3 (Three) Outage Report in West Ealing, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in West Ealing, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Wi-fi (8%)
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Total Blackout (8%)
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E-mail (3%)
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TV (%)
Live Outage Map Near West Ealing, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Slough, London, Hackney, Northolt, Belsize Park, Mitcham, Tower Hamlets, Cricklewood, Acton, Surbiton, Southwark, Islington, Hampstead, Carshalton and Fulham.
City | Problem Type | Report Time |
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Internet | ||
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Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near West Ealing, England
Latest outage, problems and issue reports in West Ealing and nearby locations:
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Dark Side Lion (@Holloway_Zoo) reported from Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Roses Finds (@Roses_Finds) reported from Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Nick Lovell (@NickLovell_) reported from London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Roses Finds (@Roses_Finds) reported from Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Andrew Pines (@AndrewRPines) reported from Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Dark Side Lion (@Holloway_Zoo) reported from Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
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Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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Dark Side Lion (@Holloway_Zoo) reported from Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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chris crowley (@SW19lunchie) reported from Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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gianluca giorgi (@hal7474) reported from Tottenham, England
Absolutely worst experience as a customer with @ThreeUK @ThreeUKSupport
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Nicole (@laughinglongest) reported from Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Sajid Nawaz Khan (@snkhan) reported from City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Sam Burrin (@Sburrin7) reported from Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Nickle Arse (@Brunts1980) reported from Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Nicole (@laughinglongest) reported from Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Dark Side Lion (@Holloway_Zoo) reported from Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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Dark Side Lion (@Holloway_Zoo) reported from Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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Dark Side Lion (@Holloway_Zoo) reported from Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Dark Side Lion (@Holloway_Zoo) reported from Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David Wiggins (@dmwiggins) reported
@ThreeUKSupport THEY WON’T ESCALATE MY CALL TO ANYONE WHO CAN HELP. LISTEN TO ME - THIS IS THE MOST INSANE CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD IN MY LIFE.
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Anjali Joseph (@AnjaliJ94656871) reported
Hi @ThreeUK . You sent me a new SIM and I “activated” it five hours ago. But it’s not working, and nor is the old one. I’ve had chats via your app with four customer service people who all tried to suggest it’s my fault, something wrong with my phone, etc. What gives?
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Paul A (@paulnorniron) reported
@ThreeUKSupport Strange though that this has only been a problem for the last three weeks? 🤔
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Rob Lyle (@thebizarch) reported
@ThreeUK @Ofcom H3G now close formal complaints when a customer doesn't answer two call attempts to provide an update. I am experiencing shockingly poor service from H3G. GDPR and Privacy seems a very low priority to them.
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Paul A (@paulnorniron) reported
@ThreeUKSupport When inside I'm always connected to WiFi so there's no issue. Outside trying to listen to a song or audiobook is infuriating...surely there is some solution, rather than just changing network?
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Tucker (@sphud) reported
@ThreeUKSupport The z fold 3 deal for new customers seems better than what I got as a long standing 10+ year customer. Just a bit unhappy and perplexed
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OG-Axis (@og_oghene) reported
@ThreeUK @Samsung Yeah your network doesn’t work in my gym. I am cut off from my family, the world for 2-3hrs anytime I am there. Tried other networks there and they work just fine. Rubbish!
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David Wiggins (@dmwiggins) reported
@ThreeUKSupport I HAVE BEEN PAYING FOR SERVICE THAT I CANNOT USE FOR 6 MONTHS. YOU HAVE MY DRIVERS LICENSE, MY WIFE’S PASSPORT, NEW MEMORABLE PLACE, NEW MEMORABLE NAME, POSTCODE, DATE OF BIRTH - I CALL AND THE CUSTOMER SERVICE TEAM WONT EVEN TALK TO ME ABOUT MY ACCOUNT.
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Lak$ (@TheRealLaks) reported
@ThreeUK Can you let me know why I get really bad phone reception and extremely slow internet speeds literally everywhere I go? It's an absolute joke! Even on WiFi calling it's not even good quality calls. I am glad once my contract is up I will be leaving!
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Matt West (@mrmatthewwest) reported
@David__Brunt @ThreeUK Yeah, we were with SSE at the shop and their business customer service was exceptional. I went with them for home and regretted it straight away. Two very different sides to the coin.