Vodafone Outage Report in Hook, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, London, Greenford, City of Westminster, City of London, Croydon, Southwark, Paddington, Hammersmith, Guildford, Ealing, Islington, Tower Hamlets, Camden Town and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Jay
(@MrJayArsenal) reported
from
City of London, England
@VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks
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Gohar Khan
(@gakhan) reported
from
City of London, England
@VodafoneUK your customer service and retention is going bad to worse. Leaving you soon to find a provider that cares about what customer wants.
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
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Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
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Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Rishi Madlani
(@RishiMadlani) reported
from
Camden Town, England
You can help by letting me leave my two remaining contracts with you early... I really don’t want to have to deal with @Vodafoneuk ever again after such terrible service 😡
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Maddie
(@maddiefallsover) reported
from
Hammersmith, England
Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Rishi Madlani
(@RishiMadlani) reported
from
Camden Town, England
They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!
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Comma Lover
(@pilkunnussija) reported
from
Camden Town, England
@VodafoneUK: Please fix my cellular data service. Check your DMs.
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Rishi Madlani
(@RishiMadlani) reported
from
City of London, England
Have had the most horrific customer experiences in my life with @vodafoneuk @vodafonegroup what should have been a simple task of cancelling an unused contract (5th attempt) - the chat operative took nearly two hours trying to sell other products & call operator just hung up! 😡
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Adam ☁️ Jamal
(@ONI_Assassin) reported
from
Hillingdon, England
I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Johnston
(@dj_jonty_uk) reported
@GeorgeMonbiot @VodafoneUK We had the same with TalkTalk from my mum's house after she passed away. They racked up £600 to be owed to them, after we told them she'd passed away. Eventually spoke to someone with a heart and got it cancelled. We'll never use Talk Talk for anything now.
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Caliandris #IstandwithJeremyCorbyn
(@caliandris) reported
@GeorgeMonbiot @VodafoneUK I'm sorry you are having this problem. Shoutout to GiffGaff, the best mobile telephone service with a very responsive user community and workable interface. My late mother fortunately transferred from one to the other before she died.
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Versaka
(@VersakaTheStore) reported
@GeorgeMonbiot @VodafoneUK a BOT is a method automate, cut cost and increase savings, savings you will never see. the standard theme of removing jobs for people, to devalue and dehumanise the whole experience. you are in the eye of the storm.. COMPUTER SAYS NO
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Susan Hughes 🏴🇪🇺
(@SusanGLH) reported
@GeorgeMonbiot @VodafoneUK @tvlicensing was awful when my mother passed away. Pestering and very rude.
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peaceful
(@Peacefu17647442) reported
@GeorgeMonbiot @VodafoneUK Legally they cant do anything. Hes not responsible if its her debt. Dont answer the phone. Tell them you have no idea who that is and hang up.
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Jay Hampton
(@CitizenSciArt) reported
@GeorgeMonbiot @VodafoneUK @ScottishPower have been just as bad. Been trying to cancel an account for nearly a year, calls and online chat. Just been sent a bill with a year's worth bills in the same envelope for an executor account we didn't know existed.
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Gitoma - powered by sunshine
(@gitoma1) reported
@VodafoneUK @GeorgeMonbiot Why don’t you just DM him and sort it out? He’s the customer fgs.
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Otters
(@otterjotters) reported
@GeorgeMonbiot @VodafoneUK @VodafoneUK did exactly the same with me when I switched broadband provider. I wonder just how much money they make from people who don't keep an eye on their direct debits? I'll never go back to them.
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Dave Vetter
(@davidrvetter) reported
@VodafoneUK @GeorgeMonbiot What's extraordinary about this reply is it confirms not only that inappropriate, inhuman responses are a matter of policy on the part of Vodaphone customer services, but that such responses are the absolute best the company can do.
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wardner
(@wardner_) reported
@TrudieMaxim @GeorgeMonbiot @VodafoneUK I did exactly the same thing with BT about a decade ago (although via email rather than phone) and you wouldn't believe how quickly my issue was resolved once his assistant got involved. Up until that point I couldn't get a sensible response from anyone.