ✮ (@Jaammyyyyyyyy) reported 17 minutes ago

  @VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet

• 
  Rodney Marlow (@misterex65) reported 18 minutes ago

  @NileGardiner @VodafoneUK They are giving them to charity you thick ****

• 
  James Notley (@jnot45679) reported 18 minutes ago

  @Iromg @VodafoneUK I never like Vodafone and even less now. It is immigrants who run Vodafone in Blackpool.

• 
  Mark Partington (@mark_partington) reported 19 minutes ago

  @VodafoneUK big mistake. Not going to do you any favours. Who was the idiot that thought if this ? If senior management signed this off then they need to resign ! @GBNEWS @PatrickChristys

• 
  Or Sassur (@Orsassur2) reported 22 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Tim Bentham (@tim_bentham) reported 25 minutes ago

  @VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help