Vodafone outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Hounslow, Hammersmith, Croydon, Wandsworth, and Epsom.

City	Problem Type	Report Time
Hounslow	Total Blackout	3 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Total Blackout	3 days ago
Croydon	Internet	3 days ago
Croydon	Internet	7 days ago
Wandsworth	Phone	17 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  dhruv shah (@MeherIndustries) reported 59 seconds ago from Brentford, England

  @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

• 
  A. Marie (@Ambii_Bambieee) reported 1 minute ago from Lambeth, England

  @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

• 
  MARK A IZATT (@markaizatt) reported 6 minutes ago from Hammersmith, England

  @matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼

• 
  JustJC (@JustJC_London) reported 7 minutes ago from Croydon, England

  @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

• 
  Aimee lou (@Aimeelo02455188) reported 9 minutes ago from Wandsworth, England

  @VodafoneUK your mobile phone network is down, how long is this likely to last

• 
  Pudding (@no1snoopyfanuk) reported 12 minutes ago from Brentford, England

  @VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?

• 
  John Watton (@jwatton) reported 14 minutes ago from Hounslow, England

  @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 21 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 22 minutes ago from Hammersmith, England

  @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

• 
  Vìncere. (@VictorJ1987) reported 22 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  jim kelly (@jimkel40) reported 24 minutes ago from Hammersmith, England

  @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

• 
  Kate Burness (@kateburness) reported 27 minutes ago from Hounslow, England

  @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

• 
  Olivia twist (@OTwist_69) reported 28 minutes ago from Kingston upon Thames, England

  @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

• 
  MARK A IZATT (@markaizatt) reported 31 minutes ago from Lambeth, England

  Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

• 
  @thebadissuecollective (@IanDavidRoss1) reported 33 minutes ago from Lambeth, England

  @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

• 
  Alexandru Badiu (@voidberg) reported 36 minutes ago from Wandsworth, England

  On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.

• 
  Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported 45 minutes ago from Wandsworth, England

  @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

• 
  Ben Dodds (@BenDodds3) reported 45 minutes ago from Lambeth, England

  @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

• 
  Mary Denyer (@denyermc) reported 48 minutes ago from Wandsworth, England

  @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

• 
  Olivia Anderson (@oliviaanderso34) reported 49 minutes ago from Hammersmith, England

  @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mad Dal (@MadDal85) reported 4 minutes ago

  @VodafoneUK I do not know what your game is, but my PAYG phone has not been receiving any incoming calls for a little while now. What if someone was trying to get hold of me and it's emergency? Get it sorted please!

• 
  Benno (@ism_or_phobe) reported 4 minutes ago

  Bought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous

• 
  B.A.T (@RaaBee195134) reported 5 minutes ago

  @VodafoneUK been let down massively by your activations department with lies. Massively disappointed as this has caused me massive issues

• 
  Katherine Lockett (@KatherineLocke3) reported 6 minutes ago

  @VodafoneUK How am I being charged £300+ to cancel a service you never activated? You had my PAC code and still failed to migrate my number. This is a serious customer service failure @Ofcom needs to be aware of this.”

• 
  Gary marr (@Garym0211) reported 9 minutes ago

  @VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!

• 
  Di Drinkwater (@CarbonTiptoes) reported 10 minutes ago

  @VodafoneUK We have vodafone phone and internet. Just tried logging in. It's sent a message to one of our phones. Hysterically the landline in preference to one of the mobiles. Anyway the messaging service doesn't work - press 1 to hear the message just repeats it and cuts off.

• 
  RedJD77-78-81-84-05-19 (@RedsfanJD) reported 12 minutes ago

  @VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach

• 
  samantha mitchell (@cleopatra2k) reported 12 minutes ago

  Help! I need away from @VodafoneUK zero customer loyalty rewards - prices go up and up while benefits get removed- I have had mine and both kids phone and broadband with these guys for years- shockingly rubbish service #mobilephone #network

• 
  Holly (@hollymorgs) reported 13 minutes ago

  @VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!

• 
  Mh (@WIKMUND) reported 17 minutes ago

  @VodafoneUK why is the vodafone signal at London Waterloo sooo bad. It’s like a dial up modem. Not just today but for the last couple of years I’ve been on 5g