Vodafone

Vodafone Outage Report in Chertsey, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chertsey, Surrey, England 03/10/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Ealing, Twickenham, Slough, Wembley, Egham, Guildford, Feltham, Kingston upon Thames, Camberley, Hounslow, Hayes, Woking, Chertsey and Teddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • ONI_Assassin Adam ☁️ Jamal (@ONI_Assassin) reported from Hillingdon, England

    I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • PaulGoldsmith73 Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England

    Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • Gazstronomous Gareth Strong (@Gazstronomous) reported from Slough, England

    @VodafoneUK your customer service is absolutely horrendous.

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • PaulGoldsmith73 Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England

    Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England

    @VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • UtdDawg B Dawg (@UtdDawg) reported

    Is anyone on vodafone broadband? Is it down? #Vodafonedown @VodafoneUK

  • janey_single jane waterman (@janey_single) reported

    @VodafoneUK hi, are you having problems with your website and app? i'm having lots of problems

  • collywhy Colin Yeates (@collywhy) reported

    @O2 are the worst network I have ever used. 9 days into my holiday and they still can’t give me a data roaming connection that I’m paying for in my contract. I regret ever leaving @VodafoneUK. If you’re thinking of moving to O2 - DONT!!!!!!!!

  • Mister_Luke_K Luke (@Mister_Luke_K) reported

    @VodafoneUK Funny that we upgraded with you the deal was to get six months half price and now your saying it was only a discount of £3?? Luckily we keep the emails 14 years with you and treated like this!! Needless to say we feel completely let down I hope your planning to do something??

  • EVelidedeoglu eRcAn (@EVelidedeoglu) reported

    Hey @VodafoneUK in order to deep understanding how is going the business in Turkey, please translate above Tweet to English. If the process is same with the UK no problem(!), otherwise thik again.

  • GemHoughton Gemma Houghton (@GemHoughton) reported

    @VodafoneUK I've logged the fault via chat. A ticket has been raised but I'm told I will have to wait 48-72 hours for a call from the tech team. That's not even a fix. I rely on the internet for work - that is an unacceptable time frame

  • kcb1 kim (@kcb1) reported

    @VodafoneUK I tried to upgrade my sons phone, got told not to go with Three as they are bad but you could not match a deal I can get with them for Iphone13!!

  • pluckedpenguin Bob M (@pluckedpenguin) reported

    @virginmedia still no internet access (this via @VodafoneUK) so called again. Through the options, entered password, 3 mins 20 seconds and... you're closed! for all options, you're closed. Why can't that be the first answer... "it's still not working but neither are we". Thanks

  • GemHoughton Gemma Houghton (@GemHoughton) reported

    Internet down and @VodafoneUK quoting me upto 72 to get a call back, about fixing it. Seriously that is the best you can do? I'm shocked and very unimpressed

  • aparkinson65 @aparkinson65 (@aparkinson65) reported

    @VodafoneUK I have already made a complaint and felt it was brushed off. That’s why I’m going to the Ombudsman