Vodafone Outage Report in Hook, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hook, Greater London, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, Guildford, London, Croydon, City of London, Ealing, Wandsworth, Islington, Tower Hamlets, Camden Town, Southwark, City of Westminster, Epsom, Southall and Staines.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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William Clark
(@Will527) reported
from
London, England
@VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!
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Kate Powell
(@Carrot79) reported
from
Camden Town, England
Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖
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Lesley Carter
(@Lesley_C12) reported
from
Richmond, England
@VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip
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Gordon McDonald
(@gordonmcdonald) reported
from
Hounslow, England
@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!
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F O S T E R
(@alicefoster) reported
from
London, England
@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...
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morbster
(@morbster) reported
from
Croydon, England
@VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again
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Steven Bryant🥟
(@pasty_muncher) reported
from
Islington, England
@VodafoneUK having serious issues with my account / billing, and your online help is getting me nowhere. Can you give me access to a direct line or even better somewhere I can make an appointment in a shop to discuss with someone able to resolve. Thanks
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Julian B
(@storeyarmer) reported
from
Spelthorne District, England
@VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day
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Vikki M
(@Vikki_L_M) reported
from
Paddington, England
@VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.
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Steve M.Linez
(@SteveLinez) reported
from
Epsom and Ewell District, England
I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup
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Simon Harvey
(@SJH_Photography) reported
from
Addlestone, England
@VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!
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Daniel Souza
(@danielsouza) reported
from
City of London, England
I know that there is probably a great design team in place, but @VodafoneUK is the worst experience for a leading company I ever had. 1
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
@bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.
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Tom
(@thomascox24) reported
from
Lambeth, England
It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz
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Dazzer
(@dazzer2103) reported
from
Epsom and Ewell District, England
I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.
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Martin A. Brooks
(@mart_brooks) reported
from
London, England
WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.
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Jitesh Singh
(@singhjitesh1) reported
from
London, England
@VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..
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Kim Jong Make em Say Ung
(@DeuceBro1) reported
from
Paddington, England
.@VodafoneUK signal at Paddington is dire today.
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline P. 🇪🇺🔶 💙 Enough Is Enough!
(@carolinep0) reported
@VodafoneUK Haha, Tobi. I wouldn't wish that on my worst enemy. I still have nightmares about trying to get past Tobi to a human - and so does Gwen. She's way past Tobi. I appreciate you can't help unless she's on Twitter. But I don't think you realise how much Tobi is utterly loathed.
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Caroline P. 🇪🇺🔶 💙 Enough Is Enough!
(@carolinep0) reported
@Spanading @VodafoneUK First you have to get a formal response to a complaint. As I understand it, she’s had no response to speak of.
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George Cull
(@geocull) reported
@tom_lindsay @VodafoneUK It’s funny because that was exactly the same experience I had of Vodafone. Broken promises (multiple) and repeated explanations to their staff. By the end of it I was telling the staff what their procedures were 🤦🏻in the end the ended my contract early.
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Cat Finders
(@Catherinef93) reported
@VodafoneUK And have made no effort to retain me as a customer. Your customer service is shocking and I’m tied into a sim only contract so I’m unable to leave unless I upgrade with yourselves. I’m not very impressed
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Caroline P. 🇪🇺🔶 💙 Enough Is Enough!
(@carolinep0) reported
@VodafoneUK Thank you for your response. She’s not on social media, but she was so upset and tearful (11th deadline for fix missed) I’m just desperate to help her. She’s almost never called back and each time she gets through, new advisor has to read all the notes, and has no answers.
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Gemma Ritchie
(@gemmaritchie) reported
@O2 why do you get worse and worse coverage. Our town was all 4G now it’s 3G and nothing works as you’ve reduced that down. No SatNav no Social Media, no web browsing in 3G. Going to have to change to @VodafoneUK at this rate
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Jeremy L-Jones
(@jljphotography) reported
@VodafoneUK hi.. as asked yesterday I’m messaging your team directly but getting no replies. Also was told I’d be contacted 11:00 re long term issue with my phone. Is anyone there or should I just give up? Thx
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Caroline P. 🇪🇺🔶 💙 Enough Is Enough!
(@carolinep0) reported
@OpusFluke @VodafoneUK She has to get a formal response to a complaint first. You can only (as far as we can tell) complain by phoning another number. And I think she’s only had one actuall call-back, and nothing more has happened.
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Caroline P. 🇪🇺🔶 💙 Enough Is Enough!
(@carolinep0) reported
@dalglir @VodafoneUK I thought my experience with Vodafone mobile was bad - this one is a whole new level I couldn’t imagine existed. Think she’s had 11 deadlines for fixing it pass now. Now broadband since September (3mps via mobile broadband).
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Cat Finders
(@Catherinef93) reported
@VodafoneUK I spent 3 hours yesterday morning trying to upgrade. I got disconnected & the the advisor I got reconnected to do the same deal. I rang up this morning only to be told your having tehcinal issues and can’t process any orders… your not competitive on price for existing customers