3 (Three) Outage Report in Barnes, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Barnes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Barnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Barnes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Hackney, Croydon, Wallington, Woking, Southwark, Islington, Ruislip, Epsom, Hayes, Wandsworth, Mayfair, Southall and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Barnes, England
Latest outage, problems and issue reports in Barnes and nearby locations:
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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Robert (Register to Vote) Vesty
(@robvesty) reported
from
Stratford, England
@ThreeUKSupport No. The live chat complaints procedure was terrible and in the end we reached deadlock so it’s now to go to Ombudsman
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
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Johnathan Barrett
(@Johnathan1707) reported
from
Walthamstow, England
@threeuk I swear to **** if you stop me looking at adult material one more ******* time ima stop giving you flakey ***** money. Sort your shit out. Let me have a **** without having to go to WiFi.
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will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
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anam🍂🍁
(@akok9618) reported
from
Watford, England
@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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Martin Walker
(@MartinWWalker) reported
from
Harrow Weald, England
@ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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Nick Szewciw
(@Touring_Tech) reported
from
Hillingdon, England
@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not
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Joseph Joester
(@yhwhynot) reported
from
Brentford, England
OK my phone network is finally back, ****** pricks the lot of you @ThreeUK
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Sunny T
(@Sunny_88_) reported
from
Ealing, England
@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.
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Robert (Register to Vote) Vesty
(@robvesty) reported
from
Stratford, England
@ThreeUKSupport Problem is that this comes on top of increasingly poor coverage over the past year. I keep having problems. Just called to complain and was offered paltry compensation sum so having to go to communications ombudsman.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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tmwalker93
(@tmwalker93) reported
@ThreeUK I'm just so utterly appalled at the service I've received from you guys, I left Vodafone because I thought their service was bad, but wish I could take it back now...
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cycleoptic💙💚
(@cycleoptic) reported
@ThreeUKSupport @TalkLoads when will “support” understand that a good 5G signal ( as shown on the Status page ) does not mean a good internet connection ?
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Susan Graham 💙
(@suzywooziwoo) reported
@ThreeUKSupport can you confirm if there is a charge to text 61016 (British Transport Police) from your network please?
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cycleoptic💙💚
(@cycleoptic) reported
@ThreeUKSupport again getting high latency and low "speeds" on my 5G broadband modem ( has good 5G signal), yet again if I use a VPN to bypass the bottleneck of your servers, on the same 5G signal, I get very good speeds. What filtering do you do ?
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robert macdonald
(@rob36rob) reported
@ThreeUKSupport I have service now, so am OK, but couldn't get hold of anyone at 3 via landline either.
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Jenna Collins
(@JennaCollins21) reported
@ThreeUKSupport can you please confirm if your going to reimburse costumers for the loss service today.
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lynn king
(@lynnk1) reported
@ThreeUK can anyone help me please it's urgent
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Daisy Whitehouse
(@Social_Daisy) reported
@ThreeUKSupport I have never had a phone on my contract, it’s always been SIM only. Will have a look.
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KWAME HENRY
(@PRINCE05HENRY) reported
My contract with @ThreeUK ends in few weeks after over decades with them sadly I have to part ways due to bad network issues. Am told @VodafoneUK and @TheO2 has an excellent coverage both in UK and abroad. Any help with good services and better deals,I won’t think twice to get it
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Kerry Cooper
(@cooper_kerry) reported
@BrokenBennett @ThreeUKSupport They say not, as I'm still rolling. I could pick any contract, but then I would be on a new contract, I was happy rolling to eek out the roaming. The signal is dire here too, so why on earth would I sign up to a new contract paying more, and getting less.