Vodafone Outage Report in Charlton, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Charlton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Charlton, Greater London, England
The most recent Vodafone outage reports came from the following cities: Newham, Tower Hamlets, London, Paddington, Southwark, Enfield Town, Hackney, City of London, Croydon, City of Westminster, Hammersmith, Barnet, Harringay, Poplar and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Charlton, England
Latest outage, problems and issue reports in Charlton and nearby locations:
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@VodafoneUK We have already done that many times and have screen grabs showing the social media team confirming there’s nothing to pay but the customer relations department still he has £600 to pay. We are taking the story to your CEO and the national media if not sorted by next weekend.
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Delia Ozarchevici
(@deliavici) reported
from
Paddington, England
@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@RichardConBod @VodafoneUK Agreed. Awful company.
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thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@VodafoneUK @RichardConBod @ianlfc15 Typical Vodafone not answering or reading the question asked. Worst customer service and phone company ever.
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thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@elhussieny_h @VodafoneUK Whatever you do, don’t sign a contract with Vodafone. You’ll get terrible customer service and be told you owe money that you don’t. Go to EE or Three instead. But not Vodafone.
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Iwona Sadowska
(@IwonaSadowska) reported
from
City of London, England
@SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK
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Charlie Johnson
(@BrighterCharlie) reported
from
Barnet, England
@VodafoneUK worst customer experience of any biz I’ve ever dealt with. Accused me of lying, sent me in-store for no reason, data breaches, hours lost trying to transfer ownership, mis-selling, awful complaint handling. Can’t wait for our biz contracts to expire. Appalling. (End.)
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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William
(@willyhamm) reported
from
Hackney, England
@Newhall70 @VodafoneUK Vodafone hustle everyone with shit contracts - my dad pays them a ******* fortune for a nothing contract!!!!!!’
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
-
Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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mohammed hamid
(@mohamme82818970) reported
@VodafoneUK @Wimbledon emma raducant. andy murray has gone down the same path. too much feminism, not enough tennis
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johnnywinnerdinner
(@johnnywinnerdi2) reported
@VodafoneUK are scamming customers by lowering the speeds of old tarrifs 67MB they reduced speeds down to 35MB customer service in Egypt and India are trained to lie and say words no line connection loss to not send out engineers they have lowered the tarrifs 40MB!
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Nathan Rowe
(@nadodj_) reported
@VodafoneUK @CostaCoffee I have been promised twice by a customer care consultant previously that this would be refunded. Can someone please assist in getting this sorted here? I have sent a message to your inbox as well as it’s quite ridiculous that I’ve been told this would be actioned but it hasn not.
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johnnywinnerdinner
(@johnnywinnerdi2) reported
@VodafoneUK @VodafoneUK are scamming customers by lowering the speeds of old tarrifs 67MB they reduced speeds down to 35MB customer service in Egypt and India are trained to lie and say words no line connection loss to not send out engineers they have lowered the tarrifs 40MB!
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YJMJ
(@YodaandJess) reported
@VodafoneUK @Wimbledon Vodafone, worst customer service ever!!!
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Reclined Dude
(@reclined_dude) reported
@VodafoneUK I am travelling to Europe today and need to swapo to customer service to activate roaming and your phone lines are not being answered. This is #disgraceful. I am going to be stranded in Europe on a work trip with no access to my #vodafone business number or internet
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Karl Tremain
(@ktremain) reported
@VodafoneUK your data service at #SilverstoneF1 today has been non-existent. Completely unacceptable. Must be fixed for race day!
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johnnywinnerdinner
(@johnnywinnerdi2) reported
@Keir_Starmer @VodafoneUK are scamming customers by lowering the speeds of old tarrifs 67MB they reduced speeds down to 35MB customer service in Egypt and India are trained to lie and say words no line connection loss to not send out engineers they have lowered the tarrifs 40MB!
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johnnywinnerdinner
(@johnnywinnerdi2) reported
@BBCNews @BorisJohnson @vodafoneUK need to be investigated and fined for deliberately lowering Broadband Speed who are on old tarrifs of 67 to 35MB they are breaking the Law! They have no customer service in UK you can only speak to people in India and Egypt who will not help you
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Matthew Marks
(@MatthewMarks42) reported
What should happen: Customer places order (> 2 week FTTP installation wait) -> @VodafoneUK contacts @OpenreachHelp -> Vodafone polls OpenReach regularly -> Vodafone tells customer if order has been cancelled.