3 (Three) Outage Report in Chipping Ongar, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Chipping Ongar, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chipping Ongar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at 3 (Three)
3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chipping Ongar, Essex, England
The most recent 3 (Three) outage reports came from the following cities: London, Basildon, Waltham Forest, Dagenham and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Chipping Ongar, England
Latest outage, problems and issue reports in Chipping Ongar and nearby locations:
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Gareth Williams
(@Greenelk) reported
from
Stratford, England
Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport And as I thought my issues haven't been solved because the person in your contact centre couldn't understand what I was asking...
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VлaдимиR
(@V1admr) reported
from
East Ham, England
.@ThreeUK do you have plans to fix Three WiFi on London #Crossrail stations ? @EE seems to have things working OK, what up with your setup? specifically #TottenhamCourtRoad
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Brian Bowden
(@zbmb90) reported
from
Stanstead Abbotts, England
@ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.
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Brian Bowden
(@zbmb90) reported
from
Stanstead Abbotts, England
@ThreeUKSupport Now the the Three Home Signal has been switched off, I can barely get a 3G signal (one bar if I’m lucky)! How can I get it restored as I can’t rely on wifi for making calls?
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.
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Lisa Gridley
(@LisaG75) reported
from
Wickford, England
@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport @chelsduckw0rth Getting the same issue
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Daniel Ross
(@duffbeer3107) reported
from
Romford, England
It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...
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Leigh Regan
(@LeighRegan73) reported
from
Romford, England
@ThreeUKSupport thank you so much for setting your debt collectors on me with no communication whatsoever. Lovely customer service. Looking forward to moving to another supplier when my contract ends #poorservice
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Butler
(@Heath_cb) reported
@ThreeUKSupport It felt like your offer of £50 was to essentially blackmail me into closing the complaint. Which I cannot do when there continues to be a risk that my account will be compromised further
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Paul
(@pauldorset) reported
@ThreeUKSupport Further to the above problem, I got a new sim at 11:30 today and still have the same problem. The new sim doesn’t work in either my iPad or iPhone. Can you check if it’s been activated?
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Bovver Gurls
(@ladyrare1) reported
@ThreeUK tried to send text in UK but 3blocked 43 mins waiting for help on 333 still no help !!!
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Heather Butler
(@Heath_cb) reported
@ThreeUKSupport I haven’t had that information and I have had no advice about how I closed this account. You also said you would give me £50 credit (which goes no way to covering the costs I incurred) and refused to honour that when I said I did not want to close the complaint.
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Cally
(@Callyfornia) reported
@ThreeUK your customer service team are shockingly bad… I don’t need them to walk me through the process abs say thank you all the time… I just want them to answer simple questions!!!
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Harry
(@Harry44847887) reported
@ThreeUKSupport Hi, Yes PAC code has been set for Monday now. It's just the way the customer service advisor told my 0artner she was lying about porting the number online when the photo clearly shows it was done and the date for the part is in the URL.
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C Perry
(@seeperry) reported
@MsMarmitelover @ThreeUK SKY Mobile, uses O2 network.
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Yetunde Apena
(@yetamore) reported
@ThreeUKSupport Hi Kirsty, I must have called to complain like 50 times. I speak with a different agent eachtime and they all say they’ll escalate it with ICP and yet, no phone. My 15year old has been without a phone for 5 working days. I’ve been a 3 customer for 17 years! And to be messed up l
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John Michael Collins
(@MikeCollins_61) reported
A tip for Twitterers using Android. If you upgrade and then find your phone link doesn't work, try removing the SIM and putting it back. I've just had to do that after long discussion with Three advisor. Thank you @ThreeUK
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Heather Butler
(@Heath_cb) reported
I have been a @ThreeUK customer for years and years. Bad customer service is one thing but not listening to your customers when they tell you that fraud is taking place is deplorable. I highly recommend avoiding @ThreeUK.