Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 02/17/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Staines, City of Westminster, Southwark, Paddington, Wandsworth, Croydon, Camden Town, Fulham, Guildford, Ealing, City of London, Hammersmith, Islington and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomStaines Phone
United KingdomCity of Westminster Internet
United KingdomSouthwark Internet

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • loxsecurity LOX Security (@loxsecurity) reported from Brentford, England

    ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

  • MikScarlet Mik Scarlet (@MikScarlet) reported from Camden Town, England

    @Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.

  • jimkel40 jim kelly (@jimkel40) reported from Hammersmith, England

    @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

  • NikiPilkington Niki Pilkington (@NikiPilkington) reported from Islington, England

    Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎

  • superpiran Piran Sucindran (@superpiran) reported from Hillingdon, England

    Just been told by @VodafoneUK to “wait until after shutdown” to sort out my ridiculous broadband issues! Utterly shambolic service start to finish!

  • MillieCoulter Millie Coulter (@MillieCoulter) reported from Banstead, England

    @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • stephendball Stephen Ball (@stephendball) reported from London, England

    @DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone

  • Richard2957 Richard Marks 3.5% (@Richard2957) reported from Camden Town, England

    @DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.

  • The_CaptAwesome Who's Simon? 👨🏻‍🎤 (@The_CaptAwesome) reported from Hammersmith, England

    @VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.

  • paulinelillie9 pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • BenDodds3 Ben Dodds (@BenDodds3) reported from Lambeth, England

    @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

  • leechristie4 lee christie (@leechristie4) reported from Epsom and Ewell District, England

    @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

  • Matbeluca Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

  • AndMedh Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported from Wandsworth, England

    @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

  • Hitchcockatoo Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • S8KH_D S8KH_D (@S8KH_D) reported from Southall, England

    @VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?

  • Sandra22199329 Sandra Lema Siaba (@Sandra22199329) reported from Lambeth, England

    @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

  • TheBillSexton Bill Sexton (@TheBillSexton) reported from Ealing, England

    @VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BillTheMAX Bill Young (@BillTheMAX) reported

    @VodafoneUK Tried that and absolutely nothing, no response!! Been with Vodafone years and this is the last in a long line of issues, maybe time to move on. It isn't good when you can't communicate with a communications company. No wonder I don't bother to fill in the customer surveys.

  • gershaw61 Geraldine (@gershaw61) reported

    @VodafoneUK I want to pay an outstanding bill. I’m having no luck on the website. Can you help please?

  • r00binh00 r0binho (@r00binh00) reported

    @VodafoneUK @fliceverett Oh come on!!!! This is absolute rubbish. You even tweeted about the issue yourselves.

  • r00binh00 r0binho (@r00binh00) reported

    @VodafoneUK @fliceverett In the process of cancelling my contract and moving to another provider. This is absolutely awful customer care.

  • Anglopillnane1 Goonerlad (@Anglopillnane1) reported

    @VodafoneUK What on earth is happening with your 4g network. No pictures, videos or profiles loading on social media. It’s been 4 days now, sort it out ffs #Vodafone

  • gershaw61 Geraldine (@gershaw61) reported

    @VodafoneUK Jason, thanks for your swift reply. I am not an existing customer. This debt dates back to 2017. I’ve tried the phone number but there is no option for people without a Vodafone account.

  • cathybrown70 Catherine Brown (@cathybrown70) reported

    @VodafoneUK is there a problem with 4g on a gigacube? Phone is fine but cannot connect on my laptop. Been very temperamental for a couple of days now

  • ZackC_99 Zack (@ZackC_99) reported

    @VodafoneUK @glynster61 How long is this going to continue? My phone has been like this since friday morning and still the same now! Fix it FFS!!!!

  • Aetheon_ Jack ‖ ◬ (@Aetheon_) reported

    @rBebraRunner @VodafoneUK Actually would happen on their proper wifi too, it's a routing issue on Vodafone via Cloudflare Looks like the tracing is getting stuck

  • HeidiHinda Heidi Hinda Chadwick (@HeidiHinda) reported

    @fliceverett @VodafoneUK Hmmmm. I'm having the same issue. @vodaphoneuk here too 🤔