Vodafone outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Hounslow, Croydon, Wandsworth, and Walton-on-Thames.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago
Hounslow	Phone	7 days ago
Hammersmith	Internet	13 days ago
Croydon	Total Blackout	26 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  MARK A IZATT (@markaizatt) reported 9 minutes ago from Hammersmith, England

  @matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼

• 
  Helen Cook (@HCook13) reported 9 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  Chris Edwards (@CE8_Edwards) reported 10 minutes ago from Richmond, England

  @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

• 
  Ellie Lexie (@ellielexx) reported 12 minutes ago from Epsom and Ewell District, England

  @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

• 
  Olivia twist (@OTwist_69) reported 13 minutes ago from Kingston upon Thames, England

  @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

• 
  Jade Sharp (@jadesharp1992) reported 13 minutes ago from Richmond, England

  @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

• 
  Pia Kristmansson (@PiaKristmansson) reported 21 minutes ago from Richmond, England

  @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

• 
  A. Marie (@Ambii_Bambieee) reported 25 minutes ago from Lambeth, England

  @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

• 
  GMB AVIATION WORKERS UNION (@GmbLhr) reported 27 minutes ago from Hounslow, England

  @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

• 
  Jason MacKenzie (@jasonmackenzie) reported 29 minutes ago from Merton, England

  16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

• 
  dhruv shah (@MeherIndustries) reported 35 minutes ago from Brentford, England

  @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 42 minutes ago from Hammersmith, England

  @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

• 
  Charlie Cassen (@charliecassen) reported 42 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  soy como soy (@LittleDiablos) reported 42 minutes ago from Croydon, England

  @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

• 
  J (@slinkywinky) reported 43 minutes ago from Wandsworth, England

  @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

• 
  Alexandru Badiu (@voidberg) reported 44 minutes ago from Wandsworth, England

  On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.

• 
  Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported 45 minutes ago from Wandsworth, England

  @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

• 
  Who's Simon? 👨🏻‍🎤 (@The_CaptAwesome) reported 47 minutes ago from Hammersmith, England

  @VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.

• 
  Bobski (@bob_457) reported 50 minutes ago from Worcester Park, England

  @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

• 
  Isidudla sabantu (@mast3rblack) reported 51 minutes ago from Hounslow, England

  @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 7 minutes ago

  Hey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 9 minutes ago

  @VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out

• 
  niall Shannon (@lfcerneman) reported 11 minutes ago

  Trying to return a trade in phone to @VodafoneUK from North of Ireland, sent me a DPD envelope that can’t be used here, spent 3+hours on phone over last week trying to sort and still can’t get an answer, horrific service, cannot get talking to anyone with any idea at all.

• 
  Graham Neden-Watts (@grahamneden) reported 14 minutes ago

  @VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.

• 
  HighTower (Kev) :) (@Kev_Bakeruk) reported 16 minutes ago

  @VodafoneUK Hello. I have asked for the "Super Wi-Fi setting to be removed from my account as I want to control my router not use a broken app or call up when I want to change something, I asked for this to be done 5 days ago! I am on day 5 and it still turned on! I was told on Friday it was taken off my account but it's not! I am on the phone again to try and get this sorted AGAIN!

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 17 minutes ago

  @TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞

• 
  Kayleigh Newsome (@NewsomeKayleigh) reported 22 minutes ago

  @VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!

• 
  Tristan Lane (@Tristan27856485) reported 24 minutes ago

  @ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?

• 
  Tristan Lane (@Tristan27856485) reported 27 minutes ago

  @ThreeUK @VodafoneUK I thought the merger was meant to improve signal. Not make it blooming worse. Cambridge is meant to be “silicon fen” tricky with such terrible network

• 
  Andrew Jameson (@AJameson12) reported 28 minutes ago

  @VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡