Vodafone outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Hounslow, and Walton-on-Thames.

City	Problem Type	Report Time
Hammersmith	Internet	6 days ago
Hammersmith	Wi-fi	9 days ago
Hammersmith	Wi-fi	11 days ago
Croydon	Internet	11 days ago
Croydon	Phone	15 days ago
Hammersmith	Wi-fi	16 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Caroline McDonough (@CarolineDB81) reported 16 seconds ago from Wandsworth, England

  @VodafoneUK the network appears to have gone down again

• 
  Jade Sharp (@jadesharp1992) reported 4 minutes ago from Richmond, England

  @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

• 
  Kate Benest (@Benest) reported 7 minutes ago from Twickenham, England

  @VodafoneUK @_genius_i_was @kayheads Broadband down here in SW14 #Vodafonedown #broadband

• 
  Stefano Hatfield (@stefanohat) reported 11 minutes ago from Hammersmith, England

  @VodafoneUK Hello? Please don’t send me a generic form. Just… Tell me what’s going on. And when it will be fixed l. Treat me as if you care I’ve been with you for two decades @vodafoneuk

• 
  Paul Dolan (@the_dolans) reported 23 minutes ago from Ashtead, England

  @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 26 minutes ago from Hammersmith, England

  @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

• 
  Rachel Addy (@ReaddyUK) reported 27 minutes ago from Croydon, England

  @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

• 
  Cressida Robson (@cressidarobson) reported 30 minutes ago from Hounslow, England

  @VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

• 
  John Watton (@jwatton) reported 30 minutes ago from Hounslow, England

  @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

• 
  Vìncere. (@VictorJ1987) reported 31 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  John 😷✊ (@JohnWildy71) reported 32 minutes ago from Croydon, England

  @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

• 
  Mimi Newsome (@newsome_mimi) reported 32 minutes ago from Hammersmith, England

  @VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.

• 
  Tatiana Dobreva (@Tatiana11Dobrev) reported 39 minutes ago from Wandsworth, England

  @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 40 minutes ago from Hammersmith, England

  @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

• 
  Mark Phillips (@wondermouse) reported 43 minutes ago from Wandsworth, England

  Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

• 
  adriana ennab (@adennab) reported 44 minutes ago from Hammersmith, England

  @VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??

• 
  Charlie Cassen (@charliecassen) reported 45 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  jim kelly (@jimkel40) reported 55 minutes ago from Hammersmith, England

  @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

• 
  Jason MacKenzie (@jasonmackenzie) reported 58 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  dhruv shah (@MeherIndustries) reported 59 minutes ago from Brentford, England

  @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jan Cavelle (@jancavelle) reported 8 minutes ago

  Not bad going @VodafoneUK - lost my business before the contract even started

• 
  Ralph Hardwick (@HardwickRalph) reported 8 minutes ago

  @VodafoneUK Just spent 25 minutes on the phone regarding my current arrangement, for the 3rd time. On both previous calls promises to respond and own the problem. No response to either. Appalling customer service. Asked to be put through to Max Taylor. Now want another 10 days!

• 
  not fred (@___NF___O_O) reported 8 minutes ago

  @VodafoneUK broadband down plz fix

• 
  Arun Hebbar (@ArunHebbar7) reported 13 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.

• 
  🇬🇧J🇬🇧 (@_JIMBO55) reported 14 minutes ago

  Everyone beware. If you are with @VodafoneUK there is a scam phoning people and offering a new improved contract and a free phone as a gift. Do not give your details. Just hang up. It looks official, SMS phone numbers and emails all look real but are 100% fake. Not Vodafone

• 
  grace hooper (@messalinahooper) reported 16 minutes ago

  @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

• 
  mark (@markLFC2010) reported 17 minutes ago

  @VodafoneUK hi as a 3 customer does that mean we can use the Vodafone rewards app like o2 and virgin?

• 
  FINGERSJOHN✌ (@jnafr) reported 19 minutes ago

  Why is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.

• 
  Nina Moir (@neenooor) reported 20 minutes ago

  @VodafoneUK how can there be zero reception at Wimbledon station ? It’s bad at Waterloo, and Earlsfield and Raynes Park.. crazy

• 
  Arun Hebbar (@ArunHebbar7) reported 22 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp For a moment, exclude the Rs. 36,950 crore equity conversion and consider only the financial activities (i.e., cash inflows and cash outflows) from 01 Oct 2021 to 31 Dec 2025. Accordingly, as of 31 Dec 2025, Vodafone Idea has a cash shortfall of Rs. 26,620 crore. Hence, the company cannot fully discharge its interest and finance obligations, nor can it allocate funds for network expansion. Now consider that as of 31 Dec 2025, the Government has provided relief on AGR dues and freezed the final AGR liability at around Rs. 64,000 crore till FY2036. Accordingly, the AGR interest recognised by the company during the moratorium period does not need to be discharged immediately. Therefore, if you adjust the earlier cash shortfall of Rs. 26,620 crore by excluding Rs. 17,102 crore of AGR-related interest, the net shortfall comes to approximately Rs. 8,000+ crore as of 31 Dec 2025. Lastly, coming to Spectrum obligations, the company has recognised around Rs. 55,254 crore. Even after reducing approximately Rs. 9,000 crore towards the cash shortfall, the company would still be able to discharge nearly Rs. 46,000 crore. With this, Vodafone Idea would reduce its Spectrum obligations from around Rs. 1.2 lakh crore to nearly Rs. 74,000 crore. In such a scenario, lenders may be willing to provide around Rs. 45,000 crore in funding, which the company can utilise for network expansion and CAPEX purposes. That's all I am trying to explain. In any case, Vodafone Idea still has multiple possibilities to clean up its balance sheet without any further equity dilution. 31 March 2026 Financial results are very crucial.