Vodafone outages and service status in Hook, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Vodafone generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 8, 4:45 PM GMT+1.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Vodafone
Vodafone is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, Wandsworth, and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 days ago |
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Internet | 15 days ago |
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Internet | 27 days ago |
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Internet | 1 month ago |
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Phone | 1 month ago |
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Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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John Watton (@jwatton) reported from Hounslow, England@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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Helen Cook (@HCook13) reported from Lambeth, EnglandHi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Matt Scammels (@Matbeluca) reported from Banstead, EnglandTrying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Phil Craig (@philmcraig) reported from Richmond, England@GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.
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Ollie (@olliemafc) reported from Wandsworth, EnglandIs anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out
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Mary Denyer (@denyermc) reported from Wandsworth, England@VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!
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David (@gingertrvlguru) reported from Lambeth, England@VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though
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Rachel Mackay (@rachmackay) reported from Lambeth, England@VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?
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Charlie Cassen (@charliecassen) reported from Wandsworth, England@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, EnglandHi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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LOX Security (@loxsecurity) reported from Brentford, England...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Elshad 🏴🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England@IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.
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Olivia twist (@OTwist_69) reported from Kingston upon Thames, England@AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Oliver Waller (@skulksaround) reported from Lambeth, England@VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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jim kelly (@jimkel40) reported from Hammersmith, England@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Broken Britain (@neednooneknow) reported@Alexarmstrong @Nawjryw Cancel your @VodafoneUK contracts people
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Nobby Knackerbag (@Schewiing) reported@Srooney67 @AJRAllModCons @VodafoneUK I've never checked mine in my entire life.
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Stuart1959 (@StuartT34021273) reported@edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE 🤬
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Jo (@jo_johugs) reported@VodafoneUK During the 20 years that I have held a mobile contract with you,I have experienced p@ss poor customer service from you but this time you have really pushed me over the edge. No mobile data for 3 days with no explanation. Goodbye, I’m leaving 👋
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🇵🇸Greg … Proud Anti-Zionist & Proud Antifa (@UKRegulator) reported@ZiaYusufUK You’ll never be in government. And hopefully @VodafoneUK will sue you for your defamatory assertions.
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Matt (@250kchip) reportedIf you're a @VodafoneUK customer you know what to do
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Elisa Gonzalez Randall (@Elisa_G_Reform) reported@VodafoneUK I shall be swapping providers immediately. Nothing is free in this world, so I guess my payments have been used to fund this virtue-signalling, anti-British nonsense that I never signed up for.
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Sid Shah (@MrSidShah) reportedCustomer acquisition, digital onboarding & operations must be designed as one journey. My @VodafoneUK eSIM order was completed, but activation details never arrived. After 24+ hours and repeated support promises - I cancelled. The funnel does not end at payment. It ends when the customer can use the product. #CustomerExperience #digitaltransformation #esim
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The Jolly Boys’ Podcast - Only Fools & Horses. (@ofah_podcast) reported@asda_mobile What on earth is going on with your phone signal in Somerset? Since you’ve upgraded to 5G, I can’t make any calls due to the signal being so bad! Lots of others in the area with the same issue. Please look into this! @VodafoneUK
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Karen Smith (@kazfg) reported@SianaNache79742 Probably was told when they all landed at dover, and were counted there. They would need to know how many buses to bring to take them to their tax payer accommodations and how many @VodafoneUK phones and sims to issue