3 (Three) Outage Report in Barnes, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Barnes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Barnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at 3 (Three)
3 (Three) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Barnes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Mitcham, City of Westminster, Hammersmith, London, Edgware, Epsom, Hackney, Harringay, Beckenham, Kensington, Fulham, Southwark, Southall, Croydon and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Edgware |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Barnes, England
Latest outage, problems and issue reports in Barnes and nearby locations:
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Sohail Ratansi
(@abstractNurban) reported
from
Harrow Weald, England
See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Grid56126
(@grid56126) reported
@virginmedia So in the meantime NOBODY is able to discuss how I leave the contract I have with you that IS NOT BEING FULFILLED - I wonder if @o2 or @ThreeUKsupport will be happy to take my business. I cannot see any issues on their sites like on your forums.
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lauren faith
(@laurenkfaith) reported
@ThreeUKSupport Still no luck :( plzzzz help!! It’s not safe to have a phone I can’t use in another countryyyyy
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Lee Dickinson
(@leedicko147) reported
I have had some poor service in my time, but no one has stooped as low as @ThreeUK @ThreeUKSupport . "All calls are recorded", but still persist in lying to a loyal customer. In complete disbelief as to how I have been treated. Ombudsman Services it is.
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Jonny Boyd
(@JonnyBoyd110) reported
@ThreeUKSupport on hold for over 1hr15 so far. Being charged early termination fee even though I saw through my contract term. Can you help without needing to use your telephone support where I appear to have been lost in the call system?!
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Sara Drysdale
(@motorsportgirli) reported
@ThreeUKSupport Yep, and I’ve spoken to online support who tell me it will take 24-48 hours then it never goes through!!
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Ryan
(@ryanlgray) reported
@ThreeUKSupport I’m currently in the US, trying to use my phone and being told I need to make a payment. I am on a contract and my bill payment date is later this week. I don’t have any spending cap set. Help how can I use my iPhone as I need to.
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Richard Gendal Brown
(@gendal) reported
@virginmedia @ThreeUK The message - from the morons at @ThreeUKS - says I have to use to *their* access point instead. EXCEPT… they don’t have access points everywhere. Eg nothing on Elizabeth Line. So they’ve disabled support for Virgin - which worked - in favour of their system - which doesn’t.
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horse 💙💛 🖤
(@splke) reported
@Nigel_Gamble @ThreeUK @SalesforceUK Very similar here very frustrating trying to get any resolution to billing errors
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Lee Dickinson
(@leedicko147) reported
@ThreeUKSupport Then as a reputable company such as Three they should make a one off credit to the customer rather than lie and inconvenience them. The amount of time I've wasted on the phone with incompetent members of staff is worrying.
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UnknownB
(@UnknownT890) reported
@ThreeUK customer services has been so useless for me today, ruined my entire day😡