3 (Three) Outage Report in South Hampstead, Greater London, England
Why is my 3 (Three) service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in South Hampstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near South Hampstead, England
The most recent 3 (Three) outage reports came from the following cities: Harringay, Enfield Town, London, Newham, Southwark, Tower Hamlets, Barnet, Croydon, Hackney, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 24 minutes ago |
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Phone | 14 hours ago |
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Phone | 14 hours ago |
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Total Blackout | 19 hours ago |
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Internet | 19 hours ago |
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Phone | 20 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near South Hampstead, England
Latest outage, problems and issue reports in South Hampstead and nearby locations:
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Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, EnglandHey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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JR-J (@JRJUK) reported from East Ham, England@ThreeUKSupport And as I thought my issues haven't been solved because the person in your contact centre couldn't understand what I was asking...
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Gareth Williams (@Greenelk) reported from Stratford, EnglandHey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_
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Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, EnglandI’ve had enough of @threeuk **** signal
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Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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JR-J (@JRJUK) reported from East Ham, England@ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.
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Coffee (@QuantumCaza) reported from Islington, England@ThreeUK please fix your connection man it’s so bad
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Nicholas Tredrea (@nicktredrea) reported from Bromley, England@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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jac (@JackieWarner13) reported from Lambeth, EnglandPaid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Shane Collins (@shanecollinsman) reported from Islington, EnglandWhat is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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James Todd (@MrJGTodd) reported from London, England@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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JR-J (@JRJUK) reported from East Ham, England@ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...
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Grant Nichols (@granty3333) reported from Bromley, EnglandQuite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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Sarah (@eatsruns) reported from Tottenham, EnglandHad to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.
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JR-J (@JRJUK) reported from East Ham, England@ThreeUKSupport @chelsduckw0rth Getting the same issue
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mark squillario (@MarkSquillario) reported from Barnet, England@sixteenthCgirl @ThreeUK Apparently BBC1 The One Show like to know if these things as does the Times and Daily Mail. Yet, would other Cos. fair better. I got a rude letter from TalkTalk saying my Broadband plan (£31 pm) is out dated (Virgin sold out to them, they put me on plan). Need to use Fibre!
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Matty (@Hempomatt) reported from Wandsworth, EnglandI wish @ThreeUK would have told me they have terrible coverage in Clapham
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly 💙 (@hemsleykelly) reported@ThreeUK what is happening with the goroam service in the USA? Two phones on the 3 network, neither working!
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Dave Cooper (@deluxe_man) reported@Cinister09 @ThreeUKSupport .... I'll have it instead if thatll help?
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Boot Master 🌑 🇬🇧 🇪🇺 🇺🇸 (but not Trumpism) (@Bootmaster69) reported@ThreeUK Is this the same "3" that cancelled my unlimited Data contract with free roaming in USA, Oz, NZ etc? The same "3" that said no roaming charges and then did exactly that. That's no way to repay a loyal customer who has now taken his phone and 4 family phones elsewhere, SHAMEFUL
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Andrew Smith (@AndrewS31725087) reported@ThreeUKSupport Yes, correct postcode put in as just checked again in case I’d put in wrong (even though I had no signal) I should never have rejoined 😷
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Ricardoski4 (@Ricardoski41) reported@ThreeUKSupport @eiecampaign Learn a lesson here @ThreeUK otherwise you will haemorrhage customers the word is out, your explanation is weak to say the least, we are in the worst period of the ruling class in government people need to galvanise and need support and you decide to shut down a social movement
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Conlon Flay (@ConlonFlay) reported from Fort William, Scotland@ThreeUKSupport The 4G signal is never great in Fort William (even though I know friends who get 5G) but in recent weeks even 4G is dire - as in not even usable speeds.
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F E Lehane (@felehane4) reported@ThreeUK where can I send your wireless broadband hub now I've cancelled? Keep getting threatening letters from you about not returning it, but you haven't send the return envelope. I just want it gone. PS never get broadband from Three.
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Corey Chamberlain (@Coreythesaint39) reported@ThreeUK why would you pay all that money to put yout ugly-*** logo on Chelsea's shirt? I've never seen a more hideous, unappealing, unprofessional looking logo in my life. You make Chelsea look awful.
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Seonaid MacKay (@OooPooLooMooZoo) reported@jonworsley0 @harriettbusby @ThreeUK I just joined from 02 and am going back as the coverage is so bad. Calls go silent all the time for a few seconds. This is in Glasgow and Edinburgh. Had no idea before I signed up.
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Rhiannon Jones (@Lovely_Lola_) reported@ThreeUKSupport Still nothing - spoke to a Three who said a DPD manager would call me to explain. They never called. Three have said my only option is to cancel my contract completely and start again. An entire week wasted, 3 days off work, 11 calls to Three, 7 to DPD for nothing. #poorservice