Vodafone

Vodafone Outage Report in Hook, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hook, Greater London, England 02/13/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Paddington, City of Westminster, Wandsworth, Croydon, Camden Town, Fulham, Guildford, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • PaulGoldsmith73 Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England

    Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.

  • stevedmills Steven Mills (@stevedmills) reported from Lambeth, England

    @VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...

  • MarkProwse64 Mark Prowse (@MarkProwse64) reported from Kensington, England

    @VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working

  • TrumptonRiot MttB (@TrumptonRiot) reported from City of London, England

    @VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • PaulGoldsmith73 Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England

    Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.

  • breadwidow Catherine Mottram (@breadwidow) reported from Camberwell, England

    @VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.

  • pilkunnussija Comma Lover (@pilkunnussija) reported from Camden Town, England

    @VodafoneUK: Please fix my cellular data service. Check your DMs.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    I object to the hosting service going down as “lame” @OpenCageData @freyfogle @vicchi - firstly there was a fault which @VodafoneUK refused to fix as they’d given me a cease notice (they hadn’t), and then upped hosting fees to £140K+ pa

  • USAcharitycycle Chris Bloomfield (@USAcharitycycle) reported from Wandsworth, England

    @VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • zuhamy zuhamy (@zuhamy) reported from Merton, England

    @Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK @EE 12 days still have the same issue....

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from City of London, England

    Wow. . @VodafoneUK no Internet service in Central London. Your first fix has made it worse & now been on hold for 13 mins to no avail #badservice #Vodafone

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK I agree. Very poor service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • frankensteirer yoo hoo (@frankensteirer) reported

    @OpenreachHelp can you please fix my address on your systems as @VodafoneUK still does not show availability for 900mb and talktalk had also now gone from there main page I have to use the special link to get full fibre

  • chriscwharris chriscwharris (@chriscwharris) reported from Heacham, England

    @VodafoneUK I can see responses to other people's questions but mine is being ignored. Your online support runs until 10pm? That's crazy, people need broadband 24/7. I have work to do!

  • Darrel09937422 Darrel (@Darrel09937422) reported

    @VodafoneUK. What’s happening with the internet failure in PE 33 postcode? It’s been down since yesterday morning.

  • DeanSpencerArt Dean Spencer Art (@DeanSpencerArt) reported

    Day 4, and @VodafoneUK still with no updates apart from 'they're working on the problem' and have an update on Monday! No details on what the problem is, even though they 'apparently' sent out a technician yesterday. I wouldn't care so much but I got work to send out to clients.

  • Maphew Matthew Zaman (@Maphew) reported

    @VodafoneUK your customer service is very very poor. Upgraded 5 months ago still no 5G depsite multiple esim swaps. TOBi app keeps failing. No continuity on the case ..... #dreadful #Vodafone #suck

  • Biggestdog BiggestDog #RejoinEU #SaveOurNHS#wokerati (@Biggestdog) reported

    @VodafoneUK Please stop using @DPDgroup_news ( the only valid twitter account you can find) as your courier. Worst customer service ever. There is zero way of contacting them re problems. Any half decent company should give you access to a human being

  • HylandsHypno Karen Baker 💙🇺🇦 (@HylandsHypno) reported

    @VodafoneUK you need to sort out your customer service, at present it’s none existent, no home line since November, ringing me then leaving me waiting to connect- come on!

  • chriscwharris chriscwharris (@chriscwharris) reported from Heacham, England

    @VodafoneUK broadband down for almost an hour in Heacham, Norfolk. Your broadband tool isn't working either, there's only a chat not that osn sending me to the broken broadband tool! Give me a phone number to speak to someone! #Vodafonedown

  • Rakosn1cek Rakosn1cek (@Rakosn1cek) reported

    @VodafoneUK Broadband not working since 11:00am. No updates from yourselves whatsoever. Are you doing anything about it?

  • messalinahooper grace hooper (@messalinahooper) reported

    @VodafoneUK I'm sat at home ill with my ill little blind puppy margot trying to watch Sherlock. Great series. Full of suspense- exciting- except your WiFi isn't strong enough to maintain a signal and you keep denying it.