3 (Three) Outage Report in Barnes, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Barnes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Barnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Barnes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Paddington, Camden Town, London, Southwark, Hackney, Hammersmith, Edgware, City of Westminster, Epsom, Croydon, Kensington, Islington, City of London, Waltham Forest and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Wi-fi | |
| Camden Town |
Phone | |
| Paddington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Barnes, England
Latest outage, problems and issue reports in Barnes and nearby locations:
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Shane Collins
(@shanecollinsman) reported
from
Islington, England
What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Sarah
(@eatsruns) reported
from
Tottenham, England
Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@ThreeUKSupport why is my 5G signal so poor?!?
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Richard Crossan
(@crossan_richard) reported
from
Camberwell, England
@ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Coffee
(@QuantumCaza) reported
from
Islington, England
@ThreeUK please fix your connection man it’s so bad
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Rahel Bailie takes content operations seriously
(@rahelab) reported
from
Camberwell, England
Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matty Dimond
(@D_imond) reported
@ThreeUKSupport Yes it is a 12. my wife phoned on 19th December and have said that the phone cannot be dispatched to the house. I am unsure why it cannot be sent ?? This makes no sense as the three UK stores are currently shut. She has also paid an early upgrade fee. HELP?!
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sophia
(@azngorl) reported
@ThreeUKSupport Can u at least investigate it? I'm a student, how am I supposed to pay a solicitor 2 get this fixed or pay so much money? i've been a @ThreeUK customer for ages & i feel like i'm being taken advantage of & im having to pay for a simple misunderstanding+poor advice from yr company
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Kostas Kapenekakis
(@ultim8k) reported
@ThreeUKSupport It's been a few days that I have no 5G signal on my Three broadband service. Are you doing any works in the area (NW3) or is this completely random?
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sophia
(@azngorl) reported
..obviously it slipped my mind during the pandemic so i didn't contact them but i think it's still unfair for @ThreeUK @ThreeUKSupport incur these charges + not making a proper effort to contact me prior + give such poor advice to a student who's been a loyal 3 customer
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Rob
(@RobBankss) reported
@ThreeUKSupport I have called your customer service team 5 days in a row to request a proof of purchase invoice for an insurance claim. Every time I have been promised it via email within an hour yet 5 days later I still do not have anything!! This is terrible customer service!!!
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⚽️AaronJ⚽️
(@AJCno1) reported
@ThreeUKSupport 2.) I was talking into staying by a very nice customer service chap, £10pm sim only, only to discover I’d started using more data, add a few bolts on etc, all ok, then I discover you actually do a bolt for say 12gb which was actually cheaper then the 2 bolts on that I was paying
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Julie Dolton
(@JulieDolton) reported
@ThreeUK your customer service is appalling. Wasted 5 hrs yesterday. 4 today, no results. Online complaint form not working. I'm deaf!!!
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Travel Ninja
(@amlc10) reported
@ThreeUKSupport Unable to log into my account this morning. Is there an outage? Have tried on different browsers & devices - same outcome each time. Please help.
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Paul Young
(@PaulAndrewYoung) reported
Hi @ThreeUK I can't log in to your app or website on any device. They just keep hanging. You got problems or me?
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sophia
(@azngorl) reported
..but @ThreeUK @ThreeUKSupport didn't notify me via email (which they had) that they were about to terminate my contract + put me in debt with termination fees or sell my account/data to another company. if they had contacted me, i obviously would have told them my circumstances